Jobs at Djinni

We are an outsourcing company partnering with innovative fintech and crypto businesses. Company are currently looking to hire up to 3 juniors for our  Sales & Account Management department. Presence in China and LATAM is a strong advantage.

Position: Junior Business Development & Account Manager

On this position, you can join the team and try different tasks and your specialization to the Business Development or Account Management can be determined during the first months based on your strengths and interests.

Business Development & Lead Generation:

• Identify and source potential partners and clients through X (Twitter), Telegram, LinkedIn, and email outreach.
• Conduct lead scraping and research potential partners within target crypto ecosystems.
• Initiate communication with potential partners and build initial connections.
• Maintain records of leads and track communication in CRM or internal systems.

Partnership & Account Support:

• Maintain good working relationships with partners.
• Support upsell opportunities and partner communication under mentorship from senior team members.
• Client portfolio management.

Communication & Outreach:

• Conduct daily outreach via LinkedIn, email, Telegram, and X.
• Maintain professional and friendly communication.
• Participate in networking and engagement within crypto communities.
• Initiate communication with potential partners.

Internal Coordination:

• Collect feedback from partners and communicate insights to the internal team.

Requirements:

Experience: we are open to considering students. Will be a plus: relevant experience in other industries or active participation in international student organizations and internships.

Languages : English — confident Upper-Intermediate (B2+), Chinese or Spanish/Portuguese.

Soft Skills:

• Strong communication skills and ability to build relationships.
• Proactive mindset and competence to independently solve problems.
• Curiosity, ambition, and a strong desire to grow in business development.
• Willingness to use AI and other automation tools to increase productivity in research, outreach, and analysis.

Nice to Have:

• Experience with lead generation tools, scraping, or outreach automation.
• Familiarity with crypto communities on X and Telegram.
• Experience in B2B communication.
• Knowledge in one of industries : crypto, blockchain or fintech
• Hands-on experience with crypto products

Terms, conditions, and compensation package:

• Remote-first: Work from anywhere with a flexible schedule. 
• Adaptation period: 3 months; The position generally full-time, but part-time work is possible during the adaptation period with a transition to full-time after. 
• Opportunities for growth: Move into senior roles with paid training, certification support, and participation in professional events.
• Room for ideas: We work in teams with full autonomy without any timetrackers, empowered by our clients to take complete ownership of our projects.

Numerical Technologies LTD is a leading provider of custom software solutions and services specializing in risk, limits, and regulatory capital. Right now, we are looking for a Python Developer to join our team.

 

What will you be doing?

As part of the team, you will be participating in a project with a large US bank. You will be helping us develop new software features and support and maintain the existing ones. You will be writing scalable and fault-tolerant code, debugging programs, and integrating applications with third-party web services. You will be working closely with the client and product manager to understand the system’s functional and non-functional requirements, and contribute to code quality through unit testing, integration testing, code review, and system design using Python to build robust software that aligns with the client’s business needs.

 

What are we looking for:

◼ A strong programming background with Python and OOP skills.

◼ Hands-on experience building and maintaining scalable data pipelines (ETL/ELT).

◼ Proficiency with SQL (Postgres) database.

◼ Experience with Python data processing libraries such as Pandas, Polars.

◼ Experience with workflow orchestration tools (e.g., Airflow).

◼ Experience working with cloud platforms (preferably GCP).

◼ Hands-on experience with Docker, Kubernetes, and Linux.

◼ Strong problem-solving skills and ability to collaborate effectively in a team environment.

 

What we offer:

◼ Competitive compensation depending on experience and skills.

◼ Regular assessments and salary reviews.

◼ Paid personal days.

◼ Health insurance.

◼ Mental health support program.

◼ English/Polish/Spanish language classes.

◼ Flexible working schedule.

Senior NetSuite Engineer (Full-Time) — CRM + Manufacturing + Integrations (5+ years)

Role Summary

We’re hiring a Senior NetSuite Engineer to lead hands-on NetSuite development and optimization across multiple brands. You will drive NetSuite CRM rollout (some brands currently use Salesforce), deliver CRM enhancements, expand manufacturing and advanced manufacturing capabilities, and own key integrations/migrations including ShipHawk. This is a full-time role with high ownership and direct impact.

