Jobs

About TimelinesAI
 

TimelinesAI is a SaaS platform that helps businesses centralize and automate their WhatsApp messaging and calling communication. We integrate seamlessly with multiple CRMs, workflow builders, and third-party platforms, enabling teams to build powerful automations, analytics, and AI-driven workflows without losing context or control.

We’re a growing product company with a global, remote-first team. We’re now looking for a talented Product / Delivery Manager to join us full-time, working remotely, and to help us elevate our Product-Led Growth (PLG) strategy and ramp up our product process by actively leveraging AI to derive insights from analytics, produce specifications and vibe-code dynamic prototypes.
 

What makes this opportunity stand out:

• You will work directly with the CTO, Head of Growth and peer PMs in a tightly-knit team.
• We prioritize open communication, continuous feedback, respect and humility. With us you’ll grow professionally, technically and as an individual.
• We keep our hiring process straightforward. You’ll talk directly with the people you’ll be working with (the management team) without recruiters or intermediary layers in between.

Product Definition & Management

• Participate in product roadmap planning with the Management Team.
• Define high-level product requirements and present them to the development team.
• Refine product specifications based on team feedback and feasibility considerations.
• Create mockups and wireframes to illustrate proposed functionality.
• Prepare and hand over final task definitions and designs to the development team, including Q&A sessions.
• Review and accept implemented functionality, provide feedback to developers, and hand over to QA.
   

Product Analytics & Feedback Ownership

• Plan analytic events for tracking feature adoption as part of sprint definitions.
• Monitor ongoing adoption metrics in PostHog and present insights to the Management Team on a regular basis.
• Process feature requests and user feedback from all channels (support chats, in-app forms, marketplaces, etc.).
• Conduct comparative research on competitors’ products and features.
   

Knowledge Base Maintenance & Support Enablement

• Create and update public Knowledge Base articles for new or updated functionality.
• Write public release notes for new releases and features.
• Prepare internal release notes and conduct product training sessions for Customer Support and Success teams.
• Assist the Customer Support and Marketing teams with advanced inquiries about functionality, use cases, or roadmap items.
   

Partners & Integrators

• Maintain direct communication with partners (e.g., CRM platforms building integrations with TimelinesAI) and integrators (agencies reselling or implementing TimelinesAI).
• Provide timely responses to technical and product-related inquiries.
• Participate in Sales or Customer Success demo sessions as a hands-on product expert.

Mandatory Experience

• Minimum 4 years of overall product management experience.
• Minimum 2 years of product management experience in a PLG SaaS environment (must be your most recent / current position).
• Proven experience working in fully remote teams with asynchronous written communication.
• High proficiency with PostHog, Amplitude, or similar analytics platforms.
• Hands-on experience with all stages of Product Management and Product Analytics as outlined above.
• Strong writing skills and a proactive approach to technical documentation.
   

Preferred Qualifications (Advantage)

• Previous experience in Software Development, QA, or Technical Customer Support.
• Hands-on experience setting up workflows in automation or workflow builder platforms such as Zapier, Make, n8n, or Customer.io.
• Experience managing product pricing and working with Stripe dashboards.
• Familiarity with Intercom Help Center and Fin management (or comparable live chat Support system with KB and some sort of built-in AI-based autoresponder)
• Regular, first-hand use of ChatGPT, Claude, or similar AI assistants in day-to-day product work, including prompt-driven specification writing, exploration, and prototyping; comfort with light scripting or vibe coding is considered a strong advantage.
• Power user of a major CRM platform, including UI customization, creation of custom objects and fields, and third-party integration setup.

About

EdSpan is an innovative EdTech company dedicated to creating cutting-edge learning experiences that empower the next generation of students. Our collaboration with a US-based private school network helps us better understand user needs while expanding our B2C and B2B products to a broader audience. Our current focus includes an AI-guided tutoring experiences, a peer-to-peer tutoring platform, and a custom learning management system.

