Jobs at Djinni

Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with the organization of the first Data Science UA conference, setting the foundation for our growth. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.

About the role:
We are looking for a Computer Vision / Machine Learning Engineer to develop offline CV models for industrial visual inspection.

Your main task will be to design, train, and evaluate models on inspection data in order to:

• Improve discrimination between good vs. defect samples
• Provide insights into key defect categories (e.g., terminal electrode irregularities, surface chipping)
• Significantly reduce false-positive rates, optimizing for either precision, or recall
• Prepare the solution for future deployment, scaling, and maintenance
•  

Key Responsibilities:
Data Analysis & Preparation
- Conduct dataset audits, including class balance checks and sample quality reviews
- Identify low-frequency defect classes and outliers
- Design and implement augmentation strategies for rare defects and edge cases
Model Development & Evaluation
- Train deep-learning models on inspection images for defect detection
- Use modern computer vision / deep learning frameworks (e.g., PyTorch, TensorFlow)
- Evaluate models using confusion matrices, ROC curves, precision–recall curves, F1 scores and other relevant metrics
- Analyze false positives/false negatives and propose thresholds or model improvements
Reporting & Communication
- Prepare clear offline performance reports and model evaluation summaries
- Explain classifier decisions, limitations, and reliability in simple, non-technical language when needed
- Provide recommendations for scalable deployment in later phases (e.g., edge / on-prem inference, integration patterns)

Candidate Requirements:
Must-have:
- 1-2 years of hands-on experience with computer vision and deep learning (classification, detection, or segmentation)
- Strong proficiency in Python and at least one major DL framework (PyTorch or TensorFlow/Keras)
- Solid understanding of:

• Image preprocessing and augmentation techniques
• Classification metrics: accuracy, precision, recall, F1, confusion matrix, ROC, PR curves
• Handling imbalanced datasets and low-frequency classes

- Experience training and evaluating offline models on real production or near-production datasets
- Ability to structure and document experiments, compare baselines, and justify design decisions
- Strong analytical and problem-solving skills; attention to detail in data quality and labelling
- Good communication skills in English (written and spoken) to interact with internal and client stakeholders

Nice-to-have:
- Experience with industrial / manufacturing computer vision (AOI, quality inspection, defect detection, etc.)
- Familiarity with ML Ops/deployment concepts (ONNX, TensorRT, Docker, REST APIs, edge devices)
- Experience working with time-critical or high-throughput inspection systems
- Background in electronics, semiconductors, or similar domains is an advantage
- Experience preparing client-facing reports and presenting technical results to non-ML audiences

We offer:
- Free English classes with a native speaker and external courses compensation;
- PE support by professional accountants;
- 40 days of PTO;
- Medical insurance;
- Team-building events, conferences, meetups, and other activities;
- There are many other benefits you’ll find out at the interview.

About the role:

We are seeking a highly skilled Sales Generalist to drive lead generation, build strong B2B partnerships, and support the full sales cycle within the iGaming. This role requires a proactive, resourceful and commercially-minded professional who understands niche markets, knows how to navigate non-standard geographies, and can effectively communicate with senior-level stakeholders. This is a strategic, high-ownership role that combines research, outreach, negotiation, and partnership development — all aimed at expanding our global presence and accelerating business growth.

Key Responsibilities:

• Research and identify potential leads in target markets, collaborate with stakeholders to qualify the leads, create and manage quality pipeline;
• Initiate outreach via preferred channels to engage with potential clients;
• Follow-up on the pipeline and provide regular reporting on lead generation progress and insights;
• Stay up to date with industry trends and potential opportunities;

• Communicate with potential clients, present the product and lead a complete sales cycle.

   

Requirements:

• 1+ year experience in lead generation and sales (preferably in iGaming);
• Full English language proficiency;
• Strong research skills and familiarity with LinkedIn Sales Navigator, Apollo or similar tools;
• Familiarity with CRM sales funnel;

• Self-driven, organised, and persistent.

   

Nice to have:

• Proficiency in French or Spanish;

• Experience with outreach automation tools for cold email and LinkedIn, such as Linked Helper, Lemlist, Instantly or others.

   

We offer:

• Convenient work schedule (8/9/10 — 17/18/19);
• 21 working days of vacation;
• 10 working days of sick leave;
• Extra days off for birthday, wedding, etc;
• Payment for training;
• Performance bonuses;
• Free communication, the ability to influence processes and implement your ideas;
• Comfortable and easy management.

