Jobs at Djinni

We’re looking for a Quality Manager to help our team ensure smooth onboarding, high-quality output, and continuous improvement of our BPO projects.
 

Are you a recent graduate ready to kickstart your career in a dynamic, international environment? This is your chance to step into an entry-level leadership role where you'll learn fast, contribute meaningfully, and help teams succeed from day one. 

Beetroot is a trusted partner for startups and established brands worldwide, helping them solve their tech staffing and operational needs. Our client is a Swedish company at the forefront of enabling safer and smarter AI systems through high-quality data annotation and machine learning infrastructure. Their platform supports global teams working on cutting-edge projects in areas like autonomous technology, advanced analytics, and computer vision. 

You’ll be leading annotation teams, implementing best practices, and ensuring smooth workflows that directly impact project success.

This role allows you to influence both team performance and client satisfaction, making a tangible difference in our projects.

What you'll do in this role  

• Own and manage onboarding of annotation teams, ensuring efficient workflows and clear guidelines.
• Lead mentoring, training, and knowledge-sharing initiatives across teams.
• Monitor, review, and improve quality and productivity through feedback and corrective actions.
• Serve as the main point of contact for stakeholders, fostering collaboration and resolving challenges.
• Analyze feedback to spot improvement areas and drive best practices.
• Stay updated on tools, features, and annotation techniques, acting as a role model for the teams.

We're looking for

• B2+ level English skills with strong communication and interpersonal abilities.
• Analytical and problem-solving mindset.
• Experience in quality assurance, mentoring, or coordination roles.
• Quick learner with confidence in using new tools.
• Knowledge of annotation practices is a plus (training provided if new to the field).

How to knock our socks off

• Experience with similar projects, knowledge of annotation tools, process improvement expertise.
• Previous leadership or mentoring roles.
• Curiosity, proactivity, and a passion for building successful teams.
• Naming five or more dishes that include beetroot besides borshch.

✔ Not checking every box?

This job looks very exciting, but you hesitate to apply because of the confidence gap? Reach out to us anyway! Beetroot is an inclusive workplace that considers all applicants. We’re committed to openness — promoting equality and fostering an environment where different backgrounds, ideas, and experiences are not just accepted, but embraced. So let’s discover together whether we could be an excellent fit for each other.

Please send us your CV in English, and we'll be happy to discuss your application further.

Evoplay is one of the leading B2B solutions for the online gaming industry, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Position Overview:

As a Jira and Confluence Administrator, you will be responsible for the administration, configuration, and maintenance of our Jira and Confluence instances. You will play a critical role in ensuring the smooth operation and optimal utilization of these platforms to support our teams in project management, collaboration, and knowledge sharing.

Key Responsibilities:

1. Platform Administration:

• Administer Jira and Confluence instances, including user management, permissions configuration, and customization of workflows, issue types, and fields. Jira (server), сonfluence, Bitbucket, Crowd)

• Perform regular maintenance tasks such as upgrades, patches, and backups to ensure system reliability and performance.

2. Configuration and Customization:

• Configure Jira projects and Confluence spaces to meet the specific requirements of our teams and projects.

• Customize Jira workflows, screens, and dashboards to streamline processes and enhance productivity.

3. Integration and Automation:

• Integrate Jira and Confluence with other tools and systems used within the organization to facilitate seamless data flow and collaboration.

• Implement automation rules and workflows using Jira and Confluence plugins to optimize task management and documentation processes.

4. User Training and Support:

• Provide training and support to users on Jira and Confluence functionality, best practices, and troubleshooting techniques.

• Serve as the primary point of contact for user inquiries and technical issues related to Jira and Confluence usage.

5. Corporate IT Services:

• Administer other corporate IT services such as Gitlab, LDAP, GCP.

• Ensure the proper functioning and integration of these services with other business applications and systems.

Qualifications:

• Experience in a similar position for 2 years.

• Experience with Atlassian stack:

- Jira

- Confluence

- Bitbucket

- Crowd

• Understanding of the functioning of Linux systems.

