Jobs at Djinni

We are seeking a highly skilled GenAI Engineer to design, build, and deploy Large Language Model (LLM)–driven applications and intelligent agent systems. The role blends prompt engineering, pipeline design, and software development with MLOps and data engineering to deliver scalable, production-grade GenAI solutions.

Employment type – B2B contract (part time, full time)

For B2B contractors in Poland and Croatia only.


Job Description:
6+ years of experience in software or ML engineering
4+ years in LLM / GenAI development.
Strong Python programming skills and experience with ML/AI stacks
Hands-on experience with LLM APIs (OpenAI, Anthropic, Mistral, Hugging Face)
Experience building RAG pipelines (FAISS, Weaviate, Chroma, Milvus) and with vector embeddings.
Familiarity with agent frameworks (LangChain, DSPy, CrewAI, LangGraph).
Knowledge of cloud AI platforms (Vertex AI, SageMaker, Bedrock, Azure OpenAI) and MLOps principles.
Practical understanding of data engineering (ETL, data cleaning, schema structuring).
Excellent problem-solving skills.
Excellent analytical, communication, and teamwork skills.

Preferred:
Experience in fine-tuning or adapting LLMs.
Exposure to multimodal GenAI and contextual evaluation tools.
Familiarity with GenAI UX development (Streamlit, Gradio, React-based chat UIs).
 

Job Responsibilities:

Design, implement, and optimize GenAI pipelines.
Develop prompt engineering frameworks
Build agentic systems using various frameworks for autonomous and/or multi-step reasoning.
Architect and deploy GenAI APIs and services
Establish LLMOps practice: versioning, benchmarking, and monitoring.
Collaborate with data engineers on ETL and knowledge ingestion pipelines
Implement GenAI UX layers (chat interfaces, dashboards, plugins)
Support pre-sales PoCs and cross-functional demos showcasing GenAI capabilities.

Reports to: Contact Center Lead

About the Role: We are looking for a communicative, energetic, and customer-oriented Contact Center Operator to join our team. In this role, you will be the voice of our brand — engaging with players, keeping them informed about exciting new offers, and helping them resolve payment issues.

Working closely with our Contact Center Lead, you will ensure every player feels valued and supported. If you are fluent in Portuguese, Italian, and Greek, love talking to people, and want to grow in a dynamic, fast-paced environment — we would love to meet you!

Key Responsibilities:

• Make outbound calls based on assigned tasks and scripts + sending SMS 
• Inform players about available bonuses, promotions, and offers
• Assist customers with failed payments and related issues
• Handle first-line customer inquiries and requests
• Prepare and submit daily activity reports in the approved format
• Participate in daily planning meetings and performance discussions

Requirements & Skills:

• Excellent spoken Portuguese, Italian, and Greek (C1/C2 level)
• Strong communication and active listening skills
• Friendly, confident, and outgoing personality
• Customer-focused mindset with a positive attitude
• Previous experience in a call center or similar role is a plus, but not required

Note: If you enjoy talking to people and creating positive customer experiences, we’d love to have you on our team!

We Offer:

• Format: Remote work. Schedule: Tuesday – Saturday (from 13:00 to 21:00). 
• Compensation: Competitive salary based on your experience + performance bonuses.
• Payments: In USDT (white crypto).
• Growth: Opportunity for professional and career growth within the project.
• Benefits: Paid vacation and sick leave, opportunities for continuous learning.

We are building a customer support team for our new project and are looking for a Customer Support Representative who is confident in both spoken and written German and English (B2 or higher).
 

You’re our ideal candidate if you:

• Are fluent in German (B2/C1 level);
• Have strong communication skills and are eager to learn, grow, and quickly grasp new information;
• Have previous experience in customer support (a plus, but not required).
   

What you’ll do:

• Providing customer service to German-speaking customers during incoming calls;
• Responding to inquiries about products in writing;
• Ensuring high-quality customer service and a positive experience when interacting with the service.
   

What we offer:

• Paid training;
• Stable and on-time salary (fixed pay + performance-based bonuses);
• Career development opportunities (within the project or in other company departments);
• Full-time employment;
• Work schedule: Monday to Friday, 10:00–18:00 (Kyiv time);
• Comfortable office or the option to work remotely (with a stable internet connection and backup power during outages);
• Supportive colleagues and a friendly, young team.

