Jobs

Company: Roslin Global Solutions
Location: Bucharest, Romania – Pipera area
Work Arrangement: Full-time, office-based
Collaboration Type: Official Employment or B2B
Seniority Level: Mid–Senior Level

 About Roslin Global Solutions
Roslin Global Solutions is an international business services company supporting a diverse portfolio of projects and brands operating primarily in the United States.
We are looking for a creative, organized, and results-oriented Social Media Marketing Manager to manage the social media presence of multiple brands within our portfolio.
This is a hands-on role combining social media strategy, content planning, team coordination, community engagement, performance analysis, and campaign execution.

 About the Role
The Social Media Marketing Manager will develop and execute social media strategies across several US-focused projects and brands.
You will oversee content calendars, coordinate content production, manage publishing and engagement, monitor performance, and ensure that every brand maintains a consistent and professional online presence.
The ideal candidate understands how to adapt content to different industries and audiences while keeping marketing activities aligned with each project’s business objectives.

 Key Responsibilities

• Develop and implement social media strategies for multiple projects and brands.
• Manage brand presence across Instagram, Facebook, LinkedIn, TikTok, YouTube, and other relevant platforms.
• Create and maintain structured content calendars.
• Plan campaigns, content themes, post formats, and publishing schedules.
• Write, review, and edit engaging social media copy in professional English.
• Coordinate the production of graphics, videos, reels, stories, and other creative content.
• Prepare clear briefs for designers, video editors, content creators, and other team members.
• Publish and schedule content using social media management tools.
• Monitor comments, messages, mentions, reviews, and audience engagement.
• Ensure timely and professional community management.
• Maintain a consistent brand voice, visual identity, and content quality across all channels.
• Research trends, competitors, target audiences, hashtags, and platform developments.
• Identify opportunities to improve reach, engagement, traffic, leads, and brand awareness.
• Support paid social media campaigns and coordinate with performance marketing specialists.
• Track key performance indicators and prepare regular performance reports.
• Use platform insights and performance data to improve content and campaign results.
• Coordinate priorities, deadlines, approvals, and deliverables across multiple projects.
• Collaborate with leadership, operations, sales, recruitment, and other internal teams.
• Support influencer, partnership, employer-branding, and user-generated-content initiatives when relevant.
• Use AI tools to improve research, ideation, content creation, and workflow efficiency.

 Required Qualifications
 

• Proven experience as a Social Media Manager, SMM Manager, Digital Marketing Manager, or in a comparable role.
• A portfolio or examples of social media accounts, content, and campaigns you have managed.
• Strong understanding of major social media platforms, their audiences, formats, and algorithms.
• Experience developing social media strategies and managing content calendars.
• Strong content-writing and editing skills.
• Experience coordinating designers, video editors, or other creative specialists.
• Ability to manage several brands or projects simultaneously.
• Knowledge of social media analytics, reporting, and performance measurement.
• Strong organizational, communication, and project-management skills.
• Ability to work independently, take ownership, and meet deadlines.
• Professional fluency in English.
• Availability to work full-time from our Bucharest office in the Pipera area.
• Ability to provide services through a registered business entity under a B2B collaboration agreement.

 Preferred Qualifications
 

• Experience supporting brands targeting the United States market.
• Experience working in a multi-brand, agency, holding-company, or shared-services environment.
• Practical knowledge of Meta Business Suite, LinkedIn Campaign Manager, TikTok Business, YouTube Studio, or similar platforms.
• Experience with paid social media advertising.
• Familiarity with Canva, Adobe Creative Suite, CapCut, Hootsuite, Buffer, Sprout Social, or comparable tools.
• Basic knowledge of SEO, email marketing, CRM systems, and marketing automation.
• Experience with influencer marketing, short-form video, and user-generated content.
• Understanding of modern AI tools and their practical application in social media marketing.
   

 What Success Looks Like
During the first year, the Social Media Marketing Manager will be expected to:

• Establish structured content calendars and approval processes.
• Improve the consistency and quality of social media content.
• Strengthen the online presence of our projects and brands.
• Increase relevant audience reach and engagement.
• Introduce clear performance tracking and regular reporting.
• Improve coordination between marketing, creative, and operational teams.
• Build scalable social media workflows capable of supporting additional projects.
   

 Ideal Candidate Profile:
You are creative but also highly organized. You understand that successful social media management requires more than publishing attractive posts—it requires research, planning, consistent execution, community engagement, and measurable results.
You can manage multiple priorities, adapt content to different industries, provide clear direction to creative specialists, and use performance data to continuously improve your work.

 What We Offer:

• Responsibility for the social media presence of multiple US-focused brands.
• Direct collaboration with company leadership and project stakeholders.
• The opportunity to influence social media strategies, content standards, and workflows.
• Exposure to several industries and business models.
• Access to modern marketing technologies and AI-supported workflows.
• Professional growth in an international and multicultural environment.
• Long-term B2B collaboration.
• A newly opened office hub in Bucharest’s Pipera area.

 
Working Arrangement
This is a full-time, office-based position at our newly opened hub in the Pipera area of Bucharest.
Collaboration is available under Official Employment or on a B2B basis.

Please complete all required fields and provide:

• Your CV
• Links to social media accounts or campaigns you have managed
• A portfolio of relevant content
• Examples of measurable results achieved through social media

About the role:
MediDrive is a US-based non-emergency medical transportation (NEMT) platform. We're a fast-growing early-stage startup, so things move quickly and the structure is still being built.
You'll own the flow of incoming requests from our US operations team and our AI tooling into the development team. You decide what's real, what matters, and what gets built, turn the keepers into clear tickets, and are the single point of contact for the people raising requests. If you're energized by bringing order to a busy, ambiguous pipeline rather than stepping into a ready-made one, you'll thrive here.

