Jobs at Djinni

Наш клієнт — міжнародна онлайн-гемблінгова компанія, що надає послуги ставок на спорт і казино з сильною присутністю в Латинській Америці. Їхня стратегія — це якісний, персоналізований ігровий досвід, що базується на сучасних технологіях та локалізованих сервісах. Компанія розробляє та запускає власні ігри для казино, а також керує власними платформами CRM, CS і бек-офісу.
 

Ідеально для тих, хто прагне:

• Будувати та масштабувати автоматизовані lifecycle-флоу (Welcome, Reactivation, Churn Prevention) у каналах Email / SMS / Push / WhatsApp (не масові розсилки для всіх);
• Працювати з детальною сегментацією (наприклад: фанати слотів / беттори вихідного дня / VIP у зоні ризику) та підбирати релевантні інсентиви під конкретну аудиторію;
• Впливати на ефективність бонусних витрат через підхід bonus-to-GGR (мислення бюджетами) та оптимізацію механік інсентивів;
• Запускати incrementality / true lift аналіз, щоб розуміти, чи бонус реально змінив поведінку користувача (чи депозит стався б і без нього);
• Володіти якістю промо (promo QA & stability): робити sanity-check бонусних лінків/кодів/тригерів перед кожним релізом.
   

Досвід, який стане твоєю перевагою:

• 1–2 роки практичного досвіду на позиції CRM Manager в iGaming (casino/sportsbook);
• Розуміння мультиканальної lifecycle-автоматизації (Email / SMS / Push / WhatsApp) та базових принципів сегментації;
• Сильна увага до деталей, QA-підхід у роботі та впевненість у роботі з ключовими CRM-метриками й цифрами;
• Досвід A/B тестів або оцінки впливу кампаній;
• Англійська на рівні B1+ (Intermediate); іспанська буде плюсом.
   

Ми цінуємо:

• Енергійність та проактивність у щоденній роботі;
• Комфорт у швидкому темпі та готовність залишатися на зв’язку, коли це важливо;
• Сильне бажання зростати, швидко вчитись і брати на себе більше відповідальності.
   

Наші клієнти пропонують конкурентні переваги для підтримки вашого професійного та особистого зростання, зокрема:

• Фокус на здоров’я та well-being;
• Глобальне медичне страхування;
• Можливості професійного росту та розвитку;
• Benefit-програми (компенсація спортзалу, стоматології, психологічних сервісів тощо);
• Performance-based бонуси та винагороди;
• Динамічне, міжнародне робоче середовище.

English version:

Our client is an international online gaming company offering sports betting and casino services, with a strong presence in Latin America. The company focuses on delivering a high-quality, personalized gaming experience by leveraging advanced technology and localized solutions. The client develops and launches proprietary Casino Games and operates its own CRM, Customer Support, and Back-office platforms.
 

Perfect for those who aim to:

• Build and scale automated lifecycle flows (Welcome, Reactivation, Churn Prevention) across Email / SMS / Push / WhatsApp (not broadcast to everyone campaigns);
• Work with granular segmentation (e.g., Slot Fans / Weekend Bettors / at-risk VIPs) and match the right incentives to the right audience;
• Contribute to bonus cost efficiency through bonus-to-GGR budget thinking and incentive mechanics optimization;
• Run incrementality / true lift analysis to understand whether a bonus truly changed behavior (or users would have deposited anyway);
• Own promo QA & stability by doing sanity-checks of bonus links/codes/triggers before each release.
   

Experience you’ll need to bring:

• 1-2 years of hands-on experience as a CRM Manager / CRM Specialist in iGaming (casino/sportsbook);
• Solid understanding of multi-channel lifecycle automation (Email/SMS/Push/WhatsApp) and basic segmentation principles;
• Strong attention to detail with a QA mindset, and confidence working with core CRM metrics and numbers;
• Exposure to A/B testing or campaign impact evaluation;
• English B1+ (Intermediate); Spanish is a plus.
   