Key Responsibilities

• Build and maintain NetSuite solutions end-to-end: requirements, design, development, testing, deployment, and support.
• Roll out NetSuite CRM to additional brands and enhance current CRM workflows (lead/opportunity, quoting, activities, dashboards).
• Implement and optimize Manufacturing and Advanced Manufacturing processes (BOMs, routings, work orders, WIP, planning).
• Configure location-based manufacturing and multi-location operational workflows.
• Lead migration and stabilization of the ShipHawk NetSuite plugin (setup, mapping, testing, cutover).
• Develop and maintain SuiteScript 2.x, SuiteFlow, custom records, forms, approvals, saved searches, and reports.
• Support label configuration workflows and related operational processes.
• Partner with Salesforce stakeholders to align processes and support integrations/data sync requirements.
• Create documentation/runbooks and improve SDLC practices (sandbox strategy, release management, code reviews).

Requirements (Must Have)

• 5+ years of hands-on NetSuite development experience.
• Strong expertise in SuiteScript 2.x, SuiteFlow, NetSuite configuration, roles/permissions, and reporting.
• Experience rolling out or significantly enhancing NetSuite CRM.
• Deep experience with Manufacturing / Advanced Manufacturing (or equivalent manufacturing module ownership).
• Integration experience (REST/SOAP, middleware/iPaaS exposure, data mapping, CSV imports, scheduled jobs).
• Strong English communication (written and verbal) and ability to work directly with business stakeholders.

Nice to Have

• Experience with ShipHawk.
• Working knowledge of Salesforce (objects/flows/integration concepts).
• NetSuite certifications (SuiteFoundation, SuiteCloud Developer, ERP Consultant).
• Experience with multi-subsidiary/multi-location environments, WMS/3PL, shipping/labeling systems.

Backend AI Engineer

[Freelance, Full-time, Remote]

SNEAK PEEK

⇨ Location: Remote, GMT+0/+4

⇨ Interview process: HR Interview ⇨ Technical interview ⇨ Take-home challenge ⇨ Presentation of home challenge 

WHO ARE WE? 

At Rounds, we believe in harnessing the power of cutting-edge technology to drive business success. Our transformative, machine-learning technology identifies and optimizes mobile assets, while our team of experts, with their unparalleled human capital and business acumen, provides the strategic direction and support to turn mobile assets into profitable businesses. Together, we are revolutionizing the mobile industry. 

THE ROLE

We’re looking for a strong systems-oriented engineer with hands-on LLM experience to join our AI Innovation team. In this role, you’ll build AI systems and internal products that improve how teams work across different departments and areas in the company. The common denominator is ownership: you should be comfortable leading projects end-to-end, including clarifying needs with stakeholders, making decisions under ambiguity, and pushing through blockers when they arise.

This role is a strong fit for someone who enjoys both sides of applied AI work: full-stack engineering and practical use of LLM capabilities.

Hiring manager: Ori Nahum, AI Innovation Team Lead 

What you’ll be working on

Examples of projects you may work on:

• AI agents for code generation workflows (especially in mobile applications)
• A mobile app navigation agent
• Backend services that orchestrate LLM workflows, tool calling, and integrations with internal systems
• AI chatbot connected to internal data sources and business systems
• And other new AI-driven solutions that support different departments across the company

You’ll be expected to move between experimentation and implementation: validating ideas quickly, turning the promising ones into reliable tools, and leading projects far enough to make them useful in practice, not just technically possible.

WHAT ARE WE LOOKING FOR?

Must-have

• 5+ years experience in software development (preferably in Python, TypeScript, or mobile development).
• Ability to lead projects from idea to production, including aligning with stakeholders, driving decisions, and proactively removing blockers when needed
• Hands-on experience building LLM-based products, tools, or agents beyond toy prototypes
• Good understanding of prompt design, tool calling, orchestration, and how to make LLM systems actually useful
• Strong English communication skills

Big advantage

• Experience building internal developer tools or productivity systems
• Background in mobile development, especially native Android or iOS
• Design and implement evaluation frameworks to assess AI performance, accuracy, and reliability.
• Solid understanding of ML theory and how LLMs work under the hood, including key concepts, limitations, and trade-offs beyond the API layer
• Familiarity with cloud infrastructure / DevOps / CI-CD
• Good judgment around where AI adds value and where it doesn’t

Who will do well here

You’ll likely do well in this role if you:

• Like building practical systems, not just demos
• Take initiative without waiting for perfect specs
• Enjoy exploring new tools, but know how to separate hype from what’s actually useful
• Want the freedom to research, experiment, and then ship
• Enjoy working across different problem spaces and use cases, rather than staying in one narrow lane

INTERESTED?

