Jobs Ukraine

Fit4Me is looking for a User Acquisition Manager who will be responsible for scaling our performance marketing efforts and driving revenue growth through web funnels.

This role has a direct impact on financial results: you’ll manage budgets, make decisions, and scale what drives profit.

Key business KPIs of the role:

• CPA within the target benchmark.
• ROAS / ROI of advertising campaigns.
• Scaling the advertising budget to $400,000+/month.

You are definitely a fit for us if you:

• Want to be responsible for the performance direction and its financial results.
• Think in terms of ROI and impact on revenue.
• Work autonomously and make decisions based on data.
• Know how to scale effective connections.
• Want to grow towards Lead / Head of UA.

Impact areas:

• Launching, managing, and scaling advertising campaigns in Meta.
• Managing budgets of $200,000 and their effective allocation.
• Achieving and stabilizing target CPA / ROAS / ROI metrics.
• Optimizing web funnels with a focus on increasing conversion.
• Analyzing campaign results and making data-driven decisions.
• Finding growth points and scaling profitable connections.
• Collaborating with the marketing team to improve creatives.

Tools:

• Meta Ads.
• Amplitude / Tableau.

We expect that you have:

• 1+ year of experience in User Acquisition / Performance Marketing.
• Experience working with web funnels.
• Practical experience managing budgets from $200,000.
• Understanding of key metrics: CPM, CTR, CPC, CR, CPA, ROAS, ROI, LTV.
• Data-driven approach to campaign optimization.
• Intermediate+ level English.

Will be a plus:

• Experience in Health & Fitness or B2C products.
• Experience scaling campaigns in global markets.

Hiring process:

Interview with Recruiter → Test task → Interview with CMO → Final Interview with HRD → Job Offer 🚀

AI-powered platform with autonomous AI agents (MVP, built from scratch).

The product focuses on building intelligent workflows using LLMs, integrating voice/data pipelines, and transforming inputs into actionable insights.

You’ll be working in an early-stage environment with high ownership and strong impact on architecture and product decisions.

Technical Requirements (Must-have)

Core Full-Stack

• 5+ years of commercial software development experience

• Strong experience with Node.js / TypeScript

• Solid experience with React

• Experience building full-stack applications from scratch

• Strong understanding of API design (REST / GraphQL)

AI / LLM

• Hands-on experience with LLM APIs (OpenAI, Anthropic, etc.)

• Experience building AI-powered features / integrations

• Understanding of prompt engineering

• Experience with AI agents / orchestration frameworks

Data & Infrastructure

• Experience with vector databases / graph databases

• Experience with Redis (caching, queues)

• Strong experience with Docker

• Understanding of scalable system design

Nice-to-have

• Experience with voice AI (STT / TTS pipelines)

• Experience with LangChain / LlamaIndex or similar tools

• Experience in early-stage startups / MVP development

• Personal AI pet-projects / GitHub portfolio

• Experience with cloud platforms (AWS / GCP)

Responsibilities

• Develop and maintain full-stack features (backend + frontend)

• Design and implement AI-driven functionality

• Integrate and optimize LLM pipelines

• Work on system architecture and technical decisions

• Collaborate with product and engineering teams

• Build scalable and maintainable solutions

• Soft Skills

• Strong ownership and proactive mindset

• Ability to work in fast-paced startup environment

• Good communication skills

• English level: B2+

We offer

• Long-term project with перспективою росту продукту

• High-impact role in AI-first продукті

• Flexible working environment

• Remote setup

At Point2Web, you join a performance-driven marketing company focused on delivering real results for advertisers.
Since 2019, we’ve been building scalable growth systems that combine media buying, creative production, and CRO into one integrated structure. We work directly with leading platforms like Meta, TikTok, Google, and Snapchat, and operate where performance truly matters inside the advertising ecosystem itself.

What makes Point2Web different is how we work:
Excellent service. Total commitment. Driving innovation. Focus on the team. Openness & honesty.

We are structured by vertical expertise, which means you collaborate with professionals who understand the exact monetization models, compliance sensitivities, and scaling mechanics of the markets they operate in.
If you’re looking for an environment where expertise is valued, performance is engineered, and growth is continuous, Point2Web is built for you.

