Jobs at Djinni

Trinetix is looking for a skilled Sales Support Specialist (Administrator). 

Join our team and collaborate with a leader in global connectivity with over 30 years of experience operating one of the world’s most reliable Internet backbones. Backed by Polhem Infra, the company delivers high-performance network infrastructure across 129 countries, supporting more than 2,900 customers worldwide. 

At Trinetix, our business unit partners with leading global organizations to empower sales teams and enhance customer experience. By providing administrative and operational support across pre-sales and post-sales processes, we enable account managers and sales representatives to focus on what they do best - building relationships and driving business growth. 

This is a unique opportunity to contribute to an organization shaping the future of digital communication, while being part of a team that strengthens collaboration, ensures data accuracy, and streamlines workflows across international markets. 

Join us and grow your career in a dynamic international environment. 

Requirements 

• 3–5 years of business experience in a sales support or administrative role 
• Experience with CRM systems (Salesforce required) 
• Proficiency in MS Excel 
• Strong communication skills and fluency in English (spoken and written) 
• Ability to collaborate with internal teams (Solution Engineering, Procurement, Product Management, Pricing Desk) 
• Experience in data entry and quality assurance 

Nice-to-haves 

• Telecom industry experience 
• University degree 

Core Responsibilities 

• Provide administrative support to account managers and sales teams 
• Ensure accuracy of customer order data for Billing, Delivery, and other departments 
• Manage billing profile changes, novations, credit notes, and site code updates 
• Validate invoice dates and billing amounts 
• Support internal projects requiring sales administration expertise 

Expected Qualifications 

• Take ownership of administrative processes that impact sales operations 
• Deliver accurate and timely support to ensure smooth execution of customer orders 
• Solve complex administrative challenges and contribute to process improvements 
• Make sound decisions independently while collaborating across teams and geographies 
• Drive efficiency by introducing new tools, workflows, or practices 

Join us in shaping the future of work.

Spacebring is a Ukrainian product company backed by Google. It transforms coworking space operations by eliminating bottlenecks, automating bookings, billing, and daily tasks. Today, Spacebring powers hundreds of spaces across 55+ countries — including well-known names like Kooperativ, Creative States, Diia Business, Google for Startups, Impact Hub, and many more.

We are looking for a skilled junior software engineer to work with our product team. A passion for programming and excellent problem-solving skills are a must.

Our tech stack: stackshare.io/spacebring/spacebring

Required

• 1+ year of experience with JavaScript, Node.js.
• Experience with React.
• Good problem-solving skills.
• Good knowledge of SQL.
• Good understanding of REST API.
• Good knowledge of Git.
• Technical education.

As a plus

• Knowledge or experience in functional programming.
• Knowledge or experience using AWS Lambda, DynamoDB, API Gateway, EventBridge, and CloudWatch.
• Experience with React Native.

We offer

• Work on a cutting-edge product and see your impact.
• Learn from a team of experts eager to share knowledge.
• Career growth in a fast-paced company.
• Opportunity of hybrid work and flexible schedule.
• Due vacation & sick leave.
• Regular salary reviews and stock options.
• Employee benefits: language courses, skill development, gym.
• Team retreats, camps, offsites, and social events.
• Comfortable coworking space in central Lviv.

About Asgaardian

Asgaardian is a new European premium trading card game accessories brand built by industry experts. We design and manufacture everything in Europe — built on a commitment to quality, craftsmanship, and the TCG community we love. We're growing, and we need a designer who can grow with us.

The Role

We're looking for a versatile, end-to-end Brand & Graphic Designer to own the visual identity of Asgaardian across every touchpoint — from packaging and product design to digital presence and trade show booths. This is a broad, hands-on role for someone who thinks in systems but executes in details.

You'll be our go-to creative for everything design-related — working closely with the commercial and marketing team to make sure Asgaardian looks and feels world-class wherever it shows up.

