Jobs at Djinni

Iterasec works with clients worldwide, helping them find vulnerabilities and secure their products. Our projects range from mobile/web applications to complex modern cloud and automotive stacks. We work with both small product companies as well as Fortune 500 enterprises.

We are looking for a Middle/Senior Security Consultant / Penetration tester to work on and lead penetration testing and vulnerability/cloud security assessment projects.

In this role, you will work on technically challenging projects and also spend some time leading/mentoring our junior pentesting colleagues.

Required skills

- 1.5+ years of intensive commercial experience

- OSCP, eWPTx2 or similar would be a plus

- Scripting/coding skills and being comfortable with advanced pentesting tooling

- Strong knowledge of mobile/web security

- Comfortable with cloud and container security

- Basic RE skills

- Ability to mentor/lead colleagues

- Strong ability and drive to learn and develop cybersecurity skills

- Technical English (Intermediate+)

We offer

- Good salary + bonus system

- Diverse project portfolio and technologies to work with

- Rewarding environment: brilliant team ready to share knowledge and collaborate

- Courses and conferences which are relevant to the position are sponsored by the company.

- We are a remote-first company with full WFH support and a flexible work schedule.

Responsibilities

- Participate in various pentesting projects

- Lead junior colleagues

- Perform threat modeling in pentesting and security assessment projects

- Create assessment documentation and reports, clearly identifying vulnerabilities and associated remediation steps

- Consult clients on efficient issues remediation

- Conduct security researches

- Develop tools and scripts to automate and improve current pentesting processes

Iterasec works with clients worldwide, helping them find vulnerabilities and secure their products. Our projects range from mobile/web applications to complex modern cloud and automotive stacks. We work with both small product companies as well as Fortune 500 enterprises.

We are looking for a talented and motivated Junior Pentester who will join our security team to work on penetration testing and vulnerability/cloud security assessment projects.

We expect a short motivation letter where you can explain your skills, achievements and motivation.

Required skills

- Solid non-commercial cybersecurity experience, such as HTB/THM

- Junior-level cybersecurity certifications would be a plus.

- Comfortable with basic application security testing and common vulnerabilities (like OWASP Top 10, CWE Top 25) and cybersecurity fundamentals

- Strong basic IT skills: Linux, networking (TCP/IP, DNS, HTTP etc.)

- Some experience in scripting/coding languages, such as Java, JS, Python, Shell, etc.

- Strong drive to learn and develop cybersecurity skills

- Technical English (Intermediate)

We offer

- Good salary + bonus system

- Rewarding environment: brilliant team ready to share knowledge and collaborate

- Support in obtaining professional certifications, such as BSCP, OSCP, eWPTX, cloud certifications, etc.

- Courses and conferences which are relevant to the position are sponsored by the company.

- We are a remote-first company with full WFH support and a flexible work schedule.

Responsibilities

- Execute penetration tests and security assessments as part of a team, including internal/external networks, web and mobile applications, Windows and Linux environments, cloud architectures, IoT devices, and more

- Create assessment documentation and reports, clearly identifying vulnerabilities and associated remediation steps

- Conduct security research

About the Project:

We are building a decentralized Web3 lottery platform powered by smart contracts and transparent on-chain mechanics. The system combines blockchain logic, backend services, and a modern web interface to ensure secure ticket processing, verifiable randomness, and automated prize distribution.

Requirements

• 2+ years of experience as a Project Manager in IT or product teams
• Proven hands-on experience working with web3 products and dApps (must-have)
• Experience supporting delivery of product features or complex functionality end-to-end
• Solid understanding of SDLC and Agile methodologies
• Strong requirements management skills (gathering, structuring, documenting, and translating into development tasks)
• Practical understanding of dApp user flows, including wallet connection, transaction lifecycle, signing flows, gas fees, and smart contract interactions
• Experience working with cross-functional teams (engineering, QA, design)
• Ability to drive delivery in fast-paced and ambiguous environments
• Experience with planning, estimation, and timeline tracking
• Strong communication and stakeholder management skills
• English level: Upper-Intermediate or higher