We’re currently looking for an experienced  Media Platform Partner Manager to strengthen and diversify our business relationships with our partners. The primary goal of this role is to establish and maintain partnerships with media platforms to promote Point2web products and services.

Requirements:

• 2-3 years of experience as a Partner Manager, specializing in developing and managing relationships with various Social media platforms
• Demonstrated ability to establish cost-effective and direct relationships with diverse traffic sources
• Proficiency in understanding the technical aspects of campaign setups and tracking mechanisms on multiple media platforms
• Capability to provide comprehensive reporting to international partners, ensuring transparency and accountability in communication
• Experience in effectively managing internal communication across involved departments to scale efforts aimed at boosting revenue on social media
• Knowledge of CRM, Microsoft Office Products, analytical tools, and the ability to navigate and use other web-based systems as necessary.

• Develop and implement strategic work plans for collaborating with social media platforms within the company's portfolio ( TikTok, Snapchat, Newsbreak, Smartnews) 
• Establish and maintain effective communication channels, conducting regular online and offline meetings with partners to cultivate mutually beneficial relationships
• Oversee and ensure the performance and profitability of activities conducted on social media platforms
• Provide guidance and assistance to internal teams in effectively cross-selling social media platforms to both existing and prospective clients
• Offer support and direction to the Compliance team to facilitate productive collaboration with partners, ensuring adherence to regulations and policies
• Liaise with the finance team to guarantee the availability of necessary funds in partners' accounts for seamless operations
• Foster communication with the creative team to attain Platform Partner status, enhancing collaborative opportunities
• Innovate and refine internal processes to streamline operations and improve efficiency
• Delegate tasks on a daily basis and monitor their progress to ensure timely completion
• Achieve assigned tasks and KPIs to drive success and meet organizational objectives.

This role is a great fit if you:

• Are ready to own purchase conversion across web funnels end-to-end.
• Prefer speed, experimentation, and measurable results over processes for the sake of processes.
• Work autonomously and take responsibility for outcomes, not just tasks.
• Want to build products that help millions of people start a healthier lifestyle and see the real impact of your work.
• Want to work directly with key stakeholders and decision-makers, without extra layers.

Your area of Impact:

• Own purchase conversion across web funnels and be accountable for CR growth.
• Design, run, and analyze A/B tests end-to-end: hypothesis → launch → analysis → rollout.
• Optimize web funnels end-to-end: LP → quiz → paywall → purchase.
• Prioritize experimentation hypotheses based on data, user behavior, and previous test results.
• Analyze competitor pricing, paywall logic, and offers as a source of experimentation ideas.
• Use key product metrics (CR, ARPU, LTV) as the foundation for decision-making and experiment evaluation.
• Scale winning experiments across products and funnels.
• Work closely with the CEO and Head of Product to iterate on experimentation strategy.
• Collaborate cross-functionally with designers, developers, and analysts to implement and ship experiments.

What do you need to join us:

• 3+ years of experience in growth / CRO / product-oriented marketing within B2C subscription products.
• Strong hands-on experience with A/B testing: hypothesis design, experiment setup, analysis, and decision-making.
• Proven experience improving purchase conversion within web funnels.
• Practical experience working with landing pages, quizzes, paywalls, and checkout flows.
• Strong understanding of product metrics such as CR, ARPU, and LTV, and how to use them to evaluate experiments.
• Experience working with analytics tools such as Amplitude, AppsFlyer, Tableau, or similar.
• Upper-Intermediate (B2+) level of English.

Nice to have:

• Experience in Health & Fitness or Wellness products.
• Successful scaling A/B tests across multiple products or funnels.
• Experience using competitive research tools such as SimilarWeb, SensorTower, Ads Library.

Hiring process:

SMM Manager (Content Strategy & Employer Brand)

Ми шукаємо SMM Manager , який відповідатиме за розвиток бренду роботодавця King Group у соціальних мережах.
 Ця роль передбачає формування контент-стратегії, створення контент-плану та координацію процесу виробництва контенту разом із внутрішнім продакшеном.

