Jobs

Genesis is a full-service international IT company. More than 1,500 people in five countries create products for more than 200 million unique monthly users. We are one of the largest partners of Facebook, Google, Snapchat, and Apple in Eastern Europe. Our ecosystem consists of more than 15 companies and an investment fund.

EverHelp is a company in the Genesis ecosystem. We’re a team of professionals developing outsourcing support services for a wide range of products worldwide at a dynamic pace. The project launched in 2021, and last year we achieved a yearly growth rate of +82%. Since February 2022, we have preserved all workplaces and continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp was named one of the 28 Best Places to Work by the Business Intelligence Group — a global award recognizing companies with strong cultures and outstanding workplace environments.

Our statement:

• We’re against war and unjustified aggression;
• We evacuated teammates and their families from frontline areas, helped them relocate, and provided financial support;
• We supplied the team with charging stations;
• We continue to work together for the future of Ukraine.

We are currently seeking a Technical Customer Service Agent (Middle+) to join our growing support team.
This role is part of a new long-term project, where you will cover Tier 1 technical support, working closely with international clients and internal teams. We’re looking for proactive specialists who are ready to dive deep into the product, take ownership of issues, and follow them through “until the bottom line.”

Working schedule:
Primary coverage is US daytime/(EST, GMT -5) (6:00 AM – 6:00 PM)
The schedule is flexible and will be discussed with an agent on an individual basis, 8-hour working day (+ paid break).

• 30-min. lunch break;
• Mandatory, paid weekend overtime (4+ hours) on a rotating basis;
• 24/7 support coverage through shift rotation

Your future responsibilities include:

• Assisting customers via phone, email, chat, and occasional video calls (e.g., helping with system setup);
• Developing expertise as a Subject Matter Expert in platform and network troubleshooting, providing intermediate to advanced VoIP technical support;
• Identifying, troubleshooting, and proactively resolving platform and network issues;
• Escalating complex cases to higher-tier support teams with clear, complete, and accurate documentation;
• Recreating customer environments on lab servers to replicate and resolve technical issues;
• Comparing customer configurations with best practices and recommending improvements;
• Providing clear, step-by-step instructions for system updates and configuration changes;
• Monitoring system performance and participating in regular maintenance and troubleshooting activities;
• Keeping customers informed with timely status updates on issue resolution progress;
• Working with ticketing systems and internal service desks to manage incoming requests;
• Collaborating with cross-functional teams to improve workflows, processes, and overall customer satisfaction.

Communication channels:

• Jira
• Internal Service Desk systems
• Zendesk

Needed experience & skills:

Hard/Technical skills:

• Basic networking knowledge (packet flow, troubleshooting concepts);
• Linux fundamentals;
• Entry-level MySQL knowledge;
• Basic understanding of APIs;
• English proficiency at B2–C1 level;
• 1–2 years of experience in a call center or customer support role, preferably in Telecom or IT;
• Solid understanding of VoIP fundamentals.
   

Soft skills:

• Excellent communication and interpersonal skills with a strong customer-focus;
• Strong problem-solving and analytical thinking;
• High attention to detail and ability to document issues accurately;
• Ability to multitask and prioritize in a fast-paced environment;
• Self-driven, proactive, and resourceful;
• Ability to work independently while being a strong team player;

• Willingness to follow established workflows and contribute to continuous improvement.

   

Nice to have:

• Relevant certifications (CCNA, CCNP, JNCIA, JNCIP) are a plus;
• Strong learners with high motivation are preferred over less-engaged experienced candidates.

Working with EverHelp is about:
 

• 20 vacation days and 10 paid sick leaves;
• Fully remote work format;
• B2B cooperation model;
• One-month paid training period before independently handling tickets;
• Continuous professional development and hands-on learning with evolving technologies;

• A supportive, professional team that values ownership, proactivity, and growth;
   

  Career growth opportunities—including progression to CS Team Lead roles.
  
  Submit your resume and join our team !

We run content websites across multiple GEOs that generate real traffic, rankings, and revenue. This is not a fluff role focused on vanity metrics or brand awareness. You’ll work on projects where performance matters and where good work is visible.

This role is a strong fit for someone early in their SEO career who is smart, hungry, organized, and wants to grow quickly by working on real sites in competitive markets.

