Key Account Manager (Fintech)

We seek a highly motivated and experienced Key Account Manager (KAM) to join our team and manage and expand our key B2B client relationships. Your exceptional communication, presentation, and relationship-building skills will be crucial in building strong partnerships with our existing clients and achieving our revenue targets. Embrace the challenge of exceeding expectations and contribute to the success of our dynamic B2B sales team.

Responsibilities:

– Provide and support the client with the full onboarding cycle to ensure a smooth and successful start to our collaboration

– Develop and implement strategic account plans to achieve revenue targets and strengthen relationships with key enterprise clients

– Proactively identify and pursue upsell and cross-sell opportunities within existing accounts

– Conduct regular business reviews with clients to understand their evolving needs and ensure PayDo’s solutions align with their objectives

– Negotiate and close complex B2B deals with senior decision-makers at enterprise clients

– Foster and maintain strong client relationships built on trust, transparency, and mutual respect

– Monitor key performance indicators (KPIs) and metrics to track account growth, satisfaction levels, and potential risks

– Collaborate with cross-functional teams, including sales, marketing, and customer success, to ensure a seamless client experience

Requirements:

– Minimum of 2 years of experience in Key Account Management or a similar role, preferably in the B2B sector

– Deep understanding of the FinTech landscape and the specifics of high- and low-risk industries

– Experience working with legal documents, including contracts, agreements, and regulatory acts

– Proven track record in managing and expanding successful relationships with high-value enterprise clients (1+ year)

– Knowledge of various sales techniques

– Ability to build and maintain strong relationships with clients and internal stakeholders

– Advanced proficiency in English, fluent Ukrainian/russian language

– Previous experience of working with CRM (preferably Zendesk Sell/Support).

– A problem solver proactive approach

– Exceptional communication, presentation, and negotiation skills

– Strong work ethic, positive attitude, flexible approaches and ability to work independently, so as part of a team

Will be a plus:

– Previous experience of working with Canada/UK-based clients

– Previous experience working in a Sales role

We offer:

– Flexible remote working format

– Career growth and professional development

– Paid vacation days, sick leaves

– Work in a flexible environment that values work-life balance

– PE accounting and support

Hiring steps

CV screening →TA Interview → Tech Interview → Test Task (Optional) → Job offer →

Welcome on board

To apply, please submit your CV (and a cover letter detailing your relevant experience and your salary expectations).

We will evaluate your application within one business week. If we see the match, we will contact you for an interview.

We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage candidates from all backgrounds to apply.