Jobs

We are looking for a true Polyglot Engineer to join our team for a long-term collaboration. In the fragmented world of Web3, the ability to bridge different technologies is a superpower. We need a specialist who can architect and build the critical off-chain infrastructure that powers decentralized applications. If you are proficient in Rust but comfortable diving into C++, Python, and Node.js to get the job done, this role is for you.

Who are we?

We are Out Of The Box Systems: a Ukrainian team of passionate, battle-tested engineers and creators united by one goal—delivering real results with clarity, precision, and autonomy. We champion a flexible, pragmatic approach over rigid, static processes. While our roots and primary team are in Ukraine, we collaborate with top talent from various labor markets. We specialize in demanding fields like Rust-first development, AI Engineering, and Computer Graphics, blending performance, security, and innovation into every project. We are deeply invested in the growth of our team members, believing that a person's ability to learn and their openness to feedback are the true keys to long-term success. Our team thrives on solving hard problems and doing the heavy lifting so our clients don’t have to.

Workload

• Full-time, remote collaboration.
• Flexible schedule, with expected availability for team syncs.
• Project-based workload with a focus on clear deliverables.

Responsibilities

• Design, implement, and maintain high-performance backend services and indexers using Rust as the primary language.
• Integrate with diverse blockchain nodes and legacy systems, utilizing C++ for performance-critical modules or native bindings.
• Develop robust APIs and tooling scripts using Node.js and Python to ensure seamless interaction between on-chain data and client applications.
• Architect scalable data pipelines that can handle the asynchronous nature of blockchain events reliably.
• Act as a bridge between technologies, mentoring team members on how to effectively navigate a multi-language stack.

Required Skills

• Polyglot Proficiency: You must be comfortable working in a multi-language environment.
  • Rust: Strong proficiency for core backend logic and safety.
  • C++: Experience with systems programming, reading legacy code, or performance optimization.
  • Python: Proficiency for data processing, testing frameworks, or rapid scripting.
  • Node.js: Experience with the JS/TS ecosystem, particularly for Web3 SDKs and lightweight services.

• Backend Architecture: Deep understanding of API design (REST/gRPC), database modeling (SQL/NoSQL), and microservices.
• Distributed Systems: Understanding of eventual consistency, message queues, and handling asynchronous events.
• Intellectual Flexibility: The ability to pick the right tool for the job and adapt quickly to new libraries or protocols.
• English Proficiency: Upper-Intermediate (B2) or higher.

Preferred Skills

• Ethereum & EVM: Deep understanding of the Ethereum ecosystem, JSON-RPC standards, event logs, and ABI decoding.
• Major Chains: Experience integrating with other major networks (Solana, Near, Cosmos, or Bitcoin).
• Blockchain Nodes: Experience running or modifying nodes (e.g., Geth, Casper Node, Substrate).
• DevOps: Experience with Docker, Kubernetes, and CI/CD pipelines.
• Cryptography: Basic understanding of cryptographic primitives used in blockchain (hashing, signatures).

What you get

• The opportunity to work on complex, high-impact infrastructure projects where your versatility is a major asset.
• A transparent, friendly, and supportive team environment that values ownership and competence.
• A clear path for growth, where you are encouraged to experiment with and master new technologies.
• Competitive compensation based on your skills and experience.
• This is a long-term collaboration based on a 2-year B2B contract, reflecting our mutual investment in your growth and success with our team.

Requirements:

Location: ONLY POLAND, WROCLAW
 

• 0.5 years of experience in a coordination or administrative role in IT
• English — at least Upper-Intermediate (B2) level
• Ukrainian — Fluent / Native-level proficiency (C2)
• Strong organizational skills and attention to detail
• Software development lifecycle understanding
• Excellent verbal and written communication skills
• Proficiency in tools like Excel, Office of Google Docs, Jira, Trello or similar, and Slack.

