Jobs at Djinni

Description

GlobalLogic is searching for a motivated, results-driven, and innovative software engineer to join our project team at a dynamic startup specializing in pet insurance. Our client is a leading global holding company that is dedicated to developing an advanced pet insurance claims clearing solution designed to expedite and simplify the veterinary invoice reimbursement process for pet owners.

You will be working on a cutting-edge system built from scratch, leveraging Azure cloud services and adopting a low-code paradigm. The project adheres to industry best practices in quality assurance and project management, aiming to deliver exceptional results.

We are looking for an engineer who thrives in collaborative, supportive environments and is passionate about making a meaningful impact on people’s lives. If you are enthusiastic about building innovative solutions and contributing to a cause that matters, this role could be an excellent fit for you.

Requirements

• 6+ years of software development experience with the .NET platform (ASP.NET Core, C#)
• Strong experience building and consuming REST APIs (OpenAPI, FluentValidation)
• Knowledge of OAuth 2.0 flows is a plus
• At least 2+ year of proven experience with Azure Cloud services (Service Bus, Azure Functions, CosmosDB)
• Solid understanding of client-server application design and asynchronous programming
• Experience with CI/CD pipelines in Azure DevOps or equivalent tools
• Knowledge of containerization (Docker, Kubernetes) is a strong plus
• Familiarity with low-code/no-code integrations (Power Apps, Power Automate) is desirable
• Experience with Azure ML/AI services, document recognition, or data-driven workflows is an advantage
• Proficiency in debugging, refactoring, and clean code design
• Strong analytical skills with ability to ramp up quickly in new domains
• Good written and verbal communication skills in English (Upper-Intermediate+)

Job responsibilities

• Design and implement cloud-native applications leveraging Azure Functions, Service Bus, and CosmosDB
• Build and maintain microservices and APIs that integrate with multiple systems, including D365 and data platforms
• Collaborate with stakeholders to define and negotiate API contracts and ensure reliable system integrations
• Implement data processing and workflow services with a focus on scalability, performance, and resilience
• Contribute to the design of low-code solutions integrating Azure ML/AI services for automation (e.g., document recognition, intelligent data extraction)
• Participate in planning, estimation, and architecture discussions, providing technical guidance
• Debug and resolve issues of various complexities across the stack
• Work closely with DevOps and QA to ensure CI/CD pipelines, automated testing, and deployment processes are efficient and robust
• Follow coding standards and contribute to continuous improvement initiatives within the development team

As a Web & Graphic Designer, you’ll create and launch opt-in pages, landing pages, and newsletter websites that are not only beautiful but optimized for conversions.
 

You’ll work directly inside ClickFunnels, Leadpages, and Beehiiv to design, build, and implement visuals that drive results.
 

Key Responsibilities

• Design and build web pages, funnels, and opt-ins in platforms like ClickFunnels, Leadpages, or similar tools
• Set up and format newsletter websites directly in Beehiiv
• Create high-quality banners, headers, and graphics for web and email campaigns
• Ensure all pages are responsive, mobile-friendly, and optimized for performance
• Maintain brand consistency across all visuals
• Collaborate with marketing and content teams to align visuals with campaign goals
• Iterate quickly based on feedback and performance data
   

Requirements

• 4+ years of experience in web design (not just static graphics or branding)
• Proven track record in creating landing pages, funnels, and conversion-oriented websites
• Proficiency in ClickFunnels, Leadpages, Webflow, or similar builders
• Solid understanding of layout, spacing, UX hierarchy, and conversion design
• Experience with Adobe Creative Suite, Figma, or Canva
• Basic knowledge of HTML/CSS — a plus, not a must
• Fast, organized, detail-oriented, and able to handle multiple projects
• English level C1+ and strong communication skills

Nice to Have

• Experience with A/B testing or performance-based design iteration
• Understanding of marketing funnels, lead generation, or affiliate campaigns

Key Competencies

• Web design expertise with technical confidence
• Conversion-focused and data-driven design mindset
• Quick delivery without sacrificing quality
• Strong attention to detail and layout precision
• Clear communication and proactive collaboration

The Role 

The Principal Data Engineer will support the Product Data Domain teams. You will build ETL pipelines to ingest and transform data to develop the data products that will power key value use cases across the company. You will work in an agile multi-disciplinary team alongside product analytics developers, product data managers, data modelers and data operations managers, ensuring that all work delivers maximum value to the company. 