We are looking for an experienced Lead Mobile Developer with strong expertise in React Native to lead the development of our mobile applications.
In this role, you will be responsible not only for hands-on development, but also for technical leadership, architectural decisions, and mentoring the mobile team.

If you are passionate about mobile technologies, enjoy taking ownership of complex products, and want to influence both technical and product decisions we would love to meet you.

Required Skills & Experience

• 5+ years of commercial experience in mobile development, including 4+ years with React Native;
• Strong expertise in JavaScript and TypeScript, deep understanding of language paradigms and best practices;
• Solid experience with Redux / Redux-Saga or similar state management solutions;
• Strong knowledge of Git and modern development workflows;
• Experience working with push notifications and mobile integrations;
• Hands-on experience with mobile testing (Detox, Jest - unit & integration tests);
• Practical experience with Firebase services (Remote Config, Analytics, Crashlytics, etc.);
• Experience building and maintaining CI/CD pipelines for mobile applications;
• Understanding of mobile app architecture, performance optimization, and scalability;
• Experience in technical leadership, mentoring developers, and conducting code reviews is a strong plus.

Google ML Kit, Firebase ML и вообще ML ему не надо

Nice to Have / Additional Experience  

• Experience using AI-powered tools in development workflows (e.g. code generation, refactoring, testing, documentation);
• Understanding of AI integration in mobile applications (working with APIs for recommendation systems, chatbots, personalization, etc.);
• Experience integrating AI services (OpenAI or similar) into mobile apps;
• Interest in leveraging AI to improve developer productivity and user experience.

Responsibilities

• Lead the development and evolution of mobile applications using React Native;
• Define and maintain mobile architecture, coding standards, and best practices;
• Participate in hands-on development, code reviews, and complex technical solutions;
• Collaborate closely with product managers, designers, and backend teams to deliver high-quality features;
• Drive improvements in app performance, stability, and scalability;
• Own technical decision-making for the mobile direction and roadmap;
• Mentor and support other mobile developers, helping grow team expertise.

We Offer

• Flexible working hours (09:00-18:00, 10:00-19:00, or 11:00-20:00 - you choose);
• Competitive salary based on experience and impact;
• Benefits package;
• Flexible work format - work from home or from a co-working space;
• Opportunity to influence product and technical strategy at a high level;
• Professional growth in a strong, collaborative team.

Join us in shaping the future of work.

Spacebring is a Ukrainian product company backed by Google. It transforms coworking space operations by eliminating bottlenecks, automating bookings, billing, and daily tasks. Today, Spacebring powers hundreds of spaces across 55+ countries — including well-known names like Kooperativ, Creative States, Diia Business, Google for Startups, Impact Hub, and many more.

We are looking for a skilled junior software engineer to work with our product team. A passion for programming and excellent problem-solving skills are a must.

Our tech stack: stackshare.io/spacebring/spacebring

Required

• 1+ year of experience with JavaScript, Node.js.
• Experience with React.
• Good problem-solving skills.
• Good knowledge of SQL.
• Good understanding of REST API.
• Good knowledge of Git.
• Technical education.

As a plus

• Knowledge or experience in functional programming.
• Knowledge or experience using AWS Lambda, DynamoDB, API Gateway, EventBridge, and CloudWatch.
• Experience with React Native.

We offer

• Work on a cutting-edge product and see your impact.
• Learn from a team of experts eager to share knowledge.
• Career growth in a fast-paced company.
• Opportunity of hybrid work and flexible schedule.
• Due vacation & sick leave.
• Regular salary reviews and stock options.
• Employee benefits: language courses, skill development, gym.
• Team retreats, camps, offsites, and social events.
• Comfortable coworking space in central Lviv.

We are looking for an experienced Business Analyst to join our team and work on innovative digital products across international markets.

We are particularly interested in candidates with experience in relevant industries such as FinTech, Healthcare, and iGaming.

