Jobs

Stay Group is an innovative Marketing Company with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry.

We are looking for a proactive and customer-focused VIP Account Manager who will help build long-term relationships with our most valuable players, increase engagement, and drive player retention across our products.

If you enjoy communication, relationship-building, and creating exceptional customer experiences — we would love to meet you.
 

Requirements

• 1+ year of experience in Customer Support, Sales, Retention, Account Management, VIP Management, or a similar customer-facing role.
• Strong communication and relationship-building skills.
• Confidence in communicating with customers via phone, email, live chat, and messengers.
• Customer-oriented mindset with a passion for creating exceptional user experiences.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Basic analytical skills and the ability to understand customer behavior and preferences.
• Results-driven approach and motivation to achieve individual and team targets.
• Experience in the iGaming industry will be considered a strong advantage.
• Experience with CRM systems, customer support platforms, or SoftSwiss will be a plus.
• English level — B2 or higher.
   

Responsibilities

• Build and maintain strong relationships with VIP players through phone calls, email, messengers, and other communication channels.
• Develop a deep understanding of player behavior, preferences, and motivations to provide a personalized experience.
• Create and execute individual retention strategies to increase player loyalty and lifetime value.
• Present exclusive offers, promotions, bonuses, and rewards tailored to player needs.
• Handle player concerns, complaints, and negative feedback while maintaining a high level of customer satisfaction.
• Monitor the performance and activity of the assigned player portfolio, identifying opportunities for growth and engagement.
• Collaborate closely with Product, Marketing, Customer Support, and Retention teams to improve the overall VIP experience.
• Track key retention and revenue metrics and provide regular reports on player activity and performance.
• Contribute ideas and initiatives aimed at improving player loyalty, retention, and overall business results.
   

Benefits

• Freedom to choose where to work: work from anywhere in the world with the freedom of remote options.
• Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results.
• Corporate English speaking club: improve your English proficiency with regular practice and expert guidance.
• A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued.
• Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel.
• Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.

Responsibilities:

• Designing, maintaining and development of automated tests for web applications and APIs;
• Preparation and execution of test cases based on business and technical requirements;
• Conducting functional, regression, integration and smoke testing;
• Analysing test results, identifying defects and creating bug reports with detailed step-by-step reproduction instructions;
• Preparing and updating test documentation;
• Participating in the configuration and maintenance of automated test execution processes in CI/CD;
• Ensuring test coverage of new functionality, fixes and changes to the system.

Requirements:

• A solid understanding of software testing processes, the software development lifecycle and quality assurance principles;
• At least one year’s practical experience in automating web application testing using Playwright, Cypress, Selenium or similar tools;
• Proficiency in HTML, CSS and JavaScript (or TypeScript) for analysing and automating web interfaces;
• Experience in testing APIs (REST) using Postman, Swagger or similar tools;
• Proficiency in Git (branching, pull requests, resolving simple conflicts);
• Knowledge of SQL at a level sufficient to write queries for data verification and analysis (SELECT, JOIN, GROUP BY, subqueries);
• Experience in writing, running, debugging and maintaining automated tests;
• Understanding of the principles of building test frameworks and key automation patterns (Page Object Model, Page Factory or similar);
• Experience working with issue and defect tracking systems (Jira, Azure DevOps, etc.);
• Ability to analyse test results and document identified defects.

We offer: 

• Regular result-based salary reviews;
• Comfortable working hours (10-19 Kyiv time zone);
• Established product-focused environment;
• Range of tasks, from quick and simple to challenging investigation to run;
• Cheerful & dynamic environment;
• Friendly and open-minded team;
• Virtual workspace with perspective to move into one of the offices;
• Mentorship;
• Attractive social package (unlimited and paid sick days, fully paid vacation, birthday day off, etc;)
• Sport and English classes discounts.

Hiring steps:

• First interview with the Recruiter;
• Second interview with the Team Lead;
• Job Offer.

