Jobs

We are a fast-growing Swiss e-commerce company specializing in premium watch straps. We’re looking for a detail-oriented and empathetic Customer Support Specialist to join our team and handle all customer communication via email.

Your role will be to:

• Respond to customer inquiries, order issues, and product questions
• Provide clear, professional, and friendly email support
• Follow internal guidelines and resolve issues efficiently

• Coordinate with logistics and operations teams when needed

   

  No phone or chat support required — this role is 100% email-based.

IT Craft запрошує консультанта DevOps долучитися до короткострокового проєкту у сфері GPU-інфраструктури та спостережуваності.

Тип співпраці: Короткостроковий консалтинговий проєкт із можливістю подальшої співпраці у майбутніх AI/ML-проєктах.

Мета: Підтримати IT Craft у підготовці до дзвінка з потенційним корпоративним клієнтом: проаналізувати й доопрацювати кейси з GPU-інфраструктури. Консультант допоможе створити архітектурну діаграму та показати, як GPU-технології інтегруються в наші AI/ML-рішення.

Очікувані результати:

• Аналіз наявних кейсів (GPU-provisioning та Kubernetes-менеджмент для AI/ML-навантажень).
• Підготовка архітектурної діаграми з інтеграцією GPU-оркестрації, моніторингу та планування.
• Участь у підготовчих сесіях для узгодження меседжу клієнту.
• Можливість подальшої спільної роботи над клієнтськими проєктами.

Необхідні навички та досвід:

• Досвід у DevOps та Kubernetes для AI/ML-навантажень.
• Практичний досвід роботи з:
  • GPU-інфраструктурою класу DGX/BGX
  • ArgoCD / GitOps
  • Run:ai для оркестрації GPU-навантажень
  • Моніторинг-стеком (Prometheus, Grafana, Alertmanager, NVIDIA DCGM Exporter)
• Досвід створення та презентації архітектурних схем.

Будь ласка, надішліть нам своє резюме, і ми обговоримо умови співпраці в індивідуальному порядку.

IT Craft invites a DevOps Consultant to join a short-term project in the field of GPU infrastructure and observability.

Type of collaboration: Short-term consulting project with the possibility of further cooperation.

Objective:  Support IT Craft in preparing for a call with a potential corporate client by analyzing and refining GPU infrastructure use cases. The consultant will help create an architectural diagram and demonstrate how GPU technologies integrate into our AI/ML solutions.

Expected results:

• Analysis of existing use cases (GPU provisioning and Kubernetes management for AI/ML workloads).
• Preparation of an architectural diagram with the integration of GPU orchestration, monitoring, and scheduling.
• Participation in preparatory sessions to align the client messaging.
• Possibility of further collaboration on upcoming AI/ML projects.

Required skills and experience:

• Experience in DevOps and Kubernetes for AI/ML workloads.
• Hands-on experience with:
  • GPU infrastructure (DGX/BGX class)
  • ArgoCD / GitOps
  • Run:ai for GPU workload orchestration
  • Monitoring stack (Prometheus, Grafana, Alertmanager, NVIDIA DCGM Exporter)
• Experience in creating and presenting architectural diagrams.

Please send us your CV, and we will discuss the terms of cooperation individually.

About the role:

We’re looking for a motivated and creative Email Marketing Specialist with at least 2 years of experience to join our team. If you have strong analytical skills, a passion for data-driven communication, and a flair for writing compelling, action-oriented content  - this is your chance to make an impact. You’ll be participating in planning, responsible for executing, and optimizing email campaigns that keep our current clients active, re-engage inactive users, and help convert new leads into loyal customers, help catch databases from conferences and meetups.

Responsibilities:

• Participate in panning (each quarter) and execute engaging email campaigns using HubSpot and other mailing platforms;
• Create click-worthy subject lines, engaging copy, and strong CTAs that drive action;
• Segment email lists to target different audiences with personalized content same as general content;
• Monitor and analyze key metrics (open rates, CTRs, engagement rates) and suggest improvements;
• Set up automated workflows (e.g., for onboarding, re-engagement, abandoned registration, conference databases);
• Work closely with designer and - when needed - with sales, and product teams to align email messaging with brand goals;
• A/B test subject lines, content, and send times for optimization;
• Ensure all emails follow industry policies and best practices (CAN-SPAM, GDPR compliance, etc.).

