Jobs

🎨✨ We're Hiring: Marketing Graphic Designer 

📍 Warsaw · Hybrid · Gaming Industry

If you live and breathe design — and love the idea of your work being seen by millions of players — this one's for you.

We're a fast-growing social casino gaming startup, and we're looking for a talented Marketing Graphic Designer to join our Warsaw-based team.

🕹️ What you'll be doing: 

— Designing high-impact creatives for UA & social campaigns

 — Building playable ad concepts, mockups & storyboards

 — Working with AI tools (Midjourney, DALL·E) alongside Adobe suite 

— Preparing assets for animation & final production 

— Applying UX/UI, color theory & typography at a high level

🎯 You're a great fit if you have: 

— 3–4+ years in marketing design (gaming or mobile apps preferred) 

— Strong command of Adobe CC (PS, AI, AE) + Figma 

— Hands-on experience with AI design tools 

— A feel for casual game mechanics & visual storytelling 

— Animation skills in AE / Blender / Cinema 4D — big plus 🙌

💼 Hybrid · Warsaw 💰 Salary — discussed individually 📁 Portfolio required

    RESPONSIBILITIES:

• Sell retargeting solutions to operators, affiliate and media companies in the gambling industry;
• Build trusting relationships with clients, identify their objectives and needs (retention, reactivation, upsell);
• Formulate and present individual offers.
• Lead deals from first contact to signing and launching campaigns;
• Actively participate in industry events, conferences and networking;

• Work in conjunction with media buying, account and tech teams.

  
  REQUIREMENTS:

• Experience in sales of digital services from 1 year, especially in Retargeting / Programmatic;
• Understanding of sales funnel and basic advertising models (CPC, CPM, CPA, CPL);
• Knowledge of retargeting: segmentation, frequency, attribution, pixels, etc;
• Ability to persuade, present, negotiate and work with objections;
• Build trusting relationships with customers, identify their objectives and needs (retention, reactivation, upsell);
• Experience with CRM and Google Workspace;
• English language - from B2.

The B2C Sales Team Lead is responsible for leading and developing a team of sales agents who communicate with customers via phone and drive revenue through direct sales.

In this role, you will oversee daily team operations, monitor performance, support agents through coaching and training, and ensure the team consistently achieves sales targets. You will work closely with other Team Leads and internal departments to improve sales processes, maintain high service standards, and implement the company’s sales strategy.

This position combines leadership, performance management, and operational coordination, making it ideal for candidates with strong sales experience and team management skills.

Duties and Responsibilities:

1. Lead and manage the B2C Call Sales team, ensuring effective daily operations and high performance standards.
2. Drive team sales performance by monitoring targets, KPIs, and implementing improvement actions.
3. Coach and develop sales agents to continuously improve results and professional skills.
4. Support team growth by participating in recruitment, onboarding, and development of new agents.
5. Monitor operational metrics and provide performance reporting and insights.
6. Implement sales processes and collaborate with cross-functional teams to improve efficiency and resolve complex cases.

Qualifications and Education Requirements:

English: B2–C1 

Ukrainian: Fluent
1+ year of experience in sales or in a team leadership role

Strong leadership and people management skills

Solid understanding of sales processes and performance metrics

Skills and Competencies:

The following competencies are expected to be demonstrated at a high level:

• Leadership and team management
• Sales performance management
• Coaching and mentoring
• Analytical thinking and KPI analysis
• Communication and cross-team collaboration
• Decision-making and problem solving
• Operational discipline and process management
• Adaptability and change management
• Team motivation and engagement

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

We power a proprietary, machine-learning-driven platform for programmatic user acquisition and retargeting in the mobile app space. The system processes tens of terabytes of raw data each day and generates millions of ad recommendations in real time. It handles millions of requests per second, delivering low-latency, high-throughput services that directly impact client growth and revenue.

