Jobs at Djinni

We are looking for a motivated Junior Sales Manager / Sales Assistant who’s ready to grow with us, learn from one of the strongest sales teams in the industry, and develop into a confident professional working with clients from the Fortune 500 list. What matters most is your mindset, communication skills, and desire to learn.
 

Requirements:

• Fluency in English - B2, both written and spoken,
• Understanding of web development or design principles
• Be curious, proactive, and open to feedback
• The ability to identify clients’ needs and transform them into tasks
• Proficiency in concise and impactful presentations 

Personality:

• Positive team player – good relationships are essential  
• Proactive, purposeful, initiative
• Emotional intelligence and empathy towards clients

• Self-organized, reliable and results-oriented

   

Responsibilities:

• Assist the sales team with preparing proposals
• Help with client communication: follow-up emails, messages, and basic coordination
• CRM management: updating client data, notes after calls etc
• Shadow sales calls to learn client communication and negotiation flow
• Prepare basic sales-related documents and presentations

• Help with researching potential clients and markets

   

The Offer:

• Base salary + KPI.
• Schedule Mo-Fr 10-18
• Once you start closing deals commission: 5-10%, the Volume of 1 project: $30K+
• Budget allocated for necessary platforms and services
• Minimal hierarchy in the work environment
• Paid vacations: 24 days per year

• Paid sick leaves 2 weeks and holidays 12 days

   

 Recruitment process: 30 min call - Test task - Final interview.

Who we are 

We’re a Ukrainian multi-product company building powerful tools for database management, data connectivity, and productivity - trusted by over 500,000 users across 120 countries. 
 

Since 1997, we have been streamlining data workflows for professionals and teams with our intuitive and efficient software products. 
 

We’re committed to enhancing the experience of our customers across the globe by minimizing data-related tasks and enabling them to focus on more inspiring goals. 
Among our clients, you can find such legends as Microsoft Corporation, Oracle America, IBM, Intel, and many other companies that deserve their place in Fortune-100 and Fortune-500. 
 

Whether it’s global companies or individuals, we provide a customer-centric approach, delivering high-quality solutions and exceptional support. 
 

Driven by passion, we play a substantial role in shaping the future of data management. 
 

Product you will drive revenue with 

Our dbForge and Data Connectivity product lines empower developers, DBAs, and data teams to efficiently manage, analyze, and optimize their data workflows. 

Our tools simplify complex database tasks, improve productivity, and support a wide range of database systems and integrations. 

You will work with a competitive B2B SaaS product portfolio used by technical professionals worldwide. 

Your Responsibilities 
    Sales Execution 

• Own the full sales cycle: from first contact to deal closure 
• Work with inbound leads (trial users, website requests) and proactively develop outbound opportunities 
• Build, manage, and accurately forecast pipeline to consistently achieve quota 
  Lead Qualification & Discovery 
• Analyze and qualify incoming leads based on business and technical fit 
• Conduct structured discovery calls to understand customer needs and use cases 
• Convert qualified leads into sales opportunities 
  Product Demonstration & Deal Management 
• Deliver tailored product demos aligned with customer needs 
• Prepare and present commercial offers 
• Negotiate pricing, terms, and contracts 
• Manage mid-market and enterprise deals involving multiple stakeholders 
  CRM & Pipeline Management 
• Maintain accurate and up-to-date records in CRM, ensuring high data quality 
• Track leads, opportunities, and deals for full pipeline visibility 
• Use CRM insights to improve performance and conversion rates Cross-Team Collaboration 
• Work closely with Product, Marketing, and Customer Success teams 
• Provide structured market feedback to contribute to product and sales strategy 
   

What you will do 
    Full-Cycle B2B Sales Execution 

• Own the entire sales process: from first contact to deal closure  
• Work with inbound leads (trial users, website requests) and outbound opportunities  

• Manage pipeline, forecasting, and quota achievement  

  Customer Engagement & Discovery 

• Run discovery calls using structured frameworks (MEDDICC / BANT / SPICED)  
• Identify business needs and align them with product value  
  Deal Management & Negotiation 
• Handle mid-market and enterprise deals with multiple stakeholders  
• Navigate complex sales cycles and objections  
  Cross-Team Collaboration 
• Work closely with Product, Marketing, and Customer Success teams  
• Provide market feedback and contribute to sales strategy  
  Sales Process Improvement 
• Identify bottlenecks in the funnel and suggest improvements  
• Contribute to scaling and optimizing sales processes 

We’re looking for someone who has experience with: 

• 3+ years of experience in B2B SaaS sales 
• Full-cycle sales experience (prospecting → closing) 
• Strong understanding of sales methodologies (MEDDICC, BANT, SPICED, or similar) 
• Experience working with CRM systems (Salesforce, HubSpot, Zoho, etc.) 
• Proven experience in pipeline management and forecasting 
• Strong negotiation skills (mid-market / enterprise deals) 
• Experience selling to technical audiences is a strong advantage 
• Basic technical understanding (databases, APIs, cloud concepts) 
• Excellent written and spoken English (C1+) 
• Strong communication, presentation, and analytical skills 

Benefits you get: 

• Maintain your work-life balance 

Manage your own working hours with our flexible schedule 

19 days of annual vacation granted on a pro-rata basis 

No overtimes required 

• Hybrid type of cooperation 

Whether you prefer to work remotely in the comfort of your home office or from one of our 4 offices 

• Stay healthy 

Medical insurance from one of the top insurance companies in Ukraine with a wide range of included services, as well as special programs for relatives; and special options for those who live abroad. 