Requirements:

• 2+ years of experience in email marketing;
• Experience with HubSpot (or similar email/CRM tools);
• Strong understanding of email marketing metrics and KPIs;
• Solid English skills (B2 or higher) — written communication is key;
• Creative mindset with the ability to write attention-grabbing, persuasive copy;
• Analytical thinker who can use data to drive decision-making;
• Attention to detail and strong organizational skills.

Nice to have:

• Experience with A/B testing and personalization strategies;
• Knowledge of HTML for email formatting;
• Understanding of lead generation funnels;
• Own cases you feel proud of executing.
• Experience in affiliate marketing (whether from the advertiser’s side, media buying team, tracking tool, or payment provider - any background is welcome).

We propose:

• Opportunity to gain international business experience, working for the leading USA company;
• Work by a contract;
• Flexible working hours.

We are inviting an experienced and passionate Senior Project Manager to join our team

Required Skills:
• More than 5 years of relevant experience in IT outsourcing company.
• Good knowledge of Traditional (PMI, Waterfall and etc.) and Agile (SCRUM, Kanban, XP, Lean and etc.) Project management methodologies.
• Technical background, with understanding or hands-on experience in software development and web technologies.
• Knowledge of related software tools
• Good at People Management and Resource Management
• Experience in Division or Unit management.
• Excellent organizational and time-management skills.
• Excellent communication skills and meeting facilitation skills.
• Confidence in people management.
• Being a self-motivated and proactive person.
• Full working proficiency in English (both speaking and writing skills).

Would be a plus:
• Availability of Portfolio or Program management.
• Project Management Professional (PMP) / PRINCE II certification.
• Bachelor’s Degree in an appropriate field of study.

Responsibilities:
• Direct and manage project development from project Initiation to closure within budget, schedule and resource limits.
• Take part in Engagement process (project estimation, creating proposal, negotiations with the client).
• Resource management (staffing, personal development plans, 1 on 1, team-buildings, motivation, etc.).
• Manage client expectations related to project, monitor and increase client satisfaction, facilitate client communications.
• Project ownership in all aspects (budget, scope, schedule, quality, etc.).
• Forecast, track and manage project budgets, ensure timely invoicing.
• Establish practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization.
• Coach, mentor, motivate and supervise project and portfolio team.

💼 MISSION STATEMENT

We’re not managing money—we’re deploying capital as artillery in a trillion-dollar payments and AI war. As our CFO, you won’t “balance books.” You’ll design the financial engines that let us outmaneuver banks, acquirers, and incumbents. Every reserve, every dollar, every allocation becomes a strategic weapon under your command.

🎯 CRITICAL OBJECTIVE

Engineer and execute aggressive financial strategies that maximize speed, resilience, and competitive firepower. Your success isn’t measured by GAAP compliance—it’s measured by how effectively we use capital to dominate markets.

🧠 THE UNORTHODOX ATHLETE WE NEED

You’re not a traditional CFO. You’re a battlefield economist—comfortable in ambiguity, decisive under fire, and fearless in deploying capital ahead of certainty. You thrive where others freeze. You don’t optimize spreadsheets—you optimize survival and growth.

🏆 WHAT YOU’LL ACCOMPLISH

• Build capital allocation frameworks that fuel 10x growth in e-com, subscription, and fintech ecosystems.
• Design treasury systems that maximize yield on reserves while maintaining strike-ready liquidity.
• Model IPO and SPAC scenarios (6–10 years out) with precision.
• Engineer financial structures across multiple entities, MIDs, and markets.
• Innovate new funding channels to keep us agile and unbankable by old-world rules.
• Lead with autonomy, align with ruthless accountability.
• Create transparent yet unbureaucratic systems that keep founders and operators moving at war speed.

❌ THE ANTI-RESUME

We don’t care about Big 4 stamps, finance degrees, or decades in cushy banks. We care about people who’ve made bold calls under fire: turning capital constraints into growth, bending rules without breaking, and building engines that multiplied outcomes.

🚀 OUR STANDARD

This is not a 9–5 controller job. This is combat finance. You will live inside capital flows, risk reports, BIN analytics, and treasury dashboards—moving capital as fast as our devs push code.

