Jobs

Your future responsibilities:

• Collecting, analyzing and documenting software requirements
• Collaborate with business owners to clarify their requirements for new or enhanced business processes/products
• Prepare specification documents for approved decisions
• Develop a system level view to ensure consistency in requirements
• Facilitate the alignment of end user requirements with system capabilities
• Explore integration points with external/internal systems and help development teams with integration
• Collaborate with development teams to understand architecture implications for business decisions

Your skills and experience:

• 2 years of relevant professional experience
• Excellent analytical skills, able to design complex data flows and business processes
• Basic knowledge about microservices, UML, BPMN, SQL
• Experience in API specification, web-services and integration scenarios (including data flow & logic of components for integration)
• Strong problem solving skills, attention to details and result-oriented mindset
• Excellent interpersonal communication, negotiation and meeting facilitation skills
• Passionate team player, committed and self-motivated
• English level — Pre-Intermediate (or higher)

We offer what matters most to you:

• Competitive salary: we guarantee a stable income and annual bonuses for your personal contribution. Additionally, we have a referral program with rewards for bringing in new colleagues to Raiffeisen Bank
• Social package: official employment, 28 days of paid leave, additional paternity leave, and financial assistance for parents with newborns
• Comfortable working conditions: possibility of a hybrid work format, offices equipped with shelters and generators, modern equipment. Classification: PUBLIC
• Wellbeing program: all employees have access to medical insurance from the first working day; consultations with a psychologist, nutritionist, or lawyer; discount programs for sports and purchases; family days for children and adults; in-office massages
• Training and development: access to over 130 online training resources; corporate training programs in CX, Data, IT Security, Leadership, Agile, сorporate library.
• Great team: our colleagues form a community where curiosity, talent, and innovation are welcome. We support each other, learn together, and grow. You can find like-minded individuals in over 15 professional communities, reading clubs, or sports clubs
• Career opportunities: we encourage advancement within the bank across functions
• Innovations and technologies: Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go (infra, security), Swift (IOS), Kotlin (Android). Data stores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink
• Support program for defenders: we maintain jobs and pay average wages to mobilized individuals. For veterans, we have a support program and develop the Bank’s veterans community. We work on increasing awareness among leaders and teams about the return of veterans to civilian life. Raiffeisen Bank has been recognized as one of the best employers for veterans by Forbes

Why Raiffeisen Bank?

• Our main value is people, and we support and recognize them, educate them and involve them in changes. Join Raif’s team because for us YOU matter!
• One of the largest lenders to the economy and agricultural business among private banks
• Recognized as the best employer by EY, Forbes, Randstad, Franklin Covey, and Delo.UA
• The largest humanitarian aid donor among banks (Ukrainian Red Cross, UNITED24, Superhumans, СМІЛИВІ)
• One of the largest IT product teams among the country’s banks. One of the largest taxpayers in Ukraine; 6.6 billion UAH were paid in taxes in 2023.

Opportunities for Everyone:

• Raif is guided by principles that focus on people and their development, with 5,500 employees and more than 2.7 million customers at the center of attention
• We support the principles of diversity, equality and inclusiveness
• We are open to hiring veterans and people with disabilities and are ready to adapt the work environment to your special needs
• We cooperate with students and older people, creating conditions for growth at any career stage

You matter at Raif!

Want to learn more? Follow us on social media:

Facebook, Instagram, LinkedIn

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Твої майбутні обов’язки: 

• Збір, аналіз та документування вимог до програмного забезпечення
• Співпраця з власниками бізнесу для уточнення їхніх вимог до нових або вдосконалених бізнес-процесів/продуктів
• Підготовка специфікаційних документів для затверджених рішень
• Розробка системного підходу для забезпечення узгодженості вимог
• Сприяння узгодженню вимог кінцевих користувачів із можливостями системи
• Дослідження точок інтеграції із зовнішніми/внутрішніми системами та допомога командам розробників з інтеграцією
• Співпраця з командами розробників для розуміння наслідків архітектури для бізнес-рішень

Твій досвід та навички:

• 2 роки відповідного професійного досвіду
• Відмінні аналітичні здібності, здатність проектувати складні потоки даних та бізнес-процеси
• Базові знання про мікросервіси, UML, BPMN, SQL
• Досвід роботи зі специфікацією API, веб-сервісами та сценаріями інтеграції (включаючи потік даних та логіку компонентів для інтеграції)
• Сильні навички вирішення проблем, увага до деталей та орієнтований на результат спосіб мислення
• Відмінні навички міжособистісного спілкування, ведення переговорів та проведення зустрічей
• Пристрасний командний гравець, цілеспрямований та самомотивований
• Рівень англійської мови — Pre-Intermediate (або вище)

Пропонуємо те, що має значення саме для тебе: 

