Sales Administrator

About Us

Mr. Glazier is a leading commercial and residential glass, windows, and doors company based in New York City. With over a decade of experience, we have built a strong reputation for quality craftsmanship and exceptional customer service. As we continue to expand, we are looking for a dedicated Sales Administrator to join our team and help streamline our sales operations.

Position Overview

As a Sales Administrator, you will support our Sales team by providing administrative and operational support throughout the sales process. Your primary responsibility will be ensuring smooth communication between the Sales team and customers, preparing documentation, managing client inquiries, and assisting with order processing. You will play an integral role in helping the sales team meet and exceed their targets while delivering outstanding customer service.

Key Responsibilities

• Assist the Sales team with daily administrative tasks, including managing client information, creating and maintaining sales documents, and preparing reports.
• Respond promptly to customer inquiries, providing accurate information about products, services, and order status.
• Process customer orders and ensure timely delivery of products and services.
• Schedule meetings and coordinate follow-ups with clients and Sales team members.
• Help prepare presentations, quotations, and proposals for potential clients.
• Maintain customer databases and track sales activities in CRM systems.
• Support the team in generating and nurturing leads, setting up appointments, and keeping track of sales pipelines.
• Collaborate with internal teams (such as the estimating or logistics teams) to ensure smooth operations from order to delivery.
• Monitor inventory levels and assist in managing stock for customer orders.
• Assist with market research and competitor analysis to support Sales strategy.

Qualifications

• Proven experience in an administrative or support role, preferably within a sales or customer service environment.
• Strong communication and interpersonal skills, with the ability to work effectively in a remote team.
• Proficiency in Microsoft Office Suite and CRM software (e.g., Monday, HubSpot).
• Excellent organizational skills and attention to detail.
• Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
• A proactive and flexible approach to work, with a willingness to learn and grow in the sales field.
• English proficiency (Upper-Intermediate or Advanced).

What We Offer

• Remote Work: Enjoy the flexibility of working from anywhere.
• Collaborative Environment: Work closely with a dynamic Sales team, contributing to team success.
• Competitive Salary: Earn a rewarding salary, recognizing your contributions.
• Professional Development: Access opportunities to develop your skills and grow your career.
• Supportive Culture: Be part of a team that values your input, fosters creativity, and supports your success.

Why Join Mr. Glazier?

Join us at Mr. Glazier and become part of a company that’s reshaping the glass and window repair industry. As a Sales Assistant, you’ll play a vital role in ensuring our sales operations run smoothly and efficiently while gaining valuable experience in a growing field.