Community Specialist (offline)

We are looking for a Community Specialist. The community manager will implement the social media voice and guidelines of managed brands, manage engagement and interactivity with the consumer audience, and foster a positive consumer experience.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Key responsibilities:

- Manage social media communities: responding to comments, messages, and inquiries in a timely and professional manner, while fostering positive relationships with followers.
- Assist in creating and curating engaging content across various social media platforms, including Facebook, X, Instagram, YouTube, TikTok, and Telegram while maintaining a consistent voice and style based on the specific brand.
- Contribute to creating FAQs, consumer responses and other social media brand content to support ongoing brand activations in respective brand tone and voice.
- Stay up to date with pop culture, relevant news stories and current events and social trends to ensure timely and relevant content creation and sharing with brand and agency teams
- Assist the influencer manager/SMM team with backend connections related to brand influencer programs, influencer vetting, and reporting metrics.
- Monitor and flag spikes in negative or positive review trends to respective teams as necessary
- Report and review key health metrics on an ongoing basis to measure performance, share insights, and recommend optimization strategies to increase engagement and usage
- Additional miscellaneous tasks related to the role, dependent on business needs

Qualifications and experience:

- Excellent verbal and written communication skills.
- Experience with social media management, monitoring, and reporting required.
- Experience with Data Analytics and User Behavior Analysis
- 3+ years of Online Platform Moderation and Governance
- Knowledge of Community Building Strategies and Best Practices

We offer:
- Compensation for tax expenses of private entrepreneurs in Ukraine;
- Qualified assistance and support for Ukrainian private entrepreneurs;
- 10 paid sick leave days per year;
- 20 paid vacation days per year;
- Public holidays according to current Ukrainian legislation;
- Medical insurance for employees;
- Compensation for professional education and learning English;
- Compensation for a sports subscription or sports equipment.

About JustMarkets Tech

JustMarkets is a global multi-asset broker that has been shaping the industry since its founding in 2012. With a presence in over 190 countries, JustMarkets is on a mission to create an enticing and transparent trading environment where individuals can unlock their full investment potential.

JustMarkets’ goal is to become the world’s most customer-centric broker, where everyone can trade and invest in a simple and transparent way. The company’s mission is to create a convenient and transparent trading environment so that everyone can reach their full investment potential.

The essence of JustMarkets lies in its core values, which guide every action and shape each process, ensuring that our commitment to these values is reflected in all our endeavors.

The success story at JustMarkets is written by a dynamic and innovative team of dedicated professionals. As a rapidly growing family, JustMarkets is always on the lookout for like-minded individuals who resonate with our culture and values.

Explore opportunities at JustMarkets and become a part of our team of professionals!

Why Choose Us:

— We are known for being a dependable employer, fostering trust and reliability among our team, and as a broker, nurturing genuine relationships with clients and partners.

— We actively track market trends and employ modern management and business approaches, ensuring ongoing growth and development for both the company and its employees.

— We value transparent interaction and open communication between teams, management, and C-level executives, where everyone feels empowered to express themselves, ask questions, raise concerns, and voice their ideas.

— Working in a multinational environment on one product gives you valuable experience of collaborating with different cultures united by a common goal.

Company website:
https://justmarkets.tech

DOU company page:
https://jobs.dou.ua/companies/justmarkets/