Payment Manager

📲Project:
A Free-To-Play Social Casino project from scratch. The project aims to create an innovative Free-To-Play Social Casino that changes people's thoughts about gaming while adhering to high ethical standards and legal norms. NO PURCHASE IS NECESSARY. The platform uses virtual rewards instead of traditional gambling elements, providing players with virtual coins to enhance their experience. This approach includes features such as competitive tournaments & challenges, a diverse selection of games, integrated rewards and LUXE Club the VIP Loyalty Program. The user-friendly design provides an intuitive interface that emphasizes the advantages and benefits of the platform.

Type of cooperation: Full-time remote

⚡️Your responsibilities on the project will be:
- Design and implement payment strategies that enhance user experience, increase retention, and attract new users;
- Oversee integrating new payment systems and providers, ensuring they meet security and compliance standards;
- Competition and User Journey analysis from the payment flow perspective;
- Manage relationships with payment service providers and other financial institutions;
- Preparing required contracts and invoices;
- Making refunds to clients and wire payments;
- Handling payment errors of the clients and investigating the reason with the Payment Provider’s support department;
- Tracking the status of transactions in the Payment Provider back office and internal system;
- Works with Fraud team to create best practices for fraud prevention and fighting chargeback
- Putting in place KPIs when needed to measure the performance of processes;
- Any other duties both within and out of the regular place of work, as may be assigned to you by the Company from time to time, subject to these reasonably corresponding with your job title;
- Stay aware of industry trends, innovations in payment technologies, and regulatory changes, adjusting strategies accordingly.

🗞Our requirements to you:
- 3+ years of experience with Finance;
- 2+ years of experience as a Payment manager in gambling;
- Experience working within multiple jurisdictions;
- Experience in communicating with banks and payment providers (mainly USA market);
- Deep understanding of Compliance, OFAC/AML, KYC, and Risk Awareness;
- Experience in acquiring Merchant IDs;
​​- Ability to work at a fast pace, manage strategic and tactical projects, and set priorities to meet business needs effectively;
- Experience working with credit card chargebacks and risk mitigation.
- Upper-intermediate English level.

👨‍💻Who will you have the opportunity to meet during the hiring process (stages):
Call, HR, PM interview, Final interview

🥯What we can offer you:
- We have stable and highly-functioning processes – everyone has their own role and clear responsibilities, so decisions are made quickly and without unnecessary approvals.
- You will have enough independence to make decisions that can affect not only the project but also the work of the company.
- We are a team of like-minded experts who create interesting products during working hours and enjoy spending free time together.
- Do you like to learn something new in your profession or do you want to improve your English? We will be happy to pay 50% of the cost of courses/conferences/speaking clubs.
- Do you want an individual development plan? We will form one especially for you + you can count on mentoring from our seniors and leaders.
- Do you have a friend who is currently looking for new job opportunities? Recommend them to us and get a bonus.
- And what if you want to relax? Then we have 21 working days off.
- What if you are feeling bad? You can take 5 sick leaves a year.
- Do you want to volunteer? We will add you to a chat, where we can get a bulletproof vest, buy a pickup truck or send children's drawings to the front.
- And we have the most empathetic HRs (who also volunteers!). So we are ready to support your well-being in various ways.

👨‍🏫A little more information that you may find useful:
- our adaptation period lasts 3 months, this period of time is enough for us to understand each other better;
- there is a performance review after each year of our collaboration where we use a skills map to track your growth;
- we really have no boundaries in the truest sense of the word – we have flexible working day, remote or office is up to you.

Of course, we have a referral bonus system. So if you have a friend who likes our job opening, you can give us their telegram contact, and we in turn will thank you with a bonus if we start working with them!

About Softermii

Softermii💙🧡 is an outsourcing/outstaffing company with more than 8 years of experience in web and mobile application development with a team of more than 120 specialists from 6 countries.

We have withstood multiple challenges, such as COVID-19 pandemic and war aggression against Ukraine, we have secured sustainable development processes, saved all our projects and jobs. Even more – we’re constantly growing.

🖼Every day we add the new project to our portfolio in the following areas of expertise:
- Healthcare
- Real estate
- Livestream E-commerce
- Fintech (WealthTech, Capital Trading)
- Real-Time Communications (RTC)

In addition, we develop 2 of our own solutions that help our customers get faster applications for video or audio calls or an application for real estate with 3D visualization.

😉Company’s mission:
Softermii: Succeed Without (L) imitations
We will turn any idea into a valuable product.

💪Our plans as a company:
We want to move from a regular outsourcing business to an ecosystem of outsourcing, education, and product development companies.

Company website:
https://www.softermii.com/

DOU company page:
https://jobs.dou.ua/companies/netspace/