Responsibilities:

⦁ Conduct meetings with clients
⦁ Identify, collect, and document business and functional requirements
⦁ Prepare detailed design and project documentation for development
⦁ Collaborate closely with development and design teams to implement client solutions
⦁ Monitor project timelines and ensure quality delivery

Required Skill Set:

⦁ 3+ years of experience as a Business Analyst in a tech company
⦁ Hands-on experience in requirements gathering (discovery sessions, scoping calls, document analysis, etc.)
⦁ Strong knowledge of Business Analysis theory, Scrum, and Agile methodologies
⦁ Experience working with Confluence (administration level)
⦁ Strong client communication and stakeholder management skills
⦁ Basic technical knowledge and understanding of SDLC
⦁ Ability to effectively communicate with developers and designers
⦁ English level: Upper-Intermediate or higher
⦁ Strong analytical thinking, problem-solving skills, attention to detail, and time management

What We Offer:
• Fully remote
• 21 paid vacation days + 3 paid sick leave days
• Working schedule: 9:00–18:00 or 10:00–19:00 (Kyiv time)
• Cooperation format: Ukrainian FOP or European B2B contract

We are looking for a Trainee .NET / React Engineer to join a growing engineering team working on a complex, data-driven web platform in the commodity trading domain. 
This is a great opportunity to start your career on a real production system, learn from experienced engineers, and gain hands-on experience with modern backend and frontend technologies. 

The product is a multi-tenant web application used by professional traders and brokers to view, manage, and analyze trading activity, risks, and real-time data. The system also includes an Excel Add-In that integrates directly with the platform and external trading services. 

What you’ll do 

• Learn and work with .NET on backend services under the guidance of senior developers 
• Contribute to frontend development using React and TypeScript 
• Assist in implementing new features and improving existing functionality 
• Work with databases and understand how data is stored and processed in real systems 
• Participate in code reviews and team discussions to grow your engineering skills 
• Collaborate with QA, PM, and other developers in a cross-functional team 
• Gain exposure to real-time systems, background jobs, and integrations with external platforms 

What we’re looking for 

• Basic knowledge of C# / .NET fundamentals 
• Basic understanding of JavaScript and React (or strong motivation to learn) 
• Familiarity with HTML, CSS, and general web development principles 
• Understanding of how REST APIs work 
• Willingness to learn, ask questions, and grow as an engineer 
• Attention to detail and a responsible attitude to assigned tasks 
• English level sufficient to read technical documentation and communicate with the team 

Nice to have 

• Experience with TypeScript 
• Basic knowledge of SQL and relational databases 
• Familiarity with Git and version control workflows 
• Understanding of client–server architecture 
• Interest in fintech, trading systems, or data-intensive applications 

Why you’ll enjoy working with us 

• A supportive team that is open to mentoring junior engineers 
• Real-world project experience from day one 
• Clear learning path and professional growth opportunities 
• Exposure to modern technologies and enterprise-level architecture 
• Friendly team culture with transparent communication 
• Opportunity to grow into a Middle .NET / Frontend / Full-Stack Engineer 

If you’re at the beginning of your engineering journey and want to grow your skills on a real, challenging product — we’d be happy to meet you!

YouTube creators are global enterprises, yet traditional banks treat them like hobbyists. MilX is the disruptor. We are a global fintech powerhouse within the official YouTube Partner ecosystem (via ScaleLab / AIR).

We don't need a "lead list builder." We need a Sales Hunter to own the top-of-funnel for the world’s most influential creators. This is a high-growth role: you start by opening doors; you stay to lead the department.
 

The Role: Tactical outreach & cold calling

Your primary mission is to break through the noise. You will be responsible for identifying high-revenue creators and using every tool available-Cold Calling, Bespoke DMs, and Strategic Emails-to secure high-value discovery meetings.

Your responsibilities

• Aggressive prospecting: Identify the "top 10%" of YouTube creators with high-revenue potential.
• Cold calling & catekeeping: Call talent agencies and managers directly. You must be comfortable navigating gatekeepers to get to the decision-maker.
• Bespoke outreach: Craft "un-ignorable" manual messages on X, Discord, and LinkedIn. No automated spam—only high-level, empathetic communication.
• The hand-off: Successfully pitch the MilX value prop and book qualified discovery calls for the senior team.
• Growth path: This role is designed to evolve into a Full-Cycle Sales Manager as you master the product and the market.
   

Who You Are
 

• The hunter: You don't believe in a "flat salary." You want a base that covers the bills and a bonus structure that makes you wealthy.
• Cold calling native: You aren't afraid of the phone. You have "ice in your veins" and a professional, persuasive phone manner.
• Creator fluent: You know the difference between CPM and RPM. You understand the YouTube landscape.
• Flawless english: C1/C2 level. You can write and speak with the authority of a financial consultant.
   