We offer:

• L&D center with courses for employees and top managers;

• Rotation program;

• Medical іnsurance;

• Paid leave;

• Sick days;

• Self-learning library, access to paid courses;

• Stable payments;

• Evoplay discount program;

• Flexible work schedule / remote work;

• Group discussions and individual sessions with a psychologist.

PayPilot is a rapidly growing fintech group managing innovative payment and cryptocurrency products across international markets. Our current ecosystem includes: B2C: Digital wallets, payment cards, and IBAN accounts for individuals, B2B: Wallets, corporate cards, and business IBAN solutions.  PSP: A proprietary payment gateway, supporting local European payment methods and dedicated corridors (including India).

With 3+ licenses already secured, the group is aggressively expanding its product line, infrastructure, and geographical footprint. We are looking for an experienced compliance professional who thrives in a fast-paced environment, takes end-to-end ownership, and wants to build a global fintech leader. This is a unique opportunity to join our core team at a critical growth stage and scale alongside the company.

We are open to two profiles for this position:

1. An experienced Head of Compliance ready to lead hands-on, execute key tasks personally, and scale the department.
2. A strong Senior Compliance Officer with high potential and the drive to quickly step up into a functional leadership role. 

We need a practical expert who deeply understands high-risk PSP operations, banking and provider requirements, crypto flows, and knows how to find secure, compliant pathways to enable business growth. The role requires a "roll-up-your-sleeves" attitude; while compliance frameworks are already in place, you will need to optimize them, increase execution speed, and build systematic team management. 

Responsibilities

• Bank & PSP Onboarding: Drive the company's onboarding into tier-1/major banks and payment providers. Prepare documentation, map out business models/funds flows, handle RFIs, and coordinate stakeholders until successful approval.
• Process Acceleration: Proactively identify documentation gaps, build high-quality application packages, and systematically minimize processing times and follow-up requests.
• UBO Source of Funds (SoF/SoW): Gather, verify, and compile bulletproof Source of Funds / Source of Wealth files for ultimate beneficial owners to support licensing and partner due diligence.
• Licensing Support: Partner with the Legal team and external consultants to draft compliance policies, procedures, and official responses for EMI, CASP, and other regulatory frameworks.
• Regulatory Compliance: Maintain and ensure ongoing compliance with existing licenses, tracking deadlines, obligations, and necessary policy updates.
• Product Compliance (B2C & B2B): Enhance and scale core frameworks, including KYC/KYB, AML/CFT, sanctions screening, risk assessments, transaction monitoring, and escalation procedures.
• Partner Compliance Frameworks: Align on compliance distribution models with partners, setting merchant/client criteria, permissible fund flows, and data exchange processes.
• Partner Terms Control: Ensure company operations strictly align with banking/provider terms, market limitations, client categories, and transaction limits.
• Team Management: Allocate tasks, lead daily/weekly syncs, establish KPIs, manage performance via OKRs, and maintain high-quality delivery across the team.
• AI & Automation Integration: Leverage AI tools to speed up document analysis, reporting, and drafting responses while maintaining strict data confidentiality and verifying all outputs. 
  Required Experience & Skills

PSP Background: Proven track record in a core compliance role with operational ownership within a large PSP.

• High-Risk Operations: Practical understanding of high-risk PSP dynamics, merchant risk, high-risk provider relationships, and interactions with acquirers/banks.
• Onboarding Track Record: Direct experience onboarding into major entities like Paysafe, Stripe, or Rapyd (the recruiter will ask to clarify your exact personal role and the outcome of these processes).
• Crypto Expertise: Hands-on experience working with and assessing cryptocurrency flows (crypto flows).
• Banking Insights: Deep understanding of how banks assess PSPs (business models, underlying clients, origin of funds, payment chains, and internal control systems).
• Regulatory Knowledge: Solid understanding of EMI frameworks and basic knowledge of CASP regulations.
• Digital Wallets: Familiarity with wallet products and their specific compliance/operational risks.
• Core Compliance Operations: Strong practical experience in KYC/KYB, AML/CFT, sanction checks, transaction monitoring, and SoF/SoW verification.
• Leadership: Experience leading a compliance team or independently managing a major, multi-task operational stream.
• AI Tool Proficiency: Competency in using AI tools for document comparison, structuring information, and drafting procedures, combined with strong analytical skills to verify facts and protect data privacy.
• Language: Fluent/Business professional English (written and spoken) for negotiations, RFIs, and legal documentation with regulators and partners. 
   

