KYC Lead (offline)

💥We are seeking an experienced KYC Lead to join our company. The ideal candidate will lead our KYC processes, ensuring compliance with AML and KYC requirements. This role involves managing a team, implementing new procedures and policies, and developing strategies to prevent fraud.

🧲About Us:
Magnetics is an innovative iGaming company that thrives on delivering excellence. We specialize in UX-UI, front-end development, market research, product marketing, media advertising, and affiliate marketing. Our journey began in 2014, and we've been dedicated to pushing boundaries ever since.

🎯Requirements:

- Experience in leading teams at least 1+ years;
- At least 3 years of experience in the iGaming industry;
- Proficiency in English at a level not lower than Intermediate;
- Experience in the field of entertainment / client support / compliance;
- Understanding of the principles of KYC / AML procedures;
- Experience in verifying the authenticity of documents / experience in conducting KYC videos;
- Work within SLA format;
- Work with large volumes of information / documents.

🎯Responsibilities:

- Work with primary verification of documents and define a set of documents for verification;
- Detect fraudulence in the identity / payment documents and develop fraud prevention system;
- Work with the incoming flow of documents for verification;
- Work with documents of the Tier1 countries.
- Work with automated document verification software.
- Check completeness and accuracy of the data provided by the client;
- Make video KYC calls to clients with call recording, developing a custom script for a video call;
- Consult customer care team on missing KYC documents;
- Make a decision on a client’s documents’ KYC passing / video KYC;
- Compose reports in electronic form;
- Monitor and analyze gaming activities of clients on the website to detect any irregularities or potential risks.
- Build and lead a team responsible for comprehensive fraud prevention and risk management activities.
- Provide guidance, training, and supervision to team members to ensure effective performance and adherence to company standards.
- Maintain effective communication with customer support department, and product managers.

🎯What We Offer:

🧲Office in Kyiv or Remote work options.
🧲50% coverage for individual courses, training, and language programs.
🧲100% coverage for team courses.
🧲Free legal consultations and a 50% discount on legal services.
🧲Health insurance.
🧲Flexible schedule.
🧲Regular salary reviews.
🧲Team-building events in Ukraine and abroad.