Jobs at Djinni

Delasport — Implementing Technological Solutions Here and Now

Delasport is an iGaming software company providing Sports Betting & Online Casino software and turnkey B2B solutions. Since 2010, we have made a significant impact on the industry, earning awards and expanding our global presence. With offices in Bulgaria, Ukraine, and Malta, our team of more than 500 experts continues to drive innovation and strive for excellence. We are looking for top talent to join our R&D center in Kyiv.
 

RESPONSIBILITIES

• Manage and maintain our cloud infrastructure on Google Cloud Platform (GCP) to ensure high availability, scalability, and security
• Design, build, and manage containerized environments using Kubernetes for deploying and orchestrating microservices
• Collaborate with software development teams to streamline the CI/CD pipeline and implement automated build, test, and deployment processes
• Develop and maintain infrastructure as code (IaC) using Terraform to automate the provisioning and configuration of cloud resources
• Implement and manage configuration management tools such as Ansible to ensure consistent and efficient deployment across environments
• Monitor system performance and identify potential bottlenecks, taking proactive measures to optimize and improve overall system reliability
• Troubleshoot and resolve issues related to infrastructure, applications, and deployments in a timely manner
• Participate in the on-call rotation with the DevOps team, responding to alerts and incidents outside of regular business hours

• Stay up-to-date with the latest industry trends and best practices related to DevOps, cloud computing, and containerization
   

  REQUIREMENTS

• Bachelor’s degree in Computer Science, Engineering, or a related technical field
• Resilient and flexible mindset, open to changing priorities and adapting to new challenges and technologies as the business evolves
• 3+ years of experience as a DevOps Engineer or similar role with hands-on experience in Google Cloud Platform (GCP)
  Strong knowledge of containerization technologies, particularly Kubernetes, and experience managing containerized environments
• Proficiency in infrastructure automation using Terraform to provision cloud resources.
  Strong knowledge of configuration management tools, such as Ansible
• Solid understanding of CI/CD concepts and experience implementing CI/CD pipelines
• Familiarity with version control systems (e.g., Git) and their integration with CI/CD pipelines
• Strong knowledge of scripting languages (e.g., Bash, Python) for automation tasks
• Experience with monitoring and logging tools to ensure the health and performance of systems
• Strong problem-solving skills and the ability to work effectively in a team-oriented, collaborative environment
• Upper-Intermediate English level
  
  WHAT WE CAN OFFER YOU
• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Diya is experiencing sustainable growth and we are currently looking for new team members to join our technician team. This job opening has arisen due to the rapid promotions of our existing specialists.

If you are enthusiastic about technical things and possess theoretical and hands-on skills, even if you do not have any prior work experience, we encourage you to send us your resume. We require that you have a strong desire to work in this field, and communication and written English skills at least at the B1 level.

We are a successful Ukrainian IT company providing full-service IT solutions for small and medium businesses across the world. Our company has a strong professional background in providing remote technical support services to companies across different industries helping them deliver excellent customer experience.

We are a friendly crowd of it-savvies. Working shoulder to shoulder in a virtual crew gives us the flexibility to provide better solutions and exceed our customers' expectations.

Diya is currently looking for a Technical Support Engineer for a full-time position, who is tech-savvy with excellent troubleshooting skills to join us.

The position is for our first level of support working directly with end-users to resolve technology issues remotely for our nationwide client base. An engineer will be exposed to multiple desktops, network, and server technologies in our diverse customer infrastructure environments. The L1 position responds to, resolves, and escalates incoming technical client issues and requests submitted by phone, e-mail, chat, or ticketing system, focusing on superior customer service. There is a paid trial period of 3 months for this position.

Responsibilities for Technical Support include but are not limited to the following:

Provide expert remote desktop support and basic server administration with a focus on:

• Client satisfaction.
• Service delivery quality.
• Technical excellence.

Qualifications:

• Experience with Windows operating systems and office applications.
• Excellent troubleshooting skills.
• Excellent communication and people skills.
• Ability to learn new technologies quickly.
• Ability to work within tight deadlines.
• Ability to multitask and perform under pressure.
• Readiness to different time shifts (our operations are 24/7).
• Detail-oriented, self-motivated, punctual, quick-thinking, creative and proactive.
• Intermediate level of English (both spoken and written).
• Experience with the Microsoft 365 platform would be a big advantage.

