Jobs at Djinni

Ready to level up your career?

Playtech‘s POP (Playtech Open Platform) Team is looking for a proactive Product Operations Engineer Intern with strong investigation skills.

Your influential mission. You will...

• Process internal and external customers' requests and issues
• Make investigation of user complaints by application logs analysis and finding solution based on existing documentation
• Collaborate with partners and stakeholders through ticket systems and emails
• Apply application configuration changes
• Support deployment, verification and testing processes

Components for success. You...

• Have technical education and mindset with attention to details
• Possess intermediate or higher proficiency in English, both written and spoken
• Demonstrate clear and well‑structured verbal and written communication
• Are able to analyze application and system logs
• Bring strong troubleshooting and investigation skills
• Have a basic understanding of network communications and protocols, including HTTP(S), TCP/IP, DNS, firewalls, and load balancing

You'll get extra points for...

• Experience with visualization tools such as Kibana and Grafana
• Familiarity with Linux command line interface
• Experience in L2 production application support
• Experience with CI/CD tools and processes, including Git, Jenkins, Argo CD
• Programming/scripting on one of programming languages

Thrive in a culture that values...

• Possibility to work with a product company
• Personalised professional growth
• Warm and friendly attitude to every specialist
• Educational possibilities
• Competitive salary and benefits
• Medical insurance
• Fully-equipped cosy office space located in the city centre (Gulliver, “Palats Sportu” metro station)
• Paid vacation days, sick leaves and national holidays
• Corporate events and team buildings

POP (Playtech Open Platform) TEAM

Playtech Open Platform provides a unified network and API for communication with the Playtech infrastructure, enabling client-side implementation by independent developers. It is an adapter between systems, and it can deliver a more accessible and seamless integration between gaming provider services and operator systems.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

ZentixSoft is looking for a Senior AQA Engineer (Automation & API) 🚀
 

At ZentixSoft, we live by the “People over processes” principle—and we actually mean it. We truly care about our team, which is why we offer:
 💸 Salary Review: A structured system of compensation reviews aligned with your engineering growth. 
 🦾 Trust and Transparency: Zero micromanagement and no invasive time-trackers—we fully trust your expertise. 
⚖️ Work-Life Balance: No senseless overtime.
 

If you are ready to drive software quality on complex products and level up your career with us, here is what our perfect match looks like:

1️⃣ Timezone Alignment: To ensure smooth collaboration with the client, we work on a flexible schedule with a mandatory overlap until 3:00 PM EST (which is evening time, up to 10:00/11:00 PM, for Ukraine/EET). 
2️⃣ Your Background: You have 5+ years of commercial QA experience with a heavy focus on test automation (UI, API, and Data validation). 
3️⃣ Test Design & Databases: Solid understanding of QA methodologies and strong SQL skills for deep data validation.
4️⃣ Cloud & CI/CD: Hands-on experience with cloud platforms (preferably AWS) and integrating automated tests into CI/CD pipelines. 
5️⃣ Nice to Have: QA certifications (like ISTQB) and experience with AI-driven testing tools and practices. 🤖
 

If you feel like you are ready for this challenge and this vibe is all about you, we are looking forward to your resume! 📂

We’re looking for a motivated QA Junior to join our QA team at ODDITY and work on a global e-commerce platform used by real customers every day.

This role is a good fit for someone at the beginning of their QA career who is curious, detail-oriented, comfortable asking questions, and excited to grow fast in a product environment.
 

About the Project 🚀

ODDITY is a leading beauty-tech company powered by advanced technology, data, and a highly customized e-commerce platform. We work with complex user flows, checkout logic, promotions, integrations, and customer-facing features where quality has a direct business impact.

You’ll be part of a team that tests real product changes, catches issues before they reach users, and helps improve the experience across our online store.
 

What We’re Looking For 🔎

• Strong English communication skills: you’ll work with international teams daily
• Basic understanding of manual QA: test cases, bug reports, exploratory testing, regression testing
• High attention to detail and ability to notice small inconsistencies
• Motivation to learn quickly, ask questions, and improve every week
• Basic understanding of web applications and client-server logic
• Familiarity with Chrome DevTools, Jira/Confluence, Slack
• Basic SQL knowledge
• Understanding of API testing basics, Postman experience is a plus
• Practical experience using AI tools in daily work or learning, such as ChatGPT, Claude, Gemini, Perplexity, or similar
 

AI Requirement 🤖

We expect you to actively use AI as part of your QA workflow.