What You’ll Do

• Optimize on-page SEO elements such as titles, meta descriptions, headers, internal links, images, and content structure
• Help plan, review, and improve SEO content so it has a better chance to rank
• Work with writers to make sure content is clear, well-structured, and properly optimized
• Create and manage SEO tasks in an organized way
• Support ongoing growth across multiple websites and GEOs
• Learn how SEO decisions impact rankings, traffic, and conversions

Who This Is For

We are open to junior candidates. You do not need to know everything already.

What matters most is that you:

• Are smart, motivated, and willing to put the work in
• Can follow instructions well and stay organized
• Know how to create tasks and manage your work properly
• Want to build real SEO skills quickly
• Are serious about improving and taking on more responsibility over time
•  

Nice to Have, But Not Required

• Some hands-on SEO experience
• Familiarity with tools like Ahrefs, Google Search Console, Screaming Frog, NeuronWriter, or similar
• Experience with content optimization, internal linking, or basic keyword research
• Interest in competitive niches like iGaming, betting, or gambling

What We Offer

• Salary based on experience
• Bonus tied to profit growth and SEO performance
• A real opportunity to grow fast if you perform well
• A remote team with a direct, no-BS culture where output matters
• Learning budget for tools and courses
• Full-time, fully remote role

About the Role:

We are building a strong support team for our US client — an online furniture store — and looking for a Customer Support Representative to deliver outstanding customer experience.

Requirements:

• Upper-Intermediate (B2) spoken and writing English
• 1+ year of experience in Customer Support/Customer Care
• Ability to resolve challenging situations and focus on the client's needs
• Client-oriented mindset
• Ability to handle stressful situations calmly and professionally 
• High attention to detail
• Working evening shifts (15:00–24:00 Ukrainian time)

Key Responsibilities:

• Communicating with customers via phone, chat, and email
• Managing support tickets and ensuring timely resolution
• Handling calls with customers and vendors
• Providing high-quality service and maintaining customer satisfaction
• Collaborating closely with the US Customer Care team

We offer:

• A full-time job
• Paid vacation and sick leave
• Managing your taxes and accounting
• Optional benefits package that includes Health insurance, Gym membership, English courses, compensation of certification, courses, and training
• Creative and lively team of IT specialists, adequate management, and zero unnecessary bureaucracy

We’re looking for a full-time PHP Developer (OpenCart) to join our team.

We need a specialist with 3+ years of hands-on experience with OpenCart who can work on both new projects and the ongoing development and support of existing eCommerce solutions. Experience with other CMS platforms or frameworks, including Magento, Shopify, Laravel, or Symfony, will be considered a strong advantage.

Key responsibilities:

• Developing new projects based on OpenCart
• Enhancing and supporting existing websites and modules
• Implementing new features and optimizing existing functionality
• Working with templates and ready-made modules, as well as building custom business logic
• Integrating third-party services, APIs, payment systems, and other external solutions
• Estimating tasks, participating in technical planning, and maintaining code quality
• Collaborating with developers, designers, marketers, and managers throughout project implementation

Our expectations:

• Strong knowledge of PHP
• 3+ years of practical experience with OpenCart
• Understanding of MVC and experience with OCMOD/VQMOD
• Experience creating, configuring, and customizing modules and templates
• Knowledge of HTML, CSS, JavaScript, and MySQL
• Experience with Git
• Basic understanding of Docker
• Understanding of REST API and JSON
• Responsibility, attention to detail, and the ability to work well in a team

Nice to have:

• Experience with other CMS platforms such as Magento, Shopify, etc.
• Experience with frameworks such as Laravel or Symfony
• Experience with Elasticsearch

Working conditions:

• Full-time, 5 days a week
• Long-term engagement

If this opportunity interests you, please send your resume along with links to your GitHub / portfolio (or examples of completed projects).

Summary

Backend Engineer, Node.js, Postgres. Remote role building core platform systems for an enterprise AI product. 5+ years of experience required.

About the company

Our client builds an AI platform that enables enterprises to customize and deploy AI capabilities for their specific needs. The platform team is central to this work, responsible for infrastructure, shared components, and internal tooling that the rest of engineering depends on.

The role

This is a hands-on implementation engineering position. You'll work on deploying, configuring, and integrating the platform for enterprise clients, translating their requirements into working solutions, deployed at clients' infrastructures. The role sits between product engineering and customer success: technically deep, but with awareness of real-world client needs.