Operating at this scale requires continuous innovation around distributed architecture, performance optimization, security and data protection. Our clients are major app developers seeking granular insights and measurable ROI, so robust engineering is critical to maintaining service quality and enabling rapid feature rollout under heavy load.

About the Role:

As Full Stack Team Lead, you will own the design, implementation and maintenance of our core real-time ad-serving infrastructure. You will rally a globally distributed team of four engineers behind a shared vision, drive technical direction and ensure high performance, availability and security. This role demands a hands-on leader who spends roughly half their time coding, reviewing designs and guiding end-to-end project delivery, and half their time on team management, sprint planning and stakeholder collaboration.

You will work closely with Executive, Product, Data and Design teams to define optimal solutions, integrate third-party APIs, and shape the roadmap for scalable growth. Your contributions will directly affect system reliability, client satisfaction and the company’s ability to scale into new markets.

Key Responsibilities:

• Design, implement and operate large-scale, highly available, real-time (low-latency) services using Node.js, TypeScript, React, Redis and Kubernetes on AWS.
• Lead and mentor a team of four distributed engineers; conduct code reviews, design reviews and knowledge-sharing sessions.
• Collaborate with executives, product managers, data scientists and designers to translate requirements into technical solutions.
• Design, develop and integrate RESTful APIs and third-party services.
• Plan, groom and manage agile sprint cycles; track progress and adjust priorities to meet delivery goals.
• Define and enforce security best practices and data protection policies across services.
• Oversee on-call rotation and incident response; maintain low alert rates and rapid recovery processes.
• Manage team operations including onboarding, offboarding, performance reviews and hiring support.

Required Competence and Skills:

• 6+ years of professional experience in backend (Node.js preferred) and frontend development (React, Vue or Angular).
• 2+ years in a people-management or team-lead role, with direct experience conducting one-on-ones and performance reviews.
• Proficiency with SQL and NoSQL databases in production environments.
• Experience deploying and operating services on a major cloud platform (AWS, Google Cloud or Azure).
• Deep understanding of the software development lifecycle and agile methodologies.
• Strong problem-solving skills, self-sufficiency and a proactive “can-do” attitude.
• Fluent English communication skills, both written and verbal.

Nice to Have:

• Experience coordinating with offshore development teams.
• Background in web-based SaaS platforms.
• Exposure to large-scale data processing or Big Data technologies.
• Hands-on familiarity with Kubernetes at production scale.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

We invite Senior Full-Stack Developer with expertise in Go and React to join our team for remote, long-term cooperation.

To help build and scale a next-generation B2C digital platform.

Requirements:

• 3+ years of comprehensive full-stack development experience
• 2+ years experience with Go(Golang) and React.js
• Strong and confident knowledge of TypeScript.
• Proficiency in both SQL and NoSQL database systems
• Upper-Intermediate level of English proficiency (reading, writing, and speaking)
• Remote team members are expected to travel to our EU office from time to time for on-site meetings.
• Proven ability to perform autonomously and collaborate within cross-functional teams
• Responsible approach to assigned tasks and deadlines

We offer:

• Flexible work model allowing remote, on-site, or hybrid options.
• Optional relocation to our EU office, with complete legal support throughout the process.
• Paid vacation and sick leave
• Comprehensive health insurance and sports membership reimbursement
• Reimbursement of necessary transportation expenses
• Friendly and collaborative atmosphere, dedicated mentorship, various performance-based bonuses and company benefits
• Multinational team of expert software engineers
• Free participation in educational programs and professional courses

• English lessons with native-speaking instructors.

   

Further information will be shared at the interview stage.

Kindly add your Telegram username to your CV.

Data Science UA is a service company with strong data science and AI expertise. Our journey began in 2016 with uniting top AI talents and organizing the first Data Science tech conference in Kyiv. Over the past 9 years, we have diligently fostered one of the largest Data Science & AI communities in Europe.