Our recruitment process consists of the following steps: 

• HR interview with the recruitment manager: 45 min
• Technical interview with the AI Engineer Tech Lead & Team Lead: 1 hour
• Take-home challenge: ~ 4 hours of work
• Final Interview - take-home challenge presentation with CTO and AI Engineer Team Lead and Tech Lead: 1 hour

We’re looking for a Full-Stack Engineer (PHP/Laravel, React) for a short-term project lasting from 2 weeks to 3 months. It will start as a full-time engagement and then transition to part-time.

Details:

• Senior Full-Stack Engineer (PHP/Laravel, React) with 8 years of experience.
• Strong proficiency in English (Upper-intermediate level or Advanced).
• Full-time
• Fully remote
• Location: Ukraine or Europe.
• Start: ASAP!

Experience / Skills:

• At least a Bachelor's with a background in tech or equivalent, based on work experience
• 8 years of work experience with the Laravel and React frameworks
• Experience building applications with JavaScript/Typescript, PHP, HTML5, CSS, and MySQL 8
• Passionate about usability, user experience, beauty, and elegance of UI's
• Eager to learn, discuss, and share knowledge with the rest of the teams
• Nice to have: knowledge of Kubernetes, Docker, and other tools used in DevOps
• Absolute fan of TDD and CI/CD pipelines
• Strong track record of leading technical projects and coordinating teams of 3+ engineers
• Experience mentoring and supporting the professional growth of fellow engineers
• Background in product-based companies with multiple products and engineering teams
• Proven track record of driving engineering initiatives that impacted other teams or the wider organization
• Excellent presentation and communication skills, with the ability to clearly explain technical concepts and join customer calls when needed

Required Skills
Experience building RAG pipelines and agentic systems
Strong understanding of LLM orchestration frameworks:
LangChain, LangGraph, Langfuse for example
Strong backend engineering experience with Python
Hands‑on experience building APIs/services with FastAPI
Experience integrating with MCP tools, internal APIs, and enterprise systems
Experience building Agent Factories, agent workflows, or multi-agent systems
Solid understanding of distributed systems and event-driven architectures
Experience deploying and operating services on AWS (EKS, S3, Lambda, IAM, networking)
Familiarity with GitLab CI for automated testing and deployments

Desired Skills
expertise with OpenSearch:
Index design, ingestion pipelines, analyzers, relevance tuning
Vector search, hybrid search, embeddings integration
Performance tuning and scaling clusters
Knowledge of embeddings generation and vector database best practices
Experience with OpenSearch plugins, custom scoring, or ingestion frameworks
Familiarity with Kubernetes
Experience with observability stacks (OpenTelemetry, Prometheus, Grafana, Langfuse)
Understanding of enterprise security, RBAC, and data governance
Prior experience building internal knowledge platforms or developer tools

Start ASAP
Duration 6 MM
Location: EU
English language

Affiliate Manager 

We are looking for a strong Affiliate Manager to join our team. The main focus of this role is to develop and manage partnerships across the Asian region, drive high-quality traffic, and build long-term relationships with key local partners. A deep understanding of regional traffic specifics and cooperation models is essential.

Responsibilities:

• Identify, onboard, and manage new affiliates in the Asian region
• Build and maintain long-term relationships with key partners
• Negotiate commercial terms and scale traffic volumes
• Monitor traffic quality and ensure compliance with agreements
• Analyze partner performance and identify growth opportunities
• Work closely with internal teams to optimize campaigns and performance
   

Requirements:

• 2+ years of experience in Gambling/Betting
• Experience in roles such as Affiliate Manager / Sales Manager / Team Lead
• Strong understanding of the Asian market and local partner specifics
• Experience with reporting and performance analysis
• Familiarity with Asana or similar task management tools
• Strong negotiation and communication skills
• Ability to build and maintain long-term partnerships
   

Nice to have:

• Existing network of partners in the Asian region

If you have hands-on experience in iGaming and understand how the Asian affiliate market works — we’d love to connect.