We operate within a framework of clearly defined processes supported by automation for routine tasks, and open, productive collaboration across the team. Our workflows are based on Agile principles, with daily stand-ups, bi-weekly sprints, and other key Scrum practices. At the same time, we keep meetings to a minimum to ensure everyone can stay focused on delivering high-quality results and continuing to grow professionally.

Who you are

You’re a technically strong leader who enjoys combining hands-on expertise with thoughtful team leadership. You thrive in an environment built on clear processes, smart automation, and Agile principles, where focus and continuous improvement drive high-quality outcomes.

You’re not just delivering solutions yourself, you’re creating the structure, clarity, and support that enable Engineers to do their best work. You think beyond individual tasks, aligning technical execution with product strategy and long-term goals. You foster open, productive collaboration, keep workflows efficient and meetings purposeful, and help your team grow professionally while consistently raising the bar on engineering excellence.

Requirements

• BSc / MSc in Engineering, Computer Science or relevant field
• 5+ years of experience as an Individual Contributor (Software Developer, DevOps, ML Engineer, etc.)
• 2+ years of experience in managing technical teams
• Deep understanding of Agile practices and the SDLC
• Leadership
  • Exceptional leadership skills with the ability to mentor and develop engineering teams
  • Experience in hiring, onboarding, and training new team members
  • Experience in establishing and tracking OKRs for engineering teams
• Communication and Collaboration
  • Excellent communication and collaboration skills, business-oriented and results-focused approach
  • Proven experience in collaborating with senior executives, such as CTOs and CEOs, on technology strategy and implementation
• Technical skills
  • Experience building complex web-based products is a must: API-first, cloud platforms, automated testing, CI/CD pipelines
  • Familiarity with quality assurance processes and automation testing tools
  • Experience with DevOps practices and tools

• Must be fluent in English

   

Would be a plus

• Technical expertise aligned with our stack (PHP and Node.js, Angular, Flutter, AWS cloud) is a strong advantage

• Experience leading or contributing to AI-driven product development (e.g., AI agents, agentic workflows), or strong practical expertise in agentic systems design, prompt engineering, and model evaluation practices

   

What will you do

• People Management
  • Lead an all-remote engineering team, maintain a culture of excellence, collaboration, and mentorship;
  • Use technical expertise to guide the team in solving complex problems, occasionally conducting code reviews, and discussing solutions
  • Set goals for engineers through OKRs and track their progress toward these goals
  • Conduct one-on-ones and trainings, be responsible for career progressions
• Project Oversight
  • Enable engineers to deliver outstanding results and build products, with accountability over quality and delivery performance;
  • Monitor project progress, identify deviations, and take corrective actions to ensure timely delivery
  • Evaluate potential project risks and develop contingency plans to minimize disruptions
• Team Expansion
  • Identify opportunities for team growth and expansion, work with recruiters to hire and onboard new engineers or get provisional help from our partners
  • Enhance the technical interviewing process and candidate checks
• SDLC and Automation
  • Collaborate with engineers to optimize and streamline the SDLC process, CI/CD pipelines, and QA processes
  • Drive the adoption of software methodologies and automation practices to improve development efficiency
• Quality Improvement
  • Collaborate with across teams to improve the quality of specifications and technical requirements
  • Enhance the criteria for the definition of ready and the definition of done
  • Ensure that quality level of automated tests results in improved Lead Time and reduced amount of detects

About ThingsBoard

ThingsBoard is the world’s leading open-source IoT platform.
We help companies collect, process, visualize, and analyze device data at scale — from smart farming and energy monitoring to fleet tracking and industrial automation.

We are a profitable, product-driven company with a strong engineering culture. Thousands of developers rely on our platform daily, and our ecosystem includes system integrators, hardware manufacturers, and technical educators worldwide.

We are now looking for an Affiliate Partnership Manager to take full ownership of our affiliate channel and turn it into a scalable B2B revenue driver.

About the Role

This is not a typical “affiliate marketing” role.

Our partners are not coupon websites or traffic arbitrage teams. They are IoT consultants, hardware vendors, system integrators, and technical content creators.

We already have inbound affiliate registrations.
Your mission is to activate, mentor, and grow them — and strategically develop high-impact partnerships in the IoT ecosystem.