Responsibilities

• Drive end-to-end delivery of product features within web3 products and dApps, from requirements to release
• Gather, analyze, and structure business and product requirements
• Translate requirements into clear and actionable tasks for the development team
• Manage priorities, scope, and changes throughout the delivery process
• Coordinate cross-functional teams and ensure smooth execution
• Track timelines, progress, and delivery quality
• Work closely with teams on dApp-specific flows, including wallet connection, transaction states, signing UX, and smart contract interaction scenarios
• Account for web3-specific aspects such as transaction flows, UX clarity, and security considerations
• Maintain transparent communication with stakeholders
• Identify and mitigate risks proactively
• Keep project and product documentation up to date

Responsibilities

Perform hands-on penetration testing and security assessments of AI and Agentic AI platforms.
Conduct security testing of Large Language Models (LLMs), AI agents, multi-agent systems, and AI workflows.
Assess the security of MCP (Model Context Protocol) implementations and integrations.
Identify, exploit, validate, and document security vulnerabilities across AI-enabled products and services.
Execute AI Red Teaming exercises and adversarial testing scenarios.
Evaluate risks related to:
Prompt Injection
Indirect Prompt Injection
Jailbreaking
Data Leakage and Data Exfiltration
Model Manipulation and Model Poisoning
Retrieval-Augmented Generation (RAG) Security Risks
Tool Abuse and Agent Exploitation
Perform application, API, cloud, and infrastructure security testing.
Develop detailed security reports with remediation recommendations.
Collaborate closely with Engineering, Product, and Security teams to mitigate identified vulnerabilities.
Conduct threat modeling activities for AI-driven systems and products.
Support the development of secure-by-design AI architectures and security best practices.
Stay up to date with emerging threats, attack techniques, and industry standards in AI Security.
 

Required Qualifications

Must-Have

Minimum 5 years of professional experience as a Penetration Tester, Security Tester, Offensive Security Engineer, or similar role.
OSCP (OffSec Certified Professional) certification is mandatory.
Strong hands-on penetration testing and vulnerability assessment experience.
Deep understanding of LLM Security and AI-specific attack vectors.
Practical experience testing Agentic AI platforms, AI agents, or AI-powered applications.
Experience in AI Security Engineering.
Strong knowledge of web application, API, and cloud security testing.
Experience with offensive security methodologies, frameworks, and tools.
Strong understanding of OWASP Top 10 and modern application security principles.
Ability to independently identify, exploit, and validate security vulnerabilities.
Excellent communication skills in English.
 

Nice-to-Have Qualifications

Experience with MCP Security Testing.
Prior experience with AI Red Teaming frameworks and methodologies.
Cloud Security expertise (AWS, Azure, or GCP).
Knowledge of secure AI/ML development practices.
Additional certifications such as:
OSEP
OSWE
GPEN
CISSP
CEH
German language skills.
Ability to communicate complex technical findings to non-technical stakeholders and business audiences.

Kindgeek is looking for a smart, curious, and proactive engineer who moves fast, asks the right questions, and takes genuine ownership of what they build. Your mission will be to embed directly with a global private equity firm and deliver AI-powered automation that makes their analysts, operations teams, and investment professionals meaningfully more productive. This role sits at the intersection of cutting-edge agentic AI development and real-world business impact - the kind of work that ships to production and stays there.

RESPONSIBILITIES

As an AI Engineer, you will be responsible for:

• Building and deploying AI agents and agentic workflows using the client's internal agent framework and modern orchestration tools (LangChain, LangGraph, CrewAI, AutoGen, or similar);
• Designing and implementing RAG pipelines - including chunking strategies, embeddings, and vector store integrations (Pinecone, Weaviate, pgvector);
• Processing and structuring financial documents (PDFs, DOCX reports, tables, CIM/DDQ materials) into clean, machine-readable outputs via Python;
• Integrating REST APIs and cloud services to connect agent workflows with existing business systems and data infrastructure;
• Owning the full delivery cycle for each initiative: scoping, development, testing, deployment, and handover to business users;
• Instrumenting agents for observability, writing test harnesses for non-deterministic behaviour, and ensuring failures are explicit and handled gracefully;

• Communicating proactively with the client-side team - surfacing blockers early, documenting solutions clearly, and keeping stakeholders in the loop without being asked.

