Jobs at Djinni

Eternity Law International is seeking a Sales Manager for our client, an international company in the tourism and yacht charter industry, operating worldwide.

Our client specializes in organizing luxury yacht tours and yacht rentals in destinations worldwide and is actively expanding its international sales team.

Requirements:

• Upper-Intermediate / Advanced English (B2-C1) for communication with international clients;

• Fluent in the Ukrainian language;
• Experience in sales, customer support, tourism, hospitality, or related fields;
• Strong communication and negotiation skills;
• Ability to build long-term relationships with clients;
• Result-oriented mindset and proactive approach;
• Experience with CRM systems will be a plus;
• Interest in travel, tourism, yachting, and luxury services.

Responsibilities:

• Communication with international clients via calls, messengers, and email;
• Consulting clients regarding yacht tours and travel offers;
• Managing the full sales cycle from inquiry to booking;
• Working with CRM system and client database;
• Preparing commercial offers and coordinating bookings;
• Supporting clients throughout the cooperation process;
• Maintaining relationships with existing clients and attracting new ones.

We offer:

• Competitive salary + bonuses from sales;
• Work in an international environment;
• Friendly and supportive team;
• Career growth opportunities;

• Office-based or hybrid work format;
• Office in central Kyiv;
• Opportunity to work with premium international clients and unique travel products.
•  

If you are passionate about sales, travel, and international communication, please send your CV.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements:

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time)

• Confident PC user with solid knowledge of Microsoft Windows

• Technical background or strong interest in exploring software and hardware products

• Strong organizational, training, and time-management skills

• Excellent communication and active listening abilities

• Understanding of conflict resolution

• Empathy, positive attitude and self-control

Nice to Have:

• Previous experience in customer or technical support

• IT education or relevant technical background

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary:

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities:

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products

• Identify, analyze, and troubleshoot technical issues and provide effective solutions

• Respond to support queries via phone, chat, and email

• Assist customers with software and hardware configurations, billing, and merchant services–related requests

• Maintain clear and detailed documentation of all service inquiries.

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

We are looking for a motivated and detail-oriented Product Owner with approximately 2 years of experience in product management, business analysis, or a related role. You will work closely with stakeholders, designers, developers, and QA teams to help deliver high-quality digital products that solve real user problems and support business goals.

This role is ideal for someone who has already participated in the product development lifecycle and is ready to take greater ownership of product planning, backlog management, and feature delivery.

Responsibilities

• Own and maintain the product backlog, ensuring priorities align with business objectives.
• Gather, analyze, and document business and user requirements.
• Write clear user stories, acceptance criteria, and product specifications.
• Collaborate with engineering, design, QA, and business stakeholders throughout the development process.
• Participate in sprint planning, backlog refinement, sprint reviews, and retrospectives.
• Prioritize features and enhancements based on business value, user needs, and technical considerations.
• Support product discovery through market research, competitor analysis, and user feedback.
• Monitor product performance and collect insights to drive continuous improvements.
• Assist in defining product roadmaps and release plans.
• Communicate product updates and progress to stakeholders.

Requirements

• 1+ year of experience as a Product Owner, Project Manager, Business Analyst, or similar role.
• Understanding of Agile/Scrum methodologies and product development processes.
• Experience managing product backlogs and writing user stories.
• Ability to translate business requirements into actionable development tasks.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Experience working with cross-functional teams.
• Practical experience using AI tools, with an understanding of AI concepts, workflows, and their application in product development. 
• Familiarity with tools such as:
  • Jira
  • Confluence
  • Figma
  • Miro
  • Google Workspace or Microsoft Office

Key Competencies

• Product mindset
• Customer focus
• Attention to detail
• Prioritization skills
• Ownership and accountability
• Analytical thinking
• Collaboration and teamwork
• Adaptability and willingness to learn

What We Offer

• Opportunity to contribute directly to product strategy and growth.
• Collaborative and supportive team environment.
• Professional development and learning opportunities.

Requirements

• Skills in building data models
• Advanced proficiency in Excel and Google Sheets
• Experience writing scripts for Excel and using add-ons
• Ability to set up a process for regular data updates (workflow, stakeholders involved, access permissions)

• Experience creating dashboards in Excel or other platforms

   

Will be plus

• Experience building bots on any platform (Telegram, WhatsApp, Facebook, SendPulse, Pipebot, or any other)

   

Soft Skills

• Perseverance
• Meticulousness in working with data
• Attention to detail

Responsibilities

• Extracting data from various information systems, cleaning it, and preparing it for analysis
• Building interconnected tables and dashboards

• Analyzing the obtained data and identifying patterns and dependencies

   

Our stack: Jira, Excel, Google Spreadsheets

Benefits

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team building

A global product technology company operating in the urban mobility and transportation domain. The organization builds large-scale, real-time platforms that power complex mobility systems across multiple regions worldwide. Its engineering culture is strongly focused on scalability, system reliability, and continuous improvement of digital infrastructure that supports millions of daily operations.

