Jobs

Join ArboStar — Revolutionize Tree Care with Us!
ArboStar is the leading all-in-one business management platform crafted by arborists, for arborists. Since 2013, we’ve been empowering tree care companies to streamline operations, reduce costs, and boost profits. Our innovative, cloud-based software integrates everything from CRM and scheduling to GPS tracking and business analytics, ensuring seamless workflow and exceptional customer satisfaction.
At ArboStar, we pride ourselves on fostering a dynamic and supportive work environment. We value creativity, collaboration, and dedication to excellence. Join our team and help us transform the tree care industry with cutting-edge technology and outstanding service.

Why ArboStar? At ArboStar, we foster a dynamic and supportive work environment where creativity, collaboration, and dedication to excellence are valued. Join our team and help revolutionize the tree care industry with innovative technology and outstanding service.

Responsibilities:

• Development and support of mobile applications (iOS and Android);
• Work closely with development, management, and leadership to promote timely and quality product delivery;
• Actively participate in technical discussions and strategies using your expertise;
• Contribute to department-wide initiatives that promote technical excellence, innovation, inclusion and diversity;
• Keep track of new technologies and make recommendations to the team.
   

Requirements:

• 4+ years of commercial experience with Angular, with the most recent project built using Angular v20 or newer.
• Strong hands-on experience with Capacitor for cross-platform mobile application development.
• At least 1 year of commercial experience in mobile development, using one of the following technologies:
  • Capacitor
  • Swift
  • Kotlin
  • React Native (must include real production experience in mobile development).
• Experience developing Capacitor plugins or implementing native mobile integrations.
• At least 1 year of experience integrating AI into mobile applications, working with modern AI models such as GPT, Gemini, Claude, or similar technologies.
• Experience with AR/VR technologies (e.g., ARCore, ARKit, Unity AR Foundation) will be considered a strong advantage, but is not required.

Compensation & Benefits

• Work schedule: 9:00 AM – 5:00 PM (EST);
• 10 paid vacation leaves per year;
• A paid day off on your birthday or special day;
• Only remote work;
• Opportunity to work in the green industry, helping to make our planet greener;
• Supportive, remote-first culture focused on growth and impact.

⚡️ We are a dynamic and growing affiliate marketing network that specializes in connecting advertisers with targeted audiences to generate high-quality leads.⚡️

We are looking for an experienced Billing and Payment Collection Manager to lead our billing operations and ensure accurate, timely payments from affiliates and advertisers.

Responsibilities:

• Lead and manage the billing and collection process, ensuring accurate billing calculations and on-time payments from affiliates and advertisers;
• Coordinate with advertiser managers and finance teams to capture all costs and revenues accurately;
• Develop and implement efficient billing procedures;
• Oversee the maintenance and updating of billing records in Google Sheets;
• Handle escalated billing inquiries from affiliates and advertisers;
• Prepare ad-hoc reports, financial analyses, and provide insights to senior management;
• Support other finance-related projects and contribute to overall departmental objetives.

Qualifications:

• Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience);
• Proven experience in a billing, finance, or accounting management role.
• Proficiency in Google Sheets;
• Excellent organizational skills;
• Strong attention to detail and problem-solving skills;
• B2 English level;
• A proactive approach to process improvement and team management.

Job Type & Location:

• This is a full-time position;
• Sunday-Thursday working schedule;
• The role offers the flexibility to work remotely.

Trinetix is looking for a skilled AI Engineer. 

Join our team at Trinetix and collaborate on a project with a global telecommunications leader operating one of the world’s most reliable Internet backbones across more than 100 countries. In this role, you will contribute to large-scale AI initiatives focused on improving network operations through intelligent automation, predictive insights, and AI-driven workflows. 

You will work on GenAI applications, AIOps intelligence, and RAG-based systems, helping to transform how complex telecom infrastructure is monitored, analyzed, and operated. The role combines engineering, data, and product thinking to deliver AI solutions with measurable business impact. 