Location: Based in Europe or the UK (working in a close time zone).

Preferred Location: Cyprus

About the project

We are looking for a Rust graphics engineer for long-term work.

The product is a video production engine for AI agents. Agents control it through an API and MCP: they create a timeline, preview it and render the final video. The core is written in Rust and wgpu and renders on the GPU with shaders, without a headless browser. The same code runs on the server and in the browser via WebAssembly, and the output must be byte-identical on every run. Features include 30+ effects and transitions, caption animations, LUT color grading, 4K HDR and GPU AI features (background removal, super resolution).

The founder is a very strong engineer, so you will work directly with him on the core of the product.

Accountabilities

• Develop and extend the Rust/wgpu rendering engine: compositing, effects, transitions, text and captions
• Write and optimize shaders (WGSL)
• Profile and speed up the GPU render pipeline on different GPUs
• Keep output deterministic: same result between runs, GPUs and the WASM preview
• Work with video input and output: decoding, encoding, color spaces, HDR
• Write tests for render output and take part in code review with the founder

Requirements

• 4+ years of commercial development
• Production experience with Rust
• Real graphics programming experience: wgpu, Vulkan, Metal, DirectX 12 or OpenGL — you wrote rendering code yourself, not only used a game engine
• Shader programming (WGSL, GLSL or HLSL)
• Good understanding of GPU architecture and performance
• English B2+ for daily work with the founder

We also consider strong C++ graphics engineers who already use Rust and want to move to it fully.

Nice to have

• Video: ffmpeg, codecs, hardware encoding (NVENC and similar)
• Color management: LUTs, HDR, color spaces
• WebAssembly / WebGPU in the browser
• Contributions to Bevy, wgpu or other open-source Rust graphics projects

We’re looking for a Technical (Python) Support Engineer to keep our production applications stable and fast during weekend shifts. You’ll handle incident triage, bug fixes, and small improvements while collaborating with the core team when escalation is needed.

Shift on Weekdays (From Monday to Friday) 15:00-23:00 (GMT +3)
 

What you’ll do

• Maintain and troubleshoot Python/Django web applications
• Debug and optimize database performance (PostgreSQL)
• Operate core AWS services (EC2, S3)
• Diagnose issues with cross-functional teams and implement quick fixes
• Keep code changes clean, documented, and secure
• Handle end-user requests and provide technical assistance
   

What we’re looking for:

• English: Upper-Intermediate or higher
• Experience: 6+ months with Python & Django OR no commercial experience but:
  • Completed relevant courses/bootcamps (Python, Django, Databases, AWS)
  • Strong fundamentals (data types, HTTP/REST, Git, basic Linux, debugging)
  • Hands-on projects (pet projects, labs, internships) — GitHub links welcome
• Solid knowledge of PostgreSQL (or another relational DB)
• Basic familiarity with AWS (EC2, S3)
• Strong analytical and debugging skills
• Basic understanding of REST APIs and front-end basics (HTML, CSS, JavaScript)
• Clear communicator; comfortable working independently and in a team
   

Nice to have

• Docker, Kubernetes, and CI/CD pipelines
• Web application security best practices
• Experience in an Agile environment
   

We offer:

• Paid vacation and sick leave
• We provide the equipment you need to work comfortably (if required)
• We cover 50% of courses if you want to grow professionally
• Regular salary reviews based on your performance
• Competitive salary, depending on your experience
• Always on-time payments — no delays
• A normal, supportive team without unnecessary bureaucracy

About the role

Help build the internal technology experience behind an engineering-driven technology company.

We’re looking for a hands-on IT Operations Engineer to support our colleagues across multiple international locations, with regular on-site presence in Bratislava.
This role goes beyond traditional IT support. You’ll be responsible for delivering a seamless employee IT experience — from onboarding and workstation setup to identity and access management, troubleshooting and continuous improvement of internal IT processes.
We’re looking for someone who enjoys ownership, solving complex operational problems and continuously improving how internal technology works.
If you’re curious, proactive and naturally look for better ways of doing things instead of simply following established processes, we’d love to meet you.