Simply Contact is looking for a proactive Account & Sales Specialist to develop our IT Help Desk and Managed IT Services business across Europe.

Key Responsibilities

• Develop and expand the European client portfolio (IT Help Desk, Service Desk, Managed IT Services);
• Identify and attract new B2B clients through outbound sales, networking, and partnerships;
• Conduct client meetings, presentations, and commercial negotiations;
• Prepare proposals and support tender participation;
• Manage existing client relationships and identify upsell/cross-sell opportunities;
• Coordinate between clients and technical delivery teams.

Requirements

• 2+ years in Sales, Business Development, Account Management, or Customer Success;
• B2B sales experience with a focus on new business development;
• Understanding of IT services, outsourcing, or managed services — a strong advantage;
• Experience with international clients;
• Strong communication and negotiation skills;
• English advanced;
• Self-motivated and results-oriented.

We Offer

• Building a new business direction within an international company;
• European client portfolio;
• Professional growth and flexible work format;
• Competitive salary + performance-based bonus.

We are seeking a proactive Middle Big Data Engineer to join our team. In this role, you will be responsible for designing, developing, and maintaining scalable data pipelines and reporting-ready data assets within Palantir Foundry. The ideal candidate will possess a robust background in cloud technologies, data architecture, and a passion for solving complex data challenges.

You will collaborate with a cross-functional team and stakeholders to translate business requirements into scalable data solutions, enabling reporting, improving data quality, and driving data transformation initiatives.

About the Client:

Our client is a leading global healthcare organization, driving innovation in pharmaceuticals, biotechnology, and patient-centric solutions. They develop advanced data and analytics solutions that help global organizations turn complex data into intuitive digital tools, enabling teams to make informed decisions in their daily operations and long-term strategy. Their projects span modern operational applications, interactive dashboards, and advanced analytics platforms designed to deliver actionable insights across multiple business domains.

Key Responsibilities:

• Collaborate with cross-functional teams to gather business requirements and design, implement, and maintain scalable data pipelines in Palantir Foundry, ensuring end-to-end data integrity and optimized workflows
• Design and maintain data ingestion, transformation, and orchestration pipelines using Palantir Foundry, Python, and PySpark
• Develop reporting-ready datasets and data models to support downstream analytics and Power BI reporting
• Develop, optimize, and maintain efficient ETL/ELT processes to collect, process, and integrate data from multiple sources, ensuring timely and accurate data delivery
• Implement data quality validation, monitoring, and health checks to ensure reliability and consistency of data assets
• Monitor pipeline performance, identify bottlenecks, troubleshoot production issues, and continuously improve scalability and processing efficiency
• Plan and prioritize work independently, communicate progress transparently, and proactively manage changing priorities while proposing practical solutions when requirements evolve
• Maintain clear technical documentation and promote automation and continuous improvement across data engineering processes
• Stay current with emerging technologies and industry best practices, incorporating innovative approaches into data engineering solutions

Required Qualifications:

• 3+ years of experience in data engineering, preferably within the pharmaceutical or life sciences industry
• Strong proficiency in Python and PySpark
• Proficiency with big data technologies (e.g., Apache Hadoop, Spark, Kafka, BigQuery, etc.)
• Hands-on experience with cloud services (e.g., AWS Glue, Azure Data Factory, Google Cloud Dataflow)
• Expertise in data modeling, data warehousing, and ETL/ELT concepts
• Hands-on experience with database systems (e.g., PostgreSQL, MySQL, NoSQL, etc.)
• Proficiency in containerization technologies (e.g., Docker, Kubernetes)
• Effective problem-solving and analytical skills, coupled with excellent communication and collaboration abilities

Nice to have:

• Experience with market research data
• Familiarity with Veeva CRM, Reltio, SAP, and/or Palantir Foundry
• Background in pharma or healthcare
• Experience with automation / pipeline optimization

We offer*:

• Flexible working format - remote, office-based or flexible
• A competitive salary and good compensation package
• Personalized career growth
• Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
• Active tech communities with regular knowledge sharing
• Education reimbursement
• Memorable anniversary presents
• Corporate events and team buildings
• Other location-specific benefits

*not applicable for freelancers

We are seeking a QA Engineer to own end-to-end quality assurance across our client data and reporting platform. Healthcare domain.