It’s a perfect match if you have those personal features:

• Energetic and proactive in day-to-day work;
• Comfortable in a fast-paced environment and ready to stay responsive when it matters;
• Strong desire to grow, learn quickly, and take on more responsibility.
   

Our clients offer competitive benefits to support your professional and personal growth, including:

• Health & Wellness Focus;
• Global Medical Coverage;
• Growth Opportunities;
• Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
• Performance-Driven Rewards;
• Dynamic Work Environment.
   

Apply, and let your growth journey begin.

We are looking for a proactive and detail-oriented Sourcer to join our Recruitment team. You will be responsible for identifying and engaging top talent across game development disciplines — from artists and animators to engineers and designers — fueling the growth of a globally recognized studio.
 

What You'll Do

• Proactively search for and identify qualified candidates through LinkedIn, job boards, GitHub, ArtStation, Behance, and other relevant platforms
• Build and maintain talent pipelines for current and future hiring needs across technical, creative, and non-technical roles
• Craft personalized outreach messages that generate strong response rates from passive candidates
• Screen candidates at the initial stage and hand off qualified profiles to the Recruitment team
• Collaborate closely with recruiters and hiring managers to align on requirements and ideal candidate profiles
• Maintain accurate and up-to-date candidate records in ATS/tracking systems
• Research market trends and talent availability to advise on sourcing strategies
• Contribute to employer branding initiatives through targeted outreach and community engagement
   

What We're Looking For

• 1+ year of experience in sourcing or recruiting (IT, gaming, or creative industries preferred)
• Strong knowledge of Boolean search, LinkedIn Recruiter, and other sourcing tools
• Ability to quickly grasp technical and creative job requirements
• Attention to detail, persistence, and a proactive mindset
• Experience working with ATS systems is a plus
• Genuine interest in the game development industry is a big advantage
   

We Offer

• Competitive salary with a transparent bonus/commission structure tied to results
• Fully remote work with a flexible schedule
• Supportive and growth-oriented team environment without excessive bureaucracy
• Regular performance and salary reviews
• 18 working days of paid vacation + 10 sick days
• Opportunity to attend industry events (online and offline) and grow your professional network
• Career growth opportunities within a scaling international studio

🚀 About the Project

Our client is rebuilding their core technology stack with a strong focus on Azure cloud infrastructure and .NET backend services. This is a high-impact modernization initiative where data plays a critical role in business operations.

We are looking for a Data Engineer who will drive backend data services development, optimize ETL processes, and ensure reliable data flows across the system. You’ll work with large-scale datasets and contribute to building a scalable, cloud-native data infrastructure.

Engagement model: Long-term outstaff collaboration

Your Responsibilities:

• Design, develop, and maintain backend data services using .NET and Azure
• Build and optimize ETL pipelines for integrating data from multiple sources
• Ensure seamless and reliable data flow from SQL Server to document generation (PDFs) and printing systems
• Manage large datasets and implement efficient storage solutions in Azure
• Collaborate with cross-functional engineers to ensure scalability, performance, and system efficiency
• Contribute to architectural decisions within the new cloud-based stack
   

Required Skills & Experience:

• 5+ years of strong commercial experience with .NET backend development
• Solid hands-on experience with Azure cloud infrastructure
• Deep expertise in SQL Server (performance tuning, complex queries, data modeling)
• Proven experience building and maintaining ETL processes
• Experience working with large datasets and designing scalable data solutions
• Strong problem-solving skills in backend data processing and system optimization

• Good communication skills and ability to work in a collaborative environment

   

 Nice to Have:

• Experience with document generation workflows
• Background in system modernization or legacy migration projects

• Understanding of distributed systems and performance optimization

   

👉 What we offer:

📈 Professional Growth opportunities:

• Ambitious goals and interesting projects;
• Regular & transparent performance review and feedback process;
• Possibility for both vertical or horizontal growth (in case you want to try a different path).

🎁 Benefits program

• 18 working days of fully paid vacation;
• Free tax reporting support by our Financial department;
• Help with individual entrepreneurs’ questions and accounting support;
• Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.);

😌 Comfortable Working conditions

• Flexible working hours;
• Provision of required equipment;
• Remote working model.
   

