Jobs at Djinni

We are seeking a Principal-level Cloud Integration Engineer to architect and own the middleware layer connecting our CRM (Salesforce) with the wider enterprise ecosystem. You will spearhead the transition toward highly scalable, event-driven microservices within an AWS environment, ensuring seamless data synchronization, system security, and robust API lifecycle management.

This is a high-impact, individual contributor role requiring deep technical maturity, architectural foresight, and an uncompromising standard for code quality.

Core Responsibilities

• Architectural Ownership: Design and evolve cloud-native integration patterns between Salesforce and core internal systems.
• System Integration: Develop, deploy, and maintain high-performance microservices using Kotlin/Java.
• Scalability: Implement event-driven architectures and API gateways to ensure system reliability and low-latency data sync.
• Infrastructure Excellence: Maintain CI/CD pipelines, IaC, and Kubernetes-based deployments in AWS.
• Quality Assurance: Drive test-automation initiatives and enforce API security best practices across the integration layer

Requirements 

• Technical Core: Extensive production experience with Kotlin or Java (Quarkus/Spring Boot).
• Integration Expertise: Advanced understanding of RESTful API design, messaging queues, and event-driven patterns.
• Cloud & Infrastructure: Hands-on command of AWS, Kubernetes, and Docker.
• DevOps Culture: Strong background in CI/CD, Infrastructure as Code, and production-grade monitoring.
• Communication: Exceptional English proficiency, capable of leading technical discussions with stakeholders.

Preferred ("Top-Tier") Qualifications

• Production experience with Kafka / AWS MSK.
• Experience with GitOps workflows (ArgoCD, Kargo).
• Domain familiarity with the Salesforce API ecosystem.

Moon Active is a company driven by the mission to become a global leader in mobile gaming. Founded in 2011, our passion for creativity, cutting-edge technology, and delivering exceptional player experiences has resulted in games enjoyed by millions worldwide.
 

We're looking for a Site Reliability Engineer to join our talented community of professionals in our Warsaw office and contribute to the ongoing success of our leading mobile gaming products.
 

The Site Reliability department focuses on ensuring the continuous smooth operation of live production systems that serve millions of players globally. You will support production activities by troubleshooting, developing, maintaining, and documenting technical solutions related to Moon Active’s production infrastructure.
 

Responsibilities

• Ongoing monitoring and control of the availability of the different services of the production 24/7
• Monitoring and detecting problems in the production environment, as well as 1st and 2nd tier infrastructure and application troubleshooting
• Working within Operations with interfaces to Product, R&D and Support teams to escalate, troubleshoot and resolve complex issues
• Ensuring proper documentation is provided for all supported SRE activities and standards

Requirements

• AI driven mindset and experience in LLM tools usage
• Experience with Linux based systems
• Scripting experience (Python/Bash/etc)
• Basic monitoring experience
• Good communications skills
• Troubleshooting and problem-solving skills
• Ability and motivation to work in a team and in rotating shifts (from 7:00 AM CET to 9:00 PM CET, Monday - Sunday).
• Proficiency in English

Advantages

• Be familiar with AWS/GCP (or other cloud providers)
• Be familiar with AI tools (Cursor, Claude Code, MCP etc.)
• Experience with monitoring tool and vendors such as Prometheus, Grafana, ELK, NewRelic, Signalfx, CloudWatch, DataDog, etc
• Experience with SQL
• Experience with IaC (Terraform)
• Experience with distributed systems, containers and Kubernetes.
• Fluent in Ukrainian/Russian, both written and spoken

Benefits

• Join a global, data-driven company with a unique product and a strong R&D center
• Work in an exceptional, innovative, and dynamic environment
• Enjoy full transparency and open communication with colleagues
• Take advantage of tremendous opportunities for growth and career advancement
• Influence and help build personalized product experiences for millions of users

We offer

• Generous compensation; paid vacation and sick leave
• Comprehensive medical and life insurance for you and your family members
• From Yoga & Pilates to CrossFit & running classes - we keep moving. Plus a MultiSport card to top it off
• Comfortable office located on Królewska 16 street, Warsaw
• Free daily breakfasts and lunches, as well as a fully stocked kitchen with snacks and fruits
• The latest tech equipment, including macOS devices
• Training & Development/Tuition reimbursement
• Friend Referral Program with generous bonuses
• Friday Happy Hours and team gatherings to foster a fun and collaborative workplace culture
• Relocation bonus for non-local candidates
• Bicycle and Car parking

RedCore is an international business group that creates technological solutions for digital markets. Our products and services cover fintech, marketing, e-commerce, customer service, communications and regulatory technologies. 