Join us and grow your career in a dynamic international environment while helping shape the future of AI-driven network operations. 

What You’ll Do:

• Design and implement AI/ML pipelines, including LLM-based applications, GenAI frameworks, and vector retrieval systems. 
• Build production-grade AI integrations in Python, ensuring scalability and reliability. 
• Apply enterprise AI patterns such as RAG, observability, agent workflows, and model evaluation. 
• Architect secure, scalable integrations between cloud platforms and enterprise systems. 
• Develop data pipelines, event streams, and observability frameworks to support AI at scale. 
• Collaborate with Data Scientists on feature engineering, model evaluation, and experiment design. 
• Contribute to AI-driven telecom solutions by learning and applying concepts in IP routing, EVPN/L3VPN, telemetry, and optical networking. 
• Translate technical capabilities into measurable business impact through KPIs, ROI analysis, and product-focused thinking. 

About You:

• 5+ years of experience in data, analytics, machine learning, or AI-driven environments. 
• Strong hands-on expertise with LLMs, GenAI frameworks, ML/analytics pipelines, and vector databases. 
• Proficiency in Python and experience delivering production-grade AI solutions. 
• Solid understanding of enterprise AI patterns (RAG, observability, agent workflows, model evaluation). 
• Knowledge of data pipelines, event-driven architectures, and system-to-system integration. 
• Familiarity with data science practices: feature engineering, statistical modeling, experiment design, and hypothesis-driven analysis. 
• Ability to work with structured and unstructured data, conduct exploratory analysis, and guide AI solution design. 
• Experience collaborating across engineering, architecture, IT, and operations teams. 
• Strong communication skills to simplify AI concepts for non-experts. 
• Curiosity and adaptability to learn emerging AI tools and telecom domain concepts. 

Must-haves:

• AI/ML Engineering: LLMs, GenAI frameworks, vector retrieval systems, ML lifecycle practices. 
• Programming: Python (production-grade AI integrations). 
• Architecture & Integration: Cloud-native integrations, event streams, observability, secure connectivity patterns. 
• Data Science Collaboration: Feature engineering, model evaluation, experiment design. 
• Telecom Learning Ability: Motivation to learn IP routing, EVPN/L3VPN, telemetry, optical networking. 
• Product Thinking: KPI design, ROI measurement, business impact translation. 

Ideally, You Also Have:

• Experience with RAG-based systems and advanced observability frameworks. 
• Familiarity with MLOps practices (model monitoring, validation, lifecycle management). 
• Knowledge of agent workflows and orchestration patterns in enterprise AI. 
• Exposure to telecom-specific AI use cases (network telemetry, predictive maintenance, intelligent automation). 
• Сloud-native AI platforms and scalable data infrastructure. 

What we offer:

• Continuous learning and career growth opportunities 
• Professional training and English/Spanish language classes   
• Comprehensive medical insurance 
• Mental health support 
• Specialized benefits program with compensation for fitness activities, hobbies, pet care, and more 
• Flexible working hours 
• Inclusive and supportive culture 

We are looking for an experienced Quality Control (QC) Team Lead to manage and elevate the performance of our QC department. This role is crucial for ensuring the accuracy, fairness, and consistency of all evaluation and calibration processes across the Support organization.

The ideal candidate is a strong leader with excellent analytical skills, a deep understanding of quality assurance principles, and the ability to mentor and develop a high-performing team.

HOW YOU WILL MAKE AN IMPACT

1. Team Management & Development

• Lead the daily operations of the QC team, ensuring balanced workload distribution across QC Managers and Specialists.
• Support team members in reaching individual and departmental goals.
• Conduct regular 1:1 meetings, provide feedback, and perform performance evaluations.

2. Quality Assurance Coordination

• Oversee QC sample coverage across all Support teams.
• Ensure monthly KPIs are achieved (e.g., 10% coverage of total Support volume).
• Track the number of evaluated chats and maintain data accuracy in QC reports.

