Senior Software Engineer with Conversation AI background (ML Team)

About The Role

As a Senior Software Engineer specializing in Conversation AI, you’ll play a pivotal role in our conversation AI infrastructure team, which focuses primarily on developing scalable infrastructure for our NLP applications and services, with a strong emphasis on Large Language Model (LLM) applications infrastructure.

In this role, you’ll have a unique opportunity to tackle novel NLP and infrastructure challenges. You’ll collaborate closely with cutting-edge Large Language Models and curate extensive datasets of historical customer data for training, fine-tuning, and enhancing LLMs.

What You’ll Do

- Design and develop solutions using Generative AI and LLM technologies.
- Build scalable and efficient infrastructure components like APIs and services to support Conversation AI and NLP applications.
- Develop and maintain necessary pipelines for CI/CD deployments.
- Debug and solve performance problems to ensure optimal functionality.
- Gather and analyze data for product improvements.
- Maintain production environments and applications (monitoring, performance optimizations, tracking, etc.).

What We’re Looking For

- 2+ years of experience working on the architecture and design of large-scale distributed systems and ML Infrastructure.
- 3+ years of full-stack development, preferably in a startup engineering environment using various programming languages.
- Knowledge of text representation techniques, algorithms, and statistics.
- Proficiency in solving NLP problems in Python and C#.
- Proficient use of profilers, debuggers, and tools like Dynatrace.
- Development expertise in a virtual environment using Dockers, containers, and k8s.
- Strong proficiency in querying and manipulating large datasets for analytical purposes using SQL.
- Strong analytical and problem-solving skills.
- Good communication and relationship skills.
- Proficiency with data visualization tools.

Nice to have:

- Working knowledge of Bayesian statistics and reinforcement learning algorithms.

Perks and Benefits

- Time off throughout the year (paid and unpaid)
- Professional development support and encouragement
- Resources to help improve your overall well-being
- Free membership to dive into JA product

About JustAnswer

JustAnswer is an online marketplace that is revolutionizing professional services by making fast, affordable expert help accessible to people everywhere. Hailed by The Huffington Post as “destined for glory,” our company is made of smart, hard-working people who know how to have fun and get things done. From doctors, lawyers, and vets to auto mechanics and tech support, the 10,000 experts on JustAnswer have helped over eight million people in 196 countries since 2003. Headquartered in the beautiful Presidio of San Francisco, our mission is simple and inspiring: “We help people.” JustAnswer, LLC is backed by investors Crosslink Capital, Glynn Capital, and Charles Schwab.

Company website:
www.justanswer.com

DOU company page:
https://jobs.dou.ua/companies/justanswer/