Jobs

Innoware is a leading IT consulting company, Microsoft Solutions Partner, certified in cyber and information security (ISO/IEC 27001). We help businesses enhance operational efficiency and ensure data security by implementing Microsoft IT solutions – ERP, CRM, Power Platform, AI, and delivering secure cloud IT infrastructure.

For 25 years, we have been providing high-quality services, and during this time, the Innoware team has completed over 500 projects in Ukraine and 18 countries worldwide. Our clients include successful, world-renowned companies such as Ciklum, Elcore Group, KERNEL, Nova Poshta, Obolon, the American Chamber of Commerce in Ukraine (ACC), SOS Children's Villages, Orbico, and many others.

Innoware’s headquarters are in Kyiv, where we are currently working on a critical task for Ukrainian businesses – the transition from russian-origin software (specifically 1C/BAS) to modern, secure, and international solutions from Microsoft. Today, there is a growing demand for such changes in Ukraine, and Innoware is helping businesses navigate this transformation by implementing solutions based on Microsoft products and adapting them to Ukrainian realities. At the same time, we continue to work with our long-standing foreign clients and welcome new partners worldwide who value the professionalism of our IT specialists.

As we continue to grow and launch new strategic projects in Ukraine and abroad, we are expanding our Marketing Team and inviting a Junior Marketing and PR Specialist.

We don’t expect you to have extensive work experience, but we value your strong academic background in marketing and PR (university/courses) and your passion for making the world a better place by contributing to digital transformation projects for Ukrainian and international businesses.

We are looking for a colleague who wants to become a true professional and is focused on unlimited growth!

The primary goal of Innoware’s marketing department is lead generation. In our work, we focus on inbound marketing and utilize most of the tools associated with this methodology.

So, what will be your first tasks in the position? 

With the support of experienced colleagues, you will:

• Manage marketing plans, ensure they remain up-to-date, and track their status.
• Create unique content for all of Innoware’s and our partners’ information platforms.
• Maintain a media database, monitor publications, and manage a link database.
• Participate in organizing online and offline events hosted by Innoware.
• Take an active part in both online and offline business events – represent the company, and communicate with event participants.
• Engage in Sales Team activities, thereby deepening your understanding of the company’s products.
• Participate in organizing internal PR.

You will also:

• Work closely with the Sales, Projects, and HR teams to create content.
• Keep up with trends in the market, social media, and online services to stay informed.
• Learn about the solutions and services offered by Innoware.
• Continuously learn and grow in the fields of marketing and PR.

Our expectations regarding your knowledge and skills: 

• You are currently pursuing a master’s degree or have already completed your studies in Marketing, PR, Journalism, Economics, or IT.
• You have a strong foundation in marketing and PR, gained through university studies and/or courses.
• You have a strong academic record, as well as solid analytical and logical skills.
• You are actively interested in marketing – you participate in student programs, internships, hackathons, and other marketing/PR events.
• Digital tools: you are proficient in Microsoft PowerPoint, Word, and Excel; you can create basic visual content in one or more graphic design programs. 
• Your English is Upper-Intermediate or higher, and you are fluent in Ukrainian.

Soft skills: we are looking for a responsible, outgoing, and proactive person who is open to new knowledge and technologies and eager to grow in B2B marketing.

For our part, we offer you:

• Training, mentoring, and support from experienced colleagues.
• The opportunity to apply the marketing/PR knowledge you gained at the university and acquire new skills. 
• Opportunities for career growth in marketing and PR within the IT sector. 
• Dynamic and varied work – you’ll have both team projects and independent tasks. It won’t be boring!
• Our values and corporate culture: Innoware is an environment of open, professional communication, teamwork, honest relationships, and mutual trust. We support each other in both work and life. We hold a pro-Ukrainian stance, have not worked with russian companies since 2014, and actively support the Armed Forces of Ukraine.
• Work with Innoware’s amazing and professional team, which is actively growing and evolving. Learn more about Innoware events and your future company at Innoware's LinkedIn page.