   

REQUIREMENTS

We’re looking for an AI Engineer who has:

• 3-5 years of Python development experience; strong, clean, testable code is a baseline expectation;
• Hands-on experience building agentic AI workflows using LLM orchestration frameworks (LangChain, LangGraph, CrewAI, AutoGen, or similar);
• Experience with Claude API (Anthropic) - prompt engineering, tool use, multi-turn conversations, streaming;
• Practical knowledge of RAG pipeline design: chunking, embedding models, and vector stores;
• Experience with document processing: PDF/DOCX extraction, structured output generation, table parsing;
• Comfort integrating REST APIs and working across the stack - data transformation, prompt engineering, deployment;
• Strong written and spoken English (Upper-Intermediate minimum) for direct async communication with the client team;
• Proactive working style: you raise issues early, communicate without prompting, and treat documentation as part of the deliverable;
• Experience in a regulated or security-sensitive environment, or demonstrable commitment to data integrity and auditability.

Will be a plus:

• Familiarity with Azure OpenAI or the Microsoft Azure ecosystem;
• Experience with V7 Go or other document-intelligence / PE-oriented AI platforms;
• Understanding of financial document structures: CIM, DDQ, LP reports, IC memos (domain awareness, not PE background required).

WHAT WILL YOU GET WITH KINDGEEK

We want you to thrive and feel supported

Professional growth: at Kindgeek, we want our employees to grow and achieve ambitious professional goals. We support professional development with training and certification refunds and provide regular feedback and technical reviews.

Benefits package: Kindgeek offers all team members competitive compensation and a benefits package that includes 18 working days of fully paid vacation, 10 compensated by 50% sick leaves without a note from the doctor, and an opportunity to take study leaves. Depending on how long you stay in the company, you can receive different health insurance packages from our partners.

Personal growth: as a part of our team, you will have access to corporate English courses with a 50% reimbursement, take advantage of our offline library and access a large selection of corporate training and classes. Also, every employee can request any internal or external training or certification if it applies to his or her work responsibilities.

Geek community: at Kindgeek, we value community – even in the full-scale invasion times, we take every opportunity to stick together. Our geeks organise various online and offline clubs – from stretching and skiing to English. We volunteer together and support each other.

Flexibility: Kindgeek offers a hybrid working model. Team members can work remotely or from the office or Kindgeek London Hub – an innovative cafe-style co-working in Lviv (it’s pet-friendly!).

We encourage you to apply

At Kindgeek, we encourage everyone to apply – regardless of nationality, race, gender, marital status, disability, sexual identity, or religion. We are growing into an inclusive, equal-opportunity company where only professionalism, competence, and ideas matter. We are committed to supporting mobilised employees and veterans joining Kindgeek and facilitating their career development. We aim to bring equal opportunities to all team members and candidates – especially those underrepresented in technological companies.

Customer Success Manager

Corefy is a Ukrainian PayTech IT company founded in 2016. Our SaaS platform serves as a technological hub for orchestrating online payments worldwide. Collaborating with renowned payment providers like Stripe, Google Pay, Apple Pay, MasterCard, Visa, and AWS, we’ve integrated over 600 payment methods to cater to clients globally.

You will focus on strategic client growth, analyzing their payment infrastructure, and proactively providing recommendations. Meanwhile, you'll be able to minimize routine and operational tasks through close collaboration with our Technical Account Management (TAM) team.  ✨

💼 Responsibilities:

• Manage client business profiles, develop Success Plans for key accounts (Tier 1–2), and design action plans to mitigate churn risks.

• Create and execute expansion plans (upselling/additional monetization) by proposing new platform features and services that address clients' business needs.

• Analyze client payment metrics, conduct regular business reviews (QBRs), and proactively advise on optimizing their payment infrastructure.

• Onboard clients during the launch phase, monitor business metrics daily, manage contracts, handle negative feedback, and coordinate teams to resolve technical incidents.
  
  

🎯 Requirements:

• Experience: 2+ years of experience in Customer Success or Business Development within the B2B segment.

• Industry Background: Proven experience in product-led IT companies or the FinTech sector (payments, money transfers, payment gateways).

• Communication & Negotiation: Exceptional ability to build long-term, trusting relationships, manage complex or "silent" accounts, resolve conflicts, and advocate for the company's interests while keeping clients satisfied.