We offer:

- Direct collaboration with the founder (no bureaucracy, fast decision-making)

- Opportunity to work in an AI-powered sales & lead generation business

- Hands-on experience in business operations, sales, automation, and hiring

- Flexible working hours with a focus on results, not time tracking

- Competitive compensation based on skills and experience

- Fast professional growth in a high-ownership role

Responsibilities:

- Conduct research (market, competitors, and leads)

- Work with AI tools (ChatGPT, Claude, and others)

- Manage CRM (lead tracking, pipeline updates, data entry)

- Build documentation and structured workflows

- Create reports, dashboards, and spreadsheets

- Assist with hiring and candidate screening

- Support and improve Upwork lead generation and bidding processes

- Support founder with daily operational tasks

Requirements:

- Experience with AI tools (ChatGPT, Claude, or similar)

- Experience with Upwork (lead generation, bidding, sales, recruiting, or account management)

- Good written and spoken English

- Strong research skills and attention to detail

- Ability to work independently and take ownership

- Ability to learn quickly and adapt in a fast-paced environment

Languages:

Intermediate English (B1+) or higher  - daily communication will be in English

Would be a plus:

Understanding of Upwork algorithms, bidding strategies, or freelance marketplaces
 

We're looking for a QA tester to help us ensure the quality of websites we build.

Who We Are?
DevOut Labs is a WordPress white-label development team delivering websites for US and Europe-based marketing agencies.
More information: devoutlabs.co

Requirements:

• 1+ year of experience testing websites
• Strong understanding of web basics (HTML/CSS, responsiveness, forms, UI behavior)
• Experience working across multiple projects and switching between them is a plus.
• Ability to write bug reports and test cases (any format)
• Attention to detail and a proactive approach
• Experience with WordPress or Webflow is a plus

What you’ll be testing:

• Marketing websites, landing pages, corporate sites
• Responsiveness, speed, functionality, forms, integrations

 Conditions:

• Remote work (part-time / project-based)
• Clear task flow and responsive team

🎯 Role Overview

As a Payment Monitoring Specialist, you will be responsible for monitoring payment systems, providers, and transaction flows to ensure stable and efficient payment operations. You will quickly identify and respond to incidents, coordinate with internal teams and payment partners, and help minimize disruptions while maintaining optimal payment performance.

⚙️ Your Tasks:
 

• Monitor payment providers, transaction flows, and system statuses across platforms in real-time;
• React promptly to automated alerts and triggers if a payment provider goes down, becomes unstable, or if Approval Ratio (AR) drops;
• Promptly notify relevant departments to disable or re-enable payment methods and adjust routing rules when required to minimize downtime;
• Track, analyze, and investigate payment incidents, delays, or abnormal behavior using analytics tools;
• Communicate directly with payment providers’ support teams and internal technical teams to identify root causes of issues;
• Escalate critical incidents to internal stakeholders and management when necessary;
• Maintain clear internal records of incidents, actions taken, and resolutions (incident logging);
• Follow established operational procedures and contribute to their continuous. improvement.

👤 Our criteria:
 

• 1+ years of experience in a similar role (Payment Monitoring, Payment Support, or Fraud/Risk Operations);
• Experience in iGaming, Forex, Crypto, or similar high-load industries is a strong plus;
• Good understanding of payment systems, transaction flows, and the difference between Card processing and APMs;
• Understanding of core payment metrics, especially Approval Ratio (AR) / Conversion;
• Experience with monitoring and analytics tools (e.g., Grafana, Kibana, Tableau, Excel) will be an advantage;
• Ability to stay calm, focused, and effective in incident-driven and high-pressure situations;
• Strong communication skills in English (both written and spoken) for communicating with international PSPs.
  