Responsibilities:

• Learn the system deeply and fast. This comes first: you need to study the platform until you can judge requests and make calls on your own, without escalating routine decisions.
• Maintain clear documentation, including diagrams.
• Own the intake pipeline: every request from operations and from our AI tooling passes through you before it reaches a developer.
• Triage and prioritize independently: you'll receive a high volume of requests and the team can't work on everything, so you decide what's a real issue, what to merge, and what to reject, on your own judgment.
• Evaluate AI-generated tickets critically: a large share of requests come from AI tools. You separate genuine defects from noise, rewrite the real ones into proper tickets, and feed problems back to improve the tooling rather than dismissing it.
• Break vague, high-level problems into clear, actionable work: user stories, acceptance criteria, edge cases, split into FE / BE / QA.
• Oversee implementation and hold quality control through the development lifecycle.
• Be the communication bridge between the US operations team and the technical team (BE / FE / QA) at every stage.
   

Requirements:

• 2+ years as a Business Analyst in IT with international / American companies.
• Strong written and verbal English (C1+): daily communication with the US office.
• Decisive and comfortable saying no: able to close or reject requests on your own judgment without escalating every call.
• Open-minded and comfortable with ambiguity, shifting priorities, high request volume, and a fast pace.
• Proactive, self-directed, and reliable across multiple workstreams.
• Strong ability to gather, structure, and document complex business requirements.
• Able to lead and monitor tasks from requirement through to launch, and break work into proper FE / BE / QA tasks.
• Data literacy: able to look at a database and ask the right questions (SQL is a plus).
• Critical, hands-on user of AI tools (Claude): able to judge and correct AI output, not just accept it.
• Hands-on with diagramming and process modeling (flows, sequence diagrams, BPMN / UML).
• Tools we use: Linear, databases, Excalidraw (Figma possibly later), Claude, CodeRabbit.
• NEMT / healthcare / transportation-provider domain experience is a plus.
   

Working conditions:

• Remote.
• US time zone: start after 13:00–15:00 and work until 23:00 minimum, Kyiv time. Overtime is paid (we use a time tracker).

We are looking for an English-speaking Dispute Management Specialist with strong customer service skills and hands-on experience handling payment disputes. You’re someone who can stay calm when dealing with difficult cases, communicate clearly with customers, and make the right judgment when deciding how to respond.

What you’ll do:

As a Dispute Management Specialist, you’ll handle customer cases across different channels and take ownership of payment-related disputes, refunds, and escalations.

You’ll be trained on our dispute management processes and work closely with the team to handle cases efficiently and accurately. You’ll gain hands-on experience managing disputes through platforms such as PayPal, Adyen, Klarna and Stripe with a particular focus on PayPal disputes.

You’ll also:

• Manage and respond to payment disputes, ensuring cases are supported with accurate documentation and information
• Communicate proactively with customers to resolve disputes and find the best possible outcome
• Handle refunds and identify recurring issues or trends
• Use Zendesk and other CRM systems to manage and prioritize customer cases
• Deal with sensitive or negative customer feedback, including Trustpilot reviews, in a professional and customer-focused way
• Follow internal workflows for escalation and ticket prioritisation
• Use good judgment when deciding how to respond to different customer situations
• Provide clear reporting and feedback on recurring customer issues, disputes, and refund trends

You’re not just following scripts. You’ll need to understand each case, identify the root cause, and use your judgment to determine the best way forward.

• Chargeback experience 

What we’re looking for:

• Excellent English – both written and spoken
• Previous experience in dispute management, payments, or a similar role
• Hands-on experience handling PayPal disputes is a big plus for us.
• Experience with other payment platforms such as Adyen, Klarna, Stripe, or Airwallex is a strong advantage
• Strong digital and computer skills – you’re comfortable working across multiple platforms
• Experience with Zendesk or another CRM system
• Strong written communication skills – you know how to respond appropriately to different types of customers and situations
• Detail-oriented – you understand that accurate documentation is important when handling disputes
• A strong problem-solver who can investigate cases and identify the root cause
• Good judgment and a strong sense of customer service
• Comfortable working independently and taking ownership of cases

• Quick learner who can pick up new systems, processes, and platforms quickly

   

Practical details:

• Full-time role: Working hours are Monday to Friday, 9:00 – 18:00 CET
• Remote position
• You have your own laptop and a stable internet connection

• You use a noise-canceling headset for clear communication

   

Does this sound interesting? Please apply here – we’d be happy to jump on a call to discuss the role and your experience further.

Remote · Full-Time · Botanopia · Amsterdam-based plant lifestyle brand

This is a full-time, remote position. Our entire team works remotely, and we use time tracking with activity verification, with 4 to 6 hours of hard-required overlap with our working hours. Please read the "How We Work" section carefully before applying.

About Botanopia

We make beautiful products for plant lovers and sell them wholesale to around 1,200 independent retailers across Europe and the US, through Faire and direct B2B. Small team, high standards, no fluff. We care about good taste, clear thinking, and work that actually moves the needle.

About the Role

You will own marketing end-to-end for a growing wholesale brand, working directly with the founder. No committee. Real ownership. The mandate is to grow our retailer base, reactivate lapsed accounts, and expand what existing customers buy from us.

This is a full-stack marketing role: you start hands-on, doing the actual work across email, wholesale platforms, and outreach. But this is not a long-term solo position. Once you have found your footing, you will be expected to build and lead your own small marketing team from scratch. That means finding the right people, hiring them, training them, and setting them up to succeed, whether they end up as freelancers or in-house hires. Roles might include social media management, graphic design, translation, and lead generation, but you will help define what the team actually needs.

The goal: build the marketing function, then lead it. Not years from now. Quickly. The title grows into Head of Marketing as the team is built around you.