Vacancy: Facebook Ads Account Manager

Work format: Remote
Schedule: 10:00 – 19:00 (+3), Mon–Fri

Compensation: Fixed salary + bonuses based on client spend

Responsibilities:

• Onboarding new clients and setting up advertising accounts.
• Issuing Business Managers, ad accounts, and payment profiles according to client vertical and spend.
• Prompt replacement of accounts/ad accounts in case of bans or restrictions.
• Ensuring correct operation of BM, ad accounts, and payment profiles.
• Monitoring account limits and setup stability.
• Tracking bans and restrictions (account restricted, ad account disabled, BM restriction).
• Handling client requests related to running campaigns.
• Resolving typical Facebook Ads issues (bans, payment risk/disabled, ad account disabled, etc.).
• Monitoring proper use of advertising accounts.
• Maintaining reports on issued accounts.

Requirements:

• Deep understanding of Facebook Ads infrastructure.
• Knowledge of common bans and restrictions on Facebook.
• Experience working with different types of ad accounts.
• Practical experience with Facebook traffic in the last 6 months.
• Experience with gray verticals is a plus.
• Understanding campaign launch logic and ad bundle structures.
• At least 6 months of experience in account management, support, or affiliate/arbitrage teams.

Conditions:

• Fully remote work.
• Stable fixed salary + bonuses based on client spend.
• Work in an established agency with structured processes.
• Comfortable schedule: 10:00 – 19:00 (+3), Mon–Fri.

Key Responsibilities 

• Strategic Outbound: Identify and target Mid-Market organizations in asset-intensive industries using a multi-channel approach and book meetings that convert into pipeline 
• AI-Powered Account Research: Leverage GenAI tools to conduct deep-dive research, summarize complex account hierarchies, and generate hyper-personalized insights that cut through the noise. 
• Discovery & Initial Demos: Lead initial discovery calls and deliver compelling "first-look" demos that connect COGEP’s value to specific client pain points. 
• Creative Prospecting: Use a resourceful mix of video messaging, social selling, and tailored content to engage stakeholders who are traditionally hard to reach. 
• Business Challenge Identification: Uncover real operational and maintenance challenges through effective questioning and active listening. 
• Market Intelligence & CRM Discipline: Share frontline market feedback, track engagement insights, and maintain accurate, up-to-date CRM records. 

Qualifications 

• Experience: 2–3 years in B2B SaaS sales. 
• Language: Fluency in English is mandatory. Professional proficiency in French is a strong asset. 
• Experience using CRM systems (Salesforce preferred) and sales engagement tools 
• Mindset: Highly resourceful with a "figure-it-out" attitude. You see a "no" as a puzzle to be solved, not a wall. 
• Agility: You thrive in a remote, fast-paced setting where processes evolve quickly as we scale. 

We offer

• Great office location 3 minutes from Pecherska metro station and great office conditions;
• Comfortable working place;
• Medical insurance after the trial period ending;
• Team-building activities;
• 24 paid vacation days per year;
• 5 paid sick leave days per year.

Project description

We’re looking for a Video Content Creator to turn complex product functionality into clear, structured tutorials and marketing videos.

You’ll focus primarily on creating video tutorials that explain how Coupler.io works and manage the video production process from script to final delivery. Beyond tutorials, you’ll lead the creation of short marketing videos and will work closely with marketing and product teams

WHAT IS YOUT IMPACT? 💡

You’ll create content that helps people understand how Coupler.io works before they ever need support. Your scripts and screencasts, packaged into clear and practical video tutorials, will show real workflows in Coupler.io and make complex features easy to understand and follow. You’ll also help produce short marketing videos for the website and paid campaigns to turn key messages into concise videos that clearly communicate the value of the product. If that inspires you, apply now! Please don’t forget to include your portfolio when submitting your application!

