Head of CRM

Growe welcomes those who are excited to:
- Make knowledge sharing between divisions;
- Address internal issues and clarification;
- Monitor and audit the performance of divisions in utilizing tools/approaches;
- Process and prioritize requests from divisions, as well as verifying new functionality;
- Develop a long-term growth strategy and enhancement plan;
- Work with the launch of New GEO's;
- Collaborate with external partners (contracts/payments/new partnerships);
- Manage, report, formulate requirements for new enhancements, and refine existing ones;
- Ready for relocation to Warsaw Hub.

We need your professional experience:
- At least 5+ years of experience working with CRM;
- Experience with different CRM-platforms (preferably self-written);
- Experience with CRM tools, proficiency in data analysis and reporting tools, to effectively manage customer data and insights;
- Familiarity with industry trends, best practices, and emerging technologies in CRM;
- Experience with gambling/betting is a must (b2c);
- Previous experience in telecom companies or banking will be a plus;
- Understanding of a technical part of CRM.

We appreciate if you have those personal features:
- Being autonomous and self-contained;
- Thinking strategically;
- Having great analytical skills;
- Demonstrating leadership.

We are seeking those who align with our core values:
GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

What we offer:
- Tax coverage;
- Medical insurance & financial aid;
- Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);
- 100 % paid sick leaves;
- Paid vacation;
- Annual salary review (based on performance);
- OKR-based bonus system;
- Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;
- Personal development plan;
- Corporate events and team-building activities;
- Free lunches at the office.

About Growe

Here at Growe, we operate boldly in the iGaming and Entertainment industries, uniting brands worldwide and gathering expertise from diverse markets.

Our main goal is to see the potential and unlock opportunities: from launching new iGaming brands all over Asia, Africa and Latin America to giving our team players a “once-in-a-life” chance to succeed.

We create a talented team, enabling us to maintain the leading positions in technological and marketing achievements.

Company website:
https://growe.com/

DOU company page:
https://jobs.dou.ua/companies/growe/