  💼 Our Offer:
   
• Flexible work setup — work remotely or from the office, we focus on results, not location;
• Support for a comfortable work environment — we compensate coworking expenses and EcoFlow power stationsto help our team stay productive during power outages in Ukraine;
• Unlimited vacation and sick leave, because we trust our people to manage their time responsibly;
• Relocation support for team members who want to move;
• Regular performance-based bonuses that reward individual and team impact;
• Learning support — we cover 50% of professional courses and development programs;
• Language & wellbeing support — we cover 50% of English classes and psychological consultations;
• Career growth opportunities — we prioritize internal promotions and development;
• Team culture that actually feels like one — regular gifts, company merch, and team events throughout the year;
• Real impact — we are small enough for every voice to be heard and big enough to turn great ideas into action quickly.
   

We are a Ukrainian outsourcing company Join.To.IT, founded in 2012, and delivering software solutions across diverse business domains.
We focus on building long-term partnerships with our clients and delivering solutions that create real business impact. Our team consists of experienced professionals who take ownership of their work, value clear communication, and are committed to high standards in everything they do.
At Join.To.IT, we create an environment where engineers can grow, influence technical decisions, and contribute to meaningful projects alongside a strong and supportive team. 

Responsibilities
Develop and maintain web applications using React.js
Participate in team and client calls, discussions, and troubleshooting sessions
Ensure high performance, responsiveness, and quality of applications
Maintain and improve code quality, structure, and scalability
Collaborate with cross-functional teams (backend, QA, design)
Provide occasional support for business or customer-related requests
Take ownership of tasks and contribute to continuous improvement

Requirements
1+ year of commercial experience with React.js, Redux, and TypeScript
Strong knowledge of JavaScript  
Experience working with AI agents - Claude code | Cursor | windserf | Codex GPT | Antigravity
Familiarity with Figma tools
Project estimation skills
Experience working with WebSockets
Proficiency in HTML5, CSS3, and CSS preprocessors (Sass/Less)
Experience with Git and version control workflows
Experience working on complex systems in a team environment
Strong communication skills and collaborative mindset
Upper-Intermediate (B2+) English or higher

Nice to Have 
Familiarity with Docker or basic DevOps practices
AWS, Digital Ocean

We Offer
Office-based or hybrid work format (Kyiv, near Vasylkivska metro station with shelter, Starlink and uninterrupted power supply)
Free gym access near the office
Paid vacation and sick leave
Compensation for professional courses and development
Supportive and loyal management

We are searching for a smart and efficient person with basic Linux experience, understanding of networking principles and at least intermediate English level to join us as a Technical Support Engineer. This role includes providing SRE-level technical support to our clients, monitoring clients’ infrastructure, handling incidents and creating basic documentation on a shift basis (including graveyard shifts).

Our primary area of competence is providing DevOps services and our technical support engineers can take free corporate DevOps course provided by our experienced mentors. The most prominent technical support engineers can be offered a transfer to DevOps department.

Duties:

- Providing 1–3 level technical support services

- Monitoring of Infrastructure and Integrations to other systems

- Incident and escalation reporting

- Reporting status and progress according to the project and company demands

- Creating and updating support and maintenance-related documentation

Mandatory skills:

-Experience with Linux

-Intermediate English level (writing)

-Understanding of networking principles and protocols

-Ability to accumulate information and make conclusions

Bonus points for:

- Git experience

- Grafana and Prometheus experience

- System administration experience

- Experience with at least one cloud provider (AWS/GCP/Azure/DigitalOcean)

- Understanding of containers

- Understanding of CI/CD and Infrastructure as Code principles

We offer:

-Remote-first working model (with office in Kremenchuck available)

-Accounting support

-Tax compensation

-Paid sick leaves and vacations

-Flexible working schedule

-English classes

-Health insurance

-Sports compensation

-Educational budget

📍EU, Ukraine – remotely or from our offices in Kyiv, Lviv. 
🕒 Full time

🔴 about the company

attekmi is a leading AdTech company offering a variety of programmatic solutions and AdTech product development services.

