Jobs

Reply.io is a fast-growing SaaS company helping businesses automate and scale their sales outreach.

We’re now looking for an active QA Engineer to strengthen our team and help us maintain the highest standards of quality.

We’re not just looking for a tester — we’re looking for a “game changer”, someone who understands that AI is the future. If you know how to leverage LLMs to improve product quality and can combine classical testing with innovative approaches, this is the role for you.

🎯 What you’ll do:

• Perform full-cycle testing (functional, regression, integration) of the web platform
• Create and maintain test documentation (test plans, checklists), leveraging AI tools where useful
• Apply LLMs to improve QA workflows, speed, and test coverage
• Conduct exploratory testing to uncover edge cases and hidden issues
• Collaborate closely with developers and product managers to clarify requirements
• Manage the full defect lifecycle (reporting, tracking, verification)
• Contribute to improving development processes to prevent issues early

🧩 Requirements:

• 1+ year of experience in software testing (Web/API)
• Experience working with LLMs (ChatGPT, Claude, Gemini, etc.)
• Understanding of prompt engineering for QA use cases
• Strong knowledge of testing fundamentals, SDLC, and bug tracking
• Hands-on experience with REST API testing (Postman, Swagger)
• Experience with DevTools and traffic tools (Charles, Fiddler)
• Basic knowledge of SQL and Git
• Intermediate+ English
• Strong analytical thinking and ability to identify system bottlenecks

🎁 What we offer:

• Work on a global product used by 4,000+ customers
• 100% remote work with minimal meetings and zero bureaucracy
• Coverage of professional courses, gym memberships, or therapy sessions
• A high-impact product and a forward-thinking team
• 15 paid vacation days, 🇺🇦 national holidays & ~10 days of Christmas vacation
• Sick leaves without limitations
• Access to internal training, literature, and knowledge sessions

If you’re excited about combining QA and AI and want to help build better products — we’d love to hear from you!

Our Customer:
A product-oriented company specializing in the development of high-performance networking solutions. The organization focuses on building scalable software for complex network systems, combining embedded development with advanced networking technologies.

Your tasks:

• Design and develop core software for networking hardware, including switches and routers;
• Lead development of embedded components and ensure system-level efficiency;
• Work closely with hardware teams to optimize performance and integration;
• Drive architectural decisions and improve existing codebase;
• Mentor engineers and contribute to best development practices.

Required experience and skills:

• 5+ years of experience with C programming with solid commercial background;
• Deep understanding of Linux systems, including build systems and scripting;
• Experience with embedded development and hardware interaction;
• Good understanding of networking fundamentals;
• Confident English for technical communication.

Would be a plus:

• Strong knowledge of L2/L3 protocols (ARP, STP, IGMP, VLAN, etc.);
• Experience with embedded architectures (ARM, MIPS);
• Familiarity with network operating systems (e.g., SONiC);
• Background in development of networking hardware products.

Working conditions:

• 5-day working week, 8-hour working day;
• Remote work.

We are seeking an experienced Senior QA Specialist to strengthen our quality assurance practices, with a primary focus on building automation tests with strong manual tests abilities. This role requires a quality expert who can excel at hands-on testing, contribute to strategic guidelines for manual-to-automation transitions, and advocate for early-stage feature validation through effective cross-functional collaboration.

Technical Skills
• Automation Testing Creation: Proficient in creating automation tests using Playwright (.NET)
• Test Documentation: Experience creating detailed test plans, test cases, and defect reports
• Microsoft 365 Knowledge: Understanding of M365 services (Teams, SharePoint, OneDrive, Power Platform) is highly valued
• Manual Testing Expertise: 4+ years of experience in comprehensive manual testing with strong attention to detail and systematic approach

Manual Testing Excellence
• Comprehensive Testing: Execute thorough manual testing across web applications, user interfaces, and complex business workflows
• Exploratory Testing: Conduct detailed exploratory testing to identify edge cases, usability issues, and potential system vulnerabilities
• Test Case Development: Create, maintain, and execute detailed test cases and test scenarios for new features and existing functionality
• Regression Testing: Perform systematic regression testing to ensure stability across software releases 