Основне завдання ролі — зробити соціальні мережі компанії системним та ефективним каналом комунікації бренду роботодавця.

Зони відповідальності

• Розробка контент-стратегії для соціальних мереж бренду роботодавця .

• Формування контент-плану для LinkedIn, Instagram, Telegram , а також підготовка до розвитку TikTok .
 • Розробка ідей для контенту та форматів комунікації.
 • Підготовка текстів для постів та інших форматів контенту.
 • Постановка ТЗ для дизайнерів, операторів та відеомонтажерів .
 • Координація створення контенту разом із внутрішнім продакшеном.
 • Публікація контенту відповідно до контент-плану.
 • Аналіз ефективності контенту та оптимізація SMM-підходів.
 • Відстеження трендів соціальних мереж та адаптація їх до бренду компанії.

Ми очікуємо

• Досвід роботи в SMM від 2–3 років .
 • Досвід розробки SMM-стратегії або контент-планів .
 • Сильні навички копірайтингу .
 • Досвід постановки завдань креативним командам (дизайн, відео, продакшен).
 • Розуміння механік зростання та залучення аудиторії у соціальних мережах.
 • Вміння працювати з аналітикою та оцінювати ефективність контенту.

Будете плюсом

• Досвід роботи з брендом роботодавця .
 • Досвід розвитку сторінок компаній у LinkedIn .
 • Досвід запуску або розвитку TikTok для брендів .

• Зручний офіс у центрі Києва (пішки зі Звіринецької/Либідської) із зеленою панорамною терасою. Проблема блекаутів вирішена на 100%.
• Графік з 8/9/10 до 17/18/19
• Швидкий та прозорий процес найму — лише 3 етапи.
• Відсутність бюрократії в процесах прийняття рішень і можливість безпосередньо впливати на продукт/проєкт.
• Можливість навчатися – або навчати (маємо проєкти з інтернатури та менторства).
• Реалізація ідей через власні проєкти - не бійтесь експериментувати! Пропонуйте та овнеріть процес реалізації.
• Підтримуюче середовище та команда, із якою можна робити дійсно круті продукти, що змінюють ринок.
• Бонус за рекомендацію - Ми завжди радіємо та цінуємо те, що тіммейти рекомендують своїх друзів, тому до плюсів роботи з перевіреною та надійною людиною ми додаємо  бонус.

• Technological and Process Innovation. We actively integrate the latest technologies into our work and constantly update and automate our processes to avoid bureaucracy and accelerate results.
• Individual Approach to Projects. We are not just task executors; we strive to understand the unique needs of each project and realise them based on our expertise and innovative approaches.
• Strong Team Culture. Our team is distinguished by a high level of mutual assistance and support, openness to feedback, and an absence of toxicity, which contributes to a favourable environment for the growth and development of both projects and the personal development of each employee.

• Create and structure tasks in a Task Tracker system;
• Monitor the accuracy of task statuses, deadlines, and priorities;
• Identify and escalate blockers to the PM;
• Prepare for planning, grooming, and retrospective meetings (ensure tasks and documentation are ready);
• Document agreements and action points after ceremonies;
• Prepare status reports for PMs / stakeholders;
• Document and update internal processes;
• Support PMs in preparing operational reports.

• 1+ year of experience in project coordination / PM Assistant / Operations Manager role in IT;
• Experience working with Task Tracker systems (ClickUp is a plus);
• Understanding of Scrum processes;
• Ability to structure and clearly describe tasks;
• Strong communication skills;
• English level B1+ (tasks are in English; reading and writing are required);
• Attention to detail and strong organizational skills.