Required skills

🔹 Solid understanding of video production processes across all stages
🔹 Ability to manage the video production workflow
🔹 Hands-on experience with video tutorials/screencasts
🔹 Experience in short marketing video content creation
🔹 Strong research skills
🔹 Basic experience with video editing tools
🔹 Fluent English (written and spoken)
🔹 Experience collaborating with external vendors to manage content production
🔹 Proactive attitude
🔹 Strong communication and organizational skills
🔹 Ability to independently learn and navigate software products
🔹 Experience working in Figma or similar design tools

As a plus

🔹Hands-on familiarity with data analytics tools (Tableau, Looker Studio, Power BI)
🔹Experience with Google Analytics (GA4) and using data insights to optimize content

We offer

🌎 Full-remote from any location or in one of our offices (Kyiv/Krakow/Warsaw) bit.ly/rw-remotecollab
💸 Competitive compensation, access to savings program, and deposit policy
💻 Thanks to our hardware policy, we use the best equipment and can regularly update it
🌴 34 days a year as paid time off (24 standard days + 10 more to cover public holidays)
🏋🏼 Health policy budget that will cover your private sports and healthcare expenses
🎤 Participate in our online and offline events
⌨️ Our offices are equipped with modern ergonomic chairs and standing desks
🍪 You can always find fresh food and drinks in our kitchen
🤝 In Ukraine, we collaborate through Diia.City
🤩 More about our benefits and how we work 🔗 Railsware Handbook: railsware.com/handbook

Responsibilities

🔸 Record high-quality screencasts that show how Coupler.io works through real features, flows, and use cases.
🔸 Set up imports, automations, and scenarios independently to demonstrate real-life workflows on screen.
🔸 Write detailed scripts and storyboards that define the narrative, structure, and every on-screen step.
🔸 Manage the video production backlog from initial idea to final delivery, keeping work organized and moving.
🔸 Deliver short marketing videos for the website or paid campaigns, based on materials and messaging provided by the team.
🔸 Work closely with marketers and product managers to align on video goals, scope, and requirements.
🔸 Prepare clear production packages for editors, motion designers, and voiceover artists so everyone knows what to do.
🔸 Check freelancer deliverables, give actionable feedback, request revisions, and ensure quality at every stage.
🔸 Make sure every video is correct, well-structured, and aligned with Coupler.io’s brand and product reality.
🔸 Contribute to social media content planning, identifying opportunities where video can improve distribution, engagement, and content reach.

We are looking for a motivated Junior SERM Specialist with an SEO background to help manage and protect our brand’s online reputation. You’ll be responsible for monitoring search results, suppressing negative content, and promoting positive narratives through data-driven SEO strategies.

We are looking for candidates located in the European time zone (CET ±1) to ensure smooth collaboration.

What we expect:

• 1+ years of hands-on experience in SEO & SERM.
• 1+ years of experience with Google Ads
• Upper-Intermediate to Advanced English (written and spoken), fluent Ukrainian or Russian.
• Foundational knowledge of on-page and off-page SEO and how it applies to reputation management.
• Experience with SEO tools such as Google Search Console, Ahrefs, or SEMrush.
• Ability to analyze SERPs and identify competitor strategies.
• Understanding of PPC (Google Ads) to identify and mitigate unwanted or infringing advertisements.
• Understanding of Brand Protection processes: filing complaints for Trademark violations, Copyright infringement (DMCA), and phishing.
• Technical ability to identify hosting providers and domain registrars to send official Abuse Reports.

Key responsibilities:

• Track brand mentions and monitor changes in search engine results.
• File complaints in Google Ads against competitors for trademark infringement or unfair advertising.
• Submit reports for Trademark/Copyright violations and phishing to hosting providers and registrars.
• Execute strategies to displace negative search results with positive brand content.
• Coordinate with webmasters and platforms to remove or update misleading information.
• Prepare regular reports on reputation KPIs and the effectiveness of brand protection efforts.

Medier is looking for a detail-oriented and proactive specialist to join our CRM  team. It's the perfect position to start your CRM career. 