Role and Responsibilities 

• Leads and architects on developing robust and scalable complex data pipelines to ingest, transform, and analyse large volumes of structured and unstructured data from diverse data sources. Pipelines must be optimised for performance, reliability, and scalability in line with the client scale.  
• Lead initiatives to enhance data quality, governance and security across the organisation, ensuring compliance with client guidelines and industry best practices. 
• Prioritises stakeholders requirements and identify the best solution for timely delivery. 
• Leads on building automation workflows including monitoring and alerting. 
• Encouraging and mentoring team members in partnership with other disciplines to create value with data across the wider organisation.  
• Helps set standards for coding, testing and other engineering practices. 
• Leads on the building and testing of business continuity & disaster recovery procedures per requirements. 

• Proactively evaluates and provides feedback on future technologies and new releases/upgrades based on deep understanding of the domain. 

   

  Are you the right candidate? 

  When it comes to data engineering, we look for the following skills. 

Technical skills 

• Extensive (5+ years) experience in a data engineering or analytics engineering role, preferably in digital products. 
• Extensive experience in building ETL pipelines, ingesting data from a diverse set of data sources (including event streams, various forms of batch processing) 
• Excellent SQL and python skills. 
• Extensive use of AWS  
• Good working knowledge of Data Warehousing technologies (such as AWS Redshift, GCP BigQuery or Snowflake). 
• Experience in deploying and scheduling code bases in a data development environment, using technologies such as Airflow.  
• Demonstrable experience of working alongside cross-functional teams interacting with Product Managers, Infrastructure Engineers, Data Scientists, and Data Analysts. 

TRENDFORMER is an innovative product company because we don’t just make toys. At TRENDFORMER we’re changing the face of play.

Our professional and creative team has developed and successfully launched unique products internationally under the brands PIXIO (https://pixio.site/), HEY CLAY (https://hey-clay.com/) and VOXART (https://vox.art/). Today, our products are sold in more than 50 countries worldwide. These products are designed to spark creative potential, take children on a fantastic journey of discovery and crafting, and inspire learning through play.

We are looking for an experienced UX/UI Designer to join our product team and contribute to the development and continuous improvement of our digital products. 

Your responsibilities:

• Design and refine UX/UI concepts for digital products in alignment with business objectives and user needs;
• Create high-fidelity mockups, wireframes, and interactive prototypes for mobile and web products to support development and testing;
• Develop, maintain, and evolve design systems to ensure consistency and scalability across products;
• Conduct user research and competitive analysis to identify design improvement opportunities;

• Collaborate closely with development teams and key stakeholders to ensure design solutions meet business requirements and technical constraints.

   

Our ideal candidate has:

• 5+ years of professional experience in design, with a strong focus on UI/UX;
• Advanced proficiency in design tools such as Figma, Adobe Creative Suite, Sketch, or similar;
• Strong expertise in UI/UX design, with well-developed analytical and problem-solving skills;
• Deep understanding of user experience principles and their impact on product design;
• Solid knowledge of visual design fundamentals, including color theory, typography, composition, iconography, and layout;
• Understanding of technical constraints and platform-specific requirements for mobile and web applications;
• Extensive experience in prototyping and user testing;
• Ability to analyze problems, synthesize data, collect user feedback, and translate insights into effective design solutions;
• Excellent communication skills and the ability to work effectively with diverse stakeholders;
• Strong teamwork skills, with the ability to collaborate cross-functionally and manage design tasks within project timelines;
• Experience working on gameplay-related or gamified products is a plus.

We offer:

• The opportunity to shape globally recognized products that kids and families love;
• Flexible work format (remote or hybrid);
• A supportive, creative, and forward-thinking team;
• Open-door culture and direct communication;
• Competitive salary (negotiable based on engagement format and experience).

Join us and be a part of something meaningful. Let’s build the future of play, together!