Why MilX?
 

• The "War Chest": You’re selling a product backed by the official ScaleLab/AIR ecosystem.
• Performance-first culture: We don't micromanage clicks; we reward results.
• Trajectory: We are hiring our future Sales Leaders. Prove you can hunt, and we will teach you to close.
   

🚀 Our Hiring Process
 

We move fast for the right talent. If you are a hunter, you appreciate speed.
 

1. Talent screen (30 min): Initial meeting with our recruiter in English to verify communication skills and cultural fit.
2. Hiring manager deep-dive (1 hour): A technical interview with the team leaders to discuss your "hunting" strategy and past wins.
3. Test task: A short, practical exercise (e.g., "Find and pitch this specific creator").
4. Bar-raising interview: A final high-level culture and performance check with our leadership to ensure you’re ready to scale.
    

How to Apply (The sales test)
 

Standard applications will be deleted. Send us a 2-paragraph "Outreach Pitch" targeted at a YouTuber with 5M+ subscribers.

• Paragraph 1: Your "Hook" (How do you get their attention?).
• Paragraph 2: Your "Phone Strategy" (How do you handle a Talent Manager who says "We aren't interested"?).

Job Description

• 7+ years of professional experience as QA
• 5+ years of experience as an Automation QA
• Experience in Automation both API and UI
• Commercial experience with C# test automation
• Good knowledge of code-test approaches, creation, and execution test cases, requirements analysis
• Tech skills: C#/.NET, xUnit, Test Containers, Kafka, k8s, Docker, Rest Easy, git, bash
• Good English verbal and written communication skills
• A clear understanding of SDLC and STLC processes and phases
   

Job Responsibilities

• Analyze functional business requirements for completeness.
• Participate in Application design with the developers and come up with a thorough testing strategy for the featur.e
• Test automation using C#
• Execute test scripts and identify variations from expected results
• Create/track/retest software defects in the designated defect tracking tool
• Work closely with development and product management on auto-test coverage
• Participate in and provide input during QA process improvement initiatives
• Support documenting process
• Communicate with the stakeholders about gthe eneric status of the teams
   

Department/Project Description
New long-term project for an Energy client, where we will migrate business logic from Oracle to .NET, for a microservice platform to support various business cases. 

We are looking for Financial Operations Specialist to our client!

Requirements:

• At least 2 years of experience with financial operations, accounting, or payments;
• Understanding of the fundamentals of financial management, budgeting, and reporting;
• Advanced knowledge of Excel / Google Sheets and experience working with CRM / ERP / BI systems;
• Attention to detail, strong organizational skills, and responsibility;
• Ability to work in a multitasking environment and meet deadlines;
• Will be a plus: Experience in IT, Digital, Affiliate Marketing, or traffic arbitrage;
• Will be a plus: Knowledge of tax legislation in Ukraine / the EU / Poland.

Responsibilities:

• Conducting and controlling daily financial transactions: payments to suppliers, partners, freelancers, and employees;
• Managing payment systems, banks, e-wallets, and corporate cards;
• Consolidation and control of expenses by projects and departments;
• Monitoring compliance with limits and budgets;
• Preparing weekly and monthly reports on expenses, income, profit, and liabilities;
• Working with internal spreadsheets and BI systems to automate reporting;
• Maintaining registers of contracts, payments, statements, and invoices;
• Reconciling data with accounting, the bank, and partners;
• Monitoring budget execution and forecasting cash gaps;
• Participating in budget planning and fund allocation;
• Optimizing payment processes and searching for more favorable conditions;
• Analyzing the financial efficiency of campaigns and projects.

• Project Description:

  One of the world's largest providers of products and services to the energy industry has a need to develop and support enterprise information system in Oil & Gas domain.
  Product being developed is a cloud solution for interpretation of geological and geophysical data. Project is based on SCRUM methodology.
  Our project is stable, long-term and constantly adopts new technologies such as newest Java and Eclipse RCP versions, cloud and GPU computing, microservices architecture and other innovative frameworks.
  Work supposes close cooperation with Customer team located in Houston and following Agile principles.
  Our team is senior, supportive and friendly.
   