Responsibilities:

• Review and interpret requirements from multiple sources: Jira stories, Confluence documentation, BRDs, email threads, and stakeholder conversations
• Translate requirements into well-structured test cases covering happy paths, edge cases, and negative scenarios
• Participate in sprint planning and refinement sessions to flag testability concerns and ambiguous acceptance criteria early
• Perform data-layer validation against SQL Managed Instance in Azure: verify pipeline outputs, staging tables, transformation logic, and aggregations
• Perform presentation-layer validation in Power BI: verify measures, visuals, filters, slicers, and report behavior against expected data
• Execute UAT-level testing in a staging environment that mirrors production data and report structure
• Validate ADF (Azure Data Factory) pipeline runs: confirm correct data ingestion, transformation, and load behavior, including error and retry scenarios
• Coordinate with developers and flag regressions before UAT sign-off
• Log, triage, and track defects in Jira with clear reproduction steps, expected vs. actual results, and severity ratings
• Partner with developers and analysts to investigate root causes and validate fixes
• Produce QA summary reports for sprint reviews and release approvals

Qualifications Required:

• 5+ years in a QA or data validation role, ideally within a BI, analytics, or data engineering context
• Proficiency in SQL: comfortable writing complex queries to validate data in relational databases (Azure SQL / SQL Managed Instance experience is a plus)
• Familiarity with ETL or data pipeline concepts 
• Experience working in agile/scrum teams using Jira and Confluence
• English: Upper intermediate

Nice to Have

• Experience with test automation for data pipelines
• Hands-on experience testing Power BI reports or equivalent BI tools (Tableau, Looker, SSRS)
• Familiarity with Azure DevOps CI/CD pipelines and integrating automated tests into deployment workflows
• Experience testing ERP-adjacent data  or CRM integrations
• Scripting ability in Python for test harness development

We offer:

• Long-term contract

• 100% Remote position

ZentixSoft is looking for a Senior AI Infrastructure Architect (GCP, GKE & MLOps) 🧠⚙️
 

We are expanding our high-performance computing and MLOps direction for our international partners and are looking for a mature Senior AI Infrastructure Architect to design scalable, GPU-accelerated cloud environments in the security and urban intelligence sector.

Note: This is an Outstaffing role.
 

💡 Why ZentixSoft? 
💸 Salary Review: A structured system of compensation reviews aligned with your expertise and engineering growth. 
⚖️ Work-Life Balance: A focus on sustainable engineering practices with no senseless overtime, helping you keep your resource fully charged. 
🦾 Trust and Transparency: Zero micromanagement and no invasive time-trackers—we fully trust your professional autonomy. 🎁 Gifts & Culture: Corporate gifts for birthdays, and a true team atmosphere where your voice always matters.
 

If you are ready to architect next-generation AI platforms, here is what our perfect match looks like:

1️⃣ Cloud & K8s Mastery: Deep expertise in containerization and deploying high-performance, GPU-enabled Google Kubernetes Engine (GKE) clusters on GCP. 
2️⃣ MLOps Platform Design: Proven track record of architecting scalable MLOps pipelines to support massive AI/ML model training, testing, and production deployment.
 3️⃣ NVIDIA Acceleration Stack: Strong hands-on knowledge of the NVIDIA ecosystem, including CUDA, TensorRT, Triton Inference Server, and NVIDIA NIM to optimize model latency and throughput. 4️⃣ AI Services Integration: Practical experience working with Vertex AI and cloud-native AI/ML services. 
5️⃣ Cross-functional Leadership: Strong communication skills (English B2 or higher) to confidently align with DevOps, ML, and engineering teams on deployment standards.
 

Project Details:
 📍 Location: Remote. 
⏳ Duration: 6–8 months (Full-time allocation). 
🚀 Start: Within 2–3 weeks.

About us:

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.
 

We’re looking for a Content Manager to join our team and drive the growth of high-quality, SEO-driven content.

