Jobs Customer/Technical Support
422
Middle Partner Success Manager (Spanish)
$$$
United Tech
Full Remote
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Countries of Europe or Ukraine
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Product
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2 years of experience
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English - B1
We are building one of the most powerful live-streaming platforms, already connecting 400K+ monthly active users through live events, interactive video chats, and real-time community experiences.
Our mission is bold: bring joy, fight loneliness, and deliver safe, ad-free entertainment that keeps people coming back. This is a complex, fast-moving space, and we love it that way!
So, you will join a passionate, expert team tackling everything from scaling AI-powered recommendations to launching...
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46 views
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3 applications
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27d
Moderator / Support
$
Wartraf
Full Remote
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Worldwide
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Product
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0.5 years of experience
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English - A2
Responsibilities
Monitoring employee productivity and working hours across all projects within the time-tracking system.
Compile, maintain, and regularly update reporting data.
Validate data accuracy, identify discrepancies, and detect potential errors.
Track key operational processes and performance targets.
Prepare analytical summaries and insights for management.
Requirements
Intermediate proficiency in Excel / Google Sheets.
Ability to analyze large volumes of data with strong attention to...
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453 views
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135 applications
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27d
Implementation Manager
$$$
Innovation Systems
Full Remote
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Worldwide
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Product
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2 years of experience
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English - C1
ArboStar continues to expand and welcome new clients across the globe. To maintain our high standards of client satisfaction, weβre looking for a skilled Implementation Manager who will help us provide dedicated support and world-class service throughout the onboarding journey.
This role will ensure every new client experiences a seamless setup, strong engagement, and continued success with the ArboStar platform.
What Youβll Do
As an Implementation Manager, youβll guide new clients - primarily tree care...
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94 views
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15 applications
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28d
Ad Operations Manager
$$
Teqblaze
Verified Employer
Full Remote
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Countries of Europe or Ukraine
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Product
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3 years of experience
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English - B2
TeqBlaze, a trailblazer in the AdTech industry, is looking for a AdOps Manager who is passionate about quality, thrives in fast-paced environments, and is eager to make a tangible impact in AdTech.
Are you passionate about making a real impact and working in a fast-paced adtech environment?
Do you thrive in a collaborative setting and have a strong track record of success? If so, weβre looking for you!
Responsibilities:
Onboarding of new partners (DSPs, SSPs, direct publishers) β including technical...
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96 views
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6 applications
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28d
Game Community Moderator
$$
Happy Dots & Torpor Games
Part-time
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Full Remote
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Worldwide
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3 years of experience
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English - C1
We are looking for a Game Community Moderator to help create a positive, engaging, and safe environment for our player community. The moderator will monitor discussions, support players, enforce community guidelines, and serve as a bridge between the community and the development team.
This role is ideal for someone who is passionate about games, understands online communities, and enjoys helping players.
Community Management
Monitor the Suzerain Universe community and act as a representative of...
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106 views
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33 applications
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28d
Customer Care Expert (English speaker) β PRO bundle
$$
Wix
Responds Quickly
Hybrid Remote
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Ukraine
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Product
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1 year of experience
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English - C1
Job Description
This role is currently available in the following shift.
Tuesday - Saturday, 6 AM - 3 PM
Work with users to determine their needs and help them reach their business goals and enhance their online presence.
Manage email, phone, chat, and/or other communication channels as a primary contact for Wix users.
Introduce Wix users to our different tools, services and products they can benefit from, and help onboard them where appropriate.
Be an advocate for our technical products and...
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121 views
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0 applications
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28d
Junior/Middle Technical Support Engineer (Automotive)
$$$$
Sigma Software
Top Employer
Office Work
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Poland
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1 year of experience
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English - B2
We at Sigma Software are looking for a Junior/Middle Technical Support Specialist to join our expanding team. This role offers the chance to work in close collaboration with a Swedish engineering and development center, supporting innovative connectivity services for future vehicles.
Join us and be part of a company that delivers high-quality solutions to global leaders while fostering innovation and excellence.
Customer
You will have anβ―opportunity toβ―work with a worldwide leader in the Automotive...
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53 views
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1 application
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28d
Technical support manager (L1)
to $1000
Flexifai
Verified Employer
Full Remote
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Ukraine
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Product
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2 years of experience
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English - B1
We are looking for a Technical Support Manager (L1) to provide high-level assistance to our customers and partners. This role includes diagnosing and troubleshooting software issues, as well as configuring customer and provider accounts, including AI models.