What You Will Do

In the first 90 days

• Own Klaviyo: audit existing flows, segment our B2B list, build reorder reminders, win-back sequences, and campaign calendars
• Optimise our Faire EU and US shops: listing SEO across multiple languages, promoted listings, Faire Market campaigns
• Establish a weekly reporting rhythm covering Klaviyo revenue, Faire ROAS, and account growth
• Identify quick wins and bring structure to what is currently ad hoc

As you ramp up

• Take full ownership of the marketing roadmap
• Identify where additional capacity is needed and define what kind of hire fills it
• Find, hire, and train team members from scratch — whether freelance or in-house — across areas like social media management, graphic design, translation, and lead generation
• Build the processes and standards they work to
• Delegate execution as the team grows, and shift your focus to higher-leverage decisions

Further out

• Lead a small, high-performing distributed marketing team
• Own performance across all channels
• Set priorities, manage people, drive results

This Role Is Not a Fit If

• You have mainly worked in a support or coordination capacity
• You have not owned marketing results end-to-end
• You only want to execute and have no interest in building or leading a team
• You rely on detailed instructions to get started
• You cannot commit to 4 to 6 hours of hard-required overlap with CET working hours

What We Need From You

• Solid hands-on Klaviyo experience: flows, segmentation, campaign management
• Real understanding of B2B or wholesale e-commerce, not just D2C
• Genuine aesthetic sensibility — you need to understand what makes a brand beautiful
• Experience managing or clearly ready to manage people and freelancers
• Fluent written English (Dutch, French, or German is a bonus)
• Proactive communication style: you update us, we do not chase you

How We Work

Our entire team is remote, spread across several timezones. That works because we are structured for it: clear ownership, a weekly reporting rhythm, and honest visibility into what everyone is actually doing.

We use time tracking software with activity verification for all team members. This is not about micromanaging your day, it is about making sure the hours you invoice are hours actually worked. We also use it to look at how time is actually spent across the team, so we can figure out what to do more of, what to drop, and what should be automated or handed off. The goal is to make the work itself better, not just to watch a clock.

We do require 4 to 6 hours of hard-required overlap with our working hours (CET). During that window you need to be reachable and responsive: quick replies on Slack, available for ad hoc calls. Outside that window, your time is your own.

We have structured this role with regular deliverable check-ins and a weekly reporting rhythm so that performance is visible on both sides. This benefits you as much as us: you always know where you stand.

What We Offer

• €2000 to €2,200/month (~$2300 to $2,550), reviewed at 6 months with clear criteria
• Compensation grows as the role grows into team leadership
• Paid monthly via Wise, in EUR or UAH, whichever you prefer
• 20 days paid time off annually
• €50/month learning budget
• A brand with real traction, real products, real retailers — and a founder who will invest in making you successful

How to Apply

No template emails. Include answers to all five questions below. Applications that do not answer all five will not be reviewed.

1. In your own words: what is the biggest difference between marketing to wholesale retailers versus marketing to end consumers?
2. One specific Klaviyo flow you have built from scratch: what was the trigger, what did the sequence look like, and what result did it produce?
3. Have you hired or managed a team or group of freelancers before? Describe how you structured it and what you learned. If not, tell us specifically how you would approach building a small team from scratch.
4. What hours can you reliably commit to for CET overlap, and are you comfortable working with time tracking and activity verification software?
5. Your timezone and typical working hours.

We look forward to hearing from you.

We're Drivee AI, an AI sales company in the automotive space. We're looking for an experienced appointment setter who actually knows how to book meetings and isn't afraid to work.

This Isn't Entry-Level:

We need someone who's done this before—proven results, not promises. If you've spent years making calls, overcoming objections, and booking qualified demos, this is for you.

What You'll Actually Do:

· Make 100+ cold calls daily to dealership owners and managers
· Get past gatekeepers, have real conversations, book 15-min demos
· Log everything in our CRM, follow up with prospects
· Hit your numbers consistently
· Watch the AE close what you booked (you'll see the results)

Who You Are:

✓ 3+ years of B2B cold calling or SDR experience (you know your stuff)
✓ You consistently book qualified meetings (show us your numbers)
✓ English fluent and professional on calls (no accent discrimination—just professional)
✓ You work during U.S. business hours comfortably
✓ Strong internet, organized, and driven by results

Your Compensation:

Base pay + commission per booking. Top performers consistently make $3-4k+ monthly. Long-term growth opportunity as we scale.

What We Need From You:

· Your resume
· 2-min voice message or Loom: Tell us about your biggest month booking meetings (numbers matter)
· Your average monthly KPIs from a previous role
· If you have it: A manager reference or email from a past employer confirming your results

Why Send All That?

Because we're serious about hiring experienced pros, and you should be serious about proving you're one. This filters out noise and means everyone who gets hired is legit.

Apply:
Please send us a message here and we will tell you what the next steps are .

Join One of the Fastest-Growing Online Education Companies in the World

At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.

Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.

Now we're looking for an experienced Customer Retention Manager to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.

This is a full-time, remote role with a working schedule of 9:00 AM to 6:00 PM EST.

Why This Role Is Different

At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.

You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.