This role has a direct impact on revenue and close collaboration with the founders.

What You Will DoPartner Activation & Success (Priority #1)

• Onboard new affiliates and guide them from registration to their first deal
• Run onboarding calls and explain Cloud / PE / License value propositions
• Mentor partners on how to position and sell ThingsBoard
• Reactivate inactive affiliates
• Build long-term relationships with key partners

Strategic Partnerships (Priority #2)

• Identify and recruit high-potential IoT bloggers, consultants, and hardware vendors
• Develop customized partnership models for top-tier partners
• Scale collaboration with system integrators and enterprise-focused partners

Operations & Optimization

• Manage affiliate tracking software
• Ensure accurate and timely payouts
• Monitor fraud risks
• Analyze commission structure and performance metrics
• Propose incentive improvements based on data

Partner Enablement

• Create onboarding materials and partner toolkit
• Collaborate with Marketing and Technical teams to build plug-and-play content
• Develop use-case guides and co-branded materials

What We Are Looking For

• Proven experience managing an affiliate or partnership program (required)
• Experience in B2B SaaS (strongly preferred)
• Strong relationship-building skills
• Ability to work cross-functionally without creating conflicts
• Comfortable discussing technical topics (API, MQTT,  on-prem vs cloud deployments)
• High ownership and proactive approach

Will Be a Plus

• Experience in IoT, Cloud, or Hardware industries
• Existing network of tech influencers, consultants, or hardware vendors
• Experience in Partner Enablement or Customer Success (SaaS)
• Experience working with recurring revenue models

Why Join ThingsBoard?

• Work with the #1 open-source IoT platform in its niche
• High-impact role with direct influence on revenue
• Access to founders and fast decision-making
• Strong technical product that sells itself
• Opportunity to build and scale a strategic revenue channel

If you enjoy building ecosystems, growing partners, and working with technical audiences, this role is for you.

We are looking for a Data Analyst to join a global product team working on a large-scale mobile marketing platform.
This role focuses on performance analysis, experimentation, and data-driven decision making in a high-load AdTech environment.

You will help identify where the system is losing value, design meaningful metrics, and provide insights that directly impact product and data science decisions.

Responsibilities

Analysis & Insights

• Analyze campaign performance and system behavior
• Identify inefficiencies in pricing, pacing, and traffic selection
• Break down complex performance data into clear, actionable insights

Experimentation

• Define and calculate key metrics (including intermediate metrics)
• Analyze A/B tests and interpret results
• Ensure fair experiment conditions (budget, traffic, etc.)

Data Exploration

• Investigate data quality issues and anomalies
• Build datasets to support modeling and experimentation
• Explore new signals, features, and opportunities

Collaboration

• Work closely with Data Science, ML Engineers, and Product teams
• Translate analytical findings into business recommendations

Current Focus Areas

• Pricing & Budget Scalability — scaling budgets while maintaining performance
• User Selection Optimization — improving conversion rates (CVR) through targeting
• Exploration Efficiency — reducing wasted budget during exploration
• Incrementality Measurement — measuring true lift vs attributed performance
• Fraud Detection & Filtering — improving traffic quality

Requirements

• Bachelor’s or Master’s degree in Computer Science, Mathematics, Statistics, Economics, or similar
• ~2 years of experience in a data-related role
• Strong knowledge of statistics, A/B testing, and data analysis
• Experience working with large datasets and performance metrics
• Ability to explain complex data in a clear and structured way
• Strong problem-solving skills and proactive mindset

Nice to Have

• Experience in AdTech / marketing / auctions
• Understanding of incrementality and attribution models
• Internship or experience in high-scale data environments

What Success Looks Like

• You clearly identify where the system is underperforming
• Your analysis drives experiments and product decisions
• You build reliable metrics, dashboards, and insights that improve system performance

About the Role

This is a great opportunity for a Data Analyst who wants to work on real-time, high-scale systems, collaborate with Data Science teams, and directly influence product performance through data.

We are looking for a Freelance Software Engineer Automate SEO for a full time, long-term project.