Responsibilities:

• Assist in the planning and execution of team meetings, events, and activities
• Coordinate schedules and manage calendars for team members: monitor team vacations, office leaves and sick leaves, update customers in a timely manner
• Organize and maintain documentation and reports related to team activities: management of internal tracking System Synebo Home
• Provide monthly reports of the team’s project to the finance department and customer
• Facilitate communication within the team to ensure alignment on objectives and deliverables
• Support the onboarding process for new team members, providing them with the necessary resources and guidance
• Act as a liaison between team members and other departments, ensuring effective collaboration
• Working together with a Head of Delivery and Account Managers in a resource planning
• Organize Team Buildings

Will be plus:

• Experience in project management or team coordination
• Familiarity with project management tools (e.g., Asana, Trello, or similar)
• Ability to thrive in a fast-paced environment and adapt to changing priorities
• Technical Skills and Relevant Technologies
• Basic understanding of project management methodologies
• Experience with virtual communication tools (e.g., Zoom, Slack)
• Experience with CRM will be a Plus ( Hubspot, Salesforce)

We offer:

• Budget for medical insurance at the company’s cost
• Budget for wellbeing activities
• Paid vacation
• Paid sick leaves
• English/Polish lessons
• “Synebo talk” internal educational programme
• Marriage and childbirth encouragement
• “Happy hour” and team-building events

About Us:

We are a growing B2B tech agency. We already have a high-level Lead Gen Strategist building our outreach "Playbook." Now, we need a smart, autonomous, and detail-oriented Lead Generation Specialist to execute it.

The Role:

You will be the "hands" on the keyboard. We will provide the strategy, the target audience, and the messaging frameworks. Your job is to research the right prospects, personalize the outreach, send the messages on LinkedIn and Upwork, and manage the inbox to book meetings.

Your Responsibilities:

•   Prospecting: Find decision-makers (CEOs, CTOs, Founders) that fit our exact Ideal Customer Profile.
•   Personalization: Write highly customized first lines/icebreakers based on their profile or company news. (No lazy copy-pasting)
•   Execution: Send proposals on Upwork and manage LinkedIn outreach campaigns.
•   Inbox Management: Reply to interested prospects promptly and get them to book a call.
•   Tracking: Log your daily numbers (messages sent, replies, calls booked) in our tracker.

Requirements:

•   Excellent written English (you must sound like a native professional).
•   Highly autonomous. You don't need someone watching your screen to get the work done.
•   Experience with LinkedIn Sales Navigator and Upwork.
•   High attention to detail.

Compensation:

We offer a reliable hourly rate PLUS a performance bonus for every Qualified Call you book. If you are good at this, you will make great money.

How to Apply (CRITICAL):

To prove you have good English and attention to detail, you MUST include a link to a 1-minute Loom video or audio recording introducing yourself.
 

Also, answer this question in your proposal: If you are reaching out to the CTO of a software company, what is one thing you would look for on their LinkedIn profile to write a personalized first sentence?

(Proposals without a video/audio link will be automatically declined).

Out Of The Box Systems is looking for a proactive and systematic Business Developer to join our team. This opportunity is open to both experienced professionals and high-potential candidates eligible for our internship track. We are seeking a specialist who is passionate about building strong client relationships and is ready to invest in a long-term, mutually beneficial collaboration.

Who are we?
We are Out Of The Box Systems: a Ukrainian team of passionate, battle-tested engineers and creators united by one goal—delivering real results with clarity, precision, and autonomy. We champion a flexible, pragmatic approach over rigid, static processes. As a lean and agile team, we value specialists who can act as generalists, contributing across functional boundaries to get the job done. We specialize in demanding fields of advanced software engineering, blending performance, security, and innovation into every project. Our team thrives on solving hard problems and doing the heavy lifting so our clients don’t have to.

Workload

• This is a full-time (40 hours/week), long-term B2B collaboration.
• We offer a flexible schedule and remote work.
   