• Конкурентна заробітна плата: ми гарантуємо стабільний дохід та щорічні бонуси за ваш особистий внесок. Крім того, у нас є реферальна програма з винагородами за залучення нових колег до Райффайзен Банку.
• Соціальний пакет: офіційне працевлаштування, 28 днів оплачуваної відпустки, додатковий “декрет” для татусів, та матеріальна допомога для батьків при народженні дітей.
• Комфортні умови праці: можливість гібридного формату роботи, офіси забезпеченні укриттями та генераторами, забезпечення сучасною технікою.
• Wellbeing програма: для всіх співробітників доступні медичне страхування з першого робочого дня; консультації психолога, нутриціолога чи юриста; дисконт програми на спорт та покупки; family days для дітей та дорослих; масаж в офісі.
• Навчання та розвиток: доступ до понад 130 навчальних онлайн-ресурсів; корпоративні навчальні програми з CX, Data, IT Security, Лідерства, Agile, корпоративна бібліотека.
• Крута команда: наші колеги — це спільнота, де вітаються допитливість, талант та інновації. Ми підтримуємо один одного, вчимося разом та зростаємо. Ти можеш знайти однодумців у понад 15-ти професійних ком’юніті, читацькому чи спортивному клубах.
• Кар’єрні можливості: ми заохочуємо просування всередині банку між функціями.
• Інновації та технології. Infrastructure: AWS, Kubernetes, Docker, GitHub, GitHub actions, ArgoCD, Prometheus, Victoria, Vault, OpenTelemetry, ElasticSearch, Crossplain, Grafana. Languages: Java (main), Python (data), Go(infra,security), Swift (IOS), Kotlin (Andorid). Datastores: Sql-Oracle, PgSql, MsSql, Sybase. Data management: Kafka, AirFlow, Spark, Flink.
• Програма підтримки захисників і захисниць: ми зберігаємо робочі місця та виплачуємо середню заробітну плату мобілізованим. Для ветеранів та ветеранок у нас діє програма підтримки, розвивається ветеранська спільнота Банку. Ми працюємо над підвищенням обізнаності керівників та команд з питань повернення ветеранів до цивільного життя. Райффайзен Банк відзначений як один з найкращих роботодавців для ветеранів (Forbes).

Чому Райффайзен Банк? 

Наша головна цінність — люди і ми даємо їм підтримку і визнання, навчаємо, залучаємо до змін. Приєднуйся до команди Райфу, адже для нас ТИ маєш значення! 

• Один із найбільших кредиторів економіки та аграрного бізнесу серед приватних банків 
• Визнаний найкращим працедавцем за версіями EY, Forbes, Randstad, Franklin Covey, Delo.UA 
• Найбільший донор гуманітарної допомоги серед банків (Червоний Хрест України, UNITED24, Superhumans, СМІЛИВІ) 
• Одна з найбільших ІТ-продуктових команд серед банків країни 
• Один із найбільших платників податків в Україні, за 2023 рік було сплачено 6,6 млрд гривень

Можливості для всіх: 

• Райф керується принципами, що фокусуються на людині та її розвитку, у центрі уваги 5 500 співробітників та понад 2,7 мільйони клієнтів  
• Підтримуємо принципи різноманіття, рівності та інклюзивності
• Ми відкриті до найму ветеранів і людей з інвалідністю та готові адаптувати робоче середовище під ваші особливі потреби
• Співпрацюємо зі студентами та людьми старшого віку, створюючи умови для зростання на будь-якому етапі кар’єри

В Райфі ти маєш значення! 

Бажаєш дізнатися більше? — Підписуйся на нас у соц.мережах: Facebook, Instagram, LinkedIn 

We are looking for a detail-oriented and responsible Manual QA Engineer who will help us maintain high product quality, dive deep into business logic, and collaborate effectively with developers, managers, and other team members

What You’ll Be Doing

— Perform manual testing of web/mobile products
— Analyze requirements, business logic, and product behavior
— Create and maintain test documentation: test cases, checklists, bug reports, and test plans
— Identify, document, and track bugs through to resolution
— Conduct regression, smoke, functional, and exploratory testing
— Validate integrations and API interactions
— Work with Swagger and Postman for API testing
— Participate in requirements discussions and gain a deep understanding of product business processes
— Collaborate closely with developers, PMs, designers, and other team members to improve product quality
— Contribute to improving QA processes and internal testing approaches

What We Expect

— 1.5+ of commercial experience as a Manual QA Engineer
— Strong understanding of QA fundamentals, SDLC/STLC
— Experience testing web applications and/or mobile applications
— Ability to write clear and structured test documentation
— Experience working with bug-tracking and task management systems
— Understanding of client-server architecture
— Hands-on experience with API testing
— Solid knowledge of Postman and Swagger
— Strong analytical skills and attention to detail
— Ability to quickly understand product logic and business processes
— Good communication skills, ability to ask the right questions, and work effectively within a team
— Responsible, organized, and proactive approach to work

Would Be a Plus

— Basic knowledge of or hands-on experience with test automation
— Basic knowledge of SQL
— Understanding of QA metrics and best practices

Project Description:

Project is a web application running and visualizing scientific experiments and mathematical models. It focuses on allowing users to visualize different graphical plots - hence Plotly is in the center of work.