Requred skills:
Engineering & Automation
- Strong programming skills (TypeScript/JavaScript, Python, or similar).
- Experience building APIs, automation pipelines, and backend services.
- Familiarity with web crawling, scraping, or data extraction techniques.
SEO & Web Fundamentals
- Deep understanding of technical SEO:
- Crawling and indexing
- Structured data (schema.org)
- Metadata, canonicalization
- Sitemaps and robots.txt
Experience with tools like:
- Google Search Console
- Google Analytics
- Screaming Frog SEO Spider
Web Performance
- Knowledge of Core Web Vitals and performance optimization techniques.
- Familiarity with rendering strategies (SSR, CSR, edge rendering).
Cloud & DevOps
- Experience with cloud platforms (Azure, AWS, or GCP).
- Familiarity with CI/CD, monitoring, and logging tools.
Nice to Have
- Experience building SEO auditing or recommendation engines.
- Familiarity with headless architectures or large multi-site platforms.
- Experience with data pipelines or integrating ML/AI for insights generation.

Who are we?

Fuel is on a mission to unlock billions of dollars in GDP by helping SMBs make better financial decisions every day. We manage over $500M in customer P&Ls through our FP&A platform, combining AI with hands-on CFO expertise to deliver enterprise-grade finance - without the enterprise price tag or complexity.

fuelfinance.me

www.instagram.com/fuelfinance

youtu.be/eI5VH2Ks9o4

Who are we searching for?

We’re looking for an enthusiastic FP&A Manager to cover the financial needs of our US customers. You’ll provide strategic recommendations, optimize costs, and prevent cash gaps. You’ll work closely with top management and founders of startups and will act as a finance partner to their businesses. If you’re proactive and enjoy problem-solving, we want you on our team!

What are your responsibilities?

• Prepare managerial financial reports based on raw data
• Review and correct accountants in the preparation of financial statements
• Develop financial systems from scratch with our R&D team
• Work with multiple data sources and large volumes of data
• Build unit economics systems with detailed operational analysis for various business models
• Develop forecasting systems with KPIs for all the departments
• Establish and manage the budgeting process to control and prevent cash gaps
• Lead direct communication with the founders and CFOs on the customer's side
• Analyze financial statements and business metrics in general
• Provide recommendations for optimizing costs, improving the financial situation, and compiling a financial strategy
• Manage projects: project strategy, deadlines, the priority of tasks, quality of projects, team workload, and task control
• Create financial models

What are the preferred requirements for the role?

• 5+ years of relevant experience in financial consulting in a fast-growing company with different business models
• C1 English level
• Excellent verbal and written communication skills with the ability to distill into structured frameworks and concrete action plans
• Experience in managerial roles, managing teams and projects
• Expertise in the analysis of financial indicators: knowledge of the GAAP and unit economics
• Experience in managing the company’s finances: providing recommendations, implementing decisions
• Experience in budgeting, forecasting, financial reporting, regulatory reporting, and other business processes
• Strategic thinking and the ability to independently carry out rigorous problem-solving
• Proven ability to prioritize and maintain a system for proactively managing multiple customers, projects, and requests, for creating and managing a plan, and for keeping your teams organized too
• Ability to work in a fast-paced environment
• Proactivity and high level of responsibility
• Ability to work according to the EST time zone

Will be a plus:

• Experience in the US startups.

Reporting Structure: reporting to the Head of the FP&A Team.

Recruitment Process:

• Soft skills interview with the recruiter
• Hard skills interview with the FP&A team lead
• Test Task
• Culture fit interview with the VP of Operations

Why work with us?

• Mentorship from senior finance specialists and CFOs
• Rapid skills improvements (you'll be managing the finance of 3-5 companies with different business models and different challenges)
• Growth opportunities according to our seniority grading (it comes with a compensation increase)
• Freedom to innovate and create
• Flexible schedule and time-off policy
• 18 days of paid vacation per year, paid sick leaves

About the Role:
 

You're responsible for one thing: making sure this brand grows. You sit at the top of our growth operation and you manage the people and systems that drive acquisition, conversion, and retention. If numbers are moving in the right direction, that's on you. If they're not, that's on you too.