Communication & Collaboration
• English Proficiency: Very good written and verbal communication skills in English
• Confident Communication: Comfortable speaking up in meetings, challenging assumptions, and sharing quality concerns with all team members
• Cross-team Collaboration: Ability to work effectively with Product Manager, developers, designer, and other stakeholders

Others
• Minimum 4-5 years in software quality assurance with strong manual testing background
• Experience with SaaS products and enterprise software testing
• Background in Agile/Scrum development environments
• Demonstrated ability to work independently and manage multiple testing priorities
• Willingness to learn and extend AI skills with an interest to incorporate the AI first mindset

Work conditions

• Contract work
• 100% remote work

Our Customer:
An international engineering company delivering software solutions for next-generation networking equipment. The team works on building reliable and efficient systems for data transmission, focusing on embedded environments and network infrastructure.

Your tasks:

• Implement and enhance software components for networking devices (switches, routers);
• Work with low-level system logic and interact with hardware layers;
• Support development of embedded solutions for network equipment;
• Create and maintain build configurations and automation scripts;
• Participate in debugging, testing, and performance optimization.

Required experience and skills:

• 3+ years of commercial experience with C programming;
• Practical knowledge of Linux environment (including scripting and build tools);
• Basic understanding of networking concepts;
• Ability to work with technical documentation in English.

Would be a plus:

• Familiarity with networking protocols (L2/L3);
• Experience with embedded platforms;
• Exposure to network devices (switches, routers);
• Understanding of ARM or MIPS architectures.

Working conditions:

• 5-day working week, 8-hour working day;
• Remote work.

We are seeking a skilled, hands-on Data Engineer with demonstrated experience in Databricks, Apache Spark, Python, and real-time data streaming solutions.

• Responsibilities:

  - Implement resource composition logic provided by the Product team into scalable and efficient PySpark code.
  - Develop, optimize, and maintain PySpark applications within the Databricks environment.
  - Utilize and maintain existing CI/CD pipelines in Databricks for automated build, testing, and deployment.
  - Write and maintain unit tests to ensure high code quality and reliability.
  - Perform data validation and quality checks to ensure compliance with defined business rules
  - Support and manage production deployments, ensuring system stability and performance.
  - Troubleshoot and resolve issues across development, testing, and production environments.
  - Collaborate with Product, QA, DevOps, and healthcare domain teams to ensure accurate implementation.
  - Maintain technical documentation for code, workflows, and deployment processes.
  - Pull from and push code to GitHub repositories, following version control and branching best practices.

• Mandatory Skills Description:

  - 5+ years of experience in data engineering roles
  - Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
  - 4+ years of experience with Databricks data pipelines
  - Strong hands-on experience with PySpark and/or Apache Spark.
  - Experience working with CI/CD pipelines and DevOps best practices.
  - Proficiency with CI/CD, GitHub (pull requests, branching, code reviews).
  - Experience writing unit tests and performing data validation
  - Experience supporting production systems and deployments
  - Strong analytical and troubleshooting skills.

• Nice-to-Have Skills Description:

  - Knowledge of FHIR (Fast Healthcare Interoperability Resources) standards.
  - Experience with healthcare data integration projects.
  - Familiarity with REST APIs and FHIR server integrations.
  - Experience in Agile/Scrum development environments.

By applying for this position, you may join one of the most respected and rapidly growing institutional investors globally. Our client is a professional investment management organization that manages funds to ensure long-term sustainability. The company invests across all major asset classes, including public equity, private equity, real estate, infrastructure, and fixed-income instruments, with offices in Toronto, London, Hong Kong, New York, São Paulo, Luxembourg, and Mumbai.

The client attracts and selects high-caliber individuals from top-tier institutions worldwide. Joining the team offers the opportunity to work with diverse and inspiring colleagues and approachable leaders, engage in stimulating work within a fast-paced and intellectually challenging environment, and gain accelerated exposure and responsibility. There are also global career development opportunities and the motivation of contributing to an important social purpose grounded in strong principles. The organization maintains a deeply rooted culture centered on integrity, partnership, and high performance.

If you are passionate about performance, value a collegial and collaborative culture, and uphold the highest standards of integrity, this opportunity may be right for you.