We are looking for a People Partner to join our team!

This role is for an experienced professional who can build strong partnerships with teams, implement modern HR practices, drive process automation, and contribute to employer branding initiatives.

Requirements:

- 3+ years of experience as an HR Business Partner, People Partner, or HR Generalist, preferably in a digital or other fast-growing environment;

- Bachelor’s degree or higher in Human Resources, Psychology, Management, Business Administration, Law, or a related field;

- Hands-on experience managing the full employee lifecycle, including onboarding, adaptation/integration, performance reviews, salary reviews, internal transfers, employee development, retention, and offboarding;

- Experience supporting managers and teams on HR-related matters, including performance management, employee engagement, conflict resolution, motivation, and retention cases;

- Strong understanding of key HR processes and tools, including employee lifecycle management, performance management, engagement, retention, and succession planning;

- Experience with HR analytics, including data collection and analysis, monitoring turnover, engagement (eNPS), team effectiveness, and other HR metrics, as well as providing data-driven recommendations to the business;

- Excellent communication and stakeholder management skills, with the ability to collaborate effectively with managers and C-level executives.

- High level of autonomy, accountability, and proactivity, with a strong ability to identify solutions and drive initiatives to successful completion;

- Strong organizational skills and the ability to effectively manage multiple teams, tasks, and priorities simultaneously;

- Understanding of psychology, motivation, and emotional intelligence, with the ability to apply these concepts when working with teams and leaders;

- Experience working with HRIS platforms, automation systems, and modern HR technologies;

- Ability to adapt HR processes to business needs while maintaining a balance between flexibility, efficiency, and compliance with internal standards;

- English proficiency at Upper-Intermediate (B2) level or higher.

Soft Skills

- Proactively identifies gaps and inefficiencies in processes and proposes practical solutions;

- Able to design, structure, and continuously improve HR processes;

- Strong communication skills, with the ability to interact clearly, constructively, and effectively with employees and managers;

- High emotional intelligence and resilience under pressure;

- Ownership mindset: takes full responsibility for outcomes and consistently drives tasks through to completion;

- Adaptable and flexible, with the ability to work effectively in dynamic environments and across diverse teams;

- Business-oriented mindset with an understanding of how HR processes impact team and business performance;

- Professional maturity, with the ability to make balanced decisions and appropriately escalate risks when necessary.

Responsibilities:

- Implementation of a full cycle of HR processes for entrusted commands;

- Onboarding of HR process managers;

- Training and support of existing managers;

- Monitoring the level of “satisfaction” of employees;

- Identification of the needs of teams and the implementation of actions to implement these needs;

- Providing analytics for managers on a monthly basis;

- Reporting system on weekly/monthly/quaterly/yearly basis;

- Dealing with executive requests regarding their team;

- Adaptation of policies and procedures to the specifics of teams;

- Proposals and participation in the organization of events that will raise the team spirit;

- Development of new ideas to strengthen the corporate culture and brand of the employer.

Benefits:
☘️An exciting and challenging job in a fast-growing product company, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and other;

🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed;

📍Beautiful offices in Warsaw, Limassol work remotely or on-site with comfort and enjoy the opportunity to build a network of connections with professionals day by day;

🧑🏻‍💻Laptop & all necessary equipment for work according to the ecosystem standards;

🏖Paid vacations, personal events days, days off;

🫖Paid sick leave;

👨🏻‍⚕️Medical insurance;

💵Referral program enjoy cooperation with your colleagues and get the bonus;

📚Educational support by our L&D team: internal and external trainings and conferences, courses on Udemy;

🗣Free internal English courses;

🧘Sport benefit;

🦄Multiple internal activities: online platform for employees with quests, gamification and presents for collecting bonuses, RedCore talks club for movie and book lovers, board games cozy evenings, special office days dedicated to holidays;

🎳Company events, team buildings.

Ensure the reliability, security, and quality of Confidential Cloud through automated testing pipelines. Develop and maintain scalable QA automation frameworks covering APIs, UI components, and cloud infrastructure services built on OpenStack.

Core Responsibilities

• Design, develop, and maintain automated test frameworks for backend APIs, OpenStack integrations, and web UI (Horizon).
• Implement end-to-end testing pipelines for deployment, configuration, and runtime validation of confidential workloads.
• Integrate QA automation into CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins).
• Define and track quality metrics, perform regression and performance testing.
• Collaborate closely with development, DevOps, and product teams to define acceptance criteria and ensure test coverage across services.

