CRM Manager

We are looking for a CRM Manager to become a valued member of our dynamic team. As a CRM Manager, you will play a pivotal role in nurturing and retaining our existing customer base while driving sustained growth and profitability.
If you are a highly motivated individual with a passion for customer relationship management and a proven track record of driving successful retention strategies, we invite you to join our team and make a significant impact on our company's growth trajectory.

HOW YOU WILL MAKE AN IMPACT

- Creating visually appealing emails for trigger campaigns aimed at retaining existing customers.
- Overseeing all aspects of trigger campaigns, from conceptualization to execution. This includes brainstorming campaign ideas, developing strategies, implementing campaign workflows, and making necessary adjustments based on performance metrics and feedback.
- Configuring bonuses to encourage customer retention. This involves determining the type and value of bonuses, setting up bonus structures, and monitoring bonus utilization.
- Developing comprehensive campaign plans focused on reactivation, enhancing player performance, and other retention objectives.
- Implementing gamification elements to enhance customer engagement and loyalty. This involves configuring and managing mini-games, and tournaments within the gaming platform.
- Conducting primary analysis of promo campaigns and their effectiveness.

WHAT WILL HELP YOU SUCCEED IN THE ROLE

- You'll have to have at least 1 year of experience in the iGaming field and be knowledgeable about the best retention practices;
- We will expect you to possess a great deal of information about how to use different communication channels;
- Your technical skills must be at an advanced level;
- Your English level needs to be intermediate or higher;
- We will count on your understanding and insights about the process of user segmentation and content personalization.

HOW WE WILL KEEP YOU SMILING

- We offer flexible working hours and remote work setup, enabling you to plan your work around your life and not your life around work!
- We offer unlimited vacation days, and we provide sick leave of paid.
- We are ready to offer relocation support for candidates.
- A competitive compensation that values the skills and experience you bring.
- Employee referral bonus.
- Financial support in 50% for learning expenses to help you in your professional growth!
- With us, you will experience a positive atmosphere and a company culture where people are valued above all else. You'll also have the opportunity to participate in fun team-building activities.

About TruePartners

TruePartners stands for transparency, trust, and a win-win approach in long-term deals. We offer only top converting brands in a broad geo spread. Striking design and a player-centric approach system - that make promoting our brands easy and enjoyable.

We provide our partners with the best platform for growth and stability. Our responsibilities lie in developing marketing strategies, acquisition of traffic, and supporting brands in reaching their goals.
Our team strives to be faster than our competitors. Our work ethic is all about a transparent business process. We take pride in our translucent responsibility zones for every team member.

Company website:
https://truepartners.io

DOU company page:
https://jobs.dou.ua/companies/true-partners/