Working conditions:

• Primarily remote work, with periodic on-site meetings (~1 time/week) and participation in business events in Kyiv (but subject to the security situation).
• Standard work schedule (Monday through Friday, 9:00-18:00).
• Paid vacation and sick leave.
• Permanent full-time contract, with the option to combine work with completing your university studies.
• Competitive salary reviewed regularly based on your performance. 

Ready to become a true professional in your field and build a career in an IT consulting company?

Please apply with your CV in Ukrainian or English at this website. We’ll carefully review it and invite you for an initial interview if the information in your CV meets the vacancy requirements.

Join us, work with modern Microsoft technologies, and grow together with the Innoware team!

Hi, I'm Vadim, CTO of Lexidesk. 

We make AI agents that answer the phone for law firms in the US and UK. When someone calls a lawyer at 2 a.m. after a car accident, our agent picks up, asks the right questions and books the consultation.
 

Every firm gets its own agent, and a person has to teach it: how the firm talks, which cases it takes, what to ask each caller. You do that in plain English by writing the agent's instructions (the prompt). We have more new firms than people to set them up. That is the job.
 

A job that didn't exist three years ago
 

There is no degree for this and no textbook. The technology changes every month, and nobody will hand you a manual. You'll learn by reading, trying things and working them out yourself. If that sounds like freedom rather than stress, keep reading.

I think this is a job of the future. You'll be the one building the AI, not the one being replaced by it.
 

What you can earn
 

$700/month from day one, $1,000–1,500 after promotion. You can earn serious money here if you put in the work. $1,500 a month is not the limit: we are ready to pay up to $3,000 to anyone who becomes a real pro at writing prompts and supporting our law firm customers.
 

Why we train from scratch
 

Real prompt engineers are hard to find. Plenty of people use the title, but very few can do the work. So we built our own training program and teach people from zero. To start, all you need is strong English, some charisma and a lot of perseverance.
 

Working hours
 

Most of our customers are American, so we work in the second half of the day: 13:00–21:00 Kyiv time, or 13:00–22:00 if you want a one-hour break.
 

What you'll do
 

• Set up the agent for each new law firm: write its instructions, choose its settings, then call it yourself to hear how it performs
• Listen to real calls and read transcripts, find where the agent went wrong and work out why
• Rewrite the instructions and test again until it's right
• Talk to law firms by email, chat and video call about what they want changed
   

What you need
 

• C1 English. You'll write instructions that an AI follows word for word, and you'll speak with American and British lawyers
• A quick mind. You can learn a new tool in a day and you enjoy working out why something went wrong
• Real curiosity about AI. You already use ChatGPT or Claude a lot and want to see how it works from the inside
• The habit of teaching yourself. When you don't know something, you go and find out
   

What you don't need
 

• Experience. None at all
• Programming. This is not a developer job. A prompt is a kind of program, but you write it in plain English
• Legal knowledge. We'll show you our product and how law firms work. The rest you'll learn by doing
   

Be honest with yourself
 

This is a full-time job that needs your whole working day, so it won't fit around university classes. It is also a full day at a computer: reading, listening, writing, testing, then doing it all again. Some people find that draining. The people we want enjoy exactly this kind of focused work.
 

The first three months
 

For the first three months you will compete with the other trainees, and if you learn more slowly than they do, you won't stay long. If you think of yourself as a slow learner, your chances are low. It will be a real competition and it's not for the faint-hearted. But it will be real, and I think real is rare these days.

You will learn by doing the most practical work possible, with the best documentation and training program we can give you. If you get through all of this and build real skill, you will be promoted. That is guaranteed.

Employment Type: Full-time
Work Format: Office-based (Warsaw)
Contract Type: B2B
Seniority Level: Intern / Entry Level

We are an international digital marketing company working exclusively with the US market across niches such as Fintech, Healthcare, Insurance, Pet-care, and more. Our team is growing rapidly, and we are looking for ambitious, disciplined, and motivated people who are ready to grow in Email Marketing, work hard, learn fast, and build a strong career in a high-performance environment. We value people who are hungry for growth, results, and financial success.