What you’ll do

• Provide day-to-day IT support to employees remotely and on-site
• Own IT onboarding and offboarding processes, ensuring a smooth employee experience
• Configure and maintain macOS workstations
• Manage user accounts, permissions and access across internal systems
• Maintain IT assets throughout their lifecycle, including procurement, inventory and logistics
• Troubleshoot hardware, software and network-related issues
• Administer and support internal platforms, including Google Workspace, Atlassian and GitHub
• Support identity and access management across cloud environments (AWS, Azure, GCP)
• Maintain clear and up-to-date technical documentation
• Identify opportunities to simplify, automate and improve internal IT processes

What we’re looking for

We’re more interested in how you think than in the exact number of years on your CV.
You might currently work in IT Support, Systems Administration, NOC, Infrastructure, or be at the beginning of your DevOps journey.
What matters most is your technical curiosity, ownership mindset and willingness to continuously improve the way things work.

You’ll likely be successful if you have:

• Solid experience supporting macOS environments
• Good understanding of networking fundamentals (DNS, DHCP, VPN, TCP/IP)
• Experience with identity and access management
• Experience administering Google Workspace or similar collaboration platforms
• Experience with ticketing systems
• Strong troubleshooting and problem-solving skills
• Good documentation habits and attention to detail
• A proactive mindset with the confidence to suggest and implement improvements

Nice to have

• Experience with MDM solutions
• Experience administering Atlassian products or GitHub
• Familiarity with AWS, Azure or GCP
• Experience with LDAP, VPN or identity management solutions
• Scripting or automation experience
• Interest in IT security and modern access management practices

Why this role
This role is for someone who enjoys building better ways of working — not just keeping things running.
You’ll work closely with engineering and business teams, improve the internal technology experience across the company and have the opportunity to introduce automation, standardize processes and make everyday work easier for hundreds of colleagues.
If you naturally question repetitive manual work and enjoy turning good ideas into practical improvements, you’ll likely thrive in this role.

What we offer

• Competitive salary
• Professional development budget
• Private medical insurance
• Financial support for important life events
• International and collaborative environment
• Regular company events

Benefits may vary depending on location and contractual agreement.

Recruitment process

• HR Interview
• Technical Interview
• Final Interview

By submitting your application, you acknowledge that your personal data will be processed in accordance with our Privacy Policy.

• Project Description:

  We are embarking on a critical initiative to achieve ISO 81001 compliance for our esteemed client. ISO 81001 is a pivotal standard for health informatics, specifically focusing on the management and security of health information systems. This project aims to ensure Client's digital infrastructure aligns with the stringent requirements set forth by ISO 81001, safeguarding sensitive healthcare data and bolstering cyber resilience.

• Responsibilities:

  Conduct a thorough assessment of Client's existing IT infrastructure, policies, and procedures against ISO 81001 requirements.
  Identify gaps and vulnerabilities that need to be addressed to achieve compliance.
  Collaborate with cross-functional teams to design and implement robust security controls aligned with ISO 81001 standards.
  Deploy necessary security measures to protect Client's health information systems and data assets.
  Draft and enhance security policies, procedures, and guidelines tailored to ISO 81001 specifications.
  Ensure policies are communicated effectively and integrated into Client's operational framework.
  Perform risk assessments and develop risk management strategies to mitigate cyber threats and vulnerabilities.
  Implement proactive measures to enhance Client's cyber resilience in alignment with ISO 81001.
  Conduct training sessions and workshops to enhance cyber security awareness among Client staff.
  Foster a culture of security consciousness and best practices across the organization.
  Establish monitoring mechanisms to track ongoing compliance with ISO 81001 requirements.
  Conduct regular audits and assessments to ensure sustained adherence to security standards.
  Develop incident response protocols and procedures to swiftly address and mitigate security incidents.
  Continuously assess and refine security strategies based on emerging threats and industry developments.

