Jobs

GR8 Tech builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:
This role exists to build and scale seamless payment integrations that directly impact transaction success, user experience, and revenue. You’ll help us expand and stabilise our PSP ecosystem by owning how integrations are designed, analysed, and delivered end-to-end.

What you’ll drive:

Strategy & outcomes
— Improve payment success rates, stability, and performance across integrations.
— Identify opportunities to optimise routing, reduce failures, and improve UX.
— Contribute to the payments roadmap with a strong focus on integrations.
— Define and track integration KPIs (success rate, latency, error rates).

Discovery & decisions
— Analyse PSP APIs, documentation, and integration requirements.
— Break down payment flows into clear, structured logic and edge cases.
— Translate business needs into precise integration specifications.
— Validate solutions with stakeholders before development starts.

Delivery & execution
— Own payment integration from requirements (user stories, acceptance criteria, flow descriptions) to launch.
— Structure backlog items related to payment integrations and improvements.
— Work closely with engineers to ship, test, and iterate integrations.
— Ensure integrations are scalable, resilient, and well-documented.

Stakeholder & cross-team alignment
— Act as the key link between PSP partners, business teams, and engineering.
— Align on integration scope, timelines, and technical constraints.
— Communicate risks, limitations, and trade-offs early.
— Unblock teams by bringing clarity to complex integration topics.

Processes, data & documentation
— Map end-to-end payment flows, including edge cases and failure scenarios.
— Analyse and document data mapping between systems and PSPs.
— Visualise integration logic using BPMN, UML, or similar tools.
— Maintain clear documentation for integration flows, APIs, and system behaviour.

What makes you a GR8 fit:
Must-have
— 3+ years of experience as a Business Analyst or Systems Analyst.
— Hands-on experience with payment integrations / PSPs.
— Experience working with payment flows (deposits, withdrawals, routing, retries).
— Strong understanding of APIs, integration patterns, and data mapping.
— Experience working in high-load or transaction-based systems.
— Solid knowledge of SDLC and Agile delivery.
— Ability to structure complex integration logic into clear requirements.
— Strong communication skills and ability to work across technical and business teams.

Nice-to-have
— Understanding of payment metrics and optimisation (success rate, conversion, failures).
— Experience with process modelling (BPMN, UML, sequence diagrams).
— Familiarity with tools like Jira, Confluence, Miro, Lucidchart, Figma.
— Understanding of compliance or regional specifics in payments.

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:
Sports • Medical • Mental health • Home office • Languages.

Work-life & support
— Paid maternity/paternity leave + monthly childcare allowance.
— 20+ vacation days, unlimited sick leave, emergency time off.
— Remote-first + tech support + coworking compensation.
— Team events (online/offline/offsite).
— Learning culture with internal courses + growth programs.

Our culture & core values:
GR8 Tech culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.
OWN YOUR GAME: we take initiative and own what we do.
ACCELER8: we move fast, focus smart, and keep it simple.
CHALLENGE ACCEPTED: we grow through challenges and stay curious.
BULLETPROOF: we’re resilient, ready, and always have a plan.

We are looking for an Autonomous systems engineer with a background in computer vision, control theory and mathematical modelling. The ideal candidate will have a strong math background, experience with autonomous systems, modelling and control design. 

Required Qualifications: 

• 2 years of hands-on experience with classical computer vision
• Understanding of geometrical computer vision principles 
• System identification and control
• Sensor fusion/signal processing
• Proficiency in C++ and/or experience with Python
• Experience with Linux and single-board computers
• Experience with PID controllers tuning in embedded or autonomous systems
• Ability to quickly navigate through recent research and trends in computer vision and autonomous systems
• Relevant work experience or education in STEM field

Nice to Have:

• Experience with SLAM and/or Visual-Inertial Odometry (VIO)
• Matlab
• Experience with PX4, betaflight, Ardupilot 
• Familiarity with neural networks and common CV frameworks/libraries (OpenCV, NumPy, PyTorch, ONNX, Eigen, etc.)
• Experience with simulation tools (Gazebo, AirSim)
• SITL, HITL testing
• ROS2