Affiliate Manager (iGaming) – Join RoyalFlush Affiliates!

We are a rapidly growing casino affiliate network, working with top casino brands worldwide. We are looking for an experienced Affiliate Manager with a strong portfolio to join our team and drive high-quality traffic to our partners.

https://royalflushaffiliates.com
 

Responsibilities:

Manage, and build relationships with affiliates.
Develop and execute strategies to maximize affiliate performance.
Negotiate deals and commissions to ensure optimal profitability.
Analyze campaign performance and optimize traffic sources.
Stay up to date with industry trends to identify new opportunities.
 

Requirements:

✅ English B2+

✅ Great written and verbal communication skills.

✅ Proven experience as an Affiliate Manager in the iGaming industry.
✅ Strong portfolio of successful affiliate partnerships and networks.
✅ Knowledge of affiliate marketing platforms, analytics, and tracking tools.
✅ Excellent negotiation and relationship-building skills.
✅ Ability to analyze data and optimize traffic sources.
 

What We Offer:

Competitive fixed salary + high-performance bonuses.
Work with exclusive casino deals and high-payout programs.
Flexible schedule & remote work options.
Growth opportunities in a leading affiliate network.

Ready to take your affiliate career to the next level? Apply now!

Remote work.

Online interview in English!

RoyalFlushAffs is a fast-growing performance marketing network connecting high-quality traffic sources with leading Forex and Crypto brands worldwide.

We’re expanding our media buying team and looking for a skilled Crypto Media Buyer who knows how to turn ad spend into measurable, scalable results.

🔹 Responsibilities

• Launch, manage, and scale paid campaigns across Facebook, Google, TikTok, Native, UAC, and other platforms
• Optimize funnels to improve lead quality, conversion rates, and ROI
• Manage daily budgets and meet performance KPIs
• Test and optimize creatives, audiences, angles, and landing pages
• Analyze campaign data and adjust strategies to maximize profitability
• Collaborate with the creative team to build high-performing ad assets
• Identify new GEOs, traffic sources, and scaling opportunities
• Ensure campaigns follow platform policies and compliance standards
   

🔹 Requirements

• Proven experience in Forex and/or Crypto media buying (mandatory)
• Strong understanding of paid traffic mechanics and performance optimization
• Hands-on experience with Facebook Ads, Google Ads, TikTok, Native, or Push
• Ability to manage budgets responsibly and scale winning campaigns
• Data-driven mindset with strong analytical skills
• Creative thinking combined with a performance-focused approach
   

🔹 What We Offer

• Competitive base salary + performance-based bonuses
• High budgets and freedom to test and scale
• Access to exclusive Forex & Crypto offers with strong CRs
• Fully remote work with a flexible schedule
• Long-term cooperation and growth opportunities

TRENDFORMER is an innovative product company because we don’t just make toys. At TRENDFORMER we’re changing the face of play.

Our professional and creative team has developed and successfully launched unique products internationally under the brands PIXIO (https://pixio.site/), HEY CLAY (https://hey-clay.com/) and VOXART (https://vox.art/). Today, our products are sold in more than 50 countries worldwide. These products are designed to spark creative potential, take children on a fantastic journey of discovery and crafting, and inspire learning through play.

We’re looking for experienced and talented AI Video Makers / AI Animators with a proven background in creating animated video content using modern neural networks and AI tools.

Your responsibilities:

• Create animated AI-driven video content, including short-form videos, scenes, and concept reels;
• Develop storyboards and animatics, defining visual logic, narrative structure, pacing, and rhythm;
• Define visual style and references, test different creative approaches, tools, and pipelines;
• Assemble and edit videos using AI-generated frames, animation, effects, transitions, and sound, ensuring strong storytelling and rhythm;
• Maintain high visual quality and consistency across all deliverables, including style cohesion, scene logic, and pacing;
• Collaborate closely with the team: receive feedback, iterate quickly, and deliver polished final results within deadlines.