You don’t need to be an AI expert, but you should be comfortable using AI tools to:

• Clarify technical concepts
• Improve bug reports and test cases
• Generate test ideas and edge cases
• Analyze requirements
• Speed up learning and daily QA routines
• Check your own work before sending it to the team

We’re looking for someone who treats AI as a working tool, not as a buzzword.
 

Nice to Have ✨

• Any experience with e-commerce projects
• Completed QA courses or bootcamps
• Basic knowledge of Magento, Shopify, or similar platforms
• Experience testing checkout, payments, promotions, or user accounts
• Git basics
• Experience with mobile web testing
 

What You’ll Do 🛠️

• Test new features on development and staging environments
• Report bugs, edge cases, UI/UX issues, and unexpected behavior
• Write and update test cases and checklists
• Perform regression and exploratory testing
• Work closely with developers, product managers, and senior QA engineers
• Use AI tools to improve test coverage, documentation, and your own learning process
• Grow into a stronger QA engineer through real product work and feedback
 

We Offer 💼

• Work on interesting and complex e-commerce projects
• Opportunity for professional growth and mentorship
• Competitive salary based on skills and potential
• Remote work or office in Kyiv
• Paid vacation and sick leave
• Medical insurance
• Sports compensation
• English lessons
 

You don’t need years of experience. We care more about your mindset, communication, attention to detail, and ability to learn fast.

If you’re motivated to grow in QA, comfortable working with AI tools, and want to be part of a high-impact global product, let’s talk.

Наш клієнт міжнародна онлайн-геймінг компанія, яка створює захопливий користувацький досвід та інноваційні ігрові продукти для глобальної аудиторії.
 

Ідеально для тих, хто прагне:

• Будувати та розвивати довгострокові відносини з VIP-клієнтами;
• Працювати з VIP-клієнтською базою та сприяти зростанню її активності;
• Забезпечувати персоналізований і якісний клієнтський досвід;
• Впливати на залученість, утримання, лояльність та активність клієнтів;
• Розуміти поведінку гравців і знаходити можливості для зростання;
• Працювати з клієнтськими інсайтами для покращення VIP-досвіду;
• Взаємодіяти з кросфункціональними командами в динамічному iGaming-середовищі;
• Долучатися до розвитку бізнесу та запуску нових ринків.
   

Досвід, який стане твоєю перевагою:

• 2 роки досвіду в Account Management, VIP Management, Customer Success, Retention, Sales або схожих клієнтських ролях;
• Досвід в iGaming або розуміння клієнтського retention, lifecycle management та поведінки VIP-гравців;
• Вміння одночасно вести кількох VIP-клієнтів, працювати з даними клієнтської активності та діяти на основі інсайтів;
• Англійська на рівні Upper-Intermediate або вище та вільне володіння українською.
   

Ми цінуємо:

• Клієнтоорієнтованість і вміння будувати довіру з клієнтами;
• Сильні комунікаційні, переговорні та relationship-building навички;
• Проактивність, самостійність і фокус на результат;
• Відповідальність та ownership у роботі з клієнтами;
• Емоційну стійкість і здатність залишатися спокійним у нестандартних ситуаціях;
• Гнучкість і готовність працювати в динамічному середовищі, зокрема реагувати на термінові запити VIP-клієнтів поза стандартним графіком, коли це необхідно.
   

Долучайся — і нехай твоя історія зростання розпочнеться.

English version:
 

Our client is an international online gaming company focused on delivering engaging and innovative gaming experiences, leveraging modern technologies to provide high-quality products and services for a global audience.
 

Perfect for those who aim to:

• Build and develop long-term relationships with VIP clients;
• Manage and grow a portfolio of high-value users;
• Deliver a personalised, high-touch client experience;
• Drive client engagement, retention, loyalty, and activity;
• Understand player behaviour and identify opportunities for growth;
• Work with client insights to improve the VIP experience;
• Collaborate with cross-functional teams in a dynamic iGaming environment;
• Contribute to business expansion and the development of new markets.
   

Experience you’ll need to bring:

• 2 years of experience in Account Management, VIP Management, Customer Success, Retention, Sales, or similar roles;
• Experience in iGaming or understanding of client retention, lifecycle management, and VIP player behaviour;
• Ability to manage several VIP clients simultaneously, work with client activity data, and act on insights;
• Upper-Intermediate or higher English level and fluent Ukrainian.
   