🔥 THE KEEPER TEST

We’ll fight to keep you if your strategies directly add millions in EBITDA, keep us inside Visa VAMP thresholds, and create financial moats competitors can’t cross.

⚠️ IMPORTANT NOTE

If you want safety, quarterly planning, and “stability,” don’t apply. If you want to build billion-dollar financial engines under extreme pressure, with A-players who move faster than banks can blink—step into the war room.

Summary

Looking for a Science / ML Engineer with a strong foundation in mathematics and physics-inspired modeling, and graph-based methods.
* The main goal is to build and train models from scratch (similar to LLMs) for a metadata platform with federated learning features and privacy-preserving techniques.
In this role, you will:
* Design and train models that integrate semantic structures, ontologies, and knowledge graphs with advanced ML techniques (graph neural networks, embeddings, transformers).
* Build federated, privacy-preserving AI pipelines for industrial ecosystems, enabling compliance, digital product passports, and large-scale supply chain traceability.
* This is a unique opportunity to combine ML engineering, formal semantics, and computational science to create scalable AI solutions that go beyond traditional data science.
* Full-time, remote, long-term.
* European timezone overlap 100%, B2 or C1 English (periodical optional business trips)

Project Description

We are looking for an ML (DS / Semantic /AI Data Engineer) who will work on developing and fine-tuning models for a new data platform project. What you’ll bring:

1. Strong Math & Physics background
2. Expertise in developing ML models, training, and tuning (supervised, unsupervised, semi-supervised learning, model optimization, and evaluation).
3. Long-term, full-time role with big influence, ownership, and room to grow
4. Join our team of top engineers and researchers building a next-generation AI platform for cross-industry metadata knowledge exchange and collaboration.

Must-Have Skills

Machine Learning Fundamentals:

• Understanding of supervised, unsupervised, and semi-supervised learning techniques.
• Knowledge of algorithms relevant to semantic data, such as graph neural networks (GNNs), embeddings (e.g., Word2Vec, BERT), or clustering for entity resolution.

Training AI/ML models (not only using APIs), including exposure to LLMs or custom models:

• Knowledge of training machine learning models, including hyperparameter tuning, cross-validation, and optimization.
• Ability to evaluate models using metrics like precision, recall, F1-score, or Mean Reciprocal Rank (MRR) for knowledge graph tasks.

Mathematics & Physics-inspired modeling

• graph theory, formal models
• differential equations, quantum equations

Natural Language Processing (NLP):

• Skills in NLP techniques for semantic tasks like named entity recognition (NER), entity linking, or text-to-triple extraction.
• Familiarity with transformer models (e.g., BERT, RoBERTa) for semantic understanding, entity recognition, entity linking, text-to-triple extraction.

Semantic Querying and Reasoning:

• Proficiency in SPARQL for querying RDF datasets to prepare training data.
• Understanding of reasoning techniques to augment training datasets with inferred knowledge.
• Experience with semantic embeddings (TransE, DistMult, ComplEx, GraphSAGE).

Graph Machine Learning (GNNs) with PyTorch Geometric or DGL; experience in link prediction, node classification, or graph completion.

• Proficiency in working with graph-based models for tasks like link prediction, node classification, or knowledge graph completion.
• Understanding of graph algorithms and embeddings for semantic reasoning.
• Knowledge Graphs & Ontologies: RDF, OWL, SPARQL, Protégé, Neo4j/GraphDB.

Programming and Data Manipulation:

• Strong programming skills in Python (or similar languages like R or Java) for model development and data preprocessing.
• Experience with libraries for data manipulation (e.g., Pandas, NumPy) and semantic data handling (e.g., RDFLib, OWLReady2).

Federated Learning & Privacy-Preserving AI (TensorFlow Federated, Flower, differential privacy).

Experience working in startups

• Sense of Urgency
• Owning Product features.

Nice-to-Have Skills

• Knowledge of MLOps tools: MLflow, Kubeflow, containerization (Docker, Kubernetes), CI/CD.
• Data pipelines (Apache Spark, Kafka, Airflow).
• Cloud experience: AWS (SageMaker, Neptune, S3), Azure, or GCP.
• Backend programming experience in Go, Scala, or Java.
• Awareness of Industrial Data Standards: RAMI 4.0, Catena-X, Digital Product Passports, IT/OT integration.
• Strong collaboration skills, ability to work with cross-disciplinary R&D teams and domain experts.
• English proficiency B2+/C1, with clear technical communication skills.