• Fully Remote Work with a Flexible Schedule: Enjoy the freedom to work from anywhere in the world with a schedule that suits you.
• 4-Day Work Week (Mon-Thu): Enjoy a flexible schedule with a four-day workweek, giving you more time for learning, rest, and personal growth.
• 16 Days of Vacation: Take advantage of 16 days of annual leave to relax and recharge.
• Additional Personal Event Days Off: Enjoy extra days off for personal events to celebrate and take care of what matters most.
• Unlimited Sick Leave: Health comes first. Benefit from unlimited sick leave to ensure you have the time to recover without worry.
• Personal Technology Purchase Program: Get support in purchasing tech gadgets for personal use, keeping you up-to-date with the latest technology.
• Internal Currency for Additional Perks: Earn our internal currency and exchange it for delightful perks like company merchandise, sweets, and certificates for various activities.
• Online Team Building Activities: Engage in fun and interactive online team-building activities, fostering collaboration and strengthening our remote work community.
• Sabbatical Leave: Take a break to recharge or pursue personal projects with our sabbatical leave option.
• Full Entrepreneurial Support: Receive complete support for your entrepreneurial status, including accounting assistance.

We are a team of Lean Startup professionals for whom entrepreneurship and startup culture are not just a job, but a way of life.We are not just “to beat around the bush” ones who aim to fulfil all of the customer’s requests by adding more features to the project while “wasting the client’s budget”. We prefer to leave that to the classic outsourcing companies!
Our rich experience, enriched by hands-on work with startups and the application of the Lean Startup approach, is the key to our outstanding efficiency. Being on the market for 5 years, we have launched over 70 successful startups from scratch, working with clients around the world.

💡 We Create Startups for Clients from Different Countries
We specialise in helping entrepreneurs and startups from America/Europe launch successful digital startup at early stages. Our goal is not just to launch, but also to assist with the full understanding of the real market demand for the product, thereby saving years of work and significant budgets of our clients.

👥 A Team of Over 40 Experts
Our team consists of more than 40 specialists, each fully immersed in projects and ready to offer the best solutions at every stage of product development.

🚀 Our Advantages:

• Technological and Process Innovation. We actively integrate the latest technologies into our work and constantly update and automate our processes to avoid bureaucracy and accelerate results.
• Individual Approach to Projects. We are not just task executors; we strive to understand the unique needs of each project and realise them based on our expertise and innovative approaches.
• Strong Team Culture. Our team is distinguished by a high level of mutual assistance and support, openness to feedback, and an absence of toxicity, which contributes to a favourable environment for the growth and development of both projects and the personal development of each employee. 

• 4-Day Work Week (Mon-Thu): Enjoy a flexible schedule with a four-day workweek, giving you more time for learning, rest, and personal growth.
• Fully Remote Work with a Flexible Schedule: Enjoy the freedom to work from anywhere in the world with a schedule that suits you.
• 16 Days of Vacation: Take advantage of 16 days of annual leave to relax and recharge.
• Additional Personal Event Days Off: Enjoy extra days off for personal events to celebrate and take care of what matters most.
• Unlimited Sick Leave: Health comes first. Benefit from unlimited sick leave to ensure you have the time to recover without worry.
• Personal Technology Purchase Program: Get support in purchasing tech gadgets for personal use, keeping you up-to-date with the latest technology.
• Internal Currency for Additional Perks: Earn our internal currency and exchange it for delightful perks like company merchandise, sweets, and certificates for various activities.
• Online Team Building Activities: Engage in fun and interactive online team-building activities, fostering collaboration and strengthening our remote work community.
• Sabbatical Leave: Take a break to recharge or pursue personal projects with our sabbatical leave option.
• Full Entrepreneurial Support: Receive complete support for your entrepreneurial status, including accounting assistance.

We are a team of Lean Startup professionals for whom entrepreneurship and startup culture are not just a job, but a way of life.We are not just “to beat around the bush” ones who aim to fulfil all of the customer’s requests by adding more features to the project while “wasting the client’s budget”. We prefer to leave that to the classic outsourcing companies!
Our rich experience, enriched by hands-on work with startups and the application of the Lean Startup approach, is the key to our outstanding efficiency. Being on the market for 3 years, we have launched over 70 successful startups from scratch, working with clients around the world.

💡 We Create Startups for Clients from Different Countries
We specialise in helping entrepreneurs and startups from America/Europe launch successful digital startup at early stages. Our goal is not just to launch, but also to assist with the full understanding of the real market demand for the product, thereby saving years of work and significant budgets of our clients.