We are seeking a talented Talent Acquisition Specialist with hands-on experience in recruiting non-tech professionals. As a Talent Acquisition Specialist, you will play a pivotal role in identifying and securing exceptional candidates who possess the skills and knowledge required for our success. Experience in hiring Product or Marketing roles will be considered a strong plus.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Responsibilities

• Assist in the mass hiring process by sourcing, screening and shortlisting, and interviewing candidates
• Develop and implement effective recruitment strategies to draw in a large number of qualified candidates
• Manage the recruitment process from job posting to hiring
• Focus on candidate experience, ensuring fast and effective communication with candidates and hiring managers throughout the process
• Collaborate with hiring managers to effectively manage their expectations and ensure success

Requirements

• 2+ years of relevant full-cycle recruiting experience
• Proven experience in hiring for non-tech roles (e.g. Product, Marketing, Operations, Customer Support, Finance, etc.)
• Experience of conducting competency-based interviews
• Demonstrated ability to handle high-volume recruiting cycles
• Strong knowledge of common human resources practices
• Clear and concise verbal and written communication skills, including Upper — Intermediate English
• Ability to jump between high-level strategy and tactical execution
• High attention to detail, particularly when it comes to editing job descriptions, messaging candidates, and scheduling
• Experience in working with an international organization with competing priorities

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company's approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

Join our team and take your recruiting career to the next level — work with international markets, partner with Product and Marketing experts, and gain hands-on experience in a large global company that values growth, innovation, and collaboration.

Ajax Systems is an international technology company and the largest developer and manufacturer of Ajax security systems with smart home capabilities in Europe. It’s a comprehensive ecosystem of 180 devices, mobile and desktop applications, and server infrastructure. Every year, we demonstrate exponential growth in both the size of our team and our global user base. Today, the company employs over 4,100 people, and Ajax devices protect 3.5 million users in more than 187 countries worldwide.
 

We are looking for a new team member to help us become even more effective! Behind the success and ambitions of our company stands a strong team of professionals. We are looking for a new player to join us and contribute to our growth!
 

Responsibilities:

• Recommend action to meet budget and identify opportunities to make optimal use of company recourses.
• Provide accurate monthly P&l and C&F projections.
• Highlight risk and opportunities with regards to future company performance.
• Manage variance analysis.
• Cost control and optimization.
• Support month-end and year-end close process.
• Ensure quality control over financial transactions and financial reporting.
• Business process analysis and improvements.
• Financial modeling and valuation of new projects.
   

Requirements:

• Strong analytical skills.
• Exceptional problem-solving skills.
• A flair for numbers.
• To be highly organized.
• To be a results-driven.
• Experience in a large manufacturing company preferred.
• MS Office Advanced Excel (Power Pivot, Power Query, Pivot tables), Power BI.
   

We offer:

• A dynamic team and a zero-bullshit culture.
• Flexible working hours at the office.
• Diverse projects and professional growth opportunities.
• English language lessons.
• Health insurance.
• Ajax security system kit (participation in the beta testing project—getting and testing new gadgets before their official release).
   

Join the Ajax Systems team to make Made in Ukraine synonymous with reliability!

Job Vacancy: Graphic and Web Designer

We are looking for experienced Graphic designer to join our team!

Responsibilities:

- Collage creation for banners;

- Development of landing pages;

- Assisting in preparing UI design interfaces;

- Creation of marketing materials for the project;

- Development of GIF animations.

Required Skills:

- At least 2 years of experience in graphic and web design;

- Advanced knowledge of Photoshop:

  •Color correction;

  •Retouching;

  •Ability to work with masks.

- Advanced knowledge of Figma:

  •Working with components;

  •Working with Auto Layouts;

  - Preparing responsive layouts.

- Experience in prompt engineering:

  •Ability to work with AI tools (Midjourney, ChatGPT);

- Basic knowledge of:

  •After Effects animation;

  •Illustrator;

  •Photoshop animation;

  •Prepress preparation;

- Proficiency in English.

Personal Qualities:

- Independence;

- Desire to learn;

- Responsibility.

We offer:

-Remote work with a 5/2 schedule.

-Paid training (100% coverage for short courses, 30-50% for more advanced ones).

-English lessons for employees.

-20 vacation days + 5 additional day-offs, paid sick leave.

About Findies:

Findies is a social shopping network that helps women discover better products that truly fit their lifestyle. We combine expert recommendations, community, and cashback to make shopping more confident and trustworthy.