It’s a perfect match if you have those personal features:

• Customer-centric mindset and ability to build trust with clients;
• Strong communication, negotiation, and relationship-building skills;
• Proactive, self-driven, and results-oriented approach;
• Strong sense of ownership and responsibility;
• Emotional intelligence, resilience, and ability to stay calm in non-standard situations;
• Flexibility and readiness to work in a dynamic environment, including occasional urgent client requests outside standard working hours.
   

Apply, and let your growth journey begin.

Ajax Systems, an international tech company and the largest manufacturer of security systems in Europe.

We are looking for a new team member to join our System Devisions as a Business Analyst.

The System Division develops the Ajax software ecosystem — including OS Malevich, the Video Management System, cloud infrastructure, and client applications. The team ensures the stable operation of all system components as a unified digital platform.

Video business part is rapidly growing.  This is a great opportunity to join video team.

Requirements:

• 3+ years of experience as a  Business/System Analyst in software companies;
• Upper-intermediate or Advanced English, strong communication skills;
• Strong analytical skills;
• Experience in collection and elaboration of requirements;
• Experience in creating business requirements, specifications, use cases, user stories, acceptance criteria in a clear and concise form;
• Experience in writing technical documentation, creation of system diagrams, wireframes, and prototypes;
• Basic knowledge of software architecture and microservices;
• Advanced knowledge of IP protocol stack, REST API design, integration protocols and data formats;
• Understanding of web and mobile application development processes;
• Self-motivated, well-organized and have strong innovation and facilitation skills.

Preferred Skills:

• Good knowledge of Atlassian stack (Jira, Confluence) and Figma/Sketch/Balsamiq (or similar);
• Knowledge of multiple functional areas such as product management, engineering, UX/UI, customer support, marketing;
• Pre-sale experience;
• Experience in video related features/products will be a plus.

Responsibilities:

• Create and maintain clear and concise business requirements, specifications, use cases, user stories, and acceptance criteria;
• Support the creation of technical documentation, system diagrams, wireframes, and prototypes;
• Collaborate with cross-functional teams to ensure the accurate interpretation and implementation of business requirements;
• Participate in the development and enhancement of Ajax Video;
• Continuously improve processes and propose innovative solutions to business challenges;
• Performing analysis of competitors;
• Check that new requests don’t break anything in the existing product and compliant with the main product goals;
• Aid in testing of a product.

We offer:

• The opportunity to suggest and implement your own ideas that directly influence the product and its mass production;
• A place in a fast-growing company with a motivated and professional team;
• Competitive salary;
• Medical insurance;
• Corporate English classes;
• The opportunity to participate in Ajax’s internal beta-testing program for security systems;
• Discounts from partner companies;

• Discounts on Ajax products.

   

Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.

We are looking for a proactive Integrator with analytical skills to join our team. The ideal candidate will serve as the technical backbone of our affiliate operations, ensuring smooth integrations and optimal performance.

HOW YOU WILL MAKE AN IMPACT

• Respond promptly to requests from the team or partners regarding technical issues.
• Technical integration of new affiliates, including working with commissions, links, and postbacks.
• Test links and ensure the proper functioning of the system.
• Tracking the conversion rates.
• Ensure timely and accurate data entry into inner systems.
• Management of the technical side of launching new sources

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• English B2-С1.
• Ability to respond quickly to requests from the team or partners regarding technical issues.
• Experience with the Affilka platform will be a big plus.
• Basic knowledge of iGaming industry metrics and traffic analysis.
• Analytical skills with the ability to process large amounts of information.
• Ability to manage priorities and tasks in a fast-paced environment.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

WHO WE ARE 💫

Hi, we’re BetCare.

Our company specializes in multilingual customer care where we put heavy focus on sales, conversion, and customer reactivation strategies. Our clients are primarily from Europe, Canada, and Australia, so we operate in licensed markets globally.

Our team members’ strongest skills are Positive Language, Care and Sales. Our approach to every contact is to provide an excellent service experience in order to open up the customer to a sale.

WHO WE ARE LOOKING FOR 😎

We are looking for a Shift Supervisor with at least one year of experience in a similar role and a minimum of Upper-intermediate English proficiency to join our international team and contribute to our diverse workplace

In this role, you will oversee our customer support team during the shift, guide and mentor the team, and work closely with high-level customer support inquiries.