👥 A Team of Over 40 Experts
Our team consists of more than 40 specialists, each fully immersed in projects and ready to offer the best solutions at every stage of product development.

🚀 Our Advantages:

• Technological and Process Innovation. We actively integrate the latest technologies into our work and constantly update and automate our processes to avoid bureaucracy and accelerate results.
• Individual Approach to Projects. We are not just task executors; we strive to understand the unique needs of each project and realise them based on our expertise and innovative approaches.
• Strong Team Culture. Our team is distinguished by a high level of mutual assistance and support, openness to feedback, and an absence of toxicity, which contributes to a favourable environment for the growth and development of both projects and the personal development of each employee.

• Manage the end-to-end recruitment process, including:

1. Sourcing candidates via platforms like LinkedIn, Dow, and others.
2. Collaborating with hiring managers to gather vacancy requirements.
3. Posting job openings on relevant platforms.
4. Screening CVs and conducting pre-screening interviews.
5. Conducting Culture Fit interviews.
6. Organizing technical interviews and providing feedback to candidates.
7. Preparing job offers for successful candidates.

• Ensure a positive candidate experience throughout the recruitment process.
• Work closely with hiring managers to refine job requirements and ensure a smooth recruitment process.

• 6+ months of experience in IT recruitment, specifically sourcing and hiring IT specialists.
• Experience in sourcing candidates across various platforms such as LinkedIn and others.
• Familiarity with HR systems (PeopleForce preferred).
• Upper Intermediate level of English (both written and spoken).
• Experience conducting pre-screening interviews.
• Understanding of the IT industry and IT job market trends.
• Strong organizational and communication skills.
• Motivation to learn and grow in the field of recruitment.

• Fully Remote Work with a Flexible Schedule: Enjoy the freedom to work from anywhere in the world with a schedule that suits you.
• 4-Day Work Week (Mon-Thu): Enjoy a flexible schedule with a four-day workweek, giving you more time for learning, rest, and personal growth.
• Public Holidays Off: Enjoy all national holidays as designated days off for rest and rejuvenation.
• 16 Days of Vacation: Take advantage of 16 days of annual leave to relax and recharge.
• Additional Personal Event Days Off: Enjoy extra days off for personal events to celebrate and take care of what matters most.
• Unlimited Sick Leave: Health comes first. Benefit from unlimited sick leave to ensure you have the time to recover without worry.
• Personal Technology Purchase Program: Get support in purchasing tech gadgets for personal use, keeping you up-to-date with the latest technology.
• Internal Currency for Additional Perks: Earn our internal currency and exchange it for delightful perks like company merchandise, sweets, and certificates for various activities.
• Online Team Building Activities: Engage in fun and interactive online team-building activities, fostering collaboration and strengthening our remote work community.
• Sabbatical Leave: Take a break to recharge or pursue personal projects with our sabbatical leave option.
• Full Entrepreneurial Support: Receive complete support for your entrepreneurial status, including accounting assistance.

Шукаємо Senior/Lead Product Designer з понад 3-річним досвідом, який хоче стати частиною команди, яка перевертає уявлення про нішу веб-коміксів. Ти відповідатимеш не лише за перший і найважливіший етап взаємодії наших юзерів із продуктом, формуючи UI/UX, онбординг, перші кроки, а і за всю платформу. 

We are looking for a Senior Software Engineer to join a team building large-scale backend systems that power AI-driven services for the restaurant and hospitality industry!

Your responsibilities will include:

• Solve complex and open-ended technical challenges.

• Design and build scalable backend systems and services.

• Balance product needs with technical design to deliver solutions quickly and effectively.

• Collaborate closely with product and platform teams.

• Improve operational excellence and system reliability.

• Identify inefficiencies in systems and processes and proactively improve them.

• Contribute to systems that handle millions of AI-powered interactions annually.

What we expect from you:

• 5+ years of professional software engineering experience.

• English: Upper Intermediate +.

• Strong experience designing scalable backend systems and architectures.

• Solid system design skills and experience standardizing processes, data structures, and APIs.