• Analytical Mindset: Strong skills in analyzing client metrics and translating them into actionable, high-value business recommendations.

• Tools: Experience with CRMs (HubSpot), task managers (Jira), and spreadsheets (Excel/Google Sheets). Basic understanding of API documentation.

• Language: C1/C2 English level (fluent written and spoken, suitable for high-level business negotiations).
  
  

✨ Nice to Have:

• Experience working with large enterprise-grade clients.

• Prior interaction with payment providers and a solid understanding of high-risk business dynamics.
  
  

📌 Our hiring process: 
HR Interview → Test task → Interview with Head of Department → Interview with CEO → Offer 🎉

⭐ What We Offer:

• Salary in foreign currency + tax compensation. And clear growth paths & Corefy Academy for FinTech expertise

• Budget for external courses, workshops, and professional development.

• Open-door policy with the C-level — your ideas will be heard

• Work remotely or from our cozy Kyiv office (equipped with a generator and backup internet).

• Flexible 8-hour schedule, 20 vacation days + 10 paid sick days

• Mental health support (we compensate sessions with a therapist of your choice), office breakfasts, and your choice of hardware (MacBook or Linux-based laptop).

Ready to shape the future of payments with us? Send your CV — we can’t wait to meet you! 📩

WWelcome to Drawer.AI!
We invite you to join our mission to shake up the AEC (Architecture, Engineering, and Construction) industry by transforming estimation processes. Harnessing the power of AI, we are revolutionising construction with Generative Design and Reinforcement Learning.

About us:
Our US-based startup raised investments from leading industry ventures and is ready for the next Series A Round in 2025. And this is just the beginning.

What it’s like to work with Drawer.AI:
Everyone’s voice counts here. Our tech team is open, flexible, and all about getting the job done to make solutions work. We’re not just writing code. We are changing how construction happens with advanced AI.
Explore opportunities to join our team and be at the forefront of innovation.
It’s time to build better!

Role Overview:

At Drawer.AI, we're not just another IT company – we're on a mission to revolutionize the way the world sees Construction Industry with Generative Design and Reinforcement Learning.

We are looking for a detail-oriented and proactive Business Analyst who is passionate about understanding business needs and translating them into clear, structured documentation. This role is perfect for someone with at least 1 year of experience in requirement gathering and business analysis, even outside the software industry.

You’ll play a key role in bridging the gap between business stakeholders and developers — collecting requirements, maintaining product documentation, and supporting the development team throughout the project lifecycle. If you’re analytical, quick to learn, and eager to grow as a Business Analyst — we’d love to meet you!

Key Responsibilities:

• Transform business ideas into simple User Stories and Use Cases;
• Collecting, analysing, determining requirements;
• Maintain Knowledge database and be an entry point for all the questions raised by developers related to business logic;
• Build effective communication channels with developers and stakeholders;
• Lead technical refinement (grooming) sessions with a team.

Requirements:

• English upper-intermediate or higher (B2/C1);
• Effective "human being" writing skills (not chat GPT/robotic style);
• 1+ year of experience working with business analysis/collecting; requirements in any business domain (not limited to software development);
• Experience in writing technical documentation, User Stories, Use Cases;
• Understanding of SDLC;
• Analytical mindset;
• Ability to learn fast;
• Desire to develop yourself as a Business Analyst.
   

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

We are inviting you, a highly motivated and results-oriented PHP/WordPress Engineer to join our team for ensuring solutions, as well as strengthening the product.

Our team has unique expertise in research, analysis, and product development. By relying on technical insights and a data-driven approach, we create disruptive future-defining innovations of the fin-tech industry that remain our basis for success.
 