You'll Love This Role If You:

• Enjoy solving complex customer challenges with creative solutions
• Thrive in a fast-paced, KPI-driven environment
• Are an exceptional negotiator who can create win-win outcomes
• Love using data to improve processes and business performance
• Enjoy coaching others and sharing best practices
• Are highly organized and take ownership of your work
• Communicate confidently with customers and cross-functional teams
• Believe outstanding customer experiences drive long-term business success

What You'll Do

• Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience
• Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions
• Recover overdue installment payments by proactively engaging customers and resolving billing-related issues
• Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances
• Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams
• Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes
• Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention
• Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives
• Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards
• Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience
• Identify opportunities to automate retention processes and improve operational efficiency
• Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses

What We're Looking For

• 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role
• Excellent English communication skills, both written and spoken
• Proven experience supporting customers in the US market
• Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue
• Experience managing refund requests, payment recovery, billing issues, and installment collections
• Ability to navigate difficult customer conversations with empathy while protecting company interests
• A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement
• Strong ownership, problem-solving, and decision-making skills
• Excellent organizational skills and attention to detail
• Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams
• Previous leadership, mentoring, or process improvement experience is a strong plus

Nice to Have

• Experience in the online education or EdTech industry
• Experience in high-ticket B2C sales environments
• Previous experience leading or mentoring a retention team
• Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems
• Experience working with subscription or installment payment models
• Knowledge of billing operations, chargebacks, and payment recovery processes
• Experience analyzing customer retention metrics to drive business improvements
• Comfortable working in a fast-paced, performance-driven environment
• Experience collaborating across Sales, Finance, Product, and Customer Success teams
• Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms

What We Offer

• Competitive Compensation:Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally
• Learn and Grow:Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
• Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
• Health & Wellbeing:Gym membership reimbursement,Mental health support, Generous paid vacation allowance

Why Join ELVTR?

• Make an Impact:Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
• Grow Your Career:We're committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
• Join a Winning Team:Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.

Ready to Help Shape the Future of Online Learning?

If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.

Apply today and become part of ELVTR's next chapter of growth.

ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.

About Project:

It is a mobile accounting app for sole traders, freelancers and self-employed workers — income, expenses and tax handled from a phone in minutes rather than evenings.

We sell to individuals, but the fastest way to reach them isn't one at a time. The UK's self-employed are already gathered — inside accountancy practices, trade bodies, gig platforms, umbrella companies, business banks and membership organisations. One agreement with the right partner can be worth more than a quarter of paid advertising, at a fraction of the cost per user.

The job in one line

You build the partner channel: find the organisations that already have our users, agree commercial terms with them, and turn those agreements into paying subscribers.

What you'll do

- Build the pipeline. Identify, approach and qualify partners: accountancy practices and bookkeepers, trade and professional bodies, gig and freelance platforms, umbrella and payroll companies, business banking and e-money providers, insurance brokers, franchise networks and training providers. 
- Own the deal end to end. First contact, discovery, pitch, demo, commercial negotiation, close. Structure the terms that fit each partner: referral fee, revenue share, member discount, bundled offer or co-marketing.
- Make the accountant case properly. Practices are the biggest channel and the most sceptical — some will see a self-serve app as competition. Your job is the opposite argument: clients who arrive with clean, categorised records cost the practice less time and fewer chasing emails. If you can't make that case convincingly, this channel stays closed.
- Get partners live, not just signed. A signature is not a result. You own launch: co-marketing assets with Marketing, unique tracking codes and links, briefing the partner's own team, and the first 90 days of activity until the channel produces users.
- Be accountable for the right number. Partner-sourced paying subscribers, cost per acquisition through the channel versus paid, activation and retention rates of partner cohorts, and the count of partners actually producing above 30 sign-ups a month. Signed logos that deliver nothing are reported as such.
- Handle the paperwork properly. Referral and partnership agreements, data-sharing terms and DPAs, and marketing to partner member lists that complies with UK GDPR and PECR. Work with our legal adviser rather than around them.
- Keep the CRM honest. Every conversation, stage, next step and forecast in HubSpot / Pipedrive. Your forecast should be trusted, which means it can't be optimistic.
- Feed the business. Report what partners ask for that we don't have — features, reporting, white-label, integrations — with the revenue attached to each request.
- Represent us in person. Trade shows, accountancy and industry events, partner offices. This is a channel built on relationships, and it will require travel.

What we're looking for

- 3+ years in B2B sales, partnerships, channel or business development with a closing record you can talk through in detail — deals, values, cycles, what you did.
- Experience selling to or partnering with SMEs, professional services or membership organisations. Accountancy or fintech channel experience is a strong advantage.
- You've negotiated commercial terms yourself, not just passed leads to someone senior.
- Genuinely self-directed outbound: you're comfortable building a target list from nothing and making the first approach.
- Numerate — you can talk about revenue share, cost per acquisition and partner economics without hand-waving.
- Credible with both a sole practitioner accountant and a partnerships lead at a large platform.

Nice to have

- Sold into UK accountancy practices, bookkeepers or trade bodies specifically.
- SaaS or app channel/reseller experience, including revenue-share models.
- Understanding of [Self Assessment, VAT, MTD] and how practices actually work.
- Experience launching partnerships, not only signing them.
- Have been self-employed or run your own business.

Rapidum is an equal opportunities employer. We assess every application against the requirements above and nothing else.
 

About Project

It is a mobile accounting app for sole traders, freelancers and self-employed workers — income, expenses and tax handled from a phone in minutes rather than evenings.

Nobody downloads an accounting app because they saw a banner ad. They download it because someone they already listen to said "this is what I use, and here's why my January was painless this year." Recommendation is how this category grows.

The job in one line

You build and run our creator programme: find the people our users already trust, strike deals that pay for themselves, and prove it in installs and paying subscribers.