Our ideal candidate has:

• 1+ years of experience in video creation, animation, or AI-driven video production;
• A strong showreel (required), with a clear focus on AI-generated and animated video content;
• Hands-on, consistent experience using AI and neural networks in a production pipeline;
• Strong artistic vision, including a sense of composition, rhythm, style, and visual cohesion;
• Excellent attention to detail, taste, and creative judgement;
• Ability to work independently, take responsibility for tasks, and manage time effectively under tight deadlines;
• Strong teamwork skills and a professional approach to feedback and revisions;
• Willingness to complete a test task.

Additional skills & tools (nice to have):

• Experience in motion design, VFX, compositing, or art direction;
• Character animation or stylisation experience;
• Skills in clean-up, upscaling, denoising, stabilisation, and flicker control;
• Basic sound design skills, including music selection and syncing with rhythm;
• Understanding of short-form content formats (TikTok, Reels, Shorts) and fast-paced editing language;
• Experience working with collaborative pipelines and tools (Notion, Figma, Google Drive, Frame.io, or similar);
• Hands-on experience with AI video generation tools, editing software (Premiere Pro, After Effects, DaVinci Resolve, CapCut, etc.), and post-production enhancement tools.

We offer:

• The opportunity to shape globally recognized products that kids and families love;
• Flexible work format (remote or hybrid);
• A supportive, creative, and forward-thinking team;
• Open-door culture and direct communication;
• Competitive salary (negotiable based on engagement format and experience).

How to Apply:

Please send:

• А short intro about yourself (2–5 sentences)
• Your showreel / portfolio
• A LinkedIn link or CV (optional)
• Confirmation that you are ready to complete a test task

If you love combining technology + strong artistic vision, can quickly assemble animated scenes, enjoy exploring new tools, and know how to work with feedback — we’d love to meet you!

We are looking for a Senior QA Engineer with strong experience in both manual and automated testing. The ideal candidate has hands-on experience with Python-based test automation, API testing, and working with databases, along with a solid understanding of CI/CD processes. This role involves maintaining high-quality standards and supporting the delivery of reliable software in an Agile environment.

Job requirements

• 4+ years of experience as a QA Engineer
• 2+ years of hands-on experience in test automation using Python (Pytest, Requests, Playwright)
• Experience with API testing tools (Postman or similar)
• Basic SQL knowledge, preferably with PostgreSQL
• Familiarity with CI/CD tools (GitLab CI/CD or similar)
• Strong experience in regression testing, defect management, and overall quality assurance across multiple releases
• Experience working in Agile environments
• Proficiency in spoken and written English

Nice to Have:

• Experience with trading platforms or financial domain projects
• Experience testing high-load or real-time systems

Job responsibilities

• Reviewing and testing new features, user stories, and bug fixes from current sprint
• Performing exploratory testing sessions to discover edge cases
• Writing and updating automated tests for new functionality
• Maintaining test documentation and updating test cases
• Participating in Agile ceremonies 
• Validating business logic and user workflows, providing feedback on feature feasibility and usability
   

Job benefits

• Competitive and Attractive Pay
• Work your way: this is a remote opportunity
• 21 vacation + 7 no-questions-asked sick days per year.

• Career growth: Continuous Development & Performance Reviews

   

BigD is seeking a talented Data Analyst to join our dynamic team. BigD is an iGaming operator (top brand). But that’s not all — we also have a thriving Affiliate Program, a handy Payment solution, and an AI user acquisition solution. We are a big family of over 500+ creative minds.

What to do:

• Collect, process, and analyze large data sets in the gambling/betting domain
• Design and build a product analytics system from the ground up
• Form and maintain a reporting system for key business metrics (conversion, deposit, LTV, etc.)
• Analyze user behavior, conduct user segmentation, and identify key trends
• Plan and execute A/B tests and experiments, evaluate their efficiency
• Identify growth points and develop recommendations for boosting conversions and revenue

• Build and monitor dashboards and deliver regular analytical reports

   

We are looking for:

• 2+ years of experience as a Data Analyst
• Deep understanding of core gambling/betting metrics and business processes: conversion, deposit, LTV, ROI, churn, retention, 
• Confident in SQL and working with databases
• Familiarity with analytics platforms
• Knowledge of BI tools - Tableau, Power BI, Metabase, etc. 