Responsibilities

• Driving the full cycle of client engagement, from identifying and qualifying opportunities to negotiating and closing agreements.
• Systematizing and continually improving business development processes for greater efficiency and scalability.
• Enhancing the company's market position by expanding the service portfolio, refining value propositions, and optimizing marketing efforts.
• Providing direct operational and strategic support to company leadership, including handling communications with potential clients.
• Developing the team's client acquisition capabilities through mentorship and knowledge sharing.
   

Required Skills

• Proven experience in B2B client acquisition and a strong understanding of the project lifecycle in the IT sector.
• Exceptional communication, negotiation, and conflict-resolution skills, grounded in empathy.
• Strong critical thinking, analytical, and strategic abilities.
• High degree of personal accountability, transparency, and a commitment to delivering high-quality outcomes.
• Intellectual flexibility and digital literacy, with a proven ability to quickly master new tools and processes.
• Fluent in English, both written and spoken.
   

What you get

• An opportunity to be a key contributor to the company's growth and strategy.
• A professional environment that values ownership, competence, and transparency.
• A competitive compensation package based on an hourly rate.
• The expected monthly remuneration is ~$750 during the initial trial period and ~$1000 thereafter for a full-time workload.
• A long-term, stable collaboration based on a 2-year B2B contract, reflecting our mutual investment in your growth.
• Collaboration with a dedicated and passionate team of experts.

EJAW is a software development and art creation agency that delivers services to game developers, media companies and other organizations alike around the world since 2010.

Key Responsibilities:

• Launch, manage, and optimize advertising campaigns across Facebook, Instagram, TikTok, Google Ads, and other advertising platforms.
• Analyze campaign performance and key metrics (CPA, CPL, CTR, ROAS, etc.).
• Test audiences, creatives, and advertising funnels.
• Scale successful campaigns and optimize advertising budgets.
• Prepare reports and provide recommendations for performance improvements.
• Collaborate with marketing, design, and content teams.

Requirements:

• 1+ year of commercial experience as a Media Buyer, Traffic Manager, or Performance Marketing Specialist.
• Hands-on experience with Meta Ads (Facebook/Instagram) advertising platforms.
• Understanding of digital marketing principles and key performance metrics.
• Experience in analyzing and optimizing advertising campaigns based on data.
• Proficiency with analytics tools such as Google Analytics, Meta Ads Manager, or similar platforms.
• Strong attention to detail, responsibility, and results-oriented mindset.
• Experience with TikTok Ads, Google Ads, or other advertising platforms will be considered a plus.

Why do we enjoy working here:

• Remote work with flexible schedule
• Competitive salary in $
• 18 days of paid vacation leave
• 12 days of paid sick leave
• A friendly team of professionals
• Interesting innovative projects.

We are looking for a highly skilled, client-focused Account Manager to oversee and expand relationships within their own VIP base. In this role, you will manage your own dedicated VIP portfolio, focusing on cultivating loyalty and long-term engagement with the same high-value clients. This position demands a strong mix of personalized customer engagement, data-driven insights, and strategic account growth. The successful candidate will be proactive, analytical, and capable of delivering tailored experiences that strengthen loyalty, enhance satisfaction, and drive consistent revenue growth.

Requirements
- Previous experience in VIP (iGaming or betting industry experience is a plus).
- Strong communication skills, both written and verbal, with the ability to adapt across different channels.
- Analytical mindset with proficiency in working with KPIs, reports, and CRM systems.
- Target-driven with proven ability to implement upselling or cross-selling strategies.
- Fluency in English.

Responsibilities
- VIP Relationship Management: Manage a dedicated portfolio of VIP clients, maintaining daily communication and building long-term loyalty by consistently engaging with the same high-value clients from your personal base.
- Multi-Channel Communication: Maintain regular contact with clients through emails, phone calls, and messengers, adapting tone and strategy to suit customers’ needs.
- Data & Metrics: Analyze client behavior and key metrics to identify opportunities for growth, retention, and reactivation.
- Upsell Strategy Development: Create and execute tailored upselling strategies to maximize clients’ value and increase revenue.
- Reporting: Prepare detailed reports on account performance, trends, and campaign outcomes.
- Cross-Department Collaboration: Work closely with other teams to coordinate strategies and deliver seamless customer experiences.