3. Calibration & Consistency

• Conduct regular calibration sessions to ensure alignment between team members.
• Review QC Managers’ scoring to maintain consistency and minimize evaluation deviations.

4. Training & Knowledge Base Development

• Plan and deliver training for QC Managers and Support Team Leads to improve QC and coaching skills.
• Collaborate with the L&D department to identify knowledge gaps, recurring issues, and training priorities.

5. Dispute Resolution Oversight

• Supervise and review evaluation-related disputes between agents and QC Managers.
• Ensure fair, transparent, and consistent resolution processes.
• Report dispute trends and accuracy insights to the Head of CS.

6. Reporting & Analytics

• Prepare weekly and monthly QC performance reports, including coverage, consistency, and key trends.
• Analyze recurring mistakes and recommend process improvements.

7. Process & Documentation Management

• Create and update QC guidelines, evaluation rubrics, calibration standards, and internal documentation.
• Work closely with the Head of CS and Supervisors on workflow and process optimization.

8. Tool Integration & Automation

• Research, test, and implement AI-driven and automation tools to boost QC speed, accuracy, and efficiency.
• Ensure smooth tool adoption and provide training for the QC team.
• Monitor tool performance and gather feedback for continuous improvement.

9. Cross-Department Collaboration

• Serve as the primary communication link between QC, Support Team Leads, and L&D.
• Share QC insights to support coaching quality, process enhancement, and agent development.

10. Onboarding Support (Optional)

• Assist in onboarding new QC team members and ensure they fully understand QC standards and workflows.

11. Performance Review & KPI Tracking

• Monitor individual and team QC KPIs (coverage, consistency, training completion, calibration).
• Present results to management on a quarterly basis and propose improvement plans.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• 2+ years of experience in Quality Control, Customer Support QA, or a similar role.
• Proven leadership experience (Team Lead, Senior QC, or similar).
• Strong analytical skills and attention to detail.
• Excellent communication and feedback-giving abilities.
• Experience with QA tools, scorecards, calibration processes, and reporting.
• Ability to manage multiple priorities in a fast-paced environment.

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a network-driven Partnerships Manager to accelerate top-tier affiliate deals in iGaming.

This is a relationship-first role: you will open doors, build trust fast, and secure high-value partnership agreements with affiliates/publishers.

HOW YOU WILL MAKE AN IMPACT

• Build and leverage your industry network to connect with top-tier affiliate partners.
• Drive partnership negotiations and secure launches, placements and commercial agreements.
• Represent the company at global iGaming events and maintain an active presence in the affiliate community.
• Keep relationships warm through consistent follow-ups and regular partner touchpoints.
• Coordinate with the internal affiliate team for execution, tracking and ongoing partner growth.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

• Strong existing network in iGaming affiliates / publishers / media buying communities.
• Excellent communication skills, confidence and ability to build rapport quickly.
• Highly proactive personality: you follow up, push conversations forward, and get things done.
• Comfortable with travel and event networking.
• English fluency (additional languages are a plus).

HOW WE WILL KEEP YOU SMILING

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

We are looking for a CRM Manager to join our team and help build effective user communication strategies that drive engagement, retention, and revenue. The ideal candidate has experience in CRM marketing within the iGaming industry and understands how to manage the full user lifecycle through automated and triggered campaigns.

You will work with CRM platforms, build segmentation strategies, run A/B tests, and optimize communication flows to improve user activation and monetization.