• Experience with BI tools (must) 

   

Working conditions:

• Direct communication with the core TEAM
• 28 calendar days of vacation
• Paid sick leave
• Sports compensation
• Compensation for courses and training
• Day off for birthday
• Flexible work schedule
• Regular salary reviews
• Salary paid at a favorable rate
• Non-toxic work environment, free of bureaucracy

• Stable salary payment

   

Join a fast-growing team at the forefront of the iGaming industry, where your expertise will directly contribute to the company's growth and success.

Location: Fully Remote (Europe) 

Type: Full-time preferred - part-time negotiable

Experience: Medior - Senior 

Are you a HubSpot power admin who knows exactly how to squeeze every drop of value out of the platform? Do you get energy from building intelligent systems and making a real impact at a fast-growing SaaS scale-up?

We are looking for a dedicated HubSpot Specialist to take ownership of our CRM environment and integrations, ensuring our commercial teams run like a well-oiled machine.

The Role

As our HubSpot Expert, you are the technical owner of our commercial engine. Your primary mission is to maximize the value we get from HubSpot across our Sales, Marketing, Customer Success, and Support teams.

While business logic and deep process mapping will initially be guided by leadership, you will be the absolute authority on how things get built. If we need to see conversion rates per pipeline stage, you know exactly how to configure the funnel analytics. If you notice we aren't utilizing HubSpot Playbooks for our sales calls, you proactively suggest and implement them.

You will also handle connections between HubSpot and our other tools using platforms like Zapier, Make, or n8n.

What You Will Do

• HubSpot Mastery: Manage (currently 200 active workflows) and optimize the Sales, Marketing, and Service Hubs to their fullest potential. You will build and maintain advanced workflows, sequences, and automation rules.

   

• System Utilization: Proactively identify unused HubSpot features (like Playbooks, Lead Scoring, or advanced reporting) and deploy them to improve team efficiency.

• Light Integrations: Connect our ecosystem using native integrations or external automation tools (n8n, Make, Zapier) to ensure smooth data flow between systems like our billing software and finance tools.

   

• Data Guardian: Act as the guardian of our "Source of Truth", keeping our data clean, segmented, and actionable.

   

   

Growth Trajectories

We don't expect you to be a master of everything on day one. As you settle into the role, you will have the opportunity to grow in one (or both) of the following directions:

1. Process & RevOps Strategy: Learn how to drill down into operational bottlenecks, map complex business processes, and prioritize high-impact automations alongside the Head of Product.

    

2. AI Implementation: Dive into the world of AI by building RAG-based support bots, implementing chatbots, or using AI to analyze sales transcripts to automatically enrich deal data and track objection handling.

What We Expect From You

• Deep HubSpot Expertise: You have demonstrable, hands-on experience with HubSpot (CRM, workflows, reporting, Hubs). You know the platform's capabilities and limitations inside out.

   

• Integration Skills: Experience connecting tools using API-based integrations and automation platforms (Make, n8n, Zapier).

   

• Proactive & Independent: This role is open to fully remote candidates across Europe, so you must be a self-starter who communicates effectively with office-based stakeholders.

   

• Fluent English: Essential for configuring systems and communicating with the team.

What You Can Expect From Us

• Impact: A diverse role within a profitable, fast-growing SaaS scale-up with direct impact on your colleague's efficiency.

   

• Independence: You get ownership over Hubspot and become the 'master' of the system.

   

• Growth & Coaching: Active coaching from the Head of Product to help you develop your business skills.

   

• Culture: A low-barrier, entrepreneurial culture with fun colleagues.