What you'll do

- Build the roster. Find, pitch and sign creators whose audience is self-employed: freelancers and creatives, side-hustle and gig-economy channels, online sellers, tradespeople, small business and personal-finance creators, and accountant/bookkeeper creators. Target: 30+ active partners in year one, weighted toward mid- and micro-tier where trust and conversion are highest.
- Own the commercials. Negotiate flat fee, affiliate/revenue-share or hybrid deals, manage the creator budget line, and defend it with numbers rather than screenshots of view counts.
- Run the tracking properly. A unique code or deep link per creator, attributed through to install, sign-up and first paid subscription (AppsFlyer / Adjust / Branch or equivalent), with monthly payout reconciliation agreed with Finance.
- Own the numbers. Cost per install, cost per paying subscriber, code activation rate, 90-day retention of creator-sourced users, and blended payback period. Weekly reporting, and the discipline to end partnerships that don't convert — including ones with impressive audiences.
- Brief, don't script. Give creators the message, the proof points and the boundaries, then let them say it in their own words. Reject anything that reads like an ad script — this audience switches off instantly.
- Keep every claim safe. Every partnership disclosed to ASA CAP Code standards. Every statement a creator makes about tax, allowable expenses, refunds or deadlines checked against our accountant / compliance sign-off before it goes live, and corrected fast if it slips through. A creator giving wrong tax advice on our behalf is our problem, not theirs — you own preventing that.
- Amplify what works. Identify the best-performing creator content and put paid budget behind it with usage rights agreed up front ([TikTok Spark Ads / Meta partnership ads]), rather than commissioning new content every time.
- Plan around the calendar. 31 January Self Assessment, the 5 April year end and quarterly VAT/MTD deadlines are when this audience is actually thinking about tax. Creator slots for January are booked in October–November, not in January.
- Feed the business. Report back the objections, language and misconceptions you see in creator comments and DMs — it's the cheapest product and messaging research available.

 What we're looking for

- 3+ years running influencer or creator campaigns with commercial accountability — you've held a budget and been measured on installs, sign-ups or revenue, not reach.
- Hands-on experience with affiliate or referral tracking and creator payouts — you've built the tracking and reconciled the payments yourself, not just handed it to an agency.
- Real negotiation experience: you know what a creator is worth, what to walk away from, and how to structure a deal that shares risk.
- You understand the UK self-employed audience well enough to judge whether a creator's followers are actually our users, or just a large number.
- Written English clear and personable enough that creators reply to your first message.
- Accurate and cautious with claims about money and tax — you check before you approve.
 

Nice to have

- Fintech, accounting, tax or personal-finance product experience.
- Existing relationships with UK freelance, business or finance creators, or with talent agencies.
- Experience with app install attribution and mobile measurement specifically.
- Paid amplification of creator content (Spark Ads, whitelisting, usage rights).
- You are or have been self-employed or freelance yourself.
- Experience scaling a referral or affiliate programme.

*Rapidum is an equal opportunities employer. We assess every application against the requirements above and nothing else.*
 

Location: Remote (UK-based) 
 

About Project

It is a mobile accounting app built for people who never wanted to do accounting: sole traders, freelancers and self-employed workers who need their income, expenses and tax handled from their phone in minutes, not evenings.

Our users aren't finance professionals. When something doesn't add up, it's their own money and their own tax return on the line — so support isn't a cost centre here, it's the product. A calm, accurate answer within minutes is the difference between a user who renews and a one-star review.

The job in one line

You own the support function: every conversation a user has with us, the systems behind those conversations, and the numbers that prove it's working.

What you'll do

- Run the front line. Own in-app chat, email, app store reviews and social DMs. Target: first response under [1 working hour] in business hours, 90% of conversations resolved without escalation.
- Hit and defend the numbers. CSAT ≥ [4.5/5], contact rate per 100 active users trending down quarter on quarter, app store rating ≥ [4.5], median resolution time inside [4 hours]. Weekly reporting, no vanity metrics.
- Build the self-serve layer. Write and maintain the help centre, in-app guides and macros so that the [top 20] recurring questions stop becoming tickets at all. Deflection is the main lever once user numbers grow.
- Hold the advice boundary. You explain how the app works, what a figure means and where it came from — you do not give tax advice. You'll own the escalation path to our qualified accountant [/ partner practice] and the standard wording that keeps us on the right side of that line.
- Bridge to Engineering and Product. Reproduce and triage bugs properly (steps, device, app version, screenshots), escalate with severity that means something, chase to resolution and close the loop with the user. Bring Product a monthly digest of the top pain points with volumes attached — not anecdotes.
- Handle peak season. Late January Self Assessment, the 5 April year end and quarterly VAT/MTD deadlines produce spikes several times normal volume. You plan cover, prepare canned responses and staffing before they hit, not during.
- Protect user data. Verify identity before discussing an account, handle personal and financial data under UK GDPR, and escalate suspected data or security incidents immediately per our process.
- Rescue accounts. Spot users about to churn or asking for refunds, and turn what you can around. Report honestly on what you couldn't.
- Write the playbook. Document the process as you build it — SOPs, escalation matrix, tone-of-voice guide — so the next two support hires can be onboarded in days, not months. You'll hire and lead them within 12 months.

What we're looking for

- 3+ years in customer support for a consumer app or SaaS product, including at least 1 year owning metrics rather than just handling tickets.
- Hands-on with a support platform (Intercom, Zendesk, Crisp, Freshdesk or similar): macros, help centre, automations, reporting — you've configured it, not just typed into it.
- Numerate and comfortable around money: invoices, expenses, VAT, tax deadlines. You don't need to be an accountant, but you must not be nervous about numbers.
- Written English that is clear, warm and plain — you can explain a tax figure to someone in a van at 7am without jargon or condescension.
- Calm under pressure with upset users, and honest when we've got something wrong.
 

Nice to have

- Experience supporting a fintech, accounting, payroll or tax product.
- AAT / bookkeeping study, or practical experience with HMRC Self Assessment, MTD, VAT.
- Built a help centre or support function from scratch.
- Mobile-specific support experience: app store review management, release cycles, device-level debugging.
 

*Rapidum is an equal opportunities employer. We assess every application against the requirements above and nothing else.*
 

Location: Remote (UK-based) 
Job type: Full-time

Reports to Head of Marketing / CMO
About project: 

It is a mobile accounting app for sole traders, freelancers and self-employed workers — income, expenses and tax handled from a phone in minutes rather than evenings.

Our audience isn't looking for accounting software. They're looking for an answer to "can I claim this?" at 11pm in January. That's the moment we have to be present in, and social is where it happens.

