Projects: Custom software solutions based on Salesforce technology ( in various CRM projects for North American companies mostly in insurance, banking and investment.
We are looking for a full-time Business Analyst with work experience of 3+ years

• Demonstrate his/her work to client via presentation or orals to articulate developed SFDC features and can propose solutions.
• Be able to break down a customer's business process in it's component parts, understanding where are the pain points in that and produce good documentation.
• Enthusiastic, professional, and confident personality, with a focus on customer success.
• Excellent listening & reading skills to fully understand the customer requirements and pain points.
• Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements
• Synthesize requirements to create clear and comprehensive user stories and solution design documentation
• Perform fit-gap analysis between Salesforce functionality and client requirements
• Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
• Draft custom development specifications and manage the delivery and testing of the functionality by Development resources
• Develops User stories and break them into detailed tasks with LOE.
• Work closely with project Development, Integration and QA team at offshore.
• Assist the implementation team with issue resolution by documenting, prioritizing, reporting, evaluating, researching and resolving impacting issues.
• Participate in functionality review by facilitating the demo.
• Iterate on solutions through a Build/Test/Review cycle with customer Product Owner
• Work with a Silverline Solution Architect to manage a project to scope, budget and timeline expectations.

• Bachelor degree in Business, Computer Science or Engineering – or equivalent work experience
• 3+ years experience administering or consulting with Salesforce
• Experience with business process definition, best practices, and re-engineering
• Experience writing user stories to capture Salesforce requirements
• Experience with data migrations from third party systems to Salesforce
• Experience designing or building Salesforce integrations with 3rd party applications
• Understanding of the key levers for B2B, B2C, hybrid business models
• Understanding of key concepts of user centered design and design thinking
• Desire to learn new things
• Great teamwork and collaboration skills
• Ability to work under challenging environment and timelines.
• Ability to work on different shifts (India, US shifts).
• Experience working and collaborating with team members located in USA.
• Experience on direct client discussions, daily status meetings.
• Salesforce Administrator Certification (ADM-201 Preferred).

Job Type: Full-time

• CRM: 2 years
• work: 4 years
• 1 year

Bachelor's (Required)

We offer:
• Competitive salary
• Great team spirit & ability to grow professionally
• Flexible schedule
• Paid lunches & English courses
• Paid external trainings
• Comfortable office and its location

About Dynamo Development, Inc.

О компании Dynamo Development, Inc.
Американская консалтинговая компания с 15ти летним опытом и внушительным списком успешно выполненных проектов.

В 2004 году был открыт киевский lab, в котором сегодня трудится дружная команда из 35+ человек, работающая над дюжиной проектов разной сложности и направленности. География проектов включает как северную Америку, так и Европу, и Ближний Восток.

Немногочисленный русскоговорящий офис в Нью-Йорке занимается работой с клиентами и руководством проектами, привлекает редких специалистов в специфических областях.

Нас отличают минимум бюрократизма, интересные проекты/задачи, наличие специалистов в каждой из предметных областей, уютный офис, полный соц.пакет.

Мы ценим креативность и нацеленность на результат, взаимопомощь и дружескую поддержку, готовность изучать новое и ценить хорошее старое.

В нашей команде вы найдете специалистов по Windows и Linux (и не только), C++, C#, JavaScript, PHP, My SQL, SQL Server, XML, XSL и многим другим средам и технологиям.

Мы успешно занимаемся драйверами, торговыми/финансовыми системами, WEBом разной сложности, бизнес процессами и многим другим.

Минимум администрации: генеральный, финансовый и технический директора и группа проектных менеджеров. Каждый доступен и готов выслушать, помочь, поделиться опытом.

Company website:

Job posted on 18 August 2019.

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