15 working days of sick leave per year — because your health is a priority. 

• Grow with us 

In-house English courses — increase your proficiency through our online courses and speaking clubs with a native speaker 

Online learning activities — workshops, lectures, and webinars to enhance your leadership, management, and self-awareness skills 

Experience exchange — we are proud of our team of professionals who gladly share their deep expertise in all kinds of fields with the rest of the team 

Promotions, rotations, and transitions — when you feel like your skills could be useful in other positions or team 

We are a perfect match if you share our values 

We are professionals in our field. 

We know how to turn up our professionalism to the maximum, because we are experts who enjoy solving complex tasks. 

We know how to focus on the product, think big, and at the same time delve deep into the details. 

We create a calm and friendly atmosphere within the company. 

We value the freedom of open and transparent communications. 

Radical honesty is embedded in the foundation of our culture. 

We are open to new things and constantly develop and practice regular knowledge sharing, which helps us evolve continuously. 

Most importantly, the company creates an environment where we can fulfill our potential upon a solid foundation. 

Our Hiring process 

• Recruiter Interview 
• Interview with Head of Sales 
• Test Task (optional) 
• Offer Call 

We approve of a flexible approach, so these steps might be changed individually. 

We strive to ensure transparency and openness in the hiring process, and we understand the importance of providing timely feedback. If your resume meets the job requirements, we will contact you to clarify details and schedule an interview within 2 weeks after your application is submitted. The timeframe for feedback between interview stages may take up to 2 weeks. 

Team Summary

Our team of four software engineers and a Development Manager specializes in the high-stakes world of AI/ML deployment on embedded devices. We pride ourselves on quality and flexibility, delivering end-to-end solutions that span from core business logic and ML infrastructure to robust, long-term on-device and host solutions.

Job Summary

We are looking for an experienced Software Engineer with solid experience with IoT ecosystems, ML infrastructure and cross-platform development. This role will lead the architectural design and strategic evolution of our ML algorithm execution platform in host environments, driving innovation across two critical domains: optimizing existing distributed systems and pioneering next-generation capabilities.

Responsibilities and Duties

• Design firmware solutions across diverse chipset ecosystems
• Drive cross-platform compatibility decisions and mentor team on embedded systems
• Execute performance engineering for throughput/latency optimization across heterogeneous hardware
• Build resource management strategies for memory-constrained embedded environments and CI/CD pipeline architecture with automated hardware testing
• Design comprehensive testing frameworks (unit, integration, HIL, performance)
• Establish quality metrics and monitoring for production firmware deployments
• Drive cross-functional architecture decisions with product, hardware, and data science teams
• Lead technical reviews and provide guidance on complex system design challenges

• Own technical debt reduction and long-term scalability planning

   

Qualifications and Skills

• 5+ years of commercial development experience
• Strong knowledge of C++ and CS fundamentals 
• Experience with cross-platform development and code optimization skills
• Strong knowledge of algorithms
• Experience with CMake
• Bash scripting skills and knowledge of Linux commands
• Knowledge of Linux development: IPC, multithreading, daemons, commonly used libraries and interfaces such as STL, boost, TCP/IP networking

• Good written and spoken English

   

Nice to have

• Knowledge of Python

• Hands-on experience with AWS and Docker

   

We offer multiple benefits that include

• The environment of equal opportunities, transparent and value-based corporate culture, and an individual approach to each team member
• Competitive compensation and perks
• Opportunity to receive a Performance Bonus for your individual achievements and a Loyalty Bonus recognizing your dedication to the company
• Gig-contract
• 21 paid vacation days per year, paid public holidays according to Ukrainian legislation
• Development opportunities like corporate courses, knowledge hubs, and free English classes as well as educational leaves
• Medical insurance is provided from day one. Sick leaves and medical leaves are available
• Remote working mode is available within Ukraine only
• Free meals, fruits, and snacks when working in the office.

Payments Partnerships Manager (PSP / EMI / Acquiring | Merchant Onboarding)

On behalf of our client, an international fintech company specializing in high-risk and complex merchant segments, we are hiring a Payments Partnerships Manager to own both payment provider relationships and merchant onboarding execution.

This is a hands-on, execution-focused role.

We are looking for someone who has worked inside a PSP, EMI, acquirer, or payment institution, and understands how onboarding decisions are actually made,  including underwriting expectations, risk appetite, and approval mechanics.

If you know how to get merchants approved (not just submitted), this role is for you.