Your impact:

• Develop and manage content plans based on SEO analytics, audience needs, and market trends.
• Plan and oversee the creation of new content as well as regular updates of existing articles.
• Review, fact-check, and refine content to ensure consistency with the brand’s Tone of Voice and Google’s E-E-A-T standards.
• Optimize content structure, metadata, internal linking, and on-page SEO elements based on search intent and LSI principles.
• Analyze content performance metrics, including traffic, engagement, and conversions, and identify growth opportunities.
• Manage remote writers and freelancers: sourcing, onboarding, assigning tasks, managing deadlines, and providing constructive feedback.
• Ensure high-quality standards across all stages of the content production process.

About you:

• 2+ years of experience as a Content Manager in IT/Product companies.
• Hands-on experience managing remote writers or freelance teams.
• Advanced or strong Upper-Intermediate (B2) English with excellent proofreading and editing skills.
• Strong understanding of SEO principles and experience with tools such as Ahrefs and Semrush.
• Experience working with Google Analytics and Google Search Console.
• Highly detail-oriented with strong organizational and process management skills.
• Able to work independently, prioritize tasks, and consistently meet deadlines.

Nice to have:

• Experience in Health & Fitness or other YMYL industries.
• Experience using AI tools such as ChatGPT or Claude to optimize content workflows.
• Basic knowledge of HTML and graphic editing tools.

What you get at BetterMe:

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. There’s space for initiative, new responsibilities, and real career upgrades.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.

About us:
 

BetterMe — a global wellness ecosystem empowering millions to become better — physically, mentally, and emotionally. We build what makes people better and keep challenging ourselves to inspire others.

Your impact:
 

• Primarily work with Marketing team and help to make correct data-informed decisions;
• Automate the management and monitoring of marketing platforms (e.g., campaign status tracking, performance monitoring, budget control, anomaly detection);
• Build scripts and tools to interact with ad platform APIs, streamline routine tasks;
• Create AI-assisted workflows using LLM APIs;
• Develop and support dashboards and reports that provide transparency into campaign performance and business KPIs;
• Contribute to our internal BetterBI system, consolidating marketing, financial, and product data.
• Help design a scalable and maintainable analytics infrastructure and improve internal data workflows.

About you:
 

• 2+ years of experience as a Data Analyst in a product-oriented company;
• Experience working with digital marketing platforms (e.g., Meta Ads, Google Ads, TikTok Ads) via APIs;
• Full proficiency in SQL and Excel;
• Hands-on experience with BI tools and data visualization (e.g., Tableau);
• Confident Python skills for data manipulation and scripting;
• Strong English written/verbal communication skills;
• Analytical mindset; ability to structure information and dive deeper when it is needed;
• Practical experience using ChatGPT, Gemini, or other LLM APIs, with a good grasp of prompt engineering to solve business tasks.
   

Will be a plus:

• Experience working with product analytics platforms (Amplitude, Firebase, AppsFlyer, etc.);
• Understanding of A/B testing methodologies and experimentation frameworks.

What you get at BetterMe:
 

A mission that inspires. Every line of code, every design, every idea helps millions of people become healthier and more confident.
Trust without micromanagement. You manage your time and make decisions independently. We value outcomes, not online hours.
Growth opportunities. 90% of our leads have grown within the company. There’s space for initiative, new responsibilities, and real career upgrades.
Flexible work format. Choose what works best for you — office, remote, or hybrid.
Wellness in practice. Offline: workouts with professional trainers in our corporate gym, massage, corporate lunches, sports, and team activities — everything you need to recharge and reset together. Online: regular online workouts, partner discounts, and free access to our products.
Health insurance & corporate doctor.
Open communication. Transparency across teams, honest feedback, and support for initiatives are part of our everyday culture.
Support for sports events. We cover entry fees and encourage the team to compete and participate together.
Modern equipment. We provide new hardware and everything you need for productive work.
Legal & finance support. Experienced lawyers and financial specialists are always there to help — from documents to personal consultations.
An ambitious environment that gets recognized. Over the past two years, the BetterMe team has doubled in size, and we were named among Forbes’ Top 10 Best Places to Work in 2026.

Find more about us on social media platforms: Instagram, LinkedIn.

Position Summary

The Delivery Manager is responsible for coordinating multiple client engagements, managing project schedules, tracking deliverables, and serving as the primary communication bridge between clients and our technical teams.

This is not a hands-on cybersecurity engineering role.

Instead, you will ensure projects stay organized, clients receive proactive communication, deadlines are managed realistically, and scope changes are properly documented and communicated.