• Responsibilities:

  • Collaborate closely with geophysicists, data scientists, and software engineers to
  translate scientific domain requirements into robust on-prem or Cloud software
  solutions.
  • Design, develop, and maintain high-performance applications for geophysical and
  geological data analysis, interpretation and visualization (e.g., seismic, horizon,
  fault, velocity model, etc.)
  • Present architectural designs and technical proposals to the architecture review
  board.
  • Ability to break down development tasks and lay out clear implementation
  roadmaps.
  • Implement and optimize computation algorithms
  • Design and develop both thin and thick client applications that interact with cloud-
  based microservices.
  • Ensure high code quality through unit testing, code reviews, security hardening and
  continuous integration with other domain tools
  • Provide technical support and lead user troubleshooting sessions to resolve issues
  and ensure smooth operation of DSG application.
  • Mentor junior developers and actively contribute to architectural and
  implementation decisions.
  • Embrace Agile/Scrum methodologies, delivering and demonstrating working
  solutions at the end of each sprint
  • Stay current with emerging technologies and trends in geophysical computing and
  software development.
   

• Mandatory Skills Description:

  5+ years in Java development
  Strong Java Core knowledge
   

• Nice-to-Have Skills Description:

  Experience with desktop development (Swing, SWT or Eclipse RCP)
  C++ development
  Practical experience with Eclipse RCP framework
  OSGI knowledge is a plus
  Oil&Gas domain experience is a plus

We are looking for a Junior JavaScript Developer to join our team in building and supporting a modern CRM system. 

You will be involved in data parsing and transformation, integrating third-party services, and improving the overall performance. 

This role is a great starting point for someone eager to grow as a full-stack engineer while working on a real product.

Responsibilities:

• Assist in developing and maintaining web applications using React and Node.js 
• Work with RESTful APIs and data exchange between front and back end
• Write clean, readable, and maintainable code
• Help with writing scripts for data parsing and transformation

• Collaborate with other developers and stakeholders in an Agile environment

   

Requirements:

• Basic understanding of JavaScript, Node.js, and React
• Familiarity with HTML, CSS, and browser developer tools
• Understanding of REST APIs and HTTP basics
• Basic experience with JSON, data structures, and asynchronous code
• Familiarity with Git and version control workflows
• Ability to write or understand basic data parsing scripts (e.g., extracting and transforming structured or semi-structured data)
• Good problem-solving skills and willingness to learn

• English: Upper-Intermediate or higher 

   

Nice to Have:

• Knowledge of Java or experience working with Java-based backend systems
• Any experience using or integrating AI-powered tools or services (e.g. AI APIs, chatbots, data analysis, automation, or ML-assisted features)
• Experience with tools like Postman, VS Code, or any database (MongoDB, PostgreSQL, etc.)
• Exposure to Agile / Scrum workflows
   

What we offer:

• Competitive salary and bonuses
• Remote-first culture
• Flexible schedule
• Open-minded, results-driven environment
• Product ownership and impact

Про компанію CML Team

CML Team is a powerhouse in global technology consultancy, focusing on Fintech, Real Estate, and Hospitality. Our expertise has led startups to secure over $1.5 billion in funding over the last five years. We excel in fast-tracking the success of high-growth startups with our deep industry insights and innovative approach.

We are on a mission to craft solutions that far exceed expectations, combining robust backend development with outstanding UX/UI design to ensure technical excellence and seamless user experiences.

We're in search of bright minds and 10X developers eager to innovate, experiment with new technologies, and pioneer unconventional approaches. Our team is a dynamic blend of experienced professionals dedicated to pushing boundaries and delivering tailored solutions that create significant value.

Join CML Team, where innovation is at the core of everything we do. Here, every project is an opportunity to explore new frontiers and redefine the future of technology. If you're ready to challenge the status quo and leave a lasting impact, we want you on our team.

We are looking for a DevOps Engineer to join our team!

- At least 3 years of hands-on DevOps experience

- Infrastructure as Code (IaC): Deep understanding of IaC principles and familiarity with tools such as Terraform, Ansible, or similar configuration management and provisioning tools.

- Container orchestration: K8s hands-on experience at least for 2 years. Deep understanding of core services and resource objects

- Cloud Concepts: Cloud platforms AWS and Google Cloud must have.

- Operating Systems: Solid grasp of Linux, including command-line usage and system troubleshooting.