• Strong problem-solving mindset and ability to work with ambiguous challenges.

• Interest in functional programming (experience with Clojure is a strong plus).

• Experience collaborating with stakeholders or customers to gather feedback and improve systems.

• Strong communication skills and ability to work in a distributed team environment.

Nice to Have:

• Experience with AI-driven or voice-enabled applications.

• Experience designing RESTful or GraphQL APIs for high-traffic systems.

• Familiarity with backend infrastructure, APIs, or cloud platforms.

• Experience using LLMs to support software development.

We offer:

• Work on cutting-edge AI-powered products that transform how people interact with technology.

• Build systems that operate at real-world scale, supporting millions of interactions.

• 100% remote, with flexible work arrangements.

• Opportunity to work with a highly experienced international engineering team.

King Group - продуктова IT-компанія в iGaming сфері, що працює на ринках України, Європи та США. 
Ми активно розвиваємо напрям AI-generated video productio та створюємо десятки рекламних креативів щотижня і шукаємо AI creator'а, який допоможе нам масштабувати цей процес через генеративні інструменти.

Ця роль підійде людині, якій цікаво експериментувати з відеоінструментами та створювати відеокреативи, що реально впливають на performance маркетинг.

МАЙБУТНІ ЗАДАЧІ:
• Створювати відеокреативи за допомогою AI-інструментів (генеративне відео, AI-аватари, AI-анімація);
• Адаптувати AI-відео під різні формати та платформи: Reels, TikTok, YouTube Shorts, Meta Ads;
• Будувати та оптимізувати AI-workflow для створення відеоконтенту;
• Автоматизувати продакшн-процеси: генерацію сценаріїв, voice-over, монтаж та створення креативів за допомогою AI;
• Створювати бібліотеку AI-шаблонів, щоб масштабувати виробництво відеоконтенту;
• Співпрацювати з креативною та маркетинговою командами (дизайнери, продюсери, медіабаєри) для реалізації ідей у відеоформаті;
• Аналізувати ефективність відеокреативів та покращувати підходи;
• Досліджувати нові AI-інструменти для відеопродакшну та впроваджувати їх у робочі процеси;
• Тестувати нові формати відеоконтенту для підвищення ефективності маркетингових кампаній.

Портфоліо/showreel — обов’язково.
УВАГА! Вся команда працює в офісі, і колегу чекаємо саме тут! 

About us
We are an outsourcing company partnering with fintech and crypto businesses. The Front End Engineer’s role is part of a client project specializing in cryptocurrency exchanges. You’ll join a product development team.

• Frontend Development: Build and evolve complex frontend applications using Vue/Nuxt, ensuring high performance and scalability.
• Full Development Cycle: Own the entire frontend development lifecycle — from architecture and implementation to release and ongoing maintenance.
• Architecture & Technical Strategy: Design and drive scalable frontend architecture and define efficient development approaches aligned with product goals.
• Product Collaboration: Work closely with backend engineers to design and integrate RESTful APIs and ensure seamless product functionality.
• Code Quality & Optimization: Ensure high code quality through testing, cross-browser compatibility, and continuous performance optimization.
• Technology Leadership: Research, evaluate, and introduce new frontend technologies and tools to improve the platform and development processes.

• Experience: 5+ years of experience in frontend development, including hands-on work with the Vue ecosystem as a primary stack.
• Framework Expertise: At least 1 year of hands-on experience working with Vue3 and the Vue ecosystem (including Nuxt and Vue test) in production environments.
• Technical Expertise: Strong knowledge of TypeScript, modern JavaScript, HTML5, and CSS3, with experience building large-scale frontend applications.
• Architecture Ownership: Ability to design scalable frontend architecture and confidently drive technical decisions.
• Problem Solving: Proactive approach to identifying risks, resolving blockers, and improving implementation efficiency.
• Languages: English — B1+ for effective daily communication with clients and team members.