What You’ll Own:

• End-to-end merchant onboarding with PSPs, EMIs, acquirers, and banks — from first submission to final approval
• Direct communication with underwriting, risk, and compliance teams on the provider side
• Building and managing PSP / EMI / banking relationships across multiple jurisdictions
• Structuring and optimizing KYB packages, merchant profiles, and onboarding documentation
• Matching merchants with the right providers based on risk appetite, vertical, and geography
• Increasing approval rates by pre-qualifying and positioning merchants correctly
• Identifying and onboarding new payment partners (PSPs / EMIs / acquirers)
• Handling complex and high-risk cases (crypto, iGaming, fintech, etc.)
• Maintaining structured pipeline tracking via CRM and internal tools

Who This Role Is For:

We are specifically targeting candidates who have:

• Hands-on experience inside a PSP, EMI, acquirer, or payment institution
• Direct involvement in merchant onboarding, underwriting, or account approval processes
• Clear understanding of how providers assess:
  • merchant risk
  • business models
  • transaction flows
• Experience working with:
  • acquiring setups, MIDs, payment flows
  • SEPA / SWIFT environments
• Ability to manage multiple onboarding cases simultaneously with strong attention to detail
• Confidence communicating with both:
  • merchants (clients)
  • internal teams on the provider side (risk / compliance / underwriting)

 Strong Advantage:

• Experience with high-risk verticals (crypto, iGaming, forex, nutra, etc.)
• Background in merchant underwriting / risk / onboarding teams
• Existing network of PSPs, EMIs, acquirers, or banking partners
• Familiarity with AML/KYC in a payments context (not pure compliance roles)
• Experience in payment consulting, merchant advisory, or onboarding operations

What You’ll Get:

• 100% remote setup
• Exposure to complex, cross-border payment ecosystems
• Direct work with international PSPs, EMIs, and banking partners
• Real ownership over onboarding strategy and partner relationships
• Clear path toward Head of Payments / Partnerships
• Competitive, performance-driven compensation

On behalf of our client we are looking for: PSP / EMI Onboarding & Relationship Manager (Fintech | PSP/EMI Onboarding | Banking Relationships | Merchants Support).

We're expanding our global Payments Partnerships and Merchants Relations team and looking for a proactive professional who understands EMIs, PSPs, banking, fintech, and merchant needs.

If you have hands-on experience with payment solutions, merchant onboarding, PSP relationships, or fintech operations, this role might be perfect for you.

What You'll Do:

• Manage onboarding with EMIs, PSPs, Banks, and acquirers - Build strong relationships with financial partners

• Support merchants/clients with payment needs & onboarding

• Prepare KYB packages, bank forms, and documentation

• Evaluate new PSPs, EMIs, and jurisdictions

• Track progress in CRM

What We're Looking For

• 1+ year in Fintech, PSP, EMI, Payments, Acquiring, or Consulting

• Understanding of SEPA/SWIFT, acquiring basics, merchant flows

• Strong communication & relationship management skills

• Ability to handle multiple projects at once

• English B2+- Attention to detail & problem-solving mindset

Nice to have knowledge of AML/KYC, governance structures, or company formations - Experience in high-risk industries

What We Offer: 100% remote role Work with global PSP, EMIs, banks & top fintech professionals Clear career growth path Dynamic, international environment

On behalf of our client, a leading FinTech company that manages Virtual Asset Service Providers
(VASPs) and crypto exchange platforms across Asia, Europe, and Canada, We are hiring an experienced Head of Risk to join their senior leadership team.
The Role
The Head of Risk is a pivotal leadership role responsible for safeguarding Paythex's global operations across multiple jurisdictions, payment channels, and financial ecosystems. You will
lead the Risk Team in managing fraud, chargebacks, payment compliance, and operational risk while driving efficiency and revenue optimization through deep data analytics and automation.
This position is ideal for professionals who want to work in real payments — diving into the complexities of multi-MID architectures, cascading logics, acquirer performance, and cross-
border risk mitigation.

Your Future Challenges

• Optimize payment flows — Analyze throughput, test new markets, and fine-tune cascades to improve global conversion rates.
• Manage acquiring networks — Work directly with international banks and PSPs to configure and launch MIDs.
• Master chargeback mechanics — Analyze disputes, friendly fraud patterns, and initiate alert/representation services.
• Automate and innovate — Design processes that enhance payment infrastructure efficiency and transparency.
• Make an impact — Every decision you make can add thousands of dollars to company revenue through better approval ratios and lower fees.
  Your Responsibilities
  1. Risk Management & Governance
• Design, implement, and oversee Paythex's Risk Management Framework in collaboration with the CRO.
• Conduct periodic enterprise risk assessments covering operational, financial, legal, and compliance dimensions.
•  Develop internal governance and escalation protocols for emerging risks and regulatory requirements.

• Ensure compliance with international financial standards, VASP obligations, and PSP regulations.