Since 2018, Attekmi has built strong long-term relationships with over 250 partners worldwide. The company has moved beyond the venture-funded stage and now operates under its own brand, actively growing and expanding across global markets.
 

Its core product is an AdTech SaaS platform (ad exchange) that enables DSPs and SSPs to connect to a unified infrastructure and scale their media buying and traffic monetization.

In addition to ad exchange solutions, Attekmi also develops custom AdTech products tailored to specific business needs. 
All products are proprietary in-house developments. 
GEO – worldwide: the USA, Israel, Europe, LATAM, and other markets.

🔴 the role

we’re looking for a Finance manager to join their team and help build financial clarity and structure at Attekmi.
 

🔴 your background

• 2–3 years of experience in audit, accounting, financial analysis, or a related finance function;
• advanced Excel skills and a proven ability to drive process improvements, even in high-resistance environments;
• english — B1 or B2 level.
   

🔴 what you will be working on

• verifying the accuracy of financial accounting;
• enhance cash flow control and treasury operations, ensuring transparency and agility;
• collaborate closely with legal, banking, and external partners to align financial systems with business goals;
• forecast revenues, expenses, and cash flows to support strategic decision-making;
• optimize allocation and use of financial resources;
• implement and integrate tools to streamline reward and compensation payouts.
   

🔴 what we offer:

• paid time off: 15 paid vacation days, 7 paid days off, and 15 paid sick leave days per year;
• health support: medical insurance coverage and compensation for sports activities;
• professional growth: education budget for courses, certifications, conferences, and career development opportunities;
• personal bonuses: bonuses for work anniversaries, birthdays, and other special occasions;
• mental health support: access to a mental health platform with professional psychologists;
• english learning support: individual English lessons three times per month.
   

let`s talk.

Diya (70+ employees) is currently seeking to hire Recruitment Specialist for a full-time position for our Zhytomyr office. Remote work possible, however permanent residence in Zhytomyr is required.

The company is actively growing, so there is a need to expand the HR team. You will deal with both technical and non-technical vacancies. The recruiter will work closely with HR and report to the company’s management.

Responsibilities for the role:

• Providing a full recruitment cycle — making sure that the job posts are posted on all the job boards used by the company; 
• Candidates pre-selection and pre-interview; 
• Scheduling the technical interviews; 
• Approving and sending out the job offers;
• Ensuring effective communication with hiring managers;
• Analysing and optimisation of the recruitment process.

Qualifications:

• 1+ year of recruitment experience
• Understanding of the specifics of the IT market
• Proficient knowledge of candidate search tools (LinkedIn, Djinni, work.ua, robota.ua, Happy Monday and other resources; social networks)
• Excellent communication and interpersonal skills
• Self-motivated, punctual, quick-thinking, creative and proactive
• Ability to learn and adopt new technologies
• Ability to multitask and perform under pressure
• Upper-intermediate level of English (both spoken and written)

What we offer:

• Comfortable work environment.
• We provide full support and sponsorship for obtaining professional certification (taking courses and additional training).
• We provide a corporate English tutor to help you level up your communication skills for international projects.
• Comprehensive healthcare insurance and gym membership compensation.
• Access to professional psychological consultations to support your well-being.
• Paid vacation and sick leave.
• Real career opportunities, paid training.

We are looking for a Prompt Spec Engineer who will define how our AI systems communicate, reason, and deliver high-quality outputs across products powered by LLMs.
 

You will be responsible for designing prompt/spec architectures, building evaluation systems, and ensuring that AI responses are consistent, reliable, and production-ready across RAG systems, AI agents, and automation workflows.