Working conditions
- Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
- Vacation days and paid sick leave—because your rest matters.
- A competitive compensation that truly reflects your skills and expertise.
- Employee referral bonus and gifts to celebrate your special occasions.
- 50% financial support for learning expenses to supercharge your professional growth!
- A positive atmosphere where you always feel respected and truly belong.
- Inspirational team-building activities that turn colleagues into best friends.
- Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.

Hey! We're growing and looking for a sharp, proactive Lead Generation Specialist to join our team! 🚀

If you're passionate about Upwork, skilled in lead automation, and love optimizing outreach — keep reading!
 
At Lynksen, we develop human-centric digital products and help our clients grow through smart design, tech, and business strategy. Now, we’re scaling our Upwork presence — and we need a teammate who can take our lead generation to the next level.

What You’ll Be Doing:
 
✦ Generate and qualify new leads on Upwork through manual prospecting and smart automation.
✦ Monitor and fine-tune automation tools (scanners, filters, triggers, trackers).
✦ Stay ahead of Upwork algorithm updates and adapt strategy accordingly.
✦ Optimize profiles, proposals, catalogs, and saved searches for higher conversions.
✦ Write engaging, personalized outreach messages and proposal templates.
✦ Maintain and segment CRM for lead nurturing and timely follow-ups.
✦ Test and implement new tools, channels, and automation workflows.
✦ Communicate with warm leads and support early-stage sales conversations.
✦ Run A/B tests and performance analysis of scripts and outreach campaigns.
✦ Collaborate with Sales and Delivery teams on intro calls and presale coordination.
✦ Keep reports and KPIs updated, contribute insights during retrospectives.

Must-Have Skills & Experience:
 
✦ 1+ years of experience in Upwork lead generation or a similar role.
✦ Solid understanding of Upwork’s platform logic and algorithm behavior.
✦ Experience setting up and managing Gigradar or similar Upwork tools.
✦ Skilled in writing personalized proposals and cover letters.
✦ Confident in handling high workload and multitasking without losing quality.
✦ Analytical mindset — you love metrics and performance tracking.
✦ CRM experience (pipeline management, segmentation, basic reporting).
✦ Comfortable researching and qualifying leads across multiple ICPs.
✦ English — B1+ level (written and spoken).

Hiring Process:
 
✦ HR interview (30 mim).
✦ Tech interview (1 hour).
✦ Test task (no dedline).
✦ Final call with CEO and COO

What we offer:

✦ 8 hours working day.
✦ 21 days of paid vacation + paid national holidays.
✦ 14 days of paid sick leave.
✦ Unlimited number of days off.
✦ 50% Compensation for the cost of English courses.
✦ Up to 100% compensation for the professional courses.
✦ Corporate events.

Overview

We are looking for a detail-oriented and motivated Business Analyst / Quality Assurance Specialist to join our team. This hybrid role is a great opportunity for someone who has completed a QA Academy, QA training program, or similar practical course and is ready to start their professional career.

No prior commercial experience is required, but candidates should have a basic understanding of QA processes, testing web applications, writing test cases, and documenting requirements.

This role is ideal for someone who can learn quickly, communicate clearly, organize information, and help ensure high-quality delivery of web applications.

Key Responsibilities

• Gather, analyze, and document business and functional requirements
• Help transform unclear or incomplete information into structured documentation
• Create user stories, process flows, diagrams, and acceptance criteria
• Collaborate with stakeholders, developers, and team members to clarify requirements
• Create and maintain test cases and test scenarios based on requirements
• Perform functional, regression, and exploratory testing of web applications
• Identify, document, and track defects through resolution
• Verify that delivered features meet business and technical requirements
• Maintain clear and consistent documentation across all deliverables
• Learn and follow team processes, tools, and quality standards