• Mandatory Skills Description:

  Bachelor's degree in Cyber Security, Information Technology, or a related field.
  Proven experience in cyber security, particularly in compliance initiatives (ISO standards preferred).
  Strong understanding of health informatics and data security within healthcare environments.
  Excellent analytical skills with the ability to assess complex systems and processes.
  Effective communication skills to engage stakeholders and drive security initiatives forward.

• Nice-to-Have Skills Description:

  Agile

• Languages:
  • English: C1 Advanced

Our client is a defense technology company specializing in the development and production of thermal imaging cameras and FPV drones.

The company was founded by a team of entrepreneurs, engineers and managers with experience working in international technology companies, including Petcube.

Since the beginning of the full-scale invasion, we have been constantly increasing our production capacity, team and technological level.

Responsibilities:

• Development of schematic diagrams for thermal imaging cameras, sensor modules and SoC boards.
• Design of multilayer printed circuit boards taking into account the requirements for power, noise and high-speed interfaces.
• Preparation of a full set of production documentation BOM Gerber files assembly drawings.
• Testing and debugging prototypes, bring up boards, participation in the launch of production.
• Interaction with embedded software teams, mechanics and production.
• Support of serial production, analysis of defects and making changes to the design.

Requirements:

• 5+ years of experience in developing electronic devices — from creating a schematic diagram to PCB design
• Experience in tracing high-speed interfaces such as DDR3, USB, taking into account requirements for lengths, impedance and topology
• Designing low-noise power circuits for ADCs, sensors, RF modules
• Experience in working with popular CAD systems such as KiCad, Altium Designer
• Attention to detail and ability to work focused on complex tasks
• Ability to work effectively in a team and meet deadlines

Company offer:

• Hybrid/remote work format;
• official employment;
• paid vacation of 24 calendar days and sick leave compensation;
• possibility of booking military conscripts;
• career growth and involvement in interesting tasks together with an experienced group of entrepreneurs and engineers from the founding team;
• rapid implementation of your ideas to achieve the best result.

Location: Kyiv

🎰 We’re Hiring: Casino Risk & Fraud Manager
 

Project: Sweepstakes
Location: Prague, Czech Republic — Office-based
Salary: Up to $2,500 + tax coverage
Insurance: Health & social insurance provided by the company
Schedule: 5/2, 15:00–00:00 Prague time
Days off: Flexible, depending on workload. Weekends may be working days, with days off provided during the week.
Breaks: 1-hour lunch + 3 × 15-minute breaks
Experience: 1+ year in iGaming / Online Casino
Location requirement: Candidates must already be based in Prague
 

🔍 About the Role

We are looking for a Casino Risk & Fraud Manager to join our team and take responsibility for monitoring player activity, identifying potential risks, and preventing fraudulent or abnormal behavior within the casino.
 

🎯 Key Responsibilities

— Monitor player behavior and identify suspicious patterns
— Review large wins and redemptions
— Detect game exploits, bugs, and abnormal game behavior
— Identify fraud, multi-accounting, and bonus abuse
— Monitor payment risks and analyze chargebacks
— Handle KYC, Risk, and Compliance cases
— Work with casino aggregators and game providers on disputed rounds
— Create and configure risk rules, alerts, and monitoring processes
— Prepare weekly risk reports
— Analyze new games before and after launch
— Assist with casino content categorization
— Identify potential risks and suspicious player activity
 

✅ Requirements

— 1+ year of experience in iGaming / Online Casino
— Experience in traditional Online Casino is also relevant; Sweepstakes experience is not required
— Strong understanding of player behavior and methods of identifying suspicious activity
— Practical knowledge of Fraud, Multi-accounting, and Bonus Abuse
— Understanding of Payment Risk and Chargebacks
— Experience handling KYC / Risk / Compliance cases
— Understanding of casino aggregators and game providers
— Experience with or strong understanding of disputed rounds
— Ability to analyze large wins and unusual player behavior
— Understanding of risk rules, alerts, and monitoring processes
— English: B2 or higher
 

🎁 What We Offer

— Salary up to $2,500
— The company covers income tax
— Health and social insurance
— Office-based work in Prague
— Paid 5-day vacation every 6 months
— After 1 year with the company: up to 10 paid sick days
 

📩 Interested? Send your CV via DM and we’ll get in touch!