- Programming & Scripting: Programming or scripting (e.g., Python, Bash) for automation and process optimization.

- Version Control: Git or similar version control systems.

Will be plus:

- System administration background;
- Networking;

Soft Skills:

- Open-minded, good communicator, friendly, proactive, responsible person;
 

Responsibilities:

- Utilize and support the existing infrastructure to ensure it functions at full capacity.
- Conduct regular optimization to improve operational efficiency.
- Enhance the productivity of infrastructure and systems through strategic optimization efforts.
- Develop and scale the system to accommodate growing needs and future demands.
- Configure and deploy new instances of infrastructure and systems for seamless integration.
- Implement cutting-edge tools, methodologies, and best practices to drive enhancement.
- Ensure consistent daily communication within the team to facilitate collaboration and progress tracking.

Technical Stack:

- Terraform, Ansible, GCP, AWS, K8s, Linux, Docker, ArgoCD, GitLab CI, OTEL observability (Grafana Stack)

Our benefits to you:
☘️An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance and more
🤝🏻Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed
🧑🏻‍💻Modern corporate equipment based on macOS or Windows and additional equipment are provided
🏖Paid vacations, sick leave, personal events days, days off
💵Referral program — enjoy cooperation with your colleagues and get the bonus
📚Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences
🎯Rewards program for mentoring and coaching colleagues
🗣Free internal English courses
✈️In-house Travel Service 
🦄Multiple internal activities: online platform for employees with quests, gamification, presents and news, PIN-UP clubs for movie / book / pets lovers and more
🎳Other benefits could be added based on your location
 

• Project Description:

  We are seeking a highly motivated and technically proficient QA Automation Engineer to join our dedicated testing team. You will play a crucial role in ensuring the successful and high-quality delivery of software products for our client, a prominent American multinational automaker.
  This position offers a challenging and dynamic environment within a multicultural international team, demanding strong problem-solving skills and a proactive approach.
   

• Responsibilities:

  Design, develop, and execute robust automated test scenarios on a daily basis, utilizing Python as the primary scripting language.
  Framework Management: Actively contribute to a new and maintain the existing automation frameworks
  Ensure comprehensive test coverage by writing detailed test scenarios
  Engage in specialized testing of automotive systems, including validation of in-vehicle components
  Work closely with developers, business analysts, and product owners within the Scrum framework, actively participating in sprint planning and daily stand-ups.
   

• Mandatory Skills Description:

  Prior work or experience with embedded or automotive systems, especially in the context of multi-ECU scenarios.
  Experience developing, debugging, and maintaining Python code for automated testing.
  Thoroughly analyze logs, and quickly resolve issues within automated testing pipelines.
  Knowledge managing Python virtual environments and dependencies.
  Knowledge Git for version control and JFrog Artifactory for artifact management in a collaborative, automated test environment.
  Ability to read and follow technical documentation in English.
  Strong communication skills for collaboration with developers, testers.
   

• Nice-to-Have Skills Description:

  Experience with test automation for automotive multimedia, connectivity, and driver-assistance features.
  Hands-on expertise with modern test automation frameworks, especially those supporting Behavior-Driven Development (BDD) and keyword-driven testing.
  Skilled in translating requirements and Gherkin scenarios into robust, executable automation logic.
  Ability to analyze, optimize, and troubleshoot both hand-written and AI-generated Python test scripts for reliability and maintainability.
  Hands on experience with testing of ADAS features such as Camera, Parking Assist, and Driving Assistance modules.
  Exposure to automotive communication protocols (e.g., CAN, LIN, Ethernet).

DevIT Group is a Ukrainian IT company providing a full range of IT services and business solutions to clients worldwide. We develop our own products, as well as custom websites and web applications for businesses in industries such as E-commerce, Media, Healthcare, Social Networks, Real Estate, and more. Our services include both outsourcing and outstaffing models, delivering end-to-end solutions and large-scale project implementation. 