Our team is small and hands-on, and we’re looking for professionals who want real ownership and the opportunity to shape and build the business.

As we grow within the $1.19 trillion e-commerce industry, your ability to deliver results and move fast will be essential to our success.

In this role, you will be responsible for product growth using paid marketing in Meta, TikTok, and Google Ads.

About the role:

We are looking for a Marketing lead who will own paid acquisition for Findies new product angles across Meta, TikTok, and Google Ads, scaling spend efficiently while improving unit economics.

What you'll be doing:

• Lead a team of 2–3 marketing managers: hiring, onboarding, and mentoring.
• Analyze performance, measure results, and compile reports for all campaigns, forming clear takeaways, next steps, and improvement opportunities.
• Test and optimize new setups and approaches across Meta, TikTok, and Google Ads.
• Automate marketing processes together with MarTech manager.
• Provide feedback on creative ad briefs and ready-to-launch ad assets.
• Work on landing funnels and implement ideas together with the PMM.
• Conduct competitor research and implement insights into traffic acquisition.

What you'll need:

• 3+ years of experience in paid acquisition on Meta and/or TikTok.
• Experience managing marketing budgets of at least $500K per month.
• Desire to be a leader.
• Strong understanding of key acquisition metrics and unit economics.
• Strong data analysis and interpretation skills.
• Great communication skills and the ability to work collaboratively.
• Strong leadership skills.

• Upper-Intermediate English or higher.

   

Join us and help build the future of social shopping.

The Support Engineer is responsible for handling second-line support requests, delivering troubleshooting, and making configuration changes.
When required, the Support Engineer shall also handle first-line support requests and, where possible, third-line escalations where they
hold a specialism in that technology.
This role requires deep technical expertise, strong problem-solving skills, and the ability to work collaboratively across departments to
ensure exceptional service delivery. They will also play a key role in mentoring junior team members and contributing to continuous
service improvement.

Key Responsibilities

• Advanced Troubleshooting: Resolve complex issues across servers, networking, and cloud applications (Azure/Microsoft 365).
• Escalation Management: Act as the bridge between basic support and senior engineers, taking ownership of tickets from start to finish.
• System Maintenance: Manage software patching, security updates, and backups to prevent data loss or system downtime.
• Customer Communication: Explain technical fixes to non-technical customers in a way they can easily understand.
• Mentorship: Guide and train junior Support Analysts and Apprentices to help them grow their technical skills.
• Documentation: Write "How-To" guides and internal articles to help the team solve recurring issues faster.

Job Requirements

• Experience: Proven experience working in a fast-paced IT environment (like an MSP) or a large corporate IT department.
• Technical Skills: 
  • Strong knowledge of Windows OS, Active Directory, and Microsoft 365.
  • Experience with Virtualization (VMware or Hyper-V).
  • Solid understanding of Networking (Firewalls, VPNs, and Switching).
• Certifications: Ideally holds a CCNA, Microsoft Certification, or CompTIA Network+/Security+.
• Soft Skills: Must be a patient communicator, a natural problem-solver, and highly organized with ticket logging.
• English: B2 strong - C1

Professional Qualities

• Ownership: She doesn’t just "pass the buck"—she sees a problem through to the end.
• Resilience: Stays calm and professional even when dealing with a high volume of urgent requests.
• Adaptability: Ready to learn and implement new technologies as the company evolves.

The requirements are:

3-5 years commercial experience in testing web or mobile applications;

Upper Intermediate level of both spoken and written English;

Experience with test tools and conducting analysis of test data;

Familiarity with bug tracking systems and test management tools;

Experience in utilizing log files to debug and analyze issues

Will be a plus:

Basic familiarity with Internet and network protocols;

Basic knowledge of REST API architecture;

Basic knowledge of Unix/Linux environments and scripting skills;

WEB/ Mobile Automation development experience

We offer:

• Strong and friendly international team (Warsaw, Tel Aviv, New York);

• Opportunities to develop in various areas (web, mobile, backend testing, API testing, etc);

• Compensation package (20 paid vacation days, paid sick leaves), flexible working hours;

• Health insurance;

• English courses with a native speaker;

• Paid tech training and events;
• Hybrid work mode (∼3 days in the office);

• International business trips;

• Comfortable office (Warsaw)

Let me know please if the position is interesting for you.