• Responsibilities:

  The Technical Lead will oversee the technical strategy and execution of fintech projects, managing a distributed team of Python developers and ensuring seamless delivery on AWS infrastructure. This role merges technical leadership, people management, and client communication, requiring a proactive and empathetic approach to both technology and team development.
  Key Responsibilities
  • Lead and coordinate a remote development team across multiple time zones to deliver high-quality fintech software solutions.
  • Oversee project architecture, development, deployment, and performance optimization using Python and AWS.
  • Ensure robust, scalable, and secure system design aligned with fintech industry standards and compliance requirements.
  • Build and maintain strong client relationships, providing regular progress updates and strategic technical insights.
  • Conduct regular performance reviews, one-on-one check-ins, and mood monitoring to foster engagement and well-being within the team.
  • Mentor engineers, support professional growth, and encourage knowledge sharing across teams.
  • Manage project timelines, risks, and dependencies in accordance with agile principles.
  • Identify and drive improvements in development processes, collaboration practices, and product quality.
  • Collaborate with product managers and business stakeholders to align technical solutions with strategic goals.

• Mandatory Skills Description:

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
  • 8+ years of experience in software engineering with at least 2 years in a technical leadership role.
  • Proven expertise in Python development (Django, FastAPI, Flask, or equivalent).
  • Solid experience with AWS (ECS, Lambda, S3, CloudFormation, RDS or similar services).
  • Previous experience leading distributed or cross-cultural engineering teams.
  • Strong communication skills and ability to manage relationships with both internal and external stakeholders.
  • Demonstrated success delivering fintech systems (e.g., payment gateways, banking APIs, compliance tools).
  • Deep understanding of Agile/Scrum methodologies.
  • Fluent in English (written and spoken).

We’re looking for a Generative AI Designer to help our client scale high-quality visual and video content through cutting-edge AI-driven creative workflows.

 

Are you passionate about merging creativity with AI to produce stunning, high-impact visuals and videos at scale? This role is ideal for a hands-on creator who flourishes at the intersection of design, storytelling, and transformative technologies

Beetroot is a trusted partner for startups and established brands worldwide, helping them grow through impactful tech solutions and dedicated teams. We’re now partnering with an innovative client to build a creative AI-driven studio capability.

Our client is building a modern in-house creative studio focused on leveraging generative AI to transform how visual content is produced. They are pushing the boundaries of AI-powered design, combining technology and creativity to deliver scalable, high-quality assets across multiple channels.

By joining this team, you’ll play a key role in shaping how AI is used in creative production — influencing workflows, tools, and the overall visual direction of the brand.

What you'll do in this role  

• Design and deliver AI-powered visual content, including videos, website assets, campaigns, and presentations.
• Transform creative briefs into high-quality outputs using AI tools and hybrid workflows.
• Develop and refine creative concepts that strengthen brand identity and drive user engagement.
• Build and optimize AI generation workflows from concept to final output.
• Create scalable prompt frameworks and reusable templates for various creative use cases.
• Combine LLMs, image generation, and video tools into structured creative pipelines.
• Contribute to internal tools and processes that improve creative efficiency.
• Experiment with emerging AI tools and techniques to push creative boundaries.
• Evaluate new models and workflows to continuously improve output quality.
• Stay connected to the AI creator ecosystem and bring fresh ideas into the team.

We're looking for

• Strong background in visual design, motion design, video editing, animation, or creative production.
• Proven experience working with AI image, video, and generative tools.
• Solid understanding of visual storytelling and design systems.
• Experience building prompt workflows and structured AI generation processes.
• Ability to combine multiple tools and platforms into polished creative outputs.
• Strong collaboration skills and ability to incorporate feedback from multiple stakeholders.
• Comfortable working in a fast-paced, evolving environment.
• A strong portfolio showcasing AI-driven creative projects (applications without a portfolio will not be considered)

How to knock our socks off

• Experience building internal creative tools or automation workflows.
• Deep curiosity about emerging AI tools and trends.
• Experience working in growth, marketing, or brand-focused teams.
• Background in creative direction or concept development.
• Passion for experimenting and pushing creative limits with AI.
• Naming five or more dishes that include beetroot besides borshch.