HOW YOU WILL MAKE AN IMPACT:

• Develop, implement, and optimize CRM communication strategies to improve user engagement, activation, retention, and revenue.
• Build and manage automated CRM flows, including welcome, activation, reactivation, and anti-churn campaigns.
• Create and launch email campaigns using drag-and-drop editors within the CRM platform (e.g., Customer.io or similar tools).
• Set up and manage trigger-based campaigns based on user behavior and lifecycle events.
• Build and maintain user segments based on behavioral data, deposit activity, and gaming activity.
• Analyze the performance of CRM campaigns using key metrics such as Delivery Rate, Open Rate, CTR, Conversion Rate, Deposits, and Revenue.
• Conduct A/B tests for different campaign elements, including bonus mechanics, messaging content, communication timing, and channels.
• Interpret test results and implement insights to continuously improve campaign performance.
• Collaborate with product, marketing, and analytics teams to align CRM activities with overall business goals.
• Monitor and optimize user lifecycle funnels (Registration → FTD → 2nd Deposit → 3rd Deposit).
• Work with early-stage users to drive faster activation and monetization.
• Identify early churn signals and develop targeted campaigns to re-engage users.
• Support multi-channel communication strategies, including email, push notifications, SMS, in-app messages, and pop-ups (if applicable).
• Ensure best practices in email deliverability and CRM communication quality.
• WHAT WILL HELP YOU SUCCEED IN THE ROLE:
• Strong understanding of CRM marketing and user lifecycle management (welcome, activation, retention, reactivation)
• Hands-on experience with CRM platforms such as Customer.io, Braze, Iterable, or similar
• Experience building automated and trigger-based CRM campaigns
• Ability to create and manage email campaigns using drag-and-drop editors
• User segmentation based on behavior, deposit activity, and product usage
• Strong analytical skills and experience working with CRM metrics (Delivery Rate, Open Rate, CTR, Conversion, Deposits, Revenue)
• Experience conducting A/B testing (content, bonuses, timing, communication channels)
• Data-driven approach to campaign optimization and retention strategies
• Understanding of user funnels and monetization (Registration → FTD → 2nd Deposit → 3rd Deposit)
• Experience working with multi-channel communication (email, push notifications, SMS, in-app messages, pop-ups)
• Experience in iGaming / Betting / Gambling industry will be a strong advantage
• Experience with Stripo or similar email builders
• Basic understanding of HTML email structure and email deliverability (SPF, DKIM, domains)
• Experience working with analytics or BI tools
• Understanding of paid traffic (Facebook Ads) and early user activation strategies

WHY YOU’LL LOVE IT HERE:

• Flexible working hours and a remote work setup, so you can plan work around your life and not your life around work!
• Unlimited vacation days and paid sick leave—because your rest matters.
• A competitive compensation that truly reflects your skills and expertise.
• Employee referral bonus and gifts to celebrate your special occasions.
• 50% financial support for learning expenses to supercharge your professional growth!
• A positive atmosphere where you always feel respected and truly belong.
• Inspirational team-building activities that turn colleagues into best friends.
• Wellness benefits: We’ll support your sports passions, from yoga classes to gym memberships.
• Co-working space reimbursement to save your nerves from always working from home :)

Part-time | Remote | Long-term

OnePlusOne Solutions is looking for an experienced Lead Generation Specialist focused on game projects (iGaming, mini-games, branded games).

This is a highly specialized role — we’re looking for someone who already knows where and how to find clients in the game development space, not a generalist.
 

What you’ll do:

• Source and attract clients for:
  • iGaming and casino mini-games
  • Telegram mini-games
  • branded and promotional games
• Use your own proven channels, platforms, and sources to generate leads
• Identify and qualify potential clients (needs, budget, scope)
• Initiate and manage first-touch communication with leads
• Bring relevant, high-quality opportunities, not just volume
• Maintain a structured pipeline and basic reporting
• Collaborate with the team to align on positioning and priorities
   

What we’re looking for:

• Proven experience in lead generation specifically for game-related projects
• Clear understanding of where game clients come from
• Existing working channels / sources for lead generation (must-have)
• Experience with outreach, negotiation, and early-stage communication
• Ability to work independently and deliver results
• Strong English (B2+/C1)
• Structured and result-driven mindset
   

Important:

• This is not a beginner role — we’re looking for a strong mid+ / senior specialist
• We expect you to bring working approaches and sources, not build from scratch
• Focus is on real opportunities and deals, not just activity
   

Format:

• Remote
• Part-time
• Hourly or result-based (discussed individually)
• Long-term collaboration

Flyer One Ventures — is a seed-stage venture capital firm which invests in European startups. We’ve already invested in 87 startups and deployed nearly $43M within six years. 