⚠️ We are considering candidates who are already based in Prague.

Streamline develops an AI-powered supply chain planning platform used by more than 2,000 companies worldwide. It is a mature product with complex planning logic, AI capabilities and many technical challenges where better solutions can still be found.

We are looking for a Trainee Manual QA Engineer to join our team and help maintain the high quality of our web product.

💡 Strong analytical thinking and the ability to solve complex problems are important to us. If you have participated in mathematics olympiads, programming competitions or similar contests, be sure to tell us—this experience may be a significant advantage.

 

What we expect:

• English at the B1 level or higher.
• Basic understanding of version control systems, particularly Git.
• Knowledge of HTTP request methods and status codes, including how they work in web applications.
• Practical experience with browser developer tools, particularly Chrome DevTools.
• Strong understanding of the software development life cycle (SDLC).
• Experience testing APIs with Postman, Insomnia or similar tools.
• A completed technical degree in Computer Science, Engineering, Mathematics or a related field is required.

It will be a plus if you have:

• Experience with test management tools such as TestRail or Qase.
• Knowledge of project management platforms such as Jira, Trello or Rally.
• Knowledge of test design techniques and the ability to apply them effectively.
• Strong communication and problem-solving skills.

What you will do:

• Thoroughly test new functionality during development to ensure high product quality.
• Identify, document and verify defects, and monitor their timely resolution.
• Participate in smoke and regression testing to verify the stability and integrity of the system.
• Create and review test documentation, including checklists, test cases and acceptance criteria.
• Test APIs using Postman, validate requests and responses, and ensure the backend works as expected.
• Gather and analyse requirements for new and existing functionality, contribute to the knowledge base and deepen your understanding of the product.

What we offer:

• Medical insurance.
• A comfortable office at the Leonardo Business Centre in central Kyiv.
• A supportive team and collaborative working environment.
• Professional and career development opportunities.
• Access to AI tools that help you work faster and more effectively.
• An opportunity to contribute to a product that continues to grow and evolve.
• Free lunches, corporate events and team activities.

📍 Working format: Candidates based in Kyiv are expected to work from our Kyiv office during the probationary period. After successful onboarding, a hybrid or remote working format may be available.

We are looking for a Junior Manual QA Engineer to join our team and support the delivery of a high-quality web-based product.

Requirements 

 

• At least half a year of experience in software testing of web-based applications.
• English proficiency at B1 level or higher.
• Basic understanding of version control systems, such as Git.
• Knowledge of HTTP request methods and status codes, and an understanding of how they function in web applications.
• Practical experience with browser development tools, such as Chrome DevTools.
• Deep understanding of the software development life cycle (SDLC).
• Experience with API testing tools, such as Postman or Insomnia.
• Completed Bachelor’s degree in a technical field, such as Computer Science, Engineering, or Mathematics. This is a mandatory requirement.

Nice to have

 

• Experience with test documentation management tools, such as TestRail or Qase.
• Knowledge of project management platforms, such as Jira, Trello, or Rally.
• Knowledge of test case development techniques to improve testing efficiency and effectiveness.
• Strong soft skills, including communication and problem-solving abilities.

Responsibilities

 

• Conduct thorough testing of new functionality during the implementation phase to ensure high-quality deliverables.
• Identify, document, and test defects, ensuring they are resolved in a timely manner.
• Participate in smoke and regression testing to verify overall system integrity and quality.
• Develop and review test documentation, including checklists, test cases, and acceptance criteria, to ensure comprehensive coverage.
• Perform API testing using Postman to validate request and response behaviour and ensure backend functionality works as expected.
• Gather and analyse requirements for new and existing functionality, contributing to the knowledge base and improving product understanding.

We Offer:

 

• Medical insurance.
• Cozy office at Leonardo Business Center.
• Friendly and supportive team environment.
• Opportunities for professional and career growth.
• Access to AI-powered tools to enhance productivity and daily work.
• Involvement in a fast-growing project.
• Paid lunch, corporate and team-building events.