About the role:
We are looking for a Python Software Engineer to join our team and help us build an on-premise software pipeline for real-time computer vision. The system ingests camera streams (primarily RTSP), stores frames in a shared data layer, runs CV/AI engines for preprocessing and inference, applies inference logic to produce decisions, and sends results to Database/Portal/Alerting/Control integrations.

Responsibilities:
- Build and maintain the Camera Module to reliably ingest RTSP streams, decode frames, and handle reconnect/keep-alive/packet loss.
- Implement the Shared Data layer for raw and processed frame exchange across processes with backpressure and safe lifecycle management.
- Integrate and operate CV/AI Engines in Python (preprocess, inference, postprocess) with configurable model loading and runtime selection.
- Develop the Inference Logic layer that orchestrates cropping, batching, filtering, classification, and decision output formatting.
- Implement connectors for Database & Portal (event persistence, evidence references) and for Alerting & Control (events/hooks for downstream automation).
- Ensure production readiness on Linux with observability (logs/metrics), health checks, and robust error handling.

Requirements:
Must-have:
- Strong Python, OOP, clean architecture, typing preferred.
- Solid experience with multiprocessing/concurrency (process lifecycle, IPC patterns, queues/shared memory).
- Comfortable working in Linux (systemd/service mindset, networking basics, profiling/debugging).
- Familiarity with CV/AI tooling, and some related Python libraries such as numpy, opencv (cv2), and torch or tensorflow.
- Ability to work with streaming data and reliability constraints (timeouts, retries, resource cleanup).
Should-have:
- Experience with RTSP/RTP streaming and common issues (UDP vs TCP interleaved, jitter, packet loss, camera timeouts).
- Performance optimization (profiling, memory management, zero-copy patterns).
- Exposure to inference acceleration stacks (TensorRT/OpenVINO) or GPU deployment.
- Experience designing event schemas and integration with DB/message queues.

We offer:
- Free English classes with a native speaker and external courses compensation;
- PE support by professional accountants;
- Medical insurance;
- Team-building events, conferences, meetups, and other activities;
- There are many other benefits you’ll find out at the interview.

The role

As a Front-End Intern, you will support the development of clean, responsive, and user-friendly interfaces for our AI-driven platforms. You’ll work with front-end engineers and designers to build UI components, improve user experience, and learn modern development practices using React and Next.js.

This internship gives you hands-on experience turning product ideas into functional, polished interfaces used by our global B2B clients.
 

Requirements

• Currently pursuing a degree in Computer Science, Information Assurance, or a related field
• Basic knowledge of HTML, CSS, JavaScript
• Familiarity with React or another modern framework
• Interest in UI/UX and responsive design
• Strong attention to detail and willingness to learn
• Passion for front-end development
   

Responsibilities

• Assist in building and maintaining UI components in React and Next.js
• Contribute to responsive, accessible, and performant interfaces
• Work with designers to implement mockups and prototypes
• Help integrate front-end features with APIs
• Participate in documentation, code reviews, and team discussions
   

About HelloBiome

HelloBiome is an innovative B2B biotech startup at the forefront of AI-powered microbiome innovation. We are dedicated to revolutionizing consumer health by leveraging the microbiome. Through democratizing access to microbiome data, HelloBiome utilizes advanced AI technologies to develop targeted health solutions, transforming these insights into commercial applications for our business clients. Trusted by over 20 clients, including industry giants like Unilever, we are not just predicting the future of consumer health; we are actively shaping it. At HelloBiome, every step we take is towards a healthier future, optimizing well-being one microbiome at a time.
 

Our Culture

At HelloBiome, we thrive in a globally connected, remote work environment with team members distributed across Europe, the US, Canada, and Korea. Our headquarters are in San Francisco and Our dynamic and international team embodies a culture of kindness paired with a drive for innovation and excellence. We value proactive individuals who bring a self-starter mindset to their roles, always seeking new ways to advance our mission. Attention to detail is crucial in our work, as we are committed to delivering precise and impactful health solutions to our B2B clients.