Requirements

• Completed QA Academy, QA bootcamp, QA training program, or equivalent hands-on QA course
• Basic understanding of software testing concepts and QA processes
• Ability to write test cases, test scenarios, and bug reports
• Basic understanding of web applications and how users interact with them
• Interest in business analysis, requirements gathering, and documentation
• Strong attention to detail and ability to organize information clearly
• Analytical thinking and problem-solving mindset
• Good written and verbal communication skills
• Willingness to learn, ask questions, and improve through feedback
• Familiarity with tools such as Jira, Trello, Excel, Google Sheets, or similar tools

Nice to Have

• Practice testing web applications during QA Academy or training projects
• Experience creating documentation, user stories, or acceptance criteria
• Basic understanding of Agile/Scrum processes
• Exposure to HR, recruiting, or business operations systems
• Basic understanding of APIs, databases, or backend systems
• Portfolio, training project, or sample test documentation

Experience Level

This is an entry-level role. We welcome candidates with no prior commercial experience, provided they have completed QA Academy or similar QA training and can demonstrate basic hands-on skills in software testing, documentation, and analytical thinking.

Candidates with internship, freelance, training project, or personal project experience are also encouraged to apply.

Seeking a results-driven Sales Manager to lead our sales department, develop new business opportunities, manage client relationships, and ensure consistent revenue growth. The ideal candidate is highly organized, customer-focused, and experienced in construction or related service industries.

The Sales Manager will oversee the entire sales process from lead generation and qualification through estimating, proposal follow-up, contract execution, and project handoff to operations.

Key Responsibilities

Sales Leadership

• Manage and oversee all incoming sales leads.
• Develop and implement sales strategies to achieve company revenue goals.
• Monitor sales performance and track KPIs.
• Conduct weekly sales meetings.
• Train and mentor sales representatives.
• Establish sales procedures and best practices.
• Ensure prompt response to all customer inquiries.

Lead Management

• Review and assign incoming leads.
• Monitor lead conversion rates.
• Ensure all leads are entered into CRM.
• Track lead sources and ROI.
• Develop relationships with property managers, building owners, architects, contractors, and facility managers.

Client Relations

• Build long-term relationships with clients.
• Conduct client meetings and site visits.
• Identify opportunities for additional services.
• Resolve customer concerns professionally.
• Maintain high customer satisfaction ratings.

Estimating & Proposal Management

• Review project requirements and specifications.
• Assist with complex estimates and proposals.
• Ensure estimates are accurate and submitted promptly.
• Follow up on all outstanding proposals.
• Negotiate pricing and contracts when appropriate.

Business Development

• Identify new market opportunities.
• Develop partnerships with property management companies.
• Build relationships with architects, general contractors, and developers.
• Attend networking events and industry meetings.
• Generate referral and repeat business opportunities.

CRM & Reporting

• Maintain accurate CRM records.
• Track sales activities and pipeline status.
• Prepare weekly and monthly sales reports.
• Monitor sales forecasts.

• Report key metrics to ownership.

   

Skills & Competencies

• Leadership
• Customer Service
• Negotiation
• Business Development
• Sales Forecasting
• Relationship Management
• Problem Solving
• Time Management
• CRM Management
• Team Building

We are looking for a detail-oriented and organized Junior Resource Coordinator to join our team.

In this role, you will help ensure projects run smoothly by supporting resource planning, project administration, financial tracking, and reporting processes. You will work closely with project managers and team members to maintain accurate project data, monitor workloads, and support effective project delivery.

This position is a great opportunity for someone with initial project coordination, administration, or operations experience who enjoys working with data, processes, and cross-functional teams.

What You'll Do

Resource & Workload Coordination

• Monitor employee workload and resource allocation across multiple projects.
• Identify capacity gaps or resource overloads and proactively escalate issues.
• Coordinate project assignments between project managers and team members.
• Prepare workload, capacity, and pipeline reports.

Timesheet Management

• Monitor timesheet submission and approval processes.
• Follow up with employees and managers regarding missing or overdue timesheets.
• Ensure project time records are accurate and up to date.
• Prepare related reports and performance metrics.