Responsibilities

• Developing and maintaining full-stack PHP/WordPress solutions using the Roots ecosystem (Bedrock, Acorn, Sage)
• Building and supporting custom plugins and themes
• Developing and maintaining ACF Gutenberg Blocks
• Implementing pixel-perfect, responsive layouts using Blade, SCSS, and JavaScript
• Designing and integrating REST APIs and third-party services
• Optimizing performance on both frontend and backend
• Working with WordPress Multisite environments
• Implementing and maintaining scheduled tasks (cron jobs) and background processes
• Developing custom WP-CLI commands for maintenance, automation, and internal tooling
• Applying clean architecture principles and reusable code practices
   

Requirements

• 5+ years of experience as a PHP Engineer
• Experience with WordPress
• Experience with MySQL
• Experience with Laravel
• Development from scratch custom plugins and themes
• Deep understanding of WordPress core, including actions, filters
• Strong knowledge of OOP principles
• Confident use of Git in a team environment
• Ability to create custom themes and plugins from scratch
• Ability to develop advanced features without heavy reliance on third-party plugins
• Experience with ACF Composer and ACF Gutenberg Blocks
• Experience with WordPress Multisite and WPML (multilingual setups)
• Strong knowledge of JS ES6
• Strong knowledge of HTML and SCSS, with focus on semantic and maintainable code
• Experience develop REST API endpoints
• Experience with integrations third party API
• Knowledge of caching mechanisms
• Experience with Composer for dependency management
• English level - Upper-Intermediate
   

Will be a plus

• Writing unit tests
• Profiling / Tracing with Xdebug
• Experience with GitLab CI/CD pipelines
• Experience with AI integrations
• Experience with PHPStan and code quality tools
   

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

About the Role

We are looking for a detail-oriented CRM Operations Manager to join our

growing iGaming team.

In this role, you will be responsible for building, executing, and optimizing

customer communication journeys across multiple channels to increase

player engagement, retention, and lifetime value.

You’ll work closely with the design, content, and marketing teams to deliver

personalized, high-performing campaigns that enhance the player

experience.

Key Responsibilities

• Develop and manage customer journeys and automated CRM workflows.
• Create and execute multi-channel communication campaigns, including Email, SMS, and In-App messaging.
• Manage and update promo pages, banners, and campaign assets, ensuring a seamless user experience.
• Collaborate with design and content teams to ensure consistency in messaging, visuals, and tone of voice.
• Ensure smooth CRM operations and data accuracy across all touchpoints.

Requirements

• Proven experience in CRM operations or lifecycle marketing, preferably in the iGaming industry.
• Hands-on experience with SoftSwiss and Customer.io platforms is essential.
• Familiarity with HTML email templates and basic design workflows.
• Strong understanding of multi-channel CRM communication (Email, SMS, In-App).
• Ability to create and manage automated player journeys and lifecycle campaigns.
• Experience working closely with creative teams (design, content, and development).
• Ability to work independently

920 Solutions is a rapidly growing technology company specializing in iGaming solutions. We build reliable, scalable, and secure infrastructure that powers gaming platforms across multiple international markets.

We are looking for an experienced Manual QA Engineer with 5+ years of commercial experience and a strong background in web application testing. Experience in the online casino or iGaming industry will be a strong advantage.

Responsibilities

• Perform manual testing of web applications and gaming platform features.
• Create, execute, and maintain test cases, checklists, and test scenarios.
• Identify, document, and track defects throughout the development lifecycle.
• Verify bug fixes and perform regression testing.
• Collaborate closely with developers, Product Managers, and other QA team members.
• Ensure the quality, stability, and usability of products before release.
• Participate in sprint planning, requirement analysis, and release testing.

Requirements

• 5+ years of experience as a Manual QA Engineer.
• Strong experience in manual web application testing.
• Solid understanding of QA methodologies, software development lifecycle (SDLC), and testing processes.
• Experience with bug-tracking and test management tools.
• Strong analytical and problem-solving skills.
• English – Intermediate (B1+) or higher for communication within an international team.
• Attention to detail and a proactive approach to quality assurance.

Nice to Have

• Experience in the iGaming, online casino, or betting industry.
• Experience testing high-load web applications.
• Basic knowledge of SQL or API testing.

What We Offer

• Competitive salary based on your experience.
• Opportunity to work on international iGaming products.
• Friendly and professional team.
• Career growth opportunities.
• Flexible working environment.
• Challenging technical projects using modern technologies.

About the Role

We are looking for a detail-oriented CRM Operations Manager to join our

growing iGaming team.

In this role, you will be responsible for building, executing, and optimizing

customer communication journeys across multiple channels to increase

player engagement, retention, and lifetime value.

You’ll work closely with the design, content, and marketing teams to deliver

personalized, high-performing campaigns that enhance the player

experience.