What we offer:

• Comfortable work environment, remote work.
• Competitive salary.
• Paid vacation and sick leave.
• Healthcare insurance and gym.
• Training and useful experience.
• Work in a young and friendly team.
• Career opportunities and professional growth.

Lead Generation Manager (on-site)

We're a fast-growing tech company building modern, innovative digital products - and we're looking for a driven Lead Generation Manager to join our team in Lviv. If you know how to find the right clients, build meaningful connections, and turn cold outreach into warm conversations - we'd love to hear from you.

What you'll be doing

You'll be responsible for building and executing lead generation strategies that bring new business opportunities to the company. Working closely with the sales and management team, you'll identify potential clients, initiate contact, nurture relationships, and help fill the pipeline with quality leads. You'll be representing a team that delivers web applications, mobile apps, and AI-powered solutions - so understanding the IT services market will be a real advantage.

What we're looking for

Lead Generation & Outreach

• Proven experience in lead generation, sales development, or business development in the IT industry
• Hands-on experience with outreach platforms and tools (LinkedIn Sales Navigator, Upwork, Apollo, Hunter.io, or similar)
• Ability to craft personalized, compelling outreach messages that get responses
• Experience building and managing prospect lists and outreach sequences

Communication & Sales

• Strong written English - you'll be communicating with international clients daily
• Ability to identify client needs and clearly articulate the company's value proposition
• Experience qualifying leads and handing them off to the sales or account management team
• Comfortable with follow-ups and managing long outreach cycles without losing momentum

General

• Self-motivated, results-driven, and able to work with measurable KPIs
• Organized, with experience managing outreach pipelines in CRM tools
• Proactive mindset - you don't wait for leads to come to you

What we offer

• Full-time, in-office position in Lviv
• Official employment and a competitive salary based on your skills and experience
• Company-provided equipment
• A well-structured work schedule
• A collaborative team of experienced professionals
• Clear KPIs and performance-based growth opportunities
• Interesting work at the intersection of sales, tech, and business development

How to apply

Send us your CV - we review every application and get back to candidates promptly. This could be the start of something great.

We are looking for a Promo Manager to join our team. This role will involve the creation and timely delivery of emails, bonuses, web pushes and other required communications. Would you like to develop your skills and your career at an innovative company that will take your career to the next level? Then we would love to hear from you!

HOW YOU WILL MAKE AN IMPACT

• You will be responsible for the creation and sending on time of emails, pushes, pop-ups for our brands;
• You'll have to do the user segmentation;
• Your task will include setting up and checking the operation of bonuses;
• We expect you to post promotional material on the websites;
• You'll fully support the process of forming emails as well as cooperate with copywriters, designers, games, and the product team;
• We will expect you to work with analytics to present reports campaigns success rates and explore the motivation of our customers;
• You'll be responsible for the data collection regarding best practices in the existing market.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• You'll have at least 1 year of experience in the email marketing;
• We expect you to have an understanding of how to create emails, and bonuses in Customer.io;
• Your English level needs to be at least intermediate;
• We will count on your understanding and insights about the process of user segmentation and content creation;
• We expect you to be responsible and attentive to details.

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for an ambitious and result–oriented Sales Manager who wants to develop a career and grow in sales. Ideally, we are looking for a candidate with a strong background in FinTech sales (including EMI, PSP, fintech banks, and digital wallets). We are committed to providing you with comprehensive training and support by experienced professionals so you can succeed in the Sales role.

Responsibilities:

• Acquire new clients by growing, maintaining and leveraging leads, converting them into sales opportunities
• Identify features of target business verticals in order to offer the most suitable solution for the potential client
• Prepare and organize sales materials, including presentations and proposals
• Present and pitch products to potential clients
• Schedule and attend meetings with potential clients to discuss their needs and introduce PayDo’s solutions
• Prepare offers, agreements and invoices
• Work with CRM (Zendesk Sell)
• Provide periodic updates and report to the Head of Department
• Achieve weekly/monthly KPIs

Skills & Requirements:

• Strong background in FinTech sales (including EMI, PSP, fintech banks, and digital wallets)
• Motivated, enthusiastic and result-oriented individual with a strong work ethics
• A quick learner who can grasp new concepts and apply them quickly
• Fluent in English and Ukrainian/Russian
• Basic knowledge of CRM platforms
• A creative and resourceful problem solver
• Ready for new challenges with a strong can-do attitude

• Ability to travel abroad

   

  Our Hiring Process:

  • Prescreening Call with recruiter 
  • Test task
  • Final interview with HRD and Hiring Manager
  • Job Offer & Background Check

At Whitechain, we’re on a mission to revolutionize blockchain, smart contracts, and cryptography. As part of the WhiteBIT ecosystem, we’re building cutting-edge Web3 solutions, from our own EVM blockchain to non-custodial wallets, DeFi platforms, and GameFi experiences.

We’re looking for a skilled and motivated Blockchain / Web3 Developer to help us design, build, and improve scalable blockchain products and infrastructure. If you’re passionate about decentralization, smart contracts, EVM ecosystems, and the future of digital finance, this is your opportunity to make a real impact.

The future of Web3 starts with you — join us as a Blockchain / Web3 Developer!

Requirements

• 3+ years of software development experience
• 1–2+ years of experience in blockchain, Web3, crypto, or DeFi projects
• Strong experience with Solidity and smart contract development in the EVM ecosystem
• Good understanding of Ethereum / EVM architecture, gas optimization, token standards, and smart contract security
• Experience with Web3 tools such as Hardhat, Foundry, Remix, MetaMask, Ethers.js, Web3.js, Viem
• Experience deploying and maintaining smart contracts on testnet and mainnet
• Knowledge of DeFi: AMMs, staking, lending, bridges, oracles, stablecoins, and liquidity pools
• Backend integration experience: APIs, indexers, event listeners, wallets, or transaction services
• Understanding of common blockchain security risks
• Experience with JavaScript, TypeScript, Python, Node.js, or similar backend technologies
• Familiarity with Git, CI/CD, testing frameworks, code reviews, and documentation
• English level B2+

Responsibilities

• Design, develop, test, and deploy smart contracts for Whitechain and Web3 products
• Build blockchain features for DeFi platforms, wallets, GameFi, and ecosystem tools
• Write secure and gas-efficient Solidity code
• Create unit tests, integration tests, and deployment scripts
• Integrate smart contracts with backend services, frontend apps, wallets, APIs, and blockchain infrastructure
• Review existing smart contract code and suggest improvements
• Support audits, security reviews, and vulnerability remediation
• Monitor deployed contracts and help resolve production issues
• Research new blockchain protocols, DeFi mechanics, and EVM improvements
• Contribute to technical documentation and best practices

Nice to Have

• Experience with L1 / L2, rollups, bridges, validators, nodes, or RPC infrastructure
• Experience with audit tools such as Slither, Mythril, Echidna, Tenderly, or OpenZeppelin Defender
• Knowledge of The Graph, SubQuery, custom indexers, or blockchain analytics pipelines
• Experience with account abstraction, cross-chain protocols, or oracle integrations
• Open-source Web3 contributions or a public GitHub portfolio
• Understanding of tokenomics, staking, governance, or protocol economics
• Experience in fintech, crypto exchange, DeFi, wallet, or Web3 infrastructure companies

If you are passionate about Solidity, EVM, DeFi, and building reliable Web3 products, we would be happy to hear from you.

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
 

Your impact:

• Execute, manage, and optimize large-scale advertising campaigns across Google Ads.
• Develop and implement effective user acquisition strategies focused on performance and scalability.
• Conduct in-depth keyword, audience, and competitor research to identify growth opportunities.
• Manage campaign budgets, bidding strategies, and performance optimization to maximize ROI and business impact.
• Analyze campaign performance, identify trends, and proactively drive improvements based on data insights.
• Collaborate cross-functionally with creative, analytics, and product teams to improve campaign efficiency and performance.
• Optimize and automate routine processes to improve operational effectiveness and scalability.

About you:

• 4+ years of hands-on experience managing and optimizing Google Ads campaigns.
• Strong knowledge of Google Analytics, Google Ads metrics, attribution models, and performance analysis.
• Proven experience working with high-budget performance marketing campaigns.
• Experience with Facebook/Instagram Ads, DV360, Bing Ads, or other paid acquisition channels will be a strong plus.
• Intermediate+ level of English or higher.
• Strong analytical thinking, attention to detail, and a data-driven approach to decision-making.
• Results-oriented mindset with strong business and performance focus.
• Ability to work independently, prioritize effectively, and drive initiatives proactively.