Project Financial Support

• Create and maintain project structures in internal systems.
• Support project budgeting and forecasting activities.
• Collect and consolidate project forecasts from project managers.
• Assist with project financial reporting and budget tracking.
• Monitor forecast-to-actual performance and flag discrepancies.

Reporting & Project Administration

• Maintain project-related information and documentation.
• Prepare regular operational and financial reports.
• Support process improvements and data accuracy initiatives.
• Collaborate with stakeholders across different teams and projects.

What We're Looking For

• 1–2 years of experience in project coordination, project administration, operations, or a similar role.
• Understanding of project delivery and resource management principles.
• Strong analytical and organizational skills with excellent attention to detail.
• Ability to manage multiple tasks and priorities simultaneously.
• Confident communication skills and ability to work with different stakeholders.
• Intermediate to Upper-Intermediate English level (B2 or higher).
• Proficiency in Microsoft Office, especially Excel.
• Self-driven, proactive, and comfortable working independently in a remote environment.

Nice to Have

• Experience in consulting, professional services, outsourcing, or IT environments.
• Experience with project management, ERP, or resource planning systems.
• Familiarity with reporting and business intelligence tools.

What You'll Gain

• Hands-on experience in resource and project operations.
• Exposure to project financial management and forecasting processes.
• Collaboration with international teams and stakeholders.
• Opportunities for professional growth within project and operations management.

Let’s start with a Hello 

This is a true hunting role focused on building and expanding affiliate partnerships from scratch. We are looking for proactive professionals who enjoy networking, initiating conversations, and creating new business opportunities rather than managing an existing partner portfolio.
We are currently expanding our Affiliate team and looking for several Affiliate Scouts who will help us identify new partnership opportunities and grow our affiliate network across LATAM, Uzbekistan, and Tier-1 markets.

This role is ideal for someone who enjoys networking, business development, relationship building, and discovering new growth opportunities.

Remote

Fixed Salary + Performance-Based Bonus System

Responsibilities

• Identify, approach, and onboard new affiliate partners within the iGaming industry.
• Actively source webmasters, SEO affiliates, influencers, streamers, media owners, and other traffic partners.
• Research and explore new traffic sources and partnership opportunities.
• Conduct cold outreach through Telegram, LinkedIn, email, social media, and industry communities.
• Build and maintain a strong network of affiliate contacts.
• Negotiate and establish mutually beneficial partnerships.
• Support the launch and growth of new affiliate collaborations.
• Contribute to the expansion of the company's affiliate presence across LATAM, Uzbekistan, and Tier-1 GEOs.
• Work with CPA, Revenue Share, and Hybrid partnership models.
• Monitor affiliate performance and traffic quality.
• Maintain accurate records of outreach activities and partnership pipelines.

Requirements

• Experience in Sales, Business Development, Lead Generation, Customer Acquisition, or Digital Services.
• Strong communication and networking skills.
• Comfortable with proactive outreach and relationship building.
• Experience using LinkedIn, Telegram, social media, and other sourcing channels to identify potential partners.
• Results-oriented mindset with a proactive and self-driven approach.
• Ability to work independently in a remote environment.
• Interest in Affiliate Marketing, Digital Marketing, and the iGaming industry.

Nice to Have

• Experience in Affiliate Marketing, Media Buying, Influencer Marketing, or Digital Marketing.
• Experience working with international markets.
• Knowledge of CPA, Revenue Share, and Hybrid business models.
• Spanish, Uzbek, or English language skills.
• Existing network within the affiliate or digital marketing ecosystem.

What We Offer

• Opportunity to work with international iGaming projects operating in global markets.
• Mentorship and support from experienced Affiliate leaders.
• Clear career growth opportunities within Affiliate and Business Development functions.
• Fully remote working environment.
• Fast-paced and entrepreneurial culture.
• Competitive compensation package with performance-based bonuses.
• Exposure to international partners, conferences, and networking opportunities.