Responsibilities:

The purpose of this role is to design, build, and maintain robust, scalable, and production ready software. As a senior full stack developer, the role leads the development of backend services in Python and frontend interfaces in React according to UI/UX specifications, ensuring high reliability, strong engineering standards, and a seamless user experience. It also delivers high quality components across the stack, efficient CI/CD pipelines, resilient production deployments, and contributes to architectural decisions, continuous performance improvements, maintainability, usability, and clear technical documentation that strengthens overall platform robustness and team productivity.

Mandatory Skills Description:

• The person must work with minimum supervision, probably with at least 5 years of experience.
• Strong backend engineering in Python (API development, services, data workflows)
• Frontend development expertise in React (components, state management, UI integration)
• Solid experience with CI/CD pipelines
• Solid experience in Linux command line
• Proven track record operating and supporting production systems
• Familiarity with AI augmented solutions, including RAG pipelines or multi agent architectures.
• Strong testing practices and software engineering fundamentals
• Ability to collaborate on architecture, code reviews, and cross functional technical decisions

Nice-to-Have Skills Description:

• Knowledge of OpenShift
• Experience with AI tools (Lang chain, Lang graph, vector-databases, etc. )
• Experience with document search applications

Languages:

English: B2 Upper Intermediate

Head of Business/System Analysis

Company Introduction

First Digital Finance Corporation is a Fintech company based in Manila, Philippines. Our mission is to drive financial innovation in the Philippines by leveraging AI and digital processes to provide Filipino consumers with easier and more affordable access to credit and banking services. We operate across a suite of products — including consumer credit (Billease), digital banking (savings accounts, transfers, QR payments), and a growing microservice platform — serving millions of users at scale.

Our founders are a team of experienced professionals with both local and international backgrounds in banking, consulting, and technology.

Role Overview

We are looking for a seasoned Head of Business/System Analysis to lead and scale our BA/SA function within the Engineering organization. This is a senior leadership role with direct ownership over a team of approximately 10 Business/System Analysts embedded across multiple product domains.

You will serve as the critical bridge between business stakeholders, product owners, and engineering teams — ensuring that complex business needs are translated into clear, actionable, and well-structured system specifications. You will also be responsible for elevating the overall quality, consistency, and depth of analysis practice across the organization.

This role is ideal for someone who has grown from hands-on BA/SA work into a leadership position and is passionate about building a high-performing, process-driven team in a fast-moving fintech environment.

Responsibilities

Team Leadership & Management

- Lead, mentor, and grow a team of ~10 Business/System Analysts across multiple product squads.

- Define the team structure, roles, and career progression paths for individual contributors.

- Conduct regular 1:1s, performance reviews, and develop individual growth plans.

- Hire, onboard, and retain top BA/SA talent aligned with the company's growth trajectory.

- Build a collaborative, accountable, and knowledge-sharing team culture.

Analysis Practice & Standards

- Define and enforce standards, templates, and best practices for business analysis, system design, and documentation (requirements specs, PRDs, BRDs, API contracts, BPMN flows, data models).

- Drive consistency and quality across all analytical outputs — from user stories to technical solution designs.

- Establish and maintain a documentation culture that keeps knowledge accessible and up to date across the 50+ microservice landscape.

- Champion the use of modern BA tools and frameworks (Figma, BPMN, OpenAPI/Swagger, Confluence-style wikis, ClickUp).

Stakeholder Alignment

- Act as the primary point of contact for C-level and senior stakeholders seeking clarity on system capabilities and business requirements.

- Facilitate discovery sessions, requirement workshops, and design reviews with business, product, and engineering teams.

- Translate ambiguous business goals into structured, testable, and implementable system specifications.

- Proactively manage stakeholder expectations around scope, dependencies, and delivery timelines.

Cross-Functional Delivery

- Oversee the BA/SA contribution across the full product development lifecycle — from discovery through delivery and post-release evaluation.

- Partner closely with Engineering Managers, Product Owners, and QA leads to ensure requirement clarity and reduce rework.

- Review and sign off on functional and non-functional requirements for high-impact or complex initiatives.

- Identify systemic gaps, integration risks, and ambiguity early in the delivery pipeline.

Process Improvement & Governance

- Continuously assess and improve how requirements are gathered, tracked, communicated, and validated.

- Establish quality gates and review checkpoints within the delivery workflow.

- Drive retrospective processes within the BA team to continuously improve throughput and impact.

- Monitor team delivery metrics and produce reporting for engineering leadership.

Requirements

Experience

- 5+ years of experience in Business Analysis, System Analysis, or a closely related discipline.

- 3+ years in a leadership or management role overseeing a team of analysts or cross-functional contributors.

- Proven experience working in a product-driven, high-scale technology environment — preferably fintech, banking, or financial services.

- Track record of managing multiple concurrent initiatives across complex domain landscapes.

Business Analysis Skills

- Expert-level proficiency in requirements elicitation, stakeholder management, and documentation.