We don't care about your background - you are yours, as they say - though this position has its requirements and ground rules: you have to be a personable and reliable team player with a customer service mindset, ability to multitask and think on your feet whilst calmly handling customer and team inquiries with a smile.

We value: respect, transparency, commitment, responsibility, attention to detail, fun.
We despise: dishonesty in any form, exaggerated snobbism, unprofessional work ethics.

MAIN RESPONSIBILITIES 🦾

• Email processing
• Providing guidance to agents during the shift on customer-related cases
• Consulting with the team on complex or unusual cases
• Managing the break schedule for agents during the shift
• Communicating brand-related updates to the team (via Slack, Zendesk)

• Chat, document and payment processing when required (not daily)

   

A FEW MUSTS ❗

• Have at least one year of experience in the IGaming industry in roles such as Senior Customer Support, Shift Supervisor or Team Leader.
• Experience with SoftSwiss and/or TMA platforms and proficiency in chat and email support. 
• Strong understanding of customer service principles.
• Be fluent in written and spoken English (this is the official office language).
• Be interested in learning about iGaming and increasing your tech knowledge.
• Be happy to work different shifts: our Customer Services Department is open 24/7 (be ready to have 2-night shifts from 5 weekly.

WHAT WE OFFER 💎

• Fully remote work. In case you are Lviv based - ability to attend the office (which is absolutely pet friendly 🐶).
• Extensive training program, which will help you to learn a new field and best practices. (It is fully paid after successful completion).
• Diverse paid times off: Vacation, Recreation days, Birthday off, Sick leaves.
• Presents and bonuses from the company.

Can you relate to this? If your answer is "Hell Yes", contact us here!

Dwarf Engineering is a Ukrainian product & engineering company shaping the future of DefenseTech.
We create game-changing tech solutions that ease the work and save the lives of the Defense Forces of Ukraine, giving them the advantage they need.
Our mission is to make advanced defense technologies accessible and to deliver them faster where they matter most.

We are looking for a Python Fullstack Engineer to join our dynamic team! This is not a typical web-stack role. You will be responsible for designing, building, and owning the complete, end-to-end solution from our high-performance cloud services (FastAPI) to a new, cross-platform desktop application (PyQt/PySide).
If you are a backend specialist who is ready to build a complete product from the database to the user’s desktop, we want to hear from you!

If it sounds like you:

• You are passionate about writing clean, maintainable, and production-grade code across the entire stack;
• You have a strong fullstack mindset, with the ability to design and implement complete software solutions from the database to the UI;
• You are a proactive problem-solver with a deep respect for reliability and best practices;
• You are excited to own and master both sides of the stack: building robust backends (FastAPI) and leading the development of a new desktop client (PyQt/PySide).

Requirements/Hard Skills:

• 3-4+ years of experience as a FullStack Python Engineer, with a primary focus on backend development and an interest or experience in desktop application development;
• Strong proficiency in Python, with hands-on experience building and maintaining services using FastAPI;
• Deep understanding of REST API design, business logic implementation, and integration between system components;
• Experience working with relational databases (PostgreSQL preferred), ORM frameworks (e.g., SQLAlchemy), and migration tools (e.g., Alembic);
• Practical experience with Docker for containerizing services during development and production deployment;
• Experience or familiarity with CI/CD processes (GitLab, Azure DevOps) — from test automation to continuous deployment;
• Ability to design and deliver end-to-end solutions, from backend architecture to user-facing functionality;
• Experience or strong interest in building desktop applications using PyQt / PySide, including packaging and interaction with local hardware.
• [Nice to Have]: C++ literacy, Embedded Linux, custom OS images, or Raspberry Pi.

Responsibilities:

• Own and architect the complete end-to-end solution, ensuring seamless integration between cloud services, APIs, and the desktop client;
• Lead the development and implementation of a new, cross-platform Python/PyQt desktop application designed to interact with both backend APIs and local hardware devices;
• Develop, maintain, and scale high-performance backend services using FastAPI and PostgreSQL;
• Design, implement, and document robust REST APIs, complex business logic, and service integrations;
• Take full ownership of database design, creating and managing data models and schema migrations using SQLAlchemy and Alembic;
• Containerize services using Docker and manage the build/deployment environments;
• Apply and champion observability and reliability best practices across the full stack, including structured logging, metrics monitoring, and robust error handling;
• Maintain and continuously improve CI/CD pipelines (e.g., GitLab, Azure DevOps) to ensure efficient and reliable build, test, and release automation.