Location: Poland (Relocation supported)

Responsibilities:

• Technical setup and execution of CRM campaigns within internal systems.
• Working with Google Docs and Sheets to organize and track project data.
• Carefully review all task details and components before execution to ensure accuracy.
• Identifying errors, inconsistencies, and collaborating with managers to resolve issues quickly.

• Reviewing translations, spotting mistakes, and refining final copy to ensure high quality.

   

Requirements:

• English level B1 or higher
• Clear and proactive communication skills
• Strong attention to detail and analytical mindset
• Ability to manage multiple tasks efficiently
• Confident user of Google Workspace tools

Department: Design Team
Company: UK Planet Tools

UK Planet Tools is looking for a skilled and versatile Videographer to join our design team in an exciting and varied role.

You will be responsible for producing high-quality video content across the business, including planning, filming and editing engaging videos for YouTube and our social media channels.

This role involves working closely with the marketing and design teams to create content that showcases our products, supports marketing campaigns and helps customers better understand the tools we sell.

You will take ownership of the entire video production process — from planning and preparing shoots to setting up the studio environment, filming and editing the final content.

You will be expected to edit video in Adobe Premiere Pro and create motion graphics using Adobe After Effects.

Key Responsibilities

• Plan and organise video content, including preparing shot ideas, scripts and key product highlights
• Film product demonstrations, promotional videos and social media content
• Create short-form video content for YouTube Shorts, Instagram, TikTok and other platforms
• Capture clear product explanations and feature demonstrations
• Edit video content using Adobe Premiere Pro
• Create motion graphics and video enhancements in Adobe After Effects
• Ensure visual consistency and brand quality across all video content
• Organise and manage video files and media assets efficiently
• Work closely with the marketing and design team to support campaigns and product launches

What We're Looking For

• Experience in videography and video production (portfolio required)
• Confident using DSLR or mirrorless cameras for video recording
• Experience with studio lighting for video production
• Ability to plan and execute video shoots independently
• Strong experience editing video using Adobe Premiere Pro
• Good knowledge of Adobe After Effects for motion graphics
• Familiarity with AI tools for video production, editing, captions or content planning
• Strong attention to detail and visual quality
• Ability to manage multiple projects and meet deadlines
• Good organisational skills and a structured workflow

Bonus Points

• Experience creating content for YouTube, Instagram, TikTok or other social media platforms
• Experience filming product demonstrations or commercial content
• Experience using AI tools for video editing, automation, or content generation
• Interest in tools, DIY or product demonstration content

Gamzix is a dynamic player in the iGaming industry:
 

— Founded in March 2020 with a vision to redefine the world of online slot games
— Successfully delivered 60+ slot games
— The team has grown to 140 professionals and continues scaling
— Our main hub is located in Warsaw, in the heart of Europe
— We hold the MGA B2B Critical Supply License and certifications from iTechLabs and GLI
 

As part of our strategic growth, we are partnering with a dedicated product team AviaJet, focused on building a new generation of instant and crash games for the iGaming market.
 

We are looking for a Product Manager who will play a key role in developing new game concepts and leading the full lifecycle of instant games — from idea and market research to launch and product performance analysis.
 

This role is part of a dedicated product initiative developed in partnership with Gamzix, and the selected candidate will work closely with the AviaJet product team.
 

Responsibilities

— Conduct competitor research and analyze the instant / crash games market
— Generate and validate product hypotheses for new game mechanics
— Design and shape game concepts and gameplay mechanics
— Identify and research new game mechanics and player engagement patterns
— Prepare detailed product specifications and technical documentation
— Work closely with designers, developers, and other specialists to bring the game concept to life
— Manage the full product lifecycle from concept and specification to release
— Ensure smooth delivery of the product to production
— Analyze product performance after release and measure the success of game mechanics
— Continuously improve product features based on data and player behavior
 

Requirements

— 3–5 years of experience as Product Manager, Game Product Manager, or similar role
— Experience in iGaming or GameDev industry
— Strong understanding of product metrics and product lifecycle
— Hands-on experience with:

• product hypotheses validation
• A/B testing
• UX optimization

— Strong product mindset and ability to take ownership of the product from idea to release
— Ability to work independently and collaborate with cross-functional teams
 

Will be a plus

— Experience working with crash or instant games
— Experience designing game mechanics
— Background in data-driven product development
 

What we offer

— Competitive market-level compensation in the iGaming industry
— Fully remote format
— Opportunity to build new game products from scratch
— Direct collaboration with product stakeholders and decision-makers
— Fast decision-making and startup-like environment
— A chance to influence the future portfolio of instant and crash games
 

Please note that feedback on your application will be provided within two weeks if a positive decision is made regarding your candidacy.
 

I give my consent in accordance with the Law on the Protection of Personal Data dated June 1, 2010, No. 2297, effective from January 1, 2011, for the processing of information classified as personal data.

RESPONSIBILITIES:

• Design and maintain scalable cloud infrastructure on AWS and GCP using Terraform modules.
• Migrate legacy services to AWS ECS (Fargate) and manage containerized environments
• (Kubernetes/EKS).
• Build and optimize deployment pipelines using GitHub Actions and GitLab CI/CD.
• Apply SRE principles to ensure high availability, zero-downtime migrations, and performance
• tuning for RDS and Lambda.
• Implement comprehensive monitoring and alerting (Datadog, Prometheus, Grafana).
• Maintain platform security and operational standards for SOC 2 and HIPAA.

REQUIREMENTS:

• 3-5+ years in cloud architecture and Infrastructure-as-Code.
• Deep hands-on expertise with AWS services and exposure to GCP.
• Advanced proficiency in Terraform and Docker orchestration (ECS, EKS, or GKE).
• Strong skills in Python, Bash, or Go.
• Practical experience with modern pipeline tools and GitOps practices.
• Ability to work independently and drive blameless post-mortems.

WILL BE PLUS:

• Industry experience in Health-tech or Pharmacy.
• AWS Solutions Architect or Google Cloud Professional certification.
• Background in Platform or Developer Experience engineering.

MAIN BENEFITS:

• Flexible working hours;
• 25 paid days off and 10 sick/medical leaves;
• Additional paid days off for personal events like marriage and childbirth;
• Maternity/Paternity leaves;
• Medical insurance;
• Discount program;
• Self-development budget per year;
• Referral bonuses;
• Corporate events and gifts;
• Learning events and mentorship opportunities;
• Speaking Clubs;
• PE accounting and support.

We continue to grow and are looking for an ambitious and proactive Account Manager to join our team.

OUR CANDIDATE:

• Has at least 1 year of experience in a similar or related position in the gaming industry (B2B/B2C)
• Good analytical skills
• English - at least B2 (spoken and written), knowledge of Portuguese will be a plus
• Ability to work with clients, find an individual approach.
• Experience in resolving conflict situations.
• Able to quickly find answers to any questions within the team.
• Quick adaptation to changes.
• Able to work effectively with large amounts of information.
• Ambitious and willing to develop not only themselves but also the department.
• Proactive and not afraid to take responsibility.

LOOKING FORWARD TO THE NEXT ONE:

• Establish and maintain communication with partners/clients and all parties involved in the project
• Complete tasks in a timely manner.
• Take responsibility for the projects you are assigned to at all stages and focus on achieving the best possible result.
• Know your projects: the peculiarities of cooperation, the capabilities of clients and basic information about them, and timely enter information into the profile of each partner (agreements, meeting call-ups, work plan for a specific task).
• Advise clients in the course of cooperation, involving the team if necessary.
• Establish and maintain communication with partners/clients and all parties involved in the project.
• Manage the process of interaction between clients and partners.
• Communicate with customers, identify their needs and explain the value of products.
• Build relationships with clients and partners based on trust and respect.
• Ability to understand the needs of customers, ability to correctly transform their wishes into a plan and tasks.
• Collaborate with internal departments to facilitate customer satisfaction.
• Collecting and analyzing data to learn more about customer and client behavior.
• Maintaining up-to-date knowledge of the company's products.
• Tracking results on a daily basis.
• Generating and providing reports.
• Understanding industry trends.