What you will do:
 

• Design and evolve prompt/spec architecture for AI products, LLM services, RAG systems, and AI agents, defining prompt structures, model behavior rules, response formats, and quality criteria.
• Develop, optimize, and adapt prompts for different LLMs and use cases, considering output quality, context limitations, cost, and system stability.
• Build and maintain AI evaluation processes including test scenarios, golden datasets, regression testing, and A/B experiments for LLM performance measurement.
• Analyze AI outputs, identify root causes of issues (hallucinations, missing context, retrieval problems, incorrect or unsafe responses), and define improvements.
• Collaborate with AI Engineers and Product Managers to implement prompt solutions into production systems, RAG pipelines, AI agents, and automation workflows, translating business needs into technical specifications.
• Work with LLM evaluation and monitoring tools (such as PromptFoo, Langfuse, and similar solutions) to track metrics, prompt versions, response quality, and system performance.
• Create and maintain structured documentation: prompt specs, evaluation frameworks, usage guidelines, limitations, and best practices for safe and reliable AI behavior.

What we expect from you:
 

• 2+ years of experience in LLM-related roles such as Prompt Engineering, AI Product Operations, AI Evaluation, or similar.
• Hands-on experience designing and optimizing prompts for different LLMs with a strong understanding of model behavior, strengths, and limitations.
• Experience building prompt/spec systems including prompt structure design, behavior rules, response formatting, testing, and versioning.
• Strong experience in AI evaluation: test case design, output analysis, issue detection, and iterative improvement of model performance.
• Understanding of RAG systems, AI agents, structured outputs, tool calling, and principles of reliable LLM system design.
• Ability to collaborate with engineering and product teams, translate business requirements into AI specifications, and document solutions clearly and consistently.
• Upper-Intermediate (B2+) English 
   

What we offer

• Competitive compensation depending on experience
• Work on production-level AI systems (LLMs, RAG, AI agents, automation workflows)
• Office-based work in Lviv with the possibility of a hybrid schedule.
• Direct impact on AI product quality and system behavior
• Access to modern LLM tools and evaluation frameworks
• Professional growth in a fast-moving AI-focused environment
• Opportunity to shape prompt engineering standards inside the company
• Relocation support for candidates from other cities, including assistance with moving and adaptation in Lviv.

Atlaslive is a dynamic iGaming platform that provides the best quality software solutions for iGaming business. We create a live connection between business ambitions and opportunities. Atlaslive is recognized worldwide as one of the leading Sportsbook Platforms, as well as the Best Sports Betting Provider and a Rising Star in Sports Betting Technology within the CEE, Baltic and Nordic markets. Atlaslive, the tech behind the game.

Requirements: 

● Experience: At least 1 year of experience in manual testing of web applications and/or API-based solutions. 

● Java & Test Automation: Knowledge of Java and practical experience in creating, maintaining, and executing automated API tests. Understanding of test automation principles, test framework architecture, and best practices for maintaining automated test suites. 

● API Automation: Hands-on experience in developing and maintaining automated API tests using Java, RestAssured, and TestNG. 

● Build & CI/CD Tools: Basic understanding of Gradle and CI/CD principles. Familiarity with TeamCity, GitLab CI, or similar tools is considered a plus. 

● Testing Frameworks: Practical experience with RestAssured for API test automation. Basic knowledge of Selenium for UI test automation. Familiarity with API mocking tools such as WireMock is a plus. 

● Testing Knowledge: Understanding of software testing fundamentals, testing types, defect lifecycle, test design techniques, and quality assurance processes. 

● Test Documentation: Ability to create and maintain test cases, checklists, and bug reports. Experience with TestRail or similar test management tools is an advantage. 

● API Testing & SQL: Practical experience in REST API testing, including validation of requests and responses, status codes, headers, authentication mechanisms, and API troubleshooting using Postman or similar tools. Basic knowledge of SQL for data validation and verification. 

● Agile Methodologies: Understanding of Agile/Scrum practices and the software development lifecycle. Communication Skills: English level of at least Intermediate (B1), sufficient for reading technical documentation, understanding requirements, and creating test cases, checklists, and bug reports. 