Location

Remote

We welcome candidates from LATAM, Europe, Uzbekistan, CIS countries, and other regions worldwide.

Redefine the future of customer experiences. One conversation at a time.

At Nextiva, we’re reimagining how businesses connect, bringing together customer experience and team collaboration on a single, conversation centric platform. Powered by AI, driven by human innovation.

Our culture is forward thinking, customer obsessed and built on the belief that meaningful connections drive better business outcomes. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we cultivate, connection is at the core of who we are.

If you’re ready to collaborate with incredible people, make an impact, and help businesses everywhere deliver truly amazing experiences, this is where you belong.
 

How You’ll Make an Impact

The Onboarding Technician is responsible for guiding new customers through the setup, configuration, and successful adoption of Nextiva’s platform. This role combines customer support, technical configuration, and product training to ensure a seamless onboarding experience.
 

Key Responsibilities

• Assist customers with initial account setup via phone and screen share
• Guide customers through login, configuration, and product functionality
• Configure accounts, call flows, and devices with accuracy and attention to detail
• Perform network checks and basic troubleshooting
• Test configurations to ensure successful implementation
• Deliver customer training on features and product usage
• Meet daily productivity and performance metrics (appointments, call handling, completion rates)
• Handle both inbound onboarding calls and scheduled appointments
• Cross-functional collaboration: Partner with teams such as Sales, Product Support, CRM, and other internal groups to improve the overall customer experience
   

AI & Future-Focused Responsibilities

• Demonstrate interest in AI tools and automation in customer support/onboarding workflows
• Collaborate with AI-driven onboarding systems by handling escalations or edge cases AI cannot resolve
• Contribute insights to improve AI onboarding agents based on real customer scenarios
• Adapt to a future-state environment where onboarding is increasingly AI-assisted and backend-focused
   

Qualifications

• Proficient English (written and verbal communication)
• Experience in a customer-facing or support role
• Strong problem-solving and troubleshooting skills
• Strong communication and active listening skills
• Commitment to delivering amazing customer service
• Attention to detail and time management
• Basic technical aptitude (software support, device setup, networking fundamentals)
• Ability to work evening/night shifts aligned to U.S. business hours (Mon-Fri 4:00 pm — 3:00 am Kyiv time)
   

Preferred

• Experience with CRM tools
• Microsoft Office proficiency
• VoIP experience preferred
• Basic networking knowledge
• Exposure to or curiosity about AI tools, automation, or prompt-based systems
   

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:
 

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven,forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.
   

What We Offer:

• A great opportunity to build a career in an international environment
• Highly competitive salary
• Health and life insurance after probation
• Career growth and development opportunities
• Ongoing internal training programs
• Friendly atmosphere and a professional, supportive team
   

At Nextiva, we’re committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

Welcome to Drawer.AI!
We invite you to join our mission to shake up the AEC (Architecture, Engineering, and Construction) industry by transforming estimation processes. Harnessing the power of AI, we are revolutionising construction with Generative Design and Reinforcement Learning.

About us:
Our US-based startup raised investments from leading industry ventures and is ready for the next Series A Round in 2025. And this is just the beginning.

What it’s like to work with Drawer.AI:
Everyone’s voice counts here. Our tech team is open, flexible, and all about getting the job done to make solutions work. We’re not just writing code. We are changing how construction happens with advanced AI.
Explore opportunities to join our team and be at the forefront of innovation.
It’s time to build better!

Role Overview:

At Drawer.AI, we're not just another IT company – we're on a mission to revolutionize the way the world sees Construction Industry with Generative Design and Reinforcement Learning.

We are looking for a skilled UAT Tester to join our stellar team. As a UAT Tester, you will validate AI functionality, analyze system performance, and test document processing workflows. Your key tasks include working with PDF documents, creating bug reports, and ensuring a seamless user experience.

Key Responsibilities:

- Test AI-powered features and validate system performance.

- Work with PDF documents and verify AI processing accuracy.