Since 2020, we've built a global connection platform uniting people across religions, races, and cultures. We've grown to over 1M+ happy visitors monthly, with users spanning the globe from the USA to Australia. Ranked in the top 5, we ensure flawless video quality and a seamless experience with 99.99% uptime, even during massive traffic spikes. We are completely ad-free, offering pure connection powered by cutting-edge UX/UI that users genuinely love

With advanced AI content moderation, bulletproof data protection, and features designed to foster meaningful global relationships, we are setting the gold standard for online connection. Our next target is clear: to become one of the top 3 international web-based social networking services

About the role: You will join a large, experienced design team that shares knowledge, mentors each other, and constantly raises the bar. Here you will not only create but also grow into a Product Designer, shaping user journeys and impacting metrics at scale. Are you in?

In this role, you will

• Design landing pages, promo pages, and microsites
• Create email templates for marketing campaigns
• Work on product features of junior–middle level scope
• Conduct competitor research and analyze best practices in web and product design
• Deliver high-quality, developer-ready designs for websites and features

It’s all about you

• 2+ years of UX/UI design experience (landing pages, websites, email templates, web products)
• Proficiency with modern AI tools for boosting productivity, generating graphics, and AI-powered layout
• Advanced Figma skills (components, auto-layout, prototyping)
• Solid understanding of UX fundamentals (user flows, wireframes, basic research)
• Strong grasp of UI principles and experience with design systems
• Basic knowledge of HTML/CSS to understand technical constraints
• Experience with graphics (icons, illustrations, image editing)
• English: Upper-Intermediate (B2)
• Open and constructive collaboration with designers, developers, and product teams
• Readiness to adapt to changing priorities and switch between marketing and product tasks
• Eagerness to explore new tools, trends, and approaches to design

• Portfolio: web design cases (products, websites, landing pages, email templates) and examples of work with design systems or UI components

   

Would be a plus

• Portfolio with product design cases or pet projects
• Motivation and readiness to grow into a Product Designer role

What we offer

Care and support: 

• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• Up to 10 additional days off for public holidays
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   

Comfortable working environment:

• Work from our Kyiv hub or remotely with a flexible schedule 
• Workspace rental reimbursement in other cities and abroad
• Modern equipment or depreciation of your own tools
   

Investment in your future:

• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes
• Corporate library, book club, and knowledge-sharing events
  
   

Hiring process

• Intro call
• Technical Interview
• Test Task
• Final Interview
• Reference check
• Offer

FAVBET Tech develops software that is used by millions of players around the world for the international company FAVBET Entertainment.
We develop innovations in the field of gambling and betting through a complex multi-component platform which is capable to withstand enormous loads and provide a unique experience for players.
FAVBET Tech does not organize and conduct gambling on its platform. Its main focus is software development.

Main areas of work:

• Betting/Gambling Platform Software Development — software development that is easy to use and personalized for each customer.
• Highload Development — development of highly loaded services and systems.
• CRM System Development — development of a number of services to ensure a high level of customer service, effective engagement of new customers and retention of existing ones.
• Big Data — development of complex systems for processing and analysis of big data.
• Cloud Services — we use cloud technologies for scaling and business efficiency.

Responsibilities:

• Build efficient, testable, and reusable PHP modules
• Write clean, maintainable, and understandable code that meets company standards and project goals
• Develop and maintain functional and unit tests
• Actively participate in quality assurance activities, including code reviews and defect fixing

Qualifications:

• 4+ years of experience in developing production applications with Symfony and Laravel
• Strong experience with PostgreSQL and Redis
• Proven experience in building RESTful/RPC JSON web services
• Hands-on experience with integration of multiple data sources and databases into a single system
• Experience with web service integration (XML, SOAP, REST, RPC)
• Proficiency with Docker and Kubernetes
• Knowledge of OpenAPI, HTTP/HTTP2, OWASP best practices
• Good understanding of System, API, and Software Design (GOF, DDD, TDD)

We offer:

• 30 day off - we value rest and recreation
• Medical insurance for employees and the possibility of training employees at the expense of the company and gym membership
• Remote work or the opportunity - our own modern lofty office with spacious workplace, and brand-new work equipment (near Pochaina metro station)
• Flexible work schedule - we expect a full-time commitment but do not track your working hours
• Flat hierarchy without micromanagement - our doors are open, and all teammates are approachable

During the war, the company actively supports the Ministry of Digital Transformation of Ukraine in the initiative to deploy an IT army and has already organized its own cyber warfare unit, which makes a crushing blow to the enemy’s IT infrastructure 24/7, coordinates with other cyber volunteers and plans offensive actions on its IT front line.

