NOC Engineer (offline)

As a premier AWS partner, Automat-IT is dedicated to driving success for startups through our comprehensive expertise in AWS Cloud solutions. With a seasoned team of AWS Cloud experts, we have a proven track record of catalyzing double-digit growth for numerous startups. By leveraging our AWS know-how, we empower your DevOps, FinOps, and Delivery teams, enhancing security, reducing time to market, and optimizing cost-effectiveness with minimal effort.

Our commitment to excellence is further solidified through a strategic collaboration agreement recently inked with AWS. This partnership aims to generate added value for our mutual customers in the tech and startup sectors.

At Automat-IT, we specialize in cloud migration and intricate DevOps projects, boasting over 200 AWS certifications within our global engineering team across three subsidiaries. Serving diverse tech-savvy customers, our capabilities extend from security implementations and on-prem migration to AWS Cloud to 24/7 NOC services.

We are looking for an NOC engineer 24/7 to join our team in Ukraine.

Responsibilities
- Respond to incidents according to playbooks
- 24/7 customer support (8 hours long shifts)
- Network, Infrastructure, Applications monitoring, and issues troubleshooting
- Metrics, Alerts, and Incidents analytics to finetune algorithms and thresholds
- Maintaining and documenting monitoring solutions
- Contribution to infrastructure automation and internal NOC tools development

Requirements
- At least 1 year of experience in a similar position such as NOC/Tech Support engineer or Junior DevOps
- Hands-on AWS cloud experience
- Confident Linux OS knowledge
- Network troubleshooting and configuration
- GIT and scripting skills with either Python or Bash
- Web applications architecture understanding
- Monitoring tools (Prometheus, Cloudwatch, etc.) and principles
- Upper-intermediate English language proficiency
- Great customer service and confident business communication skills
- Strong troubleshooting and problem-solving skills, drive to prevent incidents
- Be innovative, learn new tools and best practices
- IaaC: CloudFormation, Terraform knowledge - advantage
- CI/CD: Jenkins, ArgoCD - advantage
- Containers orchestration: Docker, Kubernetes (EKS, GKE) - advantage

About Automat-it

Automat-it is a DevOps company that was founded in 2012 (Tel Aviv, Israel), - the real powerful professional community of DevOps engineers, AWS Consulting Partner of the Year 2020, 2021 in Israel and Premier AWS Partner.
We are a growing provider of DevOps and Cloud Professional Services. We help our customers manage DevOps and Cloud environments from initial design through build, deployment, and ongoing management. We run various projects from startups to enterprises, both short and long-term.
We are architects, engineers, developers, and project managers who recognize the importance and opportunity of creating integrated, cross-functional dev and ops teams to maximize productivity.

Company website:
https://www.automat-it.com/

DOU company page:
https://jobs.dou.ua/companies/automat-it/