Our engineers and compliance specialists handle the technical work—you ensure everything gets delivered successfully.

Responsibilities

Manage multiple concurrent client projects from initiation through delivery.
Track milestones, deliverables, and project schedules.
Monitor project progress and identify risks before deadlines are missed.
Coordinate daily with cybersecurity engineers, AI MDR analysts, SOC personnel, and compliance specialists.
Communicate project status, risks, and schedule updates to clients.
Ensure clients are informed immediately when project scope or timelines change.
Coordinate internal meetings and follow up on action items.
Maintain project documentation and status reports.
Identify scope changes and work with leadership to adjust timelines or project plans.
Ensure no client is surprised by missed deadlines or lack of communication.
Escalate issues early and recommend solutions.

Qualifications

Required

3+ years of project coordination, delivery management, or client success experience.
Exceptional written and verbal communication skills.
Strong organizational and time management abilities.
Experience managing multiple projects simultaneously.
Ability to work independently in a fast-paced environment.
Comfortable working with technical teams while communicating with non-technical clients.
Excellent follow-up and attention to detail.

Preferred

Experience working for an MSP, MSSP, cybersecurity, cloud, or technology consulting company.
Familiarity with cybersecurity concepts such as SOC, MDR, SIEM, cloud security, or compliance frameworks (SOC 2, HIPAA, ISO 27001, etc.).
Experience with project management platforms such as Jira, Monday.com, ClickUp, Asana, or similar.
Experience using Microsoft Teams, Outlook, Excel, and AI productivity tools.

Success in This Role

You will be successful if:

Clients always know the current status of their projects.
Deadlines are proactively managed rather than missed.
Scope changes are identified and communicated immediately.
Internal teams stay aligned on priorities.
Deliverables are completed on schedule—or schedule changes are communicated well in advance.
Engineers spend more time delivering technical work and less time managing project communication.

What We’re Looking For

We’re seeking someone who naturally takes ownership, follows through on commitments, communicates proactively, and keeps projects moving. You should be comfortable working with multiple clients, coordinating technical teams, and ensuring nothing falls through the cracks.

If you’re the person who always knows what needs to happen next—and makes sure everyone else does too—we’d love to hear from you.

About DICEUS

DICEUS is a product company focused on building innovative SaaS solutions for the global insurance and financial services markets. Our mission is to modernize how insurers, brokers, MGAs, and other financial players operate through intelligent underwriting, seamless policy management, and digital engagement platforms. With clients across Europe, the Middle East, and North America, we are redefining how the industry delivers value through technology.

⸻

What You Will Do

As a Sales Intern, you will help expand our global client base by introducing our SaaS products to insurance companies, brokers, and fintech organizations. You will work alongside experienced sales and product professionals and gain hands-on experience in enterprise sales.

Your responsibilities will include:
• Researching and identifying potential clients in target markets
• Assisting with outbound communication (email, LinkedIn, etc.)
• Supporting product presentations and demo meetings
• Participating in sales discovery and proposal preparation
• Updating CRM records and sales documentation
• Collaborating with the marketing team on outreach campaigns
• Learning about SaaS sales, insurance industry trends, and client needs

⸻

Requirements
• Strong interest in B2B sales, SaaS, or the insurance/fintech industry
• Upper-intermediate or higher English level (written and spoken)
• Great communication and research skills
• Self-motivated, curious, and eager to learn
• Basic understanding of software products is a plus
• Previous sales or internship experience is a bonus, but not required

⸻

What We Offer
• Real-world experience in international SaaS sales
• Opportunity to grow into a Junior Sales Manager role
• Mentorship and training in the insurtech and fintech space
• Supportive team and career development path

Join us and start your career in tech sales with a team that supports your growth. Apply now!

Responsibilities:

• Develop and scale the existing affiliate portfolio while building long-term partnerships.
• Communicate with affiliates via Telegram, email, and other communication channels.
• Support partners by resolving operational issues and providing ongoing assistance.
• Identify, recruit, and onboard new affiliates into the partner program.
• Monitor and analyze key performance indicators (KPIs) for each affiliate.
• Participate in industry events, including conferences, exhibitions, and meetups.
• Prepare reports and analyze affiliate performance.
• Manage partner payouts and conduct weekly reconciliations.
   