What You'll Work On

• Brand identity — maintaining, evolving, and applying our visual language consistently across all channels
• Packaging design — sleeves, boxes, retail displays, and product launches
• Website & digital UI/UX — designing web pages, landing pages, and digital assets that convert and look great
• Trade show & event materials — booth design, signage, banners, and exhibition graphics (e.g. Spiel Essen, GAMA Expo)
• Retail & POS materials — point-of-sale displays, retailer kits, in-store collateral for our LGS (local game store) partners
• Marketing assets — social media graphics, campaign visuals, email templates, ads
• Presentation decks — pitch decks, partner materials, internal documents

Basically: if it needs to look good, it lands on your desk.

What We're Looking For

• A strong portfolio showing versatility — brand, print, digital, and environmental/event design
• An eye for premium aesthetics with practical production know-how
• Experience working with physical product design and print specifications
• Comfortable working independently and managing your own projects end-to-end
• Good communicator who can translate business needs into visual concepts fast

• Experience in or genuine interest in the gaming, hobby, or collectibles space is a big plus — you don't have to play TCGs, but you have to care about the world we operate in

   

Nice to Have

• Motion graphics or short-format video editing
• Experience with trade show or booth design
• Understanding of retail/packaging production workflows

• Basic HTML/CSS or familiarity with web CMS tools

   

The Details

• Type: Full-time or part-time — we're open to the right setup for the right person
• Location: Remote
• Reporting to: Brand & Marketing lead

We are a rapidly growing company. Our mission is to strengthen Ukraine's defense capabilities by creating modern FPV drones for the security and defense sector. We are looking for a developer in the R&D department.
 

We expect:
-Experience working with various FPV drones and components.
-Ability to diagnose and solve technical problems of UAVs.
-Ability to clearly formulate feedback based on tests and work in a team.
-Experience with electronics and measurement equipment.
Will be a plus:
-Experience with soldering SMD components and measuring devices (multimeter, etc.).
-Engineering education.
-Ability to pilot FPV drones.
-Ability to use CAD to create drawings and 3D models.
-Independence, engineering thinking, attention to detail.
 

We offer:
-Reserving from mobilization.
-Flexible work schedule.
-Comfortable office without power outages.
-Opportunity to grow within the company.
-An atmosphere where new ideas and a bold approach to innovation are valued.

About the Project

We are developing an international online platform in the iGaming and entertainment industry, currently actively scaling in the Turkish market.

The project is in a rapid growth phase — the number of users and chats is increasing, and the support team is expanding.

We are looking for a Customer Support Team Lead who will manage the chat support team, build efficient processes, and ensure a high level of service for the Turkish GEO.

Your Responsibilities

Team Management

• Lead a team of Customer Support Operators (chat support).
• Create schedules, monitor attendance, and distribute workload.
• Onboard, train, and provide regular coaching to operators.
• Maintain team motivation and a healthy working atmosphere.

Quality & KPI

• Monitor and improve KPIs (CSAT, response time, FCR, quality).
• Review chats and provide structured feedback to operators.
• Work with mistakes and help develop operators’ soft skills.
• Collaborate with the QA team and participate in improving quality standards.

Operations & Escalations

• Handle escalations related to payments, verification, bonuses, and technical issues.
• Communicate with Payments, Product, Tech, and other teams.
• Optimize scripts, macros, and internal support processes.
• Participate in hiring operators for the Turkish market.

What We Expect From You

• Turkish — fluent (spoken and written) — mandatory.
• English — confident level for internal communication.
• 2+ years of experience as a Team Lead / Supervisor in support, call center, or chat support.
• Understanding of support KPIs and metrics.
• Experience in iGaming / betting / online entertainment is a strong plus.
• Strong people management skills: coaching, feedback, conflict resolution.
• Willingness to work evening and night shifts aligned with Turkish time.
• Experience managing a remote team is a plus.

Support Team Lead / Supervisor experience — highly relevant.

iGaming / betting support experience — a strong advantage.

