Jobs

Our partner is a leading online gaming supplier, founded in 2012, which has developed worldwide recognition in the industry. They offer complete gaming solutions based on the latest technologies and detailed market analysis for leading iGaming operators.

Due to dynamic growth, the company is inviting a Technical Support Engineer for night shifts to join their Integration Department. The Technical Support Specialist will be responsible for full customer support service of the company’s current partner integrations.
 

Main Responsibilities

– Understand and analyse issues, be able to find appropriate solutions
– Integration protocol testing
– Second-level customer support
– Delivering excellent customer service with 5 shifts a week
 

Mandatory Requirements

– Ready for night shifts only
– Familiarity with monitoring tools (e.g., Elastic, Dynatrace, Grafana)
– A proactive, client-focused attitude and strong work ethic
– Strong problem-solving and troubleshooting skills
– Effective communication skills, both written and verbal
– At least Upper-Intermediate English (written and spoken)
– Eagerness to learn quickly and grow technically
– Working knowledge of XML and JSON
– Basic experience with Git and version control workflows
– Understanding of API protocols (e.g., REST)
– Awareness of the software development lifecycle (SDLC)

Would be beneficial to know:

– Must have- iGaming industry
– Hands-on software development experience with Java, C#, Node.js, or TypeScript
– Experience with cloud infrastructure (AWS, Azure, or GCP) and Kubernetes
– Experience using Jira and the Atlassian stack
– Basic understanding of QA processes and test environments
– Previous experience in a technical support, DevOps, or site reliability role
– Practical experience with monitoring systems
– Exposure to Agile frameworks (Scrum or Kanban) and basic project management skills
 

We offer

– Competitive salary in EUR, subject to annual performance reviews
– Quarterly bonuses under a transparent and systematic system
– Flexible work schedule
– Remote work option
– Comprehensive medical insurance for you and a significant other
– Financial support during special life events
– Unlimited paid vacation
– Unlimited paid sick leave
– Reimbursement for professional development courses

• Спілкування з бізнес-замовниками для збору та уточнення вимог до звітності та аналітичних дашбордів.
• Дослідження джерел даних та оцінка їх придатності для аналітичних задач.
• Підготовка TRD (Technical Requirements Document) для:
   - DWH-розробників (створення датамартів, трансформація даних);
  -  Tableau-розробників (створення BI-проєктів).
• Контроль життєвого циклу задач: від збору вимог до тестування та передачі у продакшн.
• Управління беклогом: постановка пріоритетів, розподіл задач, контроль статусів.
• Виконання SQL-запитів для аналізу даних та валідації результатів.

• Досвід роботи з T-SQL (написання запитів, аналіз даних).
• Розуміння життєвого циклу BI-рішень: від збору вимог до побудови звітності.
• Навички документування вимог у вигляді технічних завдань/специфікацій (ТЗ, TRD).
• Сильні комунікаційні навички: вміння перекладати бізнес-мову на технічну і навпаки.
• Досвід роботи з Tableau (створення дашбордів, проєктів).
• Завершені курси або сертифікації з бізнес-аналізу, SQL, BI-систем.

• Самостійне створення простих дашбордів у Tableau.

• Високонавантажені системи з реальними викликами масштабування
• Сучасний стек та свобода технологічних рішень
• Можливість впливати на архітектуру продуктів, якими користуються мільйони

• Менторство від сеньйорів з досвідом enterprise-рішень
• Разом будуємо інновації, що працюють для мільйонів

• Продукт, що змінює країну — не просто ще один стартап
• Тут команди стають драйверами технологічних змін

• Компенсація додаткових витрат, пов'язаних з робочими завданнями, здійснюються до внутрішніх політик компаній.
• Добровільне медичне страхування та страхування життя.
• Корпоративні знижки від партнерів NOVA.
• Підтримка ментального здоров'я. Можливість безоплатних консультацій з корпоративним психологом.
• Соціальна відповідальність та волонтерський рух “Свої для своїх”.
• Клуби за інтересами: біговий, шаховий та інші ініціативи для натхнення.
• Соціальні відпустки та компенсації відповідно до КЗпП України.

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.
 

Why this role exists:

This role exists to protect, stabilize, and scale our high-value B2B platform partnerships. You’ll help us hit our long-term net revenue retention goals by turning complex iGaming client relationships into predictable, high-growth revenue streams while ensuring our product roadmap matches real market needs.
 

What you’ll drive:

Strategy & Business Growth

• Own commercial growth plans and run regular business reviews to align on client goals, execute commercial renewals, and identify upsell/cross-sell opportunities.
• Defend and negotiate complex commercial proposals—including discounts, SLA compensations, and renegotiations—balancing client satisfaction with company profitability.
• Analyze client ROI using CRM and BI data tools to proactively uncover unmapped revenue opportunities and optimize product adoption.

Client Advocacy & Discovery

• Translate client business metrics and organizational structures into actionable product and operational feedback for internal GR8_TECH teams.
• Ambassador the customer's goals internally, while remaining realistic about platform capabilities and highlighting churn or integration risks early.
• Gather raw customer feedback through direct communication and structured satisfaction surveys to continuous platform development.

Delivery & Operational Excellence

• Drive smooth platform onboarding for newly signed accounts, guiding them through the initial configuration phase.
• Unblock operational jams across Legal, Compliance, Finance, Product, and Support teams to keep the client experience frictionless.
• Track, follow up, and systematically document all client requests and feature updates inside CRM, JIRA, and Confluence.