- Deep experience producing business requirements documents (BRDs), product requirements documents (PRDs), functional specifications, and test scenarios.

- Solid understanding of software development lifecycle (SDLC) methodologies — Agile, Scrum, Kanban.

- Strong facilitation skills: workshops, discovery sessions, design reviews.

Technical Depth

- Comfortable reading and producing API specifications (REST, OpenAPI/Swagger).

- Working knowledge of BPMN for business process modeling.

- Understanding of microservice architecture and distributed systems design.

- Proficiency in SQL for data analysis and validation.

- Ability to engage meaningfully in technical discussions with engineering teams (data modeling, integration flows, event-driven systems).

- Familiarity with feature flags, rollout strategies, and system fallback design

Leadership & Soft Skills

- Strong people manager with demonstrated ability to coach, give feedback, and develop talent.

- Excellent written and verbal communication skills — able to produce clear documentation and present to senior stakeholders.

- High attention to detail without losing sight of the bigger picture.

- Resilient, pragmatic, and comfortable operating in ambiguity.

- Data-driven mindset — uses metrics to track team performance and delivery health.

Nice-to-Have Skills

- Experience in digital banking or lending products.

- Familiarity with core banking platforms.

- Knowledge of KYC/AML compliance requirements and regulatory frameworks.

- Experience with event-driven architectures and message queuing systems (Kafka, RabbitMQ).

- Background in data analytics, BI tooling, or working with data teams.

- Exposure to AI-assisted analysis workflows or prompt-based tooling for documentation generation.

- Experience working with remote or distributed teams across time zones.

Tech Stack (Inferred)

Based on our product and engineering context, the Head of BA/SA will work across the following technology landscape:

| Category | Technologies 

| Backend | Python (Django, FastAPI, Flask), REST APIs, OpenAPI/Swagger |

| Databases | PostgreSQL, data modeling, SQL |

| Mobile | Android (Kotlin/Jetpack Compose), iOS |

| Frontend | Web (React/Angular-based), Figma (UI/UX design) |

| Architecture | Microservices (~50 services), event-driven (RabbitMQ, Kafka) |

| Infrastructure | AWS, Docker, Kubernetes, CI/CD |

| Core Banking | Mifos, savings account services, credit systems |

| Payments | QRPH, PESONet, e-wallets, Xendit |

| Process Tools | BPMN, ClickUp, Figma, GitLab |

| Documentation | OpenAPI (Swagger), Markdown, PRD/BRD templates |

Success Metrics / KPIs

The Head of BA/SA will be evaluated against the following indicators of success:

Team Performance

- Team utilization and capacity alignment across product squads.

- Analyst retention rate and career progression velocity.

- Time-to-onboard new analysts to full productivity.

Delivery Quality

- Reduction in requirement-related rework and scope churn during sprints.

- Defect rate attributable to incomplete or ambiguous requirements (tracked in QA).

- On-time delivery rate for BA-owned deliverables (specs, solution docs, test cases).

Documentation & Standards

- Coverage and freshness of system documentation across active services.

- Adoption rate of standardized templates and documentation practices across the team.

- Stakeholder satisfaction with BA outputs (measured via periodic surveys).

Business Impact

- Stakeholder satisfaction score (business and engineering counterparts).

- Analyst contribution to successful discovery-to-delivery cycles for key initiatives.

- Identification and escalation of high-risk ambiguities before development begins.

Please note: we are only considering candidates with experience in MedTech / Healthcare domain.  

Projects in various Healthcare subdomains, implemented using the HL7 FHIR standard for international clients from regions including the Middle East, Asia, the US, and Europe.

Responsibilities:

• Creation of the technical design and technical specifications for business solutions
• Business decisions analysis
• Change management support
• Development support
• Testing activities

Background:

• 3+ years of experience system analysis, product ownership 

Required skills:

• Clear understanding of principles and specifics of software development methodologies Strong understanding of Agile/Scrum
• Knowledge of data modeling and data flows modeling, data mapping
• Knowledge of basic principles of SQL & relational databases, NoSQL databases
• Extensive knowledge of business analysis activities and techniques (UML, BPMN)
• Knowledge of requirements management tools (at least JIRA & Confluence)
• Good experience in working with REST APIs, JSON, XML, Postman
• Systems thinking and functional decomposition skills
• Excellent knowledge of bug life cycle
• Experience in Test Design, Test Case creation and maintenance
• Experience in testing complex software applications

Big advantage:

• Experience with healthcare systems and healthcare standards like HL7 FHIR, HL7 v3, SNOMED

Nice to haves:

• Understanding of programming languages
• Experience of using version control systems (e.g. GIT)
• Experience of using test automation or BDD (Cucumber, Behave)

We offer:

• Competitive compensation
• Full equipment for remote work
• Full remote setup, with the option to work from our Kyiv office (Business Center Europe Plaza, near the metro)
• Corporate English classes via Zoom (fully covered by the company)
• Paid time off, vacation, and 100% paid sick days
• Additional New Year holidays
• Opportunities to impact the direction of projects and product growth
• Interesting and large-scale projects
• Dynamic, professional team
• Supportive and responsive management

About Edenlab

Edenlab is a custom software development company with deep expertise in fintech and healthcare. We work on large-scale, meaningful projects for international clients — from MedTech platforms and e-Government services to core fintech solutions.

