HRD in E-commerce company $3000-4500
Smart Ink is an international E-commerce company. We produce high-quality ink cartridges compatible for printers of all categories (HP, Canon, Brother, Epson). The main sales channel is B2C in the markets of the USA, Canada and Europe, in particular, the most powerful marketplace Amazon (Amazon.com), where our products occupy the top sales positions in the Office Products/Home Office categories .
Thanks to our products, customers from different parts of the world can buy cartridges without stress, because we offer a quality product at an adequate price with customer support that works 24/7.
The value of people is the DNA of our company. Over the past 6 years, since the company was founded, we have been systematically growing and increasing the number of clients, and this is all thanks to our team. This year, we are ready to bring our brand to the TOP-1 in Canada and Europe and to the TOP-2 in the USA, and for this we need to organize the team's work even better and help it achieve its goals. That is why we are looking for a sensitive and professional HRD in the team.
Why will it be interesting?
- You will have the opportunity to support and develop the already existing HR system built on the latest tools (focus on values and culture of development (according to the Graves methodology), OKR system for managing goals and team cohesion, developed KPI system, competency maps, development road-map etc.);
- Work in the expansive field of global e-commerce, where you can be at the cutting edge of technologies and trends: the use of AI, omnichannel, flexible agile/scrum project planning methods, systems for generating and supporting innovative ideas, entering into a multi-branding strategy, etc.;
- Join a small team of 30 charged, proactive people and have the opportunity to significantly influence the further development of the company;
- Take a key role in the development of a company that has no borders and has customers in different countries around the world;
- Work directly with owners who listen and are open to new approaches.
Why would this be a challenge?
- We work in the most competitive markets of the USA, Britain, Canada and Europe;
- Amazon is an E-commerce giant and a hell's kitchen for those who want to build a brand and develop sales. The cost of error is very high;
- We are a product company and are strictly responsible for product quality to our customers;
- When launching new products, there is a large field of uncertainty to which you have to adapt and react very quickly;
- Most of the team works in an office format, but 30% is scattered across cities and countries, which requires additional efforts in maintaining and creating a unified culture;
- There is a war going on, which in itself is a challenge in maintaining the team.
Who is our ideal candidate:
- This is a potential partner who is able to understand the business, knows how to support the team and help it move faster towards goals;
- Has 5 years of experience in HR: knows how to choose effective system solutions for team support and talent development, able to implement strategic HR initiatives, support business with a motivation system and other HR tools. Able to accompany the team in the long stage of changes, to help the team in every possible way not only to move towards goals, but also to enjoy their development in the company;
- Empathic specialist: enjoys communicating and supporting people, has a deep understanding of human nature and the ability to empathize. - Feels the needs of employees and is ready to provide support in all aspects of their professional development;
- Communicative master: able to communicate effectively at all levels (line employees, department heads, business owners) and formats (competent oral and written language), listen, and express ideas clearly, asking the "right questions". Strives to create an open, supportive environment for employees to express their opinions and wishes;
- Flexible and adaptable: able to effectively adapt to changes in the work environment, quickly respond to new challenges and provide constant support to employees in dynamic conditions.
What we expect from HRD:
- Participate in the setting of the company's strategic goals, develop the existing OKR system;
- Determine the development of HR directions in such a way as to help the team not only achieve goals, but also to do it environmentally and in accordance with the company's values;
- Promote the development and growth of each team member in every possible way: conduct regular 1to1 meetings, find an individual approach to each employee, help in the development of individual development plans, accompany the processes of Performance review, conducting surveys, focus groups;
- Analyze salaries, form policies for reviewing the amount of rewards, form effective bonusing systems;
- Accompany the entire life cycle of an employee in the company: conduct interviews with new employees, accompany adaptation, accompany growth or relocation within the company;
- Support and develop corporate culture: organize training, provide mediation in resolving stressful situations, conduct activities to strengthen company values;
- Build work with the internal and external brand of the employer;
- Work with HR metrics, analyze patterns, plan resources, work with the HR budget;
- Maintain and develop the current HR system, which is built using the applications Hurma (HR), Slack (corporate communication), Asana (organizational management), Miro (workshops, OKRs), Google Sheets (KPIs, accounting and reporting). For our part, we provide training and support on all organizational and technical issues.