What We Offer

• Fully remote position — work from anywhere.
• Schedule: 5/2, shifts aligned with the Turkish time zone.
• Evening and night shifts.
• Paid onboarding and support during the adaptation period.
• Direct collaboration with Product, Payments, and QA teams.
• Opportunity to build and scale a team for a key market.
• Long-term cooperation and growth opportunities within the project.

Customer Support Specialist (Turkish Market)

About the Project

We are developing an international online platform in the iGaming and entertainment industry, currently actively scaling in the Turkish market.

The project is in a rapid growth phase — the number of users and chats is increasing, and the support team is expanding.

We are looking for a Customer Support Specialist to communicate with users via online chat and help maintain a high level of service for the Turkish GEO.

Your Responsibilities

Customer Support

• Respond to user inquiries via online chat.
• Assist players with account issues, payments, verification, bonuses, and technical questions.
• Provide clear and professional communication with users.
• Follow internal support guidelines and scripts.

Quality & Service

• Maintain a high level of customer satisfaction (CSAT).
• Resolve issues quickly and efficiently.
• Escalate complex cases to Team Leads or other departments when necessary.

Operations

• Accurately document user requests and actions in the system.
• Work with internal tools, macros, and knowledge base.
• Collaborate with Payments, Product, and Technical teams when needed.

What We Expect From You

• Turkish — fluent (spoken and written) — mandatory.
• English — conversational level for internal communication.
• Experience in customer support, call center, or chat support is a plus.
• Strong communication skills and customer-oriented mindset.
• Ability to handle multiple chats simultaneously.
• Stress resistance and ability to work in a fast-paced environment.
• Experience in iGaming / betting / online entertainment is a strong advantage.

Working Conditions

• Fully remote position — work from anywhere.
• Schedule: 2/2 (day and night shifts) aligned with the Turkish time zone.
• Paid onboarding and training.
• Support from Team Leads and QA team during adaptation.
• Opportunity to grow within a fast-scaling international project

We are looking for a Head of SMM with a strong performance mindset, who sees social media as a traffic and revenue channel, not just a branding tool. You understand how to turn content into registrations and FTDs, work confidently with paid and alternative traffic sources, think in funnels and KPIs, and can lead an in-house team to measurable results in Tier-1 markets.

HOW YOU WILL MAKE AN IMPACT

• Lead a revenue-driven SMM strategy focused on traffic monetization.
• Build and scale social funnels: content → engagement → traffic → registration → FTD.
• Own full-funnel KPIs: ER, CTR, CR, CPA, FTD, Reg2FTD, LTV.
• Manage SMM as a business unit: content, paid social, community, partnerships.
• Oversee paid social traffic (Meta, TikTok, X) and alternative sources (AdsGram-like).
• Collaborate with media buyers or lead testing and scaling independently.
• Analyze traffic quality: retention, FTD, redeposits.
• Build Tier-1 Tone of Voice and scalable content systems (IG, TikTok, X).
• Lead and develop an in-house SMM team.
• Work cross-functionally with performance and influencer teams.
• Optimize decisions based on data and ROI.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 4+ years in Gambling / Betting / Esports (Tier-1).
• Proven experience monetizing SMM traffic.
• Strong performance mindset and KPI ownership.
• Hands-on paid social & alternative traffic experience.
• Advanced understanding of funnels and metrics (CPA, FTD, LTV).
• Experience managing SMM teams.
• Advanced English.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Overview

Axia Growth is a specialized M&A lead generation agency scaling fast. We need a technical builder to own our entire systems infrastructure: automated workflows, API integrations, AI-powered pipelines, and the platforms that make everything run. If you've ever looked at a messy process and thought "I could automate the hell out of this," keep reading.

We operate on four values: Ownership, Speed, Dependability, and Clear Communication. 

That means no hand-holding. No waiting for permission. You see a problem, you fix it. You find a bottleneck, you eliminate it. You ship fast, you communicate clearly, and you do what you say you're going to do. 