What we offer:

• Work for Ukraine’s victory at Defense Tech company, where your work directly contributes to strengthening our country’s defense capabilities and achieving victory;
• We guarantee full official employment from day one;
• Reservation of employees from day one, subject to relevant documents;
• Flexible schedule, you can begin your workday anytime up to 12:00 PM, finishing accordingly (8 working hours + 1 hour lunch) with 1 day of work from home per week;
• You will receive a full technical setup and height-adjustable desks;
• Our office is located in Kyiv (left bank).

Join us if you want your work to have a real impact!

Are you looking to start a career in IT? Do you enjoy searching for and finding information from different sources? Would you like to use and maintain your English skills at work? Then we have an opportunity for you! 

The international IT company Intetics is looking for a Data Processing Specialist to join our team. 

The role involves manually entering and updating information in a database for a mobile app that helps users search for and compare parking options in cities across the US and Europe. If you're interested in launching your IT career and contributing to a useful product, don’t miss this chance! We work on many exciting projects and are confident we can find the best fit for your skills and interests. 

Responsibilities: 

• Analyzing and entering data from various sources (e.g., photos, websites, client-provided materials) 
• Updating and maintaining the client database 
• Performing internal quality control of completed work 
  
  Requirements
•  
• Higher education or students in their final year with availability for full-time work 
• English proficiency (Intermediate and higher) 
• Knowledge of additional languages is a plus 
• Logical thinking and the ability to make quick, practical decisions 
• Good typing speed and accuracy 

Benefits

• A supportive team of talented professionals − great to work with and fun to relax with 
• Full English language course 
• Flexible work schedule 
• Comfortable office space with areas to work and unwind 
• Paid vacation 

SKELAR is a venture builder that creates international IT companies according to venture capital investment guidelines. Together with our co-founders, we assemble solid and efficient teams to launch tech businesses that will succeed globally.

We’re looking for a Product Manager for our partner company, Duomo.

Duomo is an app rooted in Christian values, helping people turn Scripture into daily habits and inner peace. We’re building a leading church-tech product for people seeking spiritual renewal.

To achieve this ambitious goal, we’re looking for a Middle Product Manager who will take real ownership of how Duomo evolves and how users experience the product.

What you’ll be responsible for

As our first PM, you will report directly to the Product Lead and:

• Own product areas end-to-end: problem discovery → solution → delivery → outcome.
• Drive the product development plan, balancing quick wins and long-term bets.
• Improve key product metrics (activation, engagement, LTV) through experiments and iteration.
• Translate user needs and insights into clear product goals and measurable outcomes.
• Work closely with Design, Engineering, and Content to turn ideas into business impact.

What we’re looking for:

• 3+ years of experience working as a Product Manager on a B2C product.
• You can break down a vague vision ("make the app more engaging") into a series of testable, measurable hypotheses.
• Before shipping anything, you understand what user behavior you’re aiming to change and how that change impacts key metrics like LTV, activation, or retention.
• Outcome-driven, not output-driven: You feel a physical itch when you see a feature shipped that doesn't move a metric or has a clear hypothesis.
• You thrive in an fast-paced environment with speed, ambiguity, and responsibility.

What will help you succeed in this role?

• You measure success by what changes for users and the business.
• You ask “what problem are we solving?” before building anything.
• You’re comfortable challenging ideas and proposing better alternatives.
• You can execute without heavy processes, but know when structure is needed.
• You’re hungry to grow and continuously improve as a PM.

Why Duomo

• You’ll work on a product with a clear mission and real values.
• You’ll help us transition from a content-rich app into a truly connected spiritual platform.
• You’ll be early enough to influence how product is done at Duomo long-term.

What we offer:

• Competitive salary;
• Significant impact on a rapidly growing business and contribution to how it shapes up;
• Ample career opportunities for ambitious growth and development;
• A possibility to attend internal, external courses, seminars and the access to a corporate library;
• Comfortable working environment. We provide all necessary work equipment for your role and serve complimentary breakfasts, lunches, and snacks in the office;
• 20 days of paid vacation, medical insurance and a variety of sports activities available for employees inside and outside the office.

Let's build the next big everything together!

About Product
 

VyOS is an open-source network operating system that provides an all-in-one platform for network management. Built on Linux, VyOS integrates powerful routing, firewall, VPN, and network services into a unified system. Unlike traditional networking hardware, VyOS can be deployed on a wide range of platforms, from physical routers and cloud environments to virtual machines, giving users flexibility and control over their network infrastructure.