What You'll Be Managing:
 

— Media buyers and paid acquisition performance

— Creative directors and the content coming out of the team

— Acquisition strategy across all active and new channels

— Landing page testing and conversion optimization

— Email and SMS — making sure flows, campaigns, and sequences are running and

performing

— AOV — finding every opportunity to increase it

— Retention strategy — keeping customers coming back

Who You Are:
 

— You've done this before at a DTC brand and you have real results to show for it

— You know direct response marketing — supplements or similar aggressive verticals is a

strong plus

— You manage people well and you hold the team to a standard

— You're data-driven but you move fast — you don't wait for perfect information

— You communicate clearly and you're comfortable reporting directly to the CEO

Compensation:
 

We don't care what you're currently making — we'll beat it. That's not a negotiation tactic; it's just how we operate with senior hires.

— Base Salary: Starts at five figures monthly

— Performance Bonuses: Tied directly to growth metrics, with a percentage-based

structure tied to brand performance

— Long-Term Equity Partnership: For the right person, there is a path to an equity stake

in the brand

— Our expectation is that within the first 3–6 months, your total compensation is tracking

toward six figures monthly

Why Join Us:
 

You'll be surrounded by killers — a high-performance team, world-class media buyers, and mentors who have built brands to 8 and 9 figures. This is not a corporate job. It's a seat at the table in a brand that is moving fast and paying well for people who can keep up.

To apply, tell us about a DTC brand you helped grow — what your role was, what you did, and the numbers behind it.

About the Role:
 

We're a fast-growing DTC supplement brand doing six figures daily in paid media and scaling aggressively. We are on the way to 8 figures monthly revenue by Q3 in 2026. We need a Head of Operations to own the entire backend of the business — every department, every system, every process. You report directly to the CEO and your job is to make sure the business runs smoothly so leadership can focus on growth.

This is not an assistant role. You are running the operational side of the company. If something is broken, you fix it. If someone isn't performing, you handle it. If a system doesn't exist, you build it.

What You'll Own:

Team & Department Management

— Oversee all operational departments — customer service, supply chain, logistics, HR, and any support functions

— Hold department heads and team leads accountable to clear KPIs and performance standards

— Identify underperformers and make the call — whether that's coaching, restructuring, or replacing

— Work with our recruiter to hire, onboard, and integrate new team members properly

Systems & Processes

— Audit existing systems and workflows and fix what isn't working

— Build SOPs for every department so the business doesn't depend on any one person

— Make sure information flows correctly between departments — nothing falls through the

cracks

— Implement the right tools and software to keep operations tight as we scale

Supply Chain & Logistics

— Oversee our supply chain and fulfillment operation — inventory levels, supplier relationships, 3PL coordination

— Make sure we never have a stock or fulfillment issue during a campaign push

— Build forecasting systems around inventory based on ad spend and growth projections

Customer Service

— Restructure and manage the CS operation — retention pod, refunds pod, general support

— Own CS metrics: response time, refund rate, cancellation rate, and customer satisfaction

— Make sure CS is actively saving subscriptions, not just answering tickets

Reporting to CEO

— Give the CEO a clear, honest picture of what's happening across the business at all times

— Flag problems early — don't wait until something is on fire

— Bring solutions, not just updates

Who You Are:
 

— You've run operations at a DTC or e-commerce brand before and you have real results to show for it

— You're a strong decision maker — you don't sit on problems

— You hold people accountable without creating chaos

— You build systems and processes that actually get followed

— You're organized, direct, and comfortable having hard conversations

— You don't need to be managed — you know what needs to be done and you do it

Qualifications

— +1 year in an operations leadership role, ideally at a DTC or e-commerce brand

— Experience managing multiple departments and cross-functional teams

— Familiarity with supply chain, fulfillment, and customer service operations

— Strong with tools, systems, and building SOPs from scratch

Compensation:
 

— Base Salary: $15,000/month. We don't negotiate down — we pay well because we expect a lot and we want the best

— Milestone Bonuses: We also pay bonuses per project or milestone achievement — for example, a full SOP system built out, Trustpilot rating improved by a specific target, or a major operational goal hit - These milestones bonuses if hit, can easily hit 6 figures in monthly payout within the first 3-6 months.