✔ Not checking every box?

This job looks very exciting, but you hesitate to apply because of the confidence gap? Reach out to us anyway! Beetroot is an inclusive workplace that considers all applicants. We’re committed to openness — promoting equality and fostering an environment where different backgrounds, ideas, and experiences are not just accepted, but embraced. So let’s discover together whether we could be an excellent fit for each other.

Please send us your CV in English, and we'll be happy to discuss your application further.

As a Senior Cloud Solution Architect at Lindt & Sprüngli, your primary goal is to design and implement cutting-edge cloud solutions, leveraging Microsoft Azure as the main hyperscaler. You will play a pivotal role in driving cloud adoption, ensuring scalability, reliability, and security for our clients' mission-critical systems.

• Responsibilities:

  The Senior Cloud Solution Architect is a key member of the Infrastructure Team, responsible for leading the design, architecture, and deployment of cloud solutions, with a focus on Microsoft Azure. This role requires a strategic mindset, hands-on technical expertise, and the ability to collaborate effectively with cross-functional teams and stay abreast of emerging technologies.

• Mandatory Skills Description:

  Technical Skills:
  • Proven experience in designing and implementing complex, scalable, and secure cloud solutions on Microsoft Azure for enterprise-grade solutions (e.g. Cloud
  Adoption Framework, Well-Architected Framework, ).
  • Hands-on experience with a broad range of Microsoft Azure cloud services (IaaS, PaaS, Networking, Security, Data Services).
  • Experience with SAP solutions, containerization principles (e.g., Kubernetes, Docker), identity management, and data analytics and AI (e.g. Fabric, Databricks,
  Foundry) is a plus.
  • Proven experience designing hub-and-spoke topologies, cross-premises networking solutions in a hybrid-cloud environment (DNS, routing, VPN, ExpressRoute, Firewall).
  • Expertise in Infrastructure as Code (e.g., Terraform, ARM) and architectural principles for CI/CD.
  
  Soft Skills:
  • Strong problem-solving skills and attention to detail.
  • Strong commitment to quality, attention to detail, and continuous improvement.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve complex technical issues across various cloud components.
  • Excellent communication, presentation, and leadership skills, with the ability to articulate complex technical concepts to diverse audiences.
   

We are looking for an aspiring Lead Generation Specialist to join our dynamic team. If you are an ambitious individual aiming for professional development, we have an excellent opportunity for you to realise your potential. The field of IoT is expected to continue growing by 25% annually. If you're enthusiastic about joining this field, TEKTELIC offers an excellent environment for advancing your professional journey. 💙

Overview of the Role

You'll mainly focus on turning cold leads into active clients by using follow-up techniques, including setting up introductory calls with prospects. Being proactive, an excellent communicator, and crafting messages to our Ideal Customer Profile are key to success in this role. 

Requirements:

- 6+ months of proven experience in lead generation, sales, or a similar role, with a focus on cold outreach. 

- Knowledge of CRM systems like HubSpot, Pipedrive, etc.

- Ability to work independently and as a productive sales team member, making outbound prospecting reach outs by email, LinkedIn, and other platforms daily.

- Excellent English communication skills, both written and verbal. 

- Experience using LinkedIn and Sales Navigator or similar prospecting applications for new lead generation while maintaining follow-ups with old prospecting connections.

- Experience in crafting effective communication sequences. 

Responsibilities: 

- Nurture leads using Sales Navigator. 

- Create personalized messages and follow-ups. 

- Schedule introductory meetings with clients. 

- Conduct daily professional network research and outreach via LinkedIn, Sales Navigator, Industry Conference sites, and other resources.

- Collaborate closely with the Sales Team. 

- Record daily activities in CRM. 

We Offer:

- Competitive compensation.

- PE accounting support.

- Well-being program.

- Comprehensive benefits package, including health insurance from day one.

- Opportunity for career growth in the dynamic field of IoT.

- Collaborative and innovative work environment.

- Potential for rapid advancement to roles such as Sales Manager or Business Development Manager.

- Paid Time-off and an additional week off during Christmas Holidays.

- Engaging social events.