• Contribute to security, compliance, and reliability testing aligned with Modelyo’s zero-trust principles.

   

Qualifications

• 7+ years in software QA with 3+ years in automation development.
• Proficiency in Python and experience with frameworks like Pytest, Selenium, or Playwright.
• Solid understanding of API testing, REST/gRPC, and UI automation.
• Experience testing cloud platforms, ideally OpenStack, GCP, or Azure.
• Strong understanding of CI/CD, test data management, and defect lifecycle.
• Knowledge of security and compliance testing is a plus.

• Excellent analytical and communication skills; hands-on mindset.

   

Preferred

• Experience with OpenStack Horizon or cloud orchestration testing.
• Familiarity with infrastructure-as-code tools (Terraform, Ansible) and containerized test environments.

• Exposure to confidential computing or secure workload validation.

   

Tech Stack

Python, Pytest, Selenium / Playwright, REST/gRPC,
OpenStack (Keystone, Nova, Neutron, Horizon),
Docker, CI/CD (GitHub Actions, GitLab CI, Jenkins),
GCP / Azure, Terraform, Ansible

Keep IT operations seamless. Build structure. Drive automation.Softsich is a young and ambitious international product tech company that develops scalable B2B digital platforms. We’re on the lookout for an experienced ITSM Engineer / System Administrator who’s ready to take ownership of our internal SaaS ecosystem, cloud services, and corporate network infrastructure.
This role is about building reliable internal IT processes, supporting cloud environments, managing access lifecycle, and driving automation across tools like Google Workspace, Atlassian, and Slack. If you enjoy bringing structure to IT operations and continuously improving systems — let’s talk.

Your key responsibilities will include:

– Managing user lifecycle and access control across corporate systems.
– Handling requests and incidents via HelpDesk.
– Providing remote technical support (AnyDesk, TeamViewer, etc.).
– Administering Google Workspace, Atlassian, Slack (configuration, integrations, automations).
– Supporting and managing cloud environments (AWS, GCP, DO).
– Supporting VPNs, firewalls, Wi-Fi networks, VLANs, routing.
– Managing DNS zones, domain configuration, SSL, and related troubleshooting.
– Configuring and monitoring networking devices (routers, switches, access points).
– Enforcing IT security best practices (least privilege, MFA, access audits).
– Maintaining inventory of IT hardware, services, subscriptions, and licenses.
– Building automations and integrations between internal services.
– Continuously improving IT operations processes.

It’s a match if you have:

– 2+ years of experience as an IT Administrator / ITSM Engineer / System Administrator.
– Strong knowledge of Google Workspace, Slack, and Atlassian administration.
– Experience with Jira Service Management (JSM) and remote support tools.
– Basic administration experience with AWS/GCP/DO.
– Solid understanding of networking: VPN, Firewalls, Wi-Fi, DNS management, VLAN, routing.
– Experience with asset management, licenses, and procurement processes.

Nice to have:
– Experience with automation in Slack and scripting (Bash/Python).
– Experience with MDM solutions.
– Experience with VDI solutions.
– Understanding of ISO27001 / SOC2 requirements.

What we offer:– Flexible schedule and remote format or offices in Warsaw/Kyiv — you choose.
– 24 paid vacation days, sick leaves, and health insurance (UA-based, other locations in progress).
– A supportive, friendly team where knowledge-sharing is part of the culture.
– Coverage for professional events and learning.
– Birthday greetings, team buildings, and warm human connection beyond work.
– Zero joules of energy to the aggressor state, its affiliated businesses, or partners.
Let’s build stable, secure, and scalable IT infrastructure together.


 Send over your CV now — we’d love to get to know you better!

United Tech is a global IT product company shaping the future of real-time social connection. With millions of users across North America, Europe, LATAM, and MENA, we build next-gen mobile and web apps for live-streaming and social networking. Our platforms enable connection at scale fast, interactive, and deeply engaging. The market is projected to exceed $206B by 2030, and we are already leading the evolution. Founded in Ukraine, scaling worldwide

About the role: This role offers the opportunity to work on high-load products, build features used by thousands of users, and influence technical decisions from design to production. You’ll participate in the full development lifecycle from analyzing business requirements and decomposing product epics to designing technical solutions, implementing new features, and improving existing systems. Working closely with Product, Design, and Engineering teams, you’ll help build scalable and reliable services while continuously improving code quality and reducing technical debt.