Requirements:

• Proven experience in the betting/gambling industry working with Tier 1 GEOs (AU, NZ) is a must.
• Strong negotiation skills and the ability to build relationships with different types of partners.
• Experience working with reporting tools such as Google Sheets and Microsoft Excel.
• Creative mindset with the ability to develop effective solutions for affiliates.
• Excellent communication and interpersonal skills.
• Strong analytical thinking and attention to detail.
• Experience in sourcing and acquiring new affiliates.
• Ability to respond quickly to partner requests, including urgent situations.
• Experience working with top-performing affiliates.
• English proficiency at Intermediate level or higher.

We Offer:

💻 Fully remote work from anywhere in the world.

⚡ Fast decision-making with minimal bureaucracy.

🤝 A friendly and supportive team of professionals passionate about what they do.

📈 Ongoing support from experienced managers committed to your professional growth.

🏖 20 paid vacation days, 5 additional paid Day Offs, and paid sick leave.

Emerise Group is a dynamic, product-driven group of companies operating in the iGaming industry. We build high-impact solutions that fuel innovation and deliver outstanding user experiences across the entertainment ecosystem. We’re searching for a Sales (VIP) Manager - you’ll be responsible for building relationships with players from their first interaction with the product helping them complete onboarding, encouraging first deposits, and supporting their journey toward becoming engaged and loyal customers.
 

Must-Have Skills & Experience:

• 1+ year of experience in Sales, Retention, Customer Success, Account Management, or VIP Management.
• Upper-Intermidiate English (written and spoken) + Additional languages are considered an advantage.
• Proven track record of achieving revenue, retention, or sales targets.
• Experience working in iGaming, online casino, sports betting, fintech, or other performance-driven industries is highly preferred.

Desired / Preferred Skills:

• Experience in online casino or sportsbook operations.
• Knowledge of player segmentation and customer lifecycle strategies.
• Understanding of responsible gaming principles.
• Experience working with outbound call campaigns.
• Familiarity with bonus mechanics, promotions, and gamification strategies.
• Experience managing customer portfolios.
• Ability to work in a fast-paced, target-driven environment.
• Experience with CRM automation and customer journey optimization.
   

Expected Duties / Tasks:

• New Player Activation: contact newly registered players and guide them through their onboarding journey.
• Assist customers in completing  first deposit activities.
• Increase conversion rates from registration to active depositing customers.
• Early Lifecycle Development: build relationships with newly depositing players.
• Promote relevant campaigns, bonuses, tournaments, and special offers.
• Increase player engagement and activity levels.
• Reactivation & Retention: proactively engage inactive or declining customers through calls, emails, and messaging channels.
• Identify reasons for inactivity and implement personalized retention strategies.
• Successfully reactivate dormant customer accounts.
   

Selling Points:

• Remote-First Work Model: we offer a fully remote work environment, providing you with the flexibility to work from any location worldwide while maintaining high productivity and work-life balance.
• Growth-Oriented Environment: join a fast-growing business operating in a startup-driven environment with minimal bureaucracy. We value efficiency, ownership, and the ability to make decisions quickly.
• Opportunity to Make a Measurable Impact: you will play a key role in driving player activation, conversion, and retention, directly influencing business growth through proactive sales strategies and personalized player engagement. You will work closely with the VIP team to build strong player relationships and contribute to the growth of the VIP program.
• Collaborative and Transparent Culture: we foster a professional, respectful, and open working culture where teamwork, accountability, and clear communication are core values.

Senior Business Analyst

About

Good software should make complicated things feel simple. 

That's what we do at ClassOwl: we take the everyday chaos of running a school and turn it into one clean platform that teachers, students, parents and admins actually love. Now we need a Business Analyst who sees a tangled process and wants to bring order to it.

We encourage you to apply if you are an agile, smart, proactive, and intellectually curious person who loves building complex systems while keeping them inherently simple.

You will work with our Business stakeholders and customers, collecting and refining requirements while still being able to make decisions independently. You will collaborate fluently in German and in English, and derive correct insights into user behavior.