The key strength of VyOS lies in its comprehensive feature set. It supports dynamic routing protocols (BGP, OSPF, RIP), multiple VPN types (IPsec, OpenVPN, WireGuard), firewall rules, traffic shaping, and more - all configured through a unified command-line interface (CLI) familiar to network engineers. Its ability to scale across various environments makes it popular with organizations seeking open-source networking solutions.

 

Job description
 

The Development Manager at VyOS is responsible for ensuring the effective execution of software development initiatives. This role focuses on translating technical product requirements into actionable plans, coordinating development activities, and ensuring timely and high-quality delivery.

 

Responsibilities
 

• Lead and mentor the Development teams.
• Translate product requirements into engineering-internal development plans, task breakdowns, and backlog commitments, and ensure proper execution.
• Management of bug triage and feature requests processes.
• Ensure development work aligns with priorities defined by product management.
• Track progress of tasks, epics, and releases, ensuring deadlines are met.
• Identify blockers and ensure their timely resolution.
• Provide regular updates on development status, risks, and timelines.
• Ensure quality standards are met before release.
• Coordinate work with the engineering: development, QA, and technical documentation across the team.
• Manage the QA function for products.
• Maintain development processes and improve execution efficiency.
• Define and enforce best practices for coding, testing, and deployment.
• Owns, maintains a backlog, and ensure is clean, actionable, and up to date.
• Ensure the maintenance of team capacity, workload balance, engagement, and performance standards! And manage human resources to ensure they match the company’s needs.
• Maintain a high level of engagement in the development department.
• Ensure engineering deliverables meet release readiness criteria defined by the Senior Program Manager.
• Ensure development compliance with applicable certification criteria.
• Owns vulnerability response, security testing, and product security posture processes.
• Measure technical debt, report, and take actions to reduce it.
• Participate in the budgeting process.
• Maintain the technical requests escalation management process.
• Execution of the release process.
• Owns DevOps/Release Engineering: CI/CD pipelines, build systems, release tooling, and infrastructure-as-code.
• Sets technical standards for community contributions.

Requirements
 

Skills
 

• Strong leadership and management capabilities.
• Proficiency in development methodologies and practices.
• Excellent problem-solving and risk-management skills.
• Excellent written and verbal communication skills.
• Knowledge of software planning, development, debugging, and quality assurance processes.
• Ability to optimize workflows and enhance team productivity.
   

Experience
 

• 5+ years of hands-on experience as a Development Manager or equivalent, with proven ownership of software development cycles, releases, and team management.
• Experience leading distributed teams in a fully remote environment.
• Experience with overseeing debugging, bug resolution, and quality assurance.
• Background in networking, infrastructure, or cloud-based development is a must.
• Hands-on experience with development processes' certification is a must.
• Experience in open-source or open-core environments.
• Experience in automation, AI, and task setting for Infrastructure, and Jira automation.
   

Work Conditions and Compensation
 

Fully Remote Work: This 100% remote position allows you to work anywhere.

Flexible Work Schedule: We offer a flexible work schedule that allows you to manage your time while ensuring effective collaboration across our globally distributed teams. The official workday starts between 8 AM and 11 AM (employee local time) and ends between 5 PM and 8 PM (employee local time). While flexibility is encouraged, occasional work outside typical hours may be required to align with colleagues in different time zones. Open communication and availability for cross-time-zone meetings are essential for seamless teamwork.

Time Tracking: Employees are required to use time tracker software to monitor working hours and productivity.

Vacation: Enjoy 20 days of annual paid vacation

National Holidays: You are entitled to up to 10 days of paid leave for recognized national holidays.

Sick Leave:  is provided in accordance with company policy

 

About VyOS Networks
 

VyOS Networks is a company dedicated to creating cutting-edge, open-source network solutions that empower organizations to manage their networks with flexibility and control. As the company behind the VyOS network operating system, we are committed to delivering a robust, scalable, and secure platform that meets the diverse needs of businesses, service providers, and network professionals worldwide.

At VyOS Networks, our work goes beyond just providing technology - we’re shaping the future of networking with a global, community-driven project. We foster an environment where talented individuals come together to solve complex networking challenges, while continuously improving both our products and ourselves.

Our Mission
 

Powering a connected world, engineering for the future.

We believe that the future of networking lies in open collaboration, continuous innovation, and delivering solutions that keep the world connected, efficiently and securely.