— Long-Term Equity Partnership: For the right person, there is a path to an equity stake in the brand. We're building something serious and we want the people running it to have real skin in the game

— We treat this role as a partner seat — when the brand scales, you scale with it

Why Join Us:
 

— Direct line to the CEO with real authority to make decisions and changes

— Fast-moving brand that needs strong ops leadership — your impact will be immediate

and visible

— Surrounded by a high-performance team, world-class media buyers, and 8-9 figure

mentors

— Real equity upside for someone who builds this right

To apply, walk us through an operation you took over, what was broken, what you did, and what it looked like after.

Position: UI/UX Designer (Web Projects)

We are looking for a talented and experienced UI/UX Designer with 4+ years of hands-on design experience and excellent English communication skills to join our team. The ideal candidate will work directly with international clients on website projects and must be confident in managing client expectations and presenting design solutions.
 

Responsibilities:
 

• Collaborate with clients and internal teams to understand project requirements and translate them into effective user experiences
• Design user-friendly, visually appealing interfaces for websites (Shopify, Webflow, WordPress)
• Conduct research, wireframing, prototyping, and final UI delivery
• Present and explain design concepts to clients in a clear and engaging manner
• Ensure a consistent design approach across various platforms and devices
• Collaborate closely with developers to ensure design accuracy during implementation

Requirements:
 

• 4+ years of proven experience in UI/UX design
• Strong portfolio showcasing website design projects (especially client-facing ones)
• Fluent English (B2+), with the ability to communicate directly with clients
• Proficiency with tools like Figma
• Experience designing for Shopify, Webflow, and WordPress platforms
• Strong understanding of user-centered design principles and responsive design

Nice to have:
 

• Experience with e-commerce or SaaS platforms
• Basic understanding of HTML/CSS
• Motion/interaction design skills
• Experience with After Effects

What We Offer:

- A work culture built on mutual success, trust, and continuous growth;

- Competitive compensation with clearly scheduled salary reviews and raises;

- A high-performing project management team and an inspiring atmosphere of camaraderie;

- The opportunity to lead a talented team of top-tier developers and designers;

- Sports compensation to help you stay active and energized;

- Paid vacation and sick leave — because your well-being matters;

- Comprehensive health insurance coverage;

- A modern, comfortable office in the center of Lviv;

- An amazing team, warm atmosphere, and engaging corporate events.

As a Carrier Support Specialist, you will join a dynamic international team and become a trusted advisor to our customers. In this role, you will support business owners in the United States, gain experience in the telecom industry, and develop your career in IT.

You will play a key role in maintaining high service quality by identifying and resolving technical issues, communicating with customers, and sharing product feedback with relevant stakeholders to improve the overall customer experience.

Our Requirements

• Fluent/Advanced English (MUST)
• Ability to work night shifts (Kyiv time). Possible schedules: 15:00 – 00:00, 16:00 – 01:00, 17:00 – 02:00, 19:00 – 04:00, 21:00 – 06:00, 23:00 – 08:00 -> You must be able to work across all shifts on a monthly rotation.
• Analytical thinker with a technical mindset and strong problem-solving abilities
• Customer-oriented approach with a strong understanding of customer needs
• Confident PC user with solid knowledge of Microsoft Windows
• Technical background or strong interest in software and hardware technologies
• Strong organizational, training, and time-management skills
• Excellent communication and active listening skills
• Understanding of conflict resolution and ability to handle challenging situations professionally
• Empathy, positive attitude, and strong self-control
• Experience working with Jira, including creating clear and structured technical tasks
• Willingness to contribute to and maintain the Confluence Knowledge Base

Nice to Have

• Business Analysis (BA) skills
• Experience with SQL

Key Responsibilities

• Support existing carriers by identifying, analyzing, and troubleshooting technical issues, and providing effective solutions with a strong technical understanding of the problem
• Respond to support inquiries via chat and email in a timely and professional manner
• Document all service requests, investigations, and resolutions clearly and accurately
• Create and maintain clear tasks in Jira with detailed technical descriptions
• Contribute to the Confluence Knowledge Base by documenting processes and solutions in a simple and understandable way
• Collaborate with internal teams to escalate and resolve complex issues
• Share product feedback and insights with relevant stakeholders to help improve product quality and customer experience

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers. 