Candidates with backgrounds such as CEO, COO, CMO, Head of Operations, Operations Manager, Deputy Head, Country Head, Head of Affiliates, Head of Customer Care, or Head of Marketing will find this project especially exciting.

We are an innovative and fast-growing company in the Crypto iGaming space. As we continue to scale, we are looking for an experienced Project Manager who will serve as the vital link between the company and our partners. The ideal candidate is structured, approachable, and able to establish effective communication with all stakeholders.

Responsibilities:

• Oversee the operations of one or more departments within the project.
• Manage project tasks, deadlines, and resources to ensure timely delivery.
• Create and maintain checklists, timelines, and status reports.
• Measure departmental efficiency using relevant systems, tools, and metrics.
• Help remove operational and communication blockers.

• Escalate issues to a Senior PM when required.

   

Requirements:

• Proven track record in managing teams of 20+ people.
• iGaming experience is essential.
• Strong budget allocation and prioritization skills.
• Excellent communication and stakeholder management abilities.
• Skilled in setting, delegating, and monitoring tasks based on project stage and KPIs.
• Problem-solving mindset with the ability to find non-standard solutions.

• High stress tolerance and a genuine passion for the product.

   

What we offer:

• Competitive salary with clear potential for financial growth.
• A cohesive and motivated team of young professionals.
• Flexible working schedule.
• All necessary equipment provided on request.
• Modern office in Limassol, Cyprus (after relocation) with a comfortable environment.
• Full relocation package: assistance with documentation and paid accommodation.
• Comprehensive medical insurance, nutritionist services, and two daily catered meals.

About the Role

We are looking for an experienced and thoughtful Head of Marketing Creatives to help guide and strengthen our creative marketing efforts across several web and mobile entertainment products. In this role, you will manage a cross-functional creative team, support the development and execution of advertising concepts, and collaborate closely with UA, Product, and Analytics teams to produce effective marketing assets that align with business goals.

Key Responsibilities

• Leadership & Strategy
   
  • Build, lead, and mentor a high-performing team of creative producers, designers and motion artists.
  • Define and implement the overall creative strategy for user acquisition campaigns across all titles.
  • Set team goals, prioritize projects, and ensure alignment with marketing and business objectives.
     
• Creative Production Management
   
  • Oversee the entire creative pipeline from concept development, brief creation, production, A/B testing, and post-mortem analysis.
  • Ensure creative output meets quality standards and ROI goals while maintaining brand consistency.
  • Manage multiple creative formats including video ads, static banners, playables, and UGC-style ads.
     
• Cross-functional Collaboration
   
  • Collaborate closely with UA, product marketing, game teams, and data analysts to align on creative needs and performance metrics.
  • Facilitate smooth communication and feedback loops between departments and external partners or vendors.
     
• Performance & Optimization
   
  • Monitor, analyze, and report on creative performance using key marketing metrics.
  • Leverage data-driven insights to optimize creatives and identify winning concepts and formats.

  • Drive creative testing frameworks and iterate rapidly based on performance data.

     

Requirements

• 4+ years of experience in creative production, with at least 1 year in a leadership role.
  Proven track record in the web and mobile apps industry, ideally within a UA-focused environment.
• Deep expertise in producing and optimizing marketing creatives for web and mobile apps - across video, static, UGC, and playable formats.
• Strong creative skills together with an analytical mindset; ability to interpret performance data to inform creative strategy.
• Experience building and scaling creative teams in a fast-paced, results-oriented environment.
• Project management skills with the ability to manage multiple priorities and deadlines.
• Communication and leadership skills.
• Upper-Intermediate English.

We offer:

• A passionate, skilled team with zero bureaucracy — just results.
• Competitive salary that lets you focus on your work and personal growth.
• Professional development: access to courses, workshops, and a corporate library.
• 20 days of paid vacation, health insurance, and regular sports activities.
• A collaborative culture: team buildings and fun events inside and outside the office.