Our Core Values
 

Our values define who we are as a team and how we approach our work every day:

• Respect: We believe in fostering a respectful environment where we value each other's perspectives and contributions. We maintain a deep respect for our colleagues, our open-source community, and our clients, ensuring that all interactions are guided by understanding, professionalism, and empathy.
• Responsibility: Trust is the foundation of our success. We hold ourselves to the highest standards of honesty, dependability, and accountability. Whether delivering on a commitment to a client or collaborating with a team member, we take responsibility for our actions and their impact.
• Improvement: We are driven by a relentless desire to improve - ourselves, our products, and the world of networking. Continuous learning, innovation, and refining our processes are key to pushing the boundaries of what’s possible.
• Contentment: At VyOS Networks, we believe that work should inspire and fulfill. We create an environment where people are excited to collaborate, share ideas, and find joy in solving real-world problems. We aim to inspire others while finding inspiration in the work we do.

We are looking for a highly organized, customer-focused Support Representative / Client Success Coordinator to become the communication hub between our customers, technicians, office staff, and suppliers.

This is an excellent opportunity for someone who enjoys helping people, multitasking, and keeping operations running smoothly.

Key Responsibilities

Customer Communication

• Answer incoming phone calls professionally.
• Respond to customer inquiries promptly and courteously.
• Schedule appointments and service visits.
• Confirm appointments with customers.
• Notify customers when technicians are on the way.
• Follow up after completed jobs to ensure customer satisfaction.
• Handle customer concerns professionally and escalate when necessary.

Dispatch Coordination

• Coordinate daily technician schedules.
• Dispatch technicians to service appointments.
• Monitor technician progress throughout the day.
• Inform customers of arrival times and schedule changes.
• Reschedule appointments when necessary.
• Coordinate emergency service calls.

CRM & Data Management

Maintain accurate records by updating:

• CRM
• Google Sheets
• Customer information
• Job status
• Appointment schedules
• Estimates
• Work orders
• Technician notes
• Payment status
• Supplier information

Attention to detail is essential.

Supplier Communication

Communicate with suppliers regarding:

• Glass orders
• Hardware availability
• Material lead times
• Delivery schedules
• Product pricing
• Purchase orders
• Order tracking

Follow up to ensure materials arrive on time for scheduled installations.

Administrative Support

Assist with:

• Creating work orders
• Updating job notes
• Organizing digital documents
• Tracking outstanding estimates
• Monitoring customer follow-ups
• Supporting the sales and operations teams
• Maintaining organized electronic records

Daily Responsibilities

• Answer incoming calls.
• Make outbound customer calls.
• Dispatch technicians.
• Update CRM.
• Update Google Sheets.
• Communicate with suppliers.
• Coordinate deliveries.
• Confirm appointments.
• Notify customers when technicians are en route.
• Follow up on completed projects.
• Assist with scheduling changes.
• Keep management informed of any issues affecting customer satisfaction.

Bitmedia Labs is an international product company founded in 2014. Today, we’re a team of 150+ specialists working globally, building products used by millions worldwide.

Our work spans two core areas:
• Game Development — browser-first games for global audiences, centered on reward-driven progression and long-term engagement.
• Digital Advertising — high-performance advertising and affiliate platforms across Web2 and Web3 markets.

We believe great products are built by people who take ownership — shaping direction, making decisions, and seeing their work turn into real impact. Now, we’re looking for a Junior Game Designer to join the team and help us move our products forward.

Responsibilities:
• Work with CRM systems and manage game events;
• Calculate the economic model in the game (expenditure and income of the game currency, complexity curve);
• Formalize and document the design to communicate it to the project teams;
• Manage regular LiveOps Activities;
• Conduct quality control for assigned tasks.

Requirements:
• 1+ years of proven experience in a similar position;
• Basic knowledge of game design (gameplay, player psychology, game mechanics) and UX principles;
• Understanding of in-game economy and balance, player types, mathematics, and probability theory;
• Analytical and formal thinking, able to break problems down into their key variables and identify the relations between them;
• English level — Intermediate +;
• Passion for games.

Nice to have:
• Proficiency with Google Sheets and Excel;
• Interest in blockchain and cryptocurrency;
• Work experience with shipped products;
• Understanding product LiveOps cycles.

Hiring process:
• Intro call with a Recruiter — Interview with the Hiring team — Сollection of recommendations — Offer.

Why join Bitmedia Labs?
We care about what we build — and about the people who build it. Our teams work closely together, share responsibility for the product, and support each other in everyday challenges.