You'll collaborate closely with platform engineers and business teams, occasionally joining business discussions to clarify technical requirements or explain implementation details.

What you'll work on

• Implementing and configuring platform deployments for enterprise customers
• Building integrations between the platform and client systems
• Working with internal teams to understand client requirements and translate them into technical solutions
• Contributing to implementation tooling, documentation, and repeatable deployment processes
• Troubleshooting and resolving issues during and after deployment
• Occasionally participating in client calls to gather requirements or provide technical guidance

What we're looking for

• Strong proficiency in Node.js and TypeScript
• Experience with React and frontend integration
• PostgreSQL/similar RDBMS and general data modeling knowledge
• Familiarity with cloud platforms (AWS, Azure, or GCP), multi-cloud exposure is valuable
• Clear communication skills, - comfortable explaining technical concepts to non-technical stakeholders
• Ability to work independently and manage multiple implementation workstreams
• 5+ years of software engineering experience

Useful additions / nice to haves

• Experience with AI platforms or AI/LLM integration
• Familiarity with CI/CD pipelines and infrastructure-as-code
• Vue.js experience
• Background in enterprise software implementation or professional services
• Previous work in similar roles

Summary

Senior Backend Engineer, Node.js, Postgres. Remote role building core platform systems for an enterprise AI product. 5+ years experience required.

About the company

Our client builds an AI platform that enables enterprises to customize and deploy AI capabilities for their specific needs. The platform team is central to this work, responsible for infrastructure, shared components, and internal tooling that the rest of engineering depends on. The team works closely with product and applied AI engineers, with short feedback loops and genuine technical ownership.

The role

This is a backend-focused engineering position working on core platform systems. You'll design and build the foundational services that AI-native products run on — dealing with architecture decisions, performance problems, data modeling, and system reliability.

The work is technically demanding. When something difficult or critical needs to be solved properly, this role is expected to lead that effort.

What you'll work on

• Designing and implementing backend services and system components end-to-end
• Building infrastructure that supports fast iteration without sacrificing reliability
• Investigating and resolving complex issues across performance, data, and APIs
• Collaborating with platform, AI, and product teams to deliver systems that are observable and maintainable
• Improving developer experience through better tooling, clearer standards, and thoughtful architecture

What we're looking for

• 5+ years of software engineering experience with JavaScript tech stack, with clear ownership of complex backend systems
• Strong Node.js proficiency- clean, well-structured backend code matters here
• Solid understanding of relational databases (PostgreSQL) and data modeling
• Good debugging instincts and sound engineering judgement
• Ability to learn new domains quickly and work independently

Useful additions

• Experience with distributed systems, caching layers, message queues, or multi-tenant architectures
• Background in AI/LLM integration on the backend
• Familiarity with AI development platforms or coding assistants
• Previous work on enterprise platforms or AI infrastructure
• Platform/infrastructure experience: observability, CI/CD, API design

About the role

Aureclip is an international e-commerce marketplace specializing in luxury eyewear.

We offer a curated selection of new and pre-owned designer sunglasses from globally recognized brands including Bottega Veneta, Chanel, Fendi, Gentle Monster, and Gucci.

All products are sourced through trusted suppliers and collectors and undergo independent authentication before being listed on the platform, ensuring transparency and customer protection.

We are looking for an Influencer Marketing Manager who will build and scale collaborations with bloggers and creators to increase brand awareness and drive sales.

Your mission is to turn influencer collaborations into a scalable growth channel for the brand.

Responsibilities

• Find and evaluate bloggers and creators for collaborations
• Manage influencer partnerships and negotiations
• Plan and launch influencer marketing campaigns
• Coordinate content production with creators
• Track performance of collaborations and campaigns
• Scale high-performing influencer partnerships
• Monitor trends and discover new creators on social media

Requirements

• Experience in influencer marketing or social media marketing
• Experience working with bloggers and creators
• Understanding of Instagram and TikTok ecosystems
• Strong communication and negotiation skills
• English level B2 or higher

What we offer

• Competitive salary
• Remote work format
• Paid vacation and sick leave
• Learning budget (courses, English, professional tools)
• Opportunity to work with international markets and global brands — US, EU and Asia

Working format

Remote | Full-time
Working hours: 10:00–19:00 (Ukraine time / EET)

About the role:

We are expanding our Internal IT team and looking for a hands-on, highly motivated and detail-oriented IT Support Specialist (L1/L2) who will ensure smooth operations of internal IT services, tools, and infrastructure across our global organization.
This role combines the responsibilities of ITSM, elements of ITAM, and Office and Cloud Infrastructure support.