In this role, you will

• Take part in team processes (grooming, sprint planning)
• Develop and deliver product tasks to the production environment
• Work on reducing and preventing technical debt
• Create technical designs for product epics
• Decompose epics into clear, executable tasks
• Conduct technical investigations and propose solutions

It’s all about you

• 4+ years of commercial experience in backend development
• 3+ years of experience with Node.js backend development
• Hands-on experience with relational and non-relational databases (MongoDB, Postgres, Redis)
• Strong background with SOA/Microservices (communication, development process)
• Solid understanding of patterns (DDD, event-driven, SOLID, CQRS)
• Experience working with WebSockets (ws, socket.io)
• Experience with messaging systems (BullMQ, RabbitMQ, Kafka)
• Cloud expertise (AWS, GCP, etc.)
• Proven track record in scaling and high-load products
• Upper-Intermediate English or higher

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Maternity Recovery Support Allowance
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
   

Hiring process

• Intro call
• Technical Interview
• Reference check
• Offer

About the Role

We are looking for a Junior Operations Manager to join our People & Operations team in Uzhgorod. This role is focused on supporting business travel within Ukraine while also helping ensure the local office runs smoothly day to day. You will coordinate travel logistics, manage related documentation and expense tracking, and support visitors and office operations with a hands-on, on-site presence.

This is a great opportunity for someone who is organized, responsible, and comfortable managing logistics, payments, documentation, and in-person coordination.

What You’ll Do:

• Travel Management & Logistics
  Coordinate and book business trips within Ukraine, including transportation and accommodation.
  Support travel-related payments, expense tracking, and documentation in line with company processes.
  Prepare and maintain administrative and financial records needed for reporting.
• Office Presence & Visitor Experience
  Welcome visitors and newcomers to the Uzhgorod office and help ensure a positive experience.
  Provide practical support to visitors, including workspace setup, local guidance, and coordination help.
  Manage incoming and outgoing office deliveries and shipments.
• Operational Collaboration
  Coordinate with the broader office administration team to help keep the office stocked and running smoothly.
  Report local office maintenance, utility, appliance, or security issues as needed.
  Support local execution of internal events, celebrations, and team activities.
•  

What We’re Looking For:

• 1–3 years of experience in office administration, travel coordination, or a similar logistics-heavy role.
• Experience handling documentation, expense tracking, reporting, or payments with a high level of accuracy.
• Strong organizational skills and the ability to coordinate multiple requests and follow through reliably.
• Confidence using travel booking tools and working with transportation and logistics processes.
• A professional, welcoming communication style and the ability to work with both local and international stakeholders.
• At least an intermediate level of English for written and spoken communication.

• Ability to work on-site from our Uzhgorod office on a daily basis.

   

Perks and Benefits

• Time off throughout the year (paid and unpaid)
• Professional development support and encouragement
• Resources to help improve your overall well-being
• and much more.

Full-Stack Developer (React + Node.js)

Format: Remote (office optional)

NovaCore builds modern web products with pixel-perfect UX and reliable engineering foundations. We’re looking for a Full-Stack Developer (React + Node.js) who writes clean, maintainable code and is confident working across both frontend and backend parts of the stack.

Requirements

• 2+ years of commercial full-stack experience.
• Hands-on experience with React, Node.js, Express.js (production-level projects).
• Strong proficiency in JavaScript (ES6+) and TypeScript.
• Solid understanding of RESTful APIs, authentication mechanisms, and server–client data flow.
• Experience with Redux / React Query / Context API for state management.
• Practical skills in HTML5, CSS3, and responsive UI development.
• Understanding of database design (SQL or MongoDB) and ORM/ODM principles.
• English level — B1+ for technical communication and documentation.

Nice to have

• Experience with Next.js (SSR/SSG) or similar frameworks.
• Knowledge of GraphQL and API integrations.
• Familiarity with Docker, CI/CD pipelines, or cloud deployments (AWS, GCP, Vercel).
• Understanding of software design patterns and clean architecture principles.
• Ability to debug performance bottlenecks on both frontend and backend.

Responsibilities

• Develop and maintain full-stack web solutions using React and Node.js.
• Build reusable, scalable components and REST/GraphQL APIs.
• Work closely with NovaCore’s core engineering team to implement new features.
• Review and optimize code for performance and readability.
• Research and resolve issues using official documentation and trusted resources.
• Meet deadlines and communicate progress proactively.
• Keep client/company tracking systems and repositories up to date.

