EvaCodes, a leading blockchain development company, is at the forefront of innovation, delivering cutting-edge solutions to our clients. Our commitment to excellence and passion for technology drive us to seek exceptional individuals to join our dynamic team.
We are seeking a proactive Customer Success Manager with a passion for technology and blockchain. The ideal candidate will excel in team management, conflict resolution, and building lasting client relationships, all while thriving in a dynamic, fast-paced environment.
Are you ready to take your career to the next level in the exciting world of blockchain technology?
Responsibilities:
- Engage in active communication with the development team and clients, ensuring seamless collaboration.
- Maintain up-to-date information flow between contract parties.
- Skillfully resolve conflicts to ensure smooth project progression.
- Identify and pursue upsell opportunities to enhance client value.
- Prepare and maintain detailed project status reports.
Build and sustain strong, long-term relationships with clients.
Requirements:
- Experience as IT Project Manager or Customer Success Manager.
- Understanding of project management processes and methodologies (e.g., Agile, Scrum).
- Excellent communication skills and the ability to effectively interact with clients, teams, and stakeholders.
- Proven experience in task assignment, and performance evaluation.
- High level of organizational and analytical skills, with the ability to manage multiple tasks simultaneously.
- Technical understanding of IT infrastructure, web development, and software.
- Experience working with CRM,
- Understanding of the Pipeline process.
- KPI oriented mind
High proficiency in English and Ukrainian.
What We Offer:
- Full-time remote position.
- Competitive salary with bonuses.
- Growth opportunities in blockchain and crypto.
- Collaborative work environment.
- English-speaking club.
Online social events.
If you are a proactive individual with excellent communication skills and a passion for technology, we would love to hear from you.
Join EvaCodes and shape the future of blockchain technology!
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