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.

We're a fast-growing tech company building modern, innovative digital products — and we're looking for a Full-Stack Developer to join our team in Lviv. If you're comfortable on both sides of the stack, enjoy owning features end-to-end, and want to work in a team that values engineering quality, we'd love to hear from you.

What you'll be doing

You'll work as part of a cross-functional team to build and maintain full-stack features — from crafting responsive, user-friendly interfaces to designing scalable server-side architecture and APIs. Our frontend stack includes React, Next.js, TypeScript, Redux, GraphQL, SCSS, Material-UI, and Webpack. On the backend, we work with Node.js, Express, NestJS, PostgreSQL, MongoDB, JWT, Socket.IO, AWS (DynamoDB, S3, EC2), Firebase, and Heroku. We also integrate with third-party services such as Twilio, SendGrid, Google Maps, MapBox, and WebRTC.

What we're looking for

Frontend

• Solid experience with React and modern React hooks
• Confident use of modern JavaScript (ES6+) and TypeScript
• Strong command of HTML5, CSS3, and SCSS
• Experience with Redux or other state management tools
• Ability to build responsive, cross-browser compatible layouts

Backend

• Solid hands-on experience with Node.js
• Practical experience with Express.js and/or NestJS
• Experience working with ORM tools
• Proficiency in SQL databases (MySQL / PostgreSQL) and NoSQL databases
• Experience designing RESTful APIs and integrating with third-party services

General

• Experience with Git and version control workflows
• Ability to work across the full product lifecycle — from feature design to deployment
• Responsible, self-motivated, and comfortable working both independently and as part of a team

What we offer

• Full-time, in-office position in Lviv
• Official employment and a competitive salary based on your skills and experience
• Company-provided equipment
• A well-structured work schedule
• A friendly, supportive team and a comfortable office environment
• Mentorship and guidance from experienced colleagues
• Interesting and technically challenging projects to grow on

How to apply

Send us your CV — we review every application and get back to candidates promptly. This could be the start of something great.

We are looking for a Senior Data Engineer to work ona  modern data platform project focused on processing and enriching data from multiple external sources to support advanced analytics, ML workflows, and business decision-making.

We’re looking for someone with strong experience in:
• Python
• SQL
• Snowflake
• dbt
• Databricks / PySpark
• ETL/ELT pipelines
• Production-grade data systems
• ML / analytics-related data workflows

It’s a fully remote role within Europe or LATAM, with flexible working hours and long-term collaboration opportunities.

Akvelon works with clients such as Amazon, Reddit, Pinterest, Starbucks, LinkedIn, Intel, and many others, offering strong engineering culture, professional growth, certifications, workshops, and internal learning programs.

Would you be open to a quick chat to discuss the opportunity in more detail?

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.

Our global team of talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.

Be part of the future of iGaming with ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
 

Requirements: 

• 5+ years of PostgreSQL, Pg/SQL development experience. 
• Oracle SQL, PL/SQLL development experience will be a big plus. 
• Shredding, changing and understanding older code without the need to know everything about a business process is imperative. 
• Query performance analyzing and tuning. 
• Experience with high loaded OLTP systems. 
• Experience with very large databases. 
• Experience with design, development, and maintenance of reporting and data warehouse databases a plus. 
• Experience with migrating schemas and data from Oracle to other RDBMS a plus. 
• Basic DB administration experience. 
• Familiarity with database design, documentation and coding. 
• Familiarity with programming languages API. 
• Problem solving skills and ability to think algorithmically. 
• Experience with Amazon Redshift, RDS, Aurora is a plus. 

General skills: 

• English (reading/writing/speaking) — min Intermediate level. 
• Experience in working with people. 
• Quick understanding and learning abilities. 
• Ability to work on several tasks in parallel. 

