Snap Inc. is a camera company. We believe that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. Our products empower people to express themselves, live in the moment, learn about the world, and have fun together.

What you’ll do:
• Provide onsite and remote IT support
• Maintain collaborative video services and AV technologies in conference rooms and event spaces
• Work with video collaboration services providers, integration vendors, manufacturers to resolve issues quickly and ensure service level agreements are being met
• Provide pre/duration/post event support when necessary and keep event spaces well organized at all times
• Suggest ways to improve processes and solve problems

What we’re looking for:
• Experience in a similar role
• Proficiency with troubleshooting enterprise and professional AV technologies (Crestron, Extron, Biamp, Yamaha, Shure etc.)
• Experience with a ticketing support platform
• Good spoken and written English

About Grammarly

At Grammarly, we strive to help all people feel heard and understood, whenever and wherever they communicate. More than 20 million people around the world use our AI-powered products every day to strengthen their writing and say what they really mean. Our writing assistant supports clean, mistake-free writing while offering suggestions that go way beyond grammar.
Our cutting-edge technology pushes forward what’s possible
Using a variety of innovative approaches — including advanced machine learning and deep learning — we consistently break new ground in natural language processing (NLP) research to deliver unrivaled assistance in our products. That’s why we were recognized by Fast Company as one of the world’s most innovative AI companies.
Read more about Grammarly’s
engineering and research culture >

Company website:

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