• Remote-friendly culture: Work from anywhere in the world with a flexible schedule in CET timezone.
• Opportunities for growth: Take advantage of paid training, English-speaking clubs, support for certifications, and participation in professional events.
• Room for ideas and ownership: We work in teams with full autonomy, empowered by our clients to take complete ownership of our projects.
• Benefits and compensation: Partial coverage of coworking space rent and psychotherapy, 50% of the cost of professional training and certifications.
• Tech-Driven Environment: Work with modern internal tools (no legacy systems).

• CPA в межах цільового показника.
• ROAS / ROI по рекламних кампаніях.
• Масштабування рекламного бюджету до $400,000+/month.

• Хочеш відповідати за performance-напрям і його фінансовий результат.
• Мислиш через ROI та вплив на revenue.
• Працюєш автономно і приймаєш рішення на основі даних.
• Вмієш масштабувати ефективні звʼязки.
• Хочеш рости в напрямку Lead / Head of UA.

• Запуск, управління та масштабування рекламних кампаній у Meta.
• Управління бюджетами від $200,000 та їх ефективний розподіл.
• Досягнення та стабілізація цільових показників CPA / ROAS / ROI.
• Оптимізація web-воронок з фокусом на підвищення конверсії.
• Аналіз результатів кампаній і прийняття data-driven рішень.
• Пошук точок росту та масштабування прибуткових звʼязок.
• Співпраця з маркетинг-командою для покращення креативів.

• Meta Ads.
• Amplitude / Tableau.

• 1+ рік досвіду в User Acquisition / Performance Marketing.
• Досвід роботи з web воронками.
• Практичний досвід управління бюджетами від $200,000.
• Розуміння ключових метрик: CPM, CTR, CPC, CR, CPA, ROAS, ROI, LTV.
• Data-driven підхід до оптимізації кампаній.
• Англійську на рівні Intermediate+.

• Досвід роботи в Health & Fitness або B2C продуктах.
• Досвід масштабування кампаній на глобальних ринках.

About the company
Turning marketing into a market-domination weapon, we created a new category - the marketplace for future customers. Businesses shop for leads as they shop for products in e-commerce: you see everything about a lead before you buy - full transparency, control, and predictable outcomes. We’re the #1 lead marketplace in the USA, and we’re accelerating.

Role overview
We’re looking for a Customer Support Specialist who will own frontline communication with our clients during US business hours. You’ll resolve issues, handle disputes, and make sure every interaction leaves the client confident in our product. This role exists to protect customer trust and directly support retention and revenue.

🔧 What You’ll Be Doing:

• Respond to client inquiries via Zendesk, chat, and calls during 9 AM to 5 PM EDT - providing clear, fast, and solution-oriented support

• Investigate and resolve bank disputes, ensuring fair outcomes and protecting company revenue

• Troubleshoot technical and product-related issues in collaboration with Product and Engineering teams

• Escalate complex cases with clear context and follow through until resolution

• Identify recurring problems and suggest process or product improvements

• Work closely with the Support Team Lead to improve workflows and scale support operations

✅ What Makes You a Strong Fit:

• 1+ year of experience in a Customer Support role

• Experience working with ticketing systems such as Zendesk or similar tools

• Fluent written and spoken English - you use it daily in calls and written communication with US-based clients

• Ability to handle live conversations professionally and confidently

• Strong problem-solving skills and a structured approach to handling disputes and technical issues

• Availability to work 9 AM to 5 PM EDT - 4 PM to 12 AM Kyiv time

➕ Bonus if you have:

• Experience in Customer Success or account management

• Experience supporting fintech, marketplaces, or SaaS products

• Familiarity with handling payment or banking disputes

• Experience working in a remote team environment

🎁 Why You’ll Love It Here:

• You’ll work at the core of a product-led, AI-powered startup where data drives every decision

• Your work will ship fast and impact thousands of users

• High autonomy, low bureaucracy: we trust you to own your domain

• Remote-first culture with flexible hours and async-friendly communication

• Salary (fixed base) ABOVE the market average

• A smart, passionate team that moves fast, supports each other, and builds cool stuff

• 15 paid vacation days plus 5 paid sick days annually

• Paid access to courses, books, and growth resources

• Real decision-making power and ownership of your results