Salesforce Administrator

About us

Wildix is the first 100% secure, easy-to-use, professional web-based UC&C system, recognized as a Niche Player in the Gartner® Magic Quadrant™ for Unified Communications as a Service in 2021.



Founded in 2005 by two Italian brothers, Steve and Dimitri Osler, we are now among the fastest-growing companies in the UCaaS sector. Headquartered in Tallinn, Estonia, we have more than 250 staff members representing over 15 nationalities. Our team works across Europe, the UK, the Americas, and Ukraine, serving more than 135 countries through our partner ecosystem.

We created what we call the Blue Ecosystem: the way partners, end-users, the company, and our employees communicate with each other.

Our mission is to facilitate internal and external communication between companies and their customers worldwide, using web browsers and mobile applications, thereby increasing productivity and efficiency.



Who we are looking for

Are you a talented and analytical problem solver with a passion for Salesforce? We're looking for a Salesforce Administrator to join our team. You will play a crucial role in shaping and enhancing our Salesforce CRM platform.





How You Will Make an Impact:

Collaborating closely with various teams, including sales, customer service, development, marketing, design, and product, to leverage Salesforce's capabilities and optimize Sales, Marketing, Support, and Billing processes across the entire Wildix organization
Translating complex business challenges into efficient solutions, taking charge of designing and modeling effective process solutions
Hands-on configuration of Salesforce features, including user management, roles/profiles, Permission Sets, custom objects, page layouts, custom fields, formula fields, validations, workflow rules, email templates, Process Builder, and Flows
Embracing a team-oriented approach, fostering collaboration, and supporting your colleagues with a positive attitude


What You Bring to the Team

A Bachelor’s Degree in Computer Science or Information Technology, or a related field or equivalent experience.
A minimum of 2+ years of experience in Salesforce administration and configuration
Experience in at least one of the following Salesforce Modules: Sales Cloud, Service Cloud, Experience Cloud, or Pardot
Strong verbal and written communication skills, allowing effective interaction with both business and technical teams
Ability to thrive in a fast-paced, deadline-driven environment while managing competing priorities
Exceptional organizational and detail-oriented skills
Proficiency in English, both written and verbal


Now, it would be fantastic if You Have the following Qualifications

Salesforce: The Customer Company Administrator Certification (ADM-201, ADM-211, ADM-301)
Salesforce: The Customer Company Platform App Builder Certification



What We Offer

Be part of the fastest-growing, talent-focused company in Unified Communications
Working hours (9:00-18:00 or 10:00-19:00)
Career growth opportunities
Paid vacations and sick leaves
English courses with native speakers
We provide medical insurance for your well-being
Coverage of costs for certification and IT conferences
Possible remote collaboration


Hiring Process

Discovery Interview with Talent Acquisition Specialist (30 minutes)
Interview with the Hiring Manager and Senior Salesforce Consultant (45 minutes) to dive deeper into the role's specifics




We are Wildix:

Wildix is an equal-opportunity employer. We value diversity and welcome all applicants regardless of race, gender, age, religion, or any characteristic. Everyone is encouraged to apply and is welcome to join our Blue Ecosystem.



Do you want to learn more about Wildix? Apply Now!

About Wildix

Since 2005, Wildix has been helping companies with 50 to 1000 users grow their businesses with the first web-based VoIP PBX UC&C system.

The first 100% secure, easy-to-use, professional web-based UC&C system is designed to help you reach your goal: increasing revenue through converting more leads into customers.

Wildix is for companies that want to increase their revenue and productivity with a secure-by-design tool.

Only Wildix allows customers to communicate in the way they prefer from one single interface, from any device and also from the website, by connecting the company website with WebRTC.

— Gartner Magic Quadrant —

When you use Wildix, you use a system that’s been validated by the foremost experts in the tech market. Gartner, a company that delivers actionable, objective insight to executives and their teams, has positioned Wildix as a Niche Player in the 2021 Gartner Magic Quadrant™ for Unified Communications as a Service, Worldwide.

Company website:
https://www.wildix.com/ua/

DOU company page:
https://jobs.dou.ua/companies/wildix/