IGAMINGHUNT team is growing, and we are looking for an experienced Recruitment Team Lead who combines strong hands-on recruitment expertise with proven leadership skills and a structured, results-driven approach.

Requirements:

• 7+ years of end-to-end recruitment experience across a variety of roles and seniority levels
• 4+ years in a leadership role, managing high-volume hiring and diverse role types, ideally across different business functions
• Proven experience building, scaling, and training recruitment teams
• Experience managing and motivating fully remote and distributed teams
• Fluent English, Ukrainian
• Strong hands-on mindset and readiness to personally close vacancies, including complex and senior roles
• Systematic, process-oriented approach with a strong focus on efficiency and measurable outcomes
• Positive, approachable, and people-oriented personality with strong stakeholder management skills

Nice to have:
 

• Previous experience in iGaming / gambling or other high-growth, fast-paced industries
• Background in a recruitment agency environment

Responsibilities:

• Scale and develop the recruitment function, including hiring and onboarding new recruiters
• Lead, mentor, and support a distributed recruitment team, ensuring high engagement and performance
• Own and continuously improve recruitment processes, tools, and workflows
• Drive and optimise team KPIs, ensuring consistent delivery against hiring targets
• Manage full-cycle recruitment for key and hard-to-fill roles, remaining hands-on where needed
• Partner closely with client stakeholders and company representatives to understand business needs and translate them into effective hiring strategies
• Design and implement structured onboarding and training programmes for recruiters
• Introduce best practices for remote recruitment operations and cross-location collaboration

What’s in it for you:
 

• After trial - we can offer relocation to Spain covered by the company 
• Fixed salary + bonus system
• 7 hours working schedule (or 3 extra days off per month)
• Office work format with opportunity to work remotely
• 20 days of paid vacation

Over 20 years of market experience, Intellias brings together technologists, creators and innovators in Europe, North and Latin America, and the Middle East. Join our international team and take the mission to solve the advanced tech challenges of tomorrow!

What project we have for you

Join our team and immerse yourself in the dynamic world of innovative global companies, including Fortune 500 leaders across diverse industries such as Mobility, Retail, Financial Services & Insurance (FS&I), Travel & Hospitality, Telecom & Media, and more. As a pivotal member of our cross-functional Support Team, you will play a crucial role in driving operational excellence and elevating the customer experience for users of cutting-edge technology solutions developed for—and in collaboration with—Intellias’s esteemed clients. This is your chance to make a significant impact in a role that promises not just challenges but also rewarding experiences in a vibrant, supportive environment.

What you will do

Responsibilities:

• Respond to support incidents and service requests via defined communication channels in line with SLAs
• Investigate and resolve incidents, including real-time issues, through structured troubleshooting and log analysis
• Perform advanced technical troubleshooting, including root cause analysis and validation of resolution approaches
• Manage user access requests, including provisioning, deprovisioning, permission changes, and service account/API token setup across multiple SaaS platforms
• Support identity and authentication processes, including troubleshooting SSO, MFA, and OAuth/SAML integration issues
• Administer collaboration tools (e.g., Slack, Zoom, email platforms), including configuration, user management, and issue resolution
• Execute employee lifecycle processes, including onboarding and offboarding (account setup, access revocation, hardware coordination)
• Provide endpoint and hardware support, including macOS troubleshooting, device provisioning, and repair coordination
• Diagnose and resolve incidents, escalating complex issues with proper documentation when needed
• Maintain and update documentation, including runbooks, knowledge base articles, and operational procedures
• Identify opportunities for automation and implement improvements to optimize support processes
• Act as Incident Manager during Major Incidents when required
• Monitor incident trends, gather and report support metrics, and track resolution progress
• Collaborate with external vendors where required to support issue resolution
• Continuously identify and propose improvements to support processes and operational efficiency
• Act as a reliable and customer-focused point of contact, clearly communicating progress, actions, and resolutions