  2. Fraud Prevention & Chargeback Management

• Build and maintain advanced fraud detection rules in anti-fraud systems.
• Manage chargeback alerts (Ethoca, Verifi, etc.) and representation flows with precision.
• Oversee fraud trend analysis and risk scoring logic to proactively minimize exposure.
• Collaborate with Data and BI teams to enhance automated alerting, scoring models, and dashboards.
  3. Mastercard & Visa Compliance
• Ensure full adherence to Mastercard and Visa Compliance policies.
• Track and report on Fraud-to-Sales and Chargeback-to-Sales ratios to prevent merchant monitoring program violations.
• Prepare and submit remediation plans if thresholds are exceeded and manage communications with acquirers or card scheme representatives.
• Collaborate with PSPs and banks to maintain brand reputation compliance, transaction integrity, and descriptor accuracy.
• Stay current with updates to Mastercard and Visa risk programs, proactively adjusting risk rules and merchant configurations.
  4. Payment Optimization
• Monitor PSP and acquirer performance globally and adjust routing logic to improve approval rates.
• Collaborate with Finance and Tech teams to reconcile transactional data and verify processing accuracy.
• Test and integrate new payment methods to expand the company's market coverage.
  5. Leadership & Team Development
• Hire, mentor, and lead a team of risk and chargeback analysts.
• Define KPIs, conduct regular performance reviews, and provide ongoing professional training.
• Foster a high-performance, data-driven culture that emphasizes accountability and growth.
• Collaborate cross-functionally with Finance, Sales, and Support to maintain a unified risk strategy.
  6. Reporting & Analytics
• Develop real-time dashboards with the BI team to visualize approval ratios, alerts, chargebacks, and exposure.
• Provide regular strategic reports to management outlining key risks, financial impacts, and mitigation progress.

• Identify patterns and anomalies across PSPs, brands, and affiliates, translating data into actionable strategies.
   

  Qualification Requirements

• 3+ years in risk management, fraud prevention, or payments analytics (Fintech experience preferred).
• Proven expertise in managing multi-PSP / multi-MID infrastructures and chargeback processes.
• Strong analytical and quantitative skills — proficiency in Excel, Power BI tools.
• Familiarity with alert systems (Ethoca, Verifi) and acquirer monitoring tools.
• Experience working with international PSPs and card schemes (Visa, Mastercard,etc.).
• Excellent communication skills, capable of liaising with banks, regulators, and internal stakeholders.
• Passion for continuous learning and an investigative mindset suited to rapidly evolving fintech landscapes.
• Ability to thrive in a global team environment with shifting priorities and tight
  deadlines

On behalf of our client, a leading FinTech company that manages Virtual Asset Service Providers (VASPs) and Operating across Asia, Europe, and Canada, We are hiring an experienced  Head of Risk  to join their senior leadership team.

The Role

Are you ready to lead at the forefront of global payments and financial risk management? At Paythex, we’re looking for a visionary Head of Risk to safeguard our operations across multiple countries, payment channels, and financial ecosystems. This isn’t just a risk management role, it’s a chance to drive strategy, innovation, and operational excellence across a fast-growing, dynamic payments platform. You will lead the Risk Team in managing fraud, chargebacks, payment compliance, and operational risk while driving efficiency and revenue optimization through deep data analytics and automation.

This position is ideal for professionals who want to work in real payments  — diving into the complexities of multi-MID architectures, cascading logics, acquirer performance, and cross-border risk mitigation.

Your Future Challenges

• Optimize payment flows — Analyze throughput, test new markets, and fine-tune cascades to improve global conversion rates.
• Manage acquiring networks — Work directly with international banks and PSPs to configure and launch MIDs.
• Master chargeback mechanics— Analyze disputes, friendly fraud patterns, and initiate alert/representation services.
• Automate and innovate— Design processes that enhance payment infrastructure efficiency and transparency.
• Make an impact — Every decision you make can add thousands of dollars to company revenue through better approval ratios and lower fees.

 Your Responsibilities   

 1. Risk Management & Governance

• Design, implement, and oversee Paythex's Risk Management Framework in collaboration with the CRO.
• Conduct periodic enterprise risk assessments covering operational, financial, legal, and compliance dimensions.
• Develop internal governance and escalation protocols for emerging risks and regulatory requirements.
• Ensure compliance with international financial standards, VASP obligations, and PSP regulations.

2. Fraud Prevention & Chargeback Management

• Build and maintain advanced fraud detection rules in anti-fraud systems.
• Manage chargeback alerts (Ethoca, Verifi, etc.) and representation flows with precision.
• Oversee fraud trend analysis and risk scoring logic to proactively minimize exposure.
• Collaborate with Data and BI teams to enhance automated alerting, scoring models, and dashboards.

3. Mastercard & Visa Compliance

• Ensure full adherence to Mastercard and Visa Compliance policies.
• Track and report on Fraud-to-Sales and Chargeback-to-Sales ratios to prevent merchant monitoring program violations.
• Prepare and submit remediation plans if thresholds are exceeded and manage communications with acquirers or card scheme representatives.
• Collaborate with PSPs and banks to maintain brand reputation compliance, transaction integrity, and descriptor accuracy.
• Stay current with updates to Mastercard and Visa risk programs — proactively adjusting risk rules and merchant configurations. 