WE OFFER:

• You can work anywhere in the world (remote work)
• Work schedule: 10:00/11:00 - 19:00/20:00, Mon-Fri
• Work in an international company
• An opportunity to join a fast-growing team of professionals and a cool product
• Stable and decent salary (based on the results of the interview)
• Paid vacation and sick leave
• Opportunity for career and professional growth
• Opportunity to realize your ideas and developments
• Opportunity to implement ambitious projects
• Support in non-standard approaches, creativity and initiative
• Freedom of action and prompt decision-making, no bureaucracy

JOIN THE TEAM!

A product tech company is looking for a DevOps Team Lead.

The company operates a large-scale international B2C digital platform in the live content and streaming domain. The mobile product connects creators with their audiences worldwide and enables talent monetization.

The company is well-established on the global market and backed by an international team distributed across multiple locations.

Responsibilities:

• Lead and mentor the DevOps team, providing technical guidance and setting best practices
• Own the design, implementation, and continuous improvement of infrastructure architecture
• Drive infrastructure strategy across R&D, staging, and production environments
• Architect and optimize scalable, secure, and highly available systems
• Design, implement, and oversee robust CI/CD pipelines across multiple projects
• Ensure reliability, performance, and cost-efficiency of cloud infrastructure (GCP)
• Lead incident response and ensure timely resolution of system issues
• Collaborate closely with Engineering, Security, and Product teams
• Standardize DevOps processes, automation, and monitoring practices
• Participate in planning, forecasting, and technical decision-making at a strategic level

The role involves working with technologies such as Kubernetes, Docker, Helm, CI/CD tools, infrastructure-as-code systems, and cloud platforms.

Requirements:

• DevOps / Infrastructure experience
• Experience with CI/CD tools (Jenkins, GitLab CI)
• Strong experience with build automation tools (Gradle or similar)
• Linux administration experience (CentOS / RedHat)
• Strong scripting and automation skills (Bash, Python, Ansible)
• Experience with infrastructure-as-code and configuration management tools (Terraform, Ansible, SaltStack, etc.)
• Strong experience with GCP
• Deep understanding of containerization and orchestration systems (Kubernetes, Docker)
• Experience leading technical teams or mentoring engineers
• Strong communication skills and ability to drive cross-team initiatives
• Intermediate+ English (written and spoken)

What they offer:

• Stock options grant (they’re a Silicon Valley Company)
• Competitive salary
• They’re an in-office team, working 4 days a week from the office, but they still believe in keeping things flexible and comfortable for everyone.
• Medical insurance for you and 75% off for your relatives
• Free lunches
• Parking
• Multisport card
• Cheerful team spirit and fun office atmosphere

Interview Process:
1. Recruitment call
2. Tech interview
3. Management interview
4. HRD call

Interested in this opportunity? Feel free to share your CV.

About Us
We operate multiple fast-growing ecommerce brands and are looking for a full-time Email Marketing Specialist to take full ownership of our email campaigns and automation flows.
This is a hands-on role for someone who can design high-converting emails, build them directly in Klaviyo, and create lifecycle flows that consistently drive revenue.
If you love ecommerce, email marketing, and performance-driven creative work — we’d love to hear from you.

Role Overview
As our Email Marketing Specialist, you will manage the full email marketing process across multiple brands:
 

• Promotional campaigns
• Automated flows
• Email design and production
• Optimization and growth

You will work closely with our team to execute campaigns that increase customer retention, conversions, and lifetime value.

Key Responsibilities
Campaign Creation & Management

• Design and build promotional email campaigns inside Klaviyo
• Plan weekly and monthly campaign calendars for launches, sales, and offers
• Segment audiences for targeted sends
• Schedule, test, and deploy campaigns with strong attention to detail
• Monitor performance and optimize based on results

Automation & Flow Development
Build and manage high-converting flows such as:
 

• Welcome Series
• Abandoned Cart
• Browse Abandonment
• Post-Purchase Upsell/Cross-Sell
• Winback Campaigns
• VIP/Loyalty Flows
• Seasonal & Holiday Campaign Flows (Black Friday, Christmas, Summer Sales, etc.)