We cover the full product development lifecycle: from business and system analysis to architecture, development, testing, and post-release support.

Our team is our greatest value. We’re a group of smart and driven people who care about building products that make a real impact. We combine startup agility with enterprise-level quality.

We value ownership, transparency, and curiosity — and we’re looking for people who share the same mindset.

If this role sounds like a good fit for you, we’d love to hear from you! Please send your CV along with your salary expectations!

edenlab.com.ua

About Digis
Digis is a European IT company with 200+ specialists delivering custom software development and staff augmentation services to clients in the US, UK, and EU.
We build long-term partnerships and focus on transparency, trust, and measurable business results.

About the Project
This role is part of Digis’ internal sales & lead generation department.
The team works with LinkedIn and email outreach to generate qualified leads for IT outsourcing and staff augmentation services.
The processes are mature, well-documented, and currently scaling. You will work closely with the Head of Sales and Lead Generation team, directly influencing the company’s sales pipeline.

Key Tools & Technologies

• LinkedIn Outreach
• Email Outreach (Gmail-based tools)
• Google Sheets / Google Docs
• AI tools for writing support: ChatGPT, Grammarly
• Lead verification & data tools: Apollo, Zerobounce, etc.

Requirements
• 1+ year of experience in Lead Generation / Outreach (outsourcing/outstaffing companies)
• Hands-on experience with LinkedIn and email outreach
• Ability to write manual, personalized outreach messages
• Familiarity with ChatGPT / Grammarly as writing assistants
• Strong analytical thinking and attention to detail
• Upper-Intermediate+ English

Responsibilities

• Build ICP-based company lists
• Find and verify contact data (emails, LinkedIn profiles) of decision-makers
• Write personalized outreach messages (email + LinkedIn)
• Log and maintain data in tracking sheets / CRM
• Continuously improve outreach quality and conversion rates
• Collaborate closely with the Head of Sales and Lead Gen team

We Offer

• 20 paid vacation days per year
• 5 paid sick leaves per year (no medical documents required)
• Personalized development plan with training compensation
• English courses compensation
• Work equipment if needed (PC / laptop / monitor)
• Flat and transparent internal communication
• Opportunity to switch between projects and technologies within Digis
• Full accounting and legal support

We are looking for a Payments Operations Lead who will take end-to-end ownership of our payments domain, including PSP integrations prioritizations, operational performance, and alignment with product and development teams.

This role sits at the intersection of operations, product, and business, and is responsible for bringing structure, visibility, and scalability to our payments ecosystem.

Requirements

• Strong experience in payments / PSP integrations (preferably iGaming, fintech, or high-load transactional environments)
• Ability to operate across operations, product, and business domains
• Strong ownership mindset with a hands-on approach
• Experience working with metrics, dashboards, and performance optimization
• Ability to structure complex processes and bring clarity to chaotic environments

Responsibilities

• Act as a primary point of contact for all payment providers (PSPs), managing day-to-day communication and operational issues
• Own and resolve ongoing payment-related challenges, including incidents, delays, and performance gaps
• Monitor and improve key payment metrics (success rate, approval rate, processing time)
• Initiate and drive investigations into payment-related issues and ensure timely resolution
• Evaluate readiness of payment solutions for new markets
• Lead the launch and management of new PSP integrations and payment methods
• Translate business and operational needs into clear requirements for the development team
• Contribute to roadmap planning in alignment with product and business priorities
• Prepare and maintain internal documentation, manuals, and runbooks
• Coordinate cross-functionally with Product, Tech and Finance teams
• Potentially manage an operational specialist and oversee daily execution

BigD is looking for a talented Customer Support Specialist to join our dynamic team.
BigD is a leading operator focused on the LATAM market (one of the top brands). But that’s not all — we also run a thriving Affiliate Program, a convenient Payment Solution, and an AI-based User Acquisition platform. We’re a big family of over 500 creative minds.