We are looking for an experienced PSP Manager to join our iGaming team and take ownership of our payment service provider (PSP) ecosystem. The successful candidate will be responsible for managing, optimizing, and expanding payment solutions across multiple markets, ensuring seamless, secure, and compliant payment operations for our players and partners.

This role is critical to supporting business growth, improving payment performance, and maintaining strong relationships with PSPs, banks, and internal stakeholders.

Key Responsibilities:

• Own the full onboarding lifecycle of new Payment Service Providers from initial engagement through successful go-live.
• Coordinate the collection and submission of KYC, compliance, due diligence, and contractual documentation, working closely with Legal and Compliance teams.
• Oversee pre-live testing, issue resolution, go-live readiness, and launch coordination.
• Represent the company at industry expos, conferences, and PSP events, building relationships and bringing back market insights and opportunities.
   
• Identify and escalate issues to the appropriate internal stakeholders when required.
• Translate business and operational needs into clear internal tasks, coordinate technical integration with the Tech team, and ensure all relevant teams are aligned.
• Act as the main point of contact for PSPs, managing communication, alignment, and information flow between external partners and internal teams.

Qualifications & Experience:

• 2+ years of experience in a PSP, Payments, or Payments Operations role within the iGaming / online gambling industry or related fields (Forex, Payment Provider, KAM, etc).
• Experience working with multiple PSPs across different jurisdictions.
• Excellent communication, negotiation, and problem-solving skills.
• Experience working with payment dashboards, reporting tools, and back-office systems.
• Fluency in English and Russian is required; additional languages are a plus.

By joining us, you can expect:

• A unique opportunity to build a career in a global, fast-growing company.
• An attractive remuneration package, based on qualifications and experience.
• Continuous learning and development opportunities.
• Company-wide events and team activities, fostering a fun and supportive work environment.
• Wolt monthly allowance.
• Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages.
   
• Medical and wellness app, supporting both mental and physical well-being!

Apply now and let’s achieve success together

• We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.

About us:

Atto Trading, a dynamic quantitative trading firm founded in 2010 and leading in global high-frequency strategies.
We are expanding an international, diverse team with experts in trading, statistics, engineering, and technology. Our disciplined approach, combined with rapid market feedback, allows us to quickly turn ideas into profit. Our environment of learning and collaboration allows us to solve some of the world’s hardest problems, together. As a small firm, we remain nimble and hold ourselves to the highest standards of integrity, ingenuity, and effort. 

Role Highlights: 

We’re looking for a Junior Talent Sourcer / Recruiter to help identify and engage exceptional technical and quantitative talent. You will support sourcing, outreach, and interview coordination while learning to operate in a fast-paced, high-standard environment. 
This role is ideal for someone ambitious, detail-oriented, and motivated by performance and impact.

Please note: This role requires in-office presence in one of our locations - Kyiv, Ukraine or Lisbon, Portugal.

Responsibilities: 

• Build and maintain candidate pipelines for highly selective technical roles (quant research, software engineering, trading operations, infrastructure) to support current and future hiring needs.
• Proactively source, identify, research, and engage active and passive candidates via LinkedIn, GitHub, Djinni, job boards, referrals, and niche communities (quant, code/dev, competitive programming), leveraging creative sourcing strategies (Boolean search, social networks, community channels).
• Identify and shortlist relevant profiles based on experience, achievements, tech stack, and location.
• Conduct initial screening, including resume evaluation against role requirements.
• Run outreach campaigns and manage candidate engagement, including personalized messaging, follow-ups, screening requests, and pipeline nurturing.
• Partner with senior recruiters and hiring managers to support the full recruitment cycle, including interview coordination, scheduling, and calendar management.
• Maintain and update the ATS, ensure accurate daily candidate status tracking, and support overall pipeline hygiene.
• Support market and talent research (hiring trends, layoffs, competitors, new sourcing channels).