Requirements

• At least 4 years in a Business Analyst role
• Extensive theoretical and working knowledge of BA methodologies and tools
• Be able to write very well-structured and detailed user stories in the rule-oriented format
• Possess strong interpersonal skills and comprehensive experience working in a team with a complex stakeholder structure
• Experience creating well-organized documentation and diagramming complex flows
• Familiarity with Relational Databases to be able to understand complex data structures and identify necessary changes
• Bachelor’s degree; Master’s degree preferred
• Experience supporting a diverse set of customers or stakeholders simultaneously
• Ability to use AI tools to work faster, without compromising the quality of requirements
• Fluent German; English

Would Be a Plus

• Experience as a Business Analyst in the Education domain is an advantage
• Familiarity with Mobile platforms

What Will You Do

• Proactively work with stakeholders to identify business, solution (functional, non-functional), transition requirements, and business rules
• Analyze the current state (As-Is) as well as impact analysis (To-Be) and identify gaps
• Based on the analysis, be able to come up and suggest different approaches to business decisions
• Thoroughly polish user stories to cover every little detail to minimize product defects
• Prepare or modify existing BPMN diagrams to supplement user stories, specifications, and change requests
• Prepare user stories / change requests, work with the Engineering team and Designer during the delivery process to clarify the goal, requirements, corner-case scenarios, relevant test cases, etc.
• Bring structure and clarity to an existing backlog; and document implemented features

Description

Our team is developing a set of services that support the company's operational activities, starting with the gaming platform itself, back-offices, and data analytics. The product is being developed by a small team of experienced professionals.

We work extensively with databases and distributed systems, discuss and implement architectural solutions, and conduct RND procedures to check the performance of certain solutions. We are looking for a team member who will work as part of the DevOps Team and collaborate closely with cross-functional teams to maintain and improve the current delivery workflow.

Requirements

• Experience in DevOps or related roles, ideally within a fast-paced tech environment;
• Proficiency in Helm Chart development;
• Familiarity with IAAC (Terraform) for backend infrastructure;
• Familiarity with GitOps best practises;
• Familiarity with AWS Services;
• Experience with configuration management tools;
• Knowledge of CI/CD pipelines and best practices;
• Experience with the continuous integration system (Jenkins, GitHub actions);
• Ability to troubleshoot complex issues and implement effective solutions;
• Excellent communication skills and the ability to work collaboratively in a team environment;
• Willingness to learn new technologies and adapt to evolving project requirements;
• Experience in Kubernetes (Self Hosted);
• Experience with ArgoCD and its' ecosystem;
• 2+ years of Python experience;
• Scripting language skills will be a plus (Bash, etc).
  
  Responsibilities
• Collaborating with the team to develop Helm Charts for our applications;
• Contributing to the Terraform backend team's codebase, ensuring efficient and scalable infrastructure;
• Configuring our development, testing and production applications to ensure optimal performance and reliability;
• Managing releases, ensuring smooth deployments;
• Overseeing continuous integration processes, including auto tests, quality checks, security checks, and more;
• Streamlining and optimizing Jenkins pipelines for efficiency and reliability.
  
  Technologies
• Python (Flask/FastApi, Celery, SQLAlchemy);
• PostgreSQL; Cassandra; Redis; KeyDB;
• GIT, CI/CD (Jenkins);
• Docker;
• Kubernetes; Helm; ArgoCD;
• Terraform;
• AWS Services (S3, SQS, SNS, Firehose, Glue);
• ELK Stack; Grafana; Prometheus/VictoriaMetrics.

Benefits

Why Join Us?

🎰 Be part of the international iGaming industry – Work with a top European solution provider and shape the future of online gaming;

💕 A Collaborative Culture – Join a supportive and understanding team;

💰 Competitive salary and bonus system – Enjoy additional rewards on top of your base salary;

📆 Unlimited vacation & sick leave – Because we prioritize your well-being;

📈 Professional Development – Access a dedicated budget for self-development and learning;

🏥 Healthcare coverage – Available for employees in Ukraine and compensation across the EU;

🫂 Mental health support – Free consultations with a corporate psychologist;

🇬🇧 Language learning support – We cover the cost of foreign language courses;

🎁 Celebrating Your Milestones – Special gifts for life’s important moments;

⏳ Flexible working hours – Start your day anytime between 9:00-11:00 AM;

🏢 Flexible Work Arrangements – Choose between remote, office, or hybrid work;

🖥 Modern Tech Setup – Get the tools you need to perform at your best;

🚚 Relocation support – Assistance provided if you move to one of our hubs.