● Testing Tools: Hands-on experience with Postman for API testing and debugging. 

● Monitoring & Logging Tools: Basic understanding of monitoring and logging tools such as Grafana, Datadog, OpenSearch, or Kibana is considered a plus. 

● Version Control: Basic knowledge of Git and common collaboration workflows.

 Responsibilities: 

● Requirements Analysis: Analyze requirements, user stories, and acceptance criteria to identify testing needs and potential risks. 

● Manual Testing: Perform functional, regression, integration, and exploratory testing of web applications and APIs. 

● Test Documentation: Create and maintain test cases, checklists, and test execution reports. 

● Defect Management: Identify, document, and track defects. Verify bug fixes and perform regression testing. 

● Team Collaboration: Actively participate in sprint planning, daily stand-ups, retrospectives, and other Agile ceremonies. Collaborate closely with developers, QA engineers, and other stakeholders. 

● Automation Support: Develop, maintain, and execute automated API tests using Java, RestAssured, and TestNG. Contribute to the continuous improvement and expansion of the team’s automation coverage. 

● Reporting: Prepare test execution reports and communicate testing results, risks, and issues to the team.

Career Growth & Opportunities:

• Become part of a global leader in iGaming innovation.
• Access to professional development programs and industry events.
• Opportunity to work with top-tier experts in cutting-edge technology.
• Drive real impact in a fast-growing international market.

• Flexible career progression within a scalable and adaptable platform.

   

Working Conditions:

— Vacation: 22 working days per year, plus official public holidays.

— Sick Leave:

*5 paid sick days annually (no certificate required).

*Up to 10 additional days covered at 100% with a valid medical certificate.

— Equipment: Personal budget for necessary hardware and tools.

— Education: Annual learning & development budget to support your professional growth.

— Health & Wellness: Access to a personal limit within our benefit cafeteria system for health-related expenses.

Join our passionate and talented team and be at the forefront of transforming the iGaming industry with groundbreaking live tech solutions. If you’re a visionary professional eager to shape the future of iGaming, Atlaslive invites you to apply and drive our continued success in this dynamic market.

Atlaslive — The Tech Behind the Game.

*All submitted resumes undergo a thorough review. If we do not contact you within 5 business days after your application, it means that we are unable to proceed with your candidacy at this time. However, we appreciate your interest in our company and will keep your contact details on file for future opportunities.

Key Requirements
 

• Experience: 6 months in Performance Marketing.
• DSP Expertise: Deep hands-on experience with Ad Networks and DSPs (e.g., Ubidex, Kayzen, BidSwitch, etc.).
• Retargeting Specialist: Proven ability to build and scale marketing retention campaigns for consumer products will be plus.
• Technical Proficiency: Deep understanding of attribution models (Post-view vs. Click) and conversion deduplication.
• Technical setup skills: working with pixels, postbacks, and user cookies.
• Familiarity with tracking tools (AppsFlyer/Adjust) and analytics (Tableau, Jira).
• Analytical Mindset: Expert-level command of CTR, CR, CPA metrics.
• Creative Management: Experience briefing design teams for video creatives and conducting rigorous A/B testing.

Your Responsibilities

• Campaign Management: Launch, manage, and scale high-budget retargeting and performance campaigns within various DSPs.
• Optimization: Continuously analyze campaign performance by GEO and placement, identify issues, and implement solutions rapidly.
• Inventory Control: Maintain and optimize Whitelists and Blacklists of publishers and domains.
• Technical Integration: Handle complex pixel integrations and postback configurations to ensure data accuracy.
• Creative Strategy: Analyze creative performance data to provide data-driven briefs for the video production team.
• Reporting: Deliver regular, detailed reports on campaign efficiency and user journey segmentation.