We are a fast-growing, ambitious iGaming startup on a mission to scale rapidly. Our leadership team combines deep industry expertise, years of hands-on experience, and a powerhouse professional network. We are highly capable, data-driven, and ready for exponential growth - and we are now seeking an experienced Head of Analytics who will own our data strategy, drive business decisions through metrics, and lead our analytical team.

💡 How we work: You won’t have to build pipelines from scratch. We have a dedicated Data Engineer in the team to handle the heavy lifting. Your role is to guide the data architecture conceptually, while focusing heavily on what matters most: product metrics, business insights, and growth.

🔹 Key Responsibilities:

• Own the Metrics & Insights: Define, track, and analyze key business and product metrics to uncover growth opportunities.
• Data Strategy & Architecture: Guide how our data is structured and processed; work closely with our Data Engineer to design robust ETL/ELT workflows.
• Leadership & Execution: Lead and mentor our analytical team, ensuring high-quality analytical output.
• Data Democratization: Oversee the creation of actionable BI dashboards (reporting, cohort analysis, LTV/CAC modeling) to help stakeholders make fast, data-driven decisions.
• Strategic Advisory: Partner with the leadership team to translate complex analysis into strategic business recommendations.

🔹 Requirements:

• Expertise in Metrics: Strong, proven expertise in product and business metrics (specifically within iGaming/Gaming is a huge plus). You know exactly how to measure user behavior, LTV, retention, and monetization.
• High-Level Tech Understanding: Deep conceptual understanding of data infrastructure and ETL/ELT processes (we expect you to know how to build it and guide the process, though a Data Engineer will do the coding).
• Experience: 4+ years in Data/Product Analytics, with some experience in leading teams or mentoring analysts.
• Tech Stack (Conceptual & Practical): Advanced SQL, familiarity with BI tools, and web/product analytics tools.
• Soft Skills: Strong business acumen and the ability to translate raw data into clear, business-oriented narratives.
• Languages: English - B2 (Upper-Intermediate) or higher. Proficiency in Ukrainian will be a strong asset for smooth day-to-day collaboration.

🔹 What We Offer:

• Impact: A pivotal role in a dynamic, international Tier-1 iGaming ecosystem where your insights directly shape the product.
• Autonomy & Support: The freedom to build the analytics function your way, supported by a dedicated Data Engineer and top-tier industry experts.
• Flexibility: 100% remote work with a flexible schedule.
• Culture: A high-performance, results-oriented culture with zero bureaucracy.

Responsibilities:

• Create, launch, and manage advertising campaigns on Facebook
• Analyze campaign performance and implement ongoing optimizations
• Maintain accurate campaign reporting and performance tracking
• Test new hypotheses and document results and insights
   

Requirements:

• 2+ years of hands-on experience running Facebook Ads campaigns
• Strong analytical skills: ability to work with large data sets, develop hypotheses, test them, and make data-driven decisions
• Experience navigating moderation for niche or restricted topics on Facebook
• Creative problem-solving skills and ability to think outside the box
   

We Offer:

• Competitive salary (tied to foreign currency)
• A team of top professionals and continuous development opportunities
• Flexible schedule (start your day between 8 AM and 11 AM, 8-hour workday)
• Medical insurance
• Paid vacation and sick leave
• L&D Center with training courses for employees and top managers
• Internal rotation program
• Self-learning library and access to paid courses
• Discount program
• Work remotely or from the office — your choice
• Group discussions and individual sessions with a psychologist

We are looking for a Business Development Manager who will be responsible for acquiring new clients, developing business opportunities, and managing B2B deals from the first contact to contract signing.

For over 10 years, the company has been helping brands grow by creating branded YouTube channels, managing collaborations with influencers, and distributing content across various platforms, including Reddit.
 

Responsibilities:

• Identify and acquire new B2B clients.
• Conduct proactive client outreach and work with inbound leads.
• Work with cold leads — around 50% of leads are cold.
• Conduct meetings and present the company's services and case studies.
• Negotiate with marketers, CMOs, PR specialists, top management, and business owners.
• Manage the full sales cycle — from the initial contact and negotiations to documentation and contract signing.
• Work with both new and existing clients and maintain a high level of client service.
• Control and manage advertising project budgets.
• Prepare pitch presentations and reports together with the team.
• Attend relevant industry conferences and events.
   