We focus on software-first products that use the power of tech to boost productivity. We primarily invest at seed. Occasionally, we do pre-seed, focusing on second-time founders. Our average check is $500k, but we can go as low as $200k and as high as $2M with follow-ons. We are a fund of entrepreneurs who know how hard it is to build a company. Our team helps founders with growth, recruiting, PR, business development, and investment relations.

Currently, we are looking for an experienced Talent Sourcer, who will work closely with our portfolio companies to hire the best talents for their team.

What you will do:

• you'll be responsible for sourcing talents to our portfolio companies;
• searching for non-tech and tech roles;
• build diverse talent pipelines through LinkedIn and other recruiting platforms;
• leverage the CRM/talent pools to engage with passive talent and convert them into candidates;
• prepare analytics for weekly status meetings with the hiring manager.
   

About you:

• you have 6 months of experience in sourcing;
• practical knowledge of active sourcing tools and techniques, experience finding candidates directly using a variety of different sources;
• understanding of different types of companies, and how they operate;
• experience in recruiting non-tech positions (Marketing, Sales, Customer Success, etc) will be a plus;
• excellent communication skills in English - at least upper-intermediate.
   

What we offer:

• opportunities for growth both horizontally and vertically, as well as unlimited resources for development;
• ability to work with the most dynamic products in the international IT - market;
• remote or comfortable office 5 minutes from Taras Shevchenko metro station with terrace, lounge areas, kitchen, and PlayStation;
• breakfasts, lunches, unlimited fruits, snacks, smoothies, and yogurts in the office;
• corporate doctor and health insurance;
• free training in running, football, basketball, volleyball, and yoga;
• compensation for additional training at external pieces of training and seminars and Business and Management School for employees.

Join us!

Product: Entie — Relationship Copilot
Website: https://entie.app

Location: Remote 

Type: Unpaid Internship (Part-Time)(3-month trial with performance-based hire)
 

About the Project

At Entie, we are building an AI-powered Relationship Copilot. We don’t just build apps; we help people navigate the most complex part of their lives - relationships. This requires a level of precision that most "standard" apps don't need. We are looking for a QA intern who is ready to take full ownership of quality from day one.
 

Who We Are Looking For

We don’t care about your certificates or how many hours of YouTube tutorials you’ve watched. We care about your brain. We need someone who can break things, find patterns in chaos, and communicate clearly.
 

This is for you if:

• You are a "natural" bug hunter. You notice typos, broken layouts, and logical flaws everywhere you go.
• You understand that QA is not just "clicking buttons," but protecting the user experience.
• You are ready to work in a high-speed startup environment where things change daily.
• You want real experience on a production-ready AI product, not a "todo list" homework project.
   

Requirements (Non-negotiable):

• English: Upper-Intermediate (B2) or higher. You must be able to write clear, professional bug reports and documentation in English.
• Strong Foundation: You know the difference between Severity and Priority, you understand BVA and Equivalence Partitioning, and you know how to use Chrome DevTools.
• Attention to Detail.
• Self-Starter: We will mentor you, but we won't babysit you. You must be able to Google the "how-to" and come to us with solutions, not just problems.
   

What You’ll Do:

• Perform functional, regression, and UI/UX testing for the Entie app.
• Create and maintain clear, concise bug reports and test cases.
• Collaborate directly with the development team to ensure fixes are implemented correctly.
• Participate in product discussions to improve logic and user flow.
   

The Deal:

• Duration: 3 months.
• Compensation: This is an unpaid internship.
• The Reward: If you prove your worth, show growth, and become indispensable to the team, we will offer you a paid position at the end of the 3-month period.
• References: We provide high-quality professional references for those who complete the internship.
   

