Human operations manager (non IT)

About the position:

We at KCI provide technical staffing service to large communications, internet and media companies like Comcast, Spectrum, ITG, and others. Working with industry leaders requires us to maintain standards of excellence in everything we do. We also have an international Back Office team (30 people) that makes a significant contribution to the company, working remotely but with great commitment. At the moment we are looking for an experienced Human operations manager to help us expand and operate the Back Office. You will work closely with the Head of Back Office and Operations Manager, ensuring the full cycle of human resources operations - from recruiting to staff development.

Responsibilities:

Prepare new position openings in close collaboration with hiring managers: job descriptions, salary surveys, test assignments, etc.

Searching and interviewing new employees

Paperwork and onboarding of new employees

Conducting off-boardings

Ensuring the collection and proper storage of employee data

Expand and maintain a worldwide database of recruiting resources (we hire globally)

Updating existing and writing new internal company policies

Monitoring of employee working hours (time tracking results, days off, vacations, etc.)

Congratulating coworkers on birthdays and anniversaries, control over payment of gift bonuses for holidays

Conducting employee satisfaction surveys

Participation in the development of incentive systems for Back Office divisions

Contributing to the improvement of processes related to human operations of the Back Office

Performing other tasks related to the human operations of the Back Office

Requirements:

Experience in recruiting and HR from 2 years

Experience working in an international environment

Experience with CRM systems

Conversational English (B2 and above)

Fluent Ukrainian

Excellent communication skills

Self-discipline and the ability to work remotely

Willingness to learn and develop

Fast stable internet and equipment for work (computer/laptop, camera, headset)

What we offer:

Work schedule from 9 to 6 by New York time zone (EST)

Freelance contract

Salary - fixed rate + bonuses for accomplishing tasks/closing vacancies

Weekly payroll on Wise

10 days of paid vacation per year

Remote work from anywhere in the world