Your tasks:

• Define, evolve, and enforce infrastructure standards across engineering teams
• Design and develop internal tooling for managing microservices-based infrastructure
• Build and maintain CI/CD pipelines and reusable deployment templates (Git-based workflows)
• Operate and enhance cloud infrastructure and Kubernetes-based environments at scale
• Collaborate closely with engineering teams to ensure safe, consistent, and well-governed changes across environments
• Investigate, troubleshoot, and resolve complex issues in critical production systems
• Design and implement automation for incident remediation and prevention
• Contribute to architecture decisions and drive platform scalability initiatives

Required experience and skills:

• 5+ years of overall experience in software engineering, platform engineering, DevOps, or infrastructure-related roles.
• 3+ years of hands-on scripting/programming experience (Python preferred) with a strong software engineering mindset.
• 3+ years of hands-on experience in DevOps / SRE roles in production environments
• 2+ years of experience with Kubernetes
• Experience with Helm and Argo CD
• 2+ years of experience working with cloud platforms (AWS or GCP / Azure)
• 1+ year of experience with CI/CD systems (GitLab, Jenkins, GitHub Actions, etc.)
• Familiarity with observability stacks (logging, metrics, tracing), Prometheus, Grafana.
• Strong understanding of distributed systems, networking, and database technologies (SQL & NoSQL)
• Solid experience with Linux/Unix systems administration and internals
• Fluent English (spoken and written)

Would be a plus:

• Experience with Infrastructure as Code tools (Terraform, CloudFormation, Pulumi)
• Background in designing and operating highly distributed, high-load systems
• Familiarity with observability stacks (logging, metrics, tracing)
• Experience working in complex, multi-team engineering organizations

Working conditions

• 5-day working week, 8-hour working day;
• Remote work.

We are looking for a QA Automation Engineer to join a product team working in the LegalTech domain. The platform helps streamline legal processes and document workflows, requiring a strong focus on quality, reliability, and test automation.

Requirements

• 3+ years of commercial experience in QA Automation.
• Strong hands-on experience with Cypress and JavaScript.
• Experience designing, developing, and maintaining automated test suites.
• Understanding of software testing methodologies and QA processes.
• Experience with API testing.
• Experience working in Agile environments.
• Good communication skills and ability to work closely with developers and product teams.
• Intermediate+ English level.

Nice to Have

• Experience integrating Cypress automated tests into CI/CD pipelines.
• AWS experience, including understanding and practical experience with deployments to AWS services.
• Experience working with cloud-based environments and infrastructure.
• Previous experience in LegalTech or other complex business domains.

Responsibilities

• Design, develop, and maintain automated test suites using Cypress and JavaScript.
• Create and execute functional, regression, and end-to-end tests.
• Analyze requirements and ensure adequate test coverage.
• Collaborate closely with developers to improve product quality.
• Investigate, document, and track defects.
• Participate in release validation and quality assurance activities.
• Contribute to test automation strategy and framework improvements.
• Support CI/CD integration and continuous testing initiatives.

Requirements:

• Experience in the development of bonus programs for commercial staff
• Experience in performance management projects
• Skills in taking audits of bonus programs, analysis of its efficiency, preparing audit reports and follow-up implementation of recommendations
• Strong skills in Excel

Will be plus:

• Experience in managing total rewards
• Understanding of KornFerry, Mercer methodology

Soft Skills:

• Communication skills for taking interviews with all levels employees (from specialist to C-level)
• Attention to details
• Critical thinking: looking for proofs, analysis from different points of view
• Writing skills: prepare audits reports with summary and detailed information
• Ability to work autonomously on tasks, demonstrate deep understanding of existing motivation programs

Responsibilities:

Bonus Programs Design & Implementation:

• Design and develop performance-based bonus programs in collaboration -with department Heads and the Compensation Manager.
• Ensure bonus programs are aligned with company goals, employee performance metrics, and industry standards.
• Automate bonus systems to improve efficiency, transparency, and scalability.

Bonus System Optimization:

• Regularly review and optimize bonus programs based on feedback, business performance, and market trends.
• Analyze the effectiveness of current bonus systems, identifying opportunities for improvement to ensure they remain motivating and fair.
• Provide recommendations to ensure bonus structures are competitive and support employee retention and attraction.

Documentation & Communication:

• Create detailed documentation and clear communication materials for employees, explaining bonus eligibility, metrics, and payout structures.
• Work closely with HR and department heads to ensure employees are informed and have easy access to bonus program information.

Collaboration with Stakeholders:

• Collaborate with finance and HR to ensure the timely and accurate payout of bonuses.
• Work with department heads to customize bonus structures that meet specific business unit needs while aligning with company-wide goals.
• Ensure consistent application of bonus-related policies across all departments and locations.