About Us

billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking to enhance their shopping experiences both online and offline. It's essential for us to embody the core of our brand name billease, a combination of "bill" and "ease," pronounced bilis, which means speed or swiftness in Filipino.

Discover more about us here: https://billease.ph/about-us

Head of Business / System Analysis

We are seeking a seasoned Head of Business / System Analysis to lead and scale our BA/SA function within the Engineering organization. This is a senior leadership role with ownership of a team of ~10 Business and System Analysts embedded across multiple product domains.

You will serve as the critical bridge between business stakeholders, product, and engineering—ensuring complex business needs are translated into clear, actionable, and well-structured system specifications. You will also elevate the overall quality, consistency, and maturity of analysis practices across the organization

Key Responsibilities

Team Leadership & Development

• Lead, mentor, and scale a team of ~10 Business/System Analysts across multiple product squads
• Define team structure, roles, and clear career progression paths
• Conduct regular 1:1s, performance reviews, and development planning
• Hire, onboard, and retain top BA/SA talent aligned with company growth
• Foster a collaborative, accountable, and knowledge-sharing culture

Analysis Practice & Standards

• Define and enforce standards, templates, and best practices across analysis and documentation (BRDs, PRDs, functional specs, API contracts, BPMN, data models)
• Drive consistency and quality across all analytical outputs—from user stories to solution designs
• Establish a strong documentation culture across a 50+ microservices landscape
• Champion modern tools and frameworks (e.g., Figma, BPMN, OpenAPI/Swagger, ClickUp, Confluence-style wikis)

Stakeholder Management

• Act as a trusted partner to senior and C-level stakeholders on system capabilities and requirements clarity
• Facilitate discovery sessions, workshops, and design reviews across business, product, and engineering
• Translate ambiguous business goals into structured, testable, and implementable specifications

Cross-Functional Delivery

• Oversee BA/SA contributions across the full product lifecycle—from discovery to post-release evaluation
• Partner closely with Engineering Managers, Product Owners, and QA to ensure requirement clarity and minimize rework
• Review and approve requirements for complex or high-impact initiatives
• Identify risks, gaps, and ambiguities early in the delivery pipeline

Process Improvement & Governance

• Continuously improve how requirements are gathered, documented, and validated
• Establish quality gates and review checkpoints within delivery workflows
• Lead retrospectives within the BA team to improve efficiency and impact
• Track team performance metrics and provide reporting to engineering leadership

The Ideal Candidate:

Experience

• 5+ years in Business Analysis, System Analysis, or a related discipline
• 3+ years in a leadership role managing analysts or cross-functional teams
• Experience in a product-driven, high-scale tech environment (fintech, banking, or financial services preferred)
• Proven track record managing multiple concurrent initiatives across complex domains

Technical Capability

• Comfortable working with API specifications (REST, OpenAPI/Swagger)
• Proficient in BPMN for process modeling
• Strong understanding of microservices and distributed systems
• Working knowledge of SQL for data validation and analysis
• Ability to engage in technical discussions (data models, integrations, event-driven systems)
• Familiarity with feature flags, rollout strategies, and fallback design

Technology Environment

You will operate within a modern fintech stack, including:

• Backend: Python (Django, FastAPI, Flask), REST APIs, OpenAPI
• Data: PostgreSQL, SQL, data modeling
• Frontend/Mobile: React/Angular, Android (Kotlin), iOS
• Architecture: Microservices (~50 services), event-driven systems
• Infrastructure: AWS, Docker, Kubernetes, CI/CD
• Banking & Payments: Mifos, QRPH, PESONet, e-wallet integrations
• Tools: BPMN, ClickUp, Figma, GitLab, documentation platforms

We are looking for an experienced and organized Development Team Lead to manage our implementation team in Toronto. 