What we offer

• Personalized growth plan toward Senior Full-Stack Developer with regular performance reviews.
• Flexible schedule: work remotely or from the office.
• Educational support — paid courses, internal workshops, and learning materials.
• 12 paid vacation days and 12 paid sick days annually.
• Official public holidays according to Ukrainian legislation.
• Competitive compensation based on experience and results.

Hiring process

1. Short recruiter screen (15–20 min)
2. Technical interview with engineers (60–90 min)
3. Optional short coding task or live-coding
4. Final chat with manager → offer

Tech stack:
React, Node.js, Express.js, TypeScript, JavaScript, Redux, REST, GraphQL, Next.js, HTML5, CSS3, MongoDB, SQL

About NovaCore
We build smart digital solutions in Healthcare and E-commerce sectors — scalable, performant, and visually polished products trusted by clients worldwide.

🌐 www.novacore.digital

Python Developer (FastAPI / Django / Flask)

Format: Remote (office optional)

NovaCore builds smart digital solutions with reliable engineering foundations and a strong focus on real business value. We’re looking for a Python Developer who writes clean, maintainable code and is confident building backend services, APIs, and integrations for modern web products.

Requirements

• 2+ years of commercial Python development experience.
• Hands-on experience with FastAPI, Django, or Flask in production-level projects.
• Strong understanding of REST APIs, authentication mechanisms, and server-client data flow.
• Solid knowledge of Python core, OOP, and clean code principles.
• Experience with relational databases such as PostgreSQL / MySQL / SQLite.
• Practical experience with SQLAlchemy, Django ORM, or similar tools.
• Understanding of software architecture basics and API design principles.
• Experience with Git and collaborative development workflows.
• English level — B1+ for technical communication and documentation.

Nice to have

• Experience with asyncio, background jobs, or task queues.
• Familiarity with Celery, Redis, or message-based processing.
• Experience with Docker, CI/CD pipelines, or cloud deployments.
• Understanding of performance optimization and debugging backend bottlenecks.
• Experience integrating third-party APIs and external services.
• Familiarity with testing practices: unit tests, integration tests.

Responsibilities

• Develop and maintain backend services using Python and FastAPI / Django / Flask.
• Design and implement scalable REST APIs and business logic for web products.
• Work closely with NovaCore’s engineering team to deliver reliable backend functionality.
• Integrate external APIs, internal services, and data sources.
• Review and optimize code for readability, maintainability, and performance.
• Research and resolve issues using official documentation and trusted technical resources.
• Meet deadlines and communicate progress proactively.
• Keep client/company tracking systems and repositories up to date.

What we offer

• Flexible schedule: work remotely or from the office.
• Educational support — paid courses, internal workshops, and learning materials.
• 12 paid vacation days and 12 paid sick days annually.
• Official public holidays according to Ukrainian legislation.
• Competitive compensation based on experience and results.

Hiring process

• Short recruiter screen (15–20 min)
• Technical interview with engineers (60–90 min)
• Optional short coding task or live-coding
• Final chat with manager → offer

Tech stack

Python, FastAPI, Django, Flask, REST API, SQLAlchemy, PostgreSQL, MySQL, SQLite, Git, Docker, Redis, Celery

About NovaCore

We build smart digital solutions in Healthcare and E-commerce — scalable, performant, and well-structured products with a strong focus on usability, reliability, and long-term client value. NovaCore combines technical expertise with business understanding and values transparency, responsibility, and clear delivery.

Не просто код, а твій вплив на мільйони українців

Nova Digital — це технологічне серце екосистеми NOVA, де твій код стає частиною щоденного життя цілої країни.

Про масштаб наших сервісів:

• 50+ млн запитів щодня проходять через наші системи
• 10+ млн активних користувачів покладаються на наші рішення

Ми будуємо не просто продукт — ми створюємо технологічну інфраструктуру, яка об’єднує людей, бізнеси та можливості вже майже по цілому світу.

Що робитимеш як BI Analyst:

• Спілкування з бізнес-замовниками для збору та уточнення вимог до звітності та аналітичних дашбордів.
• Дослідження джерел даних та оцінка їх придатності для аналітичних задач.
• Підготовка TRD (Technical Requirements Document) для:
   - DWH-розробників (створення датамартів, трансформація даних);
  -  Tableau-розробників (створення BI-проєктів).
• Контроль життєвого циклу задач: від збору вимог до тестування та передачі у продакшн.
• Управління беклогом: постановка пріоритетів, розподіл задач, контроль статусів.
• Виконання SQL-запитів для аналізу даних та валідації результатів.