Working Conditions

• Current shifts: 08:00–16:00, 16:00–00:00, 18:00–02:00, 00:00–08:00
• Main shift pattern: 4/2 (4 working days / 2 days off), with minor variations possible
• Shifts per month: 20–22
• Performance evaluated through KPIs and quality control of service within the team
• Opportunity for career growth within the team based on your performance and success as an agent
• Tier system: as you progress, you may be promoted to Mid/Senior level with corresponding salary increase and bonuses

Requirements

• Sociability and friendly communication
• Stress resilience and empathy
• Language skills (spoken and written): Spanish: C1–C2, English: B1–B2
• Multitasking skills
• Basic experience with CRM systems, customer databases or ticketing tools
• Time zone of residence: LATAM (GMT-4, GMT-5)
• Availability to regularly work any shift within a 24/7 schedule
• Ability to search for information and solve problems quickly
• Willingness to communicate with customers via voice (a phone channel may be added in the future)
• Communication channels: chat, messaging, email, IP telephony (in the future)
• Clear, understandable, and correct oral and written communication
• Fast typing skills

Tasks and Objectives

• Handle incoming and outgoing customer communications in accordance with company standards (KPIs, SLAs, quality levels, etc.)
• Communicate with colleagues both within and outside the customer support team (other departments, partners, etc.)
• Prepare reports and analyses related to your responsibilities and current activities
• Mentor new team members during their onboarding and training period
• Keep the knowledge base and regulations up to date based on current processes
• Participate in the improvement of processes and service quality within the team

What we offer:

• Direct communication with the core TEAM.
• 28 calendar days of vacation.
• Paid sick leave.
• Sports compensation.
• Training and course compensation.
• Birthday day off.
• Flexible working hours.
• Regular salary reviews.
• Favorable salary payment terms.
• A non-toxic, bureaucracy-free work environment.
• Stable salary payments.

Join a fast-growing team at the forefront of online gaming, where your expertise will directly contribute to the company’s growth and success.

We are looking for a Product Manager to create and develop a comprehensive loyalty and retention ecosystem that maximizes trader Lifetime Value (LTV), reduces churn, and turns active users into brand advocates.

Responsibilities

• Shape and execute the product vision and roadmap for the Loyalty & Retention domain
• Design the logic for bonuses, rebate systems (spread/commission cashback), and VIP programs
• Manage the product backlog, write clear Product Requirements Documents (PRDs), set tasks for the development team, and oversee execution
• Conduct regular CustDev interviews with traders to uncover their true motivators and barriers
• Collaborate with the Data Science team to build churn prediction models and personalize promotional offers
• Analyze the performance of launched features and iteratively improve the product

Requirements

• Proven experience as a Product Manager (preferably in high-frequency products)
• Strong understanding of key metrics: Retention, LTV, Churn, DAU/MAU, ROI
• Proven track record of developing and launching loyalty programs, bonus engines, and referral systems
• Strong proficiency in product analytics tools  and a data-driven approach to decision-making
• Experience in conducting A/B tests and customer development (quantitative and qualitative research)
• Understanding of user behavior & psychology (ideally, the psychology of a trader or gamer)
• Customer Empathy: Ability to understand traders' pain points and drivers (fear of loss, excitement, need for recognition)
• Strategic Thinking: Ability to foresee how a bonus system will impact the business in the long term, not just in the immediate future
• Excellent communication skills: Strong skills in driving cross-functional teams (Engineering, Marketing, Analytics, Support)
• Proactivity: Readiness to independently identify growth opportunities within the retention funnel and pitch solutions

Will be a plus

• Direct experience working in CFD/Forex brokers or Crypto exchanges
• Personal experience in trading or investing 
• Understanding of CRM marketing principles (push notifications, automated email sequences) to sync product features with marketing communications

We offer

• Tax expenses coverage for private entrepreneurs in Ukraine
• Expert support and guidance for Ukrainian private entrepreneurs
• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We’re looking for a Senior Product Designer to join our team and help create outstanding digital experiences for a global product.
 

🔹 You’re a great fit if you...

• Have strong experience designing mobile and web applications
• Use Figma or Sketch as your primary UI design tools
• Are confident in advanced prototyping (Principle, After Effects, ProtoPie, Smart Animate, or similar)
• Can clearly articulate your design decisions, including challenges and how you approached them
• Have a strong product mindset and experience collaborating with cross-functional teams
• Are fluent in English (C1–C2)
   

🔹 Nice to have

• Basic understanding of HTML, CSS, and JavaScript
• Experience with Atomic Design methodology (atoms, molecules, components)
• Background in graphic design or brand identity
• Familiarity with 3D design tools
   

🔹 What we offer

• 💸 Competitive compensation based on your experience and skills
• 👭 A friendly and supportive team of like-minded professionals
• 🤒 Paid sick leave
• 🌴 21 working days of paid vacation + Polish national holidays
• 🎉 Corporate events and team activities
• 🩺 Private medical care (for residents in Poland)

• 🧩 Opportunities for continuous learning and development

   

🔹 Why join us

• Work on a high-impact, global product
• Enjoy a no-micromanagement culture built on trust and ownership
• Be part of a collaborative team that supports each other
• Grow in a creative and design-driven environment at Fireart
   

🔹 Recruitment process

1️⃣ Interview with a Recruitment Specialist
2️⃣ Interview with the Head of Design
3️⃣ Interview with the Team Lead
4️⃣ Interview with the Client
 

⚡ Important: This is an urgent position, so we’re looking for someone who can start immediately.

Client is a top one in automotive sphere. He has a bunch of projects which are related with tools for testing/emulation of IVI part. Part team is in Detroit and part in Ukraine remote. Projects have parts starting from HW boards and completing with SW part.