This remote and flexible work structure not only fosters a diverse and inclusive atmosphere but also encourages a balance between personal growth and professional excellence. Join us and be part of a team that is shaping the future of consumer health through groundbreaking AI-powered microbiome innovation.

Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are establishing an R&D centre in Kyiv, and are looking for top talents to join our team.

As a Senior PHP Engineer, you will dive into the complex but rewarding world of Sports and Online gaming, integrations, real-time calculation, scrapping data, and reporting, all at a massive scale.

TECHNOLOGY STACK: PHP 8, Symfony 6, Node.js, API REST, MongoDB, MySQL, Kafka, Docker, Kubernetes

RESPONSIBILITIES

• Participate in the design and decision-making of technical solution implementation
• Troubleshoot, analyze, provide workarounds and resolve various software problems
• Mentor and train new team members

REQUIREMENTS

• 5+ years experience in web application development
• Advanced architecture understanding both on theoretical and practical levels
• Deep knowledge of PHP programming
• Working experience with the Symfony framework
• Knowledge of the entire web stack and how each part impacts performance and reliability
• Exhaustive knowledge of database design and implementation
• Design and business insight
• Commitment to quality, performance, continuous improvement, and efficiency
• Analytical mindset and good problem-solving skills
• Experience in taking ownership
• Upper-intermediate level of English

NICE TO HAVE

• Gaming and sports industry experience
• NodeJS, Redis
• Experience in web application security and performance tune-up
• ELK, Kibana

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

We are seeking an experienced VIP Manager to join our rapidly growing iGaming platform. This role focuses on building and maintaining relationships with high-value players through personalized communication, data-driven retention strategies, and creative promotional campaigns.

💼 Key Responsibilities

- Direct communication with VIP users via messengers and outbound calls

- Analyzing player behavior and needs to personalize offers

- Creating promotional activities and special campaigns based on segmented player requirements

- Maintaining accurate offer-tracking documents

- Collaborating with CRM, Payments, Risk and Marketing teams on VIP campaigns

- Contributing insights to improve the VIP retention strategy and product

💬 Required Qualifications

- Minimum 3+ months of experience in iGaming, in roles related to retention and VIP support

- Proven experience in chats and outbound calls (phone + messenger communication)

- Strong understanding of VIP promo offer formation (deposit bonuses, no-deposit bonuses, personal campaigns, promo activities)

- Confident user of Excel or Google Sheets for segmentation, analysis, offer tracking, and reporting

- English B2+

- Ability to work in a high-speed environment with continuous feedback loops

⭐️Key Skills

- VIP user profiling and behavioral analytics

- Promo-campaign ideation and retention offer design

- Data-driven decision making

- Spreadsheet proficiency (Excel, Google Sheets, formulas, segmentation, KPI dashboards)

- iGaming product knowledge (slots, bonuses, wagering, retention logic)

✅Why Join Us?

- Working with a new, rapidly growing global product

- Direct influence on a product that plans multi-geo expansion in Asia

- No cap on creative retention campaign design

- No micromanagement as long as KPIs and bonus budget rules are followed

About Playtech

Founded in 1999, the company has a premium listing on the Main Market of the London Stock Exchange and is focused on regulated and regulating markets across its B2B business. By leveraging its proprietary technology, Playtech delivers innovative products and services to ensure a safe, engaging and entertaining gaming experience.

As the gaming industry's leading technology company, it combines business intelligence-driven software, services, content, and platform technology to drive excellence and innovation across the sector. Read more about who we are and what we do here: www.playtechpeople.com and www.playtech.com

Here at Playtech, we genuinely believe that people are our biggest asset. Diverse thoughts, experiences, and individual characteristics enrich our work environment and lead to better business decisions. Embracing differences and maintaining transparency in our processes is the core of Playtech's overall commitment to responsible business practices.

Ready to level up your career?