How to Apply:

To apply, you must complete our Assessment Form here: https://forms.gle/CRTpL3gLCRH1YHxQA
 

Applications without a completed form will be ignored.

About Us

We are a fast-growing international iGaming company with over 3 years of success and a team of 1,000+ professionals. We operate 8 large-scale projects trusted by thousands of players worldwide and focus on building data-driven, scalable products.
 

We value expertise, ownership, and continuous growth, creating an environment where professionals can make a real impact on the future of the entertainment industry.
 

About the Role

We are looking for a Middle Project Manager who can ensure predictable delivery, strong roadmap execution, and effective cross-team coordination.
 

This is not a task-tracking position. We are looking for a delivery-driven manager who takes ownership of outcomes, timelines, risks, and execution quality.
 

Key Responsibilities

• Ensure stable and predictable roadmap execution
• Decompose product initiatives into structured tasks with clear timelines and ownership
• Manage priorities, risks, and cross-team dependencies
• Remove blockers and ensure commitments are delivered on time
• Build and maintain transparent reporting and performance metrics
• Oversee implementation of engineering standards including automated testing, CI/CD, and monitoring systems
• Participate in UAT and feature acceptance before release
• Coordinate collaboration between engineering, product, design, and other departments
• Run Agile ceremonies and continuously improve delivery processes
 

Probation Period Goals (2–3 months)

• Implement a structured incident management process
• Establish transparent release planning and tracking
• Improve delivery predictability and reduce operational risks
 

Requirements

• 2+ years of experience as a Project Manager in a product company
• Experience managing cross-functional teams
• Strong understanding of SDLC, Agile methodologies, and CI/CD principles
• Practical experience with Jira and Confluence
• Ability to manage risks, priorities, and multiple workstreams simultaneously
• Basic technical understanding of API integrations, frontend vs backend architecture, and QA processes
• Experience working with distributed teams
• English level B2 or higher
 

Will Be a Plus

• Experience in iGaming or FinTech
• Experience building processes from scratch
• Experience working with delivery metrics and performance analytics
 

What We Offer

• Full-time remote work (Mon–Fri, 10:00–19:00 UTC+2)
• Competitive salary
• Paid vacation and sick leave
• Birthday gifts and corporate activities
• Professional growth and onboarding support
• Regular internal events and team-building activities
• Corporate psychologist support
• Friendly and growth-oriented work environment
 

We are looking for a strong Middle PM who takes ownership, drives execution, and wants to influence product delivery at scale.

About Us

We are a fast-growing international iGaming company with over 3 years of success and a team of 1,000+ professionals. We operate 8 large-scale projects trusted by thousands of players worldwide and focus on building data-driven, scalable products.
 

About the Role

We are looking for a strategic and performance-driven Head of PSP who will take full ownership of our payment infrastructure and provider network.
 

This role combines leadership, negotiation, analytics, and operational control. You will be responsible for building and optimizing the payment ecosystem, improving conversion, and ensuring stable and scalable payment flows across key markets.
 

Key Responsibilities

• Search, negotiate, and integrate new PSP providers (CIS focus)
• Build and scale payment processing infrastructure from scratch
• Set up and manage cascading and transaction routing
• Control and optimize payment conversion rates
• Monitor PSP performance and improve efficiency metrics
• Resolve operational and technical issues with providers
• Conduct competitor analysis and benchmark payment solutions
• Participate in industry conferences
• Manage and develop the PSP team
 

Requirements

• 2+ years of managerial experience in iGaming, Gambling, Forex, Crypto, or FinTech
• Strong understanding of the PSP industry and effective sourcing channels
• Experience setting up payment processing infrastructure from scratch
• Solid understanding of payment gateways and processing systems
• Experience managing cascading and payment routing
• Deep understanding of payment conversion principles and performance metrics
• Strong negotiation skills and ability to build long-term partnerships
• Willingness to attend industry conferences
 

