Documentation Specialist

ARRISE is seeking a skilled and motivated Documentation Specialist to join our dynamic and challenging projects. We are looking for a passionate, innovative, and results-oriented professional with a deep commitment to success.

Required Competencies:

Professional Skills:

• Experience: 2+ years in technical writing.
• Customer Support: Experience in providing customer support.
• Language Proficiency: High proficiency in English, both written and verbal.
• Technical Tools: Knowledge of MS Word, Excel, XML, and Jira.
• Document Creation: Experience in creating and maintaining technical documents.
• Microsoft Word: Expert-level proficiency.
• Compliance Documentation: Understanding of compliance and validation documentation requirements.

General Skills:

• English Proficiency: Advanced reading and writing skills.
• Learning Ability: Quick to understand and learn new concepts.
• Multitasking: Ability to manage several tasks simultaneously.

Responsibilities:

• Document Creation: Plan, create, and modify technical documents including user specifications, internal SOPs, manuals, and maintain the FAQ knowledge base.
• Information Analysis: Analyze information required for developing or updating policy, procedure, and form documentation, and reports.
• Content Review: Review and copyedit content developed by other team members.
• Subject-Matter Expertise: Meet with subject-matter experts to ensure specialized topics are accurately addressed.
• Consultation: Work with software and technology experts to review, modify, and revise complex documentation.
• Needs Assessment: Evaluate employee needs and knowledge relevant to technical documentation.
• Collaboration: Work with managers and functional team members to simplify instructions and processes.
• User Experience: Integrate user-friendly content through illustrations, graphs, and infographics.
• Documentation Storage: Maintain documentation storage structure as per set standards.

Company Offers:

• Employment: Long-term employment.
• Schedule: Flexible timetable.
• Working Conditions: Comfortable working environment.
• Benefits: Paid vacation and sick leaves.
• Additional Perks: English lessons, gym access.
• Compensation: Competitive salary.

If you are ready to be part of an innovative team where your skills will make a significant impact, apply today to join ARRISE!