Playtech Turnkey Services is looking for a proactive Business Analyst with excellent communication and problem‑solving skills.

Please note that this is a fixed-term contract of 1 year, with possibility of extension.  

Your influential mission. You will...

• Gather and analyse business requirements for ongoing and upcoming projects.
• Investigate improvement areas and propose best practice solutions.
• Work closely with the Product Owner on requirement clarification and prioritisation.
• Collaborate daily with development and QA teams to support delivery.
• Communicate with third‑party providers and internal Playtech teams to ensure smooth integrations.

Components for success. You...

• Bring 2+ years of experience as a Business Analyst in a development‑related environment.
• Have experience with mobile and web projects, including CMS‑related work.
• Communicate confidently in English (upper‑intermediate+) and Ukrainian.
• Possess strong technical skills in Atlassian tools, SDLC knowledge and Figma (user‑level).
• Additionally, bring solid experience in creating and maintaining documentation: User Stories, Use Cases, Requirements and UML diagrams.
• Are proactive, self‑organised, and capable of working independently.
• Thrive in a collaborative environment and focus on team achievements.

You'll get extra points for...

• Experience in iGaming, betting, or gambling.
• Prior exposure to QA, development, or product ownership.
• Knowledge of REST API, Firebase, testing fundamentals, JSON.

Thrive in a culture that values...

• Flexibility – supportive management, open communication, and autonomy.
• Team spirit – a friendly, collaborative atmosphere with global teammates.
• Impact – the chance to directly influence a product used by millions

Playtech Turnkey Services MWS Team

Our MWS team plays a central role in delivering scalable, high‑quality turnkey solutions across Playtech’s global ecosystem. We work closely with product, development, QA, and integration teams to ensure seamless delivery of features for major brands. Building on its daily collaboration with multiple Playtech units and support for cross‑product initiatives, the team also partners with a broad range of international iGaming operators—including key Latin American brands such as Winner and Caliente—providing exposure to complex, large‑scale ecosystems and diverse market needs.

Playtech is an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate differences and encourage everyone to join us and be themselves at work.

About the Role

We are looking for a talented AI Fullstack Engineer who is passionate about building real-world AI-powered products and automation solutions.

In this role, you will work on developing and integrating AI-driven tools and automation systems for enterprise clients, helping companies optimize workflows and unlock the power of modern AI technologies.

You will be involved in designing AI pipelines, integrating AI models into production systems, and building scalable web applications that leverage the latest advancements in AI development.

This is a great opportunity for engineers who enjoy combining fullstack development with modern AI tools and frameworks while working on impactful enterprise solutions.

Responsibilities

Design, develop, and maintain automation tools for enterprise clients.

Build and integrate AI-powered solutions into existing platforms and workflows.

Develop and optimize AI pipelines and automation systems.

Work with APIs and backend services to integrate AI features into client infrastructures.

Build and maintain scalable fullstack applications using modern technologies.

Collaborate with cross-functional teams to deliver production-ready AI solutions.

Technical Skills
 

Fullstack Development:

Strong experience with React for frontend development.

Solid backend development experience using Python.
 

AI / ML Knowledge

Experience using AI tools and frameworks to implement application logic and automation workflows.

Basic understanding of Machine Learning concepts and model training.

Familiarity with LangChain or similar frameworks used for building AI pipelines or agent workflows.
 

Web Development

Strong understanding of modern web development principles and architecture.
 

AI Development Tools

Experience working with Cursor or similar AI-assisted coding tools is a plus.

Since 2013, Duanex has been delivering custom software solutions for international companies and startups — from mobile applications to complex cloud systems. Our clients operate across fintech, healthcare, digital banking, and insurance domains.

We are looking for a Power Platform Developer to join our team and contribute to enterprise-level business solutions built on Microsoft Power Platform.
 