Key Responsibilities

• Develop and manage customer journeys and automated CRM workflows.
• Create and execute multi-channel communication campaigns, including Email, SMS, and In-App messaging.
• Manage and update promo pages, banners, and campaign assets, ensuring a seamless user experience.
• Collaborate with design and content teams to ensure consistency in messaging, visuals, and tone of voice.
• Ensure smooth CRM operations and data accuracy across all touchpoints.

Requirements

• Proven experience in CRM operations or lifecycle marketing, preferably in the iGaming industry.
• Hands-on experience with SoftSwiss and Customer.io platforms is essential.
• Familiarity with HTML email templates and basic design workflows.
• Strong understanding of multi-channel CRM communication (Email, SMS, In-App).
• Ability to create and manage automated player journeys and lifecycle campaigns.
• Experience working closely with creative teams (design, content, and development).
• Ability to work independently

We are a performance marketing agency managing mobile campaigns across multiple verticals - crypto, banking, and iGaming. We work with major brands, run multi-platform UA at scale, and operate with full ownership over results.

We are looking for an experienced Mobile Acquisition Manager who will own the full cycle of UA campaigns: from strategy and launch to optimization and scaling. You will work with established clients across iOS and Android, with real budgets and real accountability for results.

What you will do

• Plan, launch, and optimize performance campaigns on AppLovin, Meta, Google UAC, Unity Ads, Moloco, TikTok, Kaizen and other DSPs
• Manage and scale budgets across channels while maintaining target CPI, CPA, and ROAS
• Set up and maintain tracking via AppsFlyer or Adjust - MMP configuration, postback setup, cohort analysis
• Analyze campaign performance: break down by geo, placement, creative, audience - find levers and act on them
• Run creative testing: form hypotheses, brief the team, evaluate results, iterate
• Monitor attribution quality and flag anomalies - CTR spikes, install drops, ROAS shifts
• Communicate results and insights to clients; prepare performance reports

What we expect

• 2+ years of hands-on experience in Mobile UA with measurable results (based on real cases)
• Strong understanding of mobile attribution: last-click, view-through, probabilistic, SKAN, and where each model breaks
• Practical experience with AppsFlyer or Adjust: cohort reports, raw data pulls, reconciliation with ad platform data
• Experience with at least 2-3 platforms: AppLovin, Meta, Google UAC, Unity, TikTok, or similar DSPs
• Ability to read unit economics: CAC, blended vs paid, ROAS by cohort, LTV assumptions
• Structured thinking when forming hypotheses - not "let's try a new creative" but a testable assumption with expected outcome
• English at Intermediate level or above - for working with platforms, partners, and documentation

Nice to have

• Experience in crypto, fintech, or iGaming verticals
• Familiarity with GTM for mobile pixel/event setup
• Experience working in an agency environment with multiple simultaneous clients
• Basic use of AI tools for creative iteration or reporting automation

What we offer

• Full remote - work from anywhere, async-friendly
• Real budgets - work with meaningful spend, not test accounts
• Autonomy - no micromanagement, ownership over results
• Growth - diverse verticals, new markets, fast feedback loops

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Role

As a Junior Operations Analyst, you’ll dive into Solidgate’s internal processes and help optimize them to ensure our clients get the best payment solution on the market.
This role gives you hands-on experience at the intersection of operations, analytics, and product — working side by side with our technical and business teams to make payments seamless for businesses worldwide.

What you’ll own

• Conducting technical onboarding of new clients into the Solidgate system
• Supporting processes related to Solidgate’s payment services
• Building new workflows and optimizing existing ones
• Handling analytical requests from clients
• Setting up payment routing
• Collaborating closely with product and technical teams inside the company
• Communicating with partner banks’ technical support teams
• Detecting and resolving anomalies in the payment process

You’re a great fit if you have

• Bachelor’s in Applied Mathematics / Systems Analysis / Software Engineering / related field (completed or in progress)
• Excellent written and verbal communication skills
• English proficiency at Upper-Intermediate level or higher
• Knowledge of SQL and Python

Practical experience with Postman and knowledge of Tableau will set you apart.

Why Solidgate?