What You'll Own:

You'll be the technical backbone of a growing agency. That means building and maintaining our infrastructure (custom tech stack), architecting data pipelines that feed our outbound engine, managing API connections across our systems, and creating AI-powered workflows that multiply our output. You'll work directly with the founder.

You'll be designing systems from first principles, shipping fast, and watching your work directly drive revenue. We use AI tools aggressively and expect you to as well.

What We're Looking For:

• Systems thinker who sees workflows
• Comfortable with API integrations and leverages AI-assisted development
• Proactive communicator
• Hungry to build something real
• Available during EST business hours (some overlap required)

What You Get:

• Direct ownership of technical infrastructure at a scaling company
• Work directly with the founder
• Competitive base + equity
• No bureaucracy
• Real growth path as the company scales

We are looking for C# developer for our music software

( work in Lviv or Kyiv,

remote work possibility ):

www.MusConv.com

About the project:

MusConv is b2c music software which helps people synchronize their music between music services: Spotify, Apple Music, YouTube Music, Amazon Music, Tidal and others.

We offer:

Challenging interesting project

Professional growth and development program

Flexible schedule

Team of highly talented individuals

Access to developer courses like https://www.pluralsight.com

Mentor: code reviews, studying( fiddler, postman, asynchronous programming, etc.)

5% of sources is simple gui based on xaml( avalonia similar to wpf )

95% of sources is regular .net standard( backend to interact with different music services )

We are looking for C# developer to implement new features

We are looking for ASO/ASA specialist for our music app https://MusConv.com

Responsibilities:

• Full-cycle textual ASO optimization: collecting and clustering the semantic core, preparing metadata (Title, Subtitle, Keywords, Description) for the App Store and Google Play.
• Working with visuals: developing hypotheses for icons and screenshots, creating briefs for designers, and overseeing implementation.
• Competitor analysis: monitoring updates, visual strategies, and rankings of key players in the niche.
• Localization of app store pages for different countries (taking into account cultural nuances, slang, and trends).
• Analytics and reporting: tracking ranking dynamics, the impact of updates on conversion rate (CR), and organic installs.

• App submission and moderation process control.

   

Requirements:

• 1.5–2+ years of experience in ASO (preferably with international markets: Tier-1, LATAM, SEA).
• Deep understanding of App Store and Google Play ranking algorithms.
• Proficiency with tools such as AppFollow, Sensor Tower, AppTweak, or Asodesk.
• Strong analytical skills, confident use of Excel / Google Sheets, and the ability to interpret test results.
• English at B2 (Upper-Intermediate) level or higher for working with international semantics.

• Strong attention to detail: understanding the difference between a “search query” and a “keyword,” and zero errors in metadata.

   

Nice to have:

• Experience with Apple Search Ads (ASA) to strengthen ASO strategy.
• Understanding of mobile marketing fundamentals and the interaction between ASO and User Acquisition.
• Knowledge of App Store moderation processes.

A fast-growing Dutch cloud MSP (Azure/AWS) is looking for an experienced ops professional to bring structure to a scaling operation and then run it.
 

What you'll do

In the first 8 weeks, you design the foundations: incident management, ticket workflows, client communication standards, onboarding process, and Zendesk configuration. After that, you own the day-to-day: queue oversight, SLA monitoring, client updates, weekly reviews, and monthly reporting.
 

Who you are

You've worked in IT operations, service delivery, or customer success operations at a tech company or MSP. You've built processes where none existed and you're equally comfortable designing a framework as triaging a live incident. You work autonomously, communicate proactively, and don't need hand-holding.
 

Must-haves

• 3+ years in IT ops, service delivery, or CS ops at a tech company or MSP
• Experience building operational processes from scratch
• Hands-on with Zendesk or similar ticketing tools
• Comfortable with cloud environments (Azure/AWS) at a conceptual level
• Available CET business hours, fluent English
   

What's on offer

• High impact, direct CEO collaboration
• zero bureaucracy
• Room to grow as the company scales

Hello!