Will Be a Plus

• Experience in fraud monitoring and chargeback handling
• Experience managing P2P payment systems
• Experience configuring cascading and transaction routing in a Payment Hub
 

What We Offer

• Full-time remote work (Mon–Fri, 10:00–19:00 UTC+2)
• Competitive salary
• Paid vacation and sick leave
• Birthday gifts and corporate activities
• Professional growth and onboarding support
• Regular internal events and team-building activities
• Corporate psychologist support
• Friendly and growth-oriented work environment
 

We are looking for a strong Head of PSP who takes ownership of payment performance, builds strategic provider partnerships, and drives measurable impact on business growth.

We are looking for a proactive Team Lead to build, manage, and optimize our Support & Supply teams, ensuring high-quality customer experience and efficient operations. You will take ownership of daily team performance, workflows, Intercom processes, and motivation systems, conduct 1:1s and TIER meetings, monitor metrics and QA scores, resolve escalations, and identify opportunities for process improvements.

The role requires strong data-driven and structured thinking, excellent communication, adaptability, and a coaching mindset, as well as hands-on experience managing support teams (B2С experience preferred), working with Intercom or other customer service platforms, and using Google Sheets for reporting and analysis.

What you’ll do:

• Build and grow the newly hired Support and Supply team.
• Manage daily operations of Supporter and Supply teams.
• Monitor team performance and QA scores; ensure high service quality.
• Conduct regular 1:1s, feedback, and coaching sessions with team members.
• Develop and maintain workflows, SOPs, and compliance standards.
• Resolve escalated user issues when necessary.
• Identify process gaps and propose improvements to enhance efficiency and customer experience.
• Allocate resources effectively and balance workload across the team.
• Provide regular reports on team metrics and performance trends to management.

What we expected from you:

• Experience leading a Customer Support / Customer Care team 2+ years, working B2C, and ability to step in and support the team in complex cases when needed.
• English proficiency at B2 level or higher.
• Data-driven mindset — you rely on numbers, facts, and analysis to make decisions and focus on finding effective solutions rather than excuses.
• Strong people management skills — you can balance business needs with team well-being, give constructive (even difficult) feedback, listen actively, and motivate others.
• Strong planning and prioritization skills — you can estimate required resources, organize work effectively, and delegate tasks.
• Proactive and improvement-oriented — you are comfortable challenging the status quo, following industry trends, and proposing ideas (e.g., improving bonus systems, highlighting trends and patterns to Product Team).
• Experience with Intercom or other customer service platforms for managing customer communication and support workflows.
• Proficiency in Google Sheets, including building formulas, creating charts, and working with structured datasets.

Your journey with us:

• Step 1: Pre-screen.
• Step 2: Interview.
• Step 3: Test task.
• Step 4: Reference check.
• Step 5: Job Offer!

What we offer:

• 28 business days of paid off.
• Flexible hours and the possibility to work remotely.
• Medical insurance and mental health care.
• Compensation for courses, trainings.
• English classes and speaking clubs.
• Internal library, educational events.
• Outstanding corporate parties, teambuildings.

Yarandin Inc. is a service IT company with Ukrainian roots, working with international clients. We build web products, SaaS solutions, AI tools, and business automation systems.

We are looking for a strong B2B marketer who can take ownership of marketing as a system, not just run isolated activities.