The job in one line

You own our social channels end to end — strategy, content, production, community — and you're measured on app installs and paying users, not on follower count.

What you'll do

- Own the channels. Run TikTok, Instagram, YouTube Shorts, Facebook, LinkedIn, Threads/X — the mix is yours to argue for and prove. Publish consistently to an agreed cadence, 4–6 pieces per week minimum.
- *Make the content yourself. Script, shoot, edit and caption short vertical video (CapCut / Premiere), plus static and carousel formats (Canva / Figma). This is a hands-on role: we're not big enough for a production team, and briefing an agency for every post won't work.
- Turn tax into something watchable. Plain-English explainers, "expenses you're probably missing", deadline countdowns, myth-busting, before/after of a messy year of receipts. If it sounds like an accountant wrote it, it doesn't ship.
- Own the calendar around real dates. 31 January Self Assessment, the 5 April year end, quarterly VAT/MTD deadlines and April tax-change announcements are our biggest moments of the year. Plan and produce for them weeks ahead, not in the week itself.
- Run the community. Reply to comments and DMs in our voice, and know where the line is: product and content questions are yours, account and money problems get handed to Customer Support within 1 working hour with context attached. Never resolve someone's account issue in a public comment thread.
- Get facts right, and get them checked. Anything about tax, allowable expenses, deadlines or figures goes through our accountant / compliance sign-off before publishing. Any paid, gifted or affiliate content is disclosed to ASA CAP Code standards. We don't publish savings or refund figures we can't substantiate.
- Work with creators and users. Brief and manage micro-creator collaborations [if in scope], collect and repurpose UGC and reviews with permission, and build a pipeline of real user stories.
- Report on what matters. App installs and store-page conversions attributed to social, cost per install, saves and shares, sign-up-to-paid conversion from social traffic, comment sentiment. Follower growth is context, not a target. Weekly numbers, monthly what-worked-and-what-didn't.
- Feed the rest of the business. Comments and DMs are the cheapest research we have — report recurring questions, objections and feature requests to Product and Support.

What we're looking for

- 3+ years running social channels for a consumer brand, app or SaaS product, with commercial accountability — you've been measured on conversions or installs, not reach alone.
- You personally shoot and edit short vertical video to a publishable standard. Portfolio or channel links required.
- Native-standard written English with a genuine feel for tone: plain, warm, funny where appropriate, never patronising about money.
- Comfortable with numbers and with a subject where accuracy matters — you check before you post.
- Hands-on with analytics: platform insights plus GA4 / app attribution to connect posts to installs.
- Close enough to the UK market to understand the cultural references our audience uses.

Nice to have

- Fintech, accounting, tax, payroll or personal-finance content experience.
- You are or have been self-employed, freelance or a sole trader — you'd be your own target audience.
- Paid social experience (Meta / TikTok Ads Manager).
- Creator or influencer partnership experience.
- Community management in Facebook groups, Reddit or Discord.
- Scheduling and reporting tools (Later / Buffer / Metricool).

*Rapidum is an equal opportunities employer. We assess every application against the requirements above and nothing else.*
 

Our client is a payment provider seeking a proactive, hunter-minded B2B Sales Executive to accelerate the adoption of its transactional financial products. You will manage the entire outbound sales cycle, pitching dedicated corporate IBAN accounts and global card issuing solutions to clients.

📋 Key responsibilities and your contribution:

• Identify, map, and thoroughly research target corporate clients worldwide. Target verticals: e-commerce, media buyers, and high/medium tech firms.
• Execute cold and warm multi-channel outreach strategies (LinkedIn, email, phone) to connect with decision-makers like CEOs, CFOs, Heads of Payments, and Treasury Managers.
• Attend high-visibility fintech expos, payment forums, and industry conferences to capture high-value inbound leads and pitch live.
• Assess the unique cross-border flows of prospects, tailoring customized proposals that combine our multi-currency SEPA/SWIFT wire routing and high-approval card networks.

📚 Your qualifications:

• 3+ years of proven B2B sales experience working inside an EMI, payment service provider (PSP), card acquiring network, or commercial transaction bank.
• Clear understanding of how a SEPA Instant wire flows, how SWIFT intermediate banking networks clear, and what a "high approval rate" card BIN means for international ad spend platforms.
• An existing active book of business or strong network of digital merchants, affiliates, or corporate entities requiring reliable payment rails.
• Solid knowledge of standard corporate onboarding workflows (KYB/KYC expectations) to ensure deals passed to the risk team are pre-vetted.
• Full working fluency in English is mandatory. Fluency in another major European language (e.g., Spanish or German) is a heavy plus.

Benefits:

⭐ Competitive base salary accompanied by an uncapped, performance-linked commission model tied to transaction processing volumes.

⭐ Flexible remote work.

⭐ Paid travel allowances for fintech networking expos and industry summits.

Our client is a payment provider seeking a proactive, hunter-minded Business Development Manager to accelerate the adoption of its transactional financial products. You will manage the entire outbound sales cycle, pitching dedicated corporate IBAN accounts and global card issuing solutions to clients.

📋 Key responsibilities and your contribution:

• Identify, map, and thoroughly research target corporate clients worldwide. Target verticals: e-commerce, media buyers, and high/medium tech firms.
• Execute cold and warm multi-channel outreach strategies (LinkedIn, email, phone) to connect with decision-makers like CEOs, CFOs, Heads of Payments, and Treasury Managers.
• Attend high-visibility fintech expos, payment forums, and industry conferences to capture high-value inbound leads and pitch live.
• Assess the unique cross-border flows of prospects, tailoring customized proposals that combine our multi-currency SEPA/SWIFT wire routing and high-approval card networks.