Our project is a domain name registrar. Every day, we ensure the stable operation of hundred thousands domains in 450+ TLDs and provide a service built on quality, reliability, and technological excellence. Our multilingual support team consists of highly skilled domain specialists who deliver outstanding service and strive to provide exceptional assistance to every customer. We operate without unnecessary bureaucracy or multi-layered management - only professionalism and a genuine desire to do things well. That is why we appreciate expertise, responsibility, and responsible attitude.

We are looking for a Junior Support Specialist in Cyprus office (remote position) due to the extension of the support team. This is an excellent opportunity to start a career in IT, even with no prior experience, and to grow alongside an experienced colleagues.

Responsibilities:

- communicate with customers via tickets, email, and Telegram chat professionally, respectfully, and with empathy;

- handle technical inquiries and provide real, thoughtful solutions rather than template replies;

- maintain service quality;

- process Abuse-complains.

Requirements:

- proficiency in Ukrainian, and English (B1–B2 level for daily communication);

- flexibility regarding location: remote work from any city in Cyprus;

- interest in helping people and enjoying customer interaction;

- curiosity about technology and willingness to learn;

- responsibility, a structured approach, and the ability to stay focused.

Preferred (not mandatory):

- technical education or completed IT courses;

- basic understanding of Internet fundamentals;

- familiarity with POP/IMAP, FTP, HTTP;

understanding of DNS and MySQL;

- knowledge of the domain life cycle.

We offer:

- chance to enter the IT industry with no prior experience - full training provided;

- clear, transparent path for professional growth;

- supportive team that listens and helps at every stage;

- corporate laptop and all necessary equipment;

- stress-free schedule without night shifts, no phone support, smooth integration into the workflow: Mon-Fri, 09:00-18:00;

- stability and transparency are our core internal values.

A few important notes:

- we do not provide relocation, so we are looking for candidates already based in Cyprus with family visa or work permit;

- English is essential - this is an international role, and working without it will be challenging;

- we do not expect you to know everything - only to be willing to learn and understand.

We respect the time of every candidate, so we will carefully review your CV and respond. We look forward to finding someone who shares our approach and values.

Thank you for considering our company!

We are looking for a motivated individual to join our small team and work on various projects focusing on: e-commerce development and Spring Boot programming.

You will be working closely with the Team Lead, who will also serve as your mentor. He will always be available to assist you and answer your questions, but will also require high-quality and timely execution of tasks.

📝 Key Requirements & Details

• Position: Junior Java Developer (Remote)
• Technologies: Java, Spring Boot, SQL, JPA, MongoDB
• English Level: Intermediate (B1/B2)
• Mandatory Languages: Ukrainian or Russian is required.
• Work Schedule: 10:00 AM – 7:00 PM Kyiv time (EET)
• Location: Remote
• Experience: We are considering candidates with work experience (not necessarily commercial).
• Test Assignment: A mandatory test assignment will be provided after the initial introduction (you will have two days for completion).
• Salary: $500/month, paid twice a month via a convenient method for you (crypto, bank card, or other options).
   

We are interested in long-term cooperation.

ROIFORCIO GmbH (Austria, R&D in Ukraine) is looking for Technical Product Owner for Owner to help us develop the best AI solution for content delivery using presentations.

Responsibilities:

Product Strategy Execution: Implement the vision and mission of the product based on the company strategy and vision, customer, market, and technology trends. Describe and prioritize features according to business value.

Requirements Management: Responsible for gathering, analyzing, documenting, and validating the needs and requirements of stakeholders. It includes functional and non-functional requirements, user stories, and acceptance criteria.

Experimentation & Hypothesis Testing: Formulate product hypotheses, define success metrics, design and run experiments (A/B tests, feature flag rollouts), analyze results, and iterate based on data.