• No internships here — we build careers. Get hands-on from day one and make a real impact.
• Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
• Flex your schedule. Balance studies and work with flexible hours that fit your life.
• Your work = real outcomes. Shape how global companies move money.

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

Know top talent? We’re always on the lookout. Recommend someone for our role, and if they get hired, there’s a bonus waiting for you — simple as that.

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we’re on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That’s exactly the kind of teammates we want on board.

About the Team and Role

As a Junior Operational Analytics Specialist, you’ll work on Chargebackhit — technology that protects online businesses from fraud and chargebacks. The product is mature but runs with the energy of a startup: things evolve fast and decisions are made quickly.

This role puts you at the heart of product operations — connecting services, monitoring performance, and working with data that protects merchants in real time. It’s an ideal opportunity to kick-start your analytics career in fintech.
 

What you’ll own

— connecting, testing, and monitoring the operation of chargeback prevention services
— working with the database
— active interaction with other teams: Analytics, Sales, and Account Management
— processing analytical requests from our clients
 

You’re a great fit if you have

— Bachelor’s or Master’s degree (completed or in progress) in analytics, programming, mathematics, or a related field
— Strong command of SQL and Excel
— Analytical thinking and problem-solving mindset
— Clear, structured communication skills
— English level Upper-Intermediate (B2) or higher
 

Why Solidgate?

— No internships here — we build careers. Get hands-on from day one and make a real impact.
— Your work = real outcomes. Shape how global companies move money.
— Grow like crazy. Learn from top fintech pros and level up faster than anywhere else.
— Flex your schedule. Balance studies and work with flexible hours that fit your life.
— Enjoy the ride. A wow office in Kyiv center, daily lunches, snacks, team buildings, and a learning budget to keep you growing.
 

💌 The Extras: 30+ days off, unlimited sick leave, free office meals, health coverage, and Apple gear to keep you productive. Courses, conferences, sports and wellness benefits — all designed for ideas, focus, and fun.

Tomorrow’s fintech needs your mindset. Come build it with us.

Our Helpdesk team is the foundation of the company’s internal IT infrastructure. We ensure secure access to resources, manage the device fleet, maintain network reliability, and support core corporate services, enabling teams across the organization to work efficiently and without interruption.

We are looking for a Helpdesk Lead who will take end-to-end ownership of this function: defining service standards, driving operational excellence, and automating routine processes to improve efficiency and scalability.

In this role, you will work across device fleet management for macOS, Linux, and Windows, identity and access management (IAM), asset lifecycle management, network infrastructure, and the administration of Google Workspace and Atlassian environments.

You will partner closely with Engineering, Security, and Leadership teams, playing a key role in building and maintaining a secure, reliable, and scalable internal IT environment that supports the company’s growth.

Responsibilities

• Lead daily Help Desk operations and define the long-term strategy for the function, ensuring operational stability, SLA compliance, and service quality
• Maintenance and monitoring of the corporate network equipment, access control systems, and overall network performance
• Overseeing hardware lifecycle: procurement, setup, maintenance, and replacement
• Management and optimization of corporate software licenses
• Supervision of the configuration and support of macOS, Linux, and Windows environments
• Standardization of onboarding/offboarding process
• Develop the team through coaching, feedback, structured knowledge sharing and participation in hiring process

• Collaborate with management and cross-functional teams on operational and improvement initiatives

   

Requirements

• 5+ years of experience in SysAdmin / IT Support / HelpDesk roles
• 2+ year of team leadership
• Experience in process building, automation
• Solid understanding of networking (VLANs, IPsec, DNS, etc.)
• Strong experience with MacOS, Unix/Linux, and Windows administration
• Hands-on experience with Google Workspace, Jira/Confluence, and Access Control Systems
• Excellent troubleshooting, prioritization, and communication skills
• IT asset management

• English (B2)

   

Will be a plus

• VoIP
• Access Control Systems

• Advanced proficiency in Jira and Confluence

   

We offer

• Compensation for tax expenses of private entrepreneurs in Ukraine
• Qualified assistance and support for Ukrainian private entrepreneurs
• 10 paid sick leave days per year
• 20 paid vacation days per year
• Public holidays according to current Ukrainian legislation
• Medical insurance for employees
• Compensation for professional education and learning English
• Compensation for a sports subscription or sports equipment