Market Benchmarking & Analysis:

• Stay up-to-date with industry trends and market practices in bonus program design and implementation.
• Benchmark the company’s bonus structures against competitors to ensure competitiveness and cost-effectiveness.

Benefits:

• An exciting and challenging job in a fast-growing business groups, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
• Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
• Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day
• Modern corporate equipment based on macOS or Windows and additional equipment are provided
• Paid vacations, sick leave, personal events days, days off
• ️Corporate health insurance program for your well-being
• Referral program — enjoy cooperation with your colleagues and get the bonus
• Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
• Rewards program for mentoring and coaching colleagues
• Free internal English courses
• Yoga classes to help you stay active and energized
• In-house Travel Service
• Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie / book / pets lovers, special office days dedicated to holidays
• Corporate events, team buildings

Requirements:

• 3+ years of related experience;
• Bachelor's degree in finance, statistics, economics, or business administration;
• Expert-level analytical and financial modeling skills;
• Strategic thinking;
• Excellent time management and organizational abilities;
• Ability to multitask and meet constant deadlines;
• Strong presentation skills;
• Ability to influence and persuade.

Will be plus:

• Strong fluency with Excel formulas and functions;
• Strong knowledge of Tableau.

Responsibilities:

• Create and support financial model templates;
• Analyze current and past financial data and performance;
• Prepare reports and projections based on financial analysis;
• Identify trends in financial performance and provide recommendations for improvement;
• Coordinate with other members of the finance team to review financial information and forecasts.

Benefits

🍀 An exciting and challenging job in a fast-growing business group, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more;

🤝Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan — work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided;

🏖Paid vacations, sick leave, personal event days, days off;

👨‍⚕Corporate health insurance program for your well-being;

💵Referral program — enjoy cooperation with your colleagues and get a bonus;

📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;

💁🏼‍♀️Rewards program for mentoring and coaching colleagues;

🗣Free internal English courses;

🤸‍♀Yoga classes to help you stay active and energized;

✈️In-house Travel Service;

🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, RedCore clubs for movie/book/pets lovers, special office days dedicated to holidays;

🎳Company events, team buildings.

We are seeking a dedicated and passionate Support manager to join our dynamic team. As a Support manager, you will be the face of our company, interacting with our customers and providing them with the best possible experience.

We offer flexible working hours in order to promote a healthy balance between work and personal life.

These hours include

• a morning shift from 06:00 to 14:00(1−2 times per week),
• a day shift from 14:00 to 22:00(1−2 times per week),
• a night shift from 22:00 to 06:00(2+ times per week).

What you’ll do

• Respond to customer inquiries and concerns via email, phone, or chat in a timely and professional manner
• Understand and resolve customer issues and complaints
• Provide product and service information to customers
• Coordinate with other teams to ensure timely resolution of customer issues
• Identify and escalate complex issues to the appropriate team members
• Build new and upgrade established channels, means and processes to improve the customer journey
• Up-sell company products in collaboration with sales teams to ensure growth attainment

What we expect from you

• Advanced English (excellent written and verbal communication skills B2,C1)
• Strong problem-solving skills and the ability to think critically
• Ability to multitask and prioritize tasks effectively
• Strong customer service skills and a passion for helping others
• A fast learner with that remains calm and professional under pressure
• Experience in a customer-facing role is preferred, but not required
• Proficiency in basic computer skills and software
• Flexibility to work non-standard hours, including night shifts, weekends and holidays

We are looking for a backend developer to join the team of a leading fintech company bridging blockchain and traditional payments.

Project: 

Blockchain-based payment solution allowing to accept payments without a traditional banking infrastructure. Fully licensed by Europeans financial regulators. Your role will be to develop and maintain the server-side applications and APIs in collaboration with a small team of engineers. 

Key responsibilities:

- Assist in maintaining the technical architecture.

- Optimize the performance and scalability.

- Support and implementation of CI/CD pipelines.

- Documentation and knowledge sharing.

- Incident response and troubleshooting.

Requirements:

- Advanced English.

- 4+ years of experience in fintech, SaaS or high-compliance environments.

- .NET (C#).

- PostgreSQL.

- Cloud based infrastructure with Azure, Docker, Kubernetes/

- CI/CD implementation (GitHub Actions).

Strong preference:

- Fintech experience.

- Blockchain/web3 testing experience.

- Experience with Open Banking APis (Plaid, Tink, PSD2).

Conditions:

- Direct employment.

- Fully remote.

- Candidate's location: not Ukraine.

Recruitment process: 

- English screening (5-minute friendly talk).

- Interview 1 with 5w155 (30 minutes).

- Interview 2 with client.

- Test task.

- Interview 3 (test task review).