4. Payment Optimization

• Monitor PSP and acquirer performance globally and adjust routing logic to improve approval rates.
• Collaborate with Finance and Tech teams to reconcile transactional data and verify processing accuracy.
• Test and integrate new payment methods to expand the company's market coverage. 

5. Leadership & Team Development

• Hire, mentor, and lead a team of risk and chargeback analysts.
• Define KPIs, conduct regular performance reviews, and provide ongoing professional training. 
• Foster a high-performance, data-driven culture that emphasizes accountability and growth. 
• Collaborate cross-functionally with Finance, Sales, and Support to maintain a unified risk strategy.

6. Reporting & Analytics

• Develop real-time dashboards with the BI team to visualize approval ratios, alerts, chargebacks, and exposure.
• Provide regular strategic reports to management outlining key risks, financial impacts, and mitigation progress.
• Identify patterns and anomalies across PSPs, brands, and affiliates, translating data into actionable strategies.

Qualification Requirements

• 3+ years  in risk management, fraud prevention, or payments analytics (Fintech experience preferred).
• Proven expertise in managing multi-PSP / multi-MID  infrastructures and chargeback processes.
• Strong analytical and quantitative skills — proficiency in Excel, Power BI tools.
• Familiarity with alert systems (Ethoca, Verifi)  and acquirer monitoring tools.
• Experience working with international PSPs and card schemes  (Visa, Mastercard, etc.).
• Excellent communication skills, capable of liaising with banks, regulators, and internal stakeholders.
• Passion for continuous learning and an investigative mindset suited to rapidly evolving fintech landscapes.
• Ability to thrive in a global team  environment with shifting priorities and tight deadlines.

On behalf of our client we are looking for: Junior Payments Manager to support our payments and onboarding operations. This role is ideal for someone early in their career who is highly responsible, detail-oriented, and comfortable managing processes and documentation in a fast-paced fintech environment.

This is an execution and coordination-focused role, working closely with senior payments, compliance, and partnerships team members.

Key Responsibilities:

● Support PSP / EMI onboarding processes

● Prepare and manage:

○ Applications

○ Forms

○ KYB and onboarding documentation

● Coordinate follow-ups with PSPs, EMIs, banks, and internal teams

● Track application and onboarding progress across multiple partners

● Maintain accurate records and documentation

● Support day-to-day payments-related operational tasks

● Escalate issues clearly and in a timely manner

Profile We Are Looking For

Experience level

● Junior to early–mid level

● Previous exposure to fintech, payments, banking, or operations is a plus, but not mandatory

Personality & skills (critical)

● Strong sense of responsibility and ownership

● Highly organized and able to multitask

● Detail-oriented and process-driven

● Reliable and consistent in execution

● Able to work independently with guidance

● Comfortable handling repetitive but critical operational tasks

Nice to have

● Basic understanding of payments, PSPs, EMIs, or onboarding flows

● Experience working with documentation, applications, or compliance-related processes

What We Offer

● Remote-first working environment

● Clear exposure to payments, PSPs, and EMIs

● Hands-on learning in fintech operations

● Structured processes and support from senior team members

● Opportunity to grow into more senior payments or partnerships roles over time

We’re LeadWise, a lead generation agency. We help B2B companies (IT, services, consulting, creative studios) find relevant clients through LinkedIn outreach and email campaigns.

We’re currently looking for a Lead Generation Specialist (Part-time, 20 hours/week) to strengthen our team and help build a structured outbound process 🚀

Key responsibilities:

• Research and build target lead lists based on ICP (LinkedIn, Apollo/databases, company websites) 🔎
• Collect and validate contacts (email/LinkedIn), basic data quality checks 🧹
• Write/adapt outreach messages (LinkedIn + email) for different segments ✍️
• Personalize first-touch messages (short, relevant, no fluff) 🎯
• Launch and manage campaigns, track limits, statuses, and replies ⚙️
• Track results in spreadsheets/CRM: replies, interest, booked calls 📊
• Work with the team to test hypotheses (messaging, segments, offers) and improve conversion rates 🧪
  
   

What we’re looking for:

• Experience in lead generation / SDR / recruiting research / outbound (a plus, but not always a must)
• Strong written English (B1+ minimum, B2 preferred) 🇬🇧
• High attention to detail (name/title/company/context - no avoidable mistakes 😄)
• Ability to work systematically: spreadsheets, statuses, deadlines, repeatable processes
• Willingness to learn fast and grow in outbound/lead gen 🌱
  
   

Nice to have:

• Experience with Apollo.io / Lemlist / Instantly / HubSpot / Pipedrive (or similar tools)
• Understanding of ICP, pain points, and value proposition
• Experience running A/B tests for outreach messages
  
   

What we offer:

• Part-time: 20 hours/week, flexible schedule (results matter more than “9 to 6”)
• Remote work 🏡
• Salary in USD ($), based on your level and performance 💵
• Paid vacation: part-time gets half of the full-time allowance (pro-rated) 🌴

Training and onboarding into LeadWise processes: templates, frameworks, strong campaign examples, feedback 🎓
Growth to full-time/senior roles based on results and willingness to take more ownership 📈

We are looking for a Digital Support Engineer to join our team and help ensure the stability, performance, and usability of our digital platforms. In this role, you will act as a key point of contact for users, providing high-quality technical support and contributing to continuous product improvement.