What you need for this

• 3+years in a technical support or IT support role
• Excellent communication skills in English (C1 or higher – written and spoken).
• Basic knowledge of server hardware, software, and operating systems. 
• Practical understanding of ITIL processes (Incident, Problem, Change, Service Request, MIM).
• Proven experience in troubleshooting and problem resolution. Ability to analyse complex technical issues 
• Experience with help desk software like Atlassian (Jira, Confluence), Zendesk, Freshdesk, ServiceNow etc. 
• Hands-on experience with Okta or similar IdP (SSO configuration, user lifecycle management, MFA troubleshooting)
• Proficiency in managing Slack, Zoom, and Google Workspace at an admin level
• Experience with macOS and MDM solutions (e.g., JAMF), device provisioning & lifecycle
• Familiarity with ticketing systems (Jira Service Management preferred)
• Familiarity with GitHub/GitLab, Jira/Confluence (access and configuration)
• Basic knowledge of Networking (DNS, connectivity)
• Hands-on administration of SaaS platforms (Google Workspace, Slack, Zoom, Notion, etc.)
• Exposure to enterprise SaaS tools (Databricks, Artifactory, Contentful, etc.)
• Strong troubleshooting skills across SaaS, access, and endpoint environments
• Ability to work independently and manage multiple tasks. 
• Ability to automate operational tasks and troubleshooting steps
• Good analytical and problem-solving skills.
• Good time management and prioritisation skills. 
• Strong communication and customer service skills.
• Eagerness to help and provide service to users. 
• Stress-resilient, capable of handling customer queries calmly. 
• An enthusiastic attitude towards learning new technologies and methodologies 
• Able to adapt to dynamic environments, keep up with the Client’s requirements 

Good to Have: 

• Automation/scripting, security & compliance exposure
• Experience with access governance tools (Opal, Lumos, or similar)
• Familiarity with developer tooling admin (GitHub/GitLab org management, Artifactory, CI/CD basics)
• Knowledge of SCIM provisioning, SAML/OAuth debugging
• Experience in a SaaS-heavy tech company environment (30+ tools in stack)
• AWS IAM familiarity (console access, role-based permissions)
• Practical experience with ITIL processes, ability to explain lifecycle of each issue type
• Knowledge of dynamic alerting and anomaly detection in monitoring tools.
• Experience in 24/7 support environments / shift work

What it’s like to work at Intellias

At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.

Requirements:

• Minimum of 2 years of experience with TypeScript and JavaScript
• Strong proficiency in React, Next.js
• Experience with Zustand / Redux or similar state managers
• Styling with MUI (Material UI), CSS Modules
• Familiarity with Git version control
   

Responsibilities:

• Develop and maintain modern React/Next.js applications, corporate websites, and landing pages
• Implement UI components using MUI and consistent design systems
• Manage application state using Zustand or modular state management solutions
• Write clean, reusable, and well-typed code using TypeScript
• Optimize performance, ensure accessibility, and follow best frontend practices

We Offer:

    •    Comfortable office located in the city center

    •    Competitive salary based on experience

    •    Paid sick leave

    •    24 days of paid holiday
 

To Apply: Send us your CV!

We are looking for a VIP Team Lead who will take full ownership of the VIP direction and play a key role in building a high-performing VIP function for high-value players.

This is not just an operational role — it’s an opportunity to shape the VIP strategy, influence key business metrics, and build a scalable system for long-term growth.

What You’ll Be Responsible For

• Own and drive the VIP strategy, focusing on acquisition, retention, and revenue growth of high-value players
• Build, lead, and scale a high-performing VIP team
• Analyze player behavior and identify high-impact growth opportunities
• Develop and implement advanced segmentation models (pre-VIP / VIP / HVP)
• Design and optimize personalized VIP offers, loyalty mechanics, and engagement campaigns
• Proactively identify churn risks and drive reactivation strategies
• Work closely with Marketing, Product, CRM, and Analytics to enhance VIP experience and monetization
• Continuously improve processes, tools, and communication flows to maximize efficiency and scalability

What We’re Looking For

• 3+ years of experience in iGaming, with a strong focus on VIP / high-value segment
• Proven track record of driving retention and revenue growth through VIP strategies
• Deep understanding of player lifecycle, loyalty mechanics, and engagement models
• Hands-on experience with CRM platforms (Customer.io is a plus)
• Experience working with Tier-1 markets
• Strong analytical mindset and ability to make data-driven decisions
• Experience leading teams and building processes from scratch is a strong advantage
• Multichannel communication experience (calls, WhatsApp, Telegram, email)
• English level: Intermediate+ or higher

What You’ll Get

• A key role with real impact on business growth and VIP revenue
• Opportunity to build and scale the VIP function with a high level of ownership
• Competitive compensation aligned with your expertise and impact
• Fast-paced environment with quick decision-making and no bureaucracy
• Direct collaboration with product and business stakeholders
• A strong team and a culture focused on results and growth

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.
 