Head of Business Operations & Strategy (BizOps)

HQ Location: Asheville, NC, USA (Remote) 

Compensation Range: $5,000-$7,000 USD per month

Serve Freight is a high-growth freight brokerage on a mission to become one of the most service–driven brokerages by 2035. We are transitioning from foundational stability to strategic growth with ambitious financial targets by the end of 2026. Over the next decade, our aim is to break into the top freight brokerages in the industry by differentiating through service-first excellence and then expanding into niche logistics offerings.

This is an opportunity to step in as the first Head of Business Operations & Strategy (BizOps)and build the backbone of a company scaling upwards. You’ll be the connective tissue across Serve Freight — jumping into sales, operations, finance, HR, or marketing to resolve bottlenecks, build scalable systems, and align execution with strategy. You will partner directly with the CEO, Chief of Staff, and department leaders to drive organizational clarity, performance, and growth.

But let’s be clear: this is not a cushy corporate role. Resources are lean, priorities move fast, and you won’t have a big team behind you. If you want layers of support, a predictable pace, or to stay out of the weeds, this won’t be the right fit. You'll thrive here if you’re energized by building from scratch, creating order from chaos, and leaving behind scalable systems that fuel growth.

Responsibilities

• Strategic Operations: Develop and implement scalable SOPs and workflows across sales, operations, finance, HR, and marketing.
• Cross-Functional Projects: Jump into high-priority problem areas, diagnose root causes, and implement solutions that restore accountability and momentum.
• Leadership Alignment: Partner with the CEO and CoS to optimize leadership bandwidth, implement OKRs, and ensure priorities align with Serve Freight’s long-term financial and cultural goals.
• Analytics & Reporting: Define KPIs, build dashboards, and establish review rhythms that track and drive company-wide performance.
• Organizational Development: Support role clarity, team accountability, and servant-leadership practices to create a healthy, high-performing culture.
• Continuous Improvement: Identify systemic gaps, propose creative solutions, and implement self-sustaining processes.
• Training & Enablement: Teach leaders how to run effective meetings, manage with data, and lead through accountability.

In the first week, expect to:

• Onboard and integrate into Serve Freight.
• Learn Serve Freight’s history, culture, mission, and long-term revenue targets.
• Shadow teams across sales, account management, operations, and finance to map current workflows.
• Begin reviewing OKRs, pipelines, and current systems for tracking execution.

In the first month, expect to:

• Undergo in-depth training and mentorship with the CEO and CoS.
• Build a clear picture of Serve Freight’s operational strengths and weaknesses across departments.
• Deliver quick wins by streamlining one or two high-friction processes.
• Establish initial OKRs for operations tied to company goals.
• Create reporting cadences for CEO/leadership visibility on KPIs.

In the first three months, expect to:

• Take ownership of high-impact cross-functional projects, such as refining the account management process, sales workflows, or financial reporting.
• Build and begin implementing repeatable SOPs and playbooks for priority processes.
• Partner with leadership to clarify roles and decision-making structures, removing bottlenecks.
• Begin facilitating quarterly reviews, ensuring strategy translates into execution.

In the first six months, expect to:

• Deliver measurable impact through process improvements that increase efficiency, consistency, and client satisfaction.
• Scale repeatable operations frameworks across multiple departments.
• Train leaders on how to manage meetings, projects, and KPIs effectively.
• Partner with the CoS to embed sustainable OKR-driven operating rhythms into Serve Freight’s DNA.
• Contribute to company-wide growth discussions, providing operational insights that shape strategy.

In the first year, expect to:

• Successfully complete multiple cross-functional operations projects that elevate Serve Freight’s scalability and financial performance.
• Establish the Business Operations function as a trusted, go-to growth engine for solving the company’s toughest challenges.
• Build a foundation of sustainable systems and empowered leaders who can operate effectively without constant intervention.
• Serve as a strategic partner to the CEO and CoS, directly enabling Serve Freight’s march toward its $20M+ topline target.