You will be responsible for diagnosing and resolving software issues, supporting users in their day-to-day activities, and collaborating closely with engineering teams to enhance system reliability and user experience.

Key Qualifications:
● At least 1 year of experience in application support, technical support, or service desk environments.
● Strong written and good verbal communication skills in English.
● Excellent problem-solving and analytical thinking abilities.
● Customer-focused mindset with strong attention to detail.
● Ability to independently manage and prioritize multiple support tickets.
● Solid understanding of software development processes and system workflows.
● Working knowledge of SQL for data investigation and troubleshooting.

Preferred Qualifications:
● Experience with ticketing systems (e.g., Jira, Zendesk, ServiceNow).
● Familiarity with APIs, logs analysis, or basic debugging techniques.
● Understanding of cloud-based systems or SaaS platforms.

We offer:
● А place with friendly environment where you can reach your full potential and grow your career.
● Flexible work schedules.
● Work from home.
● Social package: paid sick leave and vacation.
● English courses, medical insurance, legal support, etc.

As a Digital Support Engineer you will:
● Investigate, troubleshoot, and resolve software issues, ensuring timely and high-quality resolution.
● Handle customer requests, incidents, and complaints with a strong focus on service excellence.
● Support users in maximizing the value of the platform by providing clear guidance and solutions.
● Analyze recurring issues and provide structured feedback to engineering teams to drive product improvements.
● Manage user access, permissions, and system configurations in line with security policies.

You will be working on a premium digital platform supporting a global members-only community in the lifestyle and hospitality space. The platform enables exclusive services, seamless bookings, and personalized experiences across multiple international locations.

Working Conditions
● Full-time position: 8-hour workday, Monday to Friday.
● Primarily text-based communication with customers and team members (e.g., engineering teams), along with verbal communication with management and teammates.

Location: Remote (Worldwide)

Type: Co-founder / Equity-based (Profit Share)

Industry: Sports Tech / Mobile Apps

Start Date: Immediate

About Us

We're a lean 3-person team launching an innovative mobile app that brings professional-level football statistics to amateur players. Our AI-powered platform analyzes match videos and generates personalized FIFA-style player cards, making personal football analytics accessible to everyone.

Launch: App Store & Google Play in 2 weeks

Current Team: 2 Developers + 1 Product Manager

Mission: Democratize football analytics for millions of amateur players across Europe

The Role

We're seeking a creative, data-driven marketing specialist to own our entire social media strategy and grow our user base from zero to 100K+ downloads in the first 6 months.

You'll be responsible for:

Content Creation & Management:

Creating viral-worthy content for TikTok, Instagram Reels, YouTube Shorts

Managing daily posts across all social channels (Instagram, TikTok, YouTube, Twitter/X)

Developing content calendar and posting strategy

Producing engaging football content that resonates with amateur players aged 16-35

Community Growth:

Building and engaging our community from day 1

Responding to comments, DMs, and building relationships with followers

Identifying and partnering with micro-influencers and football content creators

Running social media campaigns and challenges

Performance Marketing:

Tracking metrics (downloads, engagement, conversion rates)

A/B testing content formats and messaging

Optimizing campaigns based on data

Managing app store optimization (ASO) basics

Platform Expertise:

TikTok & Instagram Reels (primary growth channels)

YouTube (tutorials, player stories, highlights)

Twitter/X (engagement with football community)

Reddit (organic community building in r/bootroom, r/soccer)

What We're Looking For

Must Have:

Proven track record creating viral social content (please share examples)

Deep understanding of TikTok/Instagram algorithm and trends

Experience with short-form video content creation and editing

Passion for football/soccer (you understand the amateur player mindset)

Self-starter who can work independently and take full ownership

Fluent in English (additional languages like Spanish, German, or French are a plus)

Nice to Have:

Previous experience with app launches or mobile products

Video editing skills (CapCut, Premiere Pro, Final Cut)

Graphic design basics (Canva, Figma)

Understanding of football culture across different European countries

Experience with influencer partnerships

Familiarity with app marketing metrics (CAC, LTV, retention)

Personality Traits:

Creative storyteller who can turn stats into engaging narratives

Scrappy and resourceful (we're bootstrapped)

Data-informed but creatively bold

Genuine passion for sports and community building

Comfortable with ambiguity and fast-paced startup environment

What We Offer

Equity & Profit Share:

Meaningful equity stake in the company (to be discussed)