Requirements:

— Bachelor’s degree 
— English level: Intermediate or higher;
— Basic understanding of Email Marketing principles and ESP platforms;
— HTML/CSS basic knowledge will be an advantage;
— Practical experience using AI models for content-related tasks; 
— Ability to work in a multitasking environment; 
— Strong self-organization and time-management skills; 
— Readiness to work with technical tasks and new platforms; 
— Stress resistance and ability to adapt quickly to fast-changing environments; 
— Strong interest in developing specifically in performance/email marketing, not just “marketing in general”; 
— Ability to learn quickly and work with large amounts of information;
— Technical mindset and attention to detail;

What you will do:

— Work closely with Middle and Senior Email Marketing Managers on launching and optimizing email campaigns;
— Monitor campaign performance and assist with reporting and analytics;
— Learn to work with enterprise-level ESP platforms and modern marketing tools;
— Support daily operational processes within the Email Marketing department;
— Learn fast, grow fast, and gradually take ownership of your own projects;
— Analyze campaign launch results and suggest improvements;
— Work with audience segmentation and database optimization;
— Assist with setting up new domains and email infrastructure;
— Participate in A/B testing of content, offers, and strategies;
— Collaborate with internal teams to launch new projects;
— Monitor deliverability quality and domain reputation;
— Work in a fast-paced environment with rapid changes and a large number of tests.

What we are looking for:

— Ambitious specialists who want to build a long-term career;
— Highly motivated and result-oriented personalities;
— Candidates who are comfortable with structured work, discipline, and fast-paced environments;
— Individuals who are proactive, mature, and ready to invest effort into their professional growth;
— People with strong internal drive and motivation to grow quickly;
— Candidates who are not afraid of technical tasks and new challenges;
— People who know how to take responsibility for results;
— Those who enjoy working with numbers and analytics;
— Self-sufficient individuals who do not require constant micromanagement;
— Candidates with a strong “problem solver” mindset;
— People who are focused on achieving results, not just “putting in hours”.
 

🔎About SoftPlus Ukraine

SoftPlus Ukraine is a growing software development company with roots in Ukraine and partnerships around the globe. We collaborate with companies of all sizes and stages — from ambitious startups to established enterprises. What unites our team is a shared passion for technology, a commitment to quality, and a drive to keep improving every day.

Our people are at the heart of what we do. We’re a diverse team of skilled professionals working remotely across different cities and countries, yet closely connected through teamwork, knowledge-sharing, and mutual support.

📌The Role

We’re looking for a Trainee/Junior Manual QA Engineer to join our team and contribute to building reliable, high-quality applications. Most of our projects are developed with Angular, .NET Core (EF Core), and MS SQL, giving you the chance to work with modern, in-demand technologies.

As part of the QA team, you’ll collaborate with developers, gain hands-on experience in testing, and grow your skills in a supportive environment where learning and improvement are encouraged.

📋Key Responsibilities:

• Collaborate with the development team to define and maintain test cases and test plans
• Execute manual and automated tests to ensure software quality and reliability
• Monitor, identify, and troubleshoot issues during the deployment process
• Contribute to the optimization of testing workflows and deployment practices
• Stay up to date with emerging technologies, tools, and best practices in QA and DevOps

📝Requirements:

• Completed or ongoing Bachelor’s degree in Computer Science or a related field
• Solid understanding of software testing methodologies, techniques, and tools
• Practical experience with browser DevTools and SQL
• English proficiency at B2 level or higher
• Familiarity with version control systems (e.g., Git)
• Availability for a full-time schedule: 12:00 – 20:30 (Mon–Fri, including a 30-minute lunch break)
• Willingness to participate in regular team meetings during working hours
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities

✅Would Be a Plus:

• Experience with automated testing frameworks
• Working knowledge of Linux environments and scripting languages (e.g., Bash, Python)
• Understanding of CI/CD pipelines and containerization technologies (e.g., Docker)

What We Offer

💸  Paid probation period — 4 weeks of full-time, hands-on experience before official hiring

📈  Growth opportunities — clear paths for professional development and career advancement

🔋 Supportive culture — a friendly, collaborative environment where your ideas matter

🖥️  Modern projects — work with cutting-edge technologies on meaningful, real-world applications

💡 Talented team — join a motivated group of professionals who are always ready to share knowledge and help you grow

Join our team at SoftPlus Ukraine and contribute to the success of our innovative projects. 
Apply now!

The Role

We’re looking for a Strong Junior/Middle Full Stack Angular/.NET Developer who is eager to learn, grow, and contribute to real-world projects from day one. This is a great opportunity if you have a solid foundation in programming and want to put your skills into practice while building modern, user-friendly applications.

In this role, you’ll work closely with experienced developers, gaining hands-on experience in Angular, .NET Core, and MS SQL. You’ll be part of a supportive team that values collaboration, knowledge sharing, and continuous improvement.

📋Key Responsibilities

• Assist in identifying and fixing bugs and issues in the codebase
• Contribute to front-end development using Angular by designing and implementing user-friendly interfaces
• Support database maintenance tasks, including writing SQL queries and helping optimize performance
• Participate in code reviews with more experienced developers to learn best practices and coding standards
• Help refactor existing code to improve efficiency, readability, and maintainability
• Collaborate closely with senior developers, gaining hands-on experience and guidance in both front-end and back-end development

📝Requirements

• Completed or ongoing Bachelor’s degree in Computer Science or a related field
• Solid understanding of software development principles and best practices
• Demonstrated coding skills with pet projects available on GitHub (or similar platform), preferably in C#
• Hands-on (non-commercial) experience with:
  • .NET Core (EF Core, MVC, Onion Architecture, or CQRS)
  • SQL databases
• English proficiency at B2+ level
• Availability for a full-time schedule: 12:00 – 20:30 (Mon–Fri, including a 30-minute lunch break)
• Willingness to participate in regular team meetings during working hours
• Strong analytical and problem-solving skills
• Excellent communication and teamwork abilities
• Experience with Angular (or any other JS) framework

What We Offer

📈  Growth opportunities — clear paths for professional development and career advancement

🔋 Supportive culture — a friendly, collaborative environment where your ideas matter

🖥️  Modern projects — work with cutting-edge technologies on meaningful, real-world applications

💡 Talented team — join a motivated group of professionals who are always ready to share knowledge and help you grow

Join our team at SoftPlus Ukraine and contribute to the success of our innovative projects.

Apply now!

We're looking for night shift Customer Support Agents to join our team! If you're a night owl who enjoys helping people and solving problems, we'd love to meet you.
 

What you'll be doing:

• Chatting with customers and helping them with their questions via chat, email, phone calls, and other channels
• Keeping in touch with your teammates throughout your shift so you can solve issues together
• Making sure every customer gets a friendly, clear, and helpful experience
   

What we're looking for:

• Got customer support experience? Awesome!
• No experience? That's totally okay too. If you're eager to learn, we'll teach you everything you need to know
• You're available to work night shifts (23:00 – 07:00)
• You stay calm when things get busy and genuinely enjoy helping people
• Your English is C1+ in both speaking and writing
   

What you'll get:

• Fully remote work - work from wherever you're most comfortable
• Extra bonuses for every night shift 🌙
• Full onboarding and training, so you'll never feel lost
• A friendly startup team
• Plenty of opportunities to learn, grow, and build your career in customer support
   

If helping people, solving problems, and working nights sounds like your thing, we'd love to hear from you! ✨

We're Hiring: Manual QA for Facebook Ads

We are looking for a Facebook Ads Specialist to join our team and work with a U.S.-based client

Position Details:

Full-time (8 hours per day)
Office-based position
Working hours: 1:00 PM – 9:00 PM ;  2:00 PM - 10:00 PM; 3:00 PM- 11:PM; 4:00 PM - 12:00 AM
Hourly rate: $2.50–$3.00, depending on experience

Requirements:

 Experience with setting up and managing Facebook Ads campaigns
 Understanding of Meta Ads Manager
 Strong analytical skills and attention to detail
 Ability to work independently and meet deadlines

 Based in Lviv, because it's office/hybrid work

If you're interested, we'd love to hear from you!