Analytics & Insights: Own the measurement plan (events, funnels, cohorts), ensure tracking is implemented, and translate insights into roadmap decisions.

Discovery & Validation: Conduct continuous discovery (customer interviews, usability tests), validate problem/solution fit, and de-risk roadmap items before development.

Data-informed Decision Making: Use quantitative and qualitative data to prioritize and evaluate product changes.

Backlog Management: Maintain and prioritize the product backlog (design, back-end dev, front-end dev), ensuring the team is working on features or tasks that deliver maximum value. Organize and facilitate backlog refinement sessions with the development team.

Stakeholder Management: Regularly engage with stakeholders, communicate product developments, resolve any issues, and ensure stakeholder needs are met.

Quality Assurance: Execute the QA, create test plans, bug reports, and ensure that the product is aligned with requirements.

Product Analytics: Monitor and evaluate product performance metrics to inform future development and make adjustments as necessary.

Ability to work with cross-functional teams including engineering, marketing, sales, and customer support.

Requirements:

Proven experience in a product owner role for a minimum of 2 years, preferably in the SaaS and Data Science, AI.

Knowledge of UX/UI principles, ability to work with design teams to ensure a user-centric design approach.

Knowledge of Agile principles and Scrum methodologies. Ability to lead and run the Backlog Groomings, Sprint Plannings.

Understanding of the software development life cycle (SDLC), including QA processes and methodologies.

Experience with A/B testing / experimentation frameworks and statistical thinking (e.g., significance, power, sample size, avoiding false positives).

Strong product analytics skills: funnels, retention, cohorts, activation metrics.

Familiarity with tools/processes: feature flags, event tracking, dashboards (например: Amplitude, Mixpanel, GA4 — можно не перечислять, если не хочешь сужать).

Jira 2+ years experience.

An understanding of the recruiting process, candidate management systems, and associated technologies is a strong advantage.

Strong analytical, prioritization, and negotiation skills. Knowledge about web analytics, system integrations, and API.

Exceptional written and verbal communication skills, and ability to present complex information clearly and concisely.

Strong leadership skills, with a proven ability to motivate and guide teams toward achieving goals.

B2+ English, must.

Benefits

- Startup environment with the ability to drive the direction of the product. Ability to create the product from scratch.

- 100% remote.

- Friendly, quick, and agile team.

- Sick leave and vacation;

- Regular reporting;

- Accounting and legal support.

- Contract of Private Entrepreneur with Austrian company

Please see our product ROI4Presenter before test and interview.

Product: High-volume e-commerce (US / Canada)
Format: Remote, full-time
Timezone:  Los Angeles time (PST / PT)

About the role

We are looking for a Growth Marketing Manager who owns revenue growth, not just traffic.
This role is about scaling performance channels, improving unit economics, and driving profit, not brand awareness experiments.

 Responsibilities

• Own and scale paid acquisition channels (Google Ads, Bing, Meta)
• Manage CAC, ROAS, contribution margin
• Build and optimize funnels, landing pages, CRO
• Run structured A/B tests (ads, pages, offers)
• Work closely with Product, Dev, Analytics
• Analyze performance and make fast, data-driven decisions

• Prepare forecasts, reports, and growth hypotheses

   

 Requirements

• 3+ years in performance / growth marketing
• Strong hands-on experience with Google Ads (mandatory)
• Deep understanding of CAC, ROAS, funnels, LTV
• Experience in e-commerce
• Analytical mindset (numbers > opinions)

• Ownership, speed, accountability

   

 Not a fit if:

• you focus only on creatives / content
• you need long approvals and bureaucracy

• you don’t own results end-to-end

   

 Nice to have

• CRO & funnel optimization experience
• A/B testing frameworks
• Attribution & analytics (GA, dashboards)

• Scaling during peak seasons (sales, holidays)

   

 What we offer

• Remote, long-term cooperation
• Fast decision-making, no micromanagement
• Real impact on revenue
• Strong product + tech team