Твій ідеальний профіль:

Must-have (обов’язкові вимоги):

• Досвід роботи з T-SQL (написання запитів, аналіз даних).
• Розуміння життєвого циклу BI-рішень: від збору вимог до побудови звітності.
• Навички документування вимог у вигляді технічних завдань/специфікацій (ТЗ, TRD).
• Сильні комунікаційні навички: вміння перекладати бізнес-мову на технічну і навпаки.
• Досвід роботи з Tableau (створення дашбордів, проєктів).
• Завершені курси або сертифікації з бізнес-аналізу, SQL, BI-систем.

Nice-to-have (буде плюсом):

• Самостійне створення простих дашбордів у Tableau.

Чому експерти різних напрямів працюють з нами:

Технологічно:

• Високонавантажені системи з реальними викликами масштабування

• Сучасний стек та свобода технологічних рішень

• Можливість впливати на архітектуру продуктів, якими користуються мільйони

Професійно:

• Менторство від сеньйорів з досвідом enterprise-рішень

• Разом будуємо інновації, що працюють для мільйонів

Ідейно:

• Продукт, що змінює країну — не просто ще один стартап

• Тут команди стають драйверами технологічних змін

Benefits:

• Компенсація додаткових витрат, пов'язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.

• Добровільне медичне страхування та страхування життя.

• Корпоративні знижки від партнерів NOVA.

• Підтримка ментального здоров'я. Можливість безоплатних консультацій з корпоративним психологом.

• Соціальна відповідальність та волонтерський рух “Свої для своїх”.

• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.

• Соціальні відпустки та компенсації відповідно до КЗпП України.

Наступний крок за тобою.
Ми  чекаємо на знайомство — залишилось лише отримати твоє резюме.

Очікуваний термін відповіді — до 10 робочих днів.

We are looking for an experienced ITSM Consultant to support a large-scale ITSM implementation programme across multiple portfolio companies.

The role will focus on assessing current IT Service Management processes, supporting CMDB implementation activities, facilitating process adoption, and helping operational teams transition to a shared-service operating model.

This position combines ITSM expertise, stakeholder engagement, process improvement, and programme coordination within a complex multi-company environment.

Responsibilities

ITSM Assessment & Process Improvement

• Conduct ITSM maturity assessments across multiple entities
• Evaluate Incident, Problem, Change, Request, and Knowledge Management processes
• Assess existing ITSM tools, service desk operations, SLA performance, and process effectiveness
• Identify process gaps, risks, and improvement opportunities
• Produce assessment reports and recommendations

ITSM Process Implementation

• Support the rollout of new ITSM processes and standards
• Facilitate workshops and process walkthrough sessions
• Translate programme-level process designs into practical operational guidance
• Support process adoption and readiness activities
• Promote ITIL best practices across participating organisations

CMDB & Configuration Management

• Support CMDB data collection, cleansing, and validation activities
• Assist with Configuration Item (CI) classification and relationship mapping
• Work with IT teams to establish CMDB ownership and governance
• Support discovery and asset management initiatives
• Help define ongoing CMDB maintenance responsibilities

Adoption & Change Management

• Deliver process awareness and knowledge-transfer sessions
• Monitor process adoption, compliance, and SLA performance
• Support hypercare and stabilisation activities after go-live
• Coach operational teams and process owners

Vendor & Programme Coordination

• Coordinate vendor onboarding and due diligence activities
• Manage documentation, approvals, and access requirements
• Support programme reporting, action tracking, and stakeholder communications
• Maintain programme repositories and implementation artefacts

Required Experience

• 3–5+ years of experience in IT Service Management
• Hands-on experience with Incident, Problem, Change, Request, and Knowledge Management processes
• Experience supporting ITSM implementations, migrations, or transformation programmes
• Experience with CMDB implementation, data governance, or Configuration Management
• Experience facilitating workshops and stakeholder discussions
• Experience working with vendors and third-party service providers

Required Knowledge

• Strong understanding of ITIL 4 principles and practices
• Knowledge of ITSM operating models and service desk environments
• Understanding of CMDB concepts, CI management, and data governance
• Ability to analyse service metrics, ticket data, and SLA performance
• Familiarity with discovery tools and asset management concepts

Preferred Skills

• ServiceNow experience
• Experience with ITSM transformation programmes
• Change management and process adoption experience
• Programme coordination or project support experience
• Experience working in multi-entity or international environments

Certifications

Required:

• ITIL 4 Foundation

Preferred:

• ITIL 4 Specialist
• ITIL Managing Professional
• PRINCE2 Foundation
• CAPM or similar project management certification

Soft Skills

• Strong communication and stakeholder management skills
• Workshop facilitation and presentation skills
• Ability to work independently and manage multiple workstreams
• Strong documentation and reporting capabilities
• Pragmatic and collaborative mindset

Mate academy — EdTech стартап з AI powered LMS-платформою, де люди опановують IT-професії з нуля.