What you'll do

• Design and develop business applications using Power Apps
• Build and maintain automated workflows with Power Automate
• Work with Dataverse for data modeling and business logic implementation
• Integrate Power Platform solutions with external systems and APIs
• Collaborate with international teams across different business domains

Technical skills

• 1.5+ years of commercial experience with Microsoft Power Platform
• Solid experience with Power Apps (Canvas and/or Model-driven apps)
• Solid experience with Power Automate (cloud flows, approvals)
• Experience with Dataverse (data modeling, relationships, security roles)
• Experience building integrations (REST API / HTTP / JSON)
• Experience working with enterprise or external clients
• English — Upper-Intermediate or higher

Would be a plus

• Experience with Dynamics 365 or Power BI
• JavaScript for platform customization
• Custom connectors or Azure services

Work format & perks

• Full-time, long-term engagement
• Remote-friendly; optional office in Kyiv or Lviv
• 20 paid vacation days + 10 paid sick days
• Flexible schedule
• Variety of projects across different business domains

Hiring process

Recruiter interview → Technical interview → Client interview

Who We Are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.  

About the Product: 
The product is a security-aware platform built to help enterprises monitor, analyze, and optimize the digital experience across all employee devices and environments, whether on-prem, virtual, or cloud-based. It gives IT teams real-time visibility into system performance, application stability, and end-user experience, with the ability to automatically detect and remediate issues before they cause disruptions.
 

The product has seen strong traction globally, with significant year-over-year growth and increasing demand from large, distributed teams that need to secure and stabilize digital environments without adding complexity.

About the Role: 
We’re hiring a Senior Full-Stack Engineer to join a growing engineering team working on an industry-leading Digital Employee Experience (DEX) platform. The team develops solutions for the monitoring and control of physical endpoints, leveraging a modern stack and cloud platforms.

You’ll be part of a high-skill group tackling challenging engineering problems: scaling distributed systems, designing micro frontend architectures, and building shared libraries that impact multiple product areas. This is a chance to work with cutting-edge technologies and AI-assisted development tools while shaping the future of endpoint monitoring and workplace automation.

Key Responsibilities: 

• Contribute as a senior member of the full-stack engineering team
• Develop and enhance both frontend and backend components
• Collaborate on architectural decisions and implementation of modern design patterns
• Work with cloud services and scalable data technologies
• Improve productivity and code quality using AI-assisted development tools.

Required Competence and Skills:

• BS/MS in Computer Science or Engineering (or equivalent experience)
• 5+ years of professional experience in full-stack development (both frontend and backend) using JavaScript
• 3+ years with React (single-page apps, modern frontend paradigms)
• 2+ years of hands-on experience building microservice-based applications using Node.js
• Proficiency in ECMAScript, HTML5, SCSS, Babel, Webpack
• Strong knowledge of OOP and design patterns
• Familiarity with micro frontend architecture and module federation
• Experience with cloud platforms (Azure preferred, AWS or GCP acceptable)
• Proven experience in building shared/common packages
  Solid understanding of UX/UI design principles
• Experience with AI-assisted development tools (e.g. GitHub Copilot, Cursor, Claude Code, etc.)

Nice to have:

• Knowledge of .NET for working with agents on Windows/Linux/Mac
• Familiarity with CI/CD pipelines and DevOps practices.

Why Us?

We provide 20 days of vacation leave per calendar year (plus official national holidays of the country you are based in).

We provide full accounting and legal support in all countries in which we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.

Delasport — Implementing Technological Solutions Here and Now.
Delasport is an iGaming Software company providing Sports Betting & Online Casino software, and turnkey B2B solutions. Established in 2010, Delasport delivers a one-stop-shop solution of Sports Betting and Online Casino from a White-Label, with a full range of management services to a Plug&Play iFrame and a complete Turnkey. We are looking for the top talents to join our team in R&D centre in Kyiv.
 