We need someone who thinks in terms of:

• ICP
• positioning
• channels
• pipeline
• SQLs / deals
• marketing economics

What you will do

• Build and continuously improve the marketing strategy for a B2B service IT company
• Work with founders to define and prioritize ICPs / market segments
• Identify and focus on the channels that can actually generate qualified demand
• Strengthen the connection between marketing + leadgen + outbound + sales
• Build a structured system of:
  • hypotheses
  • experiments
  • analytics
  • reporting
• Shape requirements for:
  • case studies
  • landing pages
  • messaging
  • content
• Work not only on “presence” but on pipeline and demand generation
• Set goals, KPIs, and budgets and drive execution
• Improve lead quality and influence revenue, not just marketing activity

What matters to us

• Experience in B2B marketing / growth / demand generation
• Experience with service IT / custom software / software development / AI services
• Understanding of how service businesses with longer sales cycles actually sell
• Ability to think through:
  • positioning
  • segmentation
  • unit economics
  • conversion logic
• Ability to bring not only execution, but also ideas, ownership, and point of view
• Ability to build structure independently, without waiting for step-by-step instructions

This role is NOT for someone who

• is strong only in content / SMM / design, but weak in strategy
• expects founders to build the marketing logic for them
• confuses activity with results
• does not understand the difference between product marketing and service marketing

Big plus

• experience with:
  • LinkedIn outbound
  • email outbound
  • ICP research
  • directory / marketplace channels
  • B2B SaaS or custom software services
• experience managing SDR / leadgen / contractors
• ability to work with case studies, landing pages, and sales enablement materials

What you get

• Direct impact on company marketing and sales
• A chance to build a real system, not just “do content”
• Direct access to founders and fast decision-making
• A team that is open to experiments, clear thinking, and fast iteration
• Space for ownership and professional growth

In your application, please include:

1. Which B2B service or IT companies you have worked with
2. What marketing system or channel you actually built
3. What results it delivered
4. How you usually approach ICP and channel selection

Job Description

Primary Backend Skills:

• Framework: Deep expertise in the .NET 8 Framework, specifically for building Web APIs.
• API Development: Solid experience creating and managing endpoints using GraphQL for .NET.
• Data Access: Proficiency with Entity Framework for ORM.
• Testing: Skills in writing unit tests for backend services using XUnit.
• API Documentation: Experience using Swashbuckle to generate and maintain Swagger documentation.

Cloud & DevOps Experience:

• Platform: In-depth knowledge of the Azure platform is required.
• Containerization: Experience with Docker for creating and managing containerized applications. 
• Hands-on experience deploying microservices to Azure Container Apps.
• Understanding of hosting frontend applications on Azure Static Web App.
• Experience managing and interacting with Azure SQL Database.
• Experience with NoSQL databases, specifically Cosmos DB.
• Core Azure Services: Managing customer identity with Azure AD B2C, Using Application Insights for service monitoring, Experience with Azure API Management.

Preferred, Not Required Skills

• Familiarity with our modern frontend stack is a strong plus. This includes: Core Technologies: React, Typescript, and Material UI. State Management & Data: Redux toolkit and Apollo Client for GraphQL.
• Tooling: Experience with Vite as a build tool, Vitest for testing, and Zod for schema validation.
• Navigation: Understanding of React Router.
• Version Control: Proficiency with Git and GitHub.
• Collaboration: Experience working with Jira and Confluence.
• API Testing: Hands-on experience with Postman, particularly within a team workspace.
• Development Environment: Experience with development tools like Eslint, Prettify (Prettier), and Husky is beneficial. While the choice of IDE is flexible, experience with
• Visual Studio Code is preferred.

Job Responsibilities

Working in Scrum team and perform function of senior software developer doing software modules architecture, design, development, unit and integration testing and deployment.

Department/Project Description

Developting a cloud-based platform designed for managing latest generation of IoT devices.

The core part of the system provides a centralized location for remotely monitoring, upgrading, and configuring devices. It also offers an application marketplace, allowing users to deploy and customize applications for their devices.

At the moment it is extensively extending with services that deal with telemetry provided by the connected devices and services. These services are designed in two forms. First is the predefined set of data connectors and visualisation widgets, and the second is a framework that let customers to design own connectors and widgets.

Skill Category

.NET

Keyskills - Must Have

• .NET
• Azure
• GraphQL
• Entity Framework
• xUnit
• MS SQL Server