You will work closely with business stakeholders, engineering teams, and system owners to guarantee reliability, fast response, and stakeholder satisfaction. Reports to: Director of Operations
 

Key Responsibilities

ITSM (Service Desk and Support, L1/L2)

• Act as a primary point of contact for end-users, ensuring timely and effective resolution of technical requests and issues
• Handle first-line requests (password resets, VPN issues, device troubleshooting, subscriptions/SaaS access).
• Diagnose, categorize, and route incidents, service requests, and problems 
• Resolve hardware/software issues (Windows, macOS, VPN, subscriptions).
• Support SaaS systems access and user onboarding/offboarding.
• Maintain clear communication during outages, incidents, and planned maintenance.
• Execute standard Change Management tasks (L1/L2).
• Standardize ITSM process improvement, automation, documentation, and knowledge base articles

ITAM (IT Asset Management)

• Own and manager the full lifecycle of IT assets within the organization.
• Manage and maintain accurate records for all IT assets, including software, hardware, licenses, subscriptions, and SaaS systems.
• Manage the procurement of new IT assets and register them accurately in the asset inventory system.
• Configure and deploy new hardware and software for Proxetters (OS setup, device enrollment, security policies configurations)
• Monitor and analyze asset usage and lifecycle status (asset health, warranty, capacity, etc) to optimize inventory and licensing
• Manage the safe and secure decommission and disposal of end-of-life IT assets
• Collaborate with office managers and external vendors to ensure timely procurement and distribution of assets.

Office and Infrastructure Support

• Support and monitor office network and connectivity (LAN, Wi-Fi, VPN, firewalls, access points, etc).
• Monitor networks troubleshooting and escalate complex network issues to senior engineers/vendors.
• Support office IT hardware (printers, badge/access control systems, CCTV, meeting room equipment).
• Manage backup and recovery procedures (local and cloud environments)
• Support and maintain on-premise and cloud servers used for internal purpose
• Assist engineering teams with cloud infrastructure (AWS, Azure, GCP) for project use
   

Requirements

• 3+ years of experience in IT support or IT operations
• Strong troubleshooting skills for macOS and Windows environments
• Solid networking knowledge (TCP/IP, DNS, DHCP, routine basics, Wi-Fi troubleshooting, VPN)
• Experience working with identity systems (Google Workplace, MS Entra)
• Practical experience with ITSM tools (e.x Jira Service Management or similar)
• Experience with device enrollment, OS imaging, patching, and endpoint security (MS Entra, Apple Business Management, ManageEngine, Crowstrike, CloudFlare or similar)
• Strong experience with SaaS applications, access management, roles and groups, SSO logic
• Hands-on experience with asset management and inventory systems (Jira Service Management Assets or similar)
• Hands-on experience with Jira cloud administration
• Strong customer service mindset: friendly, respectful, and solution focused
• Proactivity and problem solving skills, ability to operate independently
• High responsibility and ownership mentality (“Even If I don’t know how to resolve something, I’ll figure-out the optimal solution and solve it”)
• Experience working with a global/distributed company (at least 2+ countries)
• English level B2+
• Familiarity with ITSM and ITAM best practices.
   

Nice-to-have requirements

• Experience with automation (Bash, PowerShell, Python - basic+ level)
• Understanding of IT security best practices (MFA, conditional access, device compliance policies)
• Familiarity with CCTV systems, access control, and office IT hardware integrations
• Experience with middle ware systems (Zapier, n8n, maker or similar)
• Experience with configuring cloud infrastructure from scratch (Azure, AWS, GCP)
• Familiarity with data warehousing/BI visualization tools

— Remote (Europe only)

— Full-time

Intelvision is looking for a skilled Senior Full-stack Engineer (.NET, React/TypeScript)

The platform enables companies to scale and develop a sustainable revenue stream through partnerships. It combines an easy-to-use product, hands-on expertise, and a rich library of resources to help businesses build stronger partner ecosystems.