RESPONSIBILITIES:

• Build and evolve modern front-end applications using React and React Native
• Collaborate closely with backend teams to integrate RESTful and GraphQL APIs
• Refactor and enhance legacy implementations while improving test coverage and maintainability
• Troubleshoot and optimize performance across multiple environments and platforms
• Contribute to architecture discussions, release processes, and continuous improvement initiatives
• Shape development workflows, tools, and CI/CD pipelines for maximum efficiency
• Participate in planning and syncs, helping to ensure smooth, timely delivery
   

REQUIREMENTS:

• 5+ years of professional front-end development experience
• 3+ years of hands-on experience with React and React Native
• Strong knowledge of TypeScript, ES6+, hooks, and context API
• Solid understanding of mobile app lifecycle, background handling, and performance optimization
• Experienced with GraphQL, REST, WebSockets, and debugging tools (React DevTools, Chrome Debugger)
• Familiar with automated testing and clean coding principles
• Bonus points for experience with Expo, Vue.js, or PHP
• A proactive, self-driven engineer who communicates clearly and thrives in a collaborative, fast-paced environment
   

WHAT WE CAN OFFER YOU

• Modern office in Podil with an uninterruptible power supply and the Internet
• Personal time off (21 business days of paid vacation, paid days on special occasions, sick leaves, emergency days off)
• Public holidays
• Health and life insurance with our broker, available starting from the month following the employee’s start date with the company
• Modern technical equipment
• English courses with native speakers
• Ukraine-based educational programs
• Sports activities reimbursement
• Corporate entertainments
• Happy hours on Fridays
• Gig contract support

Who we are:

Adaptiq is a technology hub specializing in building, scaling, and supporting R&D teams for high-end, fast-growing product companies in a wide range of industries.

About the Product:

Bringg is an enterprise-grade last-mile delivery platform powering global retailers and logistics leaders. The platform processes hundreds of millions of transactions annually, using AI-driven decision-making, advanced algorithms, and distributed systems to optimize routing, dispatch, driver management, and real-time delivery tracking at global scale.

Bringg’s strong Application Support Team works closely with our customer success, ensures platform reliability under high data volume and solves complex operational challenges.

About the Role:

As an Application Support Engineer on the Bringg team, you will own end-to-end resolution of technical and product issues for large international customers. 
You will work closely with customer success, solutions experts, and R&D to investigate incidents, perform root cause analysis, validate fixes, and drive improvements in a mission-critical platform, ensuring a high level of service in an operationally critical environment.

Key Responsibilities:

• Respond to customer and technical support inquiries from Bringg users on Web and Mobile platforms.
• Investigate and diagnose issues using SQL queries, log analysis, and API monitoring tools.
• Manage support cases, prioritize competing incidents, and ensure timely follow-up.
• Escalate complex bugs to the R&D team with clear reproduction steps and impact assessments.
• Coordinate incident communications with internal teams and external stakeholders.
• Validate and functional-test fixes related to support cases across platform components.
• Collect customer requirements and configuration requests to inform platform enhancements.
• Monitor production performance metrics and usage reports to identify support trends.
• Create and update technical documentation and train team members and customers.
• Propose and implement improvements to support processes for efficiency and quality.

Required Competence and Skills:

• 2+ years of experience in L2 or L3 Application Support
• Strong SQL skills for data analysis and troubleshooting
• Hands-on experience with RESTful APIs and system integrations
• Experience supporting Web and Mobile applications in production environments
• Customer-facing mindset, with the ability to manage relationships under pressure
• Experience working in operationally critical, high-pressure environments, including incident management
• Fluent English, with strong written and verbal communication skills

Nice to Have:

• Experience with Postman, Salesforce or other integration/CRM tools 
• Bachelor’s degree in Computer Science or a related technical field.

Why Us:

We provide 20 days of vacation leave per calendar year (plus official national holidays of a country you are based in).

We provide full accounting and legal support in all countries we operate.

We utilize a fully remote work model with a powerful workstation and co-working space in case you need it.

We offer a highly competitive package with yearly performance and compensation reviews.