EverHelp is looking for a Bilingual Customer Experience Specialist (French & English) to join a new international e-commerce project serving customers across the US and Canada. In this role, you’ll support customers throughout their post-purchase journey, help resolve order and delivery-related issues, and provide an exceptional customer experience across multiple communication channels.

The working schedule is shift-based, Monday–Friday, covering 09:15–20:30 EST, which requires evening and night availability for candidates based in Ukraine.

Your future responsibilities include:

• Providing customer support in French and English via phone, email, and live chat;
• Assisting customers with product information, orders, deliveries, and other post-purchase inquiries;
• Handling challenging customer situations through effective de-escalation, proactive follow-up, and solution-oriented communication;
• Coordinating with courier, warehouse, and other external partners to resolve delivery and order fulfilment issues;
• Managing a high volume of customer requests while maintaining accurate, friendly, and professional communication.

Needed experience & skills:

• 1+ year of Customer Support experience, preferably within retail or e-commerce;
• French B2–C1, including the ability to understand Quebec French and communicate clearly with customers from Quebec;
• English B2–C1, both written and spoken;
• Confidence supporting customers across phone, email, and live chat;
• Strong de-escalation and problem-solving skills, with the ability to remain professional in challenging customer situations;
• Ability to multitask and perform effectively in a fast-paced, high-volume environment;
• Strong attention to detail and an analytical, solution-oriented mindset;
• Flexibility and ability to quickly reprioritize as new information or situations arise;
• Self-motivation, reliability, and ability to work independently in a remote environment;
• Strong customer orientation and genuine motivation to deliver an exceptional customer experience;
• Ability to troubleshoot and confidently work with browser-based and mobile applications;
• Stable internet connection and reliable remote working environment.

Nice to have:

• Previous retail or e-commerce support experience;
• Experience with Zendesk, ClickUp, Shopify, WooCommerce, or similar customer support and e-commerce tools;
• Previous experience working fully remotely.

Work with EverHelp is about:

• 20+ vacation days and 10 paid sick leaves;
• Ability to work fully remotely;
• A professional team of specialists, ready to share their expertise, along with internal communities and team activities that foster continuous learning and development both within the team and on an individual level;
• Opportunity for career growth. 32% of our teammates obtained a new role during their first year of work in our company. 86% of our Team Leads have been our Customer Support Agents in the past.

Submit your resume and join our team!

Our client is the Inflight Internet Company that is specialized in delivering reliable Internet connectivity and entertainment multimedia to aircrafts for the USA, enhancing the experience for both passengers and crew. It is the leading global provider of broadband connectivity products and services for aviation. It designs and source innovative network solutions that connect aircraft to the Internet, and develop software and platforms that enable customizable solutions for and by their aviation partners. Once connected, they provide industry leading reliability around the world. Their mission is to help aviation go farther by making planes fly smarter, so our aviation partners perform better and their passengers travel happier.

Responsibilities:

• Implementation of Data Quality Automation processors to verify data identity between databases and efficiently detect differences. This includes data research and program code development.
• Implementation of GreatExpectations Data Quality processors to check for unexpected data and special conditions. This involves both data research and program code development.
• Ensuring data integrity by checking for the absence of duplicates and other anomalies across different data sources.
• Validating the correctness of processors, ensuring their proper deployment using AWS, verifying the structure of GitHub repositories, and checking the availability of up-to-date documentation. This includes reviewing all aspects of the deployment to ensure everything was executed correctly.
• Creating defect tickets in case of any issues discovered during the process.
• Producing test results, compiling test reports, and documenting tickets with all necessary links and outcomes.
• Monitoring the operation of data quality processors, identifying problems as they arise, and finding solutions.