Requirements:

• Bachelor’s Degree.
• Upper-Intermediate or higher level of English.
• 2+ years of experience in technical recruitment, talent sourcing, or recruitment coordination in a fast-paced environment (software, fintech, gamedev or similar).
• Experience sourcing/recruiting in the US market.
• Proactive sourcing skills (LinkedIn Recruiter, Boolean search).
• Proficiency with modern recruiting tools (including LLM-based tools).
• Experience with ATS (Greenhouse, Lever, or similar) is highly beneficial.
• Strong communication and negotiation skills.
• Ability to work independently, proactively in a fast-paced, high-performance environment with high-quality standards.
• Strong organizational skills, attention to detail.
• Ownership mindset.
• Interest in the trading domain will be a plus.

What We Offer:

• Competitive compensation package
• Performance-based bonus opportunities
• Paid time off (25 days)
• Healthcare and sports/gym budget
• Mental health support, including access to therapy
• Relocation support (where applicable)
• Learning and development support, including courses and certifications
• Clear growth opportunities within the recruitment team
• Access to professional tools, software, and resources
• Fully equipped workstations with high-quality hardware
• Modern office with paid lunches
• International team meet-ups

Our motivation:

We are a company committed to staying at the forefront of technology. Our team is passionate about continual learning and improvement. With no external investors or customers, we are the primary users of the products we create, allowing you to make a real impact on our company's growth.

Ready to advance your career? Join our innovative team and help shape the future of trading on a global scale. Apply now and let's create the future together!

Lead Software Application Administrator 

QA Madness is a European IT service company focusing strongly on QA and cybersecurity. The company was founded in 2013 and is headquartered in Poland.

Our client is a payment card processing provider delivering high-quality services for e-commerce acquirers. The company offers access to advanced processing tools and operates within international payment systems.

We are looking for an experienced Lead Software Application Administrator to join the client’s team and take ownership of application support and operational processes.

Responsibilities:

• Lead and manage a team responsible for application support and customer requests
• Monitor and improve operational processes, maintain documentation, and knowledge base
• Administer and support processing systems (TranzAxis / Compass Plus)
• Troubleshoot incidents, perform root cause analysis, and escalate when needed
• Install, configure, and test new modules and system updates
• Monitor system performance and ensure stable operations
• Handle incidents related to authorization and clearing processes
• Manage reporting processes for acquiring banks
• Support partners with integration and technical inquiries
  
  Requirements:
• 2+ years of experience in application support/processing systems
• Experience in team leadership and task management
• Basic Linux CLI skills (SSH, curl, cron, etc.)
• Understanding of payment systems (VISA, MasterCard) and card processing flows
• Knowledge of system architecture and information processing principles
• Intermediate level of English 
• Basic SQL knowledge
   

Nice to have:

• Experience with Tieto, SmartVista, Way4, TranzAxis
• Understanding of ISO 8583 financial messaging standard
• Experience working with high-load or financial systems

What We Offer:

• Competitive salary in USD or EUR and good compensation package (reviews on demand to ensure your compensation reflects your growth and impact);
• Corporate English courses with native speakers;
• Personal time off (20 calendar days of paid vacation, 12 paid sick leaves);
• Health insurance with the broker is available after 3 months of cooperation.
• Remote work opportunity;
• Necessary equipment to perform work tasks;
• The ability to focus on your work: no bureaucracy or micromanagement (no tracking tools).

Steps of the interview process:

STEP 1: Send your resume and complete the questionnaire.

STEP 2: Go through the screening interview with a Tech Recruiter.

STEP 3: Tech interview
STEP 4: Interview with a client

Please note that this job is a full-time position, and it is relevant only if you meet all requirements. Any candidate who fails to meet the requirements will not be considered for the job.

*I give consent to the processing of my personal data uploaded via the form under the terms and conditions of QA Madness Privacy Policy (Processing of Candidates' Personal Data).

L1 Technical Support / Customer Success Specialist (AI SaaS)

Ender Turing

Ender Turing is a product-focused AI company building conversation intelligence solutions for analyzing customer communications (voice & chat).

Our platform helps companies uncover insights from customer interactions and improve business processes through AI-driven analytics.

We work with international clients across the US, Europe, and Latin America.

Our clients include:
Aventus Group (financial services)
Uniqa Insurance Group
USG Insurance
OTP Bank
Nova Pay
Dila Medical Lab
Fozzy Group
Dobrobut

We are a focused team of 9 people developing and maintaining a production-grade AI platform for global clients.