If you are passionate about sales, possess excellent communication skills, and are excited about contributing to the growth of the IoT industry, we invite you to apply for the Lead Generation Manager position at TEKTELIC. Join us in addressing real-life challenges through cutting-edge IoT solutions.

Our Customer:

Our client is a technology-focused company building high-performance, real-time ML inference systems. The team develops ultra-low-latency engines that process billions of requests per day, integrating ML models with business-critical decision-making pipelines. They are looking for an experienced backend engineer to own and scale production-grade ML services with strong focus on latency, reliability, and observability.

Your tasks:

• Lead the design and development of low-latency ML inference services handling massive request volumes.
• Build and scale real-time decision-making engines, integrating ML models with business logic under strict SLAs.
• Collaborate closely with data scientists to deploy ML models seamlessly and reliably in production.
• Design systems for model versioning, shadowing, and A/B testing at runtime.
• Ensure high availability, scalability, and observability of production systems.
• Continuously optimize latency, throughput, and cost-efficiency using modern tools and techniques.
• Work independently while collaborating with cross-functional teams including Algo, Infrastructure, Product, Engineering, and Business stakeholders.

Required Experience and Skills:

• B.Sc. or M.Sc. in Computer Science, Software Engineering, or related technical field.
• 5+ years of experience building high-performance backend or ML inference systems.
• Expert in Python and experience with low-latency APIs and real-time serving frameworks (e.g., FastAPI, Triton Inference Server, TorchServe, BentoML).
• Experience with scalable service architectures, message queues (Kafka, Pub/Sub), and asynchronous processing.
• Strong understanding of model deployment, online/offline feature parity, and real-time monitoring.
• Experience with cloud environments (AWS, GCP, OCI) and container orchestration (Kubernetes).
• Familiarity with in-memory and NoSQL databases (Aerospike, Redis, Bigtable) for ultra-fast data access.
• Experience with observability stacks (Prometheus, Grafana, OpenTelemetry) and alerting/diagnostics best practices.
• Strong ownership mindset and ability to deliver solutions end-to-end.
• Passion for performance, clean architecture, and impactful systems.

Would be a plus:

• Prior experience leading high-throughput, low-latency ML systems in production.
• Knowledge of real-time feature pipelines and streaming data platforms.
• Familiarity with advanced monitoring and profiling techniques for ML services.

Responsibilities
- Design, manage, and optimize OpenStack environments
- Maintain compute, networking, storage, and tenant-level infrastructure
- Support Kubernetes environments where needed
- Automate provisioning and operational workflows
- Troubleshoot infrastructure and platform issues
- Support reliability, scalability, and internal platform improvements

Requirements
- 5+ years in infrastructure, platform engineering, or cloud operations
- Strong OpenStack production experience
- Strong Linux administration
- Solid networking knowledge
- Experience with Terraform and/or Ansible
- Good troubleshooting and infrastructure operations background
- Experience supporting highly available environments

Nice to have
- Kubernetes
- GPU or specialized workloads
- Managed platform environments
- DBaaS or Trove experience

Innoware is a leading IT consulting company, Microsoft Solutions Partner, certified in cyber and information security (ISO/IEC 27001). We help businesses enhance operational efficiency and ensure data security by implementing Microsoft ERP and CRM systems, Power Platform solutions, and delivering secure cloud IT infrastructure.

For over 24 years our team has successfully completed more than 500 projects in Ukraine and across 17 other countries. Our clients include well-known companies such as Ciklum, Deloitte, Datagroup, OKKO, KERNEL, Metinvest, the American Chamber of Commerce in Ukraine (ACC), SOS Children's Villages, and many other valued partners.

Demand for Innoware’s services and Microsoft solutions continues to grow – especially in Ukraine, where many businesses are transitioning away from 1C and other russian-origin systems. To support this growth, we are expanding our project team and inviting candidates to join us as a Microsoft Dynamics 365 Business Central Consultant at Strong Junior level. This is an opportunity to get involved in ERP implementation projects and grow with mentoring and training.

Key activities:

• Participation in D365 Business Central implementation and development projects for Innoware’s Ukrainian and foreign customers in a supportive and experienced team.
• Professional development through training, mentorship, Microsoft certification, and hands-on experience in real D365 Business Central projects and business scenarios.