Requirements:

• 2-5 years of experience in business operations, consulting, or cross-functional leadership in high-growth companies, ideally in logistics, transportation, or B2B services.
• 2-5 years of experience leading complex, cross-functional projects with measurable outcomes.
• At least 2 years of startup experience required.
• Strong analytical skills: process design, KPI/OKR development, and data-driven decision-making.
• Ability to thrive in ambiguous, fast-paced environments, creating clarity and order from complexity.
• Servant-leadership orientation: empowers others while holding teams accountable.
• Excellent communication and facilitation skills, capable of leading high-stakes conversations across all levels.
• Startup-ready: resilient, proactive, decisive, and humble

Application cutoff date: October 11, 2025

Chief of Staff to the Founder & CEO

HQ Location: Asheville, NC, USA (remote) 

Compensation Range: $5,000-$7,000 USD per month

About Serve Freight

Serve Freight is a fast-growing freight brokerage with a mission bigger than logistics. We’re building a business grounded in excellence, integrity, and purpose—putting service first. Our team spans the US and Ukraine, with customer-facing roles in the US and back-office/support in Ukraine.

As we scale, we seek a dynamic, entrepreneurial Chief of Staff to work directly with our CEO. This isn’t a traditional support role—it’s a high-impact position at the heart of our growth. You’ll turn vision into execution, drive alignment, and keep everyone focused on what matters most. This is for someone who thrives in fast-paced environments, wants to shape the backbone of a growing company, and is motivated by building durable systems and processes.

What You’ll Do

• Operational Leadership: Own the CEO’s priorities and initiatives; ensure progress and momentum.
• Project Management: Track company-wide initiatives, maintain accountability, and drive milestones.
• Process Improvement: Identify inefficiencies and implement better systems, tools, and workflows.
• Meeting Prep & Follow-Through: Structure agendas, capture actions, and ensure next steps.
• Internal Communication: Extend the CEO’s reach to keep the team aligned and focused.
• Research & Analysis: Provide data and recommendations to support decisions.
• Execution Partner: Fill gaps—from vendor coordination to special projects—to maintain momentum.
• SOP Creation: Assisting the CEO with creating SOPs to standardize workflows.
• OKRs / EOS Alignment: Assisting the CEO with incorporating OKRs (or EOS) to drive quarterly goals.

What You Bring to the Table

• AT LEAST 2 YEARS OF STARTUP EXPERIENCE IS REQUIRED. 
• 3+ years in strategy, operations, consulting, Biz Ops, executive operations, or Chief of Staff roles
• 2+ years of experience supporting C-level executives or in a Chief of Staff/Executive Assistant capacity.
• Strong project management and organizational skills; thrives on structure and follow-through.
• Excellent written and verbal communication; ability to distill complex ideas.
• Tech-savvy with quick tool adoption.
• Balance of strategic thinking and hands-on execution.
• Dependable, resourceful, and able to thrive in a fast-paced startup.
• Experience with Monday.com (or similar), HubSpot, Slack, PowerPoint, Excel, and AI tools. Front.com a plus.
• Prior management consulting, investment banking, VC, or PE experience is a plus.
• Bachelor’s in Business, Finance, Logistics/Supply Chain, or related field; MBA a plus.
• Bonus: Freight, logistics, or supply chain experience.

Why Join Us

• Mission-driven culture: A values-first company with service at the core.
• High-impact exposure: Work closely with the CEO and leadership on scaling a logistics business.
• Shape the future: Help design systems, processes, and culture.
• Clear career trajectory: Growth opportunities as the company expands.
• Dynamic work: Your scope evolves with the company.

Next Steps

If you’re excited to build the backbone of a fast-growing company and bring a practical, hands-on mindset, we’d love to hear from you. Please submit your resume and a brief note on how you’d align an executive team around top priorities.

Application cutoff date: October 11, 2025

We are a rapidly growing iGaming company expanding into the LATAM market. Our platform combines sportsbook, casino, affiliate marketing, and payment innovation. With thousands of users and ambitious growth plans, we’re building a support team that matches our pace — and we're looking for a Head of Customer Support to lead the way.

Your Mission

As Head of Support, you will:

• Build and scale the Customer Support function from scratch (or improve existing structure)
• Lead, and coach a multilingual 24/7 support team 
• Create and implement SLA, KPI, and QA processes to ensure high-quality player experience
• Collaborate with Payments, Product, Marketing teams to handle complex cases, player journeys, and bonus-related issues
• Own escalation flows, fraud alerts, and complaint resolution procedures
• Implement tools like Zendesk, Freshdesk, Intercom (or optimize current stack)
• Work cross-functionally to improve UX, help center, and feedback loops
• Build out a support knowledge base, macros, scripts, and training materials

• Track performance, deliver reports, and scale the team in line with business growth

   

What You Bring

• 2+ years in Customer Support leadership (iGaming / betting / fintech / crypto preferred)
• Experience in building or scaling a 24/7 support team in a high-growth B2C environment
• Deep understanding of iGaming user flows: registration, verification, deposits, bonuses, withdrawals, KYC, etc.
• Strong knowledge of support metrics (FRT, CSAT, NPS, AHT, etc.) and how to improve them
• Excellent people management & performance coaching skills
• Proficiency with support platforms & ticketing tools (Zendesk, Intercom, etc.)
• Ability to manage across time zones and cultures
• Fluent English is a must; Spanish/Portuguese/Ukrainian – big plus

About Us

The company is one of Nigeria’s most established and recognized iGaming brands, offering a wide range of sports betting and gaming products. We are committed to delivering engaging, reliable, and innovative experiences to our users.

Role Overview

We are seeking an experienced Head of Digital / Head of Acquisition to lead our traffic acquisition and digital strategy. This role goes beyond managing performance marketing—it requires full ownership of our acquisition model, ensuring the right balance between performance campaigns and media exposure across key channels.

Key Responsibilities

● Develop and execute the overall digital acquisition strategy across multiple channels.

● Manage and optimize performance marketing campaigns (Google, Facebook, TikTok, Affiliates, Programmatic).

● Oversee media and brand visibility to support performance targets.

● Lead, mentor, and scale the acquisition/digital marketing team.

● Define KPIs, budgets, and reporting frameworks for acquisition channels.

● Collaborate with product, data, and brand teams to drive sustainable growth.

● Monitor competitors (Sportybet, Bet9ja, Betking, Nairabet, Msport, etc.) and industry trends to identify opportunities.

Requirements

● 5+ years of experience in digital marketing & acquisition (preferably in iGaming, fintech, or digital entertainment).

● Proven track record in scaling paid media and acquisition funnels.

● Strong understanding of both performance and brand/media marketing.
● Leadership experience: managing teams, agencies, and budgets.

● Data-driven mindset with solid analytics and reporting skills.

● Fluency in English; experience with African or emerging markets is a strong plus.
 

What We Offer

● Competitive compensation (remote contract).

● Opportunity to lead acquisition strategy in one of Africa’s most dynamic iGaming

markets.

● Remote work flexibility.

● Fast-growing, international team environment

Location: Remote

Employment Type: Full-time, EST Time Zone (7 AM - 4 PM New York Time)

About Us

We are a global innovation company creating cutting-edge solutions in artificial intelligence and strategic communications. Our products transform markets, empower the world’s leading brands to scale their presence, and have earned international recognition.

What others say about us:

• Featured in Forbes, The Wall Street Journal, Fox Business, and other leading global media.
• Winners of international awards in innovation and technology.
• Trusted by global corporations such as Apple, Uber, L’Oréal, Johnson & Johnson, and many more.

Who we’re looking for

You:

• 2-3 years of experience in project coordination or management (IT industry preferred).
• Have a deep understanding of the digital market, social media.
• Have experience leading teams and launching large-scale SMM campaigns.
• Understand the dynamics of Twitter (X), Reddit, TikTok, Instagram, and other platforms.
• Have proven experience in crypto/Web3/arbitrage communities and know how to scale audiences.
• Want to work in an innovative company where you can grow alongside global products.

Our team:

• We attract top talent from Microsoft, Google, McKinsey, PwC, and other global leaders.
• We build our company around people, not processes.
• Every team member is a valued contributor, not just a “resource.”
• We foster an environment where everyone feels at home and empowered to innovate.

What we value:

• A desire to build a long-term career in AI and digital innovation.
• Responsibility, initiative, and a results-driven mindset.
• People who want their work to have meaning and impact on global product growth.

What We Offer:

• Remote Work with required alignment to EST time zone hours (7:00 am – 4:00 pm EST).
• Work with time tracker.
• Performance-based bonuses tied to company and individual results.
• A collaborative environment focused on innovation and impact.

• The opportunity to work with a global team recognized in leading media.

   

If this sounds like you — join us, we’re looking for you!