Please note: This position requires working night shifts, including:
One shift from 11:00 PM to 8:00 AM (23:00 β 08:00)
One shifts from 10:00 PM to 7:00 AM (22:00 β 07:00)
Primary responsibilities of a Technical Support Manager:
- Diagnose and...
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191 views
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19 applications
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29d
Customer Support Team Lead β iGaming Startup (B2C, Tier 1 Markets)
$$$
SHALENI
Full Remote
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Worldwide
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2.5 years of experience
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English - None
We are looking for a Support Team Lead to build and manage the support team and ensure high service standards.
Your Zone of Impact
You will: β’ Build and structure the support team (hiring, onboarding, performance management) β’ Define and monitor KPIs (SLA, AHT, CSAT, FRT, Resolution Time, Retention impact) β’ Establish clear workflows, escalation matrix, and quality standards β’ Conduct regular 1:1s and performance reviews β’ Implement structured feedback and coaching β’ Analyze support data and identify root...
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155 views
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36 applications
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29d
Technical Support Engineer (night shifts)
$
Uvik Software
Responds Quickly
Full Remote
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Worldwide
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0.5 years of experience
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English - B2
Weβre looking for a Technical Support Engineer to join our remote team and ensure smooth operation of our applications during weekday night shifts.
Schedule: MondayβFriday, 23:00β07:00 (GMT+3)
Location: Remote
What youβll do
Provide prompt, professional support via chat, email, and ticketing tools
Monitor infrastructure & app health to ensure uptime and performance
Troubleshoot bugs; escalate critical issues to the engineering team when needed
Run routine checks on cloud services and resolve...
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425 views
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28 applications
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29d
Customer Support Lead (Farm Management System / Digital Platform)
$$$
Cropio
Verified Employer
Full Remote
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Ukraine
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Product
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3 years of experience
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English - B2
About the Role
The Customer Support Lead is responsible for leading the intake, validation, prioritization, and resolution tracking of all incoming customer support tickets related to bugs, system errors, and user questions.
This role ensures that customer-reported issues are properly documented, reproducible, prioritized by business criticality, and efficiently transferred to the development team. The position acts as the operational bridge between Customers and Engineering, ensuring high-quality...
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95 views
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26 applications
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29d
Customer Support β iGaming Startup (B2C, Tier 1 Markets)
$$
SHALENI
Full Remote
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Worldwide
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1.5 years of experience
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English - None
We are looking for a strong operational Support Agent who understands that customer support is not just βanswering chatsβ, but a structured function that directly impacts retention and revenue.
Your Zone of Impact
You will:
β’ Handle player inquiries via chat and email (account, payments, bonuses, KYC, technical issues)
β’ Work within clear SLA and quality standards β’ Escalate cases with structured context and proper documentation
β’ Track patterns in player requests and flag recurring issues
β’ Follow...
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136 views
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28 applications
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29d
Customer Support Manager
$
GBSFO
Ukraine
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Product
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English - B2
Eatery Club Β· B2B SaaS Β· HoReCa Automation
About Eatery Club
Eatery Club is a leading B2B SaaS platform for HoReCa automation. We help restaurants and multi-location chains streamline operations, integrate POS systems and payment providers, ensure fiscal compliance, and deliver modern digital guest experiences β all within a unified platform.
Our product has traction. Customers pay. The market is large and underserved by modern software.
As we continue to scale, we are looking for a Customer Support...
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180 views
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23 applications
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29d
Notion Consultant
$$
Intobi
Verified Employer
Full Remote
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Countries of Europe or Ukraine
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3 years of experience
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English - C1
Hello guys
At Intobi, we're a software and product development company passionate about driving innovation and progress.
We help our clients succeed by delivering custom-built tech solutions designed to meet their unique needs.
Our expertise lies in developing cutting-edge Web and Mobile applications.
Weβre looking for a success-driven Notion Consultant for one of our clients.
Our client is now Notion Consulting partners, and we are enrolled in a program where we will conduct 30 min. service calls...
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108 views
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14 applications
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29d
Notion Consultant
$$
Intobi
Top Employer
Full Remote
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Countries of Europe or Ukraine
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3 years of experience
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English - C1
Hello guys
At Intobi, we're a software and product development company passionate about driving innovation and progress.
We help our clients succeed by delivering custom-built tech solutions designed to meet their unique needs.
Our expertise lies in developing cutting-edge Web and Mobile applications.
Weβre looking for a success-driven Notion Consultant for one of our clients.
Our client is now Notion Consulting partners and we are enrolled in a program where we will conduct 30 min. service calls...
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67 views
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7 applications
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29d