Cross-Team Leadership & Expertise Transfer

• Mentor and upskill internal team members, leading training sessions for new joiners and setting up peers for successful client-facing presentations.
• Deliver crisp product upgrade presentations to clients, ensuring they understand our development roadmap and know how to use new functionalities.
   

What makes you a GR8 fit:

Must-Have

• 3+ years of experience on the B2B Platform Provider side in iGaming (either as an Account Manager or in a similar client-facing platform role).
• Advanced commercial negotiation skills with a proven ability to build, explain, and defend financial proposals internally and externally.
• Fluency in Russian or Ukrainian; English proficiency at B2 level or higher.
• Deep structural understanding of the iGaming landscape, including operators' gaming sites, operational bottlenecks, and marketing challenges.
• Solid technical literacy—understanding the software development life-cycle (SDLC) and release management enough to talk to developers and explain timelines to clients.
• Deep familiarity with account planning (CRM/BI) and experience with project tools (JIRA, Confluence, Miro, Asana).
• Resilience and empathy in communication.
• A strong problem-solving mindset with the ability to handle unfamiliar tasks or systems.
• Excellent time management skills and ability to prioritize effectively.
   

Nice-to-Have

• Experience training or mentoring junior Account Managers.
• Advanced skills in Microsoft Office (Excel modeling, PowerPoint client pitches).
• A strong network of existing operator contacts in the iGaming industry.
   

Why you’ll love working here: 

Benefits Cafeteria — annual budget you allocate to:

Sports • Medical • Mental health • Home office • Languages.

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.
   

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.

Position: Senior Frontend Developer

Salary: Competitive, based on experience

Work: Remote

Summary

We are seeking a skilled Senior Frontend Developer with 5+ years of experience in Next.js and React to join our innovative biomedical startup. The ideal candidate will have a strong background in building responsive, user-friendly web applications and a passion for creating cutting-edge user interfaces for healthcare software. 

Company Overview

QOVES is a biomedical startup focused on improving patient experiences in cosmetic medical clinics through software. We develop AI-powered applications that predict post-surgery appearances and assist in diagnosing the necessity of cosmetic procedures. Our goal is to transform cosmetic surgery consultations into a well-defined, clinical process of diagnosis and visualization through our software integrations with clinics.

Your Role

• Developing and maintaining our web applications using Next.js and React

• Collaborating with our AI and backend teams to integrate complex functionalities into user-friendly interfaces

• Implementing responsive designs that work across various devices and screen sizes

• Optimizing application performance for maximum speed and scalability • Writing clean, maintainable, and efficient code

• Participating in code reviews and contributing to our frontend architecture decisions

Required Qualifications

• Minimum 5 years of professional experience in frontend development

• Strong proficiency in Next.js and React

• Excellent knowledge of JavaScript, HTML5, and CSS3

• Experience with state management libraries (e.g., Redux, MobX, or Recoil)

• Familiarity with RESTful APIs and GraphQL

• Version control with Git

• Understanding of cross-browser compatibility issues and ways to address them

• Bachelor's degree in Computer Science or related field (or equivalent work experience)

Preferred Qualifications

• Experience working in a startup environment

• Knowledge of TypeScript

• Familiarity with UI/UX design principles

• Experience with testing frameworks like Jest and React Testing Library 

• Understanding of server-side rendering and its benefits

• Experience with CI/CD pipelines

Why Work at Qoves

• Opportunity to solve real healthcare problems with cutting-edge technology

• Well-funded startup with a strong market presence

• Work with advanced AI technology in a healthcare context

• Collaborate with a talented team in a fast-paced environment

• Competitive salary with equity options

• Performance and quarterly bonuses

• Professional development opportunities

Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users,  agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in  Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100  countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. 

We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. 

In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.

Who We’re Looking For:

We are looking for a proactive and technically curious DevOps Engineer who is passionate about building reliable internal infrastructure and improving engineering workflows through automation. In this role, you will contribute to the development and maintenance of CI/CD pipelines, enhance internal tools, and help ensure stable and efficient services for engineering, security, and other internal teams. 

We value people who enjoy solving complex technical challenges, continuously improving processes, and collaborating across teams to deliver impactful solutions.

The role is based in Ukraine.

Team composition:

1 Product owner, 1 Technical Lead, 4 DevOps Engineers.

Tech Stack:

• Monitoring: Zabbix, Grafana, Graylog
• Operating Systems: Unix-like (CentOS/Debian/Ubuntu), Windows Server
• Languages: Ready to work with Python, SQL, optional: Groovy, PowerShell
• Containers: Docker (and similar container runtimes)
• Orchestration & Service Mesh: Kubernetes, Istio
• CI/CD Systems: Jenkins, TeamCity
• Cloud services: Azure/AWS (optional)

• Others: Git, Terraform, Ansible, IIS, SVN

   

Responsibilities:

• Design, develop, and optimize automation for CI/CD pipelines (builds, quality checks, deployments, e2e testing, performance testing, etc), enabling faster and safer releases for R&D teams.
• Develop and maintain tools and services for development teams, security teams, and other stakeholders.
• Build and maintain advanced monitoring, alerting, and fault-tolerance systems, ensuring proactive detection and resolution of issues.

• Partner with developers, QA engineers, and architects to implement best practices in DevOps and automation.

   

What you should expect from us:

• Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
• Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
• Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
• Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
• Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type