Requirements:

• 3+ years of experience in Business Development / Sales.
• Mandatory experience in cold B2B sales: independent client acquisition, outbound communication, conducting initial meetings, and closing deals.
• Experience selling B2B services or solutions with a $5–10K deal size.
• Experience managing the full sales cycle — from initial contact and negotiations to documentation and contract signing.
• Experience communicating with clients at different levels, including marketers, CMOs, PR specialists, top management, and business owners.
• Knowledge of marketing fundamentals and AIDAS and SPIN sales approaches.
• Understanding of digital marketing, particularly PPC and influencer marketing.
• Experience working with Notion, ClickUp, Nethunt, and Google Docs.
• Fluent Ukrainian.
• English - B2.
• Strong communication and negotiation skills.
• Proactive approach, strong organizational and time-management skills.
• Entrepreneurial mindset and genuine interest in sales.
• Willingness to travel and attend relevant industry conferences and events.
   

We offer:

• $1,500–2,500 total income: ($1,000–1,400 +%)
• Remote work.
• Opportunity to work with major Ukrainian brands.
• Official YouTube partnership and direct collaboration with TikTok.
• Professional development opportunities with the possibility of moving into a management position.
• Training, courses, and access to a library of physical, audio, and e-books.
• Health insurance after the probation period.
   

Send us your CV!

EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.

In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.

Our statement:

• We’re against war and unjustified aggression,
• We evacuated all the teammates and their families from the frontline, helped them find a new place to live and provided financial support,
• We provided the team with charging stations,
• We continue to work together for the future of Ukraine.

Bilingual Customer Experience Specialist (French & English)

EverHelp is looking for a Bilingual Customer Experience Specialist (French & English) to join a new international e-commerce project serving customers across the US and Canada. In this role, you’ll support customers throughout their post-purchase journey, help resolve order and delivery-related issues, and provide an exceptional customer experience across multiple communication channels.

The working schedule is shift-based, Monday–Friday, covering 09:15–20:30 EST, which requires evening and night availability for candidates based in Ukraine.

Your future responsibilities include:

• Providing customer support in French and English via phone, email, and live chat;
• Assisting customers with product information, orders, deliveries, and other post-purchase inquiries;
• Handling challenging customer situations through effective de-escalation, proactive follow-up, and solution-oriented communication;
• Coordinating with courier, warehouse, and other external partners to resolve delivery and order fulfilment issues;
• Managing a high volume of customer requests while maintaining accurate, friendly, and professional communication.

Needed experience & skills:

• 1+ year of Customer Support experience, preferably within retail or e-commerce;
• French B2–C1, including the ability to understand Quebec French and communicate clearly with customers from Quebec;
• English B2–C1, both written and spoken;
• Confidence supporting customers across phone, email, and live chat;
• Strong de-escalation and problem-solving skills, with the ability to remain professional in challenging customer situations;
• Ability to multitask and perform effectively in a fast-paced, high-volume environment;
• Strong attention to detail and an analytical, solution-oriented mindset;
• Flexibility and ability to quickly reprioritize as new information or situations arise;
• Self-motivation, reliability, and ability to work independently in a remote environment;
• Strong customer orientation and genuine motivation to deliver an exceptional customer experience;
• Ability to troubleshoot and confidently work with browser-based and mobile applications;
• Stable internet connection and reliable remote working environment.

Nice to have:

• Previous retail or e-commerce support experience;
• Experience with Zendesk, ClickUp, Shopify, WooCommerce, or similar customer support and e-commerce tools;
• Previous experience working fully remotely.

Work with EverHelp is about:

• 20+ vacation days and 10 paid sick leaves;
• Ability to work fully remotely;
• A professional team of specialists, ready to share their expertise, along with internal communities and team activities that foster continuous learning and development both within the team and on an individual level;
• Opportunity for career growth. 32% of our teammates obtained a new role during their first year of work in our company. 86% of our Team Leads have been our Customer Support Agents in the past.