Head of Payments

We are currently seeking a Head of Payments to lead one of our established streaming products. In this role, you will have the autonomy to implement innovative strategies within the product’s payments department, while also building and leading your own team to achieve ambitious goals.

Our mission is to break into the top 5 products in the social networking niche within the next 3 years.

If this position isn't a fit for you, we offer a $1,000 referral bonus for recommending a friend or colleague who might be interested 

In this role, you will:
 

• Develop and execute a payments-related feature roadmap and KPIs to monitor their effectiveness
• Analyze customer needs, stay up-to-date with current market trends, and identify potential partnership opportunities
• Collaborate with international payment solution providers
• Build a reporting system for monitoring and extracting actionable insights for feature development
• Optimize payment pass-through rates, reduce chargeback rates, and reduce fraud rates.
• Implement and manage product anti-fraud mechanics, including ML system integration
• Analyze the effectiveness of payment methods and different payment packages through A/B testing
• Integrate new payment providers and methods
• Manage the billing support function
• Lead the launch of payment infrastructure in foreign jurisdiction

It’s all about you:
 

• 2+ years of experience in payment-related roles 
• Minimum 2 years of experience in the B2C sector
• Upper-Intermediate English proficiency or higher
• Proficiency in analyzing user feedback and data
• Competitor analysis skills
• Experience in conducting A/B tests
• Ability to plan and prioritize the product roadmap according to the business strategy
• Prioritization experience using frameworks like RICE
• A team player with an initiative and proactive approach to proposing product improvements
• A strong data-driven and ownership mindset

Would be a plus:
 

• 2 years of experience with mobile apps

What we offer:
 

• Care and support: 
• 20 paid vacation days, 15 sick days, and 6 additional days off for family events
• 100% medical insurance coverage
• Sports and equipment reimbursement
• Online yoga class with an instructor from the Ukrainian Yoga Federation
• Team building events, corporate gifts, and stylish merch
• Financial and legal support
• Position retention and support for those who join the Armed Forces of Ukraine
• Participation in social initiatives supporting Ukraine
   
• Comfortable working environment:
• Work from our Kyiv hub or remotely with a flexible schedule 
• Modern equipment or depreciation of your own tools
   
• Investment in your future:
• Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
• 70% of our heads and leads have grown into their roles here – so can you!
• Performance-oriented reviews and Individual Development Plans (IDPs)
• Reimbursement for professional courses and English classes

Corporate library, book club, and knowledge-sharing events
 

Hiring process:

• Intro call with a Recruiter
• Interview with the Hiring Team
• Test Task 
• Referral check
• Offer