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.
 

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Important requirement (please read carefully) We are only considering candidates who have previous lead generation experience for IT outsourcing, software development, or tech services companies. General lead generation experience is not sufficient for this role.
 

Responsibilities

• Build and maintain lead lists (Founders, CTOs, Operations leaders)
• Run outbound lead generation
• Personalize outreach messages for US-based prospects
• Book qualified calls for the Business Development / US team
• Track outreach and results in CRM
• Continuously improve messaging based on response quality
   

Requirements

• Proven lead generation experience for IT services / software development companies
• Experience using tools such as LinkedIn Sales Navigator, Apollo, Snov, Lemlist, Instantly, or similar
• Strong written English
• Result-oriented mindset
   

KPIs

• Qualified conversations started
• Calls booked
• Call show-up rate
• Lead quality (not just volume)
   

What We Offer:

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time.
• 1:1 English lessons to support clear and confident communication.
• Paid vacation and sick days.
• Fully remote work.
• Opportunities for professional growth within the team.
• Structured, personalized onboarding to help you ramp up effectively.
   

Hiring stages: Recruiter screening → Technical interview → Final culture fit interview.
 

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Come Back Agency supports US software and technology companies by running their hiring process. We work with delivery and leadership teams to define roles, screen candidates, and manage interviews. Successful candidates are hired directly by the company and become part of its team.

This position is with a US-based software company providing custom development and AI implementation for North American clients. The team builds and maintains production software, including AI-enabled systems, and works in long-term client engagements.

Team members operate as part of an internal, distributed team and collaborate directly with client stakeholders.

Responsibilities

• Secure new business and grow revenue. This role is not account management and not day-to-day; client communication. Our US team handles calls and ongoing communication;
• Proactively source outbound opportunities (partnerships, referrals, warm outreach);
• Qualify opportunities and drive them to signed agreements;
• Coordinate internally with the US team during deal handoff;
• Contribute directly to revenue growth;

Requirements

• Proven experience in business development/lead generation for IT services / software development companies /SaaS;
• Clear track record of originating or closing deals with budgets $20,000+;
• Understanding of how custom software projects are priced and sold;
• Strong written English (spoken English is a plus, but not critical);
• Ability to work independently and focus on results;

This role does not involve

• Daily client communication;
• Account management;
• Project management;
• Delivery or technical execution;

KPIs

• New qualified opportunities created;
• Pipeline value generated;
• Deals secured / revenue influenced;

What We Offer

• Working hours aligned with US time zones, typically 16:00—00:00 Kyiv time;
• 1:1 English lessons to support clear and confident communication;
• Paid vacation and sick days;
• Fully remote work;
• Opportunities for professional growth within the team;
• Structured, personalized onboarding to help you ramp up effectively.
   

Apply with your resume and a short note outlining your relevant experience. You can also submit it through our website at comeback.ua. Selected candidates will be contacted by Come Back Agency

Location: Remote / Europe
Employment Type: Full-time

About the Role

We are looking for an experienced SMM Manager to take ownership of our social media presence and build a strong, scalable SMM function from scratch.

This role is ideal for someone who combines strategy + hands-on execution, understands how to grow engagement and brand visibility, and can turn content into measurable business results.

You will be responsible for developing the SMM strategy, managing content across multiple platforms, and driving audience growth through creative campaigns and data-driven decisions.