Responsibilities:

— Develop and maintain full-stack features using .NET (backend) and React / TypeScript (frontend) in a production environment;

— Collaborate closely with the existing team;

— Participate in technical discussions and contribute to implementation planning;

— Follow agreed architectural decisions and contribute to improving architecture;

— Write clean, maintainable, and testable code aligned with project standards;

— Own product quality through manual QA validation and peer functional testing;

— Ensure completeness, stability, and business alignment of delivered features;

— Support and improve existing functionality, including refactoring when needed;

Requirements:

— 5+ years of commercial experience with real-life production projects;

— Strong hands-on experience with .NET, React, TypeScript, SQL, Semantic UI;

— Strong communication skills;

— Ability to collaborate effectively in a team environment;

— English level: Intermediate/Upper-Intermediate;

Would be a plus:

— Experience working with Claude Code;

— Knowledge of BDD / SpecFlow;

— Experience with React Redux;

What we offer:

— Remote-first work environment;

— Supportive, performance-driven team culture;

— Paid sick leaves and vacations;

— Complete hardware package;

— Refund of personal professional growth (courses, platforms, etc);

— Personal development plan;

— Internal accountant;

— Ability to select currency for your contract.

Responsibilities:

• Drive the strategy and roadmap for debit, credit, and virtual card products.
• Launch card programs from scratch: from BIN sponsorship and Visa/Mastercard approvals to card issuance and transaction processing.
• Manage integrations with processing platforms, personalization bureaus, and settlement partners.
• Oversee the enablement of Apple Pay, Google Pay, and tokenization services.
• Ensure compliance with Visa/Mastercard standards, PCI DSS, and local regulatory requirements.
• Collaborate with engineering, operations, and compliance teams to deliver scalable solutions.
• Define product requirements and track key metrics (interchange, transaction volumes, active card usage).
• Work with payment networks and partners to optimize card economics and enhance customer experience.

What We Expect from You:

• 4+ years of experience in product management or card program management within banking or fintech.
• Proven track record of launching Visa and/or Mastercard card products.
• Strong understanding of card scheme rules, BIN sponsorship, and regulatory requirements.
• Hands-on experience with Apple Pay, Google Pay, tokenization, and card transaction flows.
• Familiarity with processing systems, card personalization, and settlement operations.
• Excellent project management and stakeholder communication skills.
• Fluency in English.

In this role, you will:

• Record daily banking transactions for management accounting purposes.
• Maintain equipment accounting, including weekly reconciliation with warehouse system data and updates in 1C.
• Process and close employee expense reports, ensuring proper collection and storage of supporting documentation.
• Manage accounts payable and receivable: record administrative and marketing expenses in 1C, issue B2B invoices, and reconcile balances with partners.
• Perform intercompany and inter-project settlements, including regular reconciliations with partners.
• Accrue and record tax-related expenses.
• Collect, organize, and maintain supporting documentation for all settlements with counterparties in 1C.

• Provide accounting support for Ukrainian individual entrepreneurs (FOP), including tax return filing, invoice preparation, and tax payments.

  
  Skills you’ll need to bring:

   

• 5+ years of accounting background.
• Confident user of 1C accounting software.
• Strong proficiency in Excel and Google Sheets.
• Background in large companies operating under the general taxation system Experience in statutory reporting and tax filings.

• Work with non-resident companies will be a plus.

   

We offer:

• Children Allowance
• Mental Health Support
• Sport Activities
• Language Courses
• Automotive Services
• Veterinary Services
• Home Office Setup Assistance
• Dental Services
• Books and Stationery
• Training Compensation

Dripify is a pioneering remote-first IT product company specializing in the development of outreach automation products. We empower businesses by enhancing the efficiency and organization of their hiring, sales, and marketing communication processes. Our innovative solutions redefine the way companies approach outreach, making interactions more effective and seamless.

Project — dripify.com
Sales automation platform designed for marketers, business owners, and sales teams that allows automating cold-emailing and lead generation on LinkedIn.

We are looking for a proactive and independent Senior Manual QA Specialist who will own test coverage for complex product areas, work closely with development and product teams, and contribute to raising the quality bar across releases. This role is for for a hands-on professional who brings strong testing expertise, takes initiative, and thrives in a collaborative, process-driven environment.