About the Role

We are looking for an L1 Technical Support / Customer Success Specialist who will become the first point of contact for our clients and help ensure smooth platform operations.

In this role, you will:

• Assist clients with technical issues
• Perform initial problem diagnostics
• Escalate complex cases to the engineering team
• Help clients effectively use the product

You will work closely with engineers and the product team.

This is a great opportunity for those who want to grow in SaaS, AI, and product IT companies.

Requirements

• Ukrainian — fluent
• English — B2 / C1
• Technical education or IT background is a plus
• Ability to work full-time (remote)
• Strong communication skills
• Analytical thinking and curiosity about how systems work
• Ability to explain technical concepts in simple terms

• Responsibility and attention to detail

   

Nice to Have

• Experience in technical support / helpdesk / SaaS support
• Basic understanding of web applications
• Basic understanding of APIs
• Experience with browser console (Chrome DevTools)
• Experience working with international clients

We are also open to final-year students who can work full-time.

Key Responsibilities

Technical Support (L1)

• Handle client requests (tickets, email, messages)
• Perform initial issue diagnostics
• Classify requests by priority
• Reproduce issues and collect diagnostic data
• Escalate complex cases to the engineering team (L2)

Customer Assistance

• Answer product-related questions
• Support clients with setup and configuration
• Assist during integrations and onboarding

• Participate in short troubleshooting calls

   

Documentation

• Document recurring issues
• Contribute to the knowledge base
• Prepare internal documentation

What We Offer

• Work on a real AI product
• Experience with international clients
• Close collaboration with engineering and product teams
• Fully remote work
• Growth opportunities in:
  • Customer Success
  • Product Operations
  • QA
  • Technical roles
• Work in a small, fast-moving product team

Application Process

To move forward, please:

1. Send your CV via Telegram: @theolashway
(please mention the position you are applying for)

2. Answer a short question:
Are you ready to solve up to 5 logical problems during the interview?

(This is not a test — we just want to understand your thinking process.)

3. One more question:
Why are you interested in working in a startup rather than a large company?

We are a small team where initiative, ownership, and curiosity matter — we’d love to understand your motivation.

Interview duration: up to 30 minutes

About Ender Turing

Ender Turing is a product-focused AI company founded in 2020, building conversation intelligence solutions for global markets.

We are a lean team of 9 people developing and operating a production-grade AI platform used by international companies.

Our technology processes large-scale customer communications (voice & chat), helping businesses optimize operations through AI-driven speech and text analytics.

Our clients include:

• Aventus Group (financial services)
• UNIQA Insurance Group
• USG Insurance
• OTP Bank
• Nova Pay
• Dila Medical Lab
• Fozzy Group
• Dobrobut

We operate across Spain, Mexico, USA, Czech Republic, Poland, Germany, Estonia, Colombia, and Ukraine.

Small team. Global scale. Real clients. Real impact.

About the Role

We are looking for a Customer Success Specialist / Business Analyst who will act as a key link between our clients and the product team.

You will help clients successfully adopt the product, understand its value, and achieve real business outcomes — while also analyzing product usage and contributing to product improvements.

This role combines:

• Client communication
• Analytical thinking

• Product understanding

   

Requirements

• 2+ years of experience in Customer Success / Account Management / Business Analysis / Customer Support(preferably in IT or SaaS)
• English — C1 (fluent)
• Ukrainian — fluent
• Strong communication and relationship-building skills
• Analytical mindset and ability to work with data
• Ability to explain complex technical concepts in simple terms
• High level of ownership and adaptability

• Comfortable working in a fast-paced startup environment

   

Nice to have:

• Higher education in Business, IT, or related fields

Key Responsibilities

Client Onboarding

• Support new clients during onboarding and product setup

Client Relationship Management

• Build long-term relationships
• Act as the main point of contact

Product Expertise

• Develop a deep understanding of the product
• Guide clients on best practices

Proactive Support

• Monitor client activity and engagement
• Identify issues and proactively resolve them

Analytics & Insights

• Analyze product usage
• Identify trends and improvement opportunities

Cross-team Collaboration

• Transfer client feedback to product and engineering teams

Client Education

• Conduct demos and training sessions
• Create educational materials

Retention & Growth

• Identify opportunities to expand product usage

What We Offer

• Remote-first work
• Hands-on experience in a real AI product company
• Work with international clients
• Fast professional growth
• Direct impact on product and processes

• Close collaboration with product and engineering teams

   

Join Us

We are not looking for perfect candidates.