Benefits:
☘️ An exciting and challenging job in a fast-growing holding, the opportunity to be part of a multicultural team of top professionals in Development, Architecture, Management, Operations, Marketing, Legal, Finance, and more;
🤝🏻 Great working atmosphere with passionate experts and leaders, sharing a friendly culture and a success-driven mindset is guaranteed.
📍 Beautiful offices in Warsaw, Limassol, Kyiv, Almaty, Yerevan, work remotely or on-site with comfort, and enjoy the opportunity to build a network of connections with professionals day by day.
🧑🏻‍💻 Modern corporate equipment based on macOS or Windows, and additional equipment is provided;
🏖 Paid vacations, sick leave, personal event days, days off;
👨🏻‍⚕️ Corporate health insurance program for your well-being;
💵 Referral program: enjoy cooperation with your colleagues and get a bonus.
📚 Educational programs: regular internal training sessions, compensation for external education, attendance of specialized global conferences;
🎯 Rewards program for mentoring and coaching colleagues;
🗣 Free internal English courses;
🧘 Yoga classes to help you stay active and energized;
🦄 Multiple internal activities: online platform for employees with quests, gamification, presents and news, clubs for movie and book lovers, board games, cozy evenings, special office days dedicated to holidays;
🎳 Company events, team buildings.

Moon Active is a company driven by the mission to become a global leader in mobile gaming. Founded in 2011, our passion for creativity, cutting-edge technology, and delivering exceptional player experiences has resulted in games enjoyed by millions worldwide.
 

We're looking for a Site Reliability Engineer to join our talented community of professionals in our Warsaw office and contribute to the ongoing success of our leading mobile gaming products.
 

The Site Reliability department focuses on ensuring the continuous smooth operation of live production systems that serve millions of players globally. You will support production activities by troubleshooting, developing, maintaining, and documenting technical solutions related to Moon Active’s production infrastructure.
 

Responsibilities

• Ongoing monitoring and control of the availability of the different services of the production 24/7
• Monitoring and detecting problems in the production environment, as well as 1st and 2nd tier infrastructure and application troubleshooting
• Working within Operations with interfaces to Product, R&D and Support teams to escalate, troubleshoot and resolve complex issues
• Ensuring proper documentation is provided for all supported SRE activities and standards

Requirements

• AI driven mindset and experience in LLM tools usage
• Experience with Linux based systems
• Scripting experience (Python/Bash/etc)
• Basic monitoring experience
• Good communications skills
• Troubleshooting and problem-solving skills
• Ability and motivation to work in a team and in rotating shifts (from 7:00 AM CET to 9:00 PM CET, Monday - Sunday).
• Proficiency in English

Advantages

• Be familiar with AWS/GCP (or other cloud providers)
• Be familiar with AI tools (Cursor, Claude Code, MCP etc.)
• Experience with monitoring tool and vendors such as Prometheus, Grafana, ELK, NewRelic, Signalfx, CloudWatch, DataDog, etc
• Experience with SQL
• Experience with IaC (Terraform)
• Experience with distributed systems, containers and Kubernetes.
• Fluent in Ukrainian/Russian, both written and spoken

Benefits

• Join a global, data-driven company with a unique product and a strong R&D center
• Work in an exceptional, innovative, and dynamic environment
• Enjoy full transparency and open communication with colleagues
• Take advantage of tremendous opportunities for growth and career advancement
• Influence and help build personalized product experiences for millions of users

We offer

• Generous compensation; paid vacation and sick leave
• Comprehensive medical and life insurance for you and your family members
• From Yoga & Pilates to CrossFit & running classes - we keep moving. Plus a MultiSport card to top it off
• Comfortable office located on Królewska 16 street, Warsaw
• Free daily breakfasts and lunches, as well as a fully stocked kitchen with snacks and fruits
• The latest tech equipment, including macOS devices
• Training & Development/Tuition reimbursement
• Friend Referral Program with generous bonuses
• Friday Happy Hours and team gatherings to foster a fun and collaborative workplace culture
• Relocation bonus for non-local candidates
• Bicycle and Car parking