Technical Support Specialist

At Profi Development, we specialize in delivering cutting-edge IT solutions, including website development, mobile apps, software solutions, and mobile gaming. With over 1,000 successful projects, we are driven by our passion for providing professional, customizable, and cost-effective technology services.

 

Role Overview:


As a Technical Support Specialist, you will ensure smooth operations for our arbitrage projects by managing accounts, servers, and payments. This role focuses on troubleshooting, optimizing processes, and supporting key stakeholders in a fast-paced digital environment.

 

Key Responsibilities:

 

  • Assist in purchasing and setting up digital accounts, ensuring compliance with project requirements.
  • Oversee server operations, manage payments, and address technical issues promptly.
  • Collaborate with the team to streamline workflows and enhance operational efficiency.
  • Monitor market trends to suggest improvements in account and server management strategies.
  • Facilitate cryptocurrency transactions and maintain wallet security.
  • Build relationships with suppliers, developers, and internal teams to resolve issues and provide updates.
  • Prepare operational reports for management, detailing technical and financial performance.

     

Requirements:

 

  • At least 2 years of experience in technical support or operations in IT-related fields.
  • Basic understanding of server operations and cryptocurrency transactions.
  • Excellent communication and problem-solving skills.
  • Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
  • Familiarity with arbitrage or online business operations is an advantage.

     

What We Offer:

 

  • A competitive salary and opportunities for professional development.
  • A dynamic team environment with cutting-edge technologies.
  • Remote or office-based work flexibility.
  • Paid vacation and sick leave.
  • Training programs to help you expand your technical expertise.