Revenue share from day 1 once we hit profitability

True co-founder opportunity with long-term upside

Impact & Ownership:

Full autonomy over marketing strategy and execution

Direct impact on company growth

Your work will be seen by millions of football fans

Opportunity to build something from zero to global scale

Team & Culture:

Work with a small, talented, ambitious team

Remote-first with flexible hours

Fast decision-making (no corporate bureaucracy)

Learn and grow alongside the product

Growth Potential:

As we scale, this role evolves into Head of Marketing/CMO

Potential to build and lead a marketing team

If successful, future funding could convert to salary + equity

Success Looks Like

Month 1-2:

Launch content strategy across all platforms

10K+ app downloads

Establish consistent posting rhythm (3-5 posts/day across platforms)

Month 3-6:

100K+ total downloads

50K+ followers across social channels

First viral video (1M+ views)

3-5 active influencer partnerships

Month 6-12:

500K+ downloads

Self-sustaining organic growth engine

Recognizable brand in amateur football community

Why Join Now?

This is a ground floor opportunity to shape a product used by millions of football players. We're launching in 2 weeks - you'll be there from day 1, not joining after someone else built the foundation.

If you've ever wanted to:

Build a brand from scratch

Create content that millions of people see

Turn your football passion into equity

Work on a product that genuinely helps people

This is it.

Questions? Drop us a message - we're happy to chat informally before you apply.

We're an equal opportunity team. We welcome applicants from all backgrounds, locations, and experience levels. If you're hungry, creative, and love football - we want to hear from you.

Lumitech is a Dubai-based software engineering company building complex digital products for enterprise clients across the UAE and Saudi Arabia.

We are expanding our AI capabilities and looking for a strong Applied AI Engineer who can design and build real production AI systems — not just integrate APIs. Our team already handles full-stack engineering. We are looking for someone who can lead the AI layer of modern applications.

You will design and implement AI systems for enterprise products, including:

• Retrieval-Augmented Generation (RAG) platforms
• Enterprise knowledge assistants
• AI agents and workflow automation
• Document intelligence systems
• Internal copilots for large organizations

Typical projects include legal AI assistants, enterprise knowledge systems, and AI-driven automation tools.

This is not just an individual contributor role. We are looking for a person around whom we can build our AI direction — someone who can take ownership, shape architecture, and eventually grow and lead an AI team within Lumitech.

Our goal is to find a long-term partner, not just an employee — someone who will grow with us for years to come.

📍 Location: Remote

🗣 Language: English – Upper-Intermediate+ (required)

💼 Level: Senior

👥 Engagement: Outstaff / Full-time

⏰ Start: ASAP

🏢 About the Project

Our client is a US-based SaaS company building a secure and scalable data infrastructure for digital commerce.

The company is consolidating several external DevOps vendors into one senior in-house/outstaff role with full ownership of infrastructure, security, and compliance.

The project operates in a multi-cloud environment (AWS + GCP) with a modern data stack and a strong focus on observability, CI/CD governance, and SOC 2 compliance automation.

You will collaborate directly with the CTO and the US engineering team (3–4 hours overlap with US East Coast).

✅ Technical Stack & Experience

• Cloud: AWS (EKS, EC2, IAM, S3), GCP (GKE, Cloud Functions, BigQuery)
• IaC: Terraform
• CI/CD: GitHub Actions, Codecov, SonarQube
• Observability: Sumo Logic, OpenTelemetry
• Security: IAM, MFA, 1Password CLI, TruffleHog, GitGuardian
• Data stack: Kafka, Airbyte, dbt, Neo4j
• Experience: 5+ years in DevOps / SRE / Cloud Infrastructure roles

🎯 Ideal Candidate

• Senior DevOps Engineer with strong multi-cloud experience (AWS + GCP)
• Hands-on expertise with Terraform and IaC security best practices
• Experience building and operating observability systems (logs, metrics, traces)
• Strong background in CI/CD governance and quality gates
• Practical experience with SOC 2 or ISO 27001 frameworks
• Ownership mindset and ability to manage systems end-to-end
• Confident English communication skills

Optional / Beneficial:

• Prometheus / Grafana
• AWS Config, GCP Policy Analyzer
• Auth0

🛠 Responsibilities

• Build and maintain multi-cloud infrastructure (AWS + GCP)
• Develop and maintain Terraform-based IaC, including drift control
• Migrate and optimize workloads (Kafka, Airbyte, dbt, Neo4j)
• Implement centralized logging and tracing (Sumo Logic + OpenTelemetry)
• Configure Slack alerts for dev / staging / prod environments
• Own and maintain GitHub Actions CI/CD pipelines
• Integrate tests, coverage checks, and secrets scanning
• Manage IAM, MFA, and secrets across platforms
• Automate SOC 2 evidence collection and support audits