   

We are seeking a strong Key Account Manager with a solid fintech background who will manage and grow relationships with key enterprise clients, ensuring long-term partnership and revenue growth 💼📈

 Your Responsibilities

🤝 Support clients through the full onboarding cycle, ensuring a smooth and successful start
📊 Build and maintain strategic relationships with enterprise customers
💬 Foster long-term partnerships based on trust, transparency, and mutual respect
💡 Identify upsell & cross-sell opportunities within existing accounts
🔄 Conduct regular business reviews to align with clients’ evolving needs
🎯 Present value propositions clearly and handle objections effectively
📝 Negotiate and close complex B2B deals with senior decision-makers
📈 Monitor KPIs, growth metrics, satisfaction levels, and risks
🤝 Collaborate with IT, Compliance, Payments, Finance, and Settings teams to ensure seamless client experience
🚨 Monitor client activity and proactively address any unusual changes
📑 Prepare monthly reports on KPIs and assigned tasks
📚 Assist with Confluence articles and updates upon request
👩‍🏫 Mentor newcomers, conduct shadow sessions and trainings after probation
🗣 Gather client feedback and convert it into actionable insights
🌍 Share industry trends and market insights within the team
⚖️ Maintain high standards of ethics and professionalism

 Skills & Requirements

✅ 2+ years of experience as Key Account Manager (B2B) / Payment Manager
✅ Strong understanding of FinTech & payment ecosystems
✅ Experience with merchant account onboarding
✅ Excellent communication & self-management skills
 English – Upper-Intermediate / Advanced
 Ukrainian/Russian – fluent

Nice to Have

➕ Compliance certifications
➕ Legal background

Hiring Process
📞 Prescreening Call with Recruiter (40 min)
🧠 Technical Interview (60 min)
🎯 Job Offer & Background Check

We are looking for an ambitious and result–oriented Sales Manager who wants to develop a career and grow in sales. Ideally, we are looking for a candidate with a strong background in FinTech sales (including EMI, PSP, fintech banks, and digital wallets). We are committed to providing you with comprehensive training and support by experienced professionals so you can succeed in the Sales role.

Responsibilities:

• Acquire new clients by growing, maintaining and leveraging leads, converting them into sales opportunities
• Identify features of target business verticals in order to offer the most suitable solution for the potential client
• Prepare and organize sales materials, including presentations and proposals
• Present and pitch products to potential clients
• Schedule and attend meetings with potential clients to discuss their needs and introduce PayDo’s solutions
• Prepare offers, agreements and invoices
• Work with CRM (Zendesk Sell)
• Provide periodic updates and report to the Head of Department
• Achieve weekly/monthly KPIs

Skills & Requirements:

• Strong background in FinTech sales (including EMI, PSP, fintech banks, and digital wallets)
• Motivated, enthusiastic and result-oriented individual with a strong work ethics
• A quick learner who can grasp new concepts and apply them quickly
• Fluent in English and Ukrainian/Russian
• Basic knowledge of CRM platforms
• A creative and resourceful problem solver
• Ready for new challenges with a strong can-do attitude

• Ability to travel abroad

   

  Our Hiring Process:

  • Prescreening Call with recruiter 
  • Final interview with HRD and Hiring Manager
  • Job Offer & Background Check

We are currently looking for a Project Manager who will support and coordinate several client accounts, help manage outstaff projects, and grow together with our delivery team.
 

This role is ideal for someone with early experience in project management, operations, account coordination, or IT delivery who wants to grow into a strong Delivery Manager role.
 

What you will do

• Coordinate ongoing outstaff projects across several client accounts
• Maintain regular communication with engineers working on client projects
• Support smooth collaboration between clients, delivery, recruitment, and resource teams
• Participate in staffing processes and help match specialists to project needs
• Review CVs together with the team and support candidate evaluation
• Assist in technical and cultural interview coordination
• Help identify and prevent delivery risks early
• Support account development and expansion opportunities
• Work closely with Sales during pre-sales and discovery stages
• Ensure specialists match project requirements, budget, and expectations
• Maintain project documentation and operational records
• Support preparation and coordination of contracts and related documents
   

Who we are looking for

• 1–3 years of experience in Project Management, Account Management, Operations, Recruitment coordination, or similar roles
• Higher education (required)
• Basic understanding of IT delivery or completed PM / IT-related courses
• Strong communication and organizational skills
• Ability to work in a multitasking environment
• Attention to detail and accuracy in documentation
• Confident PC user with experience in Google Workspace
• Basic experience working with CRM or tracking systems
• Proactive mindset and willingness to learn
• English level — Intermediate or higher
   

Nice to have

• Experience in IT outsourcing / outstaff environments
• Understanding of software development lifecycle
• Experience supporting interviews or staffing activities
• Agile / Scrum theoretical knowledge
   

What you get

• Structured mentoring from experienced Delivery Managers
• Opportunity to grow into a Delivery Manager role
• Hands-on experience with real IT delivery and client accounts
• Fully remote work format
• Work with modern technologies in an experienced team
• Real impact on project and company growth
• Competitive compensation with growth opportunities

Attention: remote work is not considered!