What conditions do we offer:
- The rate is higher than the market rate (from 3000$ and over, we discuss it individually at the final interview);
- Annual bonus part (depends on the success of implemented projects);
- Work schedule 10:00 - 19:00 Mon-Fri, Sat-Sun weekends in a comfortable modern class A+ office ("Peremoga Space" near the Golden Gate, Kyiv), which will include a comfortable workplace, modern technical equipment, a bomb shelter, uninterrupted Internet Starlink, comfortable meeting rooms, space to work in silence or on the terrace, meditation room, coffee, tea, snacks, etc.). If you need to move from another city, we help you find housing;
- Paid vacation 24 days a year;
- Many benefits to support continuous development, which is one of the main values of our company: corporate English with a native speaker, paid professional training from the best experts, attendance at professional courses, trainings, mentoring sessions and conferences, access to company information resources on various topics and the company's corporate library.
- Possibility to use the services of a psychologist and corporate yoga;
The candidate is selected based on the results of an online interview with the founders.
A little more about our company :)
- We are proud that 70% of employees have been working for us for 4 years or more;
- Our core values are "Grow & Achieve" and "Enjoy The Way", which allow us to strive for continuous development and to do it with pleasure.
- Our website is https://smartink.pro
- Instagram: https://www.instagram.com/smartink.pro/
- #1 in Canada for compatible cartridges;
- 2-3rd place in the USA among compatible and refillable cartridges;
- 31 countries in the world where you can buy compatible Smart Ink cartridges;
- In 5 years, the company grew from zero to production and sales of 35-40 thousand units of products per month;
- Built stable brand, presented on the most competitive markets: USA, Canada, Germany, France, UK, Italy, Spain, Japan;
- Focus on the next 3 years - the Smart Ink brand is among the TOP-1 best brands in the world for the sale of compatible and refilled cartridges and toners.
Interesting? Leave your resume and we will be in touch soon!
Thanks to our products, customers from different parts of the world can buy cartridges without stress, because we offer a quality product at an adequate price with customer support that works 24/7.
The value of people is the DNA of our company. Over the past 6 years, since the company was founded, we have been systematically growing and increasing the number of clients, and this is all thanks to our team. This year, we are ready to bring our brand to the TOP-1 in Canada and Europe and to the TOP-2 in the USA, and for this we need to organize the team's work even better and help it achieve its goals. That is why we are looking for a sensitive and professional HRD in the team.
Why will it be interesting?
- You will have the opportunity to support and develop the already existing HR system built on the latest tools (focus on values and culture of development (according to the Graves methodology), OKR system for managing goals and team cohesion, developed KPI system, competency maps, development road-map etc.);
- Work in the expansive field of global e-commerce, where you can be at the cutting edge of technologies and trends: the use of AI, omnichannel, flexible agile/scrum project planning methods, systems for generating and supporting innovative ideas, entering into a multi-branding strategy, etc.;
- Join a small team of 30 charged, proactive people and have the opportunity to significantly influence the further development of the company;
- Take a key role in the development of a company that has no borders and has customers in different countries around the world;
- Work directly with owners who listen and are open to new approaches.
Why would this be a challenge?
- We work in the most competitive markets of the USA, Britain, Canada and Europe;
- Amazon is an E-commerce giant and a hell's kitchen for those who want to build a brand and develop sales. The cost of error is very high;
- We are a product company and are strictly responsible for product quality to our customers;
- When launching new products, there is a large field of uncertainty to which you have to adapt and react very quickly;
- Most of the team works in an office format, but 30% is scattered across cities and countries, which requires additional efforts in maintaining and creating a unified culture;
- There is a war going on, which in itself is a challenge in maintaining the team.
Who is our ideal candidate:
- This is a potential partner who is able to understand the business, knows how to support the team and help it move faster towards goals;
- Has 5 years of experience in HR: knows how to choose effective system solutions for team support and talent development, able to implement strategic HR initiatives, support business with a motivation system and other HR tools. Able to accompany the team in the long stage of changes, to help the team in every possible way not only to move towards goals, but also to enjoy their development in the company;
- Empathic specialist: enjoys communicating and supporting people, has a deep understanding of human nature and the ability to empathize. - Feels the needs of employees and is ready to provide support in all aspects of their professional development;
- Communicative master: able to communicate effectively at all levels (line employees, department heads, business owners) and formats (competent oral and written language), listen, and express ideas clearly, asking the "right questions". Strives to create an open, supportive environment for employees to express their opinions and wishes;
- Flexible and adaptable: able to effectively adapt to changes in the work environment, quickly respond to new challenges and provide constant support to employees in dynamic conditions.