• Responsibilities:

  Testing Balance: 70% Automation / 30% Manual testing split.
  Embedded automation: actively contribute and evolve existing automation framework (Python).
  Protocols: Hands-on experience with CAN, gRPC, and TCP.
  Embedded Systems: Expertise in hardware flashing and embedded environment interaction.
  OS: Linux knowledge and CLI proficiency.
  CICD: Experience with GitHub Action.
  Test Planning: Define the automation strategy for new features, ensuring high coverage for complex automotive use cases.
  Reporting & Analytics: Build reports to visualize test results, hardware stability metrics.

• Mandatory Skills Description:

  Automotive experience
  Understanding of CAN
  Python: Advanced proficiency to evolve and maintain an existing automation framework.
  Protocols: Hands-on experience with CAN, gRPC, and TCP.
  Embedded Systems: Expertise in hardware flashing and embedded environment interaction.
  OS: Linux knowledge and CLI proficiency.
  CICD: Experience with GitHub Action.

We are a growing company that helps international clients build remote teams using in-house employees based in Pakistan.

We are looking for a proactive and communicative person to join us in a part-time role (~50 hours/month), combining recruitment and client communication.

This is a long-term opportunity with potential to grow in responsibility and hours.

Responsibilities:

• Interview final candidates (after initial screening by our HR team)
• Join client calls and present candidates
• Support clients during the hiring and onboarding process

Client Success:

• Communicate with international clients regularly
• Collect feedback and improve client satisfaction
• Conduct follow-ups (weekly/monthly)
• Assist with monthly billing communication

Requirements:

• Strong English (spoken & written)
• Experience in recruitment / HR / interviewing
• Good communication and people skills
• Proactive, responsible, and organized
• Comfortable working with international clients

Nice to have:

• Experience in client-facing roles
• Experience working remotely

What we offer:

• Flexible part-time role (~50h/month)
• Fully remote work
• Long-term opportunity with growth potential
• Work with international clients

We are looking for someone reliable, communicative, and easy to work with- not just a recruiter, but someone who can build relationships.

If this sounds like you, we’d love to hear from you 🙂

Look, we’re not hiring a "Social Media Manager" to check boxes and post on a schedule. We need someone to own our presence and turn this brand into a powerhouse. If you live by a strict content calendar and wait for a Jira ticket before you write a single caption - this isn't the place for you.

We need a hunter. Someone who spots a trend at 2 AM, sees the deep narrative where others see "boring finance" and knows how to turn fintech expertise into the kind of content people actually save to their folders.

What’s the vibe?

• You are the Voice: You own the full loop. Strategy, weird new formats, distribution - all of it.
• Idea Machine: We want you to come to us with "we need to talk about X", not wait for us to tell you what’s trending.
• Constant Beta: We’re down for any wild experiment as long as it moves the needle on reach and loyalty. If it works, it works.

The visual side (Important!) 🎨

We don’t have a designer, and we aren't planning on getting one. We’re doubling down on tech, so AI is your entire creative department. You need to be a wizard with Midjourney, Runway, Pika, and whatever new model dropped this morning. We’re building our SMM on a 100% AI stack because that’s where the world is going. If you can’t prompt your way out of a paper bag, we’re not a match.

You’re our person if:

• You’re dangerously autonomous. You see a gap, you fill it. No hand-holding.
• You actually get the 2026 algorithm. You know why things go viral today, not what worked three years ago.
• You’re an AI nerd. You track every update and probably have 50 tabs open of new neural tools right now.

• You genuinely give a damn about fintech and where technology is headed.

   

We aren't here to teach you "Marketing 1.0" We want a pro who’s already crushing it but wants a bigger, weirder, more complex stage to play on.

The Deal:

• Total Carte Blanche: Zero bureaucracy. If you have a vision, you have the green light.
• Actual Impact: You’ll be the one deciding how the whole industry perceives us.
• The High-Growth Grind: Deep tech, fast moves, and zero boredom.

Sound like you? Hit us up. Send over your portfolio or links to the accounts you’ve built. Bonus points if you include a "flex" of something cool you’ve built using AI.

We’re not looking for someone who just "finished a course." We’re looking for a Solo Player - a data-driven specialist who has managed campaigns end-to-end and knows how to scale based on cold, hard numbers.

The catch? We don’t have a massive buying department. You’ll be the sole owner of our traffic strategy and the ultimate decision-maker. No endless meetings, no "approval for the sake of approval." You run the show.

  What’s the mission?

• Full-Cycle Management: Launch and manage ads across Meta, TikTok, and beyond.
• Rapid Testing: Burn through creative/offer/landing page hypotheses faster than anyone else.
• Scale or Kill: Aggressively scale winning combos and cut losing campaigns without hesitation.
• System Hacks: Navigate bans, policy flags, and payment hurdles like a pro.

• Creative Synergy: Work closely with SMM to brainstorm high-converting hooks and concepts.