Webugol (https://webugol.com) is a dynamic company that offers organic promotion services to our international clients (USA, Canada, UK, Australia). Our main goal is to deliver profitable results to our customers by making every decision based on the growth of organic ranking, traffic and market position of the client. We are looking for an SEO specialist who is passionate about our vision and willing to go the extra mile for the client. We need a specialist who is eager to learn and acquire new skills.

As an SEO specialist, you will be responsible for:

• analyzing the business needs of our clients and their web resources for organic promotion;
• conducting SEO audits and implementing SEO changes on the client’s site;
• developing and executing SEO promotion strategies;
• creating and managing SEO content plans and content;
• working on increasing the external link building of the client’s site;
• monitoring the progress and results of the projects;
• improving the online funnels for our clients;
• collaborating with other contractors/subcontractors (programmers, designers, copywriters, sales managers, etc.)

To apply for this position, you need:

• at least one year of work experience in SEO optimization;
• experience with copy-writing and linkbuilding;
• proficiency in Google Seach Console, Analytics, Serpstat (Semrush, Ahrefs);
• basic knowledge of Google, Facebook, Instagram advertising (optional);
• English level of B1 or higher;
• quick learning ability and desire to achieve measurable results;
• self-reliance and independence in work!

We offer:

• a competitive salary starting from $700, depending on the interview results;
• a fast salary growth opportunity based on your learning progress;
• an office in the city center (near the Forum shopping center).

WHO WE ARE 💫

Hi, we’re BetCare.

We are an outsourcing company specializing in multilingual customer support services within the iGaming industry. We provide comprehensive customer care solutions with a strong focus on sales performance, player conversion, and customer reactivation strategies.

Our clients are primarily based in Europe, Canada, and Australia, and we operate in licensed markets globally.

Our team’s core strengths are Positive Language, Care, and Sales. We approach every customer interaction with the goal of delivering an excellent service experience while naturally creating opportunities for sales.

WHO WE ARE LOOKING FOR 😎

We are seeking a Customer Quality Control Manager with at least an Upper-Intermediate level of English proficiency and a minimum of 1 year of proven experience in a similar role.

In this position, you will ensure that customer support services consistently meet established SLAs and exceed industry service standards by proactively monitoring, evaluating, and continuously improving daily chat and email support interactions.

MAIN RESPONSIBILITIES 🦾

• Monitor and analyze key customer support metrics for individual agents and the department (e.g., response time, CSAT).
• Conduct monthly random ticket reviews to assess service quality and compliance.
• Hold regular quality control sessions, providing structured feedback based on review results and upon request.
• Address brand-related feedback promptly, ensure proper case assignment to responsible agents, and implement clear action plans to prevent recurrence.

• Maintain and continuously improve the internal knowledge base in collaboration with the Project Coordinator and Team Leader.

   

A FEW MUSTS ❗

• At least 1 year of proven experience in a comparable position within a Quality Control department.
• Fluency in written and spoken English (English is the official working language).
• Experience in the iGaming industry and a desire to expand your technical knowledge.
• Experience working with HelpDesk software.
• A strong understanding of Customer Service Quality Control principles.

• Understanding of cryptocurrency and general banking operations.

   

WHAT WE OFFER 💎

• Fully remote work. If you are based in Lviv, you also have the option to work from our pet-friendly office 🐶.
• A comprehensive onboarding program to ensure smooth integration into projects and adoption of best practices (fully paid upon successful completion).
• Paid time off, including vacation, recreation days, birthday leave, and sick leave.
• Career growth and development opportunities.

• Company gifts and perks.
   

  Can you relate to this? If your answer is "Hell Yes", apply here!