📚 Your qualifications:

• 3+ years of proven B2B sales experience working inside an EMI, payment service provider (PSP), card acquiring network, or commercial transaction bank.
• Clear understanding of how a SEPA Instant wire flows, how SWIFT intermediate banking networks clear, and what a "high approval rate" card BIN means for international ad spend platforms.
• An existing active book of business or strong network of digital merchants, affiliates, or corporate entities requiring reliable payment rails.
• Solid knowledge of standard corporate onboarding workflows (KYB/KYC expectations) to ensure deals passed to the risk team are pre-vetted.
• Full working fluency in English is mandatory. Fluency in another major European language (e.g., Spanish or German) is a heavy plus.

Benefits:

⭐ Competitive base salary accompanied by an uncapped, performance-linked commission model tied to transaction processing volumes.

⭐ Flexible remote work.

⭐ Paid travel allowances for fintech networking expos and industry summits.

We are an E-commerce advertiser working across high-volume performance campaigns. We’re looking for an experienced Email Marketing Specialist who knows how to drive performance for fast-growing DTC brands. You’ll own the strategy and execution of high-impact email campaigns—from concept to inbox. You know how to blend creativity with data, and you’re always looking for ways to optimise and improve.
 

You'll collaborate closely with designers, analyse performance metrics, and ensure every email delivers real ROI.
 

What you'll do

• Plan, build, and optimise email campaigns for a variety of DTC brands
• Work closely with designers: write clear briefs, review creatives, and ensure top-quality output
• Develop smart segmentation strategies based on behaviour, customer status, and lifecycle stage
•  Manage technical aspects like IP/domain warm-up, inboxing health, and overall deliverability
•  Set up and run A/B tests, track performance, and report on channel effectiveness and ROI
•  Apply proven best practices and continuously iterate based on what works
   

About you

• 3+ years of experience in email marketing (preferably in the DTC space) or a related role
• Comfortable working with email marketing platforms and analytics tools
• Must have previous experience with Klaviyo
• Experienced in A/B testing with a strong analytical mindset
• Able to interpret data, identify trends, and turn insights into action
• Familiar with technical aspects like deliverability and IP/domain setup
• Exceptionally organised, you can manage multiple projects without missing a beat
•  Data-driven, curious, and always looking to test, learn, and grow

• Conversational in English, 

   

Bonus points if…

• You’re passionate about DTC brands and love diving into what makes their audience tick
• You enjoy crafting high-quality content and messaging that resonates
•  You thrive on creating smart strategies that drive engagement and long-term customer value
• You see every campaign as a chance to learn, improve, and push results further
• You have previous experience with AI tools to automate campaigns

Join One of the Fastest-Growing Online Education Companies in the World

At ELVTR, we're transforming online education by connecting ambitious professionals with industry leaders from companies like Nike, Netflix, Google, Amazon, and more.

Since launching in 2020, we've grown into a global learning community with over 300 expert instructors, delivering more than 200 live online courses across 12 industries. To date, we've helped 22,000+ graduates worldwide gain the skills, confidence, and connections needed to advance their careers.

Now we're looking for an experienced Retention Manager to help us build lasting relationships with our learners while maximizing customer satisfaction and long-term revenue. If you're passionate about customer experience, thrive in a fast-paced environment, and enjoy finding solutions that create value for both customers and the business, we'd love to meet you.

This is a full-time, remote role with a working schedule of 9:00 AM to 6:00 PM EST.

Why This Role Is Different

At ELVTR, customer relationships don't end after enrollment—they're just beginning. As our Lead Retention Specialist, you'll play a critical role in protecting the customer experience while driving sustainable business growth.

You'll take ownership of our retention strategy, helping customers find the best possible solutions while reducing refunds, recovering revenue, and improving long-term customer loyalty. Working closely with Sales, Finance, Customer Success, Billing, and Operations, you'll use data, empathy, and strategic thinking to continuously improve our retention processes and outcomes.

You'll Love This Role If You:

• Enjoy solving complex customer challenges with creative solutions
• Thrive in a fast-paced, KPI-driven environment
• Are an exceptional negotiator who can create win-win outcomes
• Love using data to improve processes and business performance
• Enjoy coaching others and sharing best practices
• Are highly organized and take ownership of your work
• Communicate confidently with customers and cross-functional teams
• Believe outstanding customer experiences drive long-term business success

What You'll Do

• Own the customer retention process, managing refund requests while maximizing retained revenue and delivering a positive customer experience
• Negotiate alternatives to refunds, including account credits, payment plans, partial refunds, course transfers, and other retention solutions
• Recover overdue installment payments by proactively engaging customers and resolving billing-related issues
• Partner closely with the Billing team to reduce payment defaults, chargebacks, and outstanding balances
• Analyze the root causes behind refund requests and payment failures, providing actionable insights to Sales, Product, and Operations teams
• Develop and continuously improve retention strategies, workflows, communication scripts, and internal processes
• Track and report key retention metrics, including refund rates, retention rates, recovered revenue, installment recovery, and chargeback prevention
• Handle escalated customer cases, making thoughtful, data-driven decisions that balance customer satisfaction with business objectives
• Coach and support the retention team by sharing best practices, reviewing customer interactions, and maintaining high communication standards
• Collaborate cross-functionally with Sales, Customer Success, Finance, Legal, and Operations to ensure a seamless customer experience
• Identify opportunities to automate retention processes and improve operational efficiency
• Take ownership of retention KPIs while testing and implementing initiatives that improve revenue recovery and reduce financial losses

What We're Looking For

• 3+ years of experience in Sales Retention, Customer Retention, Customer Success, or a related field, preferably in a senior or lead role
• Excellent English communication skills, both written and spoken
• Proven experience supporting customers in the US market
• Strong negotiation and objection-handling skills with a track record of reducing refunds and recovering revenue
• Experience managing refund requests, payment recovery, billing issues, and installment collections
• Ability to navigate difficult customer conversations with empathy while protecting company interests
• A data-driven mindset with the ability to analyze retention metrics and identify opportunities for improvement
• Strong ownership, problem-solving, and decision-making skills
• Excellent organizational skills and attention to detail
• Experience collaborating with Sales, Billing, Finance, Customer Success, and other cross-functional teams
• Previous leadership, mentoring, or process improvement experience is a strong plus