We are looking for people who care about:

• Clients
• Product
• Real problems

If you are motivated by ownership, impact, and building something meaningful — we’d love to meet you.

Application Process

To move forward:

1. Send your CV via Telegram:
+40753372604 (@theolashway)
(please mention the position)

2. Short question:
Are you ready to solve up to 5 logical problems during the interview?

(This is not a test — we want to understand your thinking process.)

3. One more question:
Why are you interested in working in a startup rather than a large company?

Interview duration: up to 30 minutes

About project

Walking is a fitness app that helps users lose weight and get fit through the simplest activity — walking. The app offers personalized walking plans, step tracking, and progress insights to keep users motivated and consistent. By turning walking into a workout, Walking makes it easy to burn calories, improve endurance, and stay active without complicated workout routines.
 

Responsibilities

• Engaging with key stakeholders (product managers, marketers) to identify needs and shape the analytics strategy.
• Prioritizing tasks based on business value and potential impact, balancing urgent requests with long-term strategic initiatives.
• Building and maintaining dashboards, reports, and key metrics to support data-driven decision-making.
• Designing, running, and analyzing A/B tests to validate hypotheses, measure the impact of product changes, and drive continuous improvement.
• Collecting requirements and maintaining the event logging template to ensure accurate and comprehensive tracking of user interactions and key product events.
• Ensuring data quality, uncovering insights, and providing actionable recommendations to improve the product and marketing performance.
   

Requirements

• 2+ years of experience in a similar analytics role.
• Advanced SQL proficiency for querying and analyzing large datasets.
• Solid understanding of statistics, including experiment design, statistical tests, correlation analysis, and segmentation.
• Hands-on experience with BI tools such as Tableau or Power BI.
• Ability to effectively communicate insights, presenting analysis results clearly and compellingly.
• Experience in full-cycle product analytics — owning both product and marketing analytics, independently prioritizing analytical tasks, and driving data-informed decisions.
   

Would be a plus

• Python skills (pandas, data visualization, statistics) for data manipulation and analysis.
• Experience with subscription monetization products — understanding key metrics, user retention, churn analysis, and revenue optimization strategies.
• Basic knowledge of Data Science — familiarity with machine learning concepts, predictive modeling, or clustering techniques
   

Personal qualities

• Proactive and independent — taking ownership of analytics, driving initiatives, and making data-driven decisions without constant supervision.
• Excellent communication skills — clearly conveying insights, justifying decisions, and collaborating with stakeholders across teams.
• Attention to detail — ensuring accuracy in data analysis, reporting, and experiment evaluation.
• Business-oriented thinking — understanding how analytics impacts product growth, user experience, and revenue.
   

Mastery of the following technologies/tools the team uses:

• Tableau
• SQL
• Redshift
• Python
• Git

Employee Benefits:

• Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
• Сoworking Compensation: We provide 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace.
• Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year.
• 100% Sick Leave Compensation
• Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
• Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
• Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
• Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
• Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.

Our Customer is one of the biggest companies on the market of home entertainment consumer electronics devices that strives to provide their clients with high-quality products and services.

Project goals include automation testing of the video and audio content and other services available via digital media players using a custom test automation framework.


Location - Lviv (hybrid work from the office)


Job Description

• 2-4 or more years as a Python developer
• Experience in developing and supporting testing frameworks, and developing automated test scripts (would be a plus)
• Understanding of Page Object pattern, knowledge of other automation patterns;
• Good working knowledge of at least one Linux/Unix-based platform as well as Windows;
• Experience in QA methodologies, a clear understanding of QA processes and artifacts;
• Experience with Scrum/Agile;
• Good communication and problem-solving skills;
• Excellent written and verbal English communication skills, developed interpersonal skills;
• Highly motivated, energetic, and able to easily switch between assignments. Ready for challenges!

Job Responsibilities

Responsibilities:

• Working with the solid automation test framework and infrastructure;
• Developing new and updating existing automation scripts;
• Code review;
• Debugging issues and creating bug reports;
• Documentation creation;
• Communication with international teams (US, UK)
• Manual work: about 20%