Qualifications:

• Bachelor’s degree or equivalent
• Strong data analysis skills with the capability to identify, analyze, and integrate various large complex data sources.
• AI usage experience
• A passion for working with huge data sets
• Proficiency in SQL and a solid understanding of RDBMS, given the diversity of data sources in use.
• Good Python skills, familiarity with the pandas tool is also a big plus.
• Experience with Bash commands and scripting.

Nice to have:

• Knowledge of Big Data technologies such as Hadoop, PySpark, Hive, and Airflow is advantageous

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

UITOP, a design & development team, we help B2B SaaS products feel simple, modern, and easy to use. As our SDR, you will be the first point of contact, building relationships and moving leads through the funnel toward intro calls. You’re an open-minded, results-driven individual who takes initiative and enjoys testing different approaches to find the best leads!

Responsibilities

• Manage LinkedIn profiles, create content, and engage with potential prospects.
• Contact prospects via LinkedIn and email to convert MQLs into SQLs.
• Craft personalized outreach messages aligned with our ICP and services.
• Propose new lead sourcing strategies and align with marketing/sales teams.
• Own the outbound process and drive continuous improvements.
• Analyze performance and make data-driven decisions to scale outreach.

Requirements

• A curious and open-minded personality. You are naturally interested in the "why" and "how" of things.
• 6+ months of experience in SDR, lead generation, or outreach positions.
• Proficient in LinkedIn and experienced with outreach automation tools.
• Experience in creating email and LinkedIn sequences.
• Effectively communicate the company’s value proposition and be able to read through objections and answer competitive questions.
• Understanding of Sales and Marketing principles.
• Proactive, analytical thinker with a growth mindset and a sense of humor.
• Committed to constant self-improvement and adapting based on feedback.
• Intermediate/Upper Intermediate English.

Bonus points

• Experience in the B2B segment, specifically Design & Development services.
• Experience in social selling on LinkedIn.
• Experience with sales enablement tools.
• Experience with writing posts.

Benefits

• 18 working days of vacation and 10 sick days.
• 50% coverage of English and professional courses.
• Mentorship and support from experienced colleagues.
• Competitive salary with constant performance and salary reviews.
• Financial compensation of coworking 100% (during blackouts).
• Flexible work schedule, remote.

To get things started, we’ll ask you to fill out a short form. It’s the best way for us to really see the person behind the CV. If you don’t hear back from us within two weeks, it means we’re moving forward with other candidates for now. Many thanks for your time and for understanding our process. 

Emerise Group is a dynamic, product-driven group of companies operating in the iGaming industry. We build high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We’re looking for a Support Agent to become one of the key points of contact for our players - helping them quickly resolve issues, and making sure every interaction feels professional, clear, and human. This role is a great fit for someone who is empathetic, attentive to detail and comfortable working in a fast-paced environment where every day can bring a different challenge.
 

Must-Have Skills & Experience:

• Minimum 0.6 year of experience in a similar Customer Support role.
• English B2-C1 - excellent written English, and strong grammar. Able to provide clear concise, professional and empathetic responses.
• Multitasking - ability to handle multiple customer conversations simultaneously while maintaining response quality and accuracy.
• Problem-solving skills - able to identify the customer's issue, investigate it using available tools and provide an appropriate resolution or escalation.
• CRM/Helpdesk experience - experience with Livechat, Zendesk, Intercom, Freshdesk, Salesforce, or similar platforms.
• Shift work availability - willingness to work rotating shifts, including evenings, nights, weekends, and public holidays if required.
• QA & KPI experience - familiarity with quality assurance processes and support KPIs such as CSAT, FRT, AHT, SLA, and resolution rate.
• High attention to detail - especially when handling customer accounts, payments, verification, and sensitive information.