Optimization & Growth

• Run A/B tests on subject lines, layouts, timing, and offers
• Improve open rates, click-through rates, and revenue per recipient
• Continuously update flows to maximize lifecycle revenue
• Identify new automation opportunities across the customer journey

Requirements

• 2+ years of hands-on experience with Klaviyo
• Strong ecommerce email marketing background
• Proven ability to design professional, high-converting emails
• Experience with segmentation, deliverability, and lifecycle marketing
• Ability to manage multiple brands and campaigns simultaneously
• Strong organizational and execution skills

Bonus Skills (Nice to Have)

• Basic HTML/CSS knowledge
• Conversion-focused copywriting ability
• Experience scaling email revenue for DTC brands
• Familiarity with analytics and reporting dashboards

What We’re Looking For

• A proactive owner who takes initiative
• Creative but performance-focused mindset
• Detail-oriented with strong QA habits
• Comfortable working full-time in a fast-moving ecommerce environment
• Someone looking for a long-term role and growth opportunity

Employment Details

• Full-Time Position
• Remote (with preferred overlap in CET)
• Competitive salary based on experience
• Opportunity to work across multiple exciting ecommerce brands

Our requirements: 

• Fluent/Advanced English (MUST!) 

• Ability to work night shifts (6 possible schedules: 15:00 – 00.00; 16:00 – 01.00; 17:00 – 02.00; 18:00 – 03.00; 19:00 – 04.00; 21:00 – 06.00 Kyiv time) 

• Confident PC user with solid knowledge of Microsoft Windows 

• Technical background or strong interest in exploring software and hardware products 

• Strong organizational, training, and time-management skills 

• Excellent communication and active listening abilities 

• Understanding of conflict resolution 

• Empathy, positive attitude and self-control 

Nice to Have: 

• Previous experience in customer or technical support 

• IT education or relevant technical background 

• Familiarity with ticketing systems (Zendesk, Zoho, ServiceNow), CRM platforms, and Jira

Summary: 

As a Customer Support Specialist, you will have an opportunity to join a very dynamic international team and become a trusted advisor to our clients, with the opportunity to join a dynamic international team and become a trusted advisor to our clients, contributing to the overall quality of our product by sharing feedback with an opportunity to contribute to the overall quality of our product by sharing feedback with the relevant stakeholders.  

You will interact with US business owners, learn about the telecom industry and embark on an IT career path within the organization.  

Key Responsibilities: 

• Support existing and prospective customers by providing timely and accurate information about B2BSoft products 

• Identify, analyze, and troubleshoot technical issues and provide effective solutions 

• Respond to support queries via phone, chat, and email 

• Assist customers with software and hardware configurations, billing, and merchant services–related requests 

• Maintain clear and detailed documentation of all service inquiries. 

About US:

Headquartered in New York City, USA, B2B Soft is an established leader in the development, implementation, and support of retail management systems (RMS) designed for the wireless retail industry. With over 20 years in business, we have built a best-in-class point of sale (POS) solution recognized by major telecom operators and serving customers across North America. 

As a true product organization, we work seamlessly with clients to ensure that the evolution of the platform is always in sync with their business needs, with a solid infrastructure behind it.  

A client’s success is our priority. Innovation is our tool. We care about customers by going above and beyond in intellect and effort. We are honest and curious. And we are agile, applying our knowledge and skills to best serve our clients and partners. Here, you will work with advanced products, be part of an open and transparent culture, learn both IT and business and advance quickly. 

Compensation/Benefits: 

Our culture is a collaborative, hands-on community where all voices are welcome at the table and existing associates’ welcome new employees with open arms. We are in an exciting phase of accelerated growth, and we welcome motivated individuals keen to hit the ground running. We also offer career and proficiency development plans and free English courses with native speakers.