Key Responsibilities

Strategy & Planning

• Develop and implement a comprehensive SMM strategy aligned with business goals
• Define KPIs and growth metrics (reach, engagement, conversions)
• Analyze target audience and competitive landscape

Content Creation & Management

• Build and execute content plans across platforms (Instagram, Facebook, TikTok, X, Telegram)
• Create engaging content: posts, stories, videos, visuals, and copy
• Maintain consistent Tone of Voice and brand identity
• Manage multiple social media accounts 

Performance & Analytics

• Track and analyze performance metrics (reach, engagement, CTR, conversions)
• Optimize content and campaigns based on data insights
• Prepare regular reports and recommendations

Community & Engagement

• Moderate comments and messages
• Interact with the audience and build an active community
• Launch interactive activities (polls, contests, campaigns)

Influencer & Partnerships

• Identify and collaborate with bloggers, streamers, and influencers
• Launch and manage influencer campaigns
• Build long-term partnerships to expand reach

Market & Trends Monitoring

• Monitor competitors and industry trends
• Adapt strategy based on platform updates and audience behavior

Requirements

• 2+ years of experience in SMM (preferably in iGaming or related industries)
• Strong knowledge of social platforms: Instagram, Facebook, TikTok, X (Twitter), Telegram
• Hands-on experience in content creation (text, visuals, video)
• Experience with analytics tools (Google Analytics, Meta Insights, etc.)
• Experience with content tools (Canva, Photoshop, Figma, CapCut, etc.)
• Strong creativity and attention to detail
• Excellent communication skills and community management experience
• English level: B2+

Nice to Have

• Spanish language skills
• Experience with paid social campaigns (Meta Ads, TikTok Ads)
• Understanding of SEO and content promotion principles
• Experience with SMM tools (Sprout Social, Hootsuite, Buffer, etc.)
• Experience working with influencers and partnerships

What We Offer

• Opportunity to build and scale SMM direction from scratch
• High level of ownership and impact on brand growth
• Fast-paced environment with quick decision-making
• Collaboration with experienced team and direct access to business stakeholders
• Competitive compensation

Gypsy Collective is looking for a VIP Account Manager to manage and grow relationships with high-value players. We are looking for a proactive and client-oriented professional who can deliver a personalized experience, build long-term loyalty, and effectively drive player retention.

📅 Your daily adventures include:

• Manage an assigned portfolio of VIP players;
• Build and maintain strong, long-term relationships with high-value clients;
• Provide personalized communication based on player preferences;
• Ensure a high level of player satisfaction and engagement;
• Work with active and dormant VIP players: communication, reactivation, and retention (via LiveChat, email, Telegram, WhatsApp, and phone calls);
• Provide personalized support for high-value clients, including assistance, bonus offers, and consultations;
• Offer personalized bonuses and reload promotions within the approved VIP matrix;
• Analyze player activity: deposits, bets, win/loss, frequency, and average bet size;
• Handle big wins and big losses with a professional and client-oriented approach;
• Collaborate with support, loyalty, anti-fraud, and payments teams to promptly resolve VIP requests;
• Identify signs of risky or problematic player behavior;
• Escalate relevant cases when necessary;

• Follow Responsible Gaming and compliance guidelines.

   

🧭 What makes you a great match:

• 1+ years of experience as a VIP Manager / VIP Support / Customer Retention Specialist (iGaming, betting, crypto);
• Proven experience in one-on-one communication with VIP clients (chat / messengers);
• Strong objection-handling and retention skills;
• Understanding of bonus mechanics and ability to use them effectively: knowing which bonuses to offer and in what situations to retain clients and increase their activity;
• Proficiency with Telegram, WhatsApp, LiveChat, CRM systems;
• Basic understanding of key metrics: Deposit, GGR, LTV, Retention, Hold;
• Strong written and verbal communication skills;
• English level: B2+ (required);
• Fluent in Ukrainian;

• Schedule: 2/2 – 12-hour shifts (day / night).

   

Benefits

• 💸 Flexible payment options: choose the method that works best for you.
• 🎁 Financial perks: Bonuses for holidays, B-day, work milestones and more - just to show we care.
• 📈 Learn & grow: We cover courses and certifications — and offer real opportunities to grow your career with us.
• 🥐 Benefit Сafeteria: Choose what suits you — sports, language courses, therapy sessions, and more.
• 🎉 Stay connected: From team-building events to industry conferences — we bring people together online, offline, and on stage.
• 💻 Modern Equipment: We provide new laptops along with essential peripherals like monitors and headphones for a comfortable workflow.
  
  If this role sounds like a good fit for you, we’d love to hear from you — apply and tell us a bit about yourself.