What we expect from HRD:
- Participate in the setting of the company's strategic goals, develop the existing OKR system;
- Determine the development of HR directions in such a way as to help the team not only achieve goals, but also to do it environmentally and in accordance with the company's values;
- Promote the development and growth of each team member in every possible way: conduct regular 1to1 meetings, find an individual approach to each employee, help in the development of individual development plans, accompany the processes of Performance review, conducting surveys, focus groups;
- Analyze salaries, form policies for reviewing the amount of rewards, form effective bonusing systems;
- Accompany the entire life cycle of an employee in the company: conduct interviews with new employees, accompany adaptation, accompany growth or relocation within the company;
- Support and develop corporate culture: organize training, provide mediation in resolving stressful situations, conduct activities to strengthen company values;
- Build work with the internal and external brand of the employer;
- Work with HR metrics, analyze patterns, plan resources, work with the HR budget;
- Maintain and develop the current HR system, which is built using the applications Hurma (HR), Slack (corporate communication), Asana (organizational management), Miro (workshops, OKRs), Google Sheets (KPIs, accounting and reporting). For our part, we provide training and support on all organizational and technical issues.
What conditions do we offer:
- The rate is higher than the market rate (from 3000$ and over, we discuss it individually at the final interview);
- Annual bonus part (depends on the success of implemented projects);
- Work schedule 10:00 - 19:00 Mon-Fri, Sat-Sun weekends in a comfortable modern class A+ office ("Peremoga Space" near the Golden Gate, Kyiv), which will include a comfortable workplace, modern technical equipment, a bomb shelter, uninterrupted Internet Starlink, comfortable meeting rooms, space to work in silence or on the terrace, meditation room, coffee, tea, snacks, etc.). If you need to move from another city, we help you find housing;
- Paid vacation 24 days a year;
- Many benefits to support continuous development, which is one of the main values of our company: corporate English with a native speaker, paid professional training from the best experts, attendance at professional courses, trainings, mentoring sessions and conferences, access to company information resources on various topics and the company's corporate library.
- Possibility to use the services of a psychologist and corporate yoga;
The candidate is selected based on the results of an online interview with the founders.
A little more about our company :)
- We are proud that 70% of employees have been working for us for 4 years or more;
- Our core values are "Grow & Achieve" and "Enjoy The Way", which allow us to strive for continuous development and to do it with pleasure.
- Our website is https://smartink.pro
- Instagram: https://www.instagram.com/smartink.pro/
- #1 in Canada for compatible cartridges;
- 2-3rd place in the USA among compatible and refillable cartridges;
- 31 countries in the world where you can buy compatible Smart Ink cartridges;
- In 5 years, the company grew from zero to production and sales of 35-40 thousand units of products per month;
- Built stable brand, presented on the most competitive markets: USA, Canada, Germany, France, UK, Italy, Spain, Japan;
- Focus on the next 3 years - the Smart Ink brand is among the TOP-1 best brands in the world for the sale of compatible and refilled cartridges and toners.
Interesting? Leave your resume and we will be in touch soon!
About smartink.pro
Smart Ink — ми міжнародна компанія-виробник, під торговельною маркою якого виробляються високоякісні сумісні картриджі та тонера для печатних принтерів всіх категорій (HP, Canon, Brother, Epson, Samsung), а також портативні компактні принтери. Основний напрямок продажів товарів нашого бренду — це сфера електронної комерції (E-commerce) на ринках США та Європи, зокрема найпотужніший маркетплейс Amazon (Amazon.com), де наші товари займають топові позиції продажів в категоріях Office Products/Home Office. Завдяки нашим продуктам клієнти з різних куточків світу можуть купувати картриджі та портативні принтери без стресу, адже ми пропонуємо якісний продукт за адекватну ціну. Портфоліо нашого бренду щорічно зростає на 15–20 товарів, які проходять повний цикл від дизайну, розробки, виробництва, тестування до виводу на ринок США та Європи.Сьогодні перед нами стоїть виклик — потрапити у трійку найкращих світових брендів у напрямку друку, а для цього нам важливо продовжувати запускати нові продукти та масштабуватися.
Company website:
https://smartink.pro/eu/
DOU company page:
https://jobs.dou.ua/companies/smart-ink/
Job posted on
29 April 2024
283 views 63 applications
283 views 63 applications
Average salary range of similar jobs in
analytics →
Similar jobs
Ukraine
HR specialist - performance management at AMFG
Ukraine
Head of Compensation and Benefits at Kadium
Ukraine
All jobs HR Kyiv All jobs Smart Ink