Jobs Content Design / UX writer

We are hiring an Instructional Designer / Content Producer for the Go-to-Market Enablement team of a leading US-based SaaS platform.

The team equips global Sales and Customer Success staff with high-impact skills, tools, and learning content. This is an approximately 4-month contract with potential prolongation for another year. Senior instructional designers on the client side lead strategy, you own execution. The ideal candidate uses AI tools like Google Gemini and Claude to accelerate research, content strategy, and learning design.

Responsibilities:

- Collaborate with Enablement and GTM team members to identify the highest-impact content priorities

- Design modern, high-quality eLearning modules with Mindsmith

- Design engaging virtual instructor-led training via Google Slides

- Create scripts and develop video content using Vyond, Camtasia, and other video authoring tools

- Innovate on content development and distribution strategies to engage learners

- Improve, refine, and maintain existing content

- Conduct research to inform content strategy

Must-have skills:

- A Bachelor's degree

- 5+ years of experience in instructional design, including developing enablement content in the tech industry

- A track record of creative ways to engage and motivate remote learners

- Strong video, podcast, and roleplay production and editing skills

- Virtual course design expertise and a deep understanding of adult learning principles

- A collaborative, growth-minded, "roll up your sleeves" working style

- Excellent written and verbal English communication skills

Technical requirements:

- Tools: Canva, Google Suite, Confluence Cloud, Seismic, Mindsmith or Articulate Rise (or a similar authoring tool), Vyond (or a similar video authoring tool)

- Demonstrated expertise using AI tools (Google Gemini, Claude) to create content strategies and learning solutions

- Knowledge of accessibility standards (WCAG) and mobile-first design

- Strong project planning and stakeholder communication skills

Hiring process:

- HR interview with EchoGlobal

- Interview with the client's team

- Short practical assignment (an eLearning build with a brief walkthrough of your approach)