Requirements:

— 5+ years of experience in software testing and quality assurance on SaaS or B2B web products
— Hands-on experience with functional, integration, end-to-end, and UI testing
— Knowledge and hands-on experience applying test design techniques — boundary values, equivalence partitioning, decision tables, pairwise testing, etc
— Maintaining test documentation at all stages of testing, from planning to reporting
— API testing experience using Postman or SoapUI
— Strong understanding of client-server architecture of web applications, web technologies and protocols: HTTP, RESTful APIs, JSON, cookies, and sessions
— Basic SQL knowledge
— Experience working in Agile/Scrum teams
— Upper-intermediate English proficiency or higher (mandatory)
— Strong communication, collaboration, and ownership skills

Responsibilities:

— Design and execute comprehensive test cases and test scenarios ensuring thorough coverage of functional, edge case, and business logic scenarios
— Perform various types of testing including smoke, regression, functional, exploratory, integration, and UI testing
— Identify and report defects and issues in product behavior
— Own test documentation across all stages — from test planning and execution to reporting and traceability
— Identify gaps in test coverage and propose improvements to QA processes and practices

Would be a plus:

— Comfortable using AI tools to support testing workflows
— Basic Git knowledge
— Experience with automated testing
— Record of working in a product-based environment
— Computer science degree or similar educational background

Work conditions:

— 100% remote position, providing flexibility and work-life balance.
— Competitive salary reflecting your skills and expertise.
— 24 days of paid vacation per year to recharge and relax.
— 10 days of paid sick leave.
— Educational opportunities.
— Compensation budget for medical and hobby/sport expenses.
— Generous budget for birthdays and anniversaries.
— Online and offline team events.
— A collaborative and innovative work environment with passionate team members.

Hiring process:
✅Interview with Recruiter (40min) — ✅ Tech interview with QA Lead (1 hour) — ✅ Test Task — ✅ Reference check(recommendations) — ✅Offer

About the Role

As a key member of the finance team within a global e-commerce membership organization, the Payments Analyst provides expertise and analysis in the realm of payments. Responsibilities include staying current with industry trends, regulations, and best practices related to payments. Additionally, this role analyzes payment data to identify opportunities for improvement and optimization. Collaborating with cross-functional teams, the Payments Analyst develops and implements strategies to enhance payment processes, drive revenue growth, and improve the overall customer experience. The Payments Analyst actively engages in strategic discussions to analyze finance and payment needs, offering data-driven recommendations. This role is integral in shaping the organization's payment strategy.

What you'll do

Data Analysis

• Conduct in-depth payment data analysis to identify financial patterns, trends, and improvement opportunities
• Analyze payment data to identify patterns, trends, and opportunities for improvement or optimization
• Provide analysis for optimizing payment acceptance and customer billing practices, reducing fraud, and improving customer retention

Strategy Development

• Contribute to the development and implementation of payment strategies aligned with organizational goals

Risk Management

• Assess and manage risks associated with payment processes, including fraud prevention and compliance with regulations

Cross-Functional Collaboration

• Work collaboratively with cross-functional teams to develop and implement payment strategies aligned with business goals
• Provide training and support to internal teams on payment-related topics to ensure a clear understanding of payment processes and best practices

Industry Knowledge

• Stay informed about industry trends, regulations, and best practices related to payments, including emerging technologies and security measures

Payment Process Optimization

• Identify and implement opportunities to optimize payment processes, enhance customer experience, and drive revenue growth

Performance Monitoring

• Monitor and evaluate the performance of payment systems, identifying areas for optimization and efficiency improvement

Communication

• Provide subject matter expertise on payment processing, fraud prevention, compliance, and risk management
• Actively participate in strategic discussions, analyzing finance and payments needs, and making data-driven recommendations to shape the organization's payments strategy

Vendor and Partner Collaboration

• Collaborate with internal and external partners, such as payment processors and financial institutions, to ensure seamless integration and efficient payment operations

What we’re looking for

• 2–4+ years of experience in a highly analytical consumer, marketplace, fintech, or similar data-driven business
• Proven track record of delivering actionable insights using data
• Strong SQL skills for efficient extraction and analysis of data from complex datasets (must-have)
• Strong visualization skills in PowerBI (preferred), Tableau, Looker, or similar BI tools
• Experience with Python is a plus (willingness to learn is important)
• Familiarity with A/B testing and experimentation (experience with MAB is a plus)
• Detail-oriented and highly organized, with the ability to manage multiple projects and priorities
• Collaborative mindset and ability to work effectively in cross-functional teams
• Nice to have: experience in payments, acquirer/processor/payment gateway environments, or high-risk merchant space
• Nice to have: experience leveraging AI tools to structure analyses, automate workflows, or support anomaly detection