🤘 6000+ випускників змінили свою кар’єру й успішно стартували в IT.

🌎 Ми активно зростаємо в Україні, Польщі та Бразилії — і це тільки початок.

Ми шукаємо крутого Fullstack Mentor-a для роботи у part-time форматі погодинно. Основна задача ролі — допомагати студентам ефективно засвоювати матеріал у процесі навчання, щоб кожен зміг працевлаштуватись після проходження наших Frontend & Fullstack курсів.

Що ми очікуємо від тебе:

• 1+ рік комерційного досвіду як Fullstack Developer (JavaScript, Typescript, React)

• Вміння комунікувати з людьми та допомагати їм вирішувати проблеми;

• Вміння якісно планувати свій час та самостійно систематизувати власний графік.

Твої задачі будуть наступними:

• Перевірка домашніх завдань студентів Frontend & Fullstack курсів;

• Відповіді на питання студентів в чаті та на Google meet дзвінках;

• Проведення пробних технічних інтерв’ю для студентів;

• Пропонування власних ідей для вдосконалення нашого навчального процесу.

Що ти отримаєш, працюючи в Mate:

• Місію допомогти мільйонам людей розпочати кар’єру в технологічній сфері;

• Мінімум бюрократії;

• Неймовірну команда, яка пишається своєю справою, і це робить роботу захоплюючою пригодою;

• Практику твоїх soft-skills — менторство чудовий спосіб швидше дорости до Senior позицій;

• Погодинну оплату і гнучкий графік — твій тиждень менторства буде включати 10+ годин роботи, які ти сам (-а) можеш розподілити протягом тижня;

• Офіційне працевлаштування.

Етапи відбору:

• Надішли своє CV;

• Виконай тестове завдання;

• Пройди асинхронне відео-інтерв'ю

• Технічне інтерв'ю.
  
  Ця пропозиція відповідає твоїм кар’єрним цілям? Тоді давай знайомитись!

About Us
We are an award-winning digital studio working with global clients in real estate, architecture, and luxury sectors. We create high-end branding, websites, and digital experiences recognized by Webby Awards and Awwwards.

Role Overview
We are looking for a Frontend / Creative Developer to create visually impressive websites with 3D elements, WebGL experiences, and smooth scroll-based animations. 

Responsibilities

• Develop interactive websites with 3D visuals, scroll animations, and smooth transitions.
• Work with Three.js, WebGL, Canvas, GSAP, ScrollTrigger, or similar technologies.
• Optimize complex visual scenes for browser performance.
• Choose the best technical approach between real-time 3D, video, or image sequences.
• Ensure responsive implementation across desktop, tablet, and mobile.
• Collaborate with designers and project managers to bring creative concepts to life.

Requirements

• Relevant experience with WebGL / Three.js / Canvas.
• Strong experience with GSAP / ScrollTrigger or similar animation tools.
• Understanding of browser performance and optimization for heavy visual scenes.
• Experience with responsive development for desktop, tablet, and mobile.
• Attention to smoothness, transitions, details, and overall visual quality.
• Portfolio with relevant WebGL / Three.js cases.

What We Offer

• Opportunity to work with an award-winning international agency.
• Exciting projects for top-tier clients in real estate, architecture, and luxury sectors.
• Remote project-based collaboration.
• Clear briefs, professional communication, and timely payments.

REAL New York is hiring for several virtual roles within our marketing team, including a Web Designer/Developer, Digital Marketing Associate, Marketing Manager, and Creative Director.

The Web Designer/Developer is responsible for building and maintaining property and campaign websites using platforms like Webflow, Wix, and Squarespace, as well as custom HTML/CSS/JS. The role focuses on creating clean, responsive, and on-brand digital experiences for listings and new developments while supporting SEO and site performance.

The Digital Marketing Associate supports social media, email, and digital campaigns across REAL New York. This role helps plan and schedule content, manage day-to-day execution, and assist with reporting and analytics to drive engagement and lead generation.