Nice to Have

• Experience in the online education or EdTech industry
• Experience in high-ticket B2C sales environments
• Previous experience leading or mentoring a retention team
• Familiarity with CRM platforms such as HubSpot, Salesforce, or similar systems
• Experience working with subscription or installment payment models
• Knowledge of billing operations, chargebacks, and payment recovery processes
• Experience analyzing customer retention metrics to drive business improvements
• Comfortable working in a fast-paced, performance-driven environment
• Experience collaborating across Sales, Finance, Product, and Customer Success teams
• Familiarity with AI-powered customer support or sales tools, including conversation intelligence platforms

What We Offer

• Competitive Compensation:Competitive salary,Performance-based bonuses,Opportunities for career advancement as ELVTR continues to grow globally
• Learn and Grow:Free access to ELVTR courses,Ongoing professional development opportunities,Career growth within one of the world's fastest-growing online education companies
• Remote-First Culture: Work from wherever you're most productive, Flexible and supportive work environment,Collaborative international team
• Health & Wellbeing:Gym membership reimbursement,Mental health support, Generous paid vacation allowance

Why Join ELVTR?

• Make an Impact:Every course you help create empowers professionals to build new skills, advance their careers, and unlock opportunities they never thought possible.
• Grow Your Career:We're committed to developing our people. As ELVTR continues to expand globally, you'll have opportunities to grow professionally, take on new challenges, and shape the future of online education.
• Join a Winning Team:Work alongside passionate educators, creators, marketers, and innovators who are committed to delivering world-class learning experiences and making education more accessible around the world.

Ready to Help Shape the Future of Online Learning?

If you're looking for more than just another customer retention role—if you want to build meaningful customer relationships, solve complex challenges, and make a measurable impact on both learners and business growth—we'd love to hear from you.

Apply today and become part of ELVTR's next chapter of growth.

ELVTR is proud to be an equal opportunity employer committed to creating a diverse and inclusive workplace for all.

Summary

Overview: At Algoseek, we provide financial market reference data for professional clients and institutions. We are currently launching a completely rebuilt website on WordPress and are seeking an SEO Specialist who can help drive meaningful growth in traffic, visibility, and lead generation.

This is not a traditional SEO role focused only on audits or reporting. We are looking for someone hands-on, strategic, and execution-oriented — someone who can own SEO initiatives from planning through implementation and directly contribute to measurable business impact.

Role Details:
Location: 100% Remote
Engagement Type: Contract with potential to convert to full-time based on performance
Reports To: Director of Marketing

What You Will Be Doing:
Work directly with the Director of Marketing to build algoseek’s organic visibility from the ground up on a newly launched WordPress site. The content exists. The strategy exists. The pages exist. What does not exist yet is proper technical SEO implementation, AI search optimization, indexing, measurement, and iteration.

You will own on-page SEO, technical SEO, AI search optimization, content optimization for search intent, internal linking architecture, indexing strategy, search performance measurement, and reporting. You will be the person who knows why we are or are not ranking, and what to do about it.

What We’re Looking For:
AI-first search understanding. How AI searches and finds information is different from traditional search. Its focus is different. It surfaces articles and information that are genuinely useful, not filler. You must be able to explain how AEO and AIO work, not just conceptually but practically. If your SEO knowledge stopped evolving in 2023, this is not the right fit.

On-page technical SEO. Yes, H1s, H2s, H3s, meta tags, structured data, internal linking, crawl optimization. This is the baseline. Stating the obvious is not a strategy. We expect this to be done correctly as a matter of course, not presented as a deliverable.

Strategic thinking that leads to execution. We have heard enough plans that never get executed. We do not need someone who talks about what they would do. We need someone who does it and shows the results. Complete projects, start to finish. Not fragments.

B2B and technical content understanding. Our content covers quantitative trading, market data infrastructure, backtesting methodology, exchange licensing, and real-time data pipelines. You do not need to be a quant, but you need to be able to read our content, understand the audience intent behind the searches that lead to it, and optimize accordingly.

Hands-on WordPress execution. You will be working directly in WordPress. Plugin configuration, technical SEO implementation, schema markup, sitemap management, page speed optimization. Not directing someone else to do it.

What We Do NOT Need:
We do not need someone who smothers the world in backlinks and calls it a strategy. We do not need someone who monitors rankings once a week and sends a PDF. We do not need theory without action.

Requirements:
Demonstrable experience running SEO for B2B or technical/financial content (not e-commerce, not local SEO, not consumer blogs)
Complete projects from start to finish — not just audits or recommendations, but full execution and measurable results
Working knowledge of how AI-driven search (AEO/AIO) differs from traditional SEO and how to optimize for it
Hands-on WordPress proficiency — themes, plugins, technical configuration
Ability to think strategically and explain a six-month plan that you can actually deliver
Strong English communication — you will be working directly with leadership
Available to start immediately

How to Apply:
Send a short note explaining one SEO project you ran from start to finish, what you did, and what happened. Include the site if possible. No agency case studies. No generic proposals. We want to see how you think and what you have actually done.

What We Offer:
Structured Career Path: Start with a hands-on internship, transition into a probationary role, and upon successful evaluation, move into full-time employment.
Long-Term Career Growth: Enjoy continuous salary progression based on your technical expertise and specialization—your earnings will grow as you deepen your knowledge.
Competitive Compensation: Potential to out-earn traditional management roles through specialization.
Hands-On Work: Focused on finance and data problem-solving, not management tasks.
Remote Setup: Flexible work environment allowing for global applicants.