Schedule:

• 2/2 shift pattern.
• 12-hour shifts: 10:00-22:00.
  
  Will be a plus:
• iGaming experience - previous experience in IGaming, sportsbook, or gaming support.
• Experience with Tier-1 customers - particularly Canada, Australia, New Zealand, Germany, or other Western European markets.
• Additional languages - German, French, Spanish, Italian, Dutch, Swedish, Norwegian, Danish, or other European languages at B2–C1+ level.
• VIP customer support - experience working with high-value or VIP customers is a strong advantage.
   

Expected Duties / Tasks:

• Handle customer inquiries via Live Chat and Email, providing professional, friendly, and efficient support.
• Provide accurate information regarding accounts, deposits, withdrawals, bonuses, promotions, games, and product functionality.
• Troubleshoot customer issues, review account and transaction history, and identify root causes.
• Assist with KYC, verification, payments, account access, and technical issues in line with company procedures.
• Handle complaints and sensitive cases, escalating complex issues and potential fraud, payment, security, or responsible gambling concerns to the relevant teams.
• Maintain accurate CRM/ticket records and ensure customer data is handled securely and confidentially.
• Meet established SLA and support KPIs, including response time, resolution time, productivity, and quality.
• Stay up to date with product changes, promotions, payment methods, and internal policies, while sharing recurring customer issues and feedback with Team Leads and relevant departments.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to Make a Measurable Impact: you will work closely with the Team Lead Customer Care and play a key role in improving the customer experience and shaping the future of our Support function.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

Dynamica Labs invites a Junior Customer Success Manager /Project Manager(CRM)  for the implementation of Microsoft Dynamics 365 CRM system to our clients. This position is for those currently working in client-facing roles such as QA, BA, PM, Technical Support Specialist or similar. We provide comprehensive training for transitioning into this role. 
 

 FUNCTIONAL RESPONSIBILITIES: 

• Participation in projects for the implementation of Microsoft Dynamics 365 CRM system. 
• Configuring the Microsoft Dynamics 365 CRM system to fit the client's business processes. 
• Interaction with the development department in terms of writing tasks for system customization, controlling deadlines and quality of execution. 
• Building strong relationships with clients to ensure excellent service levels. 
• Meeting deadlines and reporting on completed work.
   

    WHAT WE EXPECT FROM YOU: 

• 1+ year of experience in IT field
• Desire to continuously learn new things 
• Technically savvy 
• English language proficiency at the upper-intermediate level or higher 
• Higher education
  
      WOULD BE A PLUS: 
• Higher education in technical  fields 
• Experience working in an IT company 
• Experience as a PM or project management courses 

 BENEFITS:  

• A London based company, Microsoft Solutions Partner for Business Applications 
• UK and US based clients only 
• Opportunities for self-realization, professional and career growth 
• Skilled management and mature processes 
• Interesting and diverse projects 
• Friendly team 
• Transparent payment system 
• Remote work 
• Paid public holidays, annual leave, sick days 
• Guidance, mentoring and training for Dynamics Sales and Marketing, HubSpot, ClickDimensions, MS PowerApps 

Possess overall responsibility for the successful planning, execution, monitoring, control, and completion of projects according to the agreed scope, time, cost, and quality criteria.

A solid understanding of the web design process is crucial for this role.

Responsibilities:

Project Management:

- Manage project development from initiation to closure, within budget, timeline, and quality standards. This involves leading the product development team on the projects that typically last 3-5 months.
- Manage day-to-day operational aspects of projects, ensuring smooth progress and addressing challenges.
- Plan and manage project timelines and milestones, ensuring that tasks are completed on time and objectives are met.
- Identify and mitigate project risks to ensure steady progress.

Team management:

- Manage a web development team of backend and frontend developers, a designer, and a QA engineer. Effectively plan and manage the allocation of team members’ time on projects.

Stakeholders management:

- Manage stakeholder communication throughout the lifecycle of website development projects.

Quality management:

- Ensure that the project’s deliverables meet the defined quality standards and stakeholders’ expectations.