🎁 What We Offer

• 🏠 Remote / Full-time / Long-term collaboration
• ⏰ Flexible schedule (3–4 hours overlap with US East Coast)
• Direct collaboration with CTO and influence on architecture decisions
• Modern tech stack without legacy systems
• Full ownership of infrastructure and compliance domain
• 🏖 21 paid vacation days + 10 sick days + national holidays
• 🗣 Individual English lessons
• 💊 Medical insurance (for Ukraine)
• 🎓 $300/year learning budget (courses, webinars, etc.)
• 📚 Safari Library subscription
• 🧠 Sessions with a psychologist (PhD in Psychology)

🚀 Hiring Process

1️⃣ Testing via an online platform (one hour) 
2️⃣ A brief meeting with CTO (30 minutes) 
3️⃣ Final interview (one hour) 
4️⃣ Offer

Location: Chicago
IL (Hybrid) 

Location Requirement: This is a hybrid role based in the Chicagoland area with required onsite work. Candidates must be local to Chicago, as relocation assistance is not provided.
 

About our Customer:

They help leading brands embed autonomous, AI-powered agents into their workflows, processes, products, and services so they can scale faster and operate smarter. You’ll join a global team of builders, consultants, and engineers that are top practitioners of taking solutions to the next level.
 

The Role

As a Testing and Test Automation CoE Build Architect, you will serve as the strategic leader for establishing enterprise Testing Centers of Excellence. You will work directly with C-level stakeholders to define the vision, design operating models, and build foundational governance structures that enable enterprise-wide testing transformation.
 

Key Responsibilities

• Strategic Foundation: Lead planning for Testing CoE implementations with a heavy focus on Test Automation.
• CoE Charter & Vision: Develop mission statements, strategic objectives, and value propositions.
• Financial Modeling: Build comprehensive business cases with ROI modeling, TCO/TVO analysis, and investment justification.
• Operating Models (TOM): Design service delivery models (conversion, automation, full-service).
• Cost Frameworks: Create estimation methodologies (T-shirt sizing), chargeback models, and pricing strategies.
• Governance: Design steering committees, PMO models, and service review boards.
• Tech Leadership: Define test automation architecture using UiPath Test Cloud, Selenium, Playwright, or similar tools.

• Change Management: Lead launch planning and CoE adoption strategies across the enterprise.

   

Required Skills & Experience

• 12-15+ years in QA/Testing with 5+ years specifically in CoE design or transformation.
• UiPath Ecosystem: Deep knowledge of UiPath and process automation is a must.
• Methodologies: Expert in Agile, DevOps, Shift-Left testing, and CI/CD practices.
• Stakeholder Management: Proven experience engaging C-suite executives and facilitating high-level workshops.
• Automation Expertise: Hands-on experience with at least one leading platform (UiPath, Selenium, Tosca).

• Analytical Skills: Experience with capacity planning, demand management, and KPI Dashboards.

   

Preferred Qualifications:

• Previous experience as a CoE Head, Director, or QA Transformation Lead.
• Consulting background (Big 4 or boutique firms).
• Industry vertical expertise (BFSI, Healthcare, or Manufacturing).

• PMP or SAFe certifications.

   

What We Offer

• Cutting-edge AI: Work with the latest in Agentic Automation and AI technologies.
• Empowerment: A culture of ownership and bold ideas.
• Benefits:
  • Comprehensive Health, Dental, and Vision Insurance.
  • 401(K) & Life Insurance
  • Unlimited PTO / Flexible vacation policy.
  • Monthly cell phone and internet stipend.

We are a media buying agency

Responsibilities

Facebook advertising accounts:

• Creation, warm-up, and management of Facebook advertising accounts (up to 10 simultaneously)
• Setup of Business Manager, ad accounts, and pixels
• Creation of System User Token and developer accounts for integrating spend data into dashboards
• Work with anti-detect browsers and proxies
• Processing account setup requests: vertical, time zone, number of accounts, dashboard tokens
• Monitoring account status and resolving technical issues
• Setup turnaround time — 1–2 working days

Operational support:

• Assisting the Operations Manager with daily tasks
• Collecting ad spend data and calculating top-ups
• Processing payments via international payment tools
• Communication with the UA Manager: gathering information on accounts, spend, and top-ups
• Working with Notion, Slack, Google Sheets, Miro, ChatGPT, Claude

Expectations

• Experience in warming up and managing Facebook accounts
• Understanding of how Facebook Business Manager works
• Experience with anti-detect browsers (Octo Browser, Dolphin Anty, AdsPower, or similar)
• Experience working with both white and non-standard advertising verticals
• Ability to create System User Tokens and set up integrations via Facebook API
• Experience using AI tools (ChatGPT, Claude) in daily tasks
• Analytical mindset, ability to work with numbers and structure data
• Proactive approach — able to figure things out independently without step-by-step instructions
• Fast response time and ability to meet deadlines
   

Conditions

• Fully remote, 5/2 schedule without strict time tracking
• Salary in EUR
• Regular salary reviews and internal growth opportunities
• Contract via FOP / ICA
• 28 calendar days of paid leave + sick days
• Tax compensation up to 6%
• 2 paid sessions with a psychologist per year
• Corporate English, internal meetups and conferences