- Identify and report bugs using Jira.

- Collaborate with developers and product teams to improve functionality.

Requirements:

- Experience with Bluebeam.

- Basic knowledge of Microsoft Excel, Microsoft Word, and Jira.

- Familiarity with HubSpot.

- Basic understanding of electrical systems.

- Strong attention to detail and analytical thinking.

Join our stellar team at Drawer.AI, where excellence meets opportunity! Experience the exceptional; enjoy a competitive salary and career advancement and the outstanding work environment we take pride in. Elevate your professional journey with us – because we believe in creating success together. Build a better future with us!

🔹About the role:

We are seeking passionate individuals to join our Customer Success unit and assist us in maintaining a high level of customer support.

🔹Job responsibilities:

- Communicate with b2b clients via Front APP and assisting them in finding solutions;

- Help the client find the optimal solution for their business;

- Work with our REST API to solve requests related to integration;

- Analyze situations and building logical chains;

- Stay calm and professional in challenging conversations.

- Stay within tone of voice and KPIs:

Average first response time < 3 min

Average response time < 4 min

Customer satisfaction rate > 96%

🔹Job requirements:

- 1 year+ of experience in customer service or client management;

- English B2+ level or higher (both written and spoken);

- Resilience and the ability to remain friendly under pressure;

- Strong analytical thinking and attention to detail.

🔹Nice-to-have advantages:

- Experience working in the B2B service;

- Understanding and hands-on experience with REST APIs;

- Knowledge of affiliate marketing principles and market specifics.

🔹Benefits:

- Step into an opportunity to become the go-to top-level support expert in a fully bootstrapped SaaS company. You’ll gain firsthand experience solving high-level client challenges, shaping processes from the ground up, and building your career at the very front line of product and customer success.

- Fully Remote.

- Work shifts (from 9:30 to 18:00 or from 15:30 to 00:00 UTC + 03).

- Competitive salary based on experience and skills.

- Ability to grow with the company within a transparent Grade System.

- Enjoy a generous vacation package of 21 working days accumulating per year.

- Take advantage of 7 paid sick leaves annually, no doctor’s note required.

- An inclusive and adaptable team culture.

- Additionally, you’ll receive 14 Flexible holidays per year.

- Team Buildings and Happy Hours.

🔹About the role:

We are looking for a Tech-savvy Integration Manager to join our team. This role is essential to ensuring smooth client integrations, collaborating with both external clients and internal teams to guarantee flawless execution and maintenance of software integrations.

🔹Job responsibilities:

- Oversee and manage client software integrations, ensuring seamless setup, updates, and maintenance.

- Serve as the main point of contact for clients during the integration process, delivering timely support and resolving technical issues through chat, messaging apps, and our ticketing system.

- Work with API documentation to guide and support clients, ensuring successful API setups and integrations.

- Use Postman and other tools to test and troubleshoot integrations, ensuring accuracy and optimal performance.

- Collaborate with internal development teams to diagnose and solve complex technical challenges, enhancing integration processes.

- Keep clients updated on integration progress, addressing any concerns and ensuring their satisfaction with the integration experience.

🔹Job requirements:

- Advanced proficiency in English, with Russian as a plus.

- At least 1 year of experience in technical support or client-facing roles, particularly within the IT or marketing sectors.

- Strong expertise in API management, Postman, and system integrations.

- Excellent problem-solving abilities, capable of working independently to resolve complex issues.

- Strong communication skills to effectively bridge clients and technical teams.

- A passion for continuous learning and staying up to date with evolving technologies.

🔹Benefits:

- Unlock a once-in-a-lifetime chance to join a fully bootstrapped and ready to take-off SAAS company and shape your career with us!

- Competitive compensation package that reflects your skills and experience.

- Enjoy a generous vacation package of 21 working days per year.

- Take advantage of 7 paid sick leaves annually, no doctor’s note required + 14 Flexible Holyday days.

- An inclusive and adaptable company culture.

- Team Buildings and Happy hours.