Junior Operations Manager

We are extending our team and looking for specialists for our partner company.
DalaPay, https://dalapay.com/, is an international Payment Service Provider and technical aggregator that provides comprehensive payment solutions for businesses to accept and make payments globally, optimizing and expanding their operations. Except for our global reach we are proud to have a strong presence and successful operations in various African countries. We specialize in offering payment services and technical integration for instant payments to merchants and individuals across various payment methods and currencies. Besides, we have a wide range of clients and collaborate with companies from diverse industries, earning the trust of large enterprises, e-wallet project owners, partner program providers, and more.
We are looking for a highly-motivated Junior Operations Manager to join our professional team.
 
Requirements:
• 1 year of experience in fintech/gaming or relevant area 
•  Advanced English
• Strong communication & interpersonal skills
• Ability to work collaboratively in a fast-paced environment
• Excellent organizational and time-management skills
• Basic understanding of technical aspects related to payment methods is a plus

Responsibilities:
• Build and maintain strong relationships with the existing partners
• Follow up with the partners on the regular basis
• Communicate regularly to foster collaboration and achieve mutual business objectives
• Provide timely assistance and support to partners in resolving queries or issues
• Act as a liaison between partners and internal teams to ensure prompt issue resolution
• Work towards initiating and increasing traffic and revenue through effective communication
• Manage relationships with testers, ensuring effective communication and feedback loops
• Prepare and draft contracts, agreements, and amendments with counterparties
• Ensure all legal and business requirements are met in collaboration with the legal team
• Collaborate with the technical team for the integration and activation of payment methods
• Facilitate smooth communication between operations and technical teams
• Monitor and analyze traffic patterns to identify opportunities for optimization
• Coordinate the distribution channels to maximize revenue and performance

What we offer:

• A great atmosphere in the team of professionals 
• Excellent opportunities to learn new skills/ get experience in the fintech field
• Competitive compensation 
• Remote work