Key responsibilities:

• Working with clients to analyze business processes, define target solutions, and align them within the D365 Business Central framework.
• Configuring and adapting standard D365 Business Central functionality according to customer business requirements.
• Preparing and aligning project documentation together with clients.
• Estimating effort and timelines for assigned tasks.
• Preparing functional specifications for the development team and collaborating with developers during implementation.
• Executing user acceptance testing to ensure the delivered functionality meets business needs and expectations.
• Supporting customers during UAT, deployment of new functionality, and Go Live.

Qualification:

• 1+ years of experience in implementing or supporting D365 Business Central system in a Consultant or Analyst role.
• Understanding of the core standard functionality of D365 Business Central and a desire to deepen that knowledge.
• Understanding of all stages of an ERP implementation project.
• Understanding of business process fundamentals (finance and/or logistics, sales, manufacturing, etc.).
• English proficiency at Upper‑Intermediate level or higher; fluency in Ukrainian.
• Nice to have: Microsoft certification; experience configuring Power BI.

Soft skills: 

• Attention to detail and a responsible approach to tasks.
• Willingness to learn, accept feedback, and develop your skills.
• Ability to work collaboratively in a team and communicate clearly.
• Interest in delivering quality results.

We offer:

• Dynamic work and diverse tasks in a growing D365 Business Central team.
• Participation in projects for Ukrainian and international clients, with English language practice.
• Learning and mentorship from experienced colleagues, including structured onboarding, an individual development plan, mentorship, regular feedback and support.
• Conditions for continuous professional development, career growth, and advanced training, including international Microsoft certification and support in obtaining it.
• Career paths toward System Architect, Project Manager, or Team Lead, depending on your professional interests.
• Our values and corporate culture: Innoware is an environment of open, professional communication, teamwork, honest relationships, and mutual trust. We support each other in both work and life. We hold a pro-Ukrainian stance, have not worked with russian companies since 2014, and actively support the Armed Forces of Ukraine.

Working conditions:

• Full remote format with the opportunity to work and meet with colleagues at Innoware’s Kyiv office – we’ll be happy to see you whenever you choose to come.
• Everything for work-life balance: paid vacation and sick leave (we know it’s obvious, but we want you to be sure), additional days off for selected public holidays. We’re dedicated to our work, but we also take time to rest.
• Permanent full-time contract with competitive remuneration.
• A grade‑based system with regular salary reviews based on your qualifications, performance results, and professional development.

We look forward to your application and getting to know you!

Please apply with your CV in Ukrainian or English. We will carefully review your application and contact you if your experience and qualifications match the role.

Join Innoware to grow your skills and work on projects with the support of experienced colleagues!

Find out more about Innoware: https://innoware.com/about/ 

Discover more Innoware vacancies: https://innoware.com/career/ 

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

We’re currently expanding our team for one of our partners, and looking for a Customer Support Representative (German Desk, Middle level) to join our international customer care team.

If you enjoy helping customers, can dive deep into requests, and stay calm, empathetic, and professional — this role is for you!

Required experience and skills:

• 6+ months of experience as a Customer Support Representative;
• German — C1+ (both written and spoken, close to native);
• English — B2–C1;
• Excellent verbal and written communication skills;
• Strong empathy, emotional intelligence, and active listening skills;
• Ability to stay focused under pressure and handle multiple requests simultaneously;
• Attention to detail and ability to deeply analyze customer requests;
• Proficiency in MS Office, ticketing systems, and email management tools.

Your future responsibilities include:

• Resolving all inbound and outbound support requests according to internal guidelines;
• Providing customer support via e-mail, chat, and phone;
• Escalating tickets to mentors and team leaders when needed;
• Maintaining high-quality standards in every customer interaction;
• Giving feedback on processes and sharing ideas to improve customer satisfaction.

Performance expectations (first 6 months):

• Minimum 50 points per hour (PPH) per shift
  (1 e-mail = 1 point, 1 chat or call = 2 points);
• Strong focus on quality and detailed handling of customer requests.

