Network, VoIP Infrastructure Engineer (offline)

Project Description:
IT infrastructure service for one of the world biggest and leading financial group. Successful candidate will help our client with BAU and Project activities, working as Cisco Network / VoIP SME in cooperate with Application Technology & Infrastructure teams to build and support complex IT infrastructure .
Implementing best technologies and service practices to achieve high availability and performance of related business applications.

Our team primary location is Kiev, working remotely in client environment in close collaboration with customer management, IT OPS and Development teams.

Responsibilities:
To provide on-site Data Communications, Voice Communications and MDS Infrastructure Technical Support as a member of an Infrastructure Team.
Provide proactive monitoring, support, fault diagnostics, and trouble-shooting for the Data Communications, Voice Communications and MDS Infrastructure
Support the LAN/WAN/VOIP network infrastructure.(including Cisco Catalyst IOS, Cisco Nexus)
Support for Network Security infrastructure - Firewalls(Checkpoint/Cisco), Remote Access (Cisco ASA/Firepower), RSA, TACACS,
Support for Mobile devices including activation/termination, upgrade, fault, knowledge of Blackberry UEM server infrastructure and mobile client.
Perform administration functions associated with the Cisco UCM (VOIP), voice recording and call logging systems.
Perform administration duties for the CISCO switches and routers.
Provide support for Business Users requests and queries
Ensure that maintenance and backups of Data Communications, Voice Communications and MDS Equipment are performed.
Provide Training and Guidance to Business Users and other IT Infrastructure sections
Provide cover for the other shifts when Networks, Voice and MDS Support Staff are on holiday or sick
Ensure that in the event of a fault, down time is kept to a minimum.
Perform and Assist with the Recovery of Systems and Applications at Disaster Recovery tests
Be proactive in suggesting how technology can be used to improve/enhance business processes to save costs or provide a competitive edge
Ensure that documentation (procedures and processes) are correct and up to date.
Perform additional duties as assigned by line management

Mandatory Skills:
Technical:
Minimum of 2 years Cisco Networking (Routing and Switching) experience;
Minimum of 3 years' experience in an Investment Banking environment;
Good knowledge of managing and maintaining Network Monitoring platforms;
Good knowledge of network security best practises;
Excellent Interpersonal Skills;
Excellent Written and Oral Communications Skills.

Soft:
Good team player
Good at multi-tasking and organisational skills
Good Analytical and Problem Solving Techniques.
Excellent Customer Service Skills and Delivery Focus
Ability to use own initiative and manage own work effectively
Positive professional attitude
Must be able to work well under pressure
Flexible, assertive, reliable, pro-active and motivated team player
Conscientious, methodical and logical approach to work

Nice-to-Have Skills:
Cisco CCNP/CCVP or above certification
Knowledge of Cisco UCM (V10 or above) experience
Knowledge of Checkpoint firewalls experience (Checkpoint hardware running GAIA)
Knowledge of Market Data Services infrastructure
Knowledge of Cisco ASA Firewalls

About Luxoft

Luxoft (NYSE:LXFT) is a global consulting partner that offers end-to-end digital solutions to solve clients’ complex business challenges.

We are a new class of digital service provider that combines consulting, strategy, and engineering at scale. We use this to drive business change by applying engineering excellence, deep domain expertise, and our senior software engineering talent to improve your client’s customer experience, boost your operational efficiency, and strengthen your competitive advantage.

We have expertise in automotive, financial services, healthcare, life sciences, telecommunications, and other industries. As a highly committed partner, we take customer challenges as our own. Our dedication stems from a passion for technology and a bespoke attention to your needs.

With over two decades of consistent, timely delivery and management of complex projects, we now serve over 280 active clients. With our headquarters in Zug, Switzerland and 42 global locations, we operate in 21 countries across five continents, providing you with robust global delivery platform. With about 12,700 employees, we have the best technology talent to support your business needs.

Company website:
https://www.luxoft.com/