 
Responsibilities: 

• Responsible for designing, coding, and implementing software solutions using modern techniques and programming SQL language. 
• Provides high-level database development assistance in creating specific applications for businesses. 
• Provides general support on information technology to design, develop, execute, and maintain the database application systems, applying several RDBMS. 
• Ensures research and innovation at all levels of the software development process. 
  May participate in multiple projects simultaneously as a senior development team member. 
• Works harmoniously in a cross-functional team comprising managers, supervisors, business analysts, systems personnel, network staff, and other developers in ensuring the delivery of software solutions as planned, within set budget, and timely. 
• Acts as a coach or mentor to junior software developers. 
• Provides excellent customer service by responding to and assisting with help desk calls to resolving issues, including system outages. 

Company offers: 

• Long-term employment. 
• Flexible timetable. 
• Comfortable working conditions. 
• Paid vacation and sick leaves. 
• English lessons, gym. 
• Competitive salary level. 

About us:

ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world’s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide. 

Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon. 

At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success. 

To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey. 

Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!   

Requirements: 

• Requires 4 or more years of related experience, maintenance, and administration of PostgreSQL databases.   
• Previous SQL Server and/or Oracle database administration experience is a plus.  
• Strong writing and verbal communication skills.   
• Displays excellent collaborative skills with cross-functional teams.  

Responsibilities:  

• The DBA should have knowledge of some industry standard PostgreSQL databases including creation and implementation of fully functional PostgreSQL database clusters (both in the cloud AWS RDS and on-premises), ability to maintain multiple development, QA, and production PostgreSQL environments with experience in performance tuning.  
• Review existing configurations and installations and provide design decisions for improvements to platform environments.  
• Assist in planning and performing PostgreSQL database upgrades and migrations.  
• Perform production level support and be part of the on call rotation when required.  
• This position will be responsible for supporting new and existing PostgreSQL database systems, both internally and future Cloud managed instances and will contribute in defining best practices in database administration, and introduce innovation with automation.  
• Proficient with the Linux operating systems - Ubuntu, RHEL.  
• Assist in implementing long-term strategic goals for database development in conjunction with end users, managers, clients, and other stakeholders.   
• Perform debugging, tuning, and performance enhancement as well as automation of operational and continuous integration aspect of the PostgreSQL platform.  
• Independently analyzes, solves, and corrects issues in real time, providing problem resolution end-to-end.  

Company offers: 

• Long-term employment; 
• Flexible timetable; 
• Comfortable working conditions; 
• Paid vacation and sick leaves; 
• English lessons, gym; 
• Competitive salary level. 

Project: Catering app

Key Details:
Duration: Full-time, starting ASAP, short term (1 month)

Context: Client wants to replace underperforming vendor's mobile developer. Project has ongoing dashboard work (6-person team) but needs dedicated developer for the new app component.

Next Steps: review estimations from client.

Tech Stack:

• Dart / Flutter
• Java / Kotlin (Android SDK)
• Swift / SwiftUI
• MVP
• SQLite / Room
• CircleCI / Jenkins
• GitHub Actions
• Web-sockets

Job Description

• Master’s degree in Computer Science, Data Science, Applied Mathematics, or a related field.
• 8+ years of professional experience in machine learning, data science, or AI engineering.
• Proven experience as a technical lead or solution architect for ML/AI projects, with accountability for end-to-end delivery in a production environment.
• Strong proficiency in Python and the modern ML/AI ecosystem (e.g., PyTorch, Hugging Face, LangChain/LangGraph, Scikit-learn).
• Hands-on experience with data ingestion, RAG pipeline optimization, model evaluation, deployment (MLOps), and monitoring.
• Deep understanding of generative AI (LLMs, embeddings, RAG, prompt engineering, and agentic reasoning) and its practical constraints (latency, cost, safety, hallucinations).
• Experience turning complex business needs into "machine-ready" technical specifications and acceptance criteria.
• Strong experience with major cloud platforms; hands-on knowledge of AWS (e.g., Amazon Bedrock, SageMaker) or GCP (e.g., Vertex AI) is highly desirable.
• Evidence of using modern GenAI tools (Claude Code, GitHub Copilot, etc.) to significantly accelerate your development and testing process.