Why EverHelp:

• Work in a dynamic international environment with interesting customer requests;
• Opportunity to collaborate with European markets and clients;
• 20 paid vacation days;
• 10 paid sick leaves (medical confirmation required);
• Wellness & Educational Bonus;
• No time tracker;
• Contract-based cooperation;
• Trial period — 3 months;
• Flexible shifts:
  • 08:00–16:30 CET (30-minute break)
  • 08:30–17:00 CET (30-minute break)

Career growth opportunities:

• Quality Control Agent;
• Customer Support Team Lead.

Recruitment process:

1. Intro call with a TA Specialist;
2. Test assignment (2 hours to complete);
3. Interview with Hiring Managers;
4. Final 30-minute interview with the client.
   
   Join EverHelp and become part of a team that turns customer service into an art!

We’re looking for a Finance Specialist to own the financial side of a specific company within our venture.
You’ll join a project at an early stage and take ownership of financial processes from the ground up – with a clear path toward a CFO role as the company scales.

What you will be doing:

• conduct payroll payment operations and settlements with partners;
• verifying the accuracy of financial accounting;
• enhance cash flow control and treasury operations, ensuring transparency and agility;
• collaborate closely with legal, banking, and external partners to align financial systems with business goals;
• forecast revenues, expenses, and cash flows to support strategic decision-making;
• optimize allocation and use of financial resources;

• implement and integrate tools to streamline reward and compensation payouts.

   

Your background:

• 1+ years of experience in finance operations, accounting, treasury, or similar roles;
• solid understanding of financial statements (P&L, Balance Sheet, Cash Flow);
• advanced Excel / Google Sheets skills (pivot tables, financial models, automation);
• analytical mindset with attention to detail and ability to work with large datasets;
• ability to work in a fast-paced, startup/scale-up environment;
• english level: B1 or higher;

• experience in IT / product companies will be a plus.

   

What we offer you:

• flexibility and freedom: choose fully remote, hybrid, or office-based work yourself;
• strong team: work alongside some of the industry’s top talent;
• unlimited growth: grow in multiple directions, get freedom to launch your own product;
• career development: take courses, attend top-notch conferences, explore digital library for nonstop growth;
• health support: get medical insurance, paid vacation and sick leaves, and access to a corporate psychologist;

• fun and culture: enjoy off site parties, team-buildings, sport events, and corporate gifts.

   

Thanks for your time.
Let`s bring things to the next level? 

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing support services for a variety of products worldwide at a dynamic pace. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've preserved all our workplaces and, most importantly, continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

We’re currently expanding our team for one of our partners, and looking for an Order Entry Manager (Junior+ level) to join our international customer care team.

If you enjoy handling customer requests via email, are detail-oriented, and can maintain focus under high-volume work — this role is for you!

Required experience and skills:

• 6+ months of experience in Customer Support;
• Fluent written German (email only, no voice) — strong grammar, natural phrasing, professional email tone;
• Critical thinking and ability to logically analyze cases;
• Strong attention to detail; ability to follow instructions precisely;
• Ability to structure written communication clearly and concisely;
• Ability to ask clarifying questions instead of making assumptions;
• Familiarity with email management tools (Dixa preferred).

Your future responsibilities:

• Process ~15,000 emails per year (~1,250/month, up to 60/day);
• Handle email orders via Dixa;
• Maintain a 24-hour response time; target Average Handling Time (AHT) 4–6 minutes (6–8 minutes allowed during onboarding);
• Ensure high-quality standards in every interaction;
• Report KPIs to the Sales team at Contorion;
• Share feedback and improvement ideas for processes.

Work schedule and conditions:

• Mon–Fri, 9:00–18:00 CET (1-hour lunch break);
• After probation: flexible start/end times if KPIs are met;
• No time tracker;
• Benefits: paid vacation and sick leaves;
• Contract-based cooperation;

Why join:

• Work in a dynamic international environment;
• Handle interesting customer requests;
• Opportunity to collaborate with European markets and clients.

Recruitment process:

1. Intro call with a TA Specialist;
2. Test assignment;
3. Interview with Hiring Manager;
4. Bar-raising.
    

Join EverHelp and become part of a team that turns customer support into an art!