Required skills:

- Experience/strong knowledge of Agile, Scrum, Kanban.
Solid understanding of the SDLC.
- Knowledge of UX design and ability to guide design teams.
- Fluent in English with excellent communication skills.
- Strong presentational skills: proficiency in direct stakehoder communication and delivering project updates throughout different stages.
- Strong in people management, problem-solving, and decision-making.
- Initiative-driven with a proactive approach to improving project outcomes.

- Excellent self-organization, time management, and prioritization skills.

Availability to work GMT+2 hours (10 am to 7 pm).

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

We’re adding Company Truck Dispatchers to our team!

REQUIREMENTS:

• English — upper intermediate at least;
• Strong verbal communication, decision-making, and negotiation skills
• Attention to details and high level of responsibility, multitasking

SCHEDULE:

• Monday-Friday 15:00-01:00 

RESPONSIBILITIES:

• Searching and Booking loads for company trucks
• Planning the route and problem-solving on the current loads
• Building and maintaining relationships with clients and drivers (human touch and proactive position is highly important)

OPPORTUNITIES:

• Basic salary + percentage from the Gross (you can also book loads for owner-operators when your trucks are covered and get percentage from Profit too)
• Bonuses for reaching target gross on each truck
• Carreer growth as a perspective
• Corporate events
• Accounting support is provided

24PLAY is a product company from Ukraine that has been developing and publishing mobile games since 2019.

We are a team of professionals who have launched dozens of popular games and gained over 100 million satisfied players worldwide. Our games include Zombiepunk, Blitzkrieg Assault, Street Dude, and more.

As a Diia City resident, we offer employee reservation starting from the first day of employment.

We are currently looking for a 3D Artist / Generalist to share our core company values:

• Creativity: We actively encourage and embrace each other’s ideas, transforming them into reality through collaboration and innovative thinking.
• Integrity: We commit to providing honest feedback and realistically assessing situations, fostering a culture of trust and transparency.
• Productivity: We strive to optimize our workflows to achieve the best possible results in the shortest timeframe, ensuring efficiency and effectiveness in our operations.
• Uncompromising Quality: Our commitment to excellence drives us to prioritize the quality of our work above all else, ensuring that we consistently deliver outstanding results.
• Healthy Lifestyle: We advocate for a healthy lifestyle and stand against harmful habits, promoting well-being and balance within our team.

We are looking for a professional for the role that requires:

• Full-time job;
• Office-based in Kyiv.

Our ideal candidate:

• 1+ year of professional experience
• Confident modeling skills based on references
• Ability to stylize and maintain a consistent visual style
• Proficient in texturing and efficient use of texture space
• Basic skills in rigging, skinning, and animation

Key responsibilities:

• Creating in-game assets and integrating them into the engine (Unity)
• Designing promotional and UI graphics for the game
• Developing effective visual solutions for game design tasks

Nice to have:

• Understanding of the mobile games market and personal gaming experience
• Experience with Unity or other game engines
• Basic knowledge of color theory and composition
• Understanding of graphic optimization for mobile devices

Why join our team?

• Fully Legal: Official employment in full compliance with Ukrainian labor legislation, including paid vacation (24 days) and sick leave (unlimited).
• Professional Team: A high-performing group of skilled individuals committed to excellence.
• No Overtime: We prioritize a healthy work-life balance, with no overtime required.
• Stable Payments: No payment delays since the foundation of the company.
• Bonus System: A unique reward system designed to motivate employees by aligning their performance with the company’s financial goals.
• Professional Development: Access to mentorship programs and our internal library for continuous growth.
• Events: Enjoy board games, masterclasses, corporate events, sports activities, and free English classes.
• Comfortable Workspace: A modern office in Kyiv featuring a spacious lounge, fully-equipped kitchen, sports zone, cinema, and complimentary spa facilities for employees.
• 35-Hour Work Week: Reduced working hours as a benefit for experienced employees

We look forward to receiving your application!