As part of the team, you’ll have:
• Professional growth through products operating at global scale;
• The opportunity to experiment, bring ideas to life, and influence product decisions;
• Collaboration with strong, experienced teammates who value quality and teamwork.

We also support you with:
• Flexible schedule and the option to work remotely or from our hubs in Kyiv, Warsaw, and Berlin;
• Competitive compensation, regular performance reviews, paid vacation, sick leave, and public holidays;
• Modern Apple equipment and thoughtful corporate gifts for holidays and personal milestones;
• Support for your growth: courses, workshops, and conferences.

Through our charity foundation Bit Spilka, led by volunteers from our team, we support the military, medics, and civilians across Ukraine — delivering over $500,000 in aid to date. Here your work also drives social impact, and you can also join our volunteer initiatives.

If this resonates with you — send your CV and join us.
Let’s foster the world together!

We are looking for a Product Manager to join our product team and take ownership of our CRM ecosystem. In this role, you will define the CRM product vision, shape the long-term strategy, and deliver scalable solutions that drive operational excellence, improve customer experience, and support business growth.

You will work closely with Customer Support, Risk & Dealing, Business Development teams to design scalable processes, automate workflows, integrate external services, and enhance interactions with customers and partners. This is a high-impact product role combining strategic ownership, discovery, and hands-on execution across multiple business domains.

Responsibilities

Product Ownership & Roadmap:

• Own and manage the CRM product roadmap, ensuring it supports business priorities and operational needs
• Define product goals, prioritize initiatives, and deliver solutions that create measurable business impact
• Translate business needs into clear product requirements and actionable tasks for development
• Define and track key product metrics to evaluate performance and identify improvement opportunities

CRM Improvement & Process Optimization:

• Improve and develop CRM workflows for Customer Support, Risk & Dealing, and Business Development teams
• Analyze existing processes and identify opportunities to simplify, automate, and improve efficiency
• Collect and structure requirements from stakeholders
• Coordinate changes across teams and ensure smooth implementation of new features and processes

Automation & Integrations:

• Support automation of CRM processes to reduce manual work and improve operational efficiency
• Work on integration of external services and tools to improve CRM functionality and data flow
• Participate in implementing AI-based solutions to improve support and internal workflow

Cross-Functional Collaboration:

• Work closely with Engineering and business teams to deliver CRM improvements
• Align priorities with stakeholders and ensure clear communication across teams
• Participate in product discovery to understand user needs, pain points, and improvement opportunities

Requirements

• Proven experience as a Product Manager with a focus on CRM systems, internal platforms, operational tools, or workflow automation products
• Strong understanding of CRM systems, product architecture, and scalable system design principles
• Experience defining product strategy, roadmaps, and prioritization frameworks based on business impact
• Strong experience in product discovery, requirements gathering, and solution design
• Ability to work with data, metrics, and analytics to drive decision-making and measure success
• Experience working with APIs, integrations, and external systems
• Strong analytical thinking and structured problem-solving skills
• Excellent communication and stakeholder management abilities
• Experience in automation and workflow optimization is a plus
• Experience with AI-driven solutions or intelligent automation is a plus

• Bachelor’s degree in Finance, Economics, Computer Science, Engineering, or a related field

   

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a Flutter Developer with 3+ years of commercial experience to work on a mobile application in the medical / healthcare domain. The project has an existing codebase, feature-based architecture, REST API integrations, authentication, localization, health-related integrations, maps, and data visualization.

We need a developer who is confident working with Flutter, maintaining and extending an existing app, understanding architecture, state management, navigation, and Android/iOS platform integrations. It is important that the candidate can identify problematic areas in the codebase, analyze the root causes of technical or product issues, and suggest effective solutions.

The candidate should know and be able to work with:

• Flutter / Dart
• BLoC / Cubit
• REST API / Dio / interceptors
• Authentication / token-based sessions/token refresh
• Local storage: Hive / SharedPreferences / Secure Storage
• Navigation: Navigator / GoRouter / protected routing/redirects
• Localization / Easy Localization / multilingual UI
• Connectivity handling
• Permissions: camera, files, location
• Biometric authentication
• HealthKit / Health Connect basics
• File upload/download
• PDF handling
• Maps/geolocation / Google Maps
• Charts/data visualization
• Custom UI components
• Debugging existing code
• Android / iOS build basics
• Working with existing legacy code