You will coordinate and support front-end developers responsible for UI implementation across multiple web projects. This is a hands-on leadership role requiring technical know-how and team management experience.

Responsibilities:

• Lead and manage a team of front-end developers, ensuring timely delivery of assigned projects
• Plan and assign tasks, manage team capacity and workflows
• Review code, enforce best practices, and ensure quality control
• Collaborate with design, product, and back-end teams to align implementation goals
• Mentor junior developers and facilitate continuous improvement
• Identify bottlenecks and suggest process improvements

Requirements:

• 5+ years in front-end or web development, and 1+ year in a lead/management role
• Solid understanding of HTML/CSS, pre-processors (SASS/SCSS), and basic JS
• Experience in managing implementation/templating teams
• Strong project ownership, time management, and people skills
• Fluent communication in English and experience working in cross-functional teams

Nice to Have:

• Familiarity with Agile or Kanban workflows
• Experience with Jira/Confluence, Bitbucket/Git
• Background in iGaming or regulated platforms

Keymakr

We are looking for a passionate Software Engineer to develop, innovate, and support Keylabs.AI, a data labeling platform. This role is critical to our mission and offers the opportunity to make a significant contribution to the AI ​​industry.

Qualifications

Education:
Bachelor's or Master's degree in Computer Science.
Experience

At least 5 years of full-time experience in software development.
Experience in team leadership roles would be an advantage.
Required: At least 2 years of experience in client-side web development using JavaScript, HTML, and CSS.
At least 2 years of proven experience with MongoDB and SQL databases, including writing complex SQL queries involving JOIN operations.
Hands-on experience with production systems and high-availability architectures.
Experience with automation, infrastructure as code, and GitOps.
Experience with Python-based machine learning tools such as PyTorch, Pandas, NumPy, etc.

Technical Skills:

Deep understanding of design patterns and ability to effectively apply them in various scenarios.
Knowledge of C or C++ is required.
Excellent Python proficiency with at least 3 years of hands-on experience.
Familiarity with C# and/or Java.
Excellent Node.js / JavaScript proficiency.
Deep knowledge of modern web frameworks (React, Angular, Vue, Django, Flask or similar).
Experience and knowledge of Docker and cloud platforms (AWS / GCP / Azure).

Requirements: 

Knowledge of Linux, Linux tools, network technologies and system security (main daily working platform is Linux).
Knowledge related to training and using machine learning models.
Ability to analyze and solve complex algorithmic problems.
Ability to interpret and understand complex technical specifications.

Working Schedule

• Willingness to occasionally work non-standard hours to support critical releases, incidents, or customer needs.

English Language

Advanced level of English proficiency (C1).
 

About the role:

We’re building a modern multi-tenant SaaS platform with a strict TypeScript monorepo (frontend + backend).

Looking for a Senior Full-Stack Developer to work on new features, integrations, and performance improvements.

Tech stack:

• TypeScript (strict, no JS)
• React (hooks, context, custom state)
• Node.js (Express 5)
• PostgreSQL (Neon) + Drizzle ORM
• Vite, Tailwind CSS

What you’ll do:

• Develop and improve product features
• Work across frontend and backend
• Build and maintain integrations (payments, maps, AI)
• Optimize performance and scalability

• Keep a clean and strongly-typed codebase

   

Requirements:

• 4+ years of experience with JavaScript/TypeScript
• Strong experience with React
• Solid Node.js + REST API design
• Good SQL / PostgreSQL knowledge
• Experience with modern tooling (Git, Vite, etc.)

Nice to have:

• Stripe or SaaS billing systems
• Google Maps API / geospatial data
• Experience with OpenAI or Gemini
• Mailgun / Twilio integrations
   

Product highlights:

• RBAC & subscription-based access
• Integrations: Stripe, Google Maps, AI services
• Digital signature workflows