The Marketing Manager oversees day-to-day marketing operations, including social media, agent marketing tools, website updates, and internal systems, ensuring consistency and efficiency across the brokerage.

The Creative Director role involves leading our creative team, overseeing branding, social media, marketing campaigns, new development launches, and implementing AI-driven marketing systems across the company.

We look forward to reviewing your resume, portfolio, and experience!

About the Company

Our client is a financial technology services provider dedicated to expanding global access to digital assets by building innovative solutions in the cryptocurrency ecosystem. Their products provide exchanges, liquidity solutions, and enterprise-grade integrations for clients worldwide. Specialized in building Crypto, Web3, and various White-Label Solutions, we are looking for a skilled QA Automation Engineer to help scale our automation infrastructure and elevate our quality assurance strategy.

In this role, you will be a core member of our engineering team, helping establish testing standards to ensure our cutting-edge crypto solutions meet enterprise-grade performance and reliability metrics. You will have an excellent opportunity to help transform our QA processes by introducing automation to a rapidly growing organization.

What You'll Do

You will act as a key driver for automation on your team, applying your technical expertise to expand robust automation frameworks while collaborating with our existing QA members. Your main responsibilities will include:

• Automation Implementation: Take hands-on responsibility for implementing, maintaining, and scaling automation practices across our core financial and crypto products.
• Framework Development: Build and extend end-to-end automation test suites using Playwright and TypeScript.
• Test Reporting & Alerts: Configure and connect external test reporters (e.g., Allure, ReportPortal, TestDino) to pipe real-time test results and alerts directly into Slack.
• Team Collaboration & Guidance: Work closely alongside a dedicated team of QA Engineers, helping them align with automation goals, share technical knowledge, and adopt automated workflows.
• Pipeline Integration: Partner with developers and DevOps engineers to integrate automated tests directly into our build pipelines (such as GitHub Actions).
• Real-Time & Data Testing: Work on stability, responsiveness, and accuracy of data-heavy and real-time interfaces (such as WebSockets) across various browsers.
• API Validation: Test and validate backend endpoints, ensuring the stability and accuracy of our financial data feeds.

Your AI & Automation Advantage

We believe AI is a powerful co-pilot for modern testing. We're looking for an engineer who actively keeps up with the evolving AI testing landscape and latest Playwright updates. Practical experience using MCP (Model Context Protocol) servers to connect AI agents with local development or browser environments is a massive advantage!

Who You Are

You are a proactive, detail-oriented, and adaptable engineer who thrives in a fast-paced environment. You are:

• A Clear Communicator: You can effectively articulate quality risks and technical testing strategies to your QA peers, developers, and stakeholders.
• A Problem-Solver: You are self-motivated, resilient, and possess strong critical thinking skills to debug complex, distributed systems.
• A Peer Mentor: You enjoy collaborating, pairing with manual testers, and contributing positively to a team culture built on continuous improvement.
• A Tech Enthusiast: You have a curious mindset with a keen interest in (or passion for) blockchain, cryptocurrency, and financial technology.

Qualifications

• English: Upper-Intermediate level of English or higher (both written and verbal).
• Experience: 2+ years of hands-on experience building and maintaining E2E test suites.
• Core Technical Skills:
  • Strong hands-on experience developing automation scripts using Playwright.
  • Proficiency in TypeScript or JavaScript.
  • Experience with API testing (RESTful APIs) and real-time data streaming technologies (WebSockets).
  • Good understanding of CI/CD concepts and automated test execution in development pipelines.
  • Proficient with Git version control and collaborative workflows.
• Education: A Bachelor's degree in Computer Science or a related field (or equivalent practical experience).

Bonus Points:

• At least a solid theoretical understanding (or practical experience) of how to test and validate GraphQL endpoints.
• Experience testing fintech applications, blockchain networks, smart contracts, or cryptocurrency exchanges.

We Offer

• Health & Wellness: Medical Insurance in Ukraine and a Multisport program in Poland.
• Flexibility & Infrastructure: Flexible working hours with access to modern offices in Ukraine and Poland (Wroclaw).
• Equipment: The company provides all necessary high-end hardware.
• Growth & Support: English classes up to three times a week, alongside corporate Mentoring and Educational Programs.
• Contractor Support: Complete tax and accounting services handled for Ukrainian contractors.
• Time Off: All official holidays alongside paid vacation and sick days.
• Culture: Regular corporate activities (incredible parties, team buildings, sports, and tech events) combined with an advanced bonus system.