Job Responsibilities

Advanced Recommendation Modeling: Design and deploy recommendation algorithms that account for time-decay, breaking news signals, and short-term user intent, distinguishing them from long-term preference models used in streaming.
Generative AI Integration: Lead the development and integration of Gen AI and LLM-based models to enhance content summarization, semantic search, and personalized news briefings.
Signal Processing: Engineer complex feature sets that weigh recency, topic sensitivity, and contextual relevance (e.g., differentiating between a user following a specific stock ticker vs. a general sector interest).
Model Lifecycle Management: Own the end-to-end lifecycle of ML models, from hypothesis and training to A/B testing, deployment, and monitoring in a high

Responsibilities

• Be a point of contact for Mid-tier viewers and broadcasters
• Qualify and acknowledge the issues Tango users report, and resolve them in a timely manner, via text communication channel (Intercom, no voice calls)
• Fulfill a workload of 15 tickets per hour with a 5 min first response time SLA
• Record the issues users are experiencing in a task tracking tool (JIRA)
• Gather feedback and propose improvements to user experience
• Achieving good results in personal KPIs and helping teammates do the same.

Requirements

• Prior experience in customer service (1+ years)
• Exceptional English (B2+) with professional tone in written communication
• A desperate urge to help and teach, ability to empathise with customers.
• Competent speech, the ability to make yourself understood
• A responsible team player

• Multi-tasker and performer able to show and report results

   

As a plus:

• Knowledge of additional languages (Arabic, Turkish, Spanish) will be a plus
• Prior experience with helpdesk systems (Zendesk, Intercom, etc) is a plus
• Experience with task tracking tools (Jira, YouTrack, Confluence) is a plus
• Prior experience and success as a live streaming broadcaster is a huge plus!

What we offer:

• International company with several offices in different locations: Tel-Aviv, Kyiv, Warsaw, Limassol.
• Granting an Option;
• A professional environment with great people to work with;
• Competitive salary, performance review;
• Flexible working hours, no one here tracks your work time because our culture is built on trust and cooperation;
• Social package, including sports coverage, elite medical insurance for you and family;
• 20 working days paid vacation and 100% sick leave coverage;
• Opportunities to make a difference, to develop and grow;
• Regular corporate celebrations, team building, and fun activities;
• Comfortable office close to the metro station. Our Kyiv office is open 24/7 with all safety and health measures in place.

Description:

We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.


The future of Web3 starts with you: join us as a Junior Talent Manager!

Requirements:

— Experience in preparing and structuring vacancy requirements;
— Understanding of role seniority levels and ability to differentiate between Junior, Middle, and Senior specialists based on responsibilities, skills, and expectations;
— Strong organizational and coordination skills;
— Ability to manage multiple processes simultaneously;
— Good communication skills and stakeholder management;
— Analytical thinking and attention to detail;
— Upper-Intermediate+ English level.

Responsibilities:

Talent Demand & Hiring Process:
— Collect and consolidate data on job openings from hiring managers
— Transfer job opening requests for salary analytics
— Gather and validate budget information for open positions from hiring managers
— Coordinate budget alignment with hiring managers based on salary analytics results
— Facilitate the approval process, ensuring all required approvals are obtained
— Monitor and update the status of job applications throughout the process

Internal Talent Search & Talent Pool:
— Work with the internal Talent Pool to identify relevant candidates for open positions
— Support internal search processes, including collecting applications and initial candidate communication
— Coordinate internal interview processes between candidates and hiring managers

Employee Rotations:
— Support or manage employee rotations within one or two departments
— Identify potential internal opportunities aligned with employee profiles
— Coordinate communication between employees and managers during rotation processes
— Ensure smooth execution of rotations in successful cases
— Maintain and update rotation-related reporting

Would be a plus

— Experience in HR, Talent Management, or Operations
— Experience working with internal mobility or recruitment processes
— Familiarity with HR systems and tools

Language proficiency:

English — (Upper-Intermediate (B2))

Ukrainian — (Native)

Work conditions:

Immerse yourself in Crypto & Web3:
— Master cutting-edge technologies and become an expert in the most innovative industry.

Work with the Fintech of the Future:
— Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
— Gain unique experience and be part of global transformations.
Drive Innovations:
— Influence the industry and contribute to groundbreaking solutions.

Join a Strong Team:
— Collaborate with top experts worldwide and grow alongside the best.

Work-Life Balance & Well-being:
— Modern equipment.
— Comfortable working conditions, and an inspiring environment to help you thrive.
— 24 calendar days of paid leave.
— Additional days off for national holidays.

With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!

WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.