Technical Support Specialist
At Profi Development, we specialize in delivering cutting-edge IT solutions, including website development, mobile apps, software solutions, and mobile gaming. With over 1,000 successful projects, we are driven by our passion for providing professional, customizable, and cost-effective technology services.
Role Overview:
As a Technical Support Specialist, you will ensure smooth operations for our arbitrage projects by managing accounts, servers, and payments. This role focuses on troubleshooting, optimizing processes, and supporting key stakeholders in a fast-paced digital environment.
Key Responsibilities:
- Assist in purchasing and setting up digital accounts, ensuring compliance with project requirements.
- Oversee server operations, manage payments, and address technical issues promptly.
- Collaborate with the team to streamline workflows and enhance operational efficiency.
- Monitor market trends to suggest improvements in account and server management strategies.
- Facilitate cryptocurrency transactions and maintain wallet security.
- Build relationships with suppliers, developers, and internal teams to resolve issues and provide updates.
Prepare operational reports for management, detailing technical and financial performance.
Requirements:
- At least 2 years of experience in technical support or operations in IT-related fields.
- Basic understanding of server operations and cryptocurrency transactions.
- Excellent communication and problem-solving skills.
- Strong attention to detail and ability to manage multiple tasks in a fast-paced environment.
Familiarity with arbitrage or online business operations is an advantage.
What We Offer:
- A competitive salary and opportunities for professional development.
- A dynamic team environment with cutting-edge technologies.
- Remote or office-based work flexibility.
- Paid vacation and sick leave.
- Training programs to help you expand your technical expertise.