Jobs

🎯 Role Overview:

We are looking for a powerhouse Lead of Business Development to lead our growth strategy and expand our footprint in the global iGaming market. You aren't just a strategist; you are a "hands-on" closer who understands the plumbing of the payments industry. You will be responsible for the full lifecycle of partner acquisition—from scouting Tier-1 merchants to navigating the complexities of KYC/Compliance and ensuring a smooth "Go-Live."

⚙️ Your Tasks:

Market Expansion & Strategy:

• Identify and penetrate new geographic markets, selecting the optimal mix of Acquirers, Local Payment Methods (LPMs), and APMs for each region;

• Conduct deep-dive market analysis to stay ahead of PSP trends and competitor offerings.

   

End-to-End Sales & Partnership Management:

• Lead the full sales cycle: prospecting, high-level negotiations, and closing deals with Tier-1 iGaming operators;

• Negotiate complex commercial terms and legal contracts to ensure win-win partnerships.

   

Technical Onboarding & Coordination:

• Bridge the gap between the client and our internal teams;
• Manage the Onboarding/KYC process, ensuring all regulatory and compliance requirements are met without friction;

• Coordinate with technical teams to oversee API integrations and product setups.

   

Portfolio Optimization & Go-Live:

• Take full accountability for the "Go-Live" phase, including testing and initial volume monitoring;
• Continuously evaluate the performance of existing payment routes to maximize conversion rates for merchants.

👤Our criteria:

• Experience: 5+ years of Business Development experience within the Payments (PSP/Acquiring) or iGaming industry. Tier-1 company background is a significant plus;
• Industry Fluency: Deep understanding of the iGaming ecosystem, including gambling licenses (MGA, Curacao, etc.) and regulatory frameworks;
• Payment Expertise: Strong knowledge of card processing, alternative payment methods (e.g., Pix, UPI, Open Banking), and the technical flow of a transaction;
• Hands-on Execution: Proven track record of "working with your hands"—you have personally sourced providers, negotiated rates, and managed integrations;
• Compliance Savvy: Familiarity with high-risk merchant onboarding and the nuances of AML/KYC requirements;
• Networking: An existing "Rolodex" of contacts within the online casino/sportsbook industry is highly desirable;

• Languages: Fluency in English is mandatory; additional languages relevant to emerging markets are a plus. Fluency in Ukrainian/Russian. 

   

💼 Our Offer:

• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stations to help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.

Proactive and results-driven Account Manager to manage and develop relationships with VIP players. The role focuses on retention, revenue and deposit growth, and delivering a high-quality, personalized customer experience.

Key Responsibilities

• Build and maintain strong relationships with VIP players
• Act as the main point of contact for assigned accounts
• Monitor player activity and proactively engage to increase retention and lifetime value (LTV)
• Identify player needs and provide tailored offers, bonuses, and experiences
• Execute and optimize VIP campaigns and promotions
• Track player behavior, segmentation, and performance metrics

Requirements

• Experience in VIP Account Management, VIP Management  in iGaming. 
• Strong communication and relationship-building skills
• Analytical mindset with the ability to interpret player data
• Experience working with CRM tools (e.g., Zendesk, Voiso)
• Ability to manage multiple accounts and prioritize effectively
• Fluent in Spanish (English are a plus)
• Flexibility to work in shifts if required

Key Skills

• Relationship management
• Negotiation and upselling
• Customer retention strategies
• Data-driven decision making
• Problem-solving and conflict resolution