Requirements:

• 6+ months of experience in lead generation or IT sales on Upwork,
• 6+ months of proven experience in selling web development services, preferably in an outsourcing/outstaffing company,  
• Experience in independently managing the full sales cycle (Upwork, LinkedIn, Clutch, GoodFirms, and other international platforms),
• Proficiency in English (Upper-Intermediate or higher),
• Motivation to grow in international B2B sales,
• Basic understanding of web development technologies (MERN, Python, PHP, UI/UX, Shopify, etc.),
• Experience working with CRM systems,
• Strong communication and written skills,

Nice to Have:

• Experience with LinkedIn, email outreach, Clutch, GoodFirms, or other platforms,

 Key Responsibilities:

• Independently search for potential clients on Upwork (as well as LinkedIn, Clutch, Goodfirms, and other international platforms),
• Pre-qualify job posts according to the company’s criteria,
• Write creative and tailored cover letters to maximize response rates,
• Manage and close deals with leads from multiple channels (Upwork is the primary channel; LinkedIn, Email, and inbound leads are additional),
• Communicate with clients, analyze their needs, prepare commercial proposals and preliminary estimates in collaboration with the PreSale team,
• Negotiate, close contracts, and ensure ongoing client support, including upselling and cross-selling,
• Work closely with the PreSale and Project Management teams to ensure client satisfaction,
• Achieve individual sales targets and meet KPI requirements,

What We Offer:

• Remote work opportunity,
• Base salary + commission,
• Paid vacation and sick leave,
• Public holidays off,
• Standard working hours (9:00–18:00, with flexibility if needed),
• Salary is discussed individually based on experience and skill level

Interested in joining our team? We’d love to hear from you! Apply now or contact us for more details—let’s explore how we can grow together.

Role Purpose

The VIP Team Lead is responsible for the strategic development of the VIP and Pre-VIP segments, driving deposit growth, retention, and LTV of high-value players, as well as managing and improving the performance of the VIP management team.

This role combines operational leadership, analytics, and people management, with hands-on involvement in managing key VIP clients.

Key Responsibilities

VIP Strategy & Development

• Develop and execute the strategy for VIP and Pre-VIP segments.
• Define segmentation rules, VIP matrices, and personalized engagement approaches.
• Monitor and achieve KPIs related to deposits, retention, reactivation, and LTV.
• Optimize bonus mechanics, including reloads, cashback, and exclusive offers.

VIP Team Management

• Lead, coordinate, and develop a team of VIP Managers.
• Set objectives, allocate VIP portfolios, and manage workload and priorities.
• Establish and maintain communication and service quality standards.
• Conduct onboarding, mentoring, and provide regular feedback.

Key VIP Client Management

• Personally manage top-tier VIP players.
• Handle complex cases, escalations, and advanced retention scenarios.
• Oversee personalized offers for high-risk and high-value clients.

Analytics & Reporting

• Analyze core metrics: Net Deposit, GGR, LTV, ARPU, Retention D7/D30.
• Evaluate the effectiveness of VIP campaigns and manager performance.
• Prepare regular management reports for Head of CRM and C-level stakeholders.

Cross-Functional Collaboration

• Collaborate closely with Support, Loyalty, Payments, Antifraud, and CRM teams.
• Contribute to the optimization of VIP service processes.
• Communicate VIP client insights to Product and Marketing teams.

KPIs & Probation Expectations (First 3 Months)

Within the first 3 months, the VIP Team Lead is expected to:

• Fully understand the existing VIP structure, database, and processes.
• Implement a transparent KPI and reporting system for the team.
• Reactivate at least 5–7% of inactive VIP / Pre-VIP players.
• Increase VIP segment deposit activity by +20%.
• Launch 3–5 personalized VIP campaigns.
• Establish consistent team communication and service quality control.

Operational Responsibilities

• Monitor inbound and outbound communications of VIP Managers.
• Ensure SLA compliance and a premium level of service for VIP players.
• Track player activity: deposits, bets, win/loss, and frequency.
• Control bonus accuracy and compliance with limits.
• Manage escalations and non-standard cases.

Required Experience & Skills

• 1.5+ years of experience in VIP / Retention / Account Management
  (iGaming, betting, crypto experience is strongly preferred).
• Proven team leadership experience (Team Lead or Senior role).
• Strong understanding of VIP retention mechanics and bonus economics.
• Excellent analytical skills with a data-driven decision-making mindset.
• Confident user of CRM systems, Telegram, and WhatsApp Business.
• Strong communication and people-management skills.
• English — B2+ (mandatory).
• Russian / Ukrainian — fluent.

Work Format

• Schedule: 5/2 with shift-based coverage.
• Availability for key VIP clients and escalations when required.
• Full accountability for team performance, not just individual results.