   

  It’s all about the numbers

We don’t care about "gut feelings." You need to speak the language of metrics to tell us exactly why a campaign is performing the way it is.

Your toolkit: CPC, CPM, CTR, CPA, ROI/ROAS, CR, and a solid grasp of LTV. You should be able to spot the bottleneck instantly: is it the creative, the traffic source, the lander, or the checkout?

🚫 This is NOT for you if:

• You’re used to working "by the book" and waiting for instructions.
• You can’t interpret metrics or turn data into an action plan.
• You’ve only worked as an assistant or handled "just one part of the process."

• Your English is "London is the capital of Great Britain" level. You need to be fluent enough to navigate global platforms, research trends, and communicate effectively.

   

✅ You’re our match if:

• You’ve independently managed and scaled high-budget campaigns.
• High-risk and Fintech are your natural habitat.
• You’re a self-starter who takes full responsibility for the budget and the outcome.
• English is your tool: You can easily read documentation, follow global ad trends, and communicate with the team.

 Why join us?

• Total Autonomy: You are your own Team Lead. We trust your expertise.
• Resource Access: Real budgets for testing and zero friction for launching new hypotheses.
• Direct Impact: No corporate layers. You work directly with the core team.
• Growth: Your income and role scale directly with your results.

📩 How to apply?

Skip the generic cover letter. Tell us:

1. Which traffic sources are you a beast at?
2. What have you launched and managed personally?
3. The Proof (Case Study): Goal → What you tested → The Stats (CPC / CPA / ROI) → Your conclusions.

Applications without data will be ignored. Let’s see what you’ve got!

Intetics Inc., a leading global technology company providing custom software application development, distributed professional teams, software product quality assessment, and “all-things-digital” solutions, is looking for Site Reliability Engineer to work with one of our projects.

We are building the infrastructure layer for modern AI inference: a globally distributed platform designed to deliver scalable, cost-efficient, and reliable access to GPU compute.

Our platform includes globally distributed control planes running on AWS, a large distributed fleet of GPU inference nodes across multiple GPU providers, and the networking systems that connect everything into a reliable, high-performance production platform. We use Kubernetes to orchestrate inference workloads and an open-source observability stack built around Prometheus, Grafana, Loki, Jaeger, and OpenTelemetry.

The control plane is relatively simple and primarily runs on EKS, with MySQL on AWS and a small set of supporting services. The more complex part of the platform is the GPU side: hosts are spread across providers and are often operated more like distributed on-prem infrastructure than traditional cloud services.

Role

We’re hiring an SRE / DevOps / Infrastructure Engineer to help scale and operate the core infrastructure behind our growing inference platform. This is a hands-on role for someone who wants to work on hard infrastructure problems across networking, Kubernetes, reliability, observability, and production operations. You’ll join a small, high-impact infrastructure team that is currently two engineers, with plans to grow to 4–5 by the end of the year.

What you’ll do

·      Build, operate, and improve the infrastructure powering the distributed inference platform

·      Own reliability, scalability, and operational excellence across AWS-based control planes and our multi-provider GPU fleet

·      Design and maintain the networking layer connecting control planes, Kubernetes clusters, and geographically distributed GPU hosts

·      Operate and improve Kubernetes-based inference orchestration, primarily on EKS

·      Manage deployments and infrastructure changes using Helm, FluxCD, and Terraform

·      Improve observability across the platform using metrics, logs, traces, dashboards, and alerting built on Prometheus, Grafana, Loki, Jaeger, and OpenTelemetry

·      Tune alerts, improve runbooks, and strengthen operational readiness as the system scales

·      Respond to production issues, perform root cause analysis, and implement durable fixes

·      Work closely with engineers across time zones using clear asynchronous communication and handoff practices, especially through Slack

·      Help expand Europe-based infrastructure coverage to support sustainable operations outside US business hours.
 

Requirements

·      5+ years of experience in SRE, DevOps, platform engineering, or infrastructure engineering

·      Strong production experience with networking and Kubernetes

·      Experience operating AWS infrastructure in production, especially EKS

·      Strong hands-on experience managing Linux hosts, clusters, and distributed systems in environments that are not fully abstracted by a major cloud provider

·      Experience with Prometheus, Grafana, Loki, Jaeger, and OpenTelemetry

·      Experience with deployment and GitOps workflows using tools such as Helm and FluxCD

·      Experience with infrastructure as code, ideally Terraform

·      Familiarity with alert tuning, runbook development, and practical incident management in production systems

·      Strong operational judgment: able to troubleshoot independently, respond calmly to incidents, and improve systems without constant direction

·      Comfortable working in a fast-moving startup where infrastructure, product, and customer demands are changing quickly

·      Clear communicator who can work effectively in an async environment and handle shift handoffs cleanly

Nice to have

·      Experience with AI inference, ML infrastructure, or adjacent high-performance distributed systems

·      Experience operating heterogeneous GPU fleets, bare-